Instruction/ maintenance manual of the product BCM 450 Nortel
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T elephone F eat ur e s Us er Guide BCM 4 50 1. 0 Busine ss C ommunic ations Manager Document S tat us: Stan da r d Document V ersion: 01.01 Document Number: NN40160-100 Date: August 2008.
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Pa g e 3 T elephone b utton icons Use this guide as a quick ref erence f or accessing the f e atures of yo ur telephone. More application-specific feature inf or mation is av aila b le in the f ollowi.
Pa g e 4 Note: If your telephone does not ha ve access to all the f eatures listed in this guide, then either your telephone does not suppor t the feature , or the feature has not been enabled on your telephone. Y our system administrator can provide detai ls.
Pa g e 5 T elephone features Backgr ound Music FEA TURE 86 Cancel: FEA TURE #86 Listen to music (provided by an e xter nal sou rce or an IP source connected to the system) through your telephone speaker when you are not on a call. Use the same f eatu re code to cancel the backg round music.
Pa g e 6 Class of Service passw ord FEA TURE 68 plus COS pass word Change the dia ling filters on a line or telephone, or gain e xter nal access to your system. Dialing filters deter m ine which numbers y ou can dial. The COS pass word is provided b y yo ur System Administrator to change y our Class of Service.
Pa g e 7 T o split a conference: Press the line or intercom button of on e caller to consult pr iv ately while the other caller is on hold. Note : This f eature is not av ailable f or multi-par ty conf eren ce calls. T o re-establish the conference: Pre ss FEA TURE 3 .
Pa g e 8 Dialing modes FEA TURE *82 Use the f o llowing steps to choose one of three modes of dialing li sted: 1. Press FEA TURE *82. 2. Press # to select the mode. 3. Press HOLD to store the mode. Standard Dial: Select a line, then dial the number . (Standard Dial is alwa ys av aila b le, e v en when another dialing mode is selected.
Pa g e 9 Hold - Exclusive FEA TURE 79 or FEA TURE/HOLD T emporarily susp end a call a nd pre v ent other teleph ones from picking it up . Hold - A uto FEA TURE 73 Cancel: FEA TURE #73 Set your telephone to automatically put a call on Hol d when y ou pick up a second call, or prev ent your telephone from doing so.
P age 10 Meet-Me Conferencing FEA TURE 930 Dial into a conf erence call at a specified phone number and specified time. T o access the conference call as the chairperson: 1. Press FEA TURE 930. 2. F ollow the prompts. 3. Enter your PIN and press # . 4.
P age 1 1 T o configur e conf erence se ttings: 1. T o change conference settings, press 2 . 2. T o per mit Quic kStar t, press 1 . Otherwise, press # . If y ou press 1 , future conf erences will star t when the par ti cipants arrive. If y ou press # , future conf erences will star t when the chair person arr ive s.
P age 12 Messages FEA TURE 1 Cancel: FEA TURE #1 Send a message to another telepho ne within y our system. T o view and repl y to y our messages: 1. Press FEA TURE 65. 2. Press * and # to view y our message list. 3. Press 0 to call the person wh o left y ou the message.
P age 1 3 P age FEA TURE 60 and code (1 to 3) and zone (0 to 6) Make a page announcement thro ugh either the inter nal (code 1) or e x ter nal (code 2) speak ers, or both (code 3). Zone 0 pages all zones . P age announce ments are progr ammed to timeout after a pre-selected amount of time, which is set b y your System Administrator.
P age 14 Priority call FEA TURE 69 Interrup t a person on a call. A person on another call can press FEA TURE 85 (Do Not Disturb) to bloc k pr iority call s . V ariances *(r inging call) Priv acy FEA TURE 83 Change the pr ivacy setting f or an e xter nal line.
P age 1 5 Service schedules FEA TURE 870 Displa y the modes that hav e bee n tur ned on at a designated control set. Ringing serv ices FEA TURE 871 Cancel: FEA TURE #871 T ur n on one of six schedules for alternative ringing and call ans wer ing arrangements from a designated control telephone.
P age 16 Time FEA TURE 803 Bri efly displa y the time an d date while you are on a call. T ransfer FEA TURE 70 Cancel: FEA TURE #70 Send a call to another telephone within y our system, or to an e xter nal telephone. Y ou ca nnot transf er a call on an exter nal line to an e xte rn al telephone, depending on the ca pabilities of the line s .
P age 1 7 Call Displa y Ser vices The follo w ing f ea tures are av ail ab le only if you su bscribe to Call Display ser vices from your local telephone company . Au t o bu m p i n g F E A TU R E 815 Cancel: FEA TURE #815 Ha v e the system automatically delete the oldest log item from a full Call Log, so that a new log item can be stored.
P age 18 Call log - passw ord FEA TURE *85 Program a f our-digit pass word for y our Call Log. T o reset a forgotten pass word, see y ou r System Administrator.
P age 1 9 IP telephone fe atures Use the f ollowing procedure to access f eature s on the IP Phones 1110, 1120E and1140E, 2 0xx IP Phones, or the 1210, 1220, an d 1230 IP phones. Using feature men us FEA TURE *900, or (ser vices ke ys to access Feature menu) Activ ate a displa y men u of f eature options.
P age 2 0 Hot Desking - setting up FEA TURE *999, or (ser vices ke ys to access Feature men u) Y ou can di v er t your Nor tel IP Phone con figuration to another No r tel IP Phone registered on the same system, using the Ho t Desking f eature.
P age 2 1 Hot Desking - activ ating T o activate Hot Desking: On the telephone to which you are diver ting your calls (yyy). 1. Enter Hot Desking. 2. Press Diver t . 3. At the DN prompt, enter the DN of y our telephone (xxx). 4. Press OK . The display reads Enter < > PW .
An important point after buying a device Nortel BCM 450 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Nortel BCM 450 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Nortel BCM 450 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Nortel BCM 450 you will learn all the available features of the product, as well as information on its operation. The information that you get Nortel BCM 450 will certainly help you make a decision on the purchase.
If you already are a holder of Nortel BCM 450, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Nortel BCM 450.
However, one of the most important roles played by the user manual is to help in solving problems with Nortel BCM 450. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Nortel BCM 450 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
