Instruction/ maintenance manual of the product KX-TG3811SX Panasonic
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Thank you for purchasing a P anasonic product. Please read thes e operating instructions before using the un it and save them for future reference. This unit is compatible with Caller ID. Y ou must subs cribe to the appropriate service offered by your service provider/telephone company .
T able of Contents 2 Introduction Model com position . . . . . . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . . . . . 5 Import ant Informa tion For your safety . . . . . . . . . . . . . . . . . . . . . . . 6 Important sa fety instructio ns .
Introduction 3 Model composition ■ KX- TG371 1 serie s ■ KX-TG3 721 se ries L Model shown is KX-T G3712 . L Model sh own i s KX-TG 3722. Series Mo del No .
Introduction 4 L The suffix (BX/JX/SX) in the following model numb ers will be omitted in thes e instructions: KX-TG37 1 1BX/KX-TG37 12BX/KX-TG3719B X/KX-TG3721BX/KX- TG3722BX/ KX-TG37 1 1SX/KX-TG37 1.
Introduction 5 Accessory informati on Supplied a ccessories *1 PNL V226BX: KX-TG371 1BX/KX-TG37 12BX/KX-TG3721 BX/KX-TG3722BX/ KX-TG381 1BX/KX-TG38 21BX/KX-TG381 1JX/KX-TG 3821JX/KX-TG3 822JX PNL V226.
Important In formation 6 For your s afety T o prevent severe injury a nd loss of life/ property, read this sec tion car efully bef ore using th e product to ensu re prope r and safe operati on of y our produ ct. W ARN ING Power conn ection L Use only t he powe r sour ce mark ed on the prod uct.
Important Informa tion 7 L Use caution when i nstalling or modifyi ng tel ephon e li nes. L The AC a daptor is used as the m ain disconnect d evice. Ensu re that the AC outlet is i nstalled n ear the p roduct and is easily accessible. L This product is una ble to make calls when: – t he handset batteri es need r echarg ing or have faile d.
Important In formation 8 L The produ ct should not be ex posed to di rect sunlight. L Do no t plac e heav y obje cts on top of the prod uct. L When you leave t he pro duct un used for a long pe riod of time, un plug the product fr om the pow er outle t.
Getting S tarted 9 Setting up Connections Note: L Use only t he supp lied Panasonic AC adaptor. *1 PNL V226BX: KX-TG371 1BX/ KX-TG3712BX/KX -TG3721BX/ KX-TG3722BX/KX -TG381 1BX/ KX-TG3821BX/KX -TG381 .
Getting S tarted 10 ■ Base u nit (KX- TG3811/KX-TG3 821 series: page 4) ■ Charger Battery inst allati on L USE ONL Y Ni-MH b atteries AAA ( R03) size. L Do NOT use Alkaline/Manganese/Ni-Cd batterie s. L Confirm correct pola rities ( S , T ). Battery charging Char ge for about 7 hours.
Getting S tarted 11 ■ KX-TG38 1 1/KX- TG3821 s eries : page 4 Model shown is K X-TG3 81 1. Note when set ting up Note for connecti ons L The AC adap tor mus t remain co nnected at all times . (It is n ormal for the adap tor to f eel war m duri ng use.
Getting S tarted 12 Controls Handset (KX-TG 371 1/KX-TG372 1 seri es: page 3) ■ KX-TGA371BX/KX-TGA371SX Important: L Arabic/P ersian c haracte rs are not pri nted on K X-TGA 371SX ha ndse t dial keypa ds.
Getting S tarted 13 Handset (KX-TG 381 1/KX-TG382 1 seri es: page 4) ■ KX-TGA381BX/KX-TGA381JX/ KX-TG A381S X Important: L Arabic/P ersian c haracte rs are not pri nted on K X-TGA 381SX ha ndse t dial keypa ds.
Getting S tarted 14 ■ KX-TG37 21 ser ies: page 3 A Charge con tacts B Speaker C Messag e cou nter D { ERASE } E { ■ } (ST OP) F {+} / {-} (Volume up /down ) { 7 } / { 8 } (Repeat/S kip) G { 6 } (P.
Getting S tarted 15 ■ KX-TG38 21 ser ies: page 4 A Charge con tacts B Speaker C Display D { ERASE } { CLEAR } E { ■ } (STOP) { EXIT } F { ANSWER O N/OFF } ANSWER ON/OFF indicator G { 6 } (PLA Y) M.
Getting S tarted 16 *1 KX-TG3712, KX-TG372 2, KX-TG381 1/ KX-TG3 821 se ries (page 4) *2 KX-TG37 21/KX- TG382 1 serie s: pa ge 3, 4 *3 V oice mail su bscribers only *4 KX-TG37 22/KX-TG3822 *5 KX-TG 37.
Getting S tarted 17 ■ Symbol meaning: Important: L When you install th e batt eries for th e first time, the h andset may pr ompt you to set display lan guage and date and tim e. Display la nguage Y ou ca n select “ English ” , “” , or “” as the di splay lan guage.
Making/An swering Calls 18 Making call s Using the ha ndset Y 1 Lift the ha ndset and dial the phone number. L T o co rre ct a di git, pr ess { CLEAR } . 2 Press {C} or { CALL } . 3 When you fi nish t alkin g, pre ss { OFF } or plac e the ha ndse t on th e base un it or char ger .
Making/Ans wering Calls 19 and/or P IN in the phone book, a pause is a lso needed ( page 25) . Exampl e: If you need to dia l the li ne access number “ 9” whe n making outside ca lls with a PBX: 1 9 s { P AUSE } 2 Dial t he phone numbe r . s {C} *1 KX- TG381 1/KX- TG3821 serie s: page 4 1 9 s { P AUSE } 2 Dial the pho ne number.
Making/An swering Calls 20 Useful f eatures durin g a call Hold This fe ature al lows y ou to put a n outsi de call on hold. 1 Press { ME NU } during an outside ca ll. 2 { r } : “ Hold ” s { OK } 3 T o rele ase hold , press {C} . L Another handset user can take th e call by pressing {C} .
Making/Ans wering Calls 21 2 T o switch between calls, press { CALL WA I T } . Note: L Please con tact your s ervice pr ovider/ tel ephon e comp any for deta ils and availability of this service in your area.
Making/An swering Calls 22 T urning dial lock o n *1 KX- TG381 1/KX- TG3821 serie s: page 4 1 Proceed with the opera tion for your u nit. Handset: { MENU } y 251 Base unit : { DIAL LOCK } 2 Enter a 4-digit pass word. L This password is required when turning dial lock o ff.
Making/Ans wering Calls 23 L Wait until speakerphone is turned on aut omati cally and the c all i s made. 3 When the oth er party answers th e call, keep the han dset on th e base unit an d talk using the speakerp hone. 4 When you finish talking , press { OFF } .
Phonebook 24 Handset phonebook The phoneb ook allows you to make calls without h aving to dial ma nually . Y o u can a dd 100 name s and p hone num bers. Adding entrie s 1 { C } s { ADD } 2 Enter th e party’s name (16 c haracters max.). s { OK } 3 Enter the part y’s phone numbe r (24 digits max.
Phonebook 25 2 { r } : Select t he des ired en try . L Y ou ca n scroll t hroug h the pho nebook entry by pressing a nd hold ing {V} or {^} . 3 {C} Searching by first character 1 { C } 2 Press the dial key ( z to 9 , or y ) which cont ains the chara cter you ar e se archin g for (page 24 , 47).
Phonebook 26 Copying phonebook entries Y ou ca n copy p honebook entries betw een 2 handsets. *1 *1 Panas onic compatible han dset Copy ing a n ent ry 1 Find th e desired e ntry (pag e 24). s { MENU } 2 { r } : “ Copy ” s { OK } 3 { r } : Sel ect th e hand set yo u want to sen d the phone book e ntry to.
Programming 27 Programmable settin gs Y ou ca n custom ize the unit by p rogramm ing the follow ing fea tures us ing the handset. T o access the featu res, the re are 2 method s. ■ Scro lling thr ough the displ ay me nus 1 { MENU } 2 Press {V} or {^} to select the desired m ain menu.
Programming 28 Main me nu: e “ Time Settings ” Main me nu: 4 “ Intercom ” *5 Main me nu: d “ Ringer Setup ” Settings Number of Rings *2 2–7 : 2-7 Rings < 4 Rings > 0 : Toll Saver #.
Programming 29 Main me nu: c “ Initial Setup ” Sub-men u 1 Sub- menu 2 S etting Co de + Ringer Setup Ringer Volume – Handset *6 0–6 : Off–6 <6> #160 19 Ringer Volume – Base Unit *2 ,.
Programming 30 *1 KX-TG37 21/KX- TG382 1 serie s: pa ge 3, 4 *2 If you p rogram the se setting s using one of the han dsets, you do not n eed to progr am the same item using another han dset. (KX-TG 3712/K X-TG3 722/KX -TG3822 ) *3 This menu is not disp layed when scrolling th rough the display men us.
Programming 31 *14The flash time depend s on your telephone exchange or host PBX. Cont act your PBX supplier if nec essary . *15T o pr event othe r users from jo ining you r conve rsations w ith outside callers, t urn th is featur e on. TG37xx38xxBX(e).
Programming 32 S pecial programming Alarm An alarm soun ds at the set time for 3 minutes once or d aily . Alar m can be se t for e ach handset. Important: L Set the d ate and ti me befo rehan d (page 17). 1 { MENU } y 72 z 2 { r } : Select the desi red ala rm option.
Programming 33 Changing the handset na me Each han dset can b e given a custom ized name (“B ob”, “Kitchen” , etc.). This i s usefu l when you m ake interco m calls betwee n handsets. Y ou can a lso select w hether or not the hands et nam e is displ ayed i n standby mode.
Caller ID Servic e 34 Using Caller ID service Important: L This unit is Caller I D compatible. T o use Caller ID fea tures, you must subscribe to a Caller ID service.
Caller ID Service 35 – T o ex it, pr ess { EXIT } . Note: L If the entr y has alr eady been viewed o r answere d, “ Q ” is displayed, even if it was viewed or answer ed using another unit.
Caller ID Servic e 36 *1 KX- TG381 1/KX- TG3821 serie s: page 4 1 { 3 } CID 2 { ERASE } s { r } : “ Yes ” 3 { 4 } S toring caller informati on to the phonebook 1 { 3 } CID 2 { r } : Select the desired entry . 3 { SA VE } 4 { r } : “ Phonebook ” s { OK } 5 Continue fr om step 3, “Edit ing entries” , page 25.
Answering System 37 Answering system The answe ring system can answer an d record calls for you when you ar e unav ailable to answer the phone. Y ou can also set the unit to play a g reet ing message bu t not to recor d caller messa ges by selecting “ Greeting Only ” as the record ing time set ting (page 41).
Answer ing System 38 L If you adjust the speake r volume while listening t o messa ges or having a convers ation, th e speaker volume for call screenin g is turn ed on again. Greeting message When th e unit answ ers a call , a gree ting mess age is played to cal lers.
Answering System 39 Calling bac k (Caller ID subs crib er s onl y) If caller info rmation was received for th e call, you can call the caller back while listening to a message. Press { SP-PHO NE } during pl ayback. L T o edit t he num ber befor e call ing bac k, press { EDIT } .
Answer ing System 40 Erasing all messages 1 { MENU } y 325 2 { r } : “ Yes ” s { OK } s { OFF } Remote operati on Using a t ouch-tone phone , you can ca ll you r phone nu mber f rom outsid e and acce ss the unit to listen to m essage s or chang e answerin g system setting s.
Answering System 41 1 Dial your phone numb er from a touch- tone phone . 2 Let the p hone r ing 15 t imes . L A long be ep is heard. 3 Enter y our rem ote acc ess cod e within 10 seconds after the lon g beep.
V oice Mail Serv ice 42 V oice mai l service V oice mail is an automatic a nswering service offered by your servic e provid er/tel ephone company . After you sub scribe to this service, your service provide r/telep hone compan y’s voice mail system answers calls for you whe n you are u navail able to answer the pho ne or when your line is busy .
Inte rc om/ Loca tor 43 Inte rcom Intercom c alls can be m ade: – between hands ets (KX-T G3712 / KX-TG372 2/KX-T G3822 ) – between a han dset and th e base unit (KX-TG38 1 1/KX-TG3 821 series: page 4) Note: L If you receive an outside call while talking on th e inter com, you hear 2 tone s.
Inte rc om/ Loca tor 44 T ransferring calls, conference ca lls Outside calls c an be transfe rred o r a conference call w ith an outs ide party can b e made: – between 2 han dsets (KX- TG3712/ KX-TG.
Usef ul In fo rmat io n 45 W all mounting Note: L Make sure that th e wall and the fixing method ar e stron g eno ugh to sup port th e weight of the unit.
Useful Inform ation 46 3 Mount the unit on a wal l then slide dow n to secure in place. T o stand on a desk T urn the bra cket 18 0 degrees clockwis e from the “WALL” position to the “D ESK” dire ction until a cl ick is heard. Charger Drive the screws (not supplied) into the wall.
Usef ul In fo rmat io n 47 Character e ntry The di al keys are u sed to enter characters and nu mbers. Each dial key has m ultiple ch aracters assigned to it. The charact ers that can be entere d depend on the charact er entry mode (page 47). – Press { 3 } or { 4 } to move the curs or left or right.
Useful Inform ation 48 Arab ic ch aract er t able ( ) L When you select Ar abic as th e displa y langua ge, Arab ic chara cter table is avail able. Pers ian ch aracte r t able ( ) L When you select Pe rsian as the disp lay langu age, Per sian cha racter tabl e is ava ilable.
Usef ul In fo rmat io n 49 Error messages *1 KX-TG37 21/KX- TG382 1 serie s: pa ge 3, 4 *2 KX-TG37 12/KX-TG3722/KX- TG3822 Displa y messa ge Caus e/sol ution Base no power or No link. Reconnect AC adaptor. or No link. L The hand set has lost com munica tion with the ba se unit.
Useful Inform ation 50 T roubleshooting If you still have difficulties after following the instructio ns in this section, disconnec t the base unit’s AC adaptor, then reconn ect the ba se unit’s AC adap tor . Remo ve the batt eries from the handset , and then insert th e batterie s into th e handset a gain.
Usef ul In fo rmat io n 51 Battery recharge Making /answering calls, intercom *1 KX-TG3721/KX-TG381 1/KX-TG 3821 series: p age 3, 4 *2 KX- TG3712, K X-TG3 722, KX -TG381 1/ KX-TG382 1 series (page 4) *3 KX-TG37 21/KX- TG382 1 serie s: pa ge 3, 4 Problem Cause/s oluti on The handse t beeps and/or d flash es.
Useful Inform ation 52 Call er I D Answering system (KX-TG3721/KX-TG 3821 series: p age 3, 4) Problem Cause/s oluti on Caller information is no t displayed. L Y ou must subscr ibe to a Caller ID serv ice. Contact y our service provide r/telep hone compan y for d etails.
Usef ul In fo rmat io n 53 Dial lock Important: L Anyone can turn o ff the d ial lock using t he follo wing me thod. Be sure to k eep t hese operat ing inst ruct ions in a safe place in ord er to p revent unau thorize d pe rsons f rom using you r phon e with out perm issio n.
Useful Inform ation 54 Registering a han dset to the b ase unit 1 Handset: { MENU } y 13 z 2 Base unit : ■ KX-TG3711 series : page 3 Press and hold { LOCA TOR } for abo ut 5 se conds.
Index 55 Index A Alarm: 32 Answering calls: 19 Answering system Call scree ning: 37 Erasing m essages: 38 , 39 , 40 Greeting m essage: 38 Greeting o nly: 41 Listening to messages: 38 , 39 , 40 Number .
PNQX31 87ZA TC061 1MG0 For you r future referenc e We recommend keeping a reco rd of the follo wing infor mation to assist with any r epair und er warranty . © Panason ic System Ne tworks Co., L td. 201 1 Ser ial No. Date of pur chase (found on the b ottom of th e base unit) Name and addre ss of dea ler Attach your pur chase receipt here.
An important point after buying a device Panasonic KX-TG3811SX (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Panasonic KX-TG3811SX yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Panasonic KX-TG3811SX - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Panasonic KX-TG3811SX you will learn all the available features of the product, as well as information on its operation. The information that you get Panasonic KX-TG3811SX will certainly help you make a decision on the purchase.
If you already are a holder of Panasonic KX-TG3811SX, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Panasonic KX-TG3811SX.
However, one of the most important roles played by the user manual is to help in solving problems with Panasonic KX-TG3811SX. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Panasonic KX-TG3811SX along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
