Instruction/ maintenance manual of the product KM0216/KM0432 ATEN
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User Manual KM0216 KM0432 2004-08-04.
FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Package Contents The complete KM0216 / KM0432 package consists of the following components: w 1 KM0216 or KM0432 Modular Matrix KVM Switch w 1P o w e r C o r d w 1 User Manual w 1 Quick Start Guide w 1 Warranty Registration Card Check to make sure that all of the components are present and in good order.
Contents Chapter 1. Introduction Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Hardware Requirements . . . . . . . . . . . . . . . . . .
Chapter 3. OSD Operation OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 OSD Main Screen Headings . . . . . . . . . . . . . . . . . . . . . . . . 37 OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 6. The Firmware Upgrade Utility Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Before You Begin . . . . . . . . . . . . . . . . . . . .
About This Manual This User Manual provides information on all aspects of installing, configuring and operating your KM0216 / KM0432 Modular Matrix KVM switch. An overview of the information found in the manual is provided below. Overview Chapter 1, Introduction, introduces you to the KM0216 / KM0432 System.
Conventions This manual uses the following conventions: Courier Indicates text that you should key in. [ ] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded , they appear together in th e s am e brack et with a plu s s ig n betw een th em : [Ctrl+Alt].
ALTUSEN Technical Support North America Techni cal Phone Support Registered ALTUSEN produc t owners are entitled to telephone technical support. Call the ALTUSE N Technical Support Center: 949-453-8885. International Techni cal Phone Support 1. Contact your local dealer.
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Chapter 1. Introduction The KM0216 / KM0432 Matrix KVM Switch gives IT administrators in large corporations advanced control of multiple servers. Operators working at up to two (KM0216) or four (KM0432) keyboard, mouse, and monitor consoles can simultaneously and independently take direct control of up to 16 (KM0216) or 32 (KM0432) computers.
Benefits The KM0216 / KM0432 Matrix KVM switch saves time and money by allowing a single co ns ole to m anag e each of th e co nnected co m puter s . A KM0432 installation provides the following benefits: w Eliminates the co s t of a keyboar d , monitor, an d mous e for each co mputer .
w No software required; convenient computer selection via intuitive hotkey combinations or On Screen Display (OSD) menus w OSD port list automatically expands when stations are added - port names are .
Hardware Requirements Console The following equipment must be used for each console: w A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will be using on any computer in the installation. w Either a PS/2 or a USB keyboard and mouse.
KM0216 / KM0432 Front View 2-USER, 16-PORT MA TRIX KVM MODEL NO. KM0216 3 1 4 5 2 KM0216 4-USER, 32-PORT MA TRIX KVM MODEL NO. KM0432 3 1 4 5 2 KM0432 2004-08-04 5.
1. Firmware Upgra de Reco very S wit ch During normal operation and while performing a fimware upgrade, this switch should be in the NORMAL position. See p.
5. Station ID LED The KM0432’s Station ID is displayed here. If this is a Single Station installation (see p. 14), or the First Station on a Daisy Chained installation (see p.
KM0216 / KM0432 Rear View 1 3 6 5 2 4 12345678 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 2 1 KM0216 1 3 6 5 2 4 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 2 1 4 3 KM043.
1. Power Socket The power cord to the AC source plugs in here. 2. Power Switch This is a standard rocker switch that powers the unit On and Off. 3. Console Port Section The Cat.
Console Modules The purpose of the Console Modules is to provide flexibility for your installation by allowing PS/2 and USB interfaces to be mixed and matched at the console side. At the same time, KVM Adapter cables allow PS/2, USB and Sun interfaces to be mixed an d match ed at th e co mputer s id e.
Console Modules Rear View 1. Power Jack The power adapter cable plugs in here. 2. I/O Jack The cable that links the module to the KM0216 / KM0432 plugs in here. 3. Firmware Upgra de Reco very S wit ch During normal operation and while performing a fimware upgrade, this switch should be in the NORMAL position.
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Chapter 2. Installation Overview For convenience and flexibility that allows mixing the PS/2 and USB interfaces, the KM0216 / KM0432’s design utilizes Console Modules that act as signal translation .
Before you Begin Single Stage Installation In a Single Stage installation, there are no additional KVM switches daisy chained or cascaded down from the first unit. To set up a single stage installation, refer to the diagram on p. 16 (the numbers in the diagram correspond with the numbers of the instruction steps), and do the following: 1.
3. Connect the KM0216 / KM0432 to the KVM Adapter Cable Use Cat. 5 cable to connect any available CPU Port to a KVM adapter cable that is appropriate for the computer you are installing (see the table on p. 4 for details). Note: The distance between the KM0216 / KM0432 and the KVM Adapter Cable must not exceed 150m (500’).
5 6 1 2 3 4 KA9220 KA9270 12345678 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 2 1 4 3 by A T E N PS/2 CPU MODUL E MODEL NO.
4 USB Cable Connection: 4 PS/2 Cable Connection: 2004-08-04 17.
Multilevel Installations The number of computers that can be added to your installation can be greatly expanded by performing a multilevel installation.
Daisy Chaining Up to 7 additional KM0216 / KM0432 units can be daisy chained together; each capable of supporting four independent consoles. The first KM0216 / KM0432 is considered the Master unit; the daisy chained KM0216 / KM0432s are consid er ed Slaves .
7. Power up the installatio n acco rdin g to th e follo wing proced ure: a. Switch on the power for the First Station. Wait for the unit to ascertain its Station ID and display it on the Station ID LED. (The Station ID for the First Stage unit is 01 , the ID for the Second Stag e unit is 02 , the ID for the Third Stage unit is 03 , etc.
Cascading Another way of adding capacity is to cascade additional KVM switches from the KM0216 / KM0432’s CPU ports. Up to 16 (KM0216) or 32 (KM0432) additional switches can be cascaded. Unlike daisy chaining, however, cascading does not increase the number of consoles that can be used to control the computers.
3 . Use KVM cable sets (as described in the Cables section of the Second Stage unit’s User Manual), to connect any available CPU port on the Second Stage unit to the Keyboard, Video, and Mouse ports of the computer you are installing. 4. Plug the Second Stage unit’s power cord into the unit’s Power Socket; then plug it into an AC source.
Physical Interface Cascading: Physical Interface Cascading refers to cascading to a second stage KVM switch (such as the Altusen KH0116) that doesn’t utilize the same protocol as the first stage KM0216 / KM0432, but uses the same physical interface (PS/2 or USB ports, for example).
To set up a Physical Interface Cascade, refer to the installation diagram on p. 25, and do the following: 1. Make sure that power to all the devices you will be connecting up has been turned off.
KH0116 KA9120 KH0116 12345678 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 2 1 4 3 2004-08-04 25.
Daisy Chaining Plus Cascading Expansion KM0216 / KM0432 units can be daisy chained to other KM0216 / KM0432 units to produce extremely large KVM matrixes.
KA9120 KA9120 12345678 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 2 1 4 3 12345678 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 2 1 .
Physical Interface Expansion To set up a daisy chained/cascaded installation under Physical Interface Expansion, refer to the diagram below, and do the following: 1.
Topology Considerations The use of RJ-45 CPU connecto rs , co mbin ed with Auto Sig n al Co mpens atio n (ASC), allow signals to travel up to 500 feet (150 meters) and still maintain reliability and high video resolution.
Powering Off and Restarting Powering off the KM0216 / KM0432 does not affect the computers attached to it. When you restart the KM0216 / KM0432, you will regain control immediately. To replace a KM0216 / KM0432, simply power it down; unplug the cables; plug them into the new unit; and power the new unit on.
Port ID Numbering Each CPU port on a KM0216 / KM0432 installation is assigned a unique Port ID. You can access and control any computer on the installation by specifying the Port ID of the port that it is connected to . Dep endin g on wher e th e computer is on the installation, its Port ID will have either two or three parts.
Cascaded Physical Interface Installations: Under Physical Interface Expansion, KH0116s are cascaded down from the KM0216 / KM0432. Since the OSD protocols are different, there are separate OSDs for each. When you invoke the OSD (see p. 35), the KM0216 / KM0432 OSD screen comes up first.
The Administrator’s power is limited to only that segment of the installation that the KM0216 / KM0432 he is logged in on controls. He can assign and change passwords and access rights for all operators on his segment. Both Super Administrat or and Administrator ha ve full User rights.
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Chapter 3. OSD Operation OSD Overview The KM0216 / KM0432 On Screen Display (OSD) provides a visual, menu-driven, mous e en ab led , in ter face th at offer s quick an d co nven ien t computer access and control, as well as efficient system administration including user management (access rig hts , pass words, etc.
After you log in, a screen similar to the one below appears: Note: 1. The diagram depicts the Super Administrator’s Main Screen. The User Main Screen does not show the F4 and F6 functions, since these are reserved for the Administrator and can’t be accessed by ordinary Users.
OSD Main Screen Headings Heading Explanation SN This field s hows the Station Number that the currentl y selected port is connected to. The first number i s the Station’s pos ition in the chai n; the second number shows the total number of stations i n the chain.
OSD Functions OSD functions configure and control the OSD. Examples of what can be accomplished with th e OSD in clu de: rap idly s w itch in g to an y port; au to scanning specifically selected ports.
F2 LIST: Many of the OSD functions only operate on th e co mputer s th at are cu rren tly displayed (listed) on the Main Screen. This function lets you broaden or narrow the scope of which ports the OSD lists on the Main Screen.
F3 SET: This function allows each oper ato r to set up his own workin g en vir onm en t. A separate profile for each is stored by th e OSD an d is activ ated acco rdin g to the Username that is provided during Login. To change a setting: 1. Double Click it; or move the highlight bar to it, then press [Enter] .
(F3 SET: continued) Setting Function PORT ID DISPLAY DURATION Determines how long a P ort ID displays on the monitor after a port change has taken plac e. The choices are: User Defined - which lets you selec t the amount of time (from 1 - 255 sec.); and Always On - which displays the P ort ID at all times.
F4 ADM: F4 is a Super Administrator and Administrator only function. It allows them to configure and control the overall operation of the OSD. To change a setting Double Click it; or use the Up and Down Arrow Keys to move the highlight bar to it then press [En ter] .
(F4 ADM: continued) Setting Function EDIT PORT NAMES To help remember whi ch computer is attached to a parti cular port, every port can be gi ven a name. This function allows the Administrator to create, modi fy, or delete port names. To E dit a port name: 1.
(F4 ADM: continued) Setting Function SET QUICK VIEW PORTS This function l ets the Admini strator select which P orts to include as Quick View ports. w To select/deselect a port as a Quick View Port, Double Click the port you want, or use the Navigation Keys to move the highlight bar to it, then press [Enter] .
(F4 ADM: continued) Setting Function SET KEYBOARD LANGUAGE This function allows the Administrator to define the keyboard language layout for each port. To assign a keyboard language, select the target port; then press the [Spacebar] to cycle through the choices: US English; Japanese; or French.
F5 SKP: This function enables you to easily skip backward or forward - switching the console focus from the currently active computer port to the previous or next available one. w The selection of computers to be available for Skip Mode switching is made with the Scan/Skip Mode setting under the F3 SET function (see p.
F6 BRC: F6 is a Super Administrator or Administrator only function. Clicking the F6 field, or pressing [F6] , invokes Broadcast (BRC) Mode. When this function is in effect, commands sent from the console are broadcast to to all available computers on the installation.
F7 SCAN: This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching yourself. w The selection of computers to be included for Auto Scanning is made with the Scan/Skip Mode setting under the F3 SET function (see p.
F8 LOUT: LOUT (Log Out) logs you out of OSD control of the computers, and blanks the Console screen. This is different from simply pressing [Esc] to deactivate the OSD when you are at the Main Screen.
Cascaded OSD Operation Under Protocol Interface C ascading (see p. 21), the OSDs of the cascaded switches are all seamlessly integrated into the KM0216 / KM0432’s OSD so that all ports can be accessed from there. Under Physical Interfa ce Ca s cad in g (see p.
Chapter 4. Hotkey Operation Hotkey Port Control Hotkey Port Control allows you to provide KVM focus to a particular computer directly from the keyboard.
When HKM is active: w The Caps Lock, and Scroll Lock LEDs flash in succession to indicate so. They stop flashing and revert to normal status when you exit HKM. w A Command Line appears at the bottom of the monitor screen. The command line prompt is the word Hotkey: in white text on a blue background.
Auto Scanning Auto Scan switches among all the CPU Ports that are accessible to the current Operator at regular intervals (see Scan/Skip Mode , p. 41, for information regarding accessible ports). This function is convenient for automatically monitoring the activity of the computers on the installation.
Invoking Auto Scan: To start Auto Scanning, key in the following Hotkey combination: 1. Invoke HKM (see p. 51). 2. Press [A] . After you press A , you automatically exit HKM, and enter Auto Scan Mode, and Auto Scanning begins.
Skip Mode This feature allows you to switch between computers in order to monitor them manually. In contrast to Auto Scanning, which automatically switches after a fixed interval, Skip Mode lets you dwell on a particular port for as long or as little as you like.
Hotkey Beeper Control The Beeper (see Activate Beep er , p. 43) can be Hotk ey to ggled On an d Off. T o toggle the Beeper, key in th e follo win g Hotk ey co mbin atio n: 1. Invoke HKM (see p. 51). 2. Press [B] After you press B , the Beeper toggles On or Off.
Chapter 5. Multiplatform Support The KM0216 / KM0432 provides the utmost in flexibility for your installation by offering multiplatform support. Through the use of Console Modules and KVM Adapter Cabl.
Sun Keyboard Emulation PC Keyboard Sun Keyboard [Ctrl] [T] Stop [Ctrl] [F2] Again [Ctrl] [F3] Props [Ctrl] [F4] Undo [Ctrl] [F5] Front [Ctrl] [F6] Copy [Ctrl] [F7] Open [Ctrl] [F8] Paste [Ctrl] [F9] F.
Mac Keyboard Emulation PC Keyboard Mac Keyboard [Shift] Shi ft [Ctrl] Ctrl [Win] [Ctrl] [1] Mult [Ctrl] [2] V_DN [Ctrl] [3] V_UP [Ctrl] [4] [Alt] L Alt/Option [Prt_Sc] F13 [Scroll Lock] F14 [Desktop M.
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Chapter 6. The Firmware Upgrade Utility Introduction Purpose The purpose of the Windows-based Firmware Upgrade Utility (FWUpgrade.exe) is to provide an automated process for make upgrading the KVM switch’s firmware as smooth and painless as possible.
Before You Begin To prepare for the firmware upgrade, do the following: 1. From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device to get a list of available Firmware Upgrade Packages.
Performing the Upgrade Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and keying in the full path to it. The Firmware Upgrade Utility Welcome screen appears: 2.
3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. The devices capable of being upgraded by the package are listed in the Device List panel. Note: 1. Although only one device type is shown in the list (KA9220, for example), all units of that type receive the upgraded.
4. When the list is complete, click Next to start the upgrade. w If you enabled Check Firmware Upgrade , the Utility compares the device’s firmware level with that of the upgrade files. If it finds that the device’s version is higher, it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel.
w As each device update completes, its status is reported in the Status Messages panel. w When a device group upgrade is successful, the background behind the device group name changes to pink to indi.
Firmware Upgrade Recovery If the firmware upgrade procedure is unnaturally aborted (due to a power outage, for example), the switch that was being upgraded at the time may become inoperable, an d m ay be in cap ab le of accep ting a norm al fir m war e upgrade.
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Appendix Connection Tables The following tables indicate the relationship between the number of KVM units and the number of computers that they control: KM0216 Daisy Chain KM0216s Computers 1 1 - 16 2.
KM0432 Daisy Chain KM0432s Computers 1 1 - 32 2 33 - 64 3 65 - 96 4 97 -128 5 129 - 160 6 161 - 192 7 193- 224 8 225 - 256 KM0432 Cascade to KH88 KVMs Computers KVMs Computers KVMs Computers KVMs Comp.
OSD Factory Default Settings The factory default settings are as follo ws: Setting Default OSD Hotkey [Scroll Lock] [Scrol l Lock] Port ID Display P osition Upper Left Corner Port ID Display Durati on.
Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure: 1.
Specifications Console Modules Function KA9220 KA9270 Connectors Console KB 1 x mini-DIN-6 F 1 x USB Ty pe A Console Mouse 1 x mini-DIN-6 F 1 x USB Ty pe A Console Monitor 1 x HDB-15 F Link to KM0432 .
KM0216 / KM0432 Function KM0216 KM0432 Computer Connections Direct 16 32 Ma x 128 (via 8 level daisy chain) 128 (via 8 level daisy chain) 1024 (via 8 level daisy chain + 2 level cascade) 256 (via 8 level daisy chain) 256 (via 2 level cascade) 2048 (via 8 level daisy chain + 2 level cascade) Console Connections 2 Direct; 16 Max.
Troubleshooting Symptom Possible Cause Action Operator can only access one port on a cascaded KVM. Cannot switch to any of the other ports. The cascaded KV M’s display c hannel is being occupi ed by a previous user. There is only one displ ay channel for all the ports on a casc aded KVM switch.
Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY EXC EED THE PRICE PAID FOR THE PRODUCT FROM THE DIREC T, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUEN- TIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK OR ITS DOC UMEN- TATION.
A Activate Beeper . . . . . . . . . . . . . . . 43 ADM . . . . . . . . . . . . . . . . . . . . . . . . 42 Administrator functions . . . . . . . . . 42 Advanced Firmware Upgra de . . . . 66 Auto Scanning . . . . . . . . . . . . . 48, 53 Invoking Auto Scan .
K Keyboard Emulation Mac . . . . . . . . . . . . . . . . . . . . . . 59 Sun . . . . . . . . . . . . . . . . . . . . . . . 58 KM0216 Front View . . . . . . . . . . . . . . . . . . 5 Rear View . . . . . . . . . . . . . . . . . . 8 KM0432 Computer Connection Table 69, 70 Front View .
An important point after buying a device ATEN KM0216/KM0432 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought ATEN KM0216/KM0432 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data ATEN KM0216/KM0432 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, ATEN KM0216/KM0432 you will learn all the available features of the product, as well as information on its operation. The information that you get ATEN KM0216/KM0432 will certainly help you make a decision on the purchase.
If you already are a holder of ATEN KM0216/KM0432, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime ATEN KM0216/KM0432.
However, one of the most important roles played by the user manual is to help in solving problems with ATEN KM0216/KM0432. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device ATEN KM0216/KM0432 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
