Instruction/ maintenance manual of the product CS-1708 ATEN
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User Manual CS-1708 CS-1716 2004-04-27.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Subpart J of Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Packing List The complete Master View CS-1708 / CS-1716 package consists of: M 1 CS-1708 or CS-1716 KVM Switch M 2 CS Custom 2-in-1 KVM Cables (1.8m) M 1 Firmware Upgrad e Cab le M 1 Power Adapter M 1 Rack Mount Kit M 1 User Manual M 1 Quick Start Guide Check to make sure that all the components are present and that nothing was damaged in shipping.
Contents 1. Introduction Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . .
4. OSD Operation OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 OSD Main Screen Headings . . . . . . . . . . . . . . . . . . . . . . 25 OSD Functions .
Conventions This manual uses the following conventions: Courier Indicates text that you should key in. [ ] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded , they ap pear together in the s ame bracket with a plus s ign between th em: [Ctrl+Alt].
Chapter 1. Introduction Overview The Master View CS-1708 and CS-1716 KVM Switches are control units that allow access to multiple computers from a single console (keyboard, mouse, and monitor). A single Master View can control up to eight (CS-1708) or 16 (CS-1716) computers.
driven OSD (On Screen Display) system. A convenient Auto Scan feature also permits automatic scanning and monitoring of the activities of all computers running on the installation one by one.
w Multimedia keyboard support w Administrator/User password authorization for enhanced security (PSP); administrator synchr onized co nfir matio n betw een mas ter an d slav e stations w Two types of .
Hardware Requirements Console w A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will be using on any computer in the installation. w A USB mouse w A USB keyboard Computer The following equip m ent mus t be in s talled on each co mputer : w A VGA, SVGA or Multisync card.
Chapter 2. Installation CS-1708 / CS-1716 Front View 2 3 1 4 2 3 1 4 2004-04-27 5..
1. Port LEDs: The Port LEDs provide status information about their corresponding CPU Ports. There is one pair of L E D s for each P ort. T he one on th e lef t is th e On Line LED; the one on the right is the Selected Port LED: w An On Line LED lights ORANGE to indicate that the computer attached to its corresponding port is up and running.
CS-1708 / CS-1716 Rear View 1 2 4 3 6 5 7 1 2 4 3 6 5 7 2004-04-27 Installati on 7..
1. Daisy Chain Ports: When Daisy Chaining Units, the cables plug in here. The port on the left is the Chain In port; the one on the right is the Ch ain Out port.
Installation Before you Begin Single Stage Installation Refer to the installation diagrams on the next page as you perform the following steps. The numbers in the diagrams correspond to the steps: 1. Plug your USB keyboard, monitor, and USB mouse into the Console Ports located on the unit’s rear pan el.
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Daisy Chaining To control even more computers, up to 31 additional switches can be daisy chained down from the first unit. As many as 512 computers can be controlled from a single console in a complete installation.
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Hot Plugging The CS-1708 / CS-1716 supports hot plugging - components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down.
Port ID Numbering Each CPU port on a Master View installation is assigned a unique Port ID. The Port ID is made up of two parts: a two-digit Station Number , and a two-digit Port Number : w The Station Number - reflects the switch’s position in the daisy chain sequence.
Chapter 3. Hotkey Operation The CS-1708 / CS-1716 ’s hotkey function makes it convenient to control your KVM installation from the keyboard. Note: The hotkey function must be enabled to use hotkey operations. See Hotkey Command Mode , p. 28 for details.
Hotkey Port Access Hotkey Port Access allows you to select which computer has the KVM focus. The CS-1708 / CS-1716 provides the following Hotkey Port Access features: w Selecting the Active Port w Auto Scan Mode Selecting the Activ e Port: You can bring the KVM focus to any computer with a hotkey combination that specifies its Port ID (see p.
Auto Scan Mode: The CS-1708 / CS-1716’s Auto Scan feature automatically switches among all the active CPU Ports that ar e accessible to the currently logged on User at regular intervals (see Scan Mode of the OSD F3 SET function, p. 28), so that he can monitor their activity automatically.
Hotkey Configuration Alternate Hotkey Invocation Keys: An alternate set of Hotkey Invocation keys is provided in case the default set conflicts with programs running on the computers. To switch to the alternate Hotkey Invocation set, do the following: 1.
Platform Setup: The CS-1708 / CS-1716’s default port settings are for a PC Compatible operating platform. You can modify the platform setting for each port by bringing th e KVM focus to the port you want to change and using the hotkey combinations shown in the table below.
Miscellaneous Actions: Hotkeys are also used to reset the USB, and toggle the beeper On and Off. To perform any of these operations, do the following: 1. Invoke HKM (see p. 15) 2. Press and release the appropriate action key (see table). Key Operation [F5] Performs a USB res et B Toggles the Beeper On or Off.
Keyboard Emulation Sun Keyboard: The PC Compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys.
Mac Keyboard: The PC Compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. Note: When using key combinations, press and release the first key (Ctrl or Alt), then press and release the activation key.
Chapter 4. OSD Operation OSD Overview The On Screen Display (OSD) is used to handle all computer control and switching procedures. All procedures start from the OSD Main Screen. To pop up the Main Screen, tap th e [Scro ll Lo ck ] key tw ice. Note: You can change the Hotkey to the Ctrl key (s ee OSD Hotkey , p.
Please note the following: w The diagram depicts the Administrator’s Main Screen. The User Main Screen does not show the F4 ADM function. w OSD always starts in List view, with the highlight bar at the same position it was in the last time it was closed.
OSD Main Screen Headings Heading Explanation SN-PN This column lists the Port ID numbers (see P ort ID Numbering , p. 14), for all the CPU ports on the ins tallation. The si mplest method to access a particular computer is move the Highlight B ar to it, then press [Enter].
F1 GOTO: GOTO allows you to switch directly to a port either by keying in the port’s Name , or its Port ID . w To use the Name method, key in 1 ; key in the port’s Name; then press [Enter]. w To use the Port ID method, key in 2 ; key in the Port ID ; then press [Enter].
Move the Highlight Bar to the choice you want, then press [Enter]. An icon appears before the choice to indicate that it is the currently selected one. After you make your choice and press [Enter], you return to the OSD Main Screen with the newly formulated List displayed.
(F3 SET: continued) Setting Function PORT ID DISPLAY MODE Selects how the Port ID i s displayed: the P ort Number alone ( PORT NUMBER ); the Port Name alone ( PORT NAME ); or the Port Number plus the Port Name ( PORT NUMBE R + PORT NAME ). The default is P ORT NUMBER + PORT NA ME.
F4 ADM: F4 is an Administrator only function. It allows the Administrator to configure and control the overall operation of the OSD. To change a setting Double Click it; or use the Up and Down Arrow Keys to move the highlight bar to it then press [Enter] .
(F4 ADM: continued) Setting Function EDIT PORT NAMES To help remember whi ch computer is attached to a parti cular port, every port can be given a name. Thi s function allows the Administrator to create, modi fy, or delete port names. Note: Only the Ports currentl y chosen for the LIST v iew on the main OSD screen (see p.
(F4 ADM: continued) Setting Function SET QUICK VIEW PORTS This function lets the A dministrator sel ect which Ports to i nclude as Quick View ports. Note: Only the Ports currentl y chosen for the LIST v iew on the main OSD screen (see p. 26), s how up here.
(F4 ADM: continued) Setting Function RESET STATION IDS If you change the position of one of the Stati ons in the daisy chai n, the OSD settings wi ll no longer correspond to the new s ituation.
F5 SKP: Skip (SKP) Mode enables you to easily skip backward or forward - switching the console focus from the currently active computer port to the previous or next available one. w The selection of computers to be available for Skip Mode switching is made with the Scan/Skip Mode setting under the F3 SET function (see p.
F6 BRC: F6 is an Administrato r only function. When this functio n is in ef fect, commands sent from the keyboard are broadcast to all available computers on the installation.
F7 SCAN: The SCAN function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually. w The selection of computers to be included for Auto Scanning is made with the Scan Mode setting under the F3 SET function (see p.
F8 LOUT: LOUT (Log out) logs you out of OSD control of the computers, and blanks the Console screen. After using this function you must log in all over again to regain access to the OSD.
Chapter 5. The Firmware Upgrade Utility The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the KVM switch’s firmware. The Utility comes as part of a Firmware Upgrade Package that is specific for each device.
4. Shut down the computers on your CS-1708 / CS-1716 installation. 5. From your KVM switch console, bring up the OSD (see p. 23) and select the F4ADM function. 6. Scroll down to FIRMWARE UPGRADE (see p. 32). Press [Enter], then press [Y] to invoke Firmware Upgrade Mode For your reference, the current firmware upgrade version displays on the screen.
3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. 4. As you select a device in the list, its description appears in the Device Description panel.
5. After you have made your device selection(s), Click Next to perform the upgrade. If you enabled Check Firmwar e V er sion , the Utility co mpar es th e dev ice’ s firmware level with that of the upgrade files.
Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility.
Upgrade Failed If the upgrade failed to complete successfully a dialog box appears asking if you want to retry. Click Yes to retry. If you Click No , the Upgrade Failed scr een appears: Click Cancel to close the Firmware Upgrade Utility. See the next section, Firmware Upgrade Recovery , for how to proceed.
Firmware Upgrade Recovery There are basically three conditions that call for firmware upgrade recovery: w When you begin a firmware upgrade, but decide not to proceed with it. w When the Mainboard firmware upgrade fails. w When the I/O firmware upgrade fails.
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Appendix Master View Connection Tables The following tables indicate the relationship between the number of Master View Units and the number of computers that they control: CS-1716: MVs Computers MVs .
Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for exam- ple), you can clear the login information with the following procedure: 1.
Rack Mounting The CS-1708 / CS-1716 can be mounted in a 1U system rack. For convenience and flexibility, the mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. To rack mount the unit do the following: 1.
Specifications Function CS-1708 CS-1716 Computer Connections 8 16 CPU Port Selec tion Hotk eys; OSD LEDs On Line 8 (Orange) 16 (Orange) Selected 8 (Green) 16 (Green) Power 1 (Blue) Station ID 2 x 7 Se.
OSD Factory Default Settings The factory default settings are as follo ws: Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display P osition Upper Right Corner Port ID Display Durati on.
Troubleshooting Symptom Possible Cause Action After installati on, my Sun/Mac computer does not boot. Operating System not properly set for its port. When you install a S un or Mac computer, before you run it for the firs t time you must s et the correct operating system for the port i t is connected to, otherwise, it will not boot.
An important point after buying a device ATEN CS-1708 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought ATEN CS-1708 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data ATEN CS-1708 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, ATEN CS-1708 you will learn all the available features of the product, as well as information on its operation. The information that you get ATEN CS-1708 will certainly help you make a decision on the purchase.
If you already are a holder of ATEN CS-1708, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime ATEN CS-1708.
However, one of the most important roles played by the user manual is to help in solving problems with ATEN CS-1708. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device ATEN CS-1708 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center