Instruction/ maintenance manual of the product JET 2010 Oki
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Page: 1 Service Guide OJ2010 Chapter 0 About This Manual OKIJET 2010 InkJet Printers Adobe Acrobat printable reference copy of the OKIDATA Service Training Manual.
Table of Contents Page Service Guide OJ2010 0 About This Manual Front Cover 1 Copyright 2 1 Product Specifications 1.1 Overview 3 1.2 Physical Specifications 4 1.3 Power Requirements 5 1.4 Environmental Conditions 6 1.5 Agency Approvals 7 1.6 Operational Specifications 8 .
Table of Contents Page 2.2 Mechanical Operation - Paper Feed 40 ....2.2.02 Paper Feed Methods 41 ....2.2.03 Paper Feed Path 42 ....2.2.04 Paper Loading 43 ........Envelope Orientation 44 ........Auto Feed 45 ........Manual Feed 46 ....2.2.05 Printhead Mechanism 47 .
Table of Contents Page ....3.2.25 Pick Roll Hub, Shaft, And Envelope Bucklers 82 ....3.2.26 Power Supply 83 ....3.2.27 Printhead Cable And Paper Deflector 84 ....3.2.28 Printhead Carrier Assembly 85 ....3.2.29 Printhead Rubber Backer 86 ....3.2.30 Rear Cover 87 .
Table of Contents Page ....4.6.02 Power On Self Test (Post) Sequence 125 ....4.6.03 Symptom Lists 126 4.7 Repair Analysis Procedures (Raps) - Using The Raps 127 ....4.7.02 Rap Index 128 ........RAP 01: Envelope Feed Service Check 129 ........RAP 02: First Print Line Service Check 130 .
Table of Contents Page ....B.2.08 Sheet Feeder 167 ....B.2.09 Maintenance Station 168 ....B.2.10 Packing Materials 169 ....B.2.11 Consumables 170 ....B.
Page: 2 Service Guide OJ2010 Chapter 0 About This Manual Copyright This document may not be reproduced without the written permission of Okidata Sales and Product Training. Every effort has been made to ensure the accuracy of the information contained in this training course.
Page: 3 Service Guide OJ2010 Chapter 1 Product Specifications 1.1 OVERVIEW 1.1.01 General Information The OkiJet 2010 is the first thermal inkjet product to wear the Okidata name badge. The unit is a fully featured Windows-based, inkjet printer. This product is a Graphics Device Interface (GDI) printer.
Page: 4 Service Guide OJ2010 Chapter 1 Product Specifications 1.2 PHYSICAL SPECIFICATIONS 1.2.01 Dimensions Width: 17.2 inches (43.6 centimeters) Depth: 23.3 inches (59.1 centimeters) Height: 13.5 inches (34.3 centimeters) 1.2.02 Printer Weight 9.4 pounds (4.
Page: 5 Service Guide OJ2010 Chapter 1 Product Specifications 1.3 POWER REQUIREMENTS 1.3.01 Input Power 90 to 259 volts, AC 1.3.02 Power Consumption Voltage Range : 120/220/240 The numbers listed below are estimates. less than 2 W - Power OFF 7.5 W - Idle Mode 12 W - Printing Mode Average 25 W - Printing Mode Peak 1.
Page: 6 Service Guide OJ2010 Chapter 1 Product Specifications 1.4 ENVIRONMENTAL CONDITIONS 1.4.01 Acoustic Rating Printing - 45 dBA Idle - not measurable 1.4.02 Altitude 10,000 feet (3,048 meters) 1.4.03 Ambient Temperature and Relative Humidity (RH) Operation Temperature: 65 to 80 degrees Fahrenheit (18 to 26.
Page: 7 Service Guide OJ2010 Chapter 1 Product Specifications 1.5 AGENCY APPROVALS 1.5.01 Listings Canadian ICES Class B CE CSA No: CSA Standard C22.2 (220) DEMCO FCC: FCC Class B, Part 15 FEI GS SEMCO UL no: UL Standard No. 478 VCCI Copyright 1997, Okidata, Division of OKI America, Inc.
Page: 8 Service Guide OJ2010 Chapter 1 Product Specifications 1.6 OPERATIONAL SPECIFICATIONS 1.6.01 Emulations Graphics Device Interface (GDI) for Windows HP PCL3 for DOS via Windows MS-DOS prompt 1.6.02 Graphics Resolution 300 (horizontal) x 600 (vertical) dots per inch (DPI) in Black and Color Modes 1.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 9 Service Guide OJ2010 Chapter 1 Product Specifications 1.6.06 Paper Loading Paper is installed face up. The leading edge (top of form) faces down into the printer. The aligned edge of the paper is to the right side of the printer (when the operator is facing the front of the unit.
Page: 10 Service Guide OJ2010 Chapter 1 Product Specifications Auto Feed Step Number 1. Fold down the automatic sheet feeder access cover. 2. Adjust the paper guides to the width of the paper. 3. Once the paper guides are adjusted, slide the paper into the automatic sheet feeder.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 11 Service Guide OJ2010 Chapter 1 Product Specifications Manual Feed Step Number 1. Paper to be loaded into the manual slot is placed against the Automatic Sheet Feed Access cover, shown in gray. 2. Slide the manual feed support lever to the right, to the approximate width of the page / envelope being inserted.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 12 Service Guide OJ2010 Chapter 1 Product Specifications 1.6.07 Print Method Thermal InkJet InkJet printers work by spraying liquid ink onto the print media. The inkjet printhead-to-media gap is very small. A crease or sharp edge on the paper may damage the inkjet head.
Page: 13 Service Guide OJ2010 Chapter 1 Product Specifications 1.6.08 Print Modes Black Draft Black Letter Quality Full Color 1.6.09 Print Resolution 300 (horizontal) x 600 (vertical) dots per inch (DPI) in Black and Color Modes Copyright 1997, Okidata, Division of OKI America, Inc.
Page: 14 Service Guide OJ2010 Chapter 1 Product Specifications 1.6.10 Print Speed 3 pages per minute in Black Draft Mode. 2 pages per minute in Black Letter Quality Mode. 2 to 4 pages per minute in Full Color Mode. Graphics Device Interface (GDI) When working with a GDI printer, data leaves the computer "pre-formatted" for the printer.
Improving Performance A GDI printer is the only type of printer that improves (up to the printers maximum rated performance) with the host computers improvement. In the example, a 25 MHz. 80386 system was compared to a 66 MHz 80486 system. Performance gains come from improving the computer, not by adding extras to the printer.
Page: 15 Service Guide OJ2010 Chapter 1 Product Specifications 1.7 PRINT MEDIA (PAPER) SPECIFICATIONS CAUTION: For best results when printing with color, use coated paper. Paper types that work well with the color print cartridge may not work well with the black print cartridge.
Page: 16 Service Guide OJ2010 Chapter 1 Product Specifications 1.7.02 Length Note: The recommended length is specific to paper type. Auto Minimum 5 inches (127 millimeters) Maximum 14.33 inches (364 millimeters) Manual Minimum 5 inches (127 millimeters) Maximum 14.
Page: 17 Service Guide OJ2010 Chapter 1 Product Specifications 1.7.05 Weight Note: The recommended weight is specific to paper type and paper feed path. Auto 16 to 24 lb. (60 to 90 g/m 2 ) Manual 16 to 32 lb. (60 to 120 g/m 2 ) Recommended 20 lb. (75 g/m 2 ) Copyright 1997, Okidata, Division of OKI America, Inc.
Page: 18 Service Guide OJ2010 Chapter 1 Product Specifications 1.7.06 Width Note: The recommended width is specific to paper type and paper feed path. Auto Normal 3.5 to 8.5 (88.9 to 215.9 millimeters) Heavy weight / stiff 3 to 8 inches (76.2 to 215.9 millimeters) Manual 3 to 9 inches (76.
Page: 19 Service Guide OJ2010 Chapter 1 Product Specifications Card Stock (Index Cards) Weight: 16 to 24 lbs. (60 to 90 g/m 2 ) Width: 3 to 8 inches (76.2 to 215.9 millimeters) Length: 5 to 14.33 inches (127 to 364 millimeters) Thickness: .0028 to 0.020 inches (0.
Page: 20 Service Guide OJ2010 Chapter 1 Product Specifications Cut Sheet Weight: 16 to 32 lbs. (60 to 120 g/m 2 ) Width: 3 to 9 inches (76.2 to 228.6 millimeters) Length: 5 to 14.33 inches (127 to 364 millimeters) Thickness: 0.0028 to .0075 inches (0.
Page: 21 Service Guide OJ2010 Chapter 1 Product Specifications Envelopes Notes: Envelopes are ONLY printed in landscape mode Envelopes are ONLY printed in landscape left (90 degree clockwise rotation). Copyright 1997, Okidata, Division of OKI America, Inc.
Page: 22 Service Guide OJ2010 Chapter 1 Product Specifications Auto Feed Weight: 20 to 24 lbs. (75 to 90 g/m 2 ) Width: 3 to 8 inches (76.2 to 215.9 millimeters) Length: 5 to 14.33 inches (190.5 to 364 millimeters) Size: Thickness: .003 to .024 inches (0.
Page: 23 Service Guide OJ2010 Chapter 1 Product Specifications Manual Feed Weight: 20 to 28 lbs. (75 to 105 g/m 2 ) Width: 3 to 9 inches (76.2 to 228.6 millimeters) Length: 7.5 to 14.33 inches (190.5 to 364 millimeters) Size: Thickness: .003 to .024 inches (0.
Page: 24 Service Guide OJ2010 Chapter 1 Product Specifications Orientation Orientation is landscape left (90 degree clockwise rotation) Envelopes feed lengthwise. Envelopes feed face-up. Close envelope flaps before feeding When using the manual tray, line up the envelope with its right edge to the edge location symbol.
Page: 25 Service Guide OJ2010 Chapter 1 Product Specifications Labels Notes: The page size for labels is limited to letter and A4. For best results, DO NOT use labels with a slick backing material. For best results, DO NOT print within 0.04 inches (1 millimeter) of the die cut.
Manual Paper 32 to 49 lb. (120 to 185 g/m2) Polyester 59 lb. (220 g/m2) Vinyl 80 lb. (300 g/m2) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 26 Service Guide OJ2010 Chapter 1 Product Specifications Transparency NOTES: In general, only specially coated transparencies are recommended for use in inkjet printers. Select transparencies specifically designed for inkjet printers. The time required for the ink to dry on a transparency may be very long.
Page: 27 Service Guide OJ2010 Chapter 1 Product Specifications 1.8 MEMORY SPECIFICATIONS 1.8.01 General Information The unit uses the resources of the personal computer (PC) for most functions. Okidata recommends the configuration listed below. 386 or faster IBM PC Windows 3.
Page: 28 Service Guide OJ2010 Chapter 1 Product Specifications 1.9 CONSUMABLES 1.9.01 Black Print Cartridge 56 Nozzles Black ink Average Life (Ink Saver OFF): 1000 pages at 5% coverage 1.
Page: 29 Service Guide OJ2010 Chapter 1 Product Specifications 1.10 OPTIONS 1.10.01 General Information At this time, no options are available for the unit. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 30 Service Guide OJ2010 Chapter 1 Product Specifications 1.11 RELIABILITY 1.11.01 Mean Time Before Failure (MTBF) Approximately 25,000 hours Approximate maximum usage: 1,000 pages / month 1.11.02 Mean Time To Repair (MTTR) Approximately 36 minutes to major sub-assembly level 1.
Page: 31 Service Guide OJ2010 Chapter 2 Principles of Operation 2.1 ELECTRICAL OPERATION 2.1.01 General Information The OkiJet 2010 is a fully featured Windows-based, inkjet printer. This product is a Graphics Device Interface (GDI) printer. Data leaving the computer is "pre-formatted" for the printer.
Page: 32 Service Guide OJ2010 Chapter 2 Principles of Operation 2.1.02 Emulations The unit is capable of the emulations listed below. Graphics Device Interface (GDI) for Windows HP PCL3 for DOS via Windows MS-DOS prompt Copyright 1997, Okidata, Division of OKI America, Inc.
Page: 33 Service Guide OJ2010 Chapter 2 Principles of Operation 2.1.03 Interface Bi-Directional Centronics Parallel Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 34 Service Guide OJ2010 Chapter 2 Principles of Operation 2.1.04 Memory The unit uses the resources of the personal computer (PC) for most functions.
Page: 35 Service Guide OJ2010 Chapter 2 Principles of Operation 2.1.05 Operator Panel There is a minimal operator panel. The unit is controlled via software in the computer. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 36 Service Guide OJ2010 Chapter 2 Principles of Operation 2.1.06 Parallel Port The parallel port may be checked by running the Parallel Port Test. Refer to Section 3.3 of this Service Handbook for further information. Copyright 1997, Okidata, Division of OKI America, Inc.
Page: 37 Service Guide OJ2010 Chapter 2 Principles of Operation 2.1.07 Power On Self Test (POST) Sequence When the printer is powered ON, the Power On Self Test (POST) Sequence occurs. Correct POST The correct POST sequence is listed below. 1. The power light comes on.
Page: 38 Service Guide OJ2010 Chapter 2 Principles of Operation 2.1.08 Power Supply The power supply board is a universal switching power supply. Incoming ac voltage is converted to dc voltage, which is then supplied to the system board. Copyright 1997, Okidata, Division of OKI America, Inc.
Page: 39 Service Guide OJ2010 Chapter 2 Principles of Operation 2.1.09 System Board The system board controls all printer functions not controlled by the computer. U56 on the system board is the code module (EPROM). When replacing the system board, be sure to remove the EPROM.
Page: 40 Service Guide OJ2010 Chapter 2 Principles of Operation 2.2 MECHANICAL OPERATION 2.2.01 Paper Feed Paper feeding is performed by the large and small feed roll assemblies, which are driven by the paper feed motor assembly and the pick roll assembly.
Page: 41 Service Guide OJ2010 Chapter 2 Principles of Operation 2.2.02 Paper Feed Methods The unit can feed the print media two ways: auto and manual. Auto Holds up to 150 sheets (depending on thickne.
Page: 42 Service Guide OJ2010 Chapter 2 Principles of Operation 2.2.03 Paper Feed Path The unit feeds the printer media (paper) in a Lazy "L" path. The paper bends approximately 75 degrees. The gentle bend allows the OkiJet 2010 to have fewer paper jams.
Page: 43 Service Guide OJ2010 Chapter 2 Principles of Operation 2.2.04 Paper Loading Paper is installed face up. The leading edge (top of form) faces down into the printer. The aligned edge of the paper is to the right side of the printer (when the operator is facing the front of the unit.
Page: 44 Service Guide OJ2010 Chapter 2 Principles of Operation Envelope Orientation Orientation is landscape left (90 degree clockwise rotation) Envelopes feed lengthwise. Envelopes feed face-up. Close envelope flaps before feeding When using the manual tray, line up the envelope with its right edge to the edge location symbol.
Page: 45 Service Guide OJ2010 Chapter 2 Principles of Operation Auto Feed Step Number 1. Fold down the automatic sheet feeder access cover. 2. Adjust the paper guides to the width of the paper. 3. Once the paper guides are adjusted, slide the paper into the automatic sheet feeder.
Page: 46 Service Guide OJ2010 Chapter 2 Principles of Operation Manual Feed Step Number 1. Paper to be loaded into the manual slot is placed against the Automatic Sheet Feed Access cover, shown in gray. 2. Slide the manual feed support lever to the right, to the approximate width of the page / envelope being inserted.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 47 Service Guide OJ2010 Chapter 2 Principles of Operation 2.2.05 Printhead Mechanism The printhead is part of the print cartridge. It is replaced when the print cartridge is replaced. The OkiJet 2010 is a thermal inkjet printer. It sprays liquid ink onto the print media.
NEVER refill or use refilled print cartridges. Refilling empty print cartridges with unapproved ink will invalidate the warranty. Incompatible inks can cause damage to the printhead or printer. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved.
Page: 48 Service Guide OJ2010 Chapter 2 Principles of Operation 2.2.06 Print Modes The unit is capable of the print modes listed below. Black Draft Black Letter Quality Full Color Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved.
Page: 49 Service Guide OJ2010 Chapter 2 Principles of Operation 2.2.07 Print Resolution The units print resolution is 600 by 300 dots per inch. Dual printhead design allows the unit to print color and true black without changing printheads. Copyright 1997, Okidata, Division of OKI America, Inc.
Page: 50 Service Guide OJ2010 Chapter 2 Principles of Operation 2.2.08 Print Speed The unit is capable of the print speeds listed below. 3 pages per minute in Black Draft Mode. 2 pages per minute in Black Letter Quality Mode. 2 to 4 pages per minute in Full Color Mode.
In the example, a 25 MHz. 80386 system was compared to a 66 MHz 80486 system. Performance gains come from improving the computer, not by adding extras to the printer. Upgrades will improve the customers computer system and the performance of the OkiJet 2010.
Page: 51 Service Guide OJ2010 Chapter 2 Principles of Operation 2.2.09 Print Quality Enhancement Technique (PQET) [Edge Smoothing] The unit utilizes an edge smoothing technique called Print Quality Enhancement Technique (PQET). This technique reduces the "jaggies" seen in slanted (italics) character set printouts.
Page: 52 Service Guide OJ2010 Chapter 2 Principles of Operation 2.2.10 Spacing Spacing is performed when the encoder card drives the print cartridge along the carrier guide rod, parallel to the print media. Copyright 1997, Okidata, Division of OKI America, Inc.
Page: 53 Service Guide OJ2010 Chapter 2 Principles of Operation 2.2.11 Maintenance Station The maintenance station has two functions. 1. It cleans the printhead nozzles during the print operation. 2. It seals the printhead when it is not being used. This prevents the nozzles from drying.
Page: 54 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.1 OVERVIEW 3.1.01 General Information This section lists the parts replacement, adjustment, cleaning, lubrication, and shipping procedures. Disassembly should not be performed unless absolutely necessary.
Page: 55 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.1.02 Maintenance Items The following items are required to service the unit. Disassembly / Adjustments #1 Phillips Screwdriver (wi.
Page: 56 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.1.03 Maintenance Precautions 1. Do not disassemble the unit if it is operating normally. 2. Before starting disassembly and assembly, always power OFF the unit and detach the AC power cord.
14. Perform the Nozzle Test when any of the following occur. Refer to Section 3.3 of this Service Handbook . The nozzles appear to be clogged. Characters are not printing properly. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved.
Page: 57 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2 DISASSEMBLY/ASSEMBLY PROCEDURES General Information This section contains the printer disassembly procedures. Only the removal procedures are explained here. Reverse the procedure for the installation.
Page: 58 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.01 Preliminary Items 1. Power OFF the unit. 2. Remove any paper. 3. Detach the AC power cord, if installed. 4. Detach the parallel interface cable, if installed. NOTE: The AC power cord IS NOT supplied with the printer.
Page: 59 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.02 Base Assembly 1. Remove the preliminary items. . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . . . . . . . .
When installing the machine on the base assembly, be sure to connect the ejectors to the large feed roll shaft. P/N 50220101 Assembly: Base RSPL B.2.02 Includes the parts listed below. P/N N/A Exit Tray B.2.02 P/N N/A Feet B.2.02 P/N 50516901 Gutter Pad: Base Assembly RSPL B.
Page: 60 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.03 Carrier Belt 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the carrier frame assembly.
Page: 61 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.04 Carrier Frame Assembly.
1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . . . . . . . . . . . . . . (3.2.30 ) 4. Remove the base assembly. . . . . . . . . . . . . (3.2.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 62 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.05 Carrier Transport Motor 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Disconnect the transport motor connector from the system board.
Page: 63 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.06 Code Module / EPROM 1. Remove the preliminary items. (3.2.01 ) 2. Remove the front cover.
4. Gently pry the code module (EPROM) from the system board. NOTES: Note the position of the notch in the module. The notch is down. Removing the system board resets the head to head and bi-directional printing alignments to factory defaults. The end user performs these alignments through the User Software Utility.
Page: 64 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.07 Edge Guide Assemblies and Paper Load Shaft 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover.
Includes Spring: Left Paper Load (PP) B.2.08 Spring: Right Paper Load (PP) B.2.08 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.
Page: 65 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.08 Ejectors 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Unlatch the ejectors (1) from the large feed roll shaft (2) by pushing down on the ejectors where they grip the large feed roll shaft.
Page: 66 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.09 Encoder Card 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the printhead carrier assembly.
Page: 67 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.10 Encoder Strip 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the printhead carrier assembly.
Page: 68 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.11 Feed Arm Assembly 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . .
Page: 69 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.12 Front Cover 1. Remove the preliminary items. (3.2.01 ) 2. Place a straight-slot screwdriver in slot A and release the cover latches. 3. Slide the cover in the direction of Arrow B and remove the cover (1).
Page: 70 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.13 Gutter Pad 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . . . . .
Page: 71 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.14 Inside Idler Gears 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . .
Page: 72 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.15 Large Feed Roller 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . .
5. Use a small straight-slot screwdriver to break the four prongs of the small compound gear. 6. Remove the small compound gear. 7. Release the large feed roller (B/M) assembly (2) from the four mounting clips and remove the large feed roller assembly from the mid frame.
Page: 73 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.16 Large Outside Gear 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . .
P/N N/A C-Clip (PP) RSPL B.2.04 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 74 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.17 Left Side Frame Assembly 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ( )) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ( )) 3. Remove the rear cover.
P/N 50409601 Assembly: Large Feed Roller B/M RSPL B.2.08 Includes the part listed below. P/N N/A Gear: Small Compound B.2.04 P/N N/A Screw: Side Frame (PP) B.2.08 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 75 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.18 Maintenance Station Assembly 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover.
Partner Exchange (BPX) for any updates to this material. ( http://bpx.okidata.com).
Page: 76 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.19 Maintenance Wipers and Caps 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Push the carrier to the left, away from the maintenance station.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 77 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.20 Manual Insert Tray 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ( ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ( ) 3. Remove the rear cover.
Page: 78 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.21 Mid Frame Assembly 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . .
Page: 79 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.22 Paper Feed Motor 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . .
Includes the three parts listed below. P/N N/A Motor Gear RSPL B.2.04 P/N N/A Paper Feed Motor RSPL B.2.04 P/N N/A Toroid RSPL B.2.04 P/N 58237001 Packet: Accessory Parts RSPL B.2.04 Includes the part listed below. P/N N/A Screw: Paper Feed Motor Mounting (PP) RSPL B.
Page: 80 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.23 Paper Guide and End of Form (EOF) Flag Assembly 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3.
P/N 51018101 Assembly: Paper Guide RSPL B.2.04 Includes the parts listed below. P/N N/A EOF Flag RSPL B.2.04 P/N N/A Spring RSPL B.2.04 P/N 58237001 Packet: Accessory Parts RSPL B.2.04 Includes the part listed below. P/N N/A Spring: Small Feed Roll (PP) RSPL B.
Page: 81 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.24 Paper Load Door 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Spread the left side frame (1) where it joins the paper load door (left) assembly (2) and remove the door.
Page: 82 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.25 Pick Roll Hub, Shaft, and Envelope Bucklers 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover.
P/N 58237001 Packet: Accessory Parts RSPL B.2.08 Includes the part listed below. P/N N/A Spring: Pick Roll Clutch (PP) RSPL B.2.08 P/N N/A E-Ring (PP) RSPL B.2.08 P/N N/A Spacer (PP) RSPL B.2.08 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved.
Page: 83 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.26 Power Supply 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover. . . . . .
Page: 84 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.27 Printhead Cable and Paper Deflector 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the printhead carrier assembly.
NOTE: Note that the printhead cable is routed under the retaining clip on the carrier. 4. Disconnect the printhead cable (1) from the encoder card (2). 5. Separate the cradle (3) from the printhead carrier assembly (4) by pushing out the cradle latches (5).
Page: 85 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.28 Printhead Carrier Assembly 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Unlock the four printhead cable connectors and disconnect the printhead cable (1) from the system board.
P/N N/A Retainer: Right Carrier Guide Rod (PP) RSPL B.2.06 P/N N/A E-Ring: Carrier Guide Rod (PP) RSPL B.2.08 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 86 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.29 Printhead Rubber Backer 1. Remove the preliminary items. . . . . . . . . . .
3. Remove the printhead carrier assembly. . . (3.2.28 ) 4. Separate the cradle (1) from the printhead carrier assembly (2) by pushing out the cradle latches (3). 5. Remove the rubber backer (4) and paper deflector (5) from under the printhead carrier cable (6).
Page: 87 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.30 Rear Cover 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Place a straight-slot screwdriver in both slots (1) and release the cover latches.
Page: 88 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.31 Right Side Frame Assembly 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover.
Page: 89 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.32 Small Feed Roll Shaft, Rollers, and Flap 1. Remove the preliminary items. . . . . . . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . . . . . . . . (3.2.12 ) 3. Remove the rear cover.
Page: 90 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.2.33 System Board 1. Remove the preliminary items. . . . . (3.2.01 ) 2. Remove the front cover. . . . . . . . . (3.2.12 ) 3. Unlock the four printhead cable connectors and disconnect the printhead cables from the system board (1).
Refer to the Users Guide for details. When replacing the system board, be sure to remove the EPROM (Code Module) at U56. Replacement boards are shipped WITHOUT the EPROM. CAUTION: When removing the board, you must follow standard electrostatic sensitive device (ESD) procedures or you may damage the components.
Page: 91 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.3 ADJUSTMENTS 3.3.01 General Information This section contains the procedures for performing adjustments on the printer. These procedures may be required when replacing either consumables or parts.
Page: 92 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.3.02 Printhead Alignment General Information Before performing this adjustment, always verify that the print cartridges are properly installed. Perform the printhead alignment procedure when any of the following occur.
4. Using the printed test page, select the number of the patterns that are aligned correctly. In this example, the correct choices are: 3 for Horizontal Alignment. 4 for Vertical Alignment. 3 for Bi-directional Alignment for both black and color. 5. Enter the number located under each pattern into the boxes on the Align Cartridges Tab.
Page: 93 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.3.10 Resets Ink Counter CAUTION: Reset the ink counter ONLY when a NEW print cartridge is installed. DO NOT reset the ink counter when an OLD print cartridge is re-installed. The ink counter is reset as part of the Print Cartridge Replacement procedure.
Page: 94 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.4 CLEANING WARNING When cleaning the printer, power OFF the printer and detach the AC power cable from the printer and the AC outlet. 3.4.01 General Information An accumulation of paper dust is a frequent cause of print quality problems in a printer.
Page: 95 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.4.02 Cleaning Schedule Clean when parts are replaced or Clean as needed. *There is no regular schedule for cleaning. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved.
Page: 96 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.4.03 Cleaning Tools 1. Clean, soft, lint-free cloth 2. Water 3. All-purpose cleaner Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 97 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.4.04 Areas to be Cleaned Printer Parts Areas to be Cleaned Action to be Taken Carrier Guide Rod Wipe with a clean soft lint-free cloth dampened with water. Wipe dry. Contacts inside the print cartridge carrier 1.
If ink is spilled, use an absorbent towel to wipe up the ink. Rinse with soap and water. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.
Page: 98 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.4.04 Nozzle Test General Information The Nozzle Test pinpoints and cleans (purges) any clogged nozzles in the print cartridges. After the test is complete, a test line prints. Use the test line to determine if the cleaning process was successful.
Page: 99 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly Procedure 1. Load paper into the sheet feeder. 2. Open the printer control dialog box. 3. Click on the Cartridges tab. 4. Click on Clean Print Nozzles. 5. The printer feeds a sheet of paper and prints the nozzle test pattern.
10. If the line is still broken, wipe the nozzles and contacts. Refer to the Wipe the Nozzles and Contacts section of this procedure ( ). Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 100 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly Wipe the Nozzles and Contacts Wipe the nozzles and contacts if the print quality does not improve after repeating the Nozzle Test three times. Dried ink may be on the print cartridge.
Page: 101 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly Clean the Carrier Contacts Wipe the nozzles and contacts if the print quality does not improve after repeating the Nozzle Test three times. Dried ink may be on the print cartridge. 1.
12. If the print quality does not improve, replace the print cartridge. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 102 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.5 LUBRICATION 3.5.01 General Information If the lubrication procedures are not performed properly, the printer will require more frequent cleaning. Excessive lubricant attracts dust and accumulations build up quickly.
Page: 103 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.5.02 Lubrication Schedule Lubricate when parts are replaced or Lubricate as needed. *There is no regular schedule for lubrication. Copyright 1997, Okidata, Division of OKI America, Inc.
Page: 104 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.5.03 Lubrication Types and Amounts Do NOT over-lubricate the printer. Operational problems are caused by excess lubricant. The excess lubricant causes dust to accumulate. These accumulations can jam gears or cause print problems.
Page: 105 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.5.04 Areas Not Lubricated Lubricant should never contact the parts listed below. Carrier Guide Rod Carrier Guide Rod Bearings Electrical Contacts and Connections Copyright 1997, Okidata, Division of OKI America, Inc.
Page: 106 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.6 SHIPPING INSTRUCTIONS 3.6.01 Return for Service CAUTION: When shipping the printer, use the original packaging to prevent damage. Be sure to remove the print cartridges. 1. Locate the original packaging or order replacement packaging from Okidata.
Page: 107 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.7 PRINT CARTRIDGE MAINTENANCE 3.7.01 General Information NOTE: DO NOT install the print cartridges in the printer until you are instructed to do so during the installation of the printer software.
When the Ink Low message appears for the black cartridge, there is enough ink to print approximately 150 more pages of text. When the Ink Low message appears for the color cartridge, you have enough ink to print approximately 30 pages. Copyright 1997, Okidata, Division of OKI America, Inc.
Page: 108 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.7.02 Installation 1. Make sure that the printer is powered ON. 2. Open the printer access cover. 3. Remove the black print cartridge from its packaging. DO NOT touch the copper-colored area! Hold the cartridge by its plastic surfaces.
6. Push back firmly on the handle until the print cartridge snaps into place. If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat this step. 7. Install the color cartridge using the same steps. Match the color print cartridges green handle to the green color strip on the carrier.
pattern has a number located beneath it. 11. Using the printed test page, select the number of the patterns that are aligned correctly. In this example, the correct choices are 3 for Horizontal Alignment. 4 for Vertical Alignment. 3 for Bi-directional Alignment for both black and color.
Page: 109 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.7.03 Replacement NOTE: Be sure to perform all print cartridge replacement steps from start to finish without interruption.
Black As you are facing the printer, the black print cartridge is installed in the left-hand position. Color Match the color print cartridges green handle to the green color strip on the carrier. As you are facing the printer, the color print cartridge is installed in the right-hand position.
Page: 110 Service Guide OJ2010 Chapter 3 Maintenance and Disassembly 3.7.04 Disposal CAUTION: DO NOT shake the cartridge. The remaining ink can leak. Before discarding a used print cartridge, place it in a leak-proof bag to contain any remaining ink. If ink is spilled, use an absorbent towel to wipe up the ink.
Page: 111 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.1 OVERVIEW 4.1.01 Introduction This section is used to isolate problems to the assembly level. Application problems and detection of faulty components on the printed circuit boards are NOT addressed.
Page: 112 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.1.02 Printer Serial Number Identification To identify the revision level of a printer, record the serial number from the back of the printer. Refer to the following to decode the serial number.
Page: 113 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.1.03 Code Level Identification To identify the code level and code level date, print the Test Page. Refer to Section 4.8 for information on printing the test . The first line of the test page is the code level and the code level date.
Page: 114 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.2 REPORTING PROBLEMS 4.2.01 General Information Okidata strives to provide accurate and detailed service information through its training materials. Okidata realizes that service technicians have valuable experience, knowledge, and opinions.
Page: 115 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.2.02 Problem Lists Technicians frequently request a list of common problems specific to a product. Service Training Kits are written before a product is shipped to customers. Therefore, such information is NOT available when a product is first released.
Page: 116 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.2.03 Reporting Methods Okilink II You may use Okilink II to report your findings. Refer to the Course Administration section of this Service Handbook or the Service Center Reference Guide for information on using Okilink II.
Page: 117 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.3 TROUBLESHOOTING UPDATES 4.3.01 General Information Okidata distributes updated troubleshooting information five ways.
Page: 118 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.4 TROUBLESHOOTING TIPS 4.4.01 Preliminary Checks 1. The printer can be serviced without being connected to a host computer. 2. Is the product being operated under the proper ambient conditions? 3.
Page: 119 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.4.02 Problem Categories The categories of problems that you might encounter when servicing the printer are listed below. Service Error Indicators (Power ON light flashes) Service Error Indications are displayed as a series of flashes of the Power ON light.
Page: 120 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.4.03 START HERE Flowchart START Is the Power ON light flashing? YES Count the number of flashes between pauses. Refer to Service Error Indications, Section 4.6 of this Service Handbook .
Page: 121 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.4.04 Tips for Preventing Image Problems 1. Make sure that the print cartridges are not "used up". If the printer output is faded, install a new print cartridge, then print another sample.
Page: 122 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.4.05 Common Problems Use this section to identify and solve common printer problems. Additional troubleshooting information can also be found in the on-line Help provided with the printer control software.
Let the ink dry before handling the paper. In the Printer Setup Dialog box, click the Media / Quality tab, then change Print Quality to Draft. Clean the print cartridge nozzles. Refer to Section 3.4 of this Service Handbook, Print the Nozzle Test . 4.
Make sure that the printer power cord is plugged into the printer and the electrical outlet. Make sure that the electrical outlet is working. 11. The printer power light (next to the power switch) does not come on when the printer is powered on. Make sure that the printer power cord is plugged into the printer and the electrical outlet.
Make all printer setting changes in your application if possible. Use the Printer Dialog Boxes to make changes only if your application does not have that option. 17. Printer prints very slowly. NOTE: Graphics print more slowly than text. Change print quality to Draft.
21. Paper fails to feed. Make sure that the paper load door is closed. Remove any obstructions inside the printer. 22. Paper skews or buckles. Make sure that there is not too much paper in the sheet feeder. Make sure that the paper guides do not cause the paper to bow in the sheet feeder.
Page: 123 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.5 ABNORMAL OUTPUT 4.5.01 Output Samples Light Or Blurred Output In the printer setup dialog box: Click the Media / Quality tab, then change the Print Quality setting to something other than Draft.
or Maximum. Check the paper being used. Make sure that the correct type of paper is being used. Make sure that the paper is straight and unwrinkled. Let the ink dry before handling the paper. In the Printer Setup Dialog box, click the Media / Quality tab, then change Print Quality to Draft.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 124 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.6 FAULT ALARMS 4.6.01 General Information The printer can be serviced without being connected to a host computer. When an error condition exists, the Power ON light will flash. The type of error condition can be determined by counting the number of flashes.
9 79 Replace the Code Module and / or the system board. 10 127 and up Replace the Code Module and / or the system board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 125 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.6.02 Power On Self Test (POST) Sequence When the printer is powered ON, the Power On Self Test (POST) Sequence occurs. Correct POST The correct POST sequence is listed below. 1. The power light comes on.
Page: 126 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.6.03 Symptom Lists Carrier Transport Problems No carrier movement Refer to RAP 09, Transport Service Check, Section 4.7 of this Service Handbook . Slow carrier movement Refer to RAP 09, Transport Service Check, Section 4.
Paper fails to exit. Refer to RAP 04, Paper Feed Service Check, Section 4.7 of this Service Handbook . Noisy paper feed. Refer to RAP 04, Paper Feed Service Check, Section 4.7 of this Service Handbook . Envelopes fail to feed. Refer to RAP 01, Envelope Feed Service Check, Section 4.
Ink Smearing Refer to RAP 04, Paper Feed Service Check, Section 4.7 of this Service Handbook . Vertical streaks on paper Refer to RAP 04, Paper Feed Service Check, Section 4.7 of this Service Handbook . Print lines crowded Refer to RAP 04, Paper Feed Service Check, Section 4.
Page: 127 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.7 REPAIR ANALYSIS PROCEDURES (RAPs) 4.7.01 Using the RAPs The printer can be serviced without being connected to a host computer. When using the Repair Analysis Procedures, follow these steps.
Page: 128 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.7.02 RAP Index Description RAP Number Envelope Feed Service Check 01 First Print Line Service Check 02 Maintenance Service Check .
Page: 129 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis RAP 01: Envelope Feed Service Check 1. Check the envelope guides. Be sure that the envelope guides have been turned to the envelope load positions. Be sure the envelope guides are against the envelopes.
Page: 130 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis RAP 02: First Print Line Service Check 1. Check the End of Forms Flag for binds or damage. 2. Check the End of Forms Sensor for dirt. 3. Perform the End of Forms Sensor Test. Refer to Section 4.
Page: 131 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis RAP 03: Maintenance Service Check Check the maintenance station for worn or broken parts. Check for loose or worn wipers. Check for loose or worn caps. The maintenance station has two functions.
Page: 132 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis RAP 04: Paper Feed Service Check Does the machine have paper jam problems? YES Perform the following procedures in the listed order. Check the operation of the unit between each step.
Pin 3 to Pin 6 If the readings are incorrect, replace the motor. Check for motor pins shorted to the motor housing. If you find a shorted pin, replace the motor. If the problem remains, replace the system board. Although the paper feeds in a forward direction only, the paper feed motor turns in two directions.
6. Check the sheet feeder. Check the pick rollers for wear or damage. Check the envelope bucklers for wear or damage. Check all the parts inside the left and right edge guides for wear or damage. 7. Check the end-of-forms flag spring. Check the spring for binds or damage.
Page: 133 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis RAP 05: Paper Path Service Check Examine the machine. Check the entire paper path for obstructions. Be sure that the paper guides are not worn or broken. Be sure that the paper guides are positioned against the paper without binding or buckling the paper.
Page: 134 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis RAP 06: Parallel Port Service Check Check the parallel port. Run a test page to be sure that the printer can print. Refer to Section 4.8 of this Service Handbook . Run the Parallel Port Test.
Page: 135 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis RAP 07: Power Service Check Check the power supply. Disconnect J11 from the system board. Check the following voltages on the power supply cable. + 5 vdc J11-1 to GND + 24 vdc J11-3 to GND If you do not have the correct voltage, replace the power supply.
Page: 136 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis RAP 08: Print Quality Service Check 1. Check the print cartridges. Replace if necessary. 2. Check the installation of the printhead carrier assembly. Check the connections of the printhead cables to the system board.
Intermittent nozzle failures can be caused by worn parts in the maintenance station. Perform the Maintenance Station Service Check. Refer to RAP 03 of this Service Handbook . If the Maintenance Station Service Check does not correct the problem, go to the next step listed below.
Page: 137 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis RAP 09: Transport Service Check 1. Check the transport motor. A. Check the motor for binds, or a loose motor pulley. B. Disconnect the transport motor (J6) from the system board. Check for 8 to 18 ohms between pins 2 and 3 on the motor cable.
5. Check the encoder strip for wear and dirt. 6. Check the printhead cable. A. Be sure that connector J4 is fully seated. B. Check the cable for damage. 7. Check the encoder strip, the printhead cable, the encoder card, and the system board. Perform the Encoder Sensor Test.
Page: 138 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.8 TESTS 4.8.01 General Information This section covers the tests listed below. Test Page Parallel Port Test Encoder Sensor Test End of Forms Sensor Test Initialize Error Log Printer Error Log Recovery Copyright 1997, Okidata, Division of OKI America, Inc.
Page: 139 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.8.02 Test Page This procedure prints the test page. The test page contains the code level and code level date information. The test page is used to clean (purge) the nozzles. It is also used to verify that all print nozzles are working.
Interpreting the Test Page The first line of the test page is the code level and the code level date. The next line is the black print cartridge nozzle pattern. The next three lines are the purge pattern. All nozzles print the purge pattern. The purge pattern action cleans (purges) the nozzles.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 140 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.8.03 Parallel Port Test This test performs a wrap around test between the printer parallel port and the parallel port test connector. This test requires a parallel port wrap plug. Procedure To run the test, follow this procedure.
Pins 11 and 14 Pins 15 and 33 Pins 34, 35, and 36 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 141 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.8.04 Encoder Sensor Test This test disables the printer motors to allow you to manually move the carrier to verify that the encoder is working correctly. To run the test, follow this procedure.
If the voltage at Pin 3 does not change, replace the encoder card. If the problem remains, replace the printhead cable. 7. To stop the test, power OFF the printer or unplug the printer. 8. Return the jumper to its original pin position. Copyright 1997, Okidata, Division of OKI America, Inc.
Page: 142 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.8.05 End of Forms Sensor Test This test checks the operation of the end of forms sensor on the sensor board. 1. Power OFF the unit. 2. Move the two pin jumper on connector J13 of the system board to the position shown below.
Page: 143 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.8.06 Initialize Error Log This test allows you to track new errors. Use this procedure to reset the error log to zero. The error log is especially helpful in diagnosing intermittent or difficult problems.
Page: 144 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.8.07 Printer Error Log Recovery This test retrieves the last error from NVRAM. To run the test, follow this procedure. 1. Power OFF the printer. 2. Move the two pin jumper on connector J13 of the system board to the pin position shown below.
Page: 145 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.9 RESISTANCE CHECKS 4.9.01 General Information This section covers the resistance checkpoints for the motors listed below. Paper Feed Motor Transport Motor Copyright 1997, Okidata, Division of OKI America, Inc.
Page: 146 Service Guide OJ2010 Chapter 4 Failure and Repair Analysis 4.9.02 Checkpoint Locations Paper Feed Motor 1. Disconnect the paper feed motor cable (J5) from the system board.
Page: 147 Service Guide OJ2010 Chapter A Board Diagrams A.1 OVERVIEW A.1.01 General Information This section describes the characteristics of the printed circuit boards used in the product. The areas listed below are covered. Firmware Fuses Jumpers Switches Sensors Test Points Where an item is not applicable, the word NONE will be listed.
Page: 148 Service Guide OJ2010 Chapter A Board Diagrams A.2 INDEX TO CHARTS Description Board Designation Section System Board N/A A.2.01 Power Supply N/A A.2.02 Encoder Card N/A A.2.03 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved.
Page: 149 Service Guide OJ2010 Chapter A Board Diagrams A.2.01 System Board NOTES: Removing the system board resets the head to head and bi-directional printing alignments to factory defaults. The end user performs these alignments through the User Software Utility.
Firmware U56 Code Module: EPROM Fuses NONE Jumpers Refer to the following pages Sensors S1: End of Form (EOF) Sensor Switches SW1: Power Switch Test Points.
Jumpers J12, Communications Jumper J13, Test Jumper.
NOTES: This appendix provides a brief description of each board. Troubleshooting information is provided in Section Four of this Service Handbook. Test procedures are provided in Sections Three and Four of this Service Handbook. Please refer to Sections Three and Four for details on the adjustment and testing procedures mentioned in this appendix.
Page: 150 Service Guide OJ2010 Chapter A Board Diagrams A.2.02 Power Supply Firmware NONE Fuses NONE Jumpers NONE Sensors NONE Switches NONE Test Points J11, Pin 1 to Ground (Power Supply Cable) + 5 Vdc J11, Pin 3 to Ground (Power Supply Cable) + 24 Vdc Copyright 1997, Okidata, Division of OKI America, Inc.
Page: 151 Service Guide OJ2010 Chapter A Board Diagrams A.2.03 Encoder Card Firmware NONE Fuses NONE Jumpers NONE Sensors NONE Switches NONE Test Points NOTES: This appendix provides a brief description of each board. Troubleshooting information is provided in Section Four of this Service Handbook.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 152 Service Guide OJ2010 Chapter A Board Diagrams A.3 RESISTANCE CHECKPOINTS A.3.01 General Information This section covers the resistance checkpoints for the motors listed below. Paper Feed Motor Transport Motor Copyright 1997, Okidata, Division of OKI America, Inc.
Page: 153 Service Guide OJ2010 Chapter A Board Diagrams A.3.02 Checkpoint Locations Paper Feed Motor 1. Disconnect the paper feed motor cable (J5) from the system board.
Page: 154 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.1 OVERVIEW B.1.01 General Information This appendix will assist you in identifying the assemblies and parts of the product. Use Section Four (Failure Analysis) to determine the defective part(s).
Page: 155 Service Guide OJ2010 Chapter B Illustrated Parts Listing Format The format for this appendix is a series of tables with diagrams. The tables contain the item reference number, the Okidata part number and Okidata control number, the part description, a comments section, and the disassembly procedure.
Page: 156 Service Guide OJ2010 Chapter B Illustrated Parts Listing Current Part Numbers Okidata has made every effort to include current part numbers in this Service Handbook at the time of publishing. However, technical information frequently changes.
Page: 157 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.1.02 Definition of Terms Assemblies Assemblies are parts grouped under a single description and/or part number. Generally, individual items in an assembly are not available from Okidata.
Refer to the the Course Administration section of this Service Handbook or the Service Center Reference Guide for information on accessing Okilink II (). Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 158 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.1.03 Parts Ordering Information Placing a Parts Order All authorized Okidata resellers may order spare parts and consumables for Okidata products. Orders are placed through Okidata's Order Processing Center Department.
Please refer to your Service Center Reference Guide for details on ordering parts. You should have the following information available before you place your order.
Page: 159 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2 CHARTS Below is an index to the illustrated parts breakdown charts. Description Section Printer B.2.01 Covers B.2.02 Frames B.2.03 Paper Feed B.2.04 Electronics B.2.05 Carrier B.2.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 160 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.01 Printer Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information.
Page: 161 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.02 Covers Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No. Description Comments Disassembly Procedure 1 50220101 69G4115 Assembly: Base RSPL Inc.
8 LED Lens Part of 5 3.2.12 9 53074901 69G4118 Cover: Rear RSPL 3.2.30 10 50516901 69G4119 Gutter Pad: Base Assembly RSPL 3.2.13 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 162 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.03 Frames Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No. Description Comments Disassembly Procedure 11 53347401 69G4120 Assembly: Left Side Frame Sub w/o Gears RSPL 3.
15 53347601 69G4122 Frame: Carrier RSPL 3.2.04 16 * 69G4188 Screw: Frame Mounting (PP) 3.2.04 * This part is included in P/N 58237001, Packet: Accessory Parts. It is an RSPL item. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved.
Page: 163 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.04 Paper Feed Not Shown 25, 26, 27 Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No. Description Comments Disassembly Procedure 17 51018101 69G4128 Assembly: Paper Guide RSPL Incl.
21 50929601 69G4129 Arm: Ejector RSPL 3.2.08 22 50409601 69G4124 Assembly: Large Feed Roller B/M RSPL Incl. 23 3.2.15 23 Gear: Small Compound Part of 22 3.2.15 24 56512401 69G4125 Assembly: Paper Feed Motor RSPL Incl. 25 26 27 3.2.22 25 Paper Feed Motor Part of 24 3.
Page: 164 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.05 Electronics Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No. Description Comments Disassembly Procedure 33 ! 55078701 7060498 Board: System (w/o EPROM) RSPL 3.
38 * 69G4188 Screw: Ground Jumper Mounting (PP) 3.2.33 39 * 69G4188 Jumper: 2-Pin (PP) 3.2.33 * This part is included in P/N 58237001, Packet: Accessory Parts. It is an RSPL item. * When replacing the system board, be sure to remove the EPROM (Code Module) at U56.
Page: 165 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.06 Carrier Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No. Description Comments Disassembly Procedure 40 51018301 69G4154 Assembly: Printhead Carrier B/M RSPL Inc.
47 50220201 69G4156 Assembly: Encoder Card RSPL 3.2.09 48 * 69G4188 Screw: Encoder Card Mounting (PP) 3.2.09 49 * 69G4188 Retainer Right: Carrier Guide Rod (PP) 3.2.28 50 * # 69G4188 E-Ring: Carrier Guide Rod (PP) 3.2.28 51 50111701 7060479 Interlock Key: PH Cartridge RSPL * This part is included in P/N 58237001, Packet: Accessory Parts.
Page: 166 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.07 Carrier Transport Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No. Description Comments Disassembly Procedure 52 56512501 69G4158 Assembly: Carrier Transport Motor RSPL 3.
57 * 69G4188 Tensioner: Encoder Strip (PP) 3.2.10 58 * 69G4188 Cuff: Tensioner (PP) 3.2.10 * This part is included in P/N 58237001, Packet: Accessory Parts. It is an RSPL item. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved.
Page: 167 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.08 Sheet Feeder Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No. Description Comments Disassembly Procedure 59 51018201 70G0480 Guide: Right Edge & Width Strip RSPL 3.
66 53075101 69G4164 Assembly: Paper Load Door (Left) RSPL 3.2.24 67 50220301 69G4165 Tray: Manual Insert RSPL 3.2.20 68 69G4127 Gear: Paper Load (Gears B/M) 3.2.07 69 * 69G4188 E-Ring (PP) 3.2.25 70 * 69G4188 Screw: Side Frame (PP) 3.2.17 31 71 * 69G4188 Spring: Left Paper Load (PP) 3.
Page: 168 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.09 Maintenance Station Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No. Description Comments Disassembly Procedure 75 50111801 69G4186 Assembly: Maintenance RSPL 3.
Page: 169 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.10 Packing Materials No picture available at press time. Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No.
Page: 170 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.11 Consumables Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No. Description Comments Disassembly Procedure 79 52109301 1380620 Cartridge: Black Consumable 3.
Page: 171 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.12 Documentation Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Okidata Control No. Description Comments Refer to B.
89 53547501 N/A Okidata Support 3-Ring Binder Document Both N/A 90 N/A N/A Product Updates Document Refer to Okilink N/A 91 N/A N/A Recommended Spare Parts List Document Refer to Okilink N/A 92 N/A N/.
Page: 172 Service Guide OJ2010 Chapter B Illustrated Parts Listing B.2.13 Service Training Kit Revision List P/N 58237301 OkiJet 2010 Service Training Kit Except for the users documentation (Users Guide), items in the training kit are NOT available separately.
An important point after buying a device Oki JET 2010 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Oki JET 2010 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Oki JET 2010 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Oki JET 2010 you will learn all the available features of the product, as well as information on its operation. The information that you get Oki JET 2010 will certainly help you make a decision on the purchase.
If you already are a holder of Oki JET 2010, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Oki JET 2010.
However, one of the most important roles played by the user manual is to help in solving problems with Oki JET 2010. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Oki JET 2010 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
