Instruction/ maintenance manual of the product KX-TCD960E-B Panasonic
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PLEASE READ BEFORE US E AND S A VE. Charge the battery for about 3 hours before initial use. Digital Cordles s Answering System Model No . KX-TCD970E-B KX-TCD960E-B Operating Instructions KX-TCD970E-B KX-TCD960E-B This equipment is not designed for making emergency telephony calls when the power fails .
2 Important Information APPROVED for connection to telecommunication systems spec- ified in the instructions for use subject to the conditions set out in them. KX-TCD970E-B: 608759 KX-TCD960E-B: 608760 Do not connect the AC adaptor to any AC outlet other than the standard AC 230–240 V , 50 Hz.
3 Method of connection This is connected to the exchange line or P ABX/PMBX (Private Automatic/ Manual Branch Exchange) extension by the new standard British T elecom plug and socket. Arrangements for provision of this type of termination can be made through the nearest British T elecom Sales Office.
Before Initial Use 4 Thank you for purchasing your new Panasonic digital cordless telephone. Included with this unit AC Adaptor (p. 14) Order No. KX-TCA1 1E T elephone Line Cord (p. 14) Order No. PQJA87S Battery (p. 14) Order No. HHR-P101E (KX-TCA10CE) Handset Cover (p.
For Best Performance 5 Battery Charge A rechargeable Nickel-Metal Hydride (Ni-MH) battery powers the handset. Install the battery (p. 14) and charge it for about 3 hours before initial use (p. 16). Operating Distance/Noise Elimination Calls are transmitted between the base unit and the handset using wireless radio waves.
Contents 6 Chapter 1 Preparation Chapter 2 Cordless T elephone (Basic Operations) Location of Controls .......................8 Displays ..........................................1 1 Settings ..........................................14 Installing the Battery in the Handset .
7 Chapter 6 Useful Information Chapter 4 Answering System Automati c Answering Operatio n .. 59 Setting the Unit t o Answer Call s ...59 Listening to Message s ..................60 Recording a Memo Messag e ........61 Erasing Message s ...............
Location of Controls 8 KX-TCD970 123 4 7 5 8 0 6 9 SELECT ABC DEF GHI JKL MNO PQRS TUV WXYZ ERASE GREETING ANSWER ON (p. 29) Digital Speakerphone Button and Indicator (p. 30) Mute Button and Indicator Locator/Intercom Button (p. 37, 76, 86, 96) MIC (Microphone) (p.
9 Chapter 1 Preparation KX-TCD960 SELECT ERASE GREETING ANSWER ON (p. 20, 61) (p. 60) Stop Button New Message Button Volume Button , (p. 20) (p. 61) Repeat/Rew Button (p. 61) Skip/FF Button (p. 61) Memo Button MIC (Microphone) (p. 20, 61) Display (p. 11) Charge Contacts (p.
10 Location of Controls Handset R GHI ABC DEF JKL MNO PQRS TUV WXYZ 1 2 3 4 5 6 7 8 0 9 Intercom Button (p. 18, 37) Redial/Pause Button (p. 27, 28, 40) Charge Contacts (p. 17) Program Button (p. 18, 35) Display (p. 12) Talk Button (p. 26) Recall Button (p.
11 Chapter 1 Preparation Displays The clock needs adjusting (p. 23). Y our greeting message was not recorded correctly . Record it again (p. 20). The unit is in the programming mode for the answering system. The speaker volume level is set to "5".
12 Displays Handset display This display shows all of the possible configurations. The handset is in the stand-by mode. The base unit number is displayed (p. 17). Y ou can select displaying either the base unit number , handset number or no display by programming (p.
13 Chapter 1 Preparation The handset is operating the answering system remotely (p. 70). Symbols P F (Flashing) (Flashing) (Flashing) Characters The handset is in range of the base unit. Receiving/dialling/programming functions can be performed. The handset is out of range.
14 Settings Installing the Battery in the Handset Install the battery and the battery cord as shown. Then install the handset cover . • If the rechargeable battery is not inserted correctly , the handset will not work. Connections 1 Plug in the AC adaptor cord and the telephone line cord to the bottom of the unit.
15 Chapter 1 Preparation 2 Connect the cords as shown. To Mains Outlet (AC 230–240V, 50 Hz) AC Adaptor Raise the antenna. Telephone Line Cord To B.T. Socket TNV* • USE ONL Y WITH Panasonic AC ADAPTOR KX-TCA1 1E. • Be sure not to confuse the telephone line jack with the AC adaptor jack on the base unit.
16 Settings Battery Charge At the time of shipment, the battery is not charged. T o charge, place the handset on the base unit. Please charge the battery for at least 3 hours before initial use. • Once the handset is placed on the base unit, the charge indicator ( ) lights.
17 Chapter 1 Preparation • Battery life may vary depending on usage conditions and ambient temperature. • Clean the handset and the base unit charge contacts with a soft dry cloth once a month. Clean more often if the unit is subject to grease, dust or high humidity .
Settings 18 Selecting the Dialling Mode Y ou can program the dialling mode by using the handset near the base unit. If you have touch tone service, set to T ONE. If rotary or pulse service is used, set to PULSE. The factory preset is 1 (T ONE). 1 Press (Program), then (Intercom).
19 Chapter 1 Preparation Y ou can determine which type of local BT exchange you are connected to using the following procedure. 1. Ensure that the dialling mode is set to T ONE. 2. Press (T alk), then identify the dial tone. 3. Dial a number you are familiar with.
Preparing the Answering System Greeting Message Y ou can record a personal greeting message. If not, one of two pre-recorded greetings will be played when a call is received (p. 21). All messages (greeting, incoming, memo, etc.) are stored in digital memory (p.
21 Chapter 1 Preparation T o erase the recorded greeting message Press briefly press while the message is being played. • The unit will answer a call with a pre-recorded greeting. Pre-recorded greeting message If you do not record a greeting message (p.
Preparing the Answering System 22 Programming Summary for the Answering System Y ou can program the following functions by using the handset near the base unit. See the noted pages for details. Be sure that the power is ON (p. 17) and you are in the stand-by mode.
23 Chapter 1 Preparation T ime and Day Adjustment V oice Time/Day Stamp : During playback, a synthesized voice will announce the time and day when each message was recorded. 1 Press (Program), then (Intercom). 2 Press . • " " is displayed on the handset.
Preparing the Answering System 24 Selecting the Caller ’ s Recording Time Y ou may select the caller ’s recording time as either "1 minute", "unlimited" or "greeting only". The factory preset is "unlimited".
25 Chapter 1 Preparation 1. Press (Program), then (Intercom). 2. Press . 3. Press . • The current setting, "1" or "2", is displayed on the base unit. 4. T o set to LOW , press . OR T o set to HIGH, press . • The setting is displayed.
26 1 Press (T alk). • " " is displayed. 2 Dial a phone number . • If you misdial, press (Cancel) then dial again. • The dialled number is displayed. • The display starts showing the length of the call about 7 seconds after dialling the last digit (p.
27 Chapter 2 Cordless T elephone (Basic Operations) 1 Enter a phone number . • If you misdial while dialling a number; T o erase one digit, press (Cancel) briefly . T o erase all of the digits, press (Cancel) firmly . Then you can dial the correct number .
28 Making Calls T o redial after confirming the numbers in redial memory The unit automatically stores the last 10 numbers dialled into redial memory . 1 Press (Redial/Pause) to select the desired phone number . Y ou can scroll through the numbers by pressing (Redial/Pause).
29 Chapter 2 Cordless T elephone (Basic Operations) With the Base Unit (KX-TCD970E-B only) (Digital Speakerphone) 1 Press (Digital speakerphone). • The indicator lights. 2 Dial a phone number . • If you misdial, press (Cancel) then dial again. 3 When the other party answers, talk into the MIC (microphone).
Making Calls 30 Muting your conversation (KX-TCD970E-B only) Press (Mute) while talking. • The mute indicator ( ) lights. • The other party cannot hear your voice but you can hear theirs. • T o resume the conversation, press (Mute) again. Hands-Free Digital Speakerphone The digital speakerphone enhances your telephone conversation.
Answering Calls 31 Chapter 2 Cordless T elephone (Basic Operations) With the Handset Make sure that the power is ON (p. 17), or the handset will not ring. 1 If the handset is off the base unit, press (T alk). • The display starts showing the length of the call.
Setting the Receiver V olume 6 3 Ex. 3 is selected. Y ou can program the handset receiver volume (3 levels) according to your needs. The lowest setting is 1 and the highest setting is 3. The factory preset is 2. 1 Press (Program). • " " is displayed.
33 Chapter 2 Cordless T elephone (Basic Operations) Setting the Ringer V olume 2 2 4 Ex. 4 is selected. On the handset Y ou can program the handset ringer volume (6 levels) according to your needs. The lowest setting is 1 and the highest setting is 6.
34 Automatic Dialling Storing Phone Numbers in Memory Y ou can store up to 10 phone numbers in the handset. The dialling buttons ( to ) function as memory stations.
35 Chapter 2 Cordless T elephone (Basic Operations) 1 Press (Program). • " " is displayed. 2 Press (Auto). 3 Press a memory station number ( to ). • The current stored number is displayed. 4 Enter a phone number up to 24 digits. • The entered number is displayed.
Automatic Dialling 36 Dialling a Stored Number 1 Press (T alk). 2 Press (Auto). 3 Press the memory station number ( to ). • The stored number is dialled. 9 0 i234567 T o dial after confirming the phone number 1 Press (Auto). 2 Press the memory station number ( to ).
37 Chapter 2 Cordless T elephone (Basic Operations) Locator/Intercom Button MIC Talk Button Intercom 1 Handset: Press (Intercom), then . • " " is displayed and the base unit rings. • T o stop paging, press (T alk) again. 2 Base unit: Press (Locator/Intercom) to answer .
Intercom 38 During the intercom: • If two tones sound, an incoming call has been received. T o answer , press (T alk) twice or (Locator/Intercom) and (Digital speakerphone) (KX-TCD970E-B only). The intercom is ended. T ransferring a Call Using the Intercom (KX-TCD970E-B only) The intercom can be used during a call.
Special Features 39 Chapter 2 Cordless T elephone (Basic Operations) Setting the Key Lock Y ou can lock the handset dialling buttons. Incoming calls can be answered, but outgoing calls can not be dialled until the key lock is cancelled. When the unit is in the stand-by mode, press (Program) for about 2 seconds.
40 Special Features Recall Button Tone Button Program Button Redial/Pause Button Tone Button Redial/Pause Button Recall Button How to Use the Pause Button (For Analogue PBX Line/Long Distance Service Users) We recommend you press (Redial/Pause) if a pause is required for dialling with a PBX or to access a long distance service.
41 Chapter 2 Cordless T elephone (Basic Operations) Setting the pause timing Y ou can select the pause timing, 3 seconds or 5 seconds, according to your PBX requirements. The factory preset is 1 (3 seconds). 3 ---- 3 3 3 I 1 Press (Program), then (Intercom).
42 Setting the Time Break Recall/EARTH mode If your unit is installed behind a PBX with an earth function, you must select the earth mode. The factory preset is 1 (T ime Break Recall). 1 Press (Program), then (Intercom). 2 Press . 3 Enter the base unit password (p.
43 Chapter 2 Cordless T elephone (Basic Operations) T emporary T one Dialling (For Rotary or Pulse Service Users) Before dialling access numbers which require tone dialling, you must press the following buttons. On the handset 1. Press (Program). 2. Press (T one).
44 Summary of Programming Features This unit has base unit programming and handset programming modes. The base unit program mode has the following functions. Be sure that the power is ON (p. 17), you are in the stand-by mode, and the handset near the base unit.
• T o clear Redial Memory , see page 28. • T o set the Receiver V olume , see page 32. • T o set the Handset Ringer V olume , see page 33. • T o change the Handset Password , see page 46. • T o select the T alk Mode Display , see page 48. • T o set the Call Prohibition , see page 49.
46 Setting the Password On the handset Y ou can program the password according to your needs. The factory preset is 0000. Changing the password may prevent the unauthorised use of your unit by another person. Y ou need to enter this password when using the following features.
47 Chapter 3 Cordless T elephone (Advanced Operations) On the base unit Y ou can program the password according to your needs. The factory preset is 0000. Changing the password may prevent the unauthorised use of your unit by another person. Y ou need to enter this password when using the following features.
Selecting the T alk Mode Display 48 Y ou can select displaying either the length of the call or the dialled telephone number while in the talk mode. The factory preset is 1 (length of the call). 1 Press (Program). 2 Press , then . • The current setting is displayed.
49 Chapter 3 Cordless T elephone (Advanced Operations) Call Prohibition Y ou can prohibit anyone from making a call with your handset except for emergency calls (999, 1 12). Only incoming calls are accepted. The factory preset is 0 (OFF). Setting the Call Prohibition Mode 1 Press (Program).
Call Restriction 50 6 i - Y ou can restrict desired handset(s)/base unit from dialling selected telephone numbers. For selected handset(s)/base unit, you can assign up to 6 call restriction numbers (up to 8 digits). After storing, all telephone numbers beginning with the restricted digits cannot be dialled out.
51 Chapter 3 Cordless T elephone (Advanced Operations) 6 Enter a call restriction number up to 8 digits. • If you misdial, press (Cancel) and enter the number again. 7 Press (Program). • The call restriction number is stored. • A confirmation tone sounds.
Direct Call 52 Y ou can store a number in the direct call memory . This feature allows you to make a call easily by pressing (T alk). Y ou can store a direct call number in each handset, if more than one handset is registered (p.
53 Chapter 3 Cordless T elephone (Advanced Operations) Dialling a Stored Number Make sure that " " is displayed, then press (T alk). • The number stored in the direct call memory is dialled automatically . Cancelling the direct call mode 1 Press (Program).
Setting the Ringer Pattern 54 On the handset Y ou can program the handset ringer pattern (6 patterns) according to your needs. The factory preset is pattern 1. 1 Press (Program). 2 Press , then . • The current handset ringer pattern is displayed and rings.
Setting the Key T ones 55 Chapter 3 Cordless T elephone (Advanced Operations) On the handset Y ou can select whether the handset keys sound tones or not (key tone, confirmation tone, error tone). The factory preset is 1 (ON). 1 Press (Program). 2 Press , then .
Setting the Range W arning Alarm 56 Setting the Battery Low Alarm Y ou can select whether the handset sounds a range warning alarm or not. The factory preset is 0 (OFF). 1 Press (Program). 2 Press , then . 3 T o select ON, press . OR T o select OFF , press .
Clearing the Settings in Memory 57 Chapter 3 Cordless T elephone (Advanced Operations) On the handset This function enables the handset to clear the following settings at one time.
58 On the base unit This function enables the base unit to clear the following settings at one time. All settings will return to the default settings (shown in brackets). 1 Press (Program), then (Intercom). 2 Press . 3 Enter the base unit password (p.
Automatic Answering Operation 59 Chapter 4 Answering System When the unit answers a call, a greeting message is played and the caller ’ s message is recorded. • The total recording time (including the greeting message) is about 15 minutes . If messages are recorded in noisy rooms, the memory time may be shortened up to 3 minutes.
Listening to Messages 60 Y ou can see the total number of recorded messages on the base unit display . If the ANSWER ON indicator light flashes, new messages have been recorded. Listening to only the new messages Press (New message) briefly . • The unit announces the number of new messages and plays them back.
T o repeat/rewind the message T o skip/cue the message T o stop the operation T o repeat from the beginning of the message Press (Repeat/Rew) briefly . • If you press within 5 seconds of playback, the previous message will be played. T o rewind part of the message Press and hold (Repeat/Rew) until you reach the desired place.
Button ERASE Erasing Messages 62 The unit will announce the remaining recording time after playback, if it is less than 5 minutes. New messages cannot be recorded when: – " Memory is full. " is heard. – The number of messages displayed on the base unit flashes rapidly .
63 Chapter 4 Answering System Remote Operation from a T ouch T one Phone Y ou can operate the answering system from any touch tone phone. T o operate the unit remotely , you must store your remote code first by using the handset near the base unit (p.
64 Remote Operation from a T ouch T one Phone Setting the Remote Code The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 3 digit number (000–999). The remote code is not preset. Be sure that the power is ON (p.
65 Chapter 4 Answering System Cancelling the remote operation Y ou can prohibit anyone from accessing to your unit and listening to your recorded messages remotely . Erase the remote code by the following programming. After this programming, you cannot use the remote operation functions (p.
All message playback. Press 1 to play back all messages. Press 2 for other functions. Press 1 to play back new messages. Press 2 for other functions. New message playback. Press 1 to record your message. Press 2 for other functions. Please leave your message.
67 Chapter 4 Answering System • 3 seconds after playback, the voice menu will start from the beginning. • If you hear " Memory is full. " after playback, erase some or all of the messages (p. 68). All Message Playback All of the recorded messages are played back.
68 Remote Operation from a T ouch T one Phone Direct Remote Operation Once you have entered the remote code, you can also control your unit by direct commands instead of using the voice menu.
• " Answer off " is heard. • The unit hangs up and will not answer calls until turned on again. • The call is terminated and messages will be saved.
70 Remote Operation with the Handset Y ou can operate your answering system with the handset. The announcement and recorded messages can only be heard from the handset. Summary of the remote operation Press (Intercom), then . • The number of new messages is heard.
71 Chapter 4 Answering System Direct commands NEW MESSAGE PLA YBACK ALL MESSAGE PLA YBACK REPEA T (During playback) SKIP (During playback) STOP (During playback) ERASING A SPECIFIC MESSAGE (During playback) ERASING ALL MESSAGES ANSWERING SYSTEM OFF ANSWERING SYSTEM ON • Only new messages are played back.
72 Remote Operation with the Handset Recording your telephone conversation with the handset Y ou can record your telephone conversation. 1. During a conversation with the handset, press (Program), then . • " " is displayed on the handset. 2.
T o end the remote operation, press (T alk). Press (Intercom), then . INT Enter the desired direct commands as below . • T o playback new messages, press . • T o playback all messages, press . • T o repeat a message, press . • T o skip a message , press .
Press to use the voice feature. OR Press to proceed with other functions. 2 1 After 3 seconds, the voice menu will start. Enter your remote code . Call your unit. 74 T o end the remote operation, press (T alk). • T o erase a specific message, press during the message playback.
75 Chapter 5 Multi-Unit User Operations For Optional Multi-Handset Users Operating More than One Handset Y ou can register and operate up to 6 handsets in the base unit. Operating more than one handset allows you to have an internal call while simultaneously conducting an external phone call with another handset.
76 For Optional Multi-Handset Users Registering a Handset in the Base Unit Each optional handset that you purchase must be registered in the base unit before use. • Charge the optional handset battery for about 3 hours before initial use. • Be sure that the power is ON (p.
77 Chapter 5 Multi-Unit User Operations 4 Press the desired base unit number using buttons to . • " " flashes. • While the handset is searching for the base unit, "–" flashes across the display . • The number is assigned as the base unit number for the handset.
78 For Optional Multi-Handset Users Cancelling a Handset Each handset can cancel itself or another handset. 1 Press (Program), then (Intercom). 2 Press . 3 Enter the base unit password (p. 47). • The current registered handset number(s) is/are displayed.
79 Chapter 5 Multi-Unit User Operations 1 Press (Program). 2 Press , then . 3 Enter the handset password (p. 46). • The current registered base unit number(s) is/are displayed. 4 Press the base unit number you want to cancel using the dialling buttons.
80 [3] Selecting the Stand-by Mode Display Y ou can select displaying either the base unit number , handset number or no display while in the stand-by mode. The factory preset is 1 (base unit number). 1 Press (Program). 2 Press , then . • The current setting is displayed.
81 Chapter 5 Multi-Unit User Operations Bell Selection There are four types of bell selection. The factory preset is 1 (all handsets). All handsets (p. 85) When a call is received, all of the handsets will ring at the same time. Cyclic (p. 82) Y ou can make the handsets ring in their handset number order .
82 For Optional Multi-Handset Users 1 Press (Program), then (Intercom). 2 Press . 3 Enter the base unit password (p. 47). • The current setting is displayed. : All handsets : Cyclic : Selecting the handset(s) : Selecting the first handset 4 Press . • The "Cyclic–current ring count" is displayed.
83 Chapter 5 Multi-Unit User Operations Selecting the Handsets Y ou can select which handset(s) you want to ring. 1 Press (Program), then (Intercom). 2 Press . 3 Enter the base unit password (p. 47). • The current setting is displayed. 4 Press . • The current registered handset number(s) is/are displayed.
84 Selecting the First Handset One handset will ring first, then all of the handsets will ring if the first handset does not answer the call. Y ou can select which handset will ring first and the ring count (1 to 6) until all of the handsets ring. 1 Press (Program), then (Intercom).
85 Chapter 5 Multi-Unit User Operations 1 Press (Program), then (Intercom). 2 Press . 3 Enter the base unit password (p. 47). • The current setting is displayed. 4 Press . 5 When finished, press (Program). • A confirmation tone sounds. 1 1 INT i ---- i 2 i i Ex.
86 For Optional Multi-Handset Users Intercom between the Handset(s) and the Base Unit A 2-way intercom is available between one of the handsets and base unit when another handset is not having an outside call. The base unit user can page the handset users individually or at one time.
87 Chapter 5 Multi-Unit User Operations 1. Base unit: Press to display the handset number which you want to page, then press (Locator/Intercom). • The handset rings for 1 minute. • T o stop paging, press (Locator/Intercom). 2. Handset : Press (T alk) to answer .
88 1 Handset 1: Press (Intercom) and then press the desired handset number using the dialling buttons. • " " is displayed and the paged handset rings. 2 Handset 2: When the unit rings, press (T alk) to answer the page. • The intercom duration is displayed.
89 Chapter 5 Multi-Unit User Operations T ransferring a Call from One Handset to Another The intercom can be used during a call. This feature enables you to transfer a call between the handsets. (Ex. Handset 1 is transferring a call to Handset 2.) T ransferring a call using the intercom 1 Handset 1: During a call, press (Intercom).
90 T ransferring a call without an intercom This feature enables you to transfer the call to another handset without waiting for the handset to answer the page. (Ex. Handset 1 is transferring a call to Handset 2.) 1 Handset 1: During a call, press (Intercom), then press the desired handset number using the dialling buttons.
91 Chapter 5 Multi-Unit User Operations Setting the Call W aiting T one If an incoming call has been received during an intercom between handsets, a call waiting tone sounds. Y ou can select whether this tone will sound or not. The factory preset is 1 (ON).
92 For Optional Multi-KX-TCD970E-B/KX-TCD960E-B Users Operating More than One Base Unit Y ou can register and operate your handset (KX-A332CE-B) at up to 4 KX-TCD970E-B/KX-TCD960E-B base units. Each base unit provides a radio cell where you can make and receive calls.
93 Chapter 5 Multi-Unit User Operations Connecting several base units to a PBX The example below shows a telephone system with 2 lines shared by 6 handsets which are registered in all 3 base units (p. 96). Y ou can make outgoing calls via phone line L1 or L2 within the radio area of all 3 base units.
94 For Optional Multi-KX-TCD970E-B/KX-TCD960E-B Users Organizing multiple handsets at more than one base unit Optional Handsets (Can be used at both base units.) * The included handsets (handsets 1) are only registered to their corresponding base unit (base unit 1 and base unit 2).
95 Chapter 5 Multi-Unit User Operations (The optional handsets are already registered.) * Both included handsets (1) are already registered in their corresponding base unit. In order to use both of the included handsets in base units 1 and 2, follow the steps below to register the handsets.
96 For Optional Multi-KX-TCD970E-B/KX-TCD960E-B Users Ex. Base units 2, 3 and 4 have not been registered. 7 i 2 3 4 Locator/Intercom Button In Use Indicator ( ) Registering at More than One Base Unit Y ou can register and operate your handset (KX-A332CE-B) at up to 4 KX-TCD970E-B/KX-TCD960E-B base units.
97 Chapter 5 Multi-Unit User Operations Ex. The handset is registered in base unit 2. 7 i - 7 i ---- - 2 - 4 Press the desired base unit number using buttons to . • " " flashes. • While the handset is searching for the base unit, "–" flashes across the display .
Accessing the Base Unit Automatic base unit access The handset automatically selects a registered base unit. • When the handset moves to another base unit radio area, it loses contact with the previous base unit and automatically accesses the new base unit radio area.
99 Chapter 5 Multi-Unit User Operations 1 Press (Program). 2 Press . • The current registered base unit number(s) is/are displayed. • The current accessed base unit number flashes. Specified base unit access (The registered base unit number): to Automatic base unit access: 3 Press the desired base unit access using buttons to .
100 Replacing the Battery If " " flashes after a few telephone calls even when the handset battery has been fully charged, it is time to change the battery with a new one. Remember to charge the new battery after battery replacement. 1 T urn the power OFF to prevent memory loss (p.
101 Chapter 6 Useful Information Caution: T o reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery specified. 2. Do not dispose of the battery in a fire. It may explode. Check with local waste management codes for special disposal instructions.
102 Before Requesting Help Problem An alarm tone sounds when you press (T alk). A busy tone sounds when you press (T alk). " " flashes during a conversation and the call is disconnected. Static, sound cuts in/out, fades. Interference from other electrical units.
103 Chapter 6 Useful Information Problem Y ou cannot dial. Y ou cannot store a phone number in memory . While programming, the unit starts to ring and stops the program. (Locator/Intercom) does not function. The paged handset does not answer . Remedy • The dialling mode setting is incorrect.
Problem Y ou cannot program items, such as the dialling mode. While using the intercom between handsets or the base unit, a call waiting tone sounds. (Redial/Pause) does not function properly . The unit misdials when connected to a PBX. Y ou cannot register the handset number .
105 Chapter 6 Useful Information Problem The answering system is on, but incoming messages are not recorded. The number of messages on the base unit display and the ANSWER ON indicator light flashes rapidly , and no new messages are recorded. Y ou cannot operate the answering system at the base unit.
106 Problem While recording a greeting message, the unit starts to ring and stops recording. During playback, the unit starts to ring and stops playback. Y ou cannot record your telephone conversation with the handset. Remedy • T o answer the call, press (Digital speakerphone) (KX-TCD970E-B only), or press (T alk).
107 Chapter 6 Useful Information Problem Y ou cannot program items, such as the time/day adjustment (p. 24). " " flashes or beeps tones sound every 15 seconds. Y ou charged the battery fully , but " " flashes. The charge indicator ( ) light never goes out while charging.
108 Safety Instructions T ake special care to follow the safety suggestions listed below . Safety 1) Power Source: The unit should be connected to a power supply only of the type described in the operating instructions or as marked on the unit. 2) Non use Periods: When the unit is not used, turn the power off.
109 Chapter 6 Useful Information Important Notice Concerning the Correct Use and Charging of a Ni-MH Battery Batteries, due to their construction, undergo some wear and tear . The life of a battery also depends on correct maintenance. Charging and discharging are the most important factors.
110 Dear purchaser , Y ou have acquired a KX-TCD970E-B/KX-TCD960E-B, which is a product made in regard with the European Standards for Cordless T elephones (DECT). DECT technology is characterised by high-security protection against interception as well as high-quality digital transmission.
111 Chapter 6 Useful Information GUARANTEE CONDITIONS OF GUARANTEE This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers.
Sales Department: Panasonic Business Systems U.K. Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP Manufacturer: Kyushu Matsushita Electric (U.
An important point after buying a device Panasonic KX-TCD960E-B (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Panasonic KX-TCD960E-B yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Panasonic KX-TCD960E-B - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Panasonic KX-TCD960E-B you will learn all the available features of the product, as well as information on its operation. The information that you get Panasonic KX-TCD960E-B will certainly help you make a decision on the purchase.
If you already are a holder of Panasonic KX-TCD960E-B, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Panasonic KX-TCD960E-B.
However, one of the most important roles played by the user manual is to help in solving problems with Panasonic KX-TCD960E-B. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Panasonic KX-TCD960E-B along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
