Instruction/ maintenance manual of the product A470 Pertech
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® A 4 7 0 I M P A C T V A L I D A T I O N P R I N T E R U s e r s G u i d e 220 1 17B -03 3/0 6 Pertec h �.
A470 Users Guide Pertech® 2006 ii.
A470 Users Guide Pertech® 2006 iii Disclaimer Information in this document is subject to change without notice. Consult your Pertech® sales representative for information that is applicable and current. Pertech reserves the right to improve products as new technology , components, software and rmware become available.
A470 Users Guide Pertech® 2006 iv Important Information to the User In order to ensure compliance with the Product Safety , FCC, and CE marking requirements, you must use the power supply , power cor.
A470 Users Guide Pertech® 2006 v Contents Preface ............................................................................................................... vii Where to Get Additional information ................................................
A470 Users Guide Pertech® 2006 vi Chapter 4: Communication............................................................................... 14 RS232 Serial Interface ............................................................................. 15 Serial Interface Pinout .
A470 Users Guide Pertech® 2006 vii This man ual has been wri tten to help you ins tall , op erat e an d ma inta in y our n ew P erte ch A47 0 Pr inte r .
A470 Users Guide Pertech® 2006 1 Chapter 1: About the Printer The A470 printer is a fast reliable printer designed to meet your immediate and long term needs. Industry standard RS-232 serial and 1284 compliant parallel interfaces allow for connection to any host computer or terminal system .
A470 Users Guide Pertech® 2006 2 Features and Options This man ual cove rs s ever al m odel s an d de scri bes feat ures and opt ions whi ch do not app ly t o al l vers ions . R efer to the mode l li st b elow to dete rmin e wh ich feat ures you r pri nter sup port s.
A470 Users Guide Pertech® 2006 3 Ordering Paper and Supplies The foll owin g se ctio n li sts the pape r an d su ppli es a vail able for ord er . In addi tion to pape r and ribb ons, par ts, serv ice and repa ir m ay b e ob tain ed b y ca llin g 80 0- 800 -66 14.
A470 Users Guide Pertech® 2006 4 Chapter 2: Operating the Printer This cha pter des crib es t he p rint er c ontr ols and prov ides pro cedu res f or l oadi ng Pap er a nd R ibbo ns .
A470 Users Guide Pertech® 2006 5 Roll paper mus t be 3.25 inc hes wid e with a maxi mum dia mete r of 3.5 inche s. Receip t / Journa l prin ters can accomm odat e 1, 2 or 3 ply pap er . Paper and oth er print er consu mabl es may be purc hase d fr om P erte ch b y ca llin g 1 -80 0-8 00 -66 14 .
A470 Users Guide Pertech® 2006 6 47 1X P ap er Loa di ng In str uc tio ns 1. Rai se c ove r and rem ove the spe nt r oll . F lip the gre en pape r loa ding ch ute to the rai sed pos itio n. 2. Ins tall th e ne w rol l so th e pa per exi ts f rom the bot tom of the roll .
A470 Users Guide Pertech® 2006 7 Ribbon Cartridge Replacement T o repla ce th e ri bbon rai se the pri nte r c ove r . Le ave th e p rint er pow er on. Pres s on the R ibbon Inte rlock T ab and ribb on w ill d iseng age from the inner frame . Li ft the ol d Ri bbo n C artr idg e u p and ou t o f th e p rin ter and di sca rd.
A470 Users Guide Pertech® 2006 8 5/64 Adjustment Screws Air Gap Adjustment The ai r g ap m ay nee d a djus tme nt if 3 pl y r oll pa per is use d. If adj ust men t is re qui red it wil l b e evi den ced by ink sm udg e on a Sel f T e st prin tou t.
A470 Users Guide Pertech® 2006 9 Th e Do cum en t St op l imi ts t he d ep th an i ns er te d f or m ca n be p lac ed i nt o th e V a lid at io n Sl ot . Thi s de n es th e va li da ti on pr in t el d hei gh t. Pr in ter s ar e ma nu fac tu re d wi th t he ma xi mu m pr int e ld se tt in g o f 2.
A470 Users Guide Pertech® 2006 10 Low Paper Sensor Adjustment The Low Paper Sensor is located on the inner-frame to the right side of the paper roll. Thi s s ens or i s a re ec tive op tic al devi.
A470 Users Guide Pertech® 2006 1 1 The re is no c ust ome r m aint ena nce re quir ed for th e A470 pr int er , h owev er , y ou may occ asi ona lly cle an lin t an d p ape r d ust out of th e me cha nis m u sing lo w p res sure ca nne d ai r .
A470 Users Guide Pertech® 2006 12 The A470 pro duc es a p rin tout li sti ng the cur ren t c ong ura tio n s etti ngs . A sam ple pri nto ut is inc lud ed belo w .
A470 Users Guide Pertech® 2006 13 T o change the conguration settings two banks of dip switches are located on the bot- tom of the printer . On the Self T est & Conguration Report printout you can see the dip switch conguration for both banks.
A470 Users Guide Pertech® 2006 14 Chapter 4: Communication Barrell Power Connector RJ-1 1 Cash Drawer Connectors DB25 Parallel Connector RJ45 Serial Connector The A470 comes with two communication interfaces, RS-232 Serial or 1284 Parallel. Addi- tionally , the printer is congured with dual cash drawer ports and a barrel type power coupling.
A470 Users Guide Pertech® 2006 15 8 1 Printer View Printer Interface Cable Host RJ-45 RJ-45 Male T o Host Signal Name And Direction DB-9 DB-25 DCE DB-25 DTE Female 1 Low Paper (TTL) * Ú N/C N/C N/C .
A470 Users Guide Pertech® 2006 16 The Parallel interface is compatible with IEEE 1284 Parallel Interface Standards. Using the Parallel interface with the printer requires that you set Dip Switches A1, A2, A3 to the Closed position.
A470 Users Guide Pertech® 2006 17 Pin # Cash Drawer A Cash Drawer B 1 N /C Solenoid + 2 Solenoid + N /C 3 Solenoid - Solenoid - 4 Switch Switch 5 Switch Switch 6 N /C N / C Each cash drawer driver will source 24 volts for 75 ms to the “solenoid +” pin of the appropri- ate RJ-1 1 jack when the proper cash drawer command is executed.
A470 Users Guide Pertech® 2006 18 Chapter 5: T rouble Shooting Printer Problems Fo llo win g ar e s ymp tom s yo ur pri nte r ma y e xhi bit and si mpl e s olu tio ns t he pri nte r op era tor co uld imp lem ent . • P r i nt e r fa i l ed t o p r i nt a ft e r t h e ro l l p a p e r w a s r e pl a c e d.
A470 Users Guide Pertech® 2006 19 • S t a tu s li g h t i s Re d ( n o t G r e en ) a nd p ri n t er w i ll n ot r es p o n d. Re m ov e t he r ib b o n c a r tr i d ge a n d p a pe r ro l l . U s in g Lo w P re s s ur e C an n e d Ai r s pr a y o u t th e a r ea s a ro u n d t h e t h r ee s en s o r s.
A470 Users Guide Pertech® 2006 20 T rouble Shooting Other Issues Fault Mode The printer will enter a Fault Mode and will not operate when certain failure conditions are en- countered.
A470 Users Guide Pertech® 2006 21 Getting Service and T echnical Support Service Y ou can rely on Pertech for fast turnaround, exibility , and a highly trained and dedicated staff to return your equipment back in rst class working order . As part of Pertech, we are very familiar with all Pertech printers.
A470 Users Guide Pertech® 2006 22 Th e pr int er has 14 PI TCH / FON T com bi na tio ns . Thes e are deve lo pe d fr om 4 basi c char ac te r fo nt s (2 no rm al a nd 2 do ub le w id e) an d a va ri abl e in te rc ha ra cte r sp ac e. Chars Chars Line Method Dot Columns Dots / Inch / Line Length <ESC><P> Ch+Sp=T o / Line 6.
A470 Users Guide Pertech® 2006 23 5 W IDE 7 W ID E 1 1 W IDE 15 W IDE 1 • 1 • 1 • • 1 • • 2 • • 2 • • 2 • • • • 2 • • • • 3 • • 3 • • 3 • • • • 3 .
A470 Users Guide Pertech® 2006 24 Some features listed in this specication do not apply to all products in the Pertech A470 series. Refer to Chapter 1: Features and Options of this manual to determine which features apply to a particular model. Operating Print Speed .
A470 Users Guide Pertech® 2006 25 Hardware Print Head ..................................................... 9 Wire Impact Wire Diameter ............................................... .012” Center T o Center Dimension ......................... .0139” Width .
A470 Users Guide Pertech® 2006 26.
A470 Users Guide Pertech® 2006 27 Index A Adjustable Features 8, 18 Advanced Control Language vii Air Gap Adjustment 8, 18 B Baud 15, 25 C Canned Air 1 1 Cash Drawer 14, 17 Caution 10, 1 1 Character .
A470 Users Guide Pertech® 2006 28 R Ram test failure 20 Resident character sets 2 Revision 21 Ribbon Cartridge 7, 19 Ribbon Interlock T ab 7 Roll Diameter 24 Roll Paper Plies 24 Roll Paper Width 24 S.
A470 Users Guide Pertech® 2006 29 Warranty Pertech Resources warrants all of its transaction printers against defects in material and workmanship for a period of 24 months from date of shipment by Pertech Resources or the rated maximum number of transactions for the specic product – whichever comes rst.
An important point after buying a device Pertech A470 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Pertech A470 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Pertech A470 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Pertech A470 you will learn all the available features of the product, as well as information on its operation. The information that you get Pertech A470 will certainly help you make a decision on the purchase.
If you already are a holder of Pertech A470, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Pertech A470.
However, one of the most important roles played by the user manual is to help in solving problems with Pertech A470. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Pertech A470 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
