Instruction/ maintenance manual of the product B411 Oki
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User’s Guide 59321901 my.okidata.com B411 / B431.
2 > B411/B431 Copyri ght Information Copyright Information Copyright © 2010 by Oki Data. Al l Rights Reserved B411, B431 User’s Guide P/N 59321901, Revision 1.1 March, 2010 Disclaim er Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date.
Contents 3 > B411/B431 Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 About This Manual . . . . . . . . . . . . . . .
4 > B411/B431 Contents Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Printer settings in Windows . . . . . . . . . . . . . . . . . . . . . . .68 Printing preferences in Wind ows applications . . . . . . . .
5 > B411/B431 Contents Feed jam or exit jam . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . . 128 Paper feed problems . . . . . . . . . . . . . . . . . . . . . . . . . .
6 > B411/B431 Notes, Cautions and Warni ngs Notes, Cautions and Warnings For the protection of your produc t, and in order to ensure that you benefit from its full funct ionality, this model has been designed to operate only with genuine original t oner cartridges.
7 > B411/B431 Introduction Introduction Printer features • Four different models to choose from: B411d, B411d n, B431d, B431dn (d denotes Duplex included and n denotes Network Interface Card included). • Memory: 64 MB . • High speed printing: - B411: 40 ppm for Letter and 38 ppm for A4.
8 > B411/B431 Introduction Additionally, the following optional features are available: • 64 and 256 MB RAM DIMM: to extend t he main memory of your printer and speed up the processing of large files. • Second paper tr ay: to increase your printer’ s paper handling capacity by 530 sheets (20-lb.
9 > B411/B431 About This Manual About This Manual This manual has been written us i n g more than one printer as a model and the illustrations/ screenshots reflect this.
10 > B411/B 431 Printer Comp onents Printer Components Apart from t he Operator p anels, which ar e described in the next chapter, the B411 and B431 printers l o ok similar from the outside. Front View 1. Operator panel (B431dn shown) 2. Output Stack er (150 sheets, face down) 3.
11 > B411/B 431 Printer Comp onents Interior View 1. ON/OFF switch 2. LED arra y 3. Image drum 4. Manual Feed T ray (only for B411, single sheet feed), (shown in open position 5.
12 > B411/B 431 Printer Comp onents Rear View 1. Power cabl e connection 2. Par allel interface connection 3. USB interface co nnection 4. LAN interface connection (only for B411dn and B431dn) 5. Memory panel (to upgr ade your printer’s memory RAM DIMM) 6.
13 > B411/B431 Operator Panels Operator Panels This chapter descri bes the function of the operator panel on your printer. It is useful to describe the Configuration Tool at this point as it provides the B411 with the equivalent of the menu control panel on the B431.
14 > B411/B431 Operator Panels B411 Operator Panel The B411 operator panel consists of 2 indicating LEDs, an LCD (3) and an Online (4) button. The LEDs indicate Ready (1) and Attention (2).
15 > B411/B431 Operator Panels LED indicators The LED indicators show the status of the printer and have three operating c onditions as follows : •I n d i c a t o r o f f •I n d i c a t o r o n •F l a s h Both LED indicators come on mo ment arily when power is switched on using the main power switch.
16 > B411/B431 Operator Panels LCD The LCD (3) has two rows of up t o 16 alphanumeric digits, displaying print status and error messages. Online button The primary functions of the Online button (4 ) are acti vated by pressing the switch momentaril y and releasing.
17 > B411/B431 Operator Panels • Resett ing the printer and clearing the buffer after printing has been cancelled. Changing language The default language used by your printer for display messages and for report printing is English.
18 > B411/B431 Operator Panels The B411 appears in the left column. 4. Click the B411 icon in the left panel, then cl ick the Device Setup tab. 5. Click the Menu Setting button. 6. Click USER MENU to pull d o wn a list of the menu items. Menu functions The B411 Printer Menu allows yo u to view and change the printer’s internal settings.
19 > B411/B431 Operator Panels For example, if you have set the number of copies in the Configuration Tool to one, thi s will be overridden if you sel ect three copies of your docume nt in the printer driver.
20 > B411/B431 Operator Panels Information menu: B411 Configuration Tool This menu provides a quick method of listing various items stored within the printer.
21 > B411/B431 Operator Panels Print menu: B411 Configuration Tool This menu provides adjustment of various print job related functions. ITEM DEFAULT REMARKS COPIES 1 DUPLEX OFF MANUAL OFF PAP E R .
22 > B411/B431 Operator Panels Media menu: B411 Configuration Tool This menu provides adjustment to suit a wide range of print media. ITEM DEFAULT REMARKS TRA Y1 PAPERSIZE LETTER TRA Y1 MEDIA TYPE .
23 > B411/B431 Operator Panels Syst config menu: B411 Configurat ion Tool This menu adjusts general printer settings to suit the way you prefer to work.
24 > B411/B431 Operator Panels PCL Emulation: B411 Configuration Tool This menu controls the printer’s PCL emulation. ITEM DEFAULT REMARKS FONT SOURCE RESIDENT FONT NO.
25 > B411/B431 Operator Panels PPR Emulation: B411 Configuration Tool This menu controls the printer’s PPR emulation. ITEM DEFAULT REMARKS CHARACTER PITCH 10 CPI FONT CONDENSE 1 2CPI T O 20CPI CH.
26 > B411/B431 Operator Panels FX Emulation: B411 Configurat ion Tool This menu controls the printer’s FX emulation. ITEM DEFAULT REMARKS CHARACTER PITCH 10 CPI CHARACTER S ET SET -2 SYMBOL SET IBM -437 LET TER O STYL E DISABLE ZERO CHARACTER NORMAL LINE PITCH 6 LPI WHITE PAGE SKIP OFF CR FUNCTION CR LINE LENGTH 80 COLUMN FORM LENGTH 11.
27 > B411/B431 Operator Panels Parallel menu: B411 Configuration Too l This menu controls the operation of the printer’s parallel data interface . USB menu: B411 Configur ation Tool This menu controls the operat ion of the printer’s USB data interface .
28 > B411/B431 Operator Panels Network menu: B411 Configuration Tool This menu controls the operat ion of the printer’s 10Base-T/ 100Base-TX network interface.
29 > B411/B431 Operator Panels Maintenance menu: B411 Configuration Tool This men u provides acc ess to vari ous printe r maintena nce functions. Usage menu: B411 Configuration Tool This menu is for information onl y , and provides an indication of total usage of the printer and th e expected life left in its consumable items.
30 > B411/B431 Operator Panels Using the Online button 1. Press the Online but ton to take the printer off -line. 2. Press and hold down the Online button for at least four seconds, but less than seven seconds. 3. The printer prints a list of the menu settings and a demo print page.
31 > B411/B431 Operator Panels B431 Operator Panel The B431 operator panel consists of a menu driven control panel (2 through 6), an LCD display (1) and two LED indicators (7, 8). Panel Elements 1. Liquid crystal display. (LCD) panel. T wo rows of up to 16 alphanumeric digits displa ying print status, menu items in menu mode and error messages.
32 > B411/B431 Operator Panels 3. Back button. Press briefly to return to the previ ous higher level menu item or exit the menu when in MENU mode. 4. OK button. In the ONLINE or OFFLINE mode: press this briefly to ente r the MENU mode. In the MENU mode: press this briefly to select the me nu or setting indicated on the LCD.
33 > B411/B431 Operator Panels The meaning of the in dicator LEDs when they flash (x) is summarized as follows: Menu functions The Printer Menu allows you to view and change t h e printer’s internal sett ings. The settings are grouped into categori es or “menus” such as Information Menu or Print Menu .
34 > B411/B431 Operator Panels Information menu: B431 Printer Me nu This menu provides a quick method of listing various items stored within the printer.
35 > B411/B431 Operator Panels Print menu: B431 Printer Menu This menu provides adjustment of various print job related functions. ITEM DEFAULT REMARKS COPIES 1 DUPLEX OFF PA PER FEED TRA Y1 AUTO T.
36 > B411/B431 Operator Panels Media Menu: B431 Printer Menu This menu provides adjustment to suit a wide range of print media. ITEM DEFAULT REMARKS TRA Y 1 PAPERSIZE LET TER TRA Y 1 MEDIA TYPE PLA.
37 > B411/B431 Operator Panels System configuration menu: B431 Printer Menu This menu adjusts general printer settings to suit the way you prefer to work.
38 > B411/B431 Operator Panels PCL emulation: B431 Printer Menu This menu controls the printer’s PCL emulation. ITEM DEFAULT REMARKS FONT SOURCE RESIDENT FONT NO.
39 > B411/B431 Operator Panels PPR Emulation: B431 Printer Menu This menu controls the printer’s PPR emulation. ITEM DEFAULT REMARKS CHARACTER PITCH 10 CPI FONT CONDENSE 12 CPI to 20 CPI CHARACTE.
40 > B411/B431 Operator Panels FX Emulation: B431 Printer Menu This menu controls the printer’s FX emulation. ITEM DEFAULT REMARKS CHARACTER PITCH 10 CPI CHARACTER SET SET -2 SYMBOL SET IBM-43 7 LET T ER O STYLE DIS A BLE ZERO CHARACTER NORMAL LINE PIT CH 6 LPI WHITE PAGE SKIP OFF CR FUNCTION CR LINE LENGTH 80 COLUMN FORM LENGTH 11.
41 > B411/B431 Operator Panels Parallel menu: B4 31 Printer Menu This menu controls the operation of the printer’s parallel data interface . USB menu: B431 Printer Menu This menu controls the operat ion of the printer’s USB data interface .
42 > B411/B431 Operator Panels ITEM DEFAULT REMARKS TCP / IP E N A BL E IP VERSION IPv4 NETBEUI ENABLE NETW ARE ENABLE ETHERT A LK ENABLE FRAMETYPE AUTO IP ADDRESS SET AUTO IP ADDRESS x xx.xxx.xxx.xxx SUBNET MASK xxx. xxx.xxx.xxx GA TEWA Y ADDRESS xxx.
43 > B411/B431 Operator Panels Print Statistics menu: B431 Printer Menu This menu provides infor matio n on the number of A4/Letter pages printed and allows you to reset the counter. Maintenance menu: B431 Printer Menu This men u provides acc ess to vari ous printe r maintena nce functions.
44 > B411/B431 Operator Panels Usage menu: B431 Printer Menu This menu is for information onl y , and provides an indication of total usage of the printer and th e expected life left in its consumable items.
45 > B411/B431 Paper Recommendations Paper Recommendations For guidance on the media you ca n use with your printer, which input tray and which ejection me thod to use, see the section entitled “Pap er and tray inform ation” in the “Sp ecifications” chapter.
46 > B411/B431 Paper Recommendations Transparencies and adhesive labels The manufacturer of this printer recommends the following guidelines when selecting transpar encies and adhesive labels for use in your printe r: • Always manually feed si ngle sh eets using a Manual Feed T r ay or Multi Purpose T r ay .
47 > B411/B431 Paper Recommendations Installing paper Paper Tray Tray 1 • P aper sizes 4.1 inches x 5.8 inches (105 x 148 mm) to 8.5 inches x 12 inches (216 x 356 mm) • P aper weight : 16-32 lb. US Bond (60-120 g/m²) Optional Tray 2 • P aper sizes 5.
48 > B411/B431 Paper Recommendations 1. Remo ve the paper tray from the printer ..
49 > B411/B431 Paper Recommendations 2. For loading A4 or Legal size paper , push the lever (2) in the arrow direction and extend the paper tr ay using the rear paper support. Note Load letterhead paper face d own and top edge towards the front of the paper tray.
50 > B411/B431 Paper Recommendations 3. Adjust the side paper guides . It is important to adjust the paper guides correctly to ensure that the paper i s not skewed in t he print process. P aper jams may occur if this operation is not carried out correctly .
51 > B411/B431 Paper Recommendations 4. Place paper in the tr ay , keepin g the level of the paper in the tr ay below the paper full guide arrowheads shown on the paper guides (1).
52 > B411/B431 Paper Recommendations 5. Replace t he tra y in the printer . Automatic feed sequence With no optional feed trays inst alled, the Autotray function in the Print Menu is set by defaul t to ON and the Tray sequence function is se t to DOWN.
53 > B411/B431 Paper Recommendations Multi purpose tray (B431) 1. Open the rear exit path (see page 60)..
54 > B411/B431 Paper Recommendations 2. Pull down the Multi Purpos e T ray (1), slide out the paper support (2) , and flip open th e support exte nsion.
55 > B411/B431 Paper Recommendations 3. Load the paper into the Multi Purpose T ray and pus h the set button (4). Ensure that the paper is loaded below the arrow level (5) to av oid paper jam. • For single-sided printing on headed paper load the paper with the pre-printed si de up and top edge into the printer .
56 > B411/B431 Paper Recommendations • For two-sided ( d uplex) printing on headed paper , load the paper with the pre-printed sid e down and top edge int o the prin ter . • En ve l o pe s s h ou l d b e l o a de d f la p d o w n, f a ce u p w i th t h e top edge to the left and short ed ge into the printer .
57 > B411/B431 Paper Recommendations Manual feed tray (B411) 1. Open the rear exit path (see page 60)..
58 > B411/B431 Paper Recommendations Pull down the Manual Feed Tr ay (1), and adjust the paper guides (2) to the width of t he paper. Load a single sheet into the Manual Feed Tray. • For single-sided printing on letterhead paper , load the paper with the pre-printed side up and the top edge into the printer .
59 > B411/B431 Paper Recommendations If required, set the media size and orientation in t he Configuration tool, then i ssue the print command. Paper Exit Paths Face down exit (Default) • The paper exits from the top of the printer . • For use wit h paper less than 28 lb .
60 > B411/B431 Paper Recommendations • P ages printed in reading order (page 1 first; las t page on top, facing down). Face up exit printing • The paper exits from the rear of the printer . • Provides str aight-through pape r path for heav yweight stock (28 to 32 lb.
61 > B411/B431 Paper Recommendations To open the rear exit: Setting the Paper feed, size and media The process used to fuse (fix) the printed image to the paper involves a mixture of pressure and heat.
62 > B411/B431 Paper Recommendations transparencies. Too little heat w ill cause the image not to fuse fully into heavyweight paper. B411 You can change the media size, type and weight as follows: 1. Start the Configuration T ool. (Click on Start > All Programs > Okidata > Configura tion Tool and sele ct the Configur ation T ool.
63 > B411/B431 Paper Recommendations B431 Using the control panel on your B431 printer, you can choose: • which paper to use • the size of the paper y ou wish to use • the weight of the paper.
64 > B411/B431 Paper Recommendations Paper size Set the paper size as follows. 1. Press the Menu ▲ or ▼ button until PRINT MENU is displayed, then press the OK button. 2. Press either the ▲ or ▼ button repeatedly until EDIT SIZE is displayed, then press Enter button.
65 > B411/B431 Paper Recommendations 4. Press the Cancel or Online or the Back button repeatedly to exit the MENU mode. 5. Select the correct paper sett ings in the printer driver before printing the file.
66 > B411/B431 Interfaces Interfaces Your printer is equipped with a selecti on of data interfaces: 1. Parallel – For direct connection to a PC. This port requires a bi-directional (IEEE 1284 compliant) par allel cable. 2. USB – For connect ion to a PC running Windows 2000 or later or Mac OS X or later .
67 > B411/B431 Printer D rivers Printer Drivers The printer drivers are all contained on the CD-ROM sup p lied with your printer. See the Setup Guide for information on installing the drivers and utilities for your printer. Please refer to the readme file on this CD for the latest informat ion on printer d river installa tion.
68 > B411/B43 1 Operation Operation This chapter provides a broad outline of how t o operate your printer from either a Windows or a Macintosh environment. In the former, while PCL emulation is available on all printer models, PS emulation is available on the B431 models.
69 > B411/B43 1 Operation PCL emulation The tabs available are the Setup Tab , the Job Options Tab and the Image Tab . Setup tab 1. Paper s ize should be the same as the page si ze of your document (unless you wish to scale the printout to fit another size), and should also be the same as the siz e of paper you will feed into the printer .
70 > B411/B43 1 Operation 4. Under 2-sided Printing, you can ch oose from auto (16- 28 lb US Bond [60-105 g/m²]) or manual (up to 32 lb . US Bond [124 g/m²]). Under manual 2-sided Printing choose 2-sided printing (duplex printing) to carry out manual duplex printi ng.
71 > B411/B43 1 Operation • Y ou can sele ct T o ner Saving to save toner for some print jobs. 6. Page ori entation can be set to eit her portrait ( tall) or landscape (wide). Both views can be rotated by 180 degrees. 7. Y ou can print watermark text behind the main page image.
72 > B411/B43 1 Operation Image tab 1. Dithering prod uces an intermed iate greyscale by adjust ing the combination of dots used in p rinting. Selecting a setting determines the degr ee of detail with which a graphics image will be printe d.
73 > B411/B43 1 Operation Layout tab 1. Page ori entation can be set to port rait ( tall), landscape (wide) or landscape rotated by 180 degrees. 2. Print on both sides (duplex printing) can be set to long edge or shirt edge of the document. 3. Printed page order can be set s front to back or back to front of the document.
74 > B411/B43 1 Operation 5. Click the Advanced button to be able to set furt her document options as follows: 1. Select the required printe d paper size. 2. Y ou can substitute another font for T rue T ype F ont. 3. Y ou can set other document options as required, including Post Script options and pri nter features.
75 > B411/B43 1 Operation Paper/Quality tab You can set the paper source or leave it as automatic selection and by using the Ad vanced button you have access to the same set of options as described above for the Layout Tab.
76 > B411/B43 1 Operation Job options tab 1. The output resolution of the printed page can be set as follows. • The High Quality setting prints at 600 x 2400 dpi or 600 x 1200 dpi for B411, and 1200 x 1200 dpi for B431 and is the best option for printing vector objects such as graphics and text.
77 > B411/B43 1 Operation 2. Y ou can prin t watermark text behind the m ain page im age. This is useful for marking documents as draft, confid ential, etc. If you would like to pr int on special stationery, suc h as forms and letterhead, but do not want to use pre-printed stationery, you can create your own using Overlays (for B431).
78 > B411/B43 1 Operation General tab 1. This area lists some of the main features of your printer , including optional items. 2. This button opens the same windows as described earlier for items wh ich can be set f rom within app lication prog rams.
79 > B411/B43 1 Operation Advanced tab 1. Y ou can specify which times of day your printer will be av ailable. 2. Indicates current priority , from 1 (lowest) to 99 (highest). Highest priority documents will print first. 3. Specifies that documents should be s pooled (stored in a special print file) b efore being printed.
80 > B411/B43 1 Operation requires less disk space on your computer , since there is no spool file. 5. Directs the spooler to check the document setup and match it to the printer setup before sending the document to print.
81 > B411/B43 1 Operation printer to help each user find t heir own documents in the output stack. Device options tab In this window you can select which optional upgrades are installed on your print er. See the chapter entitled “Installing options”.
82 > B411/B43 1 Operation Device settings tab 1. Y ou can set the desired paper sizes in each of the av ailable paper feed tra y s. 2. Y ou can make a variet y of font setti ngs depending on y our applica tion. 3. Y ou can set which optional upgr ades are installed on your printer .
83 > B411/B 431 2-Sided (Duplex) Printing The built-in duplex unit adds th e function of two-sided printing, using less paper and making large documents easier to handle. It also enables booklet printing, which uses even less paper. This printer has the option of Aut o Duplex and Manual Duplex printing.
84 > B411/B 431 • Usable paper sizes: - letter , Executive, Legal 13, Legal 14, Statement (5.5 x 8.5'') - A4, A5, B5, A6 - Custom: width 3.5 to 8. 5 inches (90 – 216 mm), leng th 5.8 to 14 inches (148 – 356 mm) • Usable paper weight: 16 to 32 lb.
85 > B411/B 431 4. If you require further information, cl ick the duplex help button. 5. Click the Print button..
86 > B411/B431 Overlays and Macros (Windows Only) Overlays and Macros (Windows Only) What are overlays and macros? If you would like to print on special stationery, such as forms and letterhead, but do not want to use pre-printed stationery, you can create your own using these advan ced features.
87 > B411/B431 Overlays and Macros (Windows Only) Creating the overlay image 1. Use your preferred application, perhaps a gr aphics program, t o create the required ov erlay image and save it. 2. Open your application’ s Print… dialogue. 3. Make sure that the selected printer name (1) is that of your Post Script printer driver .
88 > B411/B431 Overlays and Macros (Windows Only) 5. Navigate to the folder wher e the.PRN files are stored and select one or more of thes e to includ e in your overlay set. You can have more than one printer (.PRN) file in a project. For example, one f or top pages and another for continuation pages.
89 > B411/B431 Overlays and Macros (Windows Only) 3. When each overlay has been tested, click Exit . 4. Click the standard Windows Close (X) button, or choose Proje cts > Exit to close Stor age Device Manager . Defining overlays This is the final step before the new overlays are ready for use.
90 > B411/B431 Overlays and Macros (Windows Only) Your new overlays are now ready and avail able to be used for any future do cuments yo u wish. Printing with PostScript overlays Once you have defined your ov erl ays you are ready to use them for any documents you wish.
91 > B411/B431 Overlays and Macros (Windows Only) Creating PCL Overlays Three steps are required to create an overlay: 1. Create the form data using y our own application software and print it to a printer (.
92 > B411/B431 Overlays and Macros (Windows Only) 3. Choose Projects > Filter Macro File . The Filter Printer Patterns dialogue box appears. Make an y adjustments in the settings that y ou need and then click OK .
93 > B411/B431 Overlays and Macros (Windows Only) Test printing the macro 1. Choose Printers > Test Macro . 2. In the T est Macro window, en ter its ID number and click OK . After a short paus e the pr inter will print the macro . 3. When each macro has been tested, click Exit .
94 > B411/B431 Overlays and Macros (Windows Only) The example illustrated shows two ove rlays defined, one for a cover page and one for continuation pages. Remember that names and IDs of overlay files must be entered exactly as they appear ed in the St orage De vice Manager project window.
95 > B411/B431 Overlays and Macros (Windows Only) 4. On the Ov erlay tab, check the Use active overlays checkbox (1). 5. In the Defined Overlays list, click o n the first ove rlay (2) you wish to use, and click the Add button (3) to add it to the Active Overla ys list.
96 > B411/B431 Consumables and Maintenance Consumables and Maintenance This section deals with the replacement of the toner cartridge and image drum and general maintenance.
97 > B411/B431 Consumables and Maintenance Replacing the toner cartridge It is recommended that you clean the LED array at the same time as you change the toner cartridge. The toner used in this printer is a very fi ne dry powder contained in the toner c artridge.
98 > B411/B431 Consumables and Maintenance 1. Switch off the printe r and allow the fuser to co ol for about 10 minutes before opening the top cov er . 2. Press the top cover release button and open the printer’ s top cover fully . WARNING! If the printer has been powered on, th e fuser may be hot.
99 > B411/B431 Consumables and Maintenance 3. Pull the colored lever (1) on t he right side of the toner cartridge towards the front of the printer to cl ose the cartridge then remove the used toner cartridge (2). 4. Clean the top of the ID unit (3 ) with a clean, lint free cloth.
100 > B411/B431 Consumables and Maintenance 7. Gently shake the cartri dge from end to end several times to loosen and d istribute the toner evenly inside the cartridge. 8. Re move the wr apping material and peel off the adhesive tape from the underside of the cartri dge.
101 > B411/B431 Consumables and Maintenance 10. Insert the left end of the cartridge i n to the image drum unit. Align i t against the pins (1) on the drum unit.
102 > B411/B431 Consumables and Maintenance 11. Pressing gently down on t he cartridge to ensure that it is firmly seated, push the colored lev er (1) towards the rear of the printer . This will lock the cartridg e into place and release toner i nto the image drum unit.
103 > B411/B431 Consumables and Maintenance 12. Gently wipe the LED arr ay surface with a soft tissue. 13. Lower the top cov er and press it down to latch i t closed.
104 > B411/B431 Consumables and Maintenance Image drum life The life of an image drum de pends on a number of factors, including temperature and humidity, the type of paper used, and the number of pages per job. The image drum should last approximately 25,000 pages continuous printing.
105 > B411/B431 Consumables and Maintenance 1. Press the cover rel ease and open the printer’ s top cover fully . W ARNING! If the printer has been powered on, th e fuser may be hot.
106 > B411/B431 Consumables and Maintenance 2. Holding it by its top centre, remo ve the used image drum and toner cartridge, out of the printer. 3. Put the assembly down gently onto a piece of paper to prevent toner from marking yo ur furniture and t o avoid damaging the green drum surface.
107 > B411/B431 Consumables and Maintenance 4. With the colored toner relea se lever (1) to the right, pull the lever towards y ou. This w ill release the bond between the toner cartridge and the image drum unit.
108 > B411/B431 Consumables and Maintenance 8. Push the colored release lever (1) a way from you to lock the toner cartridge onto th e new image drum unit and release toner into it.
109 > B411/B431 Consumables and Maintenance 9. Holding the complete assembly by it s top center , lower it into place in the printer locating the pegs (1) at each end into their slots in the si des of the printer cavit y (2).
110 > B411/B431 Consumables and Maintenance 10. Gently wipe the LED arr ay surface with a soft tissue. 11. Lower the top cov er and press it down to latch i t closed.
111 > B411/B431 Consumables and Maintenance Generating a cleaning page If the printed page shows signs of fading, streaking or erratic marks, the problem may be cleared by generating a drum cleaning page as follows. B411 1. Press the Online but ton to take the printer OFF LINE .
112 > B411/B431 Consumables and Maintenance B431 1. Pull down the Multi Purpos e T ray (1), slide out the paper support (2) , and flip open th e support ex tension (3).
113 > B411/B431 Consumables and Maintenance 2. Adjust the paper guides t o the width of the paper . 3. Insert a sheet of Letter/A4 plain paper between the paper guides and push the co lored set button to engage the tra y . 4. Press the Menu ▲ or ▼ button repeated ly until MAINTENANCE MENU is display ed, then press the OK button.
114 > B411/B431 Consumables and Maintenance 5. Press the ▲ or ▼ button until CLEANING PRINT is displaye d. 6. Press the OK button. 7. The printer prints a cleaning page. 8. Press Cancel or Online or the Back but ton repeatedly to exit the Menu mode.
115 > B411/B431 Consumables and Maintenance Cleaning the LED array Clean the LED array whe never a new toner cartridge is installed or if there are faded vertical area s or lig ht printing down a page. 1. Switch off the printer and allow the fuser to cool for about 10 minutes before opening the top cover .
116 > B411/B431 Consumables and Maintenance 3. Wipe the LED arra y gent ly with a soft ti ssue. 4. Lower the top cov er and press it down to latch it closed.
117 > B411/B431 Troubleshooting Troubleshooting Status and error messages Your printer has been designed to give you helpful status feedback not only during normal operation but also if a printing problem occurs so that you ca n take appropriate corrective action.
118 > B411/B431 Troubleshooting The printer may experience a pape r jam in one of three areas. 1. INPUT JAM - paper has failed to l eave the selected f eed tra y and enter the int ernal paper path of the printer . A typical message indicates a paper jam and identifies the tra y to check.
119 > B411/B431 Troubleshooting Input jam 1. Re move the paper tr ay from the printer . Remove any crumpled or folded paper . remove an y paper from the underside of the printer. 2. Replace t h e paper tr ay . After successful removal of any damaged or misfed paper, the printer should continue printing.
120 > B411/B431 Troubleshooting 2. Press the cover rel ease and open the printer’ s top cover . WARNING! If the printer has been po wered on, the fuser area will be hot. This area is clearly marked. Do not touch it. CAUTION! Never expose the image dr um unit to light for more than 5 minutes.
121 > B411/B431 Troubleshooting 3. Carefully lift out the ima ge drum, c omplete with the toner cartridge. Be careful not to touch or scratc h the green drum surface. 4. Put the assembly down gently onto a piece of paper to prevent toner from marking yo ur furniture and t o avoid damaging the green drum surface, and c over .
122 > B411/B431 Troubleshooting 5. Re move an y jammed sheets from the paper path..
123 > B411/B431 Troubleshooting 6. Re move the Duplex unit and chec k for any paper in t his area..
124 > B411/B431 Troubleshooting 7. Re move an y paper and replace the duplex unit ..
125 > B411/B431 Troubleshooting 8. Re -install the image drum complete with toner cartridge, ensuring that t h e pegs (1) correctly lo cate into the slots on each side of the printer (2). 9. Lower the top cov er but do not press down to latch it closed yet.
126 > B411/B431 Troubleshooting 10. Lift the rear cover latch (1 ), open the rear cover and check for paper in the rear path. • Pull out any paper found in t his area. • If you are not using the rear cov er , close it once the paper is removed from this area.
127 > B411/B431 Troubleshooting 11. B411: Open the Manual Feed T ray and remov e any paper that you find. B431: Open the Multi Purp ose T r ay and remove an y paper that you find.
128 > B411/B431 Troubleshooting 14. The printer will warm up and commence printing when ready . The page lost through the jam will normally be reprin ted.
129 > B411/B431 Troubleshooting Pag e h as repetitive marks. Damaged image drum cartridge causes repetitive marks every 1.6 inches (4.06 cm) due to surface nicks and scratches. Generate a cleaning page, repetitive marks may be temporary . Oblong area of faint print appears on each page.
130 > B411/B431 Troubleshooting Print is darker than usual. Darkness setting is too high. Change darkness setting. Pages curl excessively . Printing on wrong side of paper . T urn paper over in tra y . (Note arrow on paper package). Install paper print side dow n in tra y .
131 > B411/B431 Troubleshooting Paper feed problems SYMPTOM PROBLE M SOLUTION Pa p er J a m s occur frequently . Multiple sheets of paper are fed at the same time. The printer is tilted. Place the paper on a stable and flat surface. P aper is too thick or too thin.
132 > B411/B431 Troubleshooting Pa p er i s n o t fed into the printer . Improper setting is selected for Paper Source in the printer driver . Select the correct paper source from the Source drop down menu. The printer menu setting is incorrect. Set the size of the paper in the Setup Menu of the printer .
133 > B411/B431 Troubleshooting Software problems Your software (operating envi ronment, applications and printer drivers) controls the p rinting process. Make sure you have selected the right driver for us e with your printer. See your software documentation for more information.
134 > B411/B431 Troubleshooting When you try to print nothing happens, but printer indicates it is ready to receive data. Configuration error . Check cable connection. If more than one printer is av ailable, make sure your printer has been selected.
135 > B411/B431 Op tions Options The following options are availabl e t o extend the per formance of your printer: • 64 and 256 MB RAM DIMM: to extend t he main memory of your printer and speed u.
136 > B411/B431 S pecifications Specifications General ITEM SPECIFICATION Dimensions, W x D x H 14.5 x 15.5 x 10.5 inches (369 mm x 395 mm x 268 mm ) W eight 22.
137 > B411/B431 S pecifications T oner life Starter: 2,000 pag es Replacement: (ISO/IEC19752) B411: 4,000 page s B431: up to 10,00 0 pages Image drum life Simplex printing 30,000 pages (continuous).
138 > B411/B431 S pecifications Monthly duty cycle B411: 50,000 pages B431: 70,000 pag es Consumables T oner cartridge, Image drum P ower cable Approximately 1.
An important point after buying a device Oki B411 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Oki B411 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Oki B411 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Oki B411 you will learn all the available features of the product, as well as information on its operation. The information that you get Oki B411 will certainly help you make a decision on the purchase.
If you already are a holder of Oki B411, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Oki B411.
However, one of the most important roles played by the user manual is to help in solving problems with Oki B411. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Oki B411 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
