Instruction/ maintenance manual of the product MGW 2400 WMT Optibase
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MGW 2400 WMT Streaming Server User's Manual.
Trademarks Optibase and MGW are trademarks of Optib ase Inc. Microsoft, MS, and MS-DOS, Wi ndows, Windows NT, Windows 2000, Windows XP, Windows Media Player, Windows Media Server (WMS) and Windows Media Services are trademar ks of Micr osoft Corporation.
Safety Instructions Use the following safety guidelines to help protect your MGW 2400 unit from potential damage and to ensure your own personal safety. When using MGW 2400 As you operate MGW 2400, observe the following safety guidelines Note Do not open the MGW 2400 unit, as this will void your warranty.
• Keep your MGW 2400 unit away from radiators and heat sources. Also, do not block c ooling vents. Avoid placing loose papers underneath your MGW 2400 unit.
Compliance Information FCC User Information This equipment has been tested and f ound to comply with the limits for a Class A digital device , pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonab le protecti on against harmful interf erence when the equipment is operated in a co mmercial environm ent.
Declaration of Conformity Manufacturer’s Name: Optibase Ltd. Manufacturer’s Address: 7 Shenkar St., Herzliya 46120, Israel Description of Equipment: MGW 2400 WMT Streaming Server with MGE-400D and.
Content Introducti on ............................................................ 1 Overview .................................................................. 1 System Descr iption .................................................. 2 System Overview .
Initial Confi guration ................................................ 20 Configuring HyperTerminal ....................................20 DHCP enabled Networks .......................................22 Changing Passwords ............................
Main Window Overvi ew.......................................... 59 The Modules Page ................................................60 The Channels Page ............................................... 61 The Platform Page .............................
Technical Speci ficati ons ..................................... 97 Chassi s .................................................................. 97 Physical .................................................................97 Electrical Characteristics .
Chapter 1 Intr oduction Overview MGW 2400 is a multi-channel WMT encoding and stream ing server designed to enable the deployment of advanced streaming media services over the broadband Internet and corporate networks.
Chapter 1 • System Description System Description MGW 2400 easily integrates with networking equipment and complementary video equipment. This section describes MGW 2400 and its features. System Overview Figure 1: MGW 2400 in a Netw ork Table 1 lists the PCs needed to configure and operate MGW 2400.
Chapter 1 • System Description MGW 2400 Features • Multi-channel rack-mount video streaming server. • Encodes, multiplexes and transmits up to 6 live Microsoft WMT compliant streams. • Real-time uploading to a Windows Media Server. • Multiple multicast targets and on-demand live unicast targets per channel.
Chapter 1 • What’s in this Manual 4 What’s in this Manual This manual shows you how to use MGW 2400 as follows: • Chapter 1 presents an overview of MGW 2400. • Chapter 2 shows you how to install and configure MGW 2400. • Chapter 3 shows you how to install software and operate MGW 2400.
Chapter 2 Configur a tion & Installa tion Overview MGW 2400 is a rack-mountable stand-alone server. Up to six WMT encoding modules can be installed in MGW 2400's chassis. You may operate MGW 2400 from any PC on your network that has the MGW 2400 EMS installed.
Chapter 2 • System Configuration System Configuration This section lists the MGW 2400 components. It also explains and describes optional and required peripheral components, which are not supplied by Optibase. MGW 2400 Components The following components are supplied by Optibase, if not otherwise noted.
Chapter 2 • System Configuration Component Description MGE-400 encoding module Module for WMT encoding from analog sources. MGE-400D encoding module Module for WMT encoding from analog or digital sources. Video BNC cable Connects a Co mposite Video source to MGW 2400.
Chapter 2 • System Configuration Peripheral Components This section lists peripheral co mponents that serve MGW 2400. Optibase does not supply these components. Hardware Description PC (Windows 2000 or XP) with available COM1 port. This PC will be referred to as Configuration PC.
Chapter 2 • Getting Started Getting Started This section describes how to unpack and start working with MGW 2400. • To unpack and rack-mount MGW 2400, refer to page 10 • For a hardware overview, refer to page 12. • For instructions on installing and removing encoding modules and connect sources, refer to page 16.
Chapter 2 • Getting Started Unpacking MGW 2400 1. Choose a dry location for MGW 2400, which com plies with the requirements regarding temperature specified at page 98. 2. Attach the rubber feet to MGW 2400 or rack-mount it into a rack-mount chassis.
Chapter 2 • Getting Started Power Suppl y MGW 2400 works with 90/260V AC. The power cord connects to the power connector on MGW 2400’s rear panel. MGW 2400 recognizes your local voltage automatically. MGW 2400 does not ship with a power cord. You will have to purchase a power cord that fits your local DIN socket.
Chapter 2 • Getting Started Hardware Overview The following section provides you with a quick overview of MGW 2400's hardware. Front Panel optibase MGW 2400 1 23 4 56 ALARM POWER RS-232 SCSI 10.
Chapter 2 • Getting Started LEDs Description Power Off Blinks green Green No power Booting Power on Alarm Off On No error At least one fan is running too slowly or failed.
Chapter 2 • Getting Started Rear Panel 0 I Slots for six Encoding Modules Power Switch Power Connector Fan Figure 3: MGW 2400 Rear Panel Ports Description Six slots Install up to six encoding modules. Power connector Connects the power cord. Power switch Switches MGW 2400 on and off.
Chapter 2 • Getting Started Encoding Module MGW 2400 supports MGE-400 and MGE-400D enco ding modules. MGE-400 encoding m odules support analog sources while MGE-400D encoding modules support both analog and digital sources. Figure 4: MGE-400D Encodi ng Module Interfac e Connectors Description ANALOG AUD Connects analog audio source to MGW 2400.
Chapter 2 • Getting Started Connecting Peripherals - Encoders & Sources To install an encoding module: 1. Make sure that MGW 2400 is switched off and disconnect the power cable. 2. Remove the slot cover of the free slot in which you wa nt to install an encoding module.
Chapter 2 • Getting Started To remove an encoding module: 1. Make sure that MGW 2400 is switched off and disconnect the power cable. 2. Disconnect video and audio source cables. 3. Loosen the screws on the left and right side of the rear panel and carefully pull the encoding module out of the slot.
Chapter 2 • Getting Started To connect a video source • Composite Video. Use the Video BNC cable (catalog number BZA3636) as illustrated in Figure 5 to conne ct a Composite video source to the COMP.VID connector. Figure 5: The Video BNC Ca ble (BZA3636) • S-Video.
Chapter 2 • Getting Started To connect an audio source: • Analog audio. Use the Stereo MiniJack audio cable (catalog number WCA2274) as illustrated in Figure 7 to connect the audio source to the ANALOG AUD connector. Figure 7: The Stereo MiniJack Audio Cable (WCA2274) • Digital audio.
Chapter 2 • Initial Configuration Initial Configuration To operate MGW 2400 for the first time, you use HyperTerminal to log on to MGW 2400's Configurati on Utility. To log on to MGW 2400's Configuration Utilit y you use the user name Administrator .
Chapter 2 • Initial Configuration To set communication parameters in HyperTerminal: 1. Open HyperTerminal and click Properties in HyperTerminal’s toolbar. The Properties screen appears. 2. From the Connect using list, choose COM1 to which you will connect MGW 2400 and click Configure .
Chapter 2 • Initial Configuration DHCP enabled Networks DHCP automatically provides TCP/IP settings for the NIC connected to the respective DHCP enabled network. In certain cases, you might want to assign unique IP addresses. To change IP addresses, refer to your local network administrator.
Chapter 2 • Initial Configuration To initialize MGW 240 0 for the first time: 1. If you have not already done so, use a serial cable to connect MGW 2400’s RS-232 port to the previousl y chosen and configured serial COM1 port on the Configuration PC.
Chapter 2 • Initial Configuration Figure 10: Main Menu Upon initializing, you must change MGW 2400 ’s hostname. The hostname must consist of less than 15 characters. If you try to enter more than 15 characters, you will receive an error message. To change MGW 2400’s hostname , follow the instructions at page 25.
Chapter 2 • Initial Configuration To change MGW 2400’s hostname: 1. To avoid network conflicts, ma ke sure that you don’t have a network device with the desired new hostname already connected. 2. Press 1 (Rename MGW 2400); you will be asked to confirm your request to ch ange MGW 2400’s hostname.
Chapter 2 • Initial Configuration 9. To log on again, enter the username and password for Administrator ; the Main menu appears. 10. If you don’t want to log on again, terminate the connection. MGW 2400 is now ready to use. For instructions on o perating MGW 2400, refer to chapter 3.
Chapter 2 • Initial Configuration Changing Passwords MGW 2400 lets you define and change passwords for Administrator . To define and change passwords, do the following: 1. Log on to MGW 2400’s Configuration Utility as Administrator ; the Main menu appears.
Chapter 2 • Initial Configuration MGW 2400’s Network Settings MGW 2400 comes with two network interface cards. To increase performance, you can assign one network to manage and configure MGW 2400, and the other one to transmit. MGW 2400 lets you change networ k settings for both network interface cards.
Chapter 2 • Initial Configuration Figure 12: The Network Menu Figure 13: The Network Mode Settings Menu 29.
Chapter 2 • Initial Configuration 6. To auto-select the network mode, press 5 (Auto Selection) . 7. To return to the Network Mode Settings menu, press any key. 8. To return to the Network menu, press 0 (Network Menu) . 9. To select the network mode for the second NIC, repeat steps 3 - 8.
Chapter 2 • Initial Configuration Changing and adding DNS IP Addresses MGW 2400 lets you set the IP addresses for multiple Default Name servers (DNS) manually . You must enter all DNS IP addresses, even if you want to add or update only one of them.
Chapter 2 • Initial Configuration 6. To return to the Main menu, press 0 (Main Menu) ; the Main menu appears. 7. To log off MGW 2400, press 0 (Quit) . If you added or removed one or more DNS IP addresses, you will be asked whether you want to restart now or later.
Chapter 2 • Initial Configuration To add DNS IP addresses: 1. To add a DNS IP address, press 1 (Add DNS IP Address) ; you will be asked to enter the first DNS IP address. 2. Type the desired IP address and press Enter ; the desired DNS IP address is added; you will be asked to enter the second DNS IP address.
Chapter 2 • Initial Configuration If DHCP is disabled – TCP/IP Settings If the relevant NIC or network segments are not DHCP enabled, you have to edit TCP/IP settings manually when logging on for the first time. If desired, you may disable DHCP and set or change TCP/IP settings manually.
Chapter 2 • Initial Configuration To define or change TCP/IP settings: 1. Enter the new IP address and Subnet mask for the relevant NIC and press Enter .
Chapter 2 • Initial Configuration 5. Make a note of your settings of your TCP/IP settings upon changing. You can use the table provided at page 103 for your convenience 6. To define or change TCP/IP settings for the second NIC, follow the instructions on the previous page again.
Chapter 2 • Initial Configuration Displaying TCP/IP Settings MGW 2400 lets you view the TCP/IP settings for both NICs. To view TCP/IP settings, do the following: 1. If you changed TCP/IP settings, make sure that you first restart MGW 2400; otherwise you will not be able to view them.
Chapter 2 • Initial Configuration Restoring Default Settings In some cases, you may wish to restore MGW 2400’s default settings. MGW 2400 lets you rest ore the default of netw ork settings and the hostname as follows: 1. Make sure that MGW 2400’s default settings won’t cause network conflicts.
Chapter 2 • Initial Configuration MGW 2400 Utilities This section instructs you how to set the time and date. It explains how to manage a SCSI disk from MGW 2400’s configuration and how to enable FTP mode for maintenance purposes. Setting Time and Date MGW 2400 lets you set the time and date.
Chapter 2 • Initial Configuration 5. To synchronize MGW 2400 to the network tim e, press 2 (To Synchronize Time and Date with Server) , type the time server’s hostname upon instruction to do so and press Enter ; MGW 2400 synchronizes to the network time.
Chapter 2 • Initial Configuration Working with SCSI Disks MGW 2400 requires a SCSI disk to save streams to file. MGW 2400 is equipped with an Ultrawide SCSI port, which can connect to SCSI disks. To prepare and connect a SCSI disk: 1. Format the SCSI disk on a separate PC in NTFS or FAT ( not FAT32) format.
Chapter 2 • Initial Configuration To enable Share access for SCSI disk partitions: 1. Log on to MGW 2400’s Configuration Utility as Administrator ; the Main menu appears.
Chapter 2 • Initial Configuration To disable Share access for SCSI disk partitions: 1. Log on to MGW 2400’s Configuration Utility as Administrator ; the Main menu appears.
Chapter 2 • Initial Configuration Uploading Files To replace or add files for maintenance purposes, MGW 2400 allows you to transfer files to the disk via FTP. To transfer files, do the following: 1. Log on to MGW 2400’s Configuration Utility as Administrator ; the Main menu appears.
Chapter 2 • Changing Settings from a Remote PC Changing Settings from a Remote PC After initializing MGW 2400 for the first time, you can perform changes from any computer in your network by using Telnet. Telnet is pre-installed on any PC running Windows and usually resides in the system folder.
Chapter 2 • Changing Settings from a Remote PC 46 you want to restart now or later upon logging off MGW 2400. 6. To restart now, press Y ; MGW 2400 logs off and reboots, which may take several minutes. Log on again with the new parameters to confirm that the requested changes have been made.
Chapter 3 Oper a ting MGW 2400 Overview MGW 2400 is a rack-mountable stand-alone server. Up to six WMT encoding modules can be installed in MGW 2400's chassis. You may operate MGW 2400 from any PC on your network that has the MGW 2400 EMS installed.
Chapter 3 • Installing Software Installing Software This section instructs you on configuring your Managem ent PC and installing the MGW 2400 EMS. System Requirements • Pentium-III PC 500 MHz or higher with one 10/100BT network interface card (NIC) installed.
Chapter 3 • Installing Software Installing the MGW 2400 EMS The MGW 2400 EMS installs together with Java Runtime 1.3.1_03. Make sure to uninsta ll any previous version of MGW 2400 EMS before you install the new version. To uninstall MGW 2400 EMS: • Use the Add Or Remove Programs wizard in the Control Panel and follow the onscreen instructions.
Chapter 3 • Installing Software 3. Double-click setupwin32.exe and follow the on-screen instructions. • You will be asked whether you wish to edit the default IP address 127.0.0.1 specified for MGW 2400 EMS. We recommend setting it to the IP address associated with the unit mostly used.
Chapter 3 • Installing Software To edit the default IP address at a later stage: 1. Make sure that you close the MGW 2400 EMS. 2. Browse the MGW 2400 EMS folders for EMSConfig.ini and create a backup. Save the backup in a different folder on your PC.
Chapter 3 • Installing Software Installing Microsoft Components In order to use an external WMS server and receive WMT streams, you have to download and install Microsoft's Windows Media Services and Windows Media Player respectively. You may install Windows Media Services and Windows Media Player on the same PC as MGW 2400 EMS, if desired.
Chapter 3 • Accessing MGW 2400 Accessing MGW 2400 You manage MGW 2400 from MGW 2400 EMS, an SNMP based management application installed on a PC on the network. The MGW 2400 EMS allows you to rem otely add, edit and remove channels associated with installed hardware.
Chapter 3 • Accessing MGW 2400 User Profiles MGW 2400 ships with three default users configured, each one associated with a certain user profile as listed below. The password for the default users is optibase . You can add, edit and delete additional users associated with the listed user profiles as explained at page 57.
Chapter 3 • Accessing MGW 2400 Logging on to MGW 2400 Up to ten users associated with three different user profiles can access MGW 2400. The same user can log on once from the same Management PC and up to five times from different Management PCs. Users can log on via NIC A or NIC B depending on the configuration and which one is used first.
Chapter 3 • Accessing MGW 2400 3. From the Privileges list, choose the desired user profile. 4. Enter the user name and password for the desired user and click OK ; the MGW 2400 EMS Main window appears with the Modules page open. The IP address of the unit appears in the Status bar to the left and the current user level to the right.
Chapter 3 • Accessing MGW 2400 Viewing and Editing the List of Permitted Users • To edit the list of permitted users, you must be logged on as Super User.
Chapter 3 • Accessing MGW 2400 Viewing the List of Users Currently Logged On • In the MGW 2400 EMS Menu bar, go to Login and t hen to Current Users Table ; the current users appear with their Management PC's or user group's IP address. This list also displays each user's logon time.
Chapter 3 • Main Window Overview Main Window Overview The Main window lets you view and set module, channel, platform and WMS configurations. By default, the MGW 2400 EMS Main window appears with the Modules page open. • For the Modules page, refer to page 60.
Chapter 3 • Main Window Overview The Modules Page Figure 21: Modules Page w ith six Encoding Modules LEDs LED Status Description Green Red MGW 2400 responding MGW 2400 not responding or switched off. Off Red No error At least one fan is running too slowly or failed.
Chapter 3 • Main Window Overview The Channels Page Figure 22: Channels Pag e with one Channel Buttons Description Opens the Channel wizard to add a channel. Opens the Parameter window to edit an existing channel. Opens the Parameter window to view channel parameters.
Chapter 3 • Main Window Overview The Platform Page Figure 23: Platform Page Unit Parameters Parameters Settings Comments Description MGW 2400's Version Up Time Time since last switching on or restarting MGW 2400. To update the displayed time, click Refresh .
Chapter 3 • Main Window Overview MGW Monitoring Parameter Comments Total Bit-Rate Bit-rate of all streams transmitted by MGW 2400. Number of Stations Number of multicast streams transmitted. Aggregated Send Rate Total bit-rate of unicast streams transmitted.
Chapter 3 • Main Window Overview The External WMS Page Figure 24: External WMS Page Servers • To add or edit an external WMS server, go to the External WMS page, select a list entry an d type or change the IP address, user name and password as required and click Apply ; the desired server is added to the list.
Chapter 3 • Main Window Overview Server Properties Buttons Settings Description Server Name An external WMS server's IP address. If no server has been configured in the selected Servers Table entry, this field displays Not Configured . User Name User name (if required) to access the relevant external WMS server.
Chapter 3 • Main Window Overview Toolbar and Displays The Main window's Menu and Status bars are available from the Modules, Channels, Platform and External WMS pages. The following table explains available options. Toolbar Description Opens the Login window to log on to a different u nit or as a different user.
Chapter 3 • Viewing and Setting Module Parameters Viewing and Setting Module Parameters To access the desired encoding module's parameters, click the associated image in the Modules page.
Chapter 3 • Viewing and Setting Module Parameters Video Settings Comments Color Sys Detect NTSC, PAL, N/A If you choose Auto Detect , this field displays the correct color system. This field displays N/A if the color system could not be recognized or no source is connected.
Chapter 3 • Viewing and Setting Module Parameters Audio Settings Comments Audio Source Unbalanced Anal og audio source that has a single voltage relative to ground or common. AES/EBU Digital audio source, available with MGE-400D encoding modules. Sample Rate 32, 44.
Chapter 3 • Viewing and Setting Module Parameters Encoding Parameters Figure 26: Encoding M odule - Encoding Param eters Module Capabilities Comment WMT = WMT detected WMA = WMA detected Max. Video Bit Rate Displays the bit -rate to which you can adjust while playing the channel.
Chapter 3 • Viewing and Setting Module Parameters Encoder State Comment Video and Audio FREE : Input available, a channel can be added. STOP : Channel added and ready. Play : Channel added and playing. Resolutions This table displays resolutions currently enabled or disabled respectively.
Chapter 3 • Editing the Channel Profile Editing the Channel Profile Each encoding module supports one WMT channel. You can configure channels either manually or use previous configurations that you saved as templates. MGW 2400 allows you also to save configurations for later use.
Chapter 3 • Editing the Channel Profile Adding a Channel You can manually configure a new channel or use previous configurations that you saved as templates. You can add one channel per installed encoding module. If you logged on as Guest , you cannot add channels.
Chapter 3 • Editing the Channel Profile 5. To continue, click Next ; channel parameters appear. • Input parameters. To view advanced video input parameters, click Video . For information, refer to page 81. • Encoding (processing) parameters. To view advanced video or audio en coding parameters, click Video or Audio respectively.
Chapter 3 • Editing the Channel Profile Editing an existing Channel If you logged on as Guest , you cannot edit channel parameters. To view channel parameters without editing: • Select the desired channel and click View ; channel parameters appear but are unavailable for editing.
Chapter 3 • Editing the Channel Profile Viewing the Channel Profile In the MGW 2400 EMS Main window, click the Channels tab; the Channels list appears displaying the current channel profile as follows. • Channel Name. The name you assigned when you added the channel.
Chapter 3 • Editing the Channel Profile Managing Templates To add a template, you must have at least one channel added to the Channels list. For instructions on adding a channel, refer to page 73. To view existing templates: • On the MGW 2400 EMS toolbar, click Templates ; the Template manager appears displaying existing templates.
Chapter 3 • Editing the Channel Profile To add a template from the Channels list: 1. On the Channels list, selec t the desired channel and click Save ; you will be asked to assign a name and add a short description (optional). 2. Click Apply ; the channel is added as a template.
Chapter 3 • Editing the Channel Profile Managing Configurations MGW 2400 lets you save system configurations allowing you to restore channels and their settings from previous settings.
Chapter 3 • Editing the Channel Profile To activate a configuration: • Select the desired c onfiguration and click Activate ; the selected configuration is activated. To reload a configuration after restarting MGW 2400: • Select the desired c onfiguration and click Auto Start ; the selected configuration reloads after restarting MGW 2400.
Chapter 3 • Editing Channel Parameters Editing Channel Parameters If you add a channel, default parameters are set, which you can change. Some video parameters may be changed while playing. • For input parameters, refer to page 67. • For encoding parameters, refer to page 81.
Chapter 3 • Editing Channel Parameters Advanced Video Encoding Parameters • If you are in the process of adding a channel, click Video for advanced video encoding parameters. • If you are in the process of editing a channel, click Advanced for advanced video encoding parameters.
Chapter 3 • Editing Channel Parameters Parameters Settings Comments Video Buffer Window 1000 (default) Latency related parameter. We recommend not changing this parameter. Dup Top Lines 0 - 10 (default is 0) Sets the number of lines 'covered' on the top of the frame to prevent the display of artifacts.
Chapter 3 • Editing Channel Parameters Audio Parameters Parameters Settings Comments Channel Mode Mono or Stereo Bit-rate Available audio bit-rates depend on the sample rate you chose.
Chapter 3 • Editing Channel Parameters Adjusting Video Parameters On The Fly MGW 2400 lets you edit certain parameters while channels are being encoded. 1. Select the desired channel and click Edit ; parameters appear for editing. 2. Set the desired parameters and click Apply .
Chapter 3 • Editing Channel Parameters Target Parameters • For WMS Multicast, refer to the section below. • For WMS Unicast, refer to page 89. • For writing to a file, refer to page 90.
Chapter 3 • Editing Channel Parameters Parameters Settings Comments Output NIC IP address of the NIC via which content transmits. No external WMS server. Choose the MGW 2400 NIC that you use for transmission. External WMS server. Type the IP address of the external WMS server's NIC that you use for transmission.
Chapter 3 • Editing Channel Parameters Parameters Settings Comments NSC File Name If you write the file to a SCSI disk connected to MGW 2400, enter the full path and file name with the file name's extension NSC, for example < SCSI drive>:<Folder name s>Fil e.
Chapter 3 • Editing Channel Parameters WMS Unicast Parameters Settings Comments External WMS <None> (default ) No external WMS server is used. IP address of an external WMS server you may have configured for this channel. If you wish to use an external WMS server, choose the desired server's IP address from the list.
Chapter 3 • Editing Channel Parameters File Output Parameters Settings Comments File Name If you write the file to a SCSI disk connected to MGW 2400, enter the full path and file name with the file name's extension ASF, for example <SCSI drive>:<Folder names>File.
Chapter 3 • Operating Channels Operating Channels This section instructs you on transmitting and receiving WMT channels for playback. To start playing a channel: 1. Log on to MGW 2400 EMS as Administrator or Super User ; the MGW 2400 EMS Main window appears with the Modules page open.
Chapter 3 • Operating Channels Receiving and Playing Back Streams We recommend using Windows Media Player 9 Series (English version). For instructions on installing Windows Media Player 9 Series, refer to page 52. To play a multicast stream: 1. Verify that the desired channel is transmitting to a multicast target.
Chapter 3 • Operating Channels To play a unicast stream: 1. Verify that the desired channel is transmitting to a unicast target. 2. On the Desktop of the receiving client, click , Windows Media Player appears. 3. From the menu, select File and then Open URL ; the Open URL window appears.
Chapter 3 • Upgrading MGW 2400 Upgrading MGW 2400 Upgrades will be made available for MGW 2400. The required upgrade files are provided in zip archives available on a CD or at Optibase's FTP site for down load.
Chapter 3 • Upgrading MGW 2400 while upgrading may cause MGW 2400's disk to get corrupted. 3. Make sure that both the relevant MGW 2400 unit and the PC that runs MGW 2400 EMS have the same IP prefix and subnet mask and that they belong to the same domain or workgroup.
Chapter 3 • Upgrading MGW 2400 96 To upgrade MGW 2400: 1. Make sure to log on to MGW 2400 EMS as Super User . 2. Verify that all channels are stopped. 3. Make a note of your current channel profile as you will have to reconfigure the channels after upgrading.
Chapter 4 T ec hnical Specifica tions Chassis Physical Dimensions: 17.1” (w) x 15.4” (d) x 2RU (h) (19” rack compliant, 23” with brackets) Weight 8kg, 15.5 Ibs) Scalability: Up to 6 MGE-400 or MGE-400D modules, field swappable Fans Three ball-bearing fans.
Chapter 4 • Chassis Input/Output Interfaces 2 × 10/100 BaseT Ethernet 2 × RJ-45 (Full Duple x or Half Duplex support) - 2 × RJ-45 connectors Ultrawide II SCSI - 68 pin SCSI connector RS-232 seria.
Chapter 4 • Chassis Management SNMP MIB EMS based remote management application. Telnet and FTP client for remote c onfiguration, diagnostics and software upgrades.
Chapter 4 • Encoding Modules Encoding Modules MGE-400 and MGE-400D – WMT, ASF compliant Physical Dimensions 185 x 100mm, 7.2 x 3.9” Standard Compliance Microsoft Windows Media Technology, ASF co.
Chapter 4 • Encoding Modules Video Resolutions and Bit-Rates NTSC PAL Bit-Rates (bps) 176x112 176x144 QSIF 64000 - 350000 160x112 192x144 QSIF S QP 64000 - 350000 352x240 352x288 SIF 150000 - 200000.
Chapter 4 • Encoding Modules Sampling Rate 44.1 kHz Audio Bit-Rate Supported Audio Mode 32040 Mono 48016 Stereo 64040 Stereo 64080 Stereo 80016 Stereo 96040 Stereo 128040 Stereo 160032 Stereo Sampli.
Chapter 4 • System Defaults System Defaults DHCP Client Enabled for NIC A Disabled for NIC B Hostname MGW2400 My System Settings We recommend to make a note of customized settings, as you may need them for future reference.
Chapter 4 • User Names and Passwords 104 User Names and Passwords We recommend that make a note of additional users and passwords that you defined, as you may need them for future reference.
Chapter 5 T r oubleshooting Hardware Errors The Problem Possible Cause Possible Solution MGW 2400 won’t turn on. • No power suppl y to the MGW 2400. • Restore power s upply to MGW 2400. MGW 2400 turns on, but won’t boot. • MGW 2400 may have encountered a temporary error causing it not to boot.
Chapter 5 • Troubleshooting The Problem Possible Cause Possible Solution I cannot connect to MGW 2400 via RS-232. • Is your serial cable properly connected? • Check the connection of the serial cable. Connect properly or replace the cable. • You are not connected to the correct local COM port.
Chapter 5 • Troubleshooting The Problem Possible Cause Possible Solution I connected a SCSI hard disk to MGW, but MGW 2400 won’t boot. • You may have chosen a forbidden SCSI address. • Check the SCSI address. Note that ‘7’ is reserved for the SCSI controller inside MGW 2400.
Chapter 5 • Troubleshooting Errors while running MGW 2400 EMS The Problem Possible Cause Possible Solution I cannot install the MGW 2400 EMS • I have less than 200 MB free hard disk space. • Free up space, as you need at least 200 MB to ensure seamless installation.
Chapter 5 • Troubleshooting The Problem Possible Cause Possible Solution The channels became un- available after unsuccessfull y tr yin g t o start and stop several times. • Channel error • Remove the relevant channel and add a new one as explained on page 73.
Chapter 5 • Troubleshooting 110 The Problem Possible Cause Possible Solution I cannot start a multicast stream. • The required NSC file may not be reachable • Make sure that the desired NSC file's location belongs to MGW 2400's workgroup and VLAN.
Appendix A Optimizing P erf or mance If not otherwise noted, all s upported video/audio bit-rate combinations perform smoothly for up to six channels serving the desired number of multicast and unicast targets. Stereo at a Sample Rate of 32 kHz At audio bit-rates of 64000 - 64024 bps, six channels can transmit to three unicast targets.
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Appendix B UDP Bloc k Size V alues UDP Block Size values strongly depend on video and audio bi t- rates. This section shows UDP Block Size values selected automatically when choosing 0 for Automatic on the MGW 2400 EMS Target page. This section also shows you the lowest values that you may choose manually.
Appendix B • UDP Block Size Values Video Bit-Rates (bps) Audio Bit-Rates (bps) Default UDP Block Size Lowest UDP Block Size 700000 32032 9281 904 1000000 20016 12881 937 1000000 32000 13031 337 1000.
Appendix B • UDP Block Size Values Stereo Audio Sampling Rate: 32 kHz: Video Bit-Rates (bps) Audio Bit-Rates (bps) Default UDP Block Size Lowest UDP Block Size 200000 22008 2906 1036 200000 32032 30.
Appendix B • UDP Block Size Values Video Bit-Rates (bps) Audio Bit-Rates (bps) Default UDP Block Size Lowest UDP Block Size 700000 32032 9281 904 700000 36016 9331 1007 700000 40000 9381 1109 700000.
Appendix B • UDP Block Size Values Video Bit-Rates (bps) Audio Bit-Rates (bps) Default UDP Block Size Lowest UDP Block Size 2000000 64024 16111 1722 117.
Appendix B • UDP Block Size Values Audio Sampling Rate: 44.1 kHz: Video Bit-Rates (bps) Audio Bit-Rates (bps) Default UDP Block Size Lowest UDP Block Size 200000 48016 3231 1213 200000 64040 3431 15.
Appendix B • UDP Block Size Values Video Bit-Rates (bps) Audio Bit-Rates (bps) Default UDP Block Size Lowest UDP Block Size 700000 160032 10881 3813 1000000 48016 13231 1199 1000000 64040 13431 1572.
Appendix B • UDP Block Size Values 120 Audio Sampling Rate: 48 kHz: Video Bit-Rates (bps) Audio Bit-Rates (bps) Default UDP Block Size Lowest UDP Block Size 200000 128008 4231 3239 200000 160000 463.
Appendix C Optimizing y our Netw or k Introduction In order for rich media to be an effective tool for your business you must first provision your network to support streaming. Below are some rules of thumb to ensure that video streaming will enhance your company’s performance without hurting your network performance.
Appendix C • Optimizing your Network not adversely affect other segments. In this case, clusters of people will have access to resources from the same common device that connects them to the backbone. Exploit new Technologies for your Backbone Your backbone should be larger than the pipes that connect to it.
Appendix C • Optimizing your Network Network Configurations that are friendly to Streaming 100BaseT Switched Networks More bandwidth is always better than less bandwidth. 100BaseT appliances have more features and more capabilities than 10BaseT appliances.
Appendix C • Optimizing your Network 124 (Metropolitan Area Network). LAN Emulation (LANE) is used in these types of networks to give an Ethernet feel to the network. This emulation is easier to implement than IP emulation over ATM and is much more popular.
Appendix D Glossar y of T er ms Access time – The time between issuing a command to read or write a specific location until reading or writing actually starts at that location (in mass storage devices). Algorithm – A detailed description of a method.
Appendix D • Glossary of Terms The letterbox method produces a black band at the top and bottom of the screen, wasting the television's vertical resolution. AVI – Refers to Audio Video Interleaved, the original term for Microsoft’s Video For Windows.
Appendix D • Glossary of Terms applications, buffers store vide o or audio data until there is enough information for the stream to be com posed. Bus Topology – A LAN network in which all nodes connect to the same cable. Data transmit across this one cable.
Appendix D • Glossary of Terms Color Noise – Random interference in the color portion of a composite video system. Because of reduced color bandwidth or color subsampling, color noise appears as relatively long streaks of incorrect color in the image.
Appendix D • Glossary of Terms outside the subnet and serves as connection between the current subnet and the outside world. DHCP – Refers to the Dynamic Host Configuration Protocol used by a host to obtain all necessary configuration information including IP addresses.
Appendix D • Glossary of Terms Driver – A software entity that provides a software interface to a specific piece of hardware. For example, the MPEG-5000 video driver provides software access to the video board hardware.
Appendix D • Glossary of Terms Frame – Refers to a single picture being part of a series. When the series is viewed at speed, a “moving picture” is created. Frame rate – The frame rate of a video sequence refers to how many frames are viewed per second.
Appendix D • Glossary of Terms I Frames – Intra Frames, which are key reference frames in the MPEG compression algorithm. I-frames contain all the data needed to represent an entire frame, IGMP .
Appendix D • Glossary of Terms KBps – Kilobytes per second. A date flow rate indicating exactly 2 10 bytes per second. Kiosk – A stand-alone unit being used for delivering information. Laser Disc – An analog storage device that can read video and sound.
Appendix D • Glossary of Terms Motion Compensation – A video compression technique that makes use of the redundancy between adjacent frames of motion video.
Appendix D • Glossary of Terms displayed at a rate of 25 frames per second. PAL is based on a 625/50-line/field system. The bandwidth for PAL is 5.5 MHz for luminance and 1.
Appendix D • Glossary of Terms SCSI (Small Computer System Interf ace) – Interface that allows up to 7 or 15 devices to be connected to a single SCSI port in series (daisy-chain). SDI – Refers to Serial Digital Interface, the standard based on a 270 Mbps transfer rate.
Appendix D • Glossary of Terms pixels and a refresh rate of 30 frames per second. Note that MPEG-1 allows resolutions up to 4095 x 4095 active pixels; however, there is a "constrained subset" of parameters defined as SIF.
Appendix D • Glossary of Terms remote timesharing system at another site as if the user’s keyboard and display connected directly to the remote machine. Threshold – In a digital circuit, a dividing line between circuit- signal levels representing different digital values.
Appendix D • Glossary of Terms a checkbox for AUTO SET UDP BLOCK SIZE. Leave this box checked unless there are many buffer overrun errors on the transmitter. If this is the case, deselect this option and increase the number displayed by about 10%. MPEG ComMotion PRO does not provide any AUTO SET for the UDP Block size.
Appendix D • Glossary of Terms 140 the association of host names and locations with IP addresses without an administrator having to be involved in each configuration change.
Inde x Audio Bit-rates At 32 kHz, 101 At 44.1 kHz, 102 At 48 kHz, 102 Audio Input AES/EBU, 69, 100 Sampling rates, 69, 101 Source, 69 Unbalanced, 69 Buttons Add - channel, 61 Add - configuration, 80 A.
Rack-mounting, 10 Weight, 97 Config Utility, 7 Configuration PC, 2, 8 Configuring NICs, 34 Current settings, 37, 63 Connectors ANALOG AUD, 15 COMP.VID, 15 DIG AUD, 15 Network, 12, 98 Power, 14 RJ-45, .
Changing, 25 In the EMS, 62 HyperTerminal, 20 Required settings, 21 Initializing, 23 If DHCP disabled, 34 LEDs Alarm, 12, 13 Channels, 12, 13 Ethernet Link, 13 Ethernet Transmit, 13 Front, 13 Power, 1.
Connector, 12 Disabling share, 43 Disk, 6 Enabling share, 42 Preparing, 41 SECAM sources, 18 Sources Analog audio, 19 Composite, 18 Digital audio, 19 SDI, 18 S-Video, 18 Standard compliance, 100 Status displays Connected unit, 66 User profile, 66 Storage temperature, 98 System defaults, 103 Targets - File File name, 90 Password, 90 Storage.
Technical Support Optibase's Extended Warranty program is a support package for Optibase products and provides one to four years of warranty starting with the day of purchase. For more details and first-line support, contact the reseller or distributor who sold you your Optibase product.
Warranty Your Optibase product is warranted against defects in material and workmanship for a period of 12 m onths starting with the date of delivery. We will repair or replace (at our option) any par.
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