Instruction/ maintenance manual of the product 8735 Aspire Digital
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Aspire 8735/8735G/8735ZG Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.
II Revision History Please refer to the table below for the up dates ma de on Aspire 8 735/8735G/8735ZG Series se rvice guide. Date Chapter Up date s.
III Copyright Copyright © 2009 by Acer Incorporated. All rights rese rved. No part of this pub lication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into a.
IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions.
V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering.
VI.
Chapter 1 1 Features Below is a brief summary of the computer ’s many feature: Platform Intel® Ce ntrino® 2 p rocessor tech nology , fea turing: • Intel ® Core ™ 2 Duo processor T9550 (6 MB L2 cache, 2.66 GHz, 1066 MHz FSB, 35 W), or P7350/ P7450/P7550/P8600/P870 0/P 8800 (3 MB L2 cache, 2/2.
2 Chapter 1 • NVIDIA® GeForce® 9600M G T* Storage subsystem • 2.5" hard disk drive • Optical drive options: • Blu-ray Disc ™ /DVD-Super Multi double-layer drive* • DVD-Super Multi d.
Chapter 1 3 • Line-in jack • Ethernet (RJ-45) port • Modem (RJ-1 1) port • DC-in jack for AC adapter Environment • T emperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to .
4 Chapter 1 System Block Diagram.
Chapter 1 5 Your Acer Notebook tour After knowing your computer features, le t us show you around you r new computer . Front View Icon Item Description 1 Acer Crystal Eye webcam Web camera for video communication. 2 Microphone Internal microphone for sound recordi ng.
6 Chapter 1 Closed Front View 8 Palmrest Comfortable support area for your hands when you use the computer . 9 T ouchpad T ouch-sensitive pointing devi ce which functions like a computer mouse. 10 Click buttons (left, center* and right) The left and right buttons function like the left and right mouse buttons.
Chapter 1 7 Left View # Icon Item Description 1 DC-in jack Connects to an AC adapter . 2 HDMI HDMI port Supports high definition digital video connections. 3 External display (VGA) port Connects to a display device (e.g., external monitor , LCD projector).
8 Chapter 1 Right View Rear View Icon Item Description 1 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access indicato r Lights up when the optical drive is active.
Chapter 1 9 Bottom View Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Battery r elease latch Releases the battery for removal. 4 Hard disk bay- Secondary Houses the computer's hard disk (secured with screws) (only for certain models).
10 Chapter 1 Indicators The computer has several easy-to-read status indicators . T he front panel indicato rs are visible even wh en the computer cover is closed. NOTE: 1. Chargi ng: The light shows amber when the battery is charging. 2. Fully ch arged: The light sho ws green when in AC mode.
Chapter 1 11 Touchpad basics (with two-click buttons) The following items show you how to use the touchpad with two-click buttons. • Move your finger across the touchpad (1) to move the cursor . • Press the left (2) and right (3) buttons located beneath the touchpad to perform selection and execution functions.
12 Chapter 1 Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor , lock, Windows, fun ction and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which yo u can toggle on and off.
Chapter 1 13 Windows Keys The keyboard has two keys that perform Wi ndows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windo ws S tar t bu tton; it launches th e S tart menu.
14 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of the computer ’s controls like screen brightness, volume out put and the BIOS utility . T o activate hot keys, press and hold the < Fn> key before pressing the other key in the hotkey combination.
Chapter 1 15 Special Key (only for certain models) Y ou can locate the Euro symbo l and the US doll ar sign at the upper-cen ter and/or bottom-right of your keyboard.
16 Chapter 1 Acer Empowering Technology The Empowering T echnology toolbar makes it easy fo r you to access frequently used functions and manage your new Acer system. Activated by pressing the Empowering Key , it provides access to the fol lowing utilities: NOTE: The following content is for genera l reference only .
Chapter 1 17 Empowering Technology password Y ou must set the Empowering T echno logy password to use the password prot ection feature of Ace r eRecovery Management to protect your data. To set the Empowering Technology password: 1. Launch Acer eRecovery Management.
18 Chapter 1 Acer eAudio Management (only for certain models) Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby Home Theater on your system. Select Movie or Game mode to exp erience the awesome r ealism of 5.1-chan nel audio output from the speakers fitted to your system via Dolby Surround soun d technology .
Chapter 1 19 Acer ePower Management Acer ePower Management features a straightforward user interface for con figuring your power managemen t options. T o access this utility , select Acer e Power Mana.
20 Chapter 1 Battery status 1. The quick menu shows the remaining battery life based on current usage. 2. Y ou can also launch th e Acer ePower Management a pplication and re fer to the Battery status panel located just below the power plan s.
Chapter 1 21 If you set a different p assword to enc rypt a file, but you forgot the en cryption password, you can use the Master Password to decrypt the file. NOTE: The password used to encrypt a file is the unique ke y that the system needs to decrypt it.
22 Chapter 1 • Back up factory default to CD/DVD • Back up drivers and applications to CD/DVD • Create user backup • Manage user b ackups • Restore: • Restore system to factory default •.
Chapter 1 23 Acer eSettings Management Acer eSettings Manage ment allows you to insp ect hard ware specifi cations, set BIOS passwords and modify boot options. Acer eSettings Manage ment also: • Provides a simple graphical user interface for navigation.
24 Chapter 1 Windows Mobility Center The Windows Mobil ity Center collects key mobil e-relate d system settings in one easy-to-find place, so you can quickly configure your Acer system to fit the situation as you change locations, networks or activities.
Chapter 1 25 Using the System Utilities Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. T o enable the dual monitor featu re of the notebook, firs t ensure that the second moni tor is conn ected, then select St art, Control Panel, Display and click on Settings .
26 Chapter 1 NOTE: Please ensure that the resol ution setting of the second monitor is set to the manufacturer' s recommended value..
Chapter 1 27 Hardware Specifications and Configurations Processor Throttling 50% : On= 99 C; OFF=93 C OS shut down at 105 C; H/W shot down at 1 10 .C Item Specification CPU type Intel ® Core ™ 2 Duo processor T9550 (6 MB L2 cache, 2.66 GHz, 1066 MHz FSB, 35 W), or P7350/ P7450/P7550/P86 00/P8700/P8800 (3 MB L2 cache, 2/2.
28 Chapter 1 NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 co uld be reversed.
Chapter 1 29 Wireless Module 802.1 1b/g/n Item S pecification Chipset Lan Intel WLAN 533AN_MMW G Shirley Peak/Foxconn Wireless LAN Wireless LAN Ralink RT2700E 1x2 BGN Data throughput 1 1~54 Mbps, up to 270 Mbps for Draft-N Protocol 802.
30 Chapter 1 Optical Disc Drive Item S pecification V endor & mo del name TOSHIBA SUPER-MUL TI DRIVE DL 8X TS-L633A LF PIONEER SUPER-MUL TI DRIVE 8X DVR-TD08RS LF P ANASONIC SUPER-MUL TI DRIVE DL .
Chapter 1 31 Blu-Ray Disc Driv e Item S pecification V endo r & model name SONY BD COMBO 12.7mm Tray DL 2X BC-5500S LF Performance S pecification With CD Disc With DVD Di sc With Blu -ray Disc T ransfer rate (KB/sec) Sustained: Max 3.6Mbytes/sec Sustained: Max 10.
32 Chapter 1 Mono or S tereo S tereo Resolution 18 bit stereo full duplex Compatibility HD audio Interface; S/ PDIF output for PCM or AC-3 content Sampling rate 1Hz resolution VSR (V ariable Sampling Rate) Internal microphone Y es Internal speaker / Quantity Y es/2.
Chapter 1 33 Keyboard Item S pecification Keyboard controller NS PC97541V T otal number of keyp ads 105/106-key keyboard Windows logo key Y es Internal & external keyboard work simultaneously Plug.
34 Chapter 1 System Power Manag ement ACPI mode Power Management Mech. Off (G3) All devices in the system are turned of f completely . Soft Of f (G2/S5) OS initiated shut down. All devices in the system are turned off completely . Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state.
Chapter 2 37 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is alre ady properly configured and optimi zed, and you do not need to run this utility .
38 Chapter 2 Navigating the BIOS Utility There are five menu options: Informati on, Main, Security , Boot, and Exit. Follow these instructio ns: • T o choose a menu, use the left and right arrow keys. • T o choose an item, use the up and down arrow keys.
Chapter 2 39 Information The Information screen displays a summary of your computer ha rdware information. NOTE: The system information is su bject to diff erent models. Parameter Description CPU T ype This field shows the CPU type and speed of the system.
40 Chapter 2 Main The Main screen allows th e user to set the system time and date as well as enable and disa ble boot option and recovery . Aspire 8730/8730Z Series: Aspire 8530 Series: NOTE: The screen above is for your reference only . Actual values may differ .
Chapter 2 41 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: The sub-items under each device wil l not be shown if t he device control is set to d isable or auto. This is because the user is not allowed to control the settings in these cases.
42 Chapter 2 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unauthorized use. NOTE: Please refer to “Remove HDD/BIOS Password” section if you need to know how to remove HDD/BIOS Password.
Chapter 2 43 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries be fore the system halts. Don’t forget your password.
44 Chapter 2 Removing a Password Follow these steps: 1. Use the w and y keys to highlig ht the Set Supervisor Password parameter and press the e key . The Set Password box appears: 2. T ype the current passw ord in the Enter Cur rent Password fiel d and press e .
Chapter 2 45 If the current password entered does not match the actual current password, the screen will show you the Setup W arning. If the new password and confirm new password strings do not match, the screen will display the following message.
46 Chapter 2 Boot This menu allows the user to deci de the order of boot de vices to load the operatin g system. Bootable devices includes the diskette drive in module bay , the onbo ard hard disk drive and th e CD-ROM in module bay .
Chapter 2 47 Exit The Exit screen contains parameters that confirmed or discard the changes made to the parameters in the BIOS Setup Utility . The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS.
48 Chapter 2 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Flash utility to updat e th e system BIOS flash ROM.
Chapter 2 49 Remove HDD Password This section provide you with a method of removing HDD password: Remove HDD Password: • If you key in wrong HDD password for three time, “HDD password error code” would display on the screen. See the image below .
50 Chapter 2.
Chapter 3 51 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . Disassembly Requirements T o disassemble the computer , y.
52 Chapter 3 General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system.
Chapter 3 53 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graph ic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicin g .
54 Chapter 3 Removing the Battery Pack 1. T urn base un it over . 2. Slide the battery lock/unlock l atch to the unlock position . 3. Slide the battery re lease latch to the release posi tion to pop out the ba ttery pack, then remove the battery pack from the main unit.
Chapter 3 55 Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it . 2. Pull it out from the slot..
56 Chapter 3 Removing the ExpressCard dummy card 1. Push the ExpressCard dummy card all the way in to eject it. 2. Pull it out from the slot. Removing the Lower Cover 1.
Chapter 3 57 2. Remove the nine captive screws securing the lower cover . 3. Use a plastic screw driver to carefully pry open the lower cover. 4. Remove the lower cover from the lower case.
58 Chapter 3 Removing the DIMM 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the Lower Cove r” on page 56.. 3. Push out the latches on both sides of the DIMM socket to release the DIMM. 4. Remove the DIMM module. Removing the TV Tuner Board Modules 1.
Chapter 3 59 3. Remove the antenna cable from the board. 4. For Aspire 8730/8730Z Se ries, remove the one screw (B) securing the board to the system. Ste p Size (Quantity) Co lor To r q u e 1 M2 x L4 (1) Silver 1.
60 Chapter 3 5. For Aspire 8530 Series, release th e two latch securi ng the board to the system by push ing it in the direction of the arrows. 6. Remove the TV tuner boar d module from th e system.
Chapter 3 61 Removing the WLAN Board Modules 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the Lower Cover” on page 56. 3. “Removing the TV T uner Board Modules” on page 58. 4. For Aspire 8730/87 30Z Series, disconnect the thr ee antenna cabl es from the WLAN board module.
62 Chapter 3 NOTE: There are 2 a ntenna cables connected to the WLAN board module. The Bl ack antenna cable is connected to the J3 connector and th e White an tenna cable is connected to the J2 connector .
Chapter 3 63 7. For Aspire 8530 Series, move the anten na away from the WLAN board and remove the two screws (B) on the WLAN board to release the WLAN board. 8. Detach the WLAN board from the WLAN socket. Ste p Size (Quantity) Co lor To r q u e 1~2 M2 x L4 (2) Silver 1.
64 Chapter 3 NOTE: When attaching the antenna back to the WLAN bo ar d, make sure the cable are arran ged properly . Removing the Hard Disk Drive Module 1 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the Lower Cover” on page 56.
Chapter 3 65 4. Slide the hard disk drive module away from the connector . 5. Lift the hard disk drive module and remo ve it from the hard disk drive bay . NOTE: T o prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
66 Chapter 3 6. Remove the four screws (D) securing the hard disk to the bracket and remove the hard disk from the bracket. Removing the Hard Disk Drive Module 2 1. See “Removing the Battery Pack” on page 54. Ste p Size (Quantity) Co lor To r q u e 1~4 M3 x L3 (4) Silver 3.
Chapter 3 67 2. Remove the two captive screws securing the hard disk drive cover ..
68 Chapter 3 3. Remove the one screw (B) securing the hard disk drive module. 4. Slide the hard disk drive module away from the connector . Ste p Size (Quantity) Co lor To r q u e 1 M2 x L4 (1) Silver 1.
Chapter 3 69 5. Lift the hard disk drive module and remo ve it from the hard disk drive bay . NOTE: T o prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. 6. Follow the step 6 of “Removing the Hard Disk Drive Module 1” on page 64 to remove th e hard disk from the bracket.
70 Chapter 3 4. Use a screw driver to push out the l ocker bracket of the optical drive module . 5. Slowly pull out the odd module from the odd drive bay .
Chapter 3 71 6. Remove the one screw (B) securing the locker bracket and remove the locker bracket from the optical disk drive module. Ste p Size (Quantity) Co lor To r q u e 1 M2 x L4 (1) Silver 1.
72 Chapter 3 Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Item Screw Color Part No. A M2 x L4 Black 86.00E34.738 B M2 x L4 Silver 86.
Chapter 3 73 Removing the Middle Cover 1. See “Removing the Battery Pack” on page 54. 2. Use a plastic screw driver to pry loose the side of the middle cover . 3. Carefully pry loose the middle cover from the latc hes securing it and remo ve the middle cover .
74 Chapter 3 Removing the Keyboard 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the Middle Cover” on page 73. 3. Push up on the four latches securi ng the keyboard to the upper case. 4. Carefully pry loose the keyboa rd and turn it over on the touchpad area.
Chapter 3 75 5. Disconnect the keyboard cable from the ma in board to remove the keyboard. Removing the Power Board 1. See “Removing the Battery Pack” on page 54.
76 Chapter 3 3. Remove the one screw (B) securing the power board to the upper case. 4. Release the power board from the latch an d turn it over . Ste p Size (Quantity) Co lor To r q u e 1 M2 x L4 (1) Silver 1.
Chapter 3 77 5. Disconnect the power board ca ble from PWCN1 connector on the system to remove it..
78 Chapter 3 Removing the Heatsink Module NOTE: There are two versio n of heatsink module. For thi s section, we are going to use the discrete model. The UMA version looks like the picture below: 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the Lower Cover” on page 56.
Chapter 3 79 4. Remove the eight screws securing the hea tsink module in the order shown. NOTE: The green VGA board in Aspire 8730/8730Z Serie s is made by NVdia, while the red VGA board in Aspire 8530 Series is made by A TI. 5. Carefully lift up the heatsink module.
80 Chapter 3 Removing the CPU NOTE: Aspire 8730/8730Z Series uses the In tel® proces sor , while Aspire 8530 Series uses the AMD® processor . But the process in removin g the CPU are the same for all the models. 1. See “Removing the Battery Pack” on page 54.
Chapter 3 81 5. Lift up carefully to remove the CPU. NOTE: When installing the CPU, make sure to insta ll the CPU with PIN 1 at the corner as shown..
82 Chapter 3 Removing the Discrete Board Module (For Discrete Models Only) NOTE: Aspire 8730/8730Z Series uses the NVdia board, while Aspire 8530 Series uses the A TI board. The process for removing the board are the same for model s with discrete board module.
Chapter 3 83 5. Remove the discrete boar d module from th e system. Ste p Size (Quantity) Co lor To r q u e 1~2 M2 x L4 (2) Silver 1.6 kgf-cm.
84 Chapter 3 Removing the LCD Module 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55. 3. See “Removing the ExpressCard dummy card” on page 56. 4. See “Removing the Lower Cover” on page 56. 5.
Chapter 3 85 10. T urn over the system and remove the mylar covering the LCD cable connector . 11 . Discon nect the LCD cable connector from the main board.
86 Chapter 3 12. Carefully pull out the wireless antenna cables from the ho le and release the cables from the latches. 13. Disconnect the microphone cable from MIC1 on the system and release it from the latches.
Chapter 3 87 14. Remove the two screws (A) from the left and right hinge of the LCD module. 15. Carefully remove the L CD module from th e base unit. NOTE: When connecting the cable back to the unit, please no te that the cable should be routed well. Separating the Upper Case from the Lower Case 1.
88 Chapter 3 10. See “Removing the Hard Disk Drive Module 2” on page 66. 11 . See “Removin g the Middle Cover” on page 73. 12. See “Removing the Keyboard ” on page 74. 13. See “Removing the Heatsink Module” on page 78. 14. See “Removing the CPU” on page 80.
Chapter 3 89 17. Disconnect the fingerprint cable from FP2 on the main board. 18. Disconnect the E-key cable from EKCN1 on the main board..
90 Chapter 3 19. Disconnect the Media console cable from LEDB1 on the main board..
Chapter 3 91 20. Disconnect the power cable from DC1 connector on the main board. 21. Disconnect the speaker cable from REAR1 connector on the main board.
92 Chapter 3 22. Remove the thirteen screws (A) from the bottom panel. 23. T urn the unit over and remove the three screws (A) from the top panel. Ste p Size (Quantity) Co lor To r q u e 1~13 M2.5 x L8 (13) Black 3.0 kgf-cm Ste p Size (Quantity) Co lor To r q u e 1~3 M2.
Chapter 3 93 24. Gently remove the upper case from the lo wer case. CAUTION: Remember to release the power cable from the hole on the uppe r case before removing the upper case from the system. Removing the E-Key Board 1. See “Removing the Battery Pack” on page 54.
94 Chapter 3 12. See “Removing the Keyboard ” on page 74. 13. See “Removing the Heatsink Module” on page 78. 14. See “Removing the CPU” on page 80. 15. See “Removing the LCD Module” on page 84. 16. See “Separating the Upper Case from the Lower Case” on page 87.
Chapter 3 95 Removing the Fingerprint Board 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55. 3. See “Removing the ExpressCard dummy card” on page 56. 4. See “Removing the Lower Cover” on page 56.
96 Chapter 3 14. See “Removing the CPU” on page 80. 15. See “Removing the LCD Module” on page 84. 16. See “Separating the Upper Case from the Lower Case” on page 87. 17. Remove the two screws (B) securing the board. 18. Disconnect the cable from the board and re move the board from the upper case.
Chapter 3 97 Removing the Touchpad Board 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55. 3. See “Removing the ExpressCard dummy card” on page 56. 4. See “Removing the Lower Cover” on page 56.
98 Chapter 3 14. See “Removing the CPU” on page 80. 15. See “Removing the LCD Module” on page 84. 16. See “Separating the Upper Case from the Lower Case” on page 87.
Chapter 3 99 18. Remove the mylar tape from the touchpad board. 19. Carefully pry loose and remove the touchpad board. W ARNING: The touchpad board is glued to the upper case, on ly remove the touchpad board if it is defective.
100 Chapter 3 Removing the Modem Board 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55. 3. See “Removing the ExpressCard dummy card” on page 56. 4. See “Removing the Lower Cover” on page 56.
Chapter 3 101 18. Remove the two screw (B) securing the modem card. 19. Lift the modem board to remove it from the main board. Removing the Main Board 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55.
102 Chapter 3 11 . See “Removin g the Middle Cover” on page 73. 12. See “Removing the Keyboard ” on page 74. 13. See “Removing the Heatsink Module” on page 78. 14. See “Removing the CPU” on page 80. 15. See “Removing the LCD Module” on page 84.
Chapter 3 103 20. Remove the one screw (B) securing the mai n board in place. 21. Carefully remove the main board. Removing the Speaker Module 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55. 3. See “Removing the ExpressCard dummy card” on page 56.
104 Chapter 3 11 . See “Removin g the Middle Cover” on page 73. 12. See “Removing the Keyboard ” on page 74. 13. See “Removing the Heatsink Module” on page 78. 14. See “Removing the CPU” on page 80. 15. See “Removing the LCD Module” on page 84.
Chapter 3 105 21. Remove the speaker module from the upper case. Removing the Subwoofer 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55. 3. See “Removing the ExpressCard dummy card” on page 56.
106 Chapter 3 19. Remove the two screws (B) securing the subwoofer to the lower case. 20. Remove the subwoofer from the lower case. Removing the USB Board Module 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55.
Chapter 3 107 11 . See “Removin g the Middle Cover” on page 73. 12. See “Removing the Keyboard ” on page 74. 13. See “Removing the Heatsink Module” on page 78. 14. See “Removing the CPU” on page 80. 15. See “Removing the LCD Module” on page 84.
108 Chapter 3 21. Remove the USB board mod ule from the lower case..
Chapter 3 109 LCD Module Disa ssembly Process LCD Module Disassembly Flowchart Screw List Item Screw Color Part No. C M2.5 x L6 Black 86.00E33.736 E M2 x L3 Silver 86.
11 0 Chapter 3 Removing the LCD Bezel 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55. 3. See “Removing the ExpressCard dummy card” on page 56. 4. See “Removing the Lower Cover” on page 56.
Chapter 3 111 12. Carefully pry open the LCD bezel and pla ce the bezel on top of the LCD panel. Removing the LCD panel with the Brackets 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55. 3. See “Removing the ExpressCard dummy card” on page 56.
11 2 Chapter 3 11 . Disconnect the cabl e from the web camer a. 12. Remove the five screws (C) securing the LCD module. Ste p Size (Quantity) Co lor To r q u e 1~5 M2.
Chapter 3 11 3 13. Remove the LCD with the brackets from the back cover . Removing the Inverter Board and FPC Cable 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55. 3. See “Removing the ExpressCard dummy card” on page 56.
11 4 Chapter 3 13. Detach any adhesive tapes and any cable that is glued to the LCD panel..
Chapter 3 11 5 14. Disconnect the FPC cable from the LCD panel..
11 6 Chapter 3 Removing the LCD Brackets 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55. 3. See “Removing the ExpressCard dummy card” on page 56. 4. See “Removing the Lower Cover” on page 56.
Chapter 3 11 7 11 . See “Removin g the Inverter Board and FPC Cable” on page 1 13. 12. See “Removing the LCD panel with the Brackets” on page 1 1 1. 13. Release the antenna cables from the aluminium tapes. 14. Remove the left and right antenna cables toge ther with the tapes holding them in place.
11 8 Chapter 3 NOTE: There is no n eed to remove the antenna unless you really need to replace it. Removing the Web Camera 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55. 3. See “Removing the ExpressCard dummy card” on page 56.
Chapter 4 11 9 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses.
120 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, dr iver , or diske tte. A write-ena bled, diagno stic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it.
Chapter 4 121 q External keyboard If any of these devices do not work, reconnect the cable connector and rep eat the failing o peration. Memory Check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1.
122 Chapter 4 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figu re 1. If the voltage is not correct , replace the power ad apter . 2. If the voltage is within the range, do the following: q Replace the System board.
Chapter 4 123 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Mete r , co nfirm that if the parameters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct.
124 Chapter 4 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most like ly cause is listed first.
Chapter 4 125 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2.
126 Chapter 4 System timer error RTC battery Run BIOS Setup Utility to re configure system time , then reboot system. System board Real time cl ock error RTC battery Run BIOS Setup Utility to re configure system time , then reboot system.
Chapter 4 127 Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 121.. Ensure every connector is connected tightl y and correctly .
128 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h V erify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize .
Chapter 4 129 3Ch Advanced configuration of chipset registers 3Dh Load alternate registers wi th CMOS values 42h Initialize interrupt vectors 45h POST device initiali zation 46h 2-1-2-3 Check ROM copy.
130 Chapter 4 82h Detect and install external RS232 ports 83h Configure non-MCD IDE controllers 84h Detect and install external parallel ports 85h Initialize PC-compa tible PnP ISA devices 86h Re-init.
Chapter 4 131 B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display MultiBoot menu BEh Clear screen (optional) BFh Check virus and backup .
132 Chapter 4 F5h Boot to Mini DOS F6h Clear Huge Seg ment F7h Boot to F ull DOS Code Beeps.
Chapter 4 133 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too da rk LCD brightness cann ot be adjuste d LCD contrast cann ot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system.
134 Chapter 4 The system doesn’t power-off. Power source (b attery pack and power adapter). See “Power System Check” on page 121. Hold and press the power switch for more than 4 seconds. System board Battery can’t be charged See “Check the Battery Pa ck” on page 123.
Chapter 4 135 The system doesn't resume from hibernation mode. See “Save to Disk (S4)” on page 34. Hard disk connection board Hard disk drive System board The system doesn't resume from standby mode after opening the LCD. See “Save to Disk (S4)” on page 34.
136 Chapter 4 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 139. Modem-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work correctly .
Chapter 4 137 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists.
138 Chapter 4 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, which in stalled devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the fail i ng FRU (do not isolate non-defective FRU).
Chapter 4 139.
140 Chapter 4.
Chapter 5 139 Motherboard Jumper and Connector Locations Chapter 5.
140 Chapter 5.
Chapter 5 141 Clearing Password Check and BIOS Recovery This section provide you the standard operating proce dures of clearing password and BIOS recovery for Aspire 5730Z/5330 Series. Aspire 57 30Z/5330 Series provide one Hardwa re Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery .
142 Chapter 5 try again. NOTE: The steps are only for clearing BIOS Password (Supervisor Password and User Password)..
Chapter 5 143 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a spec ial block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.
144 Chapter 5.
Chapter 6 145 This chapter gives you the FRU (Field Repla ceable Unit) listing in global configurati ons of 87 35/8735G/8735ZG Series. Refer to this chapter whenever ordering fo r parts to re pair or for RMA (Return Merchandise Authorization).
146 Chapter 6 Aspire 8735/8735G/8735ZG Series Exploded Diagram.
Chapter 6 147 Aspire 8735G FRU Li st CA TEGORY P ART NAME ACER P ART NO. ADAPTER ADAPTER 90W 19V 3PIN DEL T A ADP-90CD DB A L V5 LED LF BLUE AP .09001.027 AP .09001.027 ADP APTER 90W 19V 3PIN LITEON P A-1900- 34AR L V5 LED LF BLUE AP .09003.021 AP .09003.
148 Chapter 6 POWER CORD 10A 250V 3PIN BK SOUTH AFRICA 27.01518.571 POWER CORD 16A 250V SOUTH AFRICA BK 27.01518.681 POWER CORD 2.5A 250V AUSTRALIA 27.01518.621 POWER CORD ACA / ACNZ 27.03218.021 POWER CORD 7.5A 250V 3P AUSTRALIA BK 27.03218.051 POWER CORD 2.
Chapter 6 149 CPU INTEL CORE2DUAL P7450 2.13G 3M 1066 TJ NOVT KC.74501.DPP CPU INTEL CORE2DUAL P7450 2.13G 3M R-0 TJ KC.74501.DPR CPU INTEL CORE2DUAL P7550 PGA 2.26G 3M 1066 R-0 KC.75501.DPP CPU INTEL CORE2DUAL P8600 2.4G 3M 1066 25W R-0 KC.86R01.DPP CPU INTEL CORE2DUAL P8700 2.
150 Chapter 6 HDD 250GB 5400RPM SA T A TOSHIBA LIBRA-BS MK2555GSX F/W:FG000J 5.4K KH.25004.003 HDD 250GB 5400RPM SA T A HGST HTS545025B9A300 P ANTHER-B LF KH.25007.015 HDD 250GB 5400RPM SA T A WD WD2500BEVT - 22ZCT0 F/W:1 1.01A1 1 KH.25008.021 HDD 320GB 5400RPM SA T A SEAGA TE WY A TT ST9320325AS FW:0001SDM1 KH.
Chapter 6 151 KEYBOARD 17KB-FV5 BLACK 105KS DARFON NSK-AFF0K KOREA KB.I1700.019 KEYBOARD 17KB-FV5 BLACK 106KS DARFON NSK-AFF0E IT ALIAN KB.I1700.021 KEYBOARD 17KB-FV5 BLACK 106KS DARFON NSK-AFF0Q HUNGARIAN KB.I1700.024 KEYBOARD 17KB-FV5 BLACK 105KS DARFON NSK-AFF0L GREEK KB.
152 Chapter 6 LCD 18.4" WUXGA28L GLARE CMO N184H4-L04 LF 220NIT 8MS 500:1 LK.1840D.001 LCD MODULE 18.4" WXGA+G8 GLARE IMR BLUE/BLACK W/0.3M CAMERA&ANTENNA*2 FOR SINGLE LAMP 6M.PHF01.004 INVERTER BOARD 18" AMPOWER T62I262.00 BIGBEAR 19.
Chapter 6 153 Aspire 8735ZG FRU List SODIMM 2GB DDRIII 1066MHZ HYNIX HMT125S6BFR8C-G7 N0 LF 128*8 0.055UM KN.2GB0G .014 MISCELLANEOUS NAME PLA TE ASPIRE 8735 40.PHF01.001 LCD SCREW RUBBER OF UPPER 4 7.A YP01.002 LCD SCREW RUBBER OF LOWER 4 7.A YP01.003 SCREW SCREW 86.
154 Chapter 6 WIRELESS LAN BOARD FOXCONN A THEROS XB63 MINICARD B/G NI.23600.046 BLUETOOTH BOARD FOXCONN BRM 2046 BT2.1 T60H928.33 F/W:861 BH.21 100.004 CABLE POWER CORD 10A 125V US 27.T30V1.001 POWER CORD 10A 125V 3PIN US BK 27.015 18.641 POWER CORD 250V 3PIN EUR BK 27.
Chapter 6 155 LOWER CASE W/MODEM&DC-IN CABLE&SPEAKER W/O TV HOLE 60.PHF01.001 SPEAKER SPEAKER P ACK RIGHT & LEFT 23.PHF01.001 SPEAKER SUBWOOFER 23.PHF01.002 CASE/COVER/BRACKET ASSEMBL Y UPPER CASE W/E-KEY&MEDIA CONSOLE&TOUCH P AD&FINGER PRINT CABLE W/O FINGER PRINT HOLE 60.
156 Chapter 6 HDD 160GB 5400RPM 2.5" SA T A WD WD1600BEVT -22ZCT0 FW:1 1.0 1A1 1 KH.16008.022 HDD 2.5" 5400RPM 250GB SEAGA TE ST9250315AS WY A TT SA T A LF F/W:0001SDM1 KH.25001.016 HDD 250GB 5400RPM SA T A TOSHIBA LIBRA-BS MK2555GSX F/W:FG000J 5.
Chapter 6 157 KEYBOARD 17KB-FV5 BLACK 106KS DARFON NSK-AFF05 POLISH KB.I1700.016 KEYBOARD 17KB-FV5 BLACK 106KS DARFON NSK-AFF0N NORWEGIAN KB.I1700.017 KEYBOARD 17KB-FV5 BLACK 105KS DARFON NSK-AFF0K KOREA KB.I1700.019 KEYBOARD 17KB-FV5 BLACK 106KS DARFON NSK-AFF0E IT ALIAN KB.
158 Chapter 6 CAMERA 0.3M CHICONY CNF701721004973L 57.W9401.001 LCD BEZEL W/LOGO&CAMERA HOLE 60.A YP01.004 LCD COVER 18.4" BLUE IMR W/MICROPHONE & ANTENNA*2 60.PHF01.004 LCD 18.4" WUXGA28L GLARE CMO N 184H4-L04 LF 220NIT 8MS 500:1 LK.
Chapter 6 159 SODIMM 2GB DDRIII 1066MHZ ELPIDA EBJ21UE8BBS0-AE-F KN.2GB09.004 MEMORY ELPIDA SO-DIMM DDRIII 1066 2GB EBJ21UE8BDS0-AE-F LF 128*8 0.065UM KN.2GB09.006 SODIMM 2GB DDRIII 1066MHZ SAMSUNG M471B5673EH1-CF8 KN.2GB0B.012 SODIMM 2GB DDRIII 1066MHZ HYNIX HMT125S6BFR8C-G7 N0 LF 128*8 0.
Appendix A 154 Aspire 8735/8735G/8735ZG Series Please double click the icon below to open the complete list. Model Definition and Configuration Appendix A.
Appendix B 155 This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of its system functions are tested under Windows ® XP Home, Windows ® XP Pro environment, Windows ® Vista. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests.
156 Appendix B Microsoft ® Windows ® Vista Environment Test Item Specification CRT Port T est CRT Monitor Acer 21 1c 21”, ViewSonic G220F , ViewSonic PF790 19” LCD Monitor Acer FP751 17” TFT L.
Appendix B 157 PCMCIA T est LAN/Modem Card TDK CardBus Ethernet 10/100 32-Bit CBE-10/10 0BTX S torage Card Hitachi Microdrive 4G 1394 Card Buffalo 1394 Interface Cardbus (IFC-ILCB/DV) USB2.0 Card IBM EtherJet CardBus Adapter 10/100 Wireless Lan Card (Not recommended for wireless ready model) Cisco Wireless LAN Card 802.
158 Appendix B.
Appendix C 159 This section describe s online techni cal support servic es available to hel p you repair your Acer Systems. If you are a distributor , dealer , ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Unit s may access our website.
160 Appendix C.
An important point after buying a device Aspire Digital 8735 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Aspire Digital 8735 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Aspire Digital 8735 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Aspire Digital 8735 you will learn all the available features of the product, as well as information on its operation. The information that you get Aspire Digital 8735 will certainly help you make a decision on the purchase.
If you already are a holder of Aspire Digital 8735, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Aspire Digital 8735.
However, one of the most important roles played by the user manual is to help in solving problems with Aspire Digital 8735. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Aspire Digital 8735 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
