Instruction/ maintenance manual of the product U727 Novatel Wireless
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Troubleshooting Sprint Mobile Broadband USB Modem by Novatel Wireless TM (Ovation TM U727) If you are un able to resol ve your issu e using th e Troub leshooting st eps bel ow, please contact Spr int Custom er Servic e at 1-800- 927-2199 (Business users) or 1-888-715-4 588 (Personal us ers) for as sistance.
Open S print Mobile Br oadband and c lick Go to verify t hat you c an connect. • Sprint Mobil e Broadban d displa ys “Insert your Dev ice”. After reinst alling Spri nt Mobile Broad band and verifyi ng that the drivers are i nstalled properly i n Device M anager, Spri nt Mobil e Broadband continues t o display “I nsert your Device”.
If low signal strength is display ed in the Spri nt Mobil e Broadband window, m ove to a location wit h better c overage. For a map of coverage i n your area, brows e www.s print.com and l ocate t he “Power Net work Cover age” tool. • Sprint Mobil e Broadb and has enc ountered a probl em.
connecti on. If unsucc essful, try c hanging M ode to EV DO Only . If s till unsucc essful, t hen the network m ake be experienci ng a tempor ary change. Pl ease attempt a connec tion at a later time. • There is a provisioni ng problem with your S print account.
time neede d between t he Modem and the wi ndows NDI S drivers. B oth must be initializ ed before t he connection c an be s etup. • Wi n 2K Upgrade iss ues It is recomm ended if a user is running W indows 2000 t hat they do the s oftware update over LAN or W LAN or perform a full install.
• Disconnect and reconn ect. 7. I cannot save files t o my Ovati on U727 • The Ovati on U727 is not a standal one memor y drive, a mi croSD c ard is requir ed to tak e advantage of the Rem ovable Mem ory Feature.
An important point after buying a device Novatel Wireless U727 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Novatel Wireless U727 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Novatel Wireless U727 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Novatel Wireless U727 you will learn all the available features of the product, as well as information on its operation. The information that you get Novatel Wireless U727 will certainly help you make a decision on the purchase.
If you already are a holder of Novatel Wireless U727, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Novatel Wireless U727.
However, one of the most important roles played by the user manual is to help in solving problems with Novatel Wireless U727. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Novatel Wireless U727 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
