Instruction/ maintenance manual of the product Monarch 9416 Paxar
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® Monar ch ® 9416 FreshMarx™ System TC 94 1X FM XE M Re v . AA 8 /0 6 ©20 06 Pa xar Amer icas, I nc. All r ights r eser ved. Equipment Manual Equipment Manual.
Each product and pro gram carries a re spective written warranty, the only warranty on which the customer can rely. Paxar reserves the righ t to make changes in the produ ct, the programs, and their availability at any time and without notice.
Table of Contents i T ABLE OF CONTENTS Getting St arted ................................................................ 1-1 Unpacking the FreshM arx Syst em .................................. 1-1 Connecting the Printer’ s Power S upply ............
ii Table of Contents Care and Main tena nce ......................................................4-1 Clearing Label Jams .....................................................4-1 Cleaning the Pr inthead ................................................
Getting Started 1-1 GETTING ST AR TED Use this syste m for product freshness. The system co nsists of a Monarch ® 9416 ® printer and a keypad with the FreshMa rx™ applicat ion.
1 - 2 Getting Started Connecting the Prin ter’s Power Supply To connect th e power supply to the pr inter: Caution Do not touc h the electric al connectors while setting up t he printer. Electrostatic di scharge can damage or destroy th e printhead or electronic c omponents.
Getting Started 1-3 5. Plug the round en d of the power supply cabl e into the socket at the back o f the printer. 6. Plug the three- pronged en d of the AC adapte r cord into a grou nded electrical o utlet. WARNING The printe r and power supp ly should never be operated in a location where either one can ge t wet.
1 - 4 Getting Started Reading the I ndicator Light The indicator ligh t monitors the printe r's status. Indicator Light Description GREEN Printer is on and read y to use. FLASHING GREEN Printer is paused. Press th e FEED button to resume printing.
Getting Started 1-5 Loading Labels Note: If you run out of la bels while print ing, do not turn off the printe r when reloading the labels. You may lose yo ur data. The printer resumes printing wh en reloaded. 1. Remove and discard th e tape or wrapping from a new roll of labels .
1 - 6 Getting Started 4. Remove a supply holder guide fro m one end of the supply holder. The supply holder is normall y attached with a line to the inside of th e printer. 5. Slide a roll of labels onto the supply holde r. Note: If the core diamete r on your roll of labels is 1 inch in diame ter, remove th e 1.
Getting Started 1-7 7. Insert the en ds of the supply holder into the slots in the su pply roll mount. Important Informati on Make sure the plastic line attaching the supply ho lder to the pr inter is tucked down out of th e way of the supply holder and su pply holder guides.
1 - 8 Getting Started 8. Adjust the s upply guides to their widest po sition by turning the d ial. 9. Feed the la bels, printing side up, under the supply guides and o ver the platen rolle r.
Getting Started 1-9 10. Press the labe ls under the supply guides. 11. Turn the dial to adjust the supply g uides so that they barely touch the ed ges of the label backin g paper. 12. Close the co ver until it loc ks in place. 13. Press the FEED button.
1 - 10 Getting Started Calibrating the Supply 1. Turn off the printe r. 2. Press and hold the FEED button wh ile turning on the printer. 3. Release the FEED button after the indicato r light starts flashin g ORANGE. The printer calibrates the die cut sensor, measures the label length , and prints the test labels.
Using The Keypad 2-1 USING THE KEYP AD This chapte r describes how to ♦ connect the k eypad power supply ♦ conn ect the commun ication cabl e ♦ use the keypad ♦ configure the FreshMarx syste m– IMPORTANT! ♦ set the date and time ♦ proce ss the produ ct ♦ print a Use Firs t label ♦ use t he Stop Pr inting fun ction.
2-2 Using The Keypad 4. Plug the power supply cable wit h the L-sh aped end into the socket on the right side of the keypad. 5. Plug the three- pronged en d of the AC adapte r cord into a grou nded electrical o utlet.
Using The Keypad 2-3 Connecting the Communication Cable To connect th e serial cab le from the printer to the keypad: 1. Turn off the printe r and the keypad before connectin g the cable. 2. Connect the ser ial cable to the ( 9-pin) serial port on the back of the prin ter.
2-4 Using The Keypad 3. Connect the other end of the s erial cable (9-p in) to the serial port on the ri ght-hand side of the keypad. About the Keypad Use the Fres hMarx application to date-label food items. The bu tton descriptions, color s, and layout ca n be changed for ea ch application.
Using The Keypad 2-5 Setting up the Fres hMarx System IMPORTANT - Complete the f ollowing steps before using the syste m. To set up t he system: 1. Press the Fresh Marx button thre e times. SELECT DATE OR TI ME 2. Press the numb er 3 button. SENDING PRINT ER SETUP COMMAND TO PRINTER , PLEASE WAI T.
2-6 Using The Keypad To set the Time : 1. Press the Fresh Marx button thre e times. SELECT DATE OR TI ME 2. Press the numb er 2 button. The display shows the curr ent time sett ing. If this is correct, pr ess the FreshMarx butt on to return to the Main Display.
Using The Keypad 2-7 Processing the Product Use the Fre shMarx application t o label any produc t for freshness. All products are listed on the buttons on the keypad. The num eric button s on the keypad al low you to enter the qu antity of labels to be printed.
2-8 Using The Keypad Printi ng a Use First La bel Apply a “Us e First” label to any product that needs to be used f irst. 1. Press the Use Firs t button on the keypad (bottom right) PRINTING A label prints with the words "Use First” and “Use Primer o".
Using the Update Utility 3-1 USING THE UPDA TE UTILITY The FreshMar x Update Utility allows you to ♦ edit th e keypad’s overlay ♦ change a key’ s description ♦ change a key’s color ♦ delet e a key ♦ print the new ov erlay ♦ send the upda ted data to th e keypad.
3-2 Using the Update Utility Before You Be gin Install the Update Utility on a PC with Microsoft ® Windows ® 98 or great er. The PC should also hav e Microsoft ® Office ® 2000 (or gr eater installed) , which includes Acc ess database s oftware. 1.
Using the Update Utility 3-3 Editing the Overlay You can chan ge the way the o verlay appears (a key’s color or text description). 1. From the Ma in screen, click Edit Overlay . The Overlay Edit screen appe ars. 2. To change a key ’s text, click the key to chang e.
3-4 Using the Update Utility 4. Click Edit Label to change the label’s wording, offset ti me, and choose to print the time on the label. The Edit Lab el Data screen appears. 5. Change any necessary text for the label or offset time. 6. Decide if yo u want to print the time on the lab el.
Using the Update Utility 3-5 Whenever you retur n to the Main screen, you are prompt ed: 10. Click OK to contin ue. 11. If you made chan ges: ♦ print the new overlay, se e “Printing the Overlay,” for more information. ♦ update the keypad’s sof tware/application, see “Updating the Keypad,” for more information.
3-6 Using the Update Utility Changing a Key’s Color 1. From the Ma in screen, click Edit Overlay . The Overlay Edit screen appe ars. 2. Click the key to change. The Edit Overlay Key Data screen ap pears. 3. Click Change Co lor . The Color screen app ears.
Using the Update Utility 3-7 7. Click D one to ret urn to th e Main scr een. Whenever you retur n to the Main screen, you are prompt ed: 8. Click OK to contin ue. 9. If you made changes: ♦ print the new overlay, se e “Printing the Overlay,” for more information.
3-8 Using the Update Utility Defining Custom Colors 1. From the Ma in screen, click Edit Overlay . The Overlay Edit screen appe ars. 2. Click the key to change. The Edit Overlay Key Data screen ap pears. 3. Click Change Co lor . The Color screen app ears.
Using the Update Utility 3-9 Whenever you retur n to the Main screen, you are prompt ed: 11. Click OK to contin ue. 12. If you made chan ges: ♦ print the new overlay, se e “Printing the Overlay,” for more information. ♦ update the keypad’s sof tware/application, see “Updating the Keypad,” for more information.
3-10 Using the Update Utility 1. From the Ma in screen, click Edit Overlay . The Overlay Edit screen appe ars. 2. Click the key to delete. The Edit Overlay Key Data screen ap pears. When you click Delete Key , you see 3. Click OK to remove ALL data for th is key from the database and displ ay a black box in place of this key on the overl ay.
Using the Update Utility 3-11 Printing the O verlay If you make any change s to the overlay, pr int it on a color printer and insert it i nto the keypad. 1. From the Ma in screen, click Edit Overlay . The Overlay Edit screen appe ars. 2. Click P rint .
3-12 Using the Update Utility Whenever you ret urn to the Main screen, you are prompted: 7. Click OK to contin ue. Updating the Keyp ad After the ch anges are made to the key and l abel data, send the up dated data to the keypad/termin al, so the changes appe ar on any future la bels printed.
Using the Update Utility 3-13 Communication Settings The Update Utility scans your compute r for available communica tion ports and adds the m to the Com Port list box. To display the c ommunication setting s: 1. From the Ma in screen, click S etup , Com Port .
3-14 Using the Update Utility To update the keypad/termina l: 1. Connect the null modem c able provided in t he software kit fr om the compute r to the keypad. 2. On the main menu select All to up date the application and the data files. Select Data Only to update just th e data sent to the keypad.
Care and Maintenance 4-1 CARE AND MAINTENANCE This chapter te lls you how to ♦ clear label jams ♦ clean the printhead Clearing Labe l Jams When you are prin ting and a jam oc curs, the indica tor light turns RED. To clear the jam: 1. Turn off the printer.
4-2 Care and Maintenance Cleaning the Printhead Remember to clean the print head every time you load a new label roll int o the printer. Caution: You must turn off the printer’s power before cleaning the print head. To clean the printhead while printing, you may lose your data when you tur n off the printe r.
Troubleshooting 5-1 TROUBLESHOOTING Problem Action Indicator light is off when the printer is turned on. Check the power con nections from the power supply to the printer and wall outlet. See "Connecting the Prin ter’s Power Supply” in Chapter 1 for more informatio n.
5-2 Troubleshooting Problem Action Calibrate the supply. 1. Turn off the printer. 2. Load labels. See “Loading Labels” in Chapter 1 for more information. 3. Press and hold the FE ED button while turning on the printer . 4. Release t he FEED button after the indicator l ight starts flashing ORANGE.
Troubleshooting 5-3 Problem Action Label exits par tially out of the printer or skips a label. A label may be caught in the printer. See “Clearing Label Jams” in Chapter 4 for more informatio n. Make sure the labels are loaded correctly and tha t they are the Paxar /Monarch labels recommended for this application.
5-4 Troubleshooting Problem Action Test label does not print. Make sure the sup ply is loaded correctly. Make sure th e die cut sens or is in the correct position (was not accidentally moved while loading supplies). See “Checking the Die Cut Sensor ,” in Chapter 1 for more informatio n.
Template Sample A-1 TEMPLA TE SAMPLE This Appendix show s the default Fr eshMarx keypad template and f ood item tables for shelf life . The keypad has 60 keys that can be programmed. I t is not necessary to use al l 60 keys or ch oose a background c olor.
A-2 Template Sample Vegetable Me ats Item Shelf Life Item Shelf Life ROMAINE LETTUCE 24 Hours HAM 48 Hours ICEBERG LETTUCE 24 Hours TURKEY 48 Hours CALIFORNIA MIX 24 Hours GROUND B EEF 48 Hours SPINAC.
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An important point after buying a device Paxar Monarch 9416 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Paxar Monarch 9416 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Paxar Monarch 9416 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Paxar Monarch 9416 you will learn all the available features of the product, as well as information on its operation. The information that you get Paxar Monarch 9416 will certainly help you make a decision on the purchase.
If you already are a holder of Paxar Monarch 9416, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Paxar Monarch 9416.
However, one of the most important roles played by the user manual is to help in solving problems with Paxar Monarch 9416. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Paxar Monarch 9416 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center