Instruction/ maintenance manual of the product KX-TGP551 Panasonic
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Thank you for purchasing a Panasonic p roduct. Y ou c an con fig ure some of the feat ure s of thi s uni t thr oug h the Web user int erf ace. See “Programmi ng through the W eb user interface ”, page 39. Please re ad this gu ide before using the u nit and sa ve it for f uture ref erence.
T able of Contents 2 Document V ersion 201 1-03 Introduction About this guide . . . . . . . . . . . . . . . . . . . . . . . . . 4 About the Web user interface . . . . . . . . . . . . . . . 4 Emergency calls . . . . . . . . . . . . . . . . . . . . . . .
T able of Contents 3 Document V ersion 201 1-03 Intercom features between the handset and base unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Handset locator . . . . . . . . . . . . . . . . . . . . . . . . . 46 Useful Information Belt clip .
Introduction 4 Document V ersion 201 1-03 About this guide This guide explains how to operate and customiz e KX-TGP551. Please be sure your network is configured for KX-TG P551. Contact y our administrator about the network settings and available features.
Getting St arted 5 Document V ersion 201 1-03 Controls (Handset) A Char ge indica tor Ringer indicator Message indicator B Speaker C {C} (T ALK ) D {s} (SP-PHO NE: Speakerphone) E Headset jack F Dial keypad G Receiver H Display I { OFF } J { REDIAL } { P AUSE } *1 K Micro phone L Charge cont acts *1 A 3.
Getting S tarted 6 Document V ersion 201 1-03 Controls (Base unit) A Corde d handset B Receiver C Speaker D Hands et p aging bu ttons ( { j } – { k } ) Handset st atus indicators E Hands et p aging .
Getting St arted 7 Document V ersion 201 1-03 Understa nding the indi cators on the bas e unit ST A TUS indicator During the startup process you may notice that the ST A TUS indicator on t he base unit is flashing. This indicates that the base unit is booting up with your phone system.
Getting S tarted 8 Document V ersion 201 1-03 Handset status indica tors The handset status indicators on the base unit show the s tatus of each handset as follows: Display Handset d isplay items Display items Main m enu ico ns The following icons are shown when you press down on the center of the j oystick in standby mode.
Getting St arted 9 Document V ersion 201 1-03 Main m enu ico ns The following icons are shown when you press { MENU } (middle soft key) in st andby mode. T emporarily switching the handset display mode Y ou can select to display either a single it em or multiple items on one screen at a time for the phonebook list, caller list, and redial list.
Getting S tarted 10 Document V ersion 201 1-03 1 { LINE } (right soft key) 2 {V} / {^} : Select the des ired line. L The display shows the current status of the line. See page 8 for details. L T o select the line to make a call, press {C} . 3 { OFF } 1 { LINE ST A TUS } 2 {V} / {^} : Select the des ired line.
Y Making and Answering Calls using the Handset 11 Document V ersion 201 1-03 Making calls 1 Lift the handset and dial the ph one number . L T o correct a digit, press { CLEAR } . 2 Pres s { CALL } or {C} . L The unit selects the de fault line configured by your administrator .
Y Making and Answering Calls using the Handset 12 Document V ersion 201 1-03 Answering calls When a call is being rece ived, the ringer indicator on the handset flashes rapidly . The last 4 digits of the line number on which the call is being received are displayed.
Y Making and Answering Calls using the Handset 13 Document V ersion 201 1-03 Call waiting This feature allows you to receive c alls while you are already talking on the phone. If you receive a call while on the phone, t he 2nd caller’s information is displayed on the handset that is in use after you hear the int errupt tone (page 27).
Y Making and Answering Calls using the Handset 14 Document V ersion 201 1-03 Conference calls Multiple people can establ ish a conference call. 1 During an outside call, press { MENU } . 2 {V} / {^} : “ Conference ” i { SELE CT } 3 Dial the phone number.
: Making and Answering Calls using the Base Unit 15 Document V ersion 201 1-03 Making calls 1 Dial the phone number. L T o correct a digit, press { CLEAR } . 2 Lift the corded handset. L The unit selects the de fault line configured by your administrator .
: Making and Answering Calls using the Base Unit 16 Document V ersion 201 1-03 Editing/erasing/storin g a number in the redial l ist 1 { REDIAL } 2 {V} / {^} : Select the desired phone number .
: Making and Answering Calls using the Base Unit 17 Document V ersion 201 1-03 2 Dial the phone number. 3 Proceed with the desired operation. ■ When you are using the corded handset: Lift the corded handset. ■ When you are using the speakerphone: Press { SP -PHONE } .
: Making and Answering Calls using the Base Unit 18 Document V ersion 201 1-03 Note: L In step 3, you can dial the phone number from the phonebook: { C } i {V} / {^} : Select the desired entry . i { CALL } Conference calls Multiple people can establ ish a conference call.
Y Phonebook using the Handset 19 Document V ersion 201 1-03 Using the phonebook The phonebook allows you to make calls without having to dial manually .
Y Phonebook using the Handse t 20 Document V ersion 201 1-03 3 Press the dial k ey ( { 0 } – { 9 } , or {#} ) which contains the charact er you are sear ching for (page 19). L Press the same dial key repeatedly to display the first entry corresponding to each character loca ted on that dial ke y .
Y Phonebook using the Handset 21 Document V ersion 201 1-03 Making a call usi ng a speed d ial key 1 Press and hold the desired speed dial key ( { 1 } – { 9 } ).
: Phonebook using the Base Unit 22 Document V ersion 201 1-03 Using the phonebook The phonebook allows you to make calls without having to dial manually . Y ou can add 100 names and phone numbers to the p honebook. Adding entries 1 { C } (left so ft key) 2 { ADD } 3 Enter the party’s name (16 characters max.
: Phonebook using the Base Unit 23 Document V ersion 201 1-03 L Press the same dial key repeatedly to display the first entry corresponding to each character loca ted on that dial ke y . L If there is no entry corresponding to the character y ou selected, the next entry is displayed.
: Phonebook using the Base Unit 24 Document V ersion 201 1-03 L Y ou can also s elect the line m anually as follows: { LINE } i {V} / {^} : Select the desired line. i Lift the corded handset . Canceling a speed dial assignment 1 Press and hold the desired speed dial key ( { 1 } – { 9 } ).
Y Programming using the Handset 25 Document V ersion 201 1-03 Programmab le settings Y ou can cus tomize the unit b y programming the f ollowing features.
Y Programming using the Handse t 26 Document V ersion 201 1-03 *1 If y ou program these settings using one of the hands ets, you do not nee d to program the same it em using another unit. Programming using the direc t commands 1 { MENU } (center of joystick) i {#} 2 Enter the des ired feature code.
Y Programming using the Handset 27 Document V ersion 201 1-03 *1 If y ou program these settings using one of the hands ets, you do not nee d to program the same it em using another unit. *2 If y ou want to view the caller ’s information after lifting up the handset to answer a call, turn off this feature.
Y Programming using the Handse t 28 Document V ersion 201 1-03 Call forward Incoming calls c an be forwarded to anot her party . Y ou can choose one of 3 modes: – “ Unconditional ” : All incom ing calls are forwarded. – “ Busy ” : Incoming c alls while the line is in use are forwarded.
Y Programming using the Handset 29 Document V ersion 201 1-03 Do not disturb This feature allows t he unit to reject calls on selected lines. The default setting is “ Off ” . Import ant : L We recommend setting with you r administrator . Contact your administr ator for further information.
Y Programming using the Handse t 30 Document V ersion 201 1-03 3 { OFF } Viewing/editing/erasing call block numbers 1 { MENU } (center of joystick) i {#}{ 2 }{ 1 }{ 7 } 2 {V} / {^} : Select the d esired entry . L T o exit, press { OFF } . 3 Proceed with the desired operation.
Y Programming using the Handset 31 Document V ersion 201 1-03 Up dating the base unit sof tware Customer support may offer new features and improve its software version from time to time. If you set the base unit sof tware update setting to manual mode through the Web user interface, you need to download the update when “ Update version.
: Programming using the Base Unit 32 Document V ersion 201 1-03 Programmab le settings Y ou can cus tomize the unit b y programming the f ollowing features.
: Programming using the Base Unit 33 Document V ersion 201 1-03 *1 If you program these settings using the base unit, you d o not need to program the sa me item using a handset. Programming using the direc t commands 1 { MENU } (middle soft key) i {#} 2 Enter the des ired feature code.
: Programming using the Base Unit 34 Document V ersion 201 1-03 *1 If you program these settings using the base unit, you d o not need to program the sa me item using a handset. *2 We rec ommend programm ing this setting wit h your administ rator . Contact your administrator for further information.
: Programming using the Base Unit 35 Document V ersion 201 1-03 Call forward Incoming calls c an be forwarded to anot her party . Y ou can choose one of 3 modes: – “ Unconditional ” : All incom ing calls are forwarded. – “ Busy ” : Incoming c alls while the line is in use are forwarded.
: Programming using the Base Unit 36 Document V ersion 201 1-03 Do not disturb This feature allows t he unit to reject calls on selected lines. The default setting is “ Off ” . Import ant : L We recommend setting with you r administrator . Contact your administr ator for further information.
: Programming using the Base Unit 37 Document V ersion 201 1-03 3 { EXIT } Viewing/editing/erasing call block numbers 1 { MENU } (middle soft key) i {#}{ 2 }{ 1 }{ 7 } 2 {V} / {^} : Select the d esired entry . L T o exit, press { EX IT } . 3 Proceed with the desired operation.
: Programming using the Base Unit 38 Document V ersion 201 1-03 L If you want to download t he update later , press { C ANCEL } . When you are ready to download, see “C onfirming the base unit software version”, page 38. 2 { OK } Note: L The ST A TUS indicator on the base unit f lashes while downloading.
Programming through the Web User Interfa ce 39 Document V ersion 201 1-03 Programming through t he Web user interface Y ou can program the following features through the Web user interface. The password is required. Contact your administr ator for furt her information.
Registering a Unit 40 Document V ersion 201 1-03 Registering a unit Operating additional unit s Addition al handset s Up to 6 handsets can be registered to the base unit. Registerin g a han dset to t he base unit The supplied handset and base unit are pre- registered.
Special Fe atures 41 Document V ersion 201 1-03 Using Caller ID servi ce Availability of this service depends on your phone system. Contact y our administ rator for furt her information. Caller ID featur es When an outside call is being received, the caller ’s information is displayed.
Specia l Feature s 42 Document V ersion 201 1-03 Editing a caller ’ s phone number before calling back 1 { CID } (left soft key ) 2 {V} / {^} : Select the d esired entry . L Y ou can see the detail ed information about the caller by pressing { SIN GLE } .
Special Fe atures 43 Document V ersion 201 1-03 V oice mail service V oice mail service is available depending on your phone system. Y our phone system answers calls for you when you are unavailable to answer the phone or when y our line is bus y . M essages are recorded by y our phone s ystem, not your telephone.
Intercom Feature s 44 Document V ersion 201 1-03 Intercom features bet ween handsets Intercom Intercom calls can be made between handsets. Note: L If you receive an outside call while talking on the intercom, you hear interrupt tones (page 27). T o answer the c all, press { OFF } , then pr ess {C} .
Intercom Features 45 Document V ersion 201 1-03 Note: L If the other handset user does not answer the call within 1 minute, the call rings at y our handset again. Answering a tran sferred call Press {C } to answ er the page. Note: L After the paging p arty disconnects, you can talk to the outside caller .
Intercom Feature s 46 Document V ersion 201 1-03 T r ansfer ring calls Outside calls can be transferred between the handset and base unit . 1 During an outside call, press { MENU } . 2 {V} / {^} : “ Intercom ” i { SELE CT } 3 {V} / {^} : Sel ect t he ba se u nit .
Useful Information 47 Document V ersion 201 1-03 Belt clip W all mounting Charger 1 Drive the screws (not supplied) into the w all. 2 Mount the charger ( A ), then slide it down ( B ) and to the right ( C ) until it is secure. Note: L Make sure that the wall is s trong enough to support the weight of the unit.
Useful Information 48 Document V ersion 201 1-03 Error messages If the unit detects a problem, one of the f ollowing messages is shown on the display . Display message Cause/solution Busy L The called unit is in use. L The line you tried to join is not set to accept other units (page 13, 17).
Useful Information 49 Document V ersion 201 1-03 T roubleshoot ing If you still have difficulties after following the inst ructions in this section, disconnect t he base unit’s AC adaptor , then reconnect the base unit ’s AC adaptor . Remove the bat teries from the handset, and then insert the batteries into the handset again.
Useful Information 50 Document V ersion 201 1-03 Progra mmable set tings Proble m Cause/solution I cannot program items. L Programming is not possible wh ile either another handset or the base unit is being used. Try again later . L Programming is not poss ible while the base unit is downloading data.
Useful Information 51 Document V ersion 201 1-03 ST A TUS indicator Proble m Cause/solution The ST A TUS indicator continues flashing in amber . L An IP address may not hav e been acquired or the static IP address is not appropriate.
Useful Information 52 Document V ersion 201 1-03 Battery recharge Making/answering calls, in tercom Proble m Cause/solution The handset beeps an d/or ) flashes. L Battery charge is low . Fully char ge the batteries. Refer to the Quick Guide for detail s.
Useful Information 53 Document V ersion 201 1-03 Caller I D Liquid da mage Cautio n: L T o avoid permanent damage, do not us e a mi cr owave oven to speed up the drying process . During a conversation, the following occurs: – noise is heard. – the sound is interrupted.
Useful Information 54 Document V ersion 201 1-03 Specifications ■ Stand a rd : DECT 6.0 (Digital Enhanced Cordless T elecommunications 6.0) ■ Freque ncy range: 1.
Open S ource Softw are 55 Document V ersion 201 1-03 Open Source Software Parts of this product use O pen Source S oftware. Rele vant conditions apply t o this software. Panasonic cannot accept inquiries regarding the co ntent of the following c opyright and license information.
Open S ource Softwa re 56 Document V ersion 201 1-03 Copyright (c) 1982, 1986, 1991, 1993, 1995 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1993 The Regents of the University of California. All rights reserved.
Open S ource Softw are 57 Document V ersion 201 1-03 Copyright (c) 1998, 1999, 2000, 2001 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1998, 2000 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1998, 2000, 2001 The NetBSD Foundation, Inc.
Open S ource Softwa re 58 Document V ersion 201 1-03 * 2. Redistributions in binary form must reproduce the above copyright * notice, this list of conditions and the following disclaimer in * the documentation and/or other materials provided with the * distribution.
Open S ource Softw are 59 Document V ersion 201 1-03 * as the author of the parts of the library used. * This can be in the form of a textual message at program startup or * in documentation (online or textual) provided with the package.
Open S ource Softwa re 60 Document V ersion 201 1-03 <<MT19937>> The MT19937 software that T akuji Nishimura and Makoto Matsumoto developed is contained, and this product shall be used subject to the following license conditions. Copyright (C) 1997 - 2002, Makoto Matsumoto and T akuji Nishimura, All rights reserved.
Customer Suppo rt 61 Document V ersion 201 1-03 Customer sup port Web site: http://www.pan asonic.com/c loud T el. No.: 855-277-4800.
Index 62 Document V ersion 201 1-03 Index A Additional handset: 40 Anonymous calls: 30 , 37 Answering calls Ba se un it : 16 Handset: 12 Auto inte rco m: 44 Auto talk: 12 B Battery: 4 Be lt c lip : 47.
PNQX 3722ZA SC031 1KA 0 © Panasonic System Networks Co., Ltd. 201 1 One Panasonic W ay , Secaucus, New Jersey 07094.
An important point after buying a device Panasonic KX-TGP551 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Panasonic KX-TGP551 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Panasonic KX-TGP551 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Panasonic KX-TGP551 you will learn all the available features of the product, as well as information on its operation. The information that you get Panasonic KX-TGP551 will certainly help you make a decision on the purchase.
If you already are a holder of Panasonic KX-TGP551, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Panasonic KX-TGP551.
However, one of the most important roles played by the user manual is to help in solving problems with Panasonic KX-TGP551. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Panasonic KX-TGP551 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center