Instruction/ maintenance manual of the product kx-tcd725em Panasonic
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Digital Cordless Answering System Model No. KX-TCD725EM Operating Instructions Charge the batteries for about 15 hours before initial use. D IG ITA L PLEASE READ BEFORE USE AND SA VE.
2 Important Information Do not connect the AC adaptor to any AC outlet other than the standard AC 220–240 V , 50 Hz. • Outlet voltage DC 9 V , 500 mA • The apparatus is approved for use with the PQL V1E power supply . • CAUTION: Do not remove cover .
3 Method of connection This is connected to the exchange line or P ABX/PMBX (Private Automatic/Manual Branch Exchange) extension by the new standard British T elecom plug and socket. Arrangements for provision of this type of termination can be made through the nearest British T elecom Sales Office.
4 Handset Cover (p. 10) Part No. PQKK10109ZA5 one Accessories (included) AC Adaptor (p. 10) Part No. PQL V1E one T elephone Line Cord (p. 10) Part No. PQJA87S one Batteries (p. 10) Part No. BYD N4DH33B00001 two Belt Clip (p. 88) Part No. PQKE10120ZA2 one Operating Instructions Part No.
5 Base Unit Location Calls are transmitted between the base unit and the handset using wireless radio waves. For maximum distance and noise -free operation , the recommended base unit location is: Operating range: The range of operation depends on the construction of your home, weather and usage conditions.
6 Contents Chapter 1 Preparation Chapter 2 Cordless T elephone Location of Controls ..........................8 Display .................................................9 Getting Started .................................10 Installing the Batteries in the Handset .
7 Chapter 5 Answering System Summary of Answering System Operations .........................................65 Summary of Direct Command for Answering System Operations ........66 Answering System Operations ........67 Greeting Message ..............
8 Location of Controls Handset 7 1 0 3 2 4 6 8 9 5 R IN T INT 7 1 0 3 2 6 8 9 5 C 4 (Phonebook) Button Display (Function/OK) Button (Capital Change) Button (Recall) Button Charge Contact Charge Contac.
Chapter 1 Preparation 9 Display Icons The in-range icon indicates that the handset is in range of the base unit. It flashes when the handset is out of range. The page/intercom icon is displayed when paging or using the intercom. It flashes when another unit pages the handset.
10 Connections Plug in the AC adaptor cord and the telephone line cord to the bottom of the unit. Then connect the cords as shown. • USE ONL Y WITH Panasonic AC ADAPTOR PQL V1E. • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.
Chapter 1 Preparation While in use (T alk) While not in use (Standby) 11 Battery Charge At the time of shipment, the batteries are not charged. T o charge, place the handset on the base unit. Please charge the batteries for about 15 hours before initial use.
12 T urning the Power ON/OFF T o turn the power OFF Press and hold until a beep sounds. • The display will go blank. • The handset will not ring. • A beep sounds. T o turn the power ON Press and hold . • After all possible configurations briefly appear , the display will change to the standby mode.
13 Chapter 1 Preparation Basic Answering System Operations T o play the pre-recorded greeting message 1 Press (INT) then . 2 Press or until the arrow points to “ Play OGM ”, then press . OR Press (6) . • A pre-recorded greeting message is played as follows.
14 Making Calls T o redial the last number dialled Press then or . OR Press or then . • The last number dialled is automatically redialled. T o redial with the redial list 1 Press . • The last number dialled is displayed. 2 Press or until the arrow points to the phone number you desire to call.
15 Chapter 2 Cordless T elephone 1 Press or . • The most recent caller ’ s information is displayed. 2 Press repeatedly to search from the most recent call or press repeatedly to search from the oldest call until the arrow points to the caller information you desire to call.
16 Making Calls Auto T alk The auto talk feature allows you to answer a call by lifting the handset off the base unit without pressing . The factory preset is OFF . In order to view Caller ID information before answering a call, leave the auto talk feature OFF .
Receiver Volume LOW 123456 HIGH Selecting the receiver volume (HIGH, MEDIUM or LOW) or speaker volume (6 levels) during conversation Press to decrease volume, or press to increase volume. • Each time you press or , the volume level will change. • The display will return to the talk mode after receiver/speaker volume selection.
18 Paging In multi-unit user operation, conversation between handsets is available with intercom feature (p. 83). Make sure that the power is ON (p. 12), and the unit is in the standby mode. Paging the Handset from the Base Unit (Handset Locator) Using this feature, you can locate a misplaced handset.
19 Chapter 2 Cordless T elephone Caller ID Caller ID Service Caller ID, where available, is a telephone company service, and if you subscribe to this service, the caller information will be displayed after the first ring.
123456789012345 27.04 15:30 20 Caller List V iewing the Caller List Information from up to 50 different callers is stored from the most recent call to the oldest call in the caller list. When the 51st call is received the oldest caller information is deleted.
Chapter 2 Cordless T elephone 21 1 Press or . • The most recent caller ’ s information is displayed. 2 Press repeatedly to search from the most recent call or press repeatedly to search from the oldest call until the arrow points to the caller information you desire to edit.
22 Caller List Clearing Caller Information in the Caller List Y ou can clear selected or all caller information in the Caller List. Make sure that the power is ON (p. 12), and the unit is in the standby mode. T o clear all caller information in the caller list 1 Press or .
23 Chapter 2 Cordless T elephone Storing Caller List Information into the Phonebook Y ou can store the Caller List information into the phonebook. Y ou can categorise the caller information in the pho.
24 John Miller <Enter Phone No> <Enter Name> Phonebook Y ou can store up to 200 caller information in the phonebook. All caller information is automatically stored by the first word in alphabetical order .
25 Chapter 2 Cordless T elephone T o select the display backlight colour for the private category Y ou can select one of 3 display backlight colours, green, orange, or red for each category . The factory preset is green. 1 Press . 2 Press or until the arrow points to “ Setting Handset ”, then press .
26 Phonebook Memo Private Category 1 2 3 4 5 6 7 8 9 Orange Display Backlight Colour Ringer Type Green Red Memo Private Category 1 3 Friends Orange Display Backlight Colour Ringer Type Green Red OFF Private Category T able For example KX-TCD725EM-2(24~37) 01.
Chapter 2 Cordless T elephone 27 Anne 1 Press while entering a name. 2 Press or until the arrow points to the desired character mode, then press . • The character mode is displayed. Ann An Selecting Characters The dialling buttons can be used to enter letters and character symbols.
Phonebook 28 ABC (Alphabet) # & ’ ( ) , – . / # & ’ ( ) , – . / AB C a b c D E F d e f G H I g h i J K L j k l M N O m n o PQ R S p q r s TU V t u v W X Y Z w x y z blank blank Buttons C 0 9 8 7 6 5 4 3 2 1 T o move the cursor to the left.
Chapter 2 Cordless T elephone 29 T o move the cursor to the left. T o move the cursor to the right. (T o enter another character using the same dialling button, move the cursor to the next space.) T o erase characters. T o shift from capital to lower case, press .
30 1 Press to enter the phonebook. • The first caller information is displayed. 2 Press or until the arrow points to the caller information you desire to edit. • Y ou can also find a name by initial (p. 31). 3 Press . 4 While “ Edit ” is at the arrow, press .
Chapter 2 Cordless T elephone 31 Finding a Caller Information in the Phonebook Make sure that the power is ON (p. 12), and the unit is in the standby mode. T o find a name by pressing or 1 Press to enter the phonebook. • The first caller information is displayed.
32 Phonebook Making a Call with the Phonebook Make sure that the power is ON (p. 12), and the unit is in the standby mode. 1 Follow steps on Finding a Caller Information in the Phonebook (p. 31) to find the name you desire to call. 2 Press or . • The selected phone number is automatically dialled.
Chapter 2 Cordless T elephone 33 Hot Key Dial The dialling buttons 1 to 9 function as one-touch dials. Y ou can assign up to 9 caller information in the phonebook into each dialling button 1 to 9 as hot key dial. Make sure that the power is ON (p. 12), and the unit is in the standby mode.
34 Phonebook Phonebook Copy Y ou can copy the caller information in the phonebook between the handsets registered in the same base unit. The phonebook copy must be operated in intercom mode (p. 83). Ex. Handset 2 is copying the phonebook to Handset 1 during an intercom call.
35 Chapter 2 Cordless T elephone Station 2 (Sender): 1 Press . 2 Press o r until the arrow points to “ Send Phonebook ”, then press . • The phonebook is displayed.
36 Special Features Pause Feature (For Analogue PBX Line/Long Distance Service Users) We recommend you to insert “Pause” if a pause is required for dialling with a PBX or to access a long distance service. Make sure that the power is ON (p. 12), and the unit is in the standby mode.
37 Chapter 2 Cordless T elephone Call W aiting and Caller ID Compatible If you subscribe to Caller ID and Call W aiting service, your handset displays a second caller ’ s information while talking. After you hear a second caller waiting tone, the caller ’s phone number and “ CALL WAITING ” will be displayed.
38 Summary of Programmable Functions on the Handset Y ou can program the following function items using the handset near the base unit . See the corresponding pages for function details. Make sure that the power is ON (p. 12), and the unit is in the standby mode.
39 Chapter 3 Programmable Function on the Handset H Set Alarm Time Alarm ON/OFF T o set the alarm time (p. 41) T o set the alarm ON/OFF (p. 41) T o select the handset ringer volume (p. 43) T o select the ringer type for external call (p. 43) T o select the ringer type for internal call (p.
40 Changing the 4-digit Handset PIN Y ou can program a 4-digit handset PIN (Personal Identification Number). The factory preset is 0000. Changing the PIN may prevent the unauthorised use of your unit by another person. Handset PIN 1 Press . 2 Press or until the arrow points to “ Setting Handset ”, then press .
41 Chapter 3 Programmable Function on the Handset T ime Alarm The handset will sound an alarm at a preset time for 30 seconds just for once or repeated daily . Y ou can also select the ringer type for time alarm (p. 42). If you select the melody for time alarm, the handset will sound longer (It depends on the ringer type).
42 Selecting the Ringer T ype for T ime Alarm Y ou can select one of 20 ringer types for the time alarm. The factory preset is type 1. Make sure the the power is ON (p. 12), and the unit is in the standby mode. 1 Press . 2 Press or until the arrow points to “ Setting Handset ”, then press .
43 Chapter 3 Programmable Function on the Handset Ringer Option Selecting the Handset Ringer V olume/T ype Make sure that the power is ON (p. 12), and the unit is in the standby mode. • Y ou can exit the programming mode any time by pressing . T o select the handset ringer volume 7 levels are available.
44 T one Option Setting the Key T one ON/OFF Y ou can choose whether or not the handset keys will sound (key tone, confirmation tone, error tone). The factory preset is ON. Make sure that the power is ON (p. 12), and the unit is in the standby mode. 5 Press or to select “ ON ” or “ OFF ”.
45 Chapter 3 Programmable Function on the Handset 1 Press . 2 Press or until the arrow points to “ Setting Handset ”, then press . 3 Press or until the arrow points to “ Tone Option ”, then press . 4 Press or until the arrow points to “ Range Alarm ”, then press .
46 Display Option Selecting the Standby Mode Display Y ou can select whether to display the currently connected base unit number , handset number or no display in the standby mode. The factory preset is the base unit number . Make sure that the power is ON (p.
47 Chapter 3 Programmable Function on the Handset 1 Press . 2 Press or until the arrow points to “ Setting Handset ”, then press . 3 Press or until the arrow points to “ Display Option ”, then press . 4 Press or until the arrow points to “ Talk Display ”, then press .
48 Display Option 1 Press . 2 Press or until the arrow points to “ Setting Handset ”, then press . 3 Press or until the arrow points to “ Display Option ”, then press . 4 Press or until the arrow points to “ Select Language ”, then press .
49 Chapter 3 Programmable Function on the Handset Selecting the Display Backlight Colour Y ou can set the display backlight colour to green, orange, or red. The display backlight will light in the selected colour when pressing a button, lifting the handset from the base unit or receiving a call.
Call Option 50 5 Enter the 4-digit handset PIN (p. 40). • The current mode is displayed. 6 Press or to select “ ON ” or “ OFF ”, then press . • A beep sounds and “ ” is displayed if ON is selected. • The display will return to “ Call Bar ”.
51 Chapter 3 Programmable Function on the Handset T o set the direct call number 1 Press . 2 Press or until the arrow points to “ Setting Handset ”, then press . 3 Press or until the arrow points to “ Call Option ”, then press . 4 Press or until the arrow points to “ Direct Call No.
52 Other Option Selecting the Battery T ype T wo Nickel Metal-hydride (Ni-MH) batteries are included with this unit. Nickel Cadmium (Ni-Cd) rechargeable batteries can also be used. If you replace the batteries with Ni-Cd batteries, you must set the battery type selection to “ Ni-Cd ”, or the battery strength will not be displayed correctly .
53 Chapter 3 Programmable Function on the Handset Time alarm mode OFF Alarm time clear Handset ringer volume 3 (MEDIUM) External ringer type 1 Internal ringer type 1 Alarm type 1 Paging ringer type 1 .
Summary of Programmable Functions on the Base Unit 54 Press To select the all handsets ringer mode (p. 56) Press To select the selected handset(s) ringer mode (p. 56) Press To select the selected then all handsets ringer mode (p. 57) Press To select the base unit ringer volume (p.
55 Base Unit PIN Chapter 4 Programmable Function on the Base Unit Setting the 4-digit Base Unit PIN Y ou can program a 4-digit base unit PIN (Personal Identification Number). The factory preset is 0000. Changing the PIN may prevent the unauthorised use of your unit by another person.
1 Follow steps 1 to 3 on Selecting the All Handsets Ringer Mode. 2 Press , then select handset number(s) you desire to ring. • The selected handset number(s) blink(s). Ex. All registered handset number (1 to 6) is displayed and selected handset numbers (1 and 5) blink.
57 Chapter 4 Programmable Function on the Base Unit 4 Press , then select handset number(s) you desire to ring first. • The selected handset number(s) blink(s). Ex. All registered handset number (1 to 6) is displayed and selected handset numbers (1 and 5) to ring first blink.
Base Unit Ringer V olume 58 Selecting the Base Unit Ringer V olume 4 levels (HIGH, MEDIUM, LOW , OFF) are available. The factory preset is MEDIUM. When set to OFF , the base unit will not ring. Make sure that the power is ON (p. 12), and the unit is in the standby mode.
59 Other Feature Chapter 4 Programmable Function on the Base Unit Selecting Time Break Recall/Earth (Option) Mode The earth relay can be installed as an option depending on your PBX requirements. Please consult your Panasonic Customer Care Helpline for installation, then you can select the time break recall or earth mode.
60 Other Feature Selecting the Pause T iming Y ou can select the pause timing of 3 or 5 seconds, depending on your PBX requirement. Please consult your Panasonic Customer Care Centre for installation. The factory preset is 3 seconds. Make sure that the power is ON (p.
61 Call Restriction Chapter 4 Programmable Function on the Base Unit Y ou can restrict desired handset(s) from dialling selected phone numbers. Phone numbers beginning with the restricted digits cannot be dialled out. For example, if “00” is assigned as the call restriction number , international calls cannot be made.
62 Call Restriction T o cancel the call restricted handset(s) 1 Follow steps 1 to 3 on Setting the Call Restriction, then enter the handset number(s) you desire to cancel. • The cancelled handset number(s) stop(s) flashing. 2 Press repeatedly until “ Setting Base ” is displayed.
Chapter 4 Programmable Function on the Base Unit 63 Reset the Base Unit Settings 1 Press . 2 Press or until the arrow points to “ Setting Base ”, then press . • “ Input Command ” is displayed. 3 Press , then enter the 4-digit base unit PIN (p.
5 Press . • A beep sounds. • The display will return to “ Setting Base ”. T o return to the standby mode, press . 64 1 Press . 2 Press or until the arrow points to “ Setting Base ”, then press . • “ Input Command ” is displayed. 3 Press .
65 Chapter 5 Answering System Summary of Answering System Operations See corresponding pages for function details. Make sure that the power is ON (p. 12), and the unit is in the standby mode. <Standby mode> Base 1 [A] 4 Messages 0 New Calls Press (INT) then .
66 Summary of Direct Command for Answering System Operations See the corresponding pages for function details. Make sure that the power is ON (p. 12), and the unit is in the standby mode. <Standby mode> Base 1 [A] 4 Messages 0 New Calls Press (INT) then .
T o record your own greeting message with function menu 1 Press (INT) then . 2 Press or until the arrow points to “ Record ”, then press . 3 While “ Record OGM ” is at the arrow , press . 4 After the long beep, talk clearly , about 20 cm away from the MIC (microphone) on the handset.
Answering System Operations 68 T o erase your own greeting message with function menu 1 During playback your own greeting message, press . 2 Press or until the arrow points to “ Erase OGM ”, then press . 3 Press or to select “ Yes ”, then press .
69 Chapter 5 Answering System T o playback new incoming/memo message(s) 1 Press (INT) then . 2 Press or until the arrow points to “ Play New Msg ”, then press . OR Press (4) . • New incoming/memo message(s) is/are played back from the speaker on the handset if recorded.
T o record a memo message with function menu 1 Press (INT) then . 2 Press or until the arrow points to “ Record ”, then press . 3 Press or to select “ Record Memo ”, then press . 4 After the long beep, talk clearly , about 20 cm away from the MIC (microphone) on the handset.
71 Chapter 5 Answering System 1 Press . • If new message(s) is/are recorded, “ Play New Msg ” is displayed and pointed by arrow . H Play New Msg New Phonebook Setting Handset During Playback an/a Incoming/Memo Message T o repeat a message Press to display “ Repeat Msg ”, then press .
72 Answering System Operations Recording Y our T elephone Conversation Using the Handset Y ou can record a telephone conversation. 1 During a conversation, press then . • “ Recording ” is displayed on the handset. 2 Continue your conversation. 3 When finished, press then .
73 Chapter 5 Answering System Selecting Receiver V olume During Playback 1 Press . Press or until the arrow points to “ Receiver Volume ”, then press . OR Press . 2 Press to decrease volume, or press to increase volume. • Each time you press or , the volume level will change.
74 Setting the Monitor Function ON/OFF When your greeting message is being played to the caller , you can listen to it through the handset. T o listen to your greeting, set to 2 (ON). The factory preset is 2 (ON). Make sure that the power is ON (p. 12), and the unit is in the standby mode.
75 Chapter 5 Answering System Remote Operation from a T ouch T one Phone Y ou can operate the answering system from any touch tone phone. T o operate the unit remotely , you must store your remote code first using the handset near the base unit (p. 76).
76 Remote Operation from a T ouch T one Phone Setting the Remote Code The 3-digit remote code prevents unauthorised use of your unit for listening recorded incoming/memo messages. The remote code is not preset. Make sure that the power is ON (p. 12), and the unit is in the standby mode.
77 Chapter 5 Answering System • 3 seconds after playback, the voice menu will start again from the beginning. • If you hear “ Memory is ful l ” after playback, erase some or all of the messages (p. 78). All message playback. All recorded messages are played back.
78 Direct Remote Operation Once you have entered the remote code, you can also control your unit by direct commands instead of using the voice menu. Hang up anytime to end the remote operation. Direct commands NEW MESSAGE PLA YBACK • Only new messages are played back.
79 Chapter 6 Multi-Unit User Operations Optional Multi-Unit User Operations Operating More than One Handset Y ou can register and operate up to 6 handsets at the base unit. Operating more than one handset allows you to have an internal call while simultaneously conducting an external phone call using another handset.
80 Registration Registering a Handset in the Base Unit Y ou must register the handset in the base unit before use. 1 Handset: Press . 2 Press or until the arrow points to “ Setting Handset ”, then press . 3 Base unit where handset is to be registered : Press and hold on the base unit for more than 10 seconds until a confirmation tone sounds.
81 Chapter 6 Multi-Unit User Operations Selecting the Base Unit Access Automatic base unit access (Auto) The handset automatically selects a registered base unit. • When the handset moves to another base unit radio area, it loses contact with the previous base unit and automatically accesses the new base unit.
82 Registration Cancelling a Handset Registration in the Base Unit Each handset can cancel itself or another handset. Make sure that the power is ON (p. 12), and the unit is in the standby mode. 5 Enter the handset number(s) you desire to cancel. • The selected handset number(s) flash(es).
83 Chapter 6 Multi-Unit User Operations Intercom Intercom between Handsets A 2-way intercom is available between one of the handsets registered in the same base unit. 1 Handset 1: Press (INT) . 2 Handset 1: Enter the desired handset number . • “ ” is displayed and the paged handset rings.
84 T ransferring a Call from One Handset to Another The intercom can be used during a call, enabling you to transfer a call between handsets registered to the same base unit. Intercom T o transfer a call using the intercom Ex. Handset 1 is transferring a call to Handset 2.
85 Chapter 6 Multi-Unit User Operations Conference During a conversation in an external call, you can make an intercom call to another handset and then combine the calls together to establish a conference call. 3 Handset 1: Press to establish a conference call.
86 Battery Replacement • Discard defective batteries as soon as possible. Defective batteries may leak into the unit. • Please use only Panasonic P6H or P6P batteries. • If the rechargeable batteries are not inserted correctly , the handset will not work.
Chapter 7 Useful Information 87 Important Notice Concerning the Correct Use and Charging of Ni-MH (Ni-Cd) Batteries Batteries, due to their construction, undergo some wear and tear . The lifetime of a battery also depends on correct maintenance. Charging and discharging are the most important factors.
88 Plugging an optional headset into the handset allows a hands-free phone conversation. Please use only the Panasonic KX-TCA89EX headset. Connecting the headset to the handset Open the headset jack cover , and connect the headset to the headset jack as shown.
Chapter 7 Useful Information 89 W all mounting • This unit can be mounted on a wall. • Install screws using the wall template below . • Connect the line cord, and AC adaptor. • Arrange the wires as shown, then mount the unit. W all T emplate 6 cm 6 cm KX-TCD725EM-5(86~100) 01.
Option Covers 90 Y ou can change the look of your phone’s handset with option covers (KX-A109EX). 1. T urn the power OFF to prevent memory loss (p. 12). Remove the battery cover by sliding while pressing the arrow . Remove the batteries. 2. The option cover is locked with the right and left tabs.
Chapter 7 Useful Information 91 Before Requesting Help Problem “ ” flashes and an alarm tone sounds when you press . A busy tone sounds when you press . “ ” flashes during a conversation and the call is disconnected. Static, sound cuts in/out, fades.
92 Problem While programming or searching, the unit starts to ring and stops the program/search. The unit does not display the caller ’ s phone numbers. The display goes to the standby mode while viewing the Caller List or phonebook. does not function.
Chapter 7 Useful Information 93 Problem The answering system is on, but incoming messages are not recorded. Y ou cannot operate the answering system from a touch tone phone. Y ou cannot operate the answering system with the handset. While recording a greeting message, the unit starts to ring and stops recording.
Before Requesting Help 94 Problem The unit does not work. Y ou cannot program items such as the time/day adjustment. The battery strength is not displayed correctly . “ ” flashes or the unit beeps every 15 seconds. Y ou charged the batteries fully , but “ ” flashes.
Chapter 7 Useful Information 95 Safety Instructions T ake special care to follow the safety suggestions listed below . Safety 1) The unit should be connected to a power supply only of the type described in the operating instructions or as marked on the unit.
Adding Another Phone 96 This unit will not function during a power failure. T o connect a standard telephone on the same line, use a T -adaptor . T o B.
97 Chapter 7 Useful Information T erm Definitions DECT The abbreviation DECT means “Digital Enhanced Cordless T elecommunications”. Advantages of DECT Excellent voice quality: Through sampling of digital signals DECT units obtain nearly noiseless transmission.
98 GUARANTEE CONDITIONS OF GUARANTEE This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers.
KX-TCD725EM-5(86~100) 01.10.24 14:40 Page 99.
Kyushu Matsushita Electric (U.K.) Ltd. Pencarn W ay , Duffryn, Newport, South W ales, NP10 8YE, United Kingdom Printed in Thailand PQQX13076 Y A DU0701NR 1 101 T echnical specifications are subject to change. 0436 1999/5/EC This equipment is designed for use on the United Kingdom only .
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If you already are a holder of Panasonic kx-tcd725em, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Panasonic kx-tcd725em.
However, one of the most important roles played by the user manual is to help in solving problems with Panasonic kx-tcd725em. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Panasonic kx-tcd725em along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center