Instruction/ maintenance manual of the product 3321 Oki
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All specifications are subject to change without notice. MICROLINE 3320/3321 PRINTER Maintenance Manual ¡.
iii PREF ACE This maintenance manual describes how to maintain the Microline 3320/3321 printer in the field. This manual is for customer engineers. For further information, refer to the Users Manual for handling or operating the equipment.
i T ABLE OF CONTENTS 1. CONFIGURATION 1.1 Standard Printer Configuration 1.2 Options 2. THEORY OF OPERATION 2.1 Electrical Operation 2.1.1 Summary 2.1.2 Microprocessor and the Peripheral Circuit 2.1.3 Initialization 2.1.4 Parallel Interface Control 2.
ii 3.3.9 Carriage Cable 3.3.10 Backup Roller Holder Assy 3.3.11 Platen Assy 3.3.12 Driver Board (SDDV) 3.3.13 LF Motor 3.3.14 Operation Panel PCB (LEOP) 3.3.15 Control/Power Supply Board (SDCT) 3.3.16 Transformer Assy 3.3.17 Change Lever and Gears 3.3.
1. CONFIGURA TION.
1 – 1 1. CONFIGURA TION 1.1. Standard Printer Configuration This printer consists of the following assemblies: Figure 1-1 Configuration Sheet guide assy Platen knob Access cover assy Upper cover T r.
1 – 2 1.2 Options (1) Cut sheet feeder unit (CSF) (Narrow and wide versions available) Dual-bin CSF Single-bin CSF Attachment assy (2) Pull-tractor assy.
1 – 3 (3) Bottom push tractor unit (5) Serial I/F • RS232C • RS422A • Current Loop (4) Roll paper stand (Narrow only).
2. THEOR Y OF OPERA TION.
2 – 1 2. THEOR Y OF OPERA TION 2.1 Electrical Operation The electrical operation of the printer circuit is described in this section. 2.1.1 Summary Fig. 2-1 shows the block diagram of the printer. The control board is made up of the microprocessors, peripheral circuits, drive circuits, sensors and interface connectors.
2 – 2 Figure 2-1 12.288 MHz 4 Vcc-Level TSD AUTO-LF AI INT Release-SW Bottom-Sensor PE-SENSOR OPERATION PANEL Serial Rectifier circuit 40 volt 8 volt 5 volt Transformer Reset circuit Print-IPT I/F-I.
2 – 3 (2) Program ROM This is a 256 × 16 bits (4M bit) [MAX] EPROM with the control program for the printer stored. The MPU executes instructions under this program. The program ROM is assigned to the program memory area of the MPU and is fetched by the PSEN signal of the MPU.
2 – 4 (3) RAM (MSM51C464A-80RS) The RAM is CMOS dynamic RAM with (64K × 4-bit) × 2 configuration, and used as buffers (such as receiving buffer, printing buffer, DLL buffer and working buffer). The following shows the examples of the memory access operation.
2 – 5 (4) EEPROM The EEPROM is a CMOS serial I/O type memory which is capable of electrically erasing and writing 1,024 bits. The EEPROM contains menu data.
2 – 6 (5) LSI This LSI detects and controls the SP motor speeds by monitoring the two phase sensor signals obtained from the DC motors and modifying the excitation phases as appropriate.
2 – 7 2.1.3 Initialization This printer is initialized when the power is turned on or when the I-PRIME-N signal is input from the host side via the parallel interface. For the initialize operation, the RST-N signal is first output from the reset circuit to reset the MPUs and LSIs.
2 – 8 2.1.4 Parallel Interface Control The parallel data input from the host to the interfaced LSI is latched to its internal register at the falling edge of the STROBE-N signal.
2 – 9 2.1.5 Print Control Print data is transmitted as parallel data (HEAD1~HEAD9) from LSI to print head. LSI generates print timing and drive time.
2 – 10 (d) Simultaneous Compensation of the number of impact pins The MPU is provided with the compensation table for each pin to make necessary compensation. Print Compensation Control The print compensation can be made as shown below: (a) Voltage compensation (See 2.
2 – 11 Head Gap Range 1 2 3 4 5 Print speed 100% 95% 85% 85% 80% Drive time Short Long (e) Print mode compensation According to the thickness of the printing medium, the print mode is compensated as shown in the table below: (Drive time lengthens at each step.
2 – 12 2.1.6 SP/LF Motor Control (1) Space motor control The SP motor driver (HA13412) drives the three-phase brushless motor based on the phase signal (SPU, SPV and SPW) and the speed instruction data from the LSI.
2 – 13 (2) Encoder disk In the operation of the spacing motor, the PHASE-A and PHASE-B signals are generated when the encoder disk interrupts the photo sensor. The LSI divides these edge pulse signals in accordance with the print pitch, and sends the IPT signal to provide dot-on timing and carriage position detection timing.
2 – 14 (3) LF motor control The LF motor driver (MTD2005F) drives the LF motor in two-phase or 1-2 phase bipolar, based on the phase changeover data and the output current data from the LSI. The data from the LSI is processed by a specific register contained in the LF motor driver to measure the overdrive time and to change the phase.
2 – 15 2.1.7 Operation Panel The clock synchronization OPCLK of LSI is used to input the switch data and output the LED data through the operation panel control LSI (IC1: BU5148S).
2 – 16 Note: From the illustration above, you can see that the command and the command response are output at the same time. This is because the bit 0 to bit 3 of OPRXD are fixed so that the response can be returned before decoding the command.
2 – 17 2.1.8 Alarm Circuit (1) Head drive time alarm circuit This circuit monitors the drive time using the HDALM signal interlocked with the overdrive signal of each drive circuit. If the drive time of any drive circuit exceeds the specified time, the drive fault alarm circuit sends an ALARM-N signal to turn on the SCR (SO).
2 – 18 Mode Speed Pass Direction 1 100% 1 Bi 2 85% 1 Bi 3 70% 1 Bi 4 55% 1 Bi 5 40% 1 Bi 6 30% 1 Bi 1.5 Sec Stop (7) Stop • When the temperature is between α° C and 119 ° C, the mode switches sequentially to higher level. When the temperature falls below ß ° C, the mode switches to lower level.
2 – 19 2.1.9 Power Supply Circuit This power supply circuit supplies the +5VDC, +8VDC, +40VDC, 10VAC. SW Fuse Noise filter circuit Trans- former Control Board Rectifier Rectifier Regulation Circuit +40V +8V +5V AC10V The uses of output voltages and signals are described below.
2 – 20 2.2 Mechanical Operation 2.2.1 Printhead Mechanism and Operation (See Figure 2-2.) The printhead is a spring charged 9-pin driving head using a permanent magnet. It is attached to the carriage, which moves in parallel with the platen. Electrically, this unit is connected to the control circuits through the control board.
2 – 21 (2) Operation of printhead (See Figure 2-3.) (a) When the printhead is idle, the armature is attracted by a permanent magnet and the spring fixing the armature is compressed. The print wires fixed to each armature are thus concealed under the wire guide.
2 – 22 (2) When not printing (1) When printing Paper Print wire Platen Paper Print wire Armature assembly Thermistor Wire guide Yoke Magnet assembly Spacer Paper Figure 2-3 Printhead.
2 – 23 2.2.2 Spacing Operation (See Figure 2-4.) The spacing mechanism consists of a carriage shaft mounted in parallel with the platen, and a carriage frame that moves along the shaft. It is driven by a DC motor mounted on the bottom of the carriage frame.
2 – 24 Figure 2-4 Print Head Carriage shaft Space rack Encoder sensor Encoder disk Carriage frame Motor gear Slider Guide rail.
2 – 25 2.2.3 Head Gap Adjusting (See Figure 2-5.) The head gap adjusting lever moves back and forth to tilt the carriage frame, altering the gap between the printhead and the platen. The adjusting screw, which is connected to the adjusting gear rotates when the adjusting lever is moved creating a fine gap adjustment.
2 – 26 Figure 2-5 Platen Range Adjusting lever Idler gear Adjusting gear Carriage shaft Printhead Adjusting screw Adjusting cam Adjusting screw C.C.W.
2 – 27 2.2.4 Ribbon Drive (See Figure 2-6.) The ribbon driver mechanism moves the ribbon in synchronization with the space motor operation. The ribbon drive mechanism consist of the following items:.
2 – 28 Ribbon cartridge Drive gear Ink tank Figure 2-6.
2 – 29 2.2.5 Paper Feed Operation Feeding of the paper is performed by turning the platen and the pin tractor, which is driven by the LF pulse motor.
2 – 30 (1) Cut sheet and continuous sheet switching mechanism (See Figure 2-8.) Three different paper paths can be selected and set by the change lever. (a) TOP (for cut sheet) When the cut sheet is used in the manual mode or fed by the CSF (option), set the change lever at the position marked TOP.
2 – 31 (c) BOTTOM (Continuous sheet from bottom feeder) (option) When the change lever is set in the BOTTOM position, the rotation of the platen is transmitted to the drive gear of the bottom tractor feed unit through the idle gear to feed the sheet which has been set in the bottom tractor feed.
2 – 32 Control Power supply Assy Release shaft Change arm Change lever Change gear shaft Figure 2-8 TOP Platen REAR BOTTOM Change lever Tractor gear Change gear Reset spring Platen gear (R) Idle gea.
2 – 33 (2) Cut-sheet feeder operation (See Figure 2-9.) The pulse motor used for the paper feed mechanism is mounted on the left of the frame, and the rotation of the motor is transmitted through decelerating gears (LF idle gear, platen gear) to the platen.
2 – 34 (3) Continuous paper feed operation (Rear) (See Figure 2-10.) The force transmitted to the platen, rotates the tractor gear through platen gear, the idler gear and the change gear. The rotation of the tractor gear makes the pin tractor belt rotate through a sheet feeder shaft, feeding the continuous paper.
2 – 35 Figure 2-11 Drive gear Pull tractor Idle gear Push tractor Platen gear Platen (4) Push and pull tractor mechanism (Option) (See Figure 2-11). This mechanism consist of an optional pull tractor and a standard push tractor mechanism.
2 – 36 (5) Pull tractor mechanism (option) (See Figure 2-12.) Bottom feed of continuous sheets is possible only when an optional pull tractor unit is installed. The rotation of the platen is transmitted to the idle gear of the pull tractor unit through the platen gear at the left end of the platen.
2 – 37 (6) Bottom push feed operation (Option) (See Figure 2-13.) The bottom push feed of the continuous sheet is possible only when the bottom tractor feed unit is installed.
2 – 38 (7) Paper clamp mechanism (See Figure 2-14.) When setting the change lever to the BOTTOM , TOP or REAR position, the operation of the front release gear arm changes according to the position of the release cam.
2 – 39 Figure 2-14 Change lever Release cam Platen Front release gear arm TOP BOTTOM REAR.
2 – 40 2.2.6 Paper Detection Mechanism (See Figure 2-15.) (1) Cut sheet detection When the cut sheet is inserted, the point A is pushed backward and the paper near end lever B rotates counter clockwise (CCW).
2 – 41 Paper end sensor Sensor lever Shaded portion A B Paper end lever Bottom paper end lever Figure 2-15.
2 – 42 (4) Top line print mechanism (See Figure 2-16.) The front edge of the sheet is protected by the ribbon protector so that it can stop at a position just near to the print head (0 tear off position) to start printing at the front end of the sheet, without causing the sheet to crumple or curl up.
2 – 43 Platen Figure 2-16 Ribbon protector Printhead Carriage frame assembly.
2 – 44 Time out Time selected on the menu Sheet setting PE Detection timer LF action REAR BOTTOM TOP BOTTOM REAR TOP SW1 SW2 Figure 2-17 2.2.7 Automatic Sheet Feed This function is used to feed in the sheet automatically up to the print start position when the cut sheet or the continuous sheet is used.
2 – 45 (2) When using the continouos paper 1) Set the change lever either to the rear side or the bottom side position. (See Figure 2-17.) 2) Set a sheet of paper either to the push tractor or the bottom tractor. 3) Press the “FF/LOAD” switch. 4) The LF motor starts its operation to feed the paper up to the print start position.
2 – 46 2.2.8 Paper Park Function (Continuous paper) Continuous sheets which have been inserted can be reversed automatically by using the “PARK” button on the operation panel. 1) Press the “PARK” button on the operation panel. 2) Reverse LF is started and paper is fed in reverse until paper end occurs or 19 inches maximum have been fed.
3. ASSEMBL Y/DISASSEMBL Y.
3 – 1 AC input plug AC receptacle AC cable Interface cable 3. ASSEMBL Y/DISASSEMBL Y This section explains the procedures for removing and installing various assemblies and units in the field. Description is mainly limited to the removal procedure; installation should basically be performed in the reverse sequence of the removal procedure.
3 – 2 3.2 Service Tools Table 3.1 lists the tools necessary for replacing printed circuit boards and parts of units in the field. Table 3.1 Service tools 1 No. 1-100 Phillips 1 Screws screwdriver 2.6 mm 2 No. 2-200 Phillips 1 Screws screwdriver 3-5 mm 3 No.
3 – 3 Control/Power supply board Upper cover assy Transformer assy Operation panel board Printhead Printer unit Driver board 3.3 Disassembly/Reassembly Procedure This section explains the assembly replacement procedures according to the following disassembly system.
3 – 4 [How to Change Parts] This section explains how to change parts and assemblies appearing in the disassembly diagram below. Printer unit 3.3.1 Printhead 3.3.2 Ribbon protector 3.3.3 Pull-up roller assy 3.3.4 Upper cover, access cover and sheet guide 3.
3 – 5 3.3.1 Printhead (1) Open the access over. (2) Pull up and rotate the head clamp 1 to unclamp the printhead 2 as shown fig. 3.3.1. (3) Disconnect the printhead 2 from PC connector 3 . (4) To install, follow the removal steps in the reverse order.
3 – 6 3.3.2 Ribbon Protector (1) Remove the printhead (see 3.3.1). (2) Open the pull-up roller cover 1 . (3) Raise and remove the ribbon protector 2 .
3 – 7 3.3.3 Pull-up Roller Assy (1) Open the access cover 1 . (2) Lift up the sheet guide Assy 4 to remove. (3) Tilting the pull-up roller Assy 2 toward the front, remove from the shaft of platen Assy 3 . (4) To install, follow the removal steps in the reverse order.
3 – 8 1 3 4 5 2 A 3.3.4 Upper Cover Assy, Access Cover Assy and Sheet Guide Assy (1) Pull off the platen knob 1 . (2) Turn the change lever 2 toward the bottom position. (3) Insert a flat-blade screwdriver into grooves (5 places) (4 places for narrow type) of frame and twist to disengage claws of upper cover 3 .
3 – 9 3.3.5 Gear Case Assy (1) Remove the printhead (see 3.31). (2) Remove the upper cover (see 3.3.4 (1) – (5)). (3) Move the carriage Assy to right hand side, remove two screws 1 , then the space motor 2 . (4) Disconnect a carriage cable. (5) Disengage claws (4 places).
3 – 10 3.3.6 PC Connector (1) Remove the printhead (see 3.3.1). (2) Remove the upper cover (see 3.3.4 (1) – (5)). (3) Remove the gear case Assy (see 3.3.5). (4) Remove the PC connector 1 from the space motor Assy 2 . (5) To install, follow the removal steps in the reverse order.
3 – 11 D 3.3.7 Space Motor, Guide Roller Assy (1) Remove the printhead (see 3.3.1). (2) Remove the upper cover (see 3.3.4 (1) – (5)). (3) Remove the gear case Assy (see 3.3.5). (4) Remove the PC connector (see 3.3.6). (5) Remove screw 2 , then the guide roller Assy 3 from the space motor 1 .
3 – 12 3.3.8 Space Rack (1) Remove the printhead (see 3.3.1). (2) Remove the upper cover (see 3.3.4 (1) – (5)). (3) Remove the gear case Assy (see 3.3.5). (4) Remove the space motor (see 3.3.7). (5) Remove the spring 1 . (6) Disengage the claw on left side of space rack 2 from the frame, and remove the space rack 2 in upper direction.
3 – 13 3.3.9 Carriage Cable (1) Remove the printhead (see 3.3.1). (2) Remove the upper cover (see 3.3.4 (1) – (5)). (3) Remove the gear case Assy (see 3.
3 – 14 3.3.10 Backup Roller Holder Assy (1) Remove the printhead (see 3.3.1), (2) Remove the upper cover (see 3.3.4 (1) – (5)). (3) Remove the gear case Assy (see 3.3.5). (4) Remove the space motor (see 3.3.7). (5) Remove the backup roller spring 2 .
3 – 15 3.3.11 Platen Assy (1) Remove the printhead (see 3.3.1). (2) Remove the ribbon protector (see 3.3.2). (3) Remove the pull-up roller Assy (see 3.3.3). (4) Remove the upper cover (see 3.3.1 (1) – (5)). (5) Turn the change lever 1 to the bottom position.
3 – 16 3.3.12 Driver Board (SDDV) (1) Remove the upper cover (see 3.3.4 (1) – (5)). (2) Remove two screws 1 , and release the driver board 2 and PCB sheet 5 by lifting clamp 4 . (3) Disconnect all cables from driver board 2 . (4) To install, follow the removal steps in the reverse order.
3 – 17 3.3.13 LF Motor (1) Remove the printhead (see 3.3.1). (2) Remove the ribbon protector (see 3.3.2). (3) Remove the pull-up roller Assy (see 3.3.3). (4) Remove the upper cover (see 3.3.4 (1) – (5)). (5) Remove the platen Assy (see 3.3.11). (6) Remove the driver board (see 3.
3 – 18 3.3.14 Operation Panel PCB (LEOP) (1) Remove the upper cover (see 3.3.4 (1) – (5)). (2) Disconnect the cable 1 from connector 3 of Driver board 2 . (3) Disengage claws on both sides from the frame, and remove the operation panel 4 . (4) Open claws (8 places) and remove the operation panel PCB 5 from the operation panel 4 .
3 – 19 3.3.15 Control/Power Supply Board (SDCT) (1) Remove the upper cover (see 3.3.4 (1) – (5)). (2) Disconnect two flexible cable 3 from the connector 2 the Control/Power Supply Board 1 . (3) Remove the cable 5 from the connector 4 on the Control/Power Supply board 1 .
3 – 20 3.3.16 Transformer Assy (1) Remove the upper cover (see 3.3.4 (1) – (5)). (2) Remove AC inlet 1 and AC switch 2 from the frame guide. (3) Disconnect the cable 3 from the connector 4 on the Control/Power Supply Board 5 . (4) Remove a screw 6 and disconnect ground cable 7 .
3 – 21 3.3.17 Change Lever and Gears (1) Remove the upper cover (see 3.3.4 (1) – (5)). (2) Remove the reset spring 1 , then remove the idle gear 2 , the tractor gear 4 and the change gear 5 . (3) Push back the protrusion of the Change Gear Shaft 6 with a flatblade screw driver to remove the change lever 3 .
3 – 22 3.3.18 Carriage Shaft (1) Remove the printhead (see 3.3.1). (2) Remove the upper cover (see 3.3.4 (1) – (5)). (3) Remove the driver board (see 3.3.12). Remove the FG plate (L) 2 . (4) Slide the carriage shaft 1 to the left side (in the direction of the arrow) to remove.
3 – 23 3.3.19 Paper Pan (1) Remove the printhead (see 3.3.1). (2) Remove the ribbon protector (see 3.3.2). (3) Remove the pull-up roller assy (see 3.3.2). (4) Remove the upper cover assy (see 3.3.4 (1) – (5)). (5) Remove the platen assy (see 3.3.11).
3 – 24 3.3.20 Rear Tractor Assy (1) Remove the printhead (see 3.3.1). (2) Remove the ribbon protector (see 3.3.2). (3) Remove the pull-up roller assy (see 3.3.3) (4) Remove the upper cover (see 3.3.4 (1) – (5)). (5) Remove the reset spring (see 3.
3 – 25 3.3.21 Rear Pressure Assy (1) Remove the upper cover (see 3.3.4 (1) – (5)). (2) Remove the change lever and gears (see 3.3.17). (3) Remove the paper pan (see 3.3.19). (4) Remove the rear pressure roller 1 . (5) Rotate the release shaft 2 and move it to the left to detach the release shaft 2 .
3 – 26 3.3.22 Switch Lever (1) Remove the upper cover (see 3.3.4 (1) – (5)). (2) Remove the change lever and gears (see 3.3.17). (3) Remove the paper pan (see 3.3.19). (4) Remove the rear pressure assy (see 3.3.21). (5) Pull the Switch Lever toward you and remove it upward.
4. ADJUSTMENT.
4 – 1 4. ADJUSTMENT (1) Be sure to carry out this adjustment with the printer mechanism mounted on the lower cover. (2) Be sure to carry out this adjustment operation on a level and highly rigid work table (flatness: less than 0.039 inch or 1 mm) so as to minimize adjustment error.
4 – 2 Item No. Specification Drawing Adjustment method Gap between the plat- en and the print head 1 ) Parallelism ad- justment 4–1–1 Variation of value at the left, the center and the right shall be less than 0.02 mm It shall be measured at 3 points: the left end, the center and the right end of the platen.
4 – 3 Item No. Specification Drawing Adjustment method Note 1) The head gap shall be measured with the change lever set to rear position. Note 2) The head gap shall be measured positioning the platen gear (R) craw on the top. Note 3) Move the adjust screw in clockwise direction (in direction B) to measure.
4 – 4 Item No. Specification Drawing Adjustment method Gap between the con- tact and the monitor 0.3mm or more Touching Adjust lever Contact Motor PCB Confirm followings. Make sure that the gap between the con- tact and the motor PCB is 0.3 mm or more.
4 – 5 Item No. Specification Drawing Adjustment method 4–2 1 ± 0.5 Confirm followings. (1) When the change lever is set at Friction position, the gap between the platen and the paper pan at the rear side shall be 1 ± 0.
4 – 6 Item No. Specification Drawing Adjustment method Rotation of the push tractor 4–4–1 To confirm: The tractor gear shall rotate smoothly when the change lever is set at Friction posi- tion. Backlash between gears 4–4–2 Approx. 0.05 to 0.
4 – 7 Item No. Specification Drawing Adjustment method Ribbon feed 4–5–1 To confirm: Ribbon shall be fed smoothly when the carriage is moved from side to side. Running load to spac- ing mechanism 4–5–2 To confirm: Make sure that the power is turned off at the time of measure- ment.
4 – 8 Item No. Specification Drawing Adjustment method 4–6 To confirm: The idle gear of the LF motor and the platen gear (L) and the bias gear of the platen shall be in mesh in such way that the platen gear (L) and the bias gear rotate against each other to pinch the teeth of idle gear.
5. CLEANING AND LUBRICA TION.
5 – 1 5. CLEANING AND LUBRICA TION 5.1 Cleaning [Cautions] 1. Be sure to turn OFF the AC POWER switch before cleaning. Remove the AC power cord from the printer. 2. Avoid dust inside the printer mechanism when cleaning. 3. If a lubricated part has been cleaned, be sure to apply lubricating oil to that portion after cleaning.
5 – 2 Carriage shaft.
5 – 3 5.2 Lubrication This printer is designed to be maintenance free and requires no lubrication during normal operation. However it is necessary to apply lubricant in case the printer is disassembled, reassembled, cleaned or parts have been changed.
5 – 4 (5) Lubrication point 1. Ribbon feed gear Assy. 2. Space rack Idle gear shaft (upper and lower) PM-B (0.006 ± 0.002g) Space rack Rack upper side Approx. 30 (greasing range) Planetary gear shaft (upper and lower) EM-30L-A Drive gear shaft (upper and lower) PM-B (0.
5 – 5 3. Platen Assy. Bias gear Contact face of platen shaft and platen FG spring EM-30-L-B Grease the contact face of platen gear (L) and bias gear PM-B Platen gear (L).
5 – 6 4. Tractor driving mechanism 5. Tractor drive shaft Change lever Change arm Reset spring Sliding surface of reset spring and gear EM-30L-A Sliding surface of change lever and gear EM-30L-A A-A.
5 – 7 6. Pressure roller Sliding portion of release shaft and change arm EM-30L-A Change arm Release shaft Front pressure roller Support spring Controller holder Sliding portion of rear roller holde.
5 – 8 7. Pull up roller Assy. Pull-up roller frame Pull-up roller shaft All bearing portions of pull-up roller shaft and pull-up roller frame EM-30L-B Gear and post EM-30L-A.
5 – 9 Models N ML3320 W ML3321 8. Main chassis Assy. Grease portion Grease portion at rib (N: 9 portions W: 13 portions) EM-30L-A Grease portion (N: 3 portions, W: 5 portions) rear side EM-30L-A.
5 – 10 9. Carriage Assy. NK2-10-SUS Bearing portion of guide roller EM-30L-B.
6. TROUBLESHOOTING AND REP AIR.
6 – 1 6. TROUBLESHOOTING AND REP AIR 6.1 Items to Check Before Repair (1) Check the inspection items specified in the instruction manual. (2) Find out as many details of the trouble as possible from the customer. (3) Inspect in the conditions as close as possible to those at the time the trouble occurred.
6 – 2 Note: BLINK1 : 400ms ON, 400ms OFF BLINK2 : 200ms ON, 200ms OFF — : LED is kept in Current Condition (no change) (2) Fault alram display When the printer detects any of the various alarm states, the information is displayed as shown below on the operation panel.
6 – 3 ALARM CATEGORY ALARM LED DISPLAY ALARM 10 12 15 17 20 PROP HSD UTL NLQ REMARKS TROUBLESHOOTING MAIN CONTROL ALARM FIRMWARE DETECTION.
6 – 4 ALARM CATEGORY ALARM LED DISPLAY ALARM 10 12 15 17 20 PROP HSD UTL NLQ REMARKS TROUBLESHOOTING SPACING ALARM Spacing alarm Print Head homing alarm Print Head A/D alarm Space IPT is not occurred within in specified timing.
6 – 5 LF motor Control/Power supply board AC connector Transformer Driver board Operation panel board Centro-connector Switch Printhead Space motor.
6 – 6 6.4 Connection Circuit Check for Printhead and SP/LF Motor (1) Printhead Signal Connector pin number CN1 1 #1 2 #2 3 #4 4 #6 5 #8 6 7 8 9 10 11.
6 – 7 (2) Line Feed Motor Resistance of each coil should be about 7.6 Ω . Signal Connector pin number LF1 LF2 LF3 LF4 CN6 LF motor.
6 – 8 (3) Space Motor Resistance of each coil should be about 5 Ω . Signal Connector pin number SP-U SP-V SP-W SPA SPB +5V EL CN2 SP Motor øA øB DA Vcc DK G 200 Ω.
6 – 9 6.5 Troubleshooting flow chart 1 Power is not supplied. Is the AC cable connected correctly? Yes No Connect the AC cable correctly. Is fuse F1 on the transformer assy/or F1 on the control/power supply board blown? No Yes Replace fuse (with same type and rating).
6 – 10 Driver Board CN2 20 •••••••••••• 1 No Yes Replace Driver board. Replace Transformer assy. Remedied? No Yes End Replace Control/Power supply board. Pin No. 20 19 18 17 16 15 14 13 10 9 8 7 6 5 Signal +8V EP +40V A C E L +5V (F.
6 – 11 2 No spacing operation (The alarm LED Blinks) Is carriage assembly binding or jammed? No Yes Check around space motor to repair the mechanism of space rack, back up roller, ribbon feed mechanism, and carriage frame etc. Replace Space motor assy.
6 – 12 3 Homing does not end normally Yes No Check around space motor to repair the mechanism. (Space rack, ribbon feed assembly back up roller, carriage frame, support protector and ribbon protector.) Remedied? No Yes End Replace Space motor assy. Replace Space motor assy.
6 – 13 4 Paper jam while paper insertion Jam 1 Check around pressure roller mechanism. • Front pressure springs are narrow: 3 pcs; wide: 5 pcs) mounted properly or not. • Tension of all of front pressure rollers is properly. • Make sure of the fitting position of change gear shaft, change arm shaft and release shaft are correct.
6 – 14 5 Smearing/missing dots Does ALARM LED blink and display alarm? No Yes See Tables 6.2 and 6.3 for troubleshooting information. Replace Printhead. Remedied? No Yes End Replace Driver board. Remedied? No Yes End Replace Carriage cable or Space motor assy.
6 – 15 6 Faint or dark print Is the print head gap set properly? Yes No Adjust the printhead gap (see section 5). Remedied? No Yes End Replace Printhead.
6 – 16 7 Ribbon feed trouble Remove the ribbon cartridge. Move carriage to left and right. Does the ribbon drive shaft rotate? No Yes Change Ribbon cartridge. Remove Ribbon feed mechanism. Move carriage to left and right. Does the ribbon drive shaft rotate? No Yes Replace Ribbon feed mechanism.
6 – 17 8 Line feed trouble Turn the power off, and rotate the platen manually. Does the platen rotate smoothly? Yes No Is the platen gear (L) broken? No Yes Replace Platen assembly. Is the LF motor idle gear broken? No Yes Replace the LF motor assembly or LF idle gear.
6 – 18 9 Malfunction of switch on operation panel Is the CN1 of Operation panel connected to the CN3 on the driver board? Yes No Connect the cable properly.
6 – 19 0 Data receiving failure Is the SEL LED blinking? No Yes Printer went into the print suppress mode. Wait until printer to receives DC1 code, or change the menu item “Print suppress-Ineffective” when the function is not required. Is the I/F RS232C? No Yes To step 10-2 Does the SEL LED light up? Yes No Press SEL key.
6 – 20 10-2 (RS232C I/F) Printer I/F pin assignment. Is the correct cable used? TXD 2 pin, RXD 3 pin, Yes No SSD 11 pin, DTR 20 pin, Change I/F cable. DSR 6 pin. Is ALARM LED blinking? No Yes See tables 6.2 and 6.3 for the troubleshooting. Make sure of the parameters for RS232C in the menu are correct.
6 – 21 Replace RS232C board. Remedied? N o Y e s End Replace Driver board..
APPENDIX A.
APPENDIX A – 1 APPENDIX A BIT IMAGE GRAPH IS — DOT DENSITY (No adjacent dots allowed) 1/144 inch Double speed quad density Double speed double density Double Single D 1/60 inch DOT D/2 1/120 inch .
A – 1 A. PCB LA YOUT PCB list (1) Circuit board SDCT (Control/Power Supply) (2) Circuit board SDDV (Driver) (3) Circuit board LEOP-3 (Operation Panel) (1) (2) (3).
APPENDIX B.
B – 1 B. SP ARE P ARTS LIST Quantity per year: Indicates the recommended number of each part that should be ordered for routine maintenance for one year for 500 units of printers and assuming that the printers are operated for 2 hours/day of 600 hours/year.
B – 2 Figure 11-1 Upper Cover Assy 1 2 3.
B – 3 Figure 11-1 Upper Cover Assy No. Part No. Description Q'ty Q'ty Remarks Required 1 1PP4128-1186P6 Upper cover (N) 1 2 For ML3320 For INT 1PP4128-1186P4 Upper cover (N) 1 2 For ML3320.
B – 4 Figure 11-2 Printer General Assy 6 9 8 2 7 4 5 3 10 1.
B – 5 No. Part No. Description Q'ty Q'ty Remarks Required 1 2PP4025-2871P21 Platen Knob 1 1 2 4YA4042-1543G301 Control/power supply 1 9 For ODA board (SDCT) 4YA4042-1543G302 Control/power .
B – 6 Figure 11-3 Printer Unit 1 2 3 4 5 6 7 8 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 30 36 9 33 34 35 32 31 29.
B – 7 Figure 11-3 Printer Unit No. Part No. Description Q'ty Q'ty Remarks Required 1 3PA4044-5002G2 Main chassis assy (N) 1 2 For ML3320 3PA4044-5152G2 Main chassis assy (W) 1 2 For ML3321.
B – 8 No. Part No. Description Q'ty Q'ty Remarks Required 23 3PA4044-5025G2 Platen assy (N) 1 3 For ML3320 3PA4044-5159G2 Platen assy (W) 1 3 For ML3321 24 3PP4044-5010P1 Space rack gear (.
B – 9 Figure 11-4 Carriage Assy 12 9 8 6 14 11 10 1 13 7 5 4 3.
B – 10 Figure 11-4 Carriage Option Assy No. Part No. Description Q'ty Q'ty Remarks Required 1 4PP4044-5061G1 Carriage frame set 1 2 2 3 4PA4025-3718G1 Back up roller holder assy 1 2 4 4PP4.
B – 11 Figure 11-5 Option Spare Parts 1 2 3 4 5 6 7 [Pull-Tractor] [Bottom-Tractor] [I/F Board].
B – 12 Figure 11-5 Option Spare Parts No. Part No. Description Q'ty Q'ty Remarks Required 1 4PA4025-3608G1 Pull and bottom 1 2 tractor assy (L) 2 4PA4025-3603G1 Pull and bottom 1 2 tractor.
APPENDIX C RS-232C Serial Interface Board (Option).
C – 1 APPENDIX C RS-232C SERIAL INTERF ACE BOARD 1. GENERAL This section describes the operation of the RS-232C Serial Interface board installed in the Printer as an option using a start-stop synchronization and serial communications circuit.
C – 2 2. OPERA TION DESCRIPTION 2.1 Element Description (1) 80C51 with MASK ROM An eight-bit microprocessor controller that controls the following: (a.) Serial interface protocol and data transfer through a serial port. (b.) Message buffer. (c.) Transmission of parallel data to the printer.
C – 3 OCS P1 P2 P0 P3 TD RD IF WR LS245 2764 ROM 8 KB RD TD RAM 8 KB Driver +5 VD 10 VAC +5 V +9 V –9 V +5V 0V ±9 V power supply circuit Serial data control line Bus li.
C – 4 2.2.1 Operation at power on After power is turned on, an RST OUT signal is sent from the printer control board to reset the printer. When the reset is canceled, the 80C51 CPU performs initialization. Initialization consists of setting the 80C51 timer, and setting the serial mode.
C – 5 Ready/Busy Received one character? Yes Is DSR valid? No Buffer overflow? Error? Parity error No error Store the received character in buffer. Is the printer in DESELECT state or is the paper low? No No Yes Yes No DSR High? Yes Store 40 H in buffer.
C – 6 Figure C-2-3 X-ON, X-OFF Received one character? Yes Is DSR valid? No Buffer overflow? Error? Parity error No error Store the received character in buffer. Is the printer in DESELECT state or is the paper low? No No Yes Yes No DSR High? Yes Store 40 H in buffer.
C – 7 3. TROUBLESHOOTING FLOWCHART 3.1 Before Repairing a Fault Before servicing the printer, ask the customer in what situation the trouble occurred and record the response. Before starting troubleshooting, operate the printer in the same situation as that at the time of trouble occurrence to see if the same trouble occurs again.
C – 8 1 The data is not received using a serial interface. (A protocol is set to READY/BUSY state, and BUSY LINE is in SSD + state.) Is the OSC oscillation waveform as specified in Figure C-3-1? No Replace the OSC. Yes Is a RST signal in Q3 is as specified in Figure C-3-2? No Check the RST circuit on the SDCT board.
C – 9 Figure C-3-4 A Yes Are ALE, PSEN, RD, WR, signals as specified in Figure C-3-3? No Replace the Q3. Yes Are (T1) SELECT and (INTO) BUSY signals low level? No Check Q501 on the SDDV board. Yes Are +9V and -9V input to Q1? No Replace defective component in +9/–9 volt control circuit.
C – 10 2 In receiving by serial interface, printing data is omitted or printing operation is not performed. Are RxD and SSD of Q3 as specified in Figure C-3-4? No Replace the Q2. Yes Are, WR, and BUS signals of Q3 pin 3 as specified in Figure C-3-5? No Replace the Q3.
C – 11 3.3 Local Test 3.3.1 Circuit test mode 3.3.1.1 Setting (1) Diagnostic test (set by menu) (2) Test connector Connect the test connector shown in Figure C-3-6 to the interface connector Figure C-3-6 Test Connector Connection Diagram 3.3.1.2 Function After the settings outlined in Section 3.
C – 12 (1) The program revision using two numerical characters is printed. (2) “LOOP TEST” is printed. (3) Memory is checked for the message buffer. (4) Prints “OK” is printed if the memory check is OK and “BAD” is printed if the memory check fails.
APPENDIX D CSF (Option).
M-521368 1A 4-96 Printed in Japan Oki Systems (Danmark) a.s. Park Alle 382 DK-2625 Vallensbaek Denmark Tel : 436 66500 Fax : 436 66590 Oki Systems (France) S.A. 44-50 Avenue du General de Gaulle 94240 L'Hay les Roses France Tel : 0146 158000 Fax : 0141 240040 Oki Systems (Italia) S.
An important point after buying a device Oki 3321 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Oki 3321 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Oki 3321 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Oki 3321 you will learn all the available features of the product, as well as information on its operation. The information that you get Oki 3321 will certainly help you make a decision on the purchase.
If you already are a holder of Oki 3321, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Oki 3321.
However, one of the most important roles played by the user manual is to help in solving problems with Oki 3321. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Oki 3321 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
