Instruction/ maintenance manual of the product RF500S Multi-Tech Systems
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Model RF500S Broadband Router User Guide.
User Guid e Broad band Ro uter Model RF50 0S PN S000125D R evision D Copyright This publication may not be reprodu ced, in w hole or in part, w ithout prior ex pressed wr itten permission from Mult i-Tech Systems, Inc. All ri ghts reserved. Copyright © 2001by Multi Tec h Sys tems, Inc.
Table of C ontent s RouteFinder RF 500S Us er Guide 3 Contents Contents ...................................................................................................................... 3 Chapter 1 - Introduction .................................
Table of C ontent s RouteFinder RF 500S Us er Guide 4 Save Setti ngs to File ................................................................................................. 99 Load Settings ...........................................................
RouteFinder RF 500S Us er Guide 5 Chapter 1 Introduction.
Chapter 1 – Introdu ction RouteFinder RF 500S Us er Guide 6 Chapter 1 - Intr oduction Welcome to the world of broa dband connectivity to the Inter net. The Multi-Tech Bro adband RouteFinder connec ts a cable modem or DSL mod em to an Ether net LAN to provide high-speed broadband access to the Inter net for up to 253 users.
Chapter 1 – Introdu ction RouteFinder RF 500S Us er Guide 7 RF500S Fr ont P anel LAN LEDs Link/ACT Lights when the LAN client is corre ctly co nnected to the Ether net port. Bli nks when the LA N cl ien t is co rrectl y con nect ed to the Ethe rnet p ort.
Chapter 1 – Introdu ction RouteFinder RF 500S Us er Guide 8 Bac k P anel Power 5VDC Connec t one end of the power cord to power soc ket and the other end to the power outlet. 10 BT W AN The WAN port is used to connect the router to a DSL or Cabl e modem.
Chapter 1 – Introdu ction RouteFinder RF 500S Us er Guide 9 Applicati on Examples The following examples provide information about RF500S typical applications. The three exampl es i ncl ude: 1. Co nn ec ting a lo c al L AN t o I nt er net. 2. Connec ting a local LAN to the Internet and setting up a remote s ite.
Chapter 1 – Introdu ction RouteFinder RF 500S Us er Guide 10 Example 2 – Local LAN to I nternet / Rem ote Site.
Chapter 1 – Introdu ction RouteFinder RF 500S Us er Guide 11 Example 3 – LAN to L AN via an A sync P or t Note: Set the modem type to leased li ne.
Chapter 1 – Introdu ction RouteFinder RF 500S Us er Guide 12 Setup for Exampl e 3 The setup describes the RF500S used as routers to route IP traffic between two LANs. Network Addresses LAN A IP Network Address: 192.168.2.x WAN IP Network Address: 10.
Chapter 1 – Introdu ction RouteFinder RF 500S Us er Guide 13 Check Assign Remote Site an IP Addr ess and enter the IP Address: 192.168.100.2 Check Allow Remote Dial-in Click the Remote Aut hentication Setti ngs button if you want to authenticate with user name and password.
Chapter 1 – Introdu ction RouteFinder RF 500S Us er Guide 14 Check Assign Remote Site an IP Addr ess and enter the IP Address: 192.168.100.1 Check Allow Remote Dial-in Click the Remote Aut hentication Setti ngs button if you want to authenticate with user name and pass word.
Chapter 1 – Introdu ction RouteFinder RF 500S Us er Guide 15 Specifications Hardwa re ARM RISC CPU32 bi t, 40MHZ 4MB DRAM and 512k Flash ROM UART Serial port co ntroller LAN Ports Number of P orts: 4 Interface : 10Base T/100Ba seTX, - One port can be used for uplink Standard: 802.
RouteFinder RF 500S Us er Guide 16 Chapter 2 Hardware Installation.
Chapter 2 – Hardwar e Inst allation RouteFinder RF 500S Us er Guide 17 Chapter 2 - Har dware Installation Safety 1. Never install telephone wiring during a lightning s torm. 2. N ever in st al l te lepho ne ja cks in a we t lo ca tion un les s the ja ck is spec ific al ly designed for wet locations.
Chapter 2 – Hardwar e Inst allation RouteFinder RF 500S Us er Guide 18 Cabling Cabling your RouteFinder re quires making the appropriate connec tions to PCs, Cable or DSL modem, analog modem or ISDN TA (optional), AC power, and the Ro uteFinder. Then, after yo ur device is properly c abled, you will have to configur e your RouteFinder.
Chapter 2 – Hardwar e Inst allation RouteFinder RF 500S Us er Guide 19 Cabling Directions Before beginning, turn the power off on all network devices (PCs, Cabl e/xDSL modems, analog modems, ISDN TAs, and the router). 1. Con nect th e Et hern et po rt of each PC or netw ork d evi ce to on e of t he 4 LAN p orts.
RouteFinder RF 500S Us er Guide 20 Chapter 3 Web Browser Configuration And Management.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 21 Chapter 3 – Configure and Manage Using a W eb Br owser Overvi ew of Configuration and Managemen t The RF500S can be configured and managed us ing one of two methods.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 22 Using the W eb Bro wser Launch your Web browser and type the device IP addre ss (http:// 192.168.2.1 ) in the browser’s address box. This IP address is the default valu e of your gate way.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 23 Setup Wizard To ac cess , click the S etup Wizard button on th e mai n sc reen. The Setup Wizard is a step-by-s tep process for configuring yo ur Route Finder.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 24 Setup Wizar d Screen – Time Zone Selection Choose the local time zone (see screen above). Selec t the time zone, and then click the Next button to continue.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 25 – Device IP Settings You must set your Internet gateway an IP address on your network. Thi s is not the IP address from your ISP but the local internet LAN IP address.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 26 – Cable/xDSL ISP Settings If you would like to establish Cable/xDSL ISP settings, you have to enable this function by confi guri ng thi s screen. S ome ISPs ma y gi ve you Stati c IP setti ng s.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 27 – ISP Additional Settings ( PPPoE Sett ings) Some ISPs use this pro tocol for authe ntication purposes. If appli cable: Enter the Use r N am e o f your I SP account.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 28 – Modem Settings A modem can be use d as a dialup backup to the Cable/xD SL connec tion. If you would like to use a modem backup, enable the modem settings func tion.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 29 Device Inf orma tion Click the Device Infor matio n button. The Device Info rmatio n scree n displays the current settings o f the RF500S. Device Name – The host name of the Interne t gateway.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 30 Device Status Click the Devi ce Status button. The Device Status screen displays. The Device Status scre en di spl ays th e status of th e cu rrent c onnect ion .
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 31 Ad v anced Set tings Click the Adva nced Settings button. The DHCP Server Settings screen displays.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 32 – Virtual Server Settings To acc ess this s cr ee n, c lick the Vi rtual Server Se ttings button on the left side of the screen. V irt ual Server Set tin gs all ow clien ts on th e Inte rnet t o acc ess you r LAN via t he Inter net.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 33 – Static Routing Routing is the proc ess of moving packets of data from so urce to destination. Use this screen to create a routing table to c onnect your network to another, or to conne ct subnets within your ne twork.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 34 – Dynamic Routing Dynamic Routing is disabled when Static Routing is use d. You will have to disable Static Routing in order to choose one of the dynamic routing protocols.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 35 – Filter Settings The LAN Filter Sett ings function allows the network administrato r to define whether local users h ave th e pe rmi ssion to acce ss th e Inter net.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 36 – WAN Filter Settings The WAN Filter Set tings function allows the network administrator to define whether remote/outs ide users have the per mission to access the local networ k.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 37 – Modem String Settings Use th e Mode m String Se ttings screen to establish settings for yo ur modem and to set the baud rate. 1. T o acce ss this sc reen, clic k th e Modem Strin g Settings button on the left side of the Advanced Settings scr een.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 38 – Administrati ve Sett ings Use this screen to change your RF500S password, set the HTTP port number, set remote user conf iguration, and es tablish syste m log settings.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 39 7. When you h ave c ompl eted t he sc reen, cli ck th e Submit button.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 40 System T ools Click the Sys tems Tool s button on the Main Menu. The Intrude r Detecti on Log displays first. System Tool s allow you to view the Intruder Detection L og, the Routing Table, and a System Diagnosis screen.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 41 – Display Routing Table This table shows the current routing configuration that yo u setup on the Routing Table screen . 1. T o acce ss this sc reen, clic k th e Displa y Routin g Tab le button from the System Tools screen .
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 42 – System Diagnosis When s elected , th e System Di agno sis functi on performs a check-up on your RF500S to make sure that ev erything is funct i oning pro perly.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 43 – Saving Your Settings to a File Us e t his scr ee n to sav e your co nfig ur at ion se tt ings to a file. This w il l pr ov ide a b ac kup of your settings in case, fo r some reason, you have to reset your RF500S.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 44 – Load Default Settings Use this screen to load the origin al RF500S factory defaults. 1. T o acce ss this sc reen, clic k th e Load Default Setting s button from the System Tools screen .
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 45 – Upgrade Firmware The Upgra de Firmware opti on allows you to upgrade the newest firmware to your RF500S. How will I be notified of new router firmware upgrades? All M ulti -T ec h fir mwa re upgr ades are poste d on the Mult i-Te ch We b site a t www.
Chapter 3 – Config ure and M anage Using a Web Bro wser RouteFinder RF 500S Us er Guide 46 – Reset Device Resetting the device will restart it. 1. T o acce ss this sc reen, clic k th e Reset Devic e button fro m the System Tool s scre en. The Reset Device screen di spla ys.
RouteFinder RF 500S Us er Guide 47 Chapter 4 Software Installation and Configuration.
Chapter 4 – Software Insta llation and C onfigur ation RouteFinder RF 500S Us er Guide 48 Chapter 4 - Software Installation and Configuration Software Description The RouteFinder so ftware includes the Route Finder Setup Wizard, the Ro uteFinder Manager, and the RouteFinder Monitor.
Chapter 4 – Software Insta llation and C onfigur ation RouteFinder RF 500S Us er Guide 49 RouteFinder Wizard Screen Flow.
Chapter 4 – Software Insta llation and C onfigur ation RouteFinder RF 500S Us er Guide 50 Using the Ro uteFinder Set up Wi zard Notes : Before beginning this proce dure, ensure that your RF500S is properly connecte d to the network and is powere d on.
Chapter 4 – Software Insta llation and C onfigur ation RouteFinder RF 500S Us er Guide 51 2. The Device L ist sc reen dis plays. Th e Setup Wi zard aut omatically checks yo ur net work f or available n etwork d evices an d disp lays them o n the screen.
Chapter 4 – Software Insta llation and C onfigur ation RouteFinder RF 500S Us er Guide 52 3. The Device I P Addres s screen displa ys. Figure 3 – Devi ce IP Address • Enter your loc al in ternal networ k’s IP address for this device. The Setup Wizard will automatically detect the first three octe ts of your local IP address.
Chapter 4 – Software Insta llation and C onfigur ation RouteFinder RF 500S Us er Guide 53 4. The Select Function scr een displays. Figure 4 – Select Fu nction Select the function o f the WAN Ethernet port by choosing IP Rou ting (NAT En abled) or IP Routin g (NAT D isabled ) .
Chapter 4 – Software Insta llation and C onfigur ation RouteFinder RF 500S Us er Guide 54 5. The Exte rnal IP A ssignm ent scr een disp lays. Figure 5 – E xternal IP Assi gnments Enter the WAN Ether net IP address information p rovid ed by you r ISP or othe r ext erna l network administrato r.
Chapter 4 – Software Insta llation and C onfigur ation RouteFinder RF 500S Us er Guide 55 6. The Asynchronous Port Function sc reen displ ays. Select R emote Access, I P Routing(NAT Enabled) or IP Routing (NAT Disabled).
Chapter 4 – Software Insta llation and C onfigur ation RouteFinder RF 500S Us er Guide 56 7a. If you selected Remote Acces s Selection from the A synchronous Po rt Function screen, the Remote Acces s scre en displays. You must define the location of your re mote user account database by selecting Us e Local C lient List or Use RADIUS Server .
Chapter 4 – Software Insta llation and C onfigur ation RouteFinder RF 500S Us er Guide 57 telephone number field. This option is best us ed for clients re quiring callback security while dialing-in fr om the same location each time.
Chapter 4 – Software Insta llation and C onfigur ation RouteFinder RF 500S Us er Guide 58 7b. If you se lected IP Routing (NAT Enabled or Disabled) from the Asynchronous Port Function screen, th e IP Rout ing scre en displ ays.
Chapter 4 – Software Insta llation and C onfigur ation RouteFinder RF 500S Us er Guide 59 8. The DNS IP Addres s screen displays. Figur e 10 – DNS IP Address Ent er y our IS P’ s D NS S er ve r IP ad d re ss. If y ou ar e n ot su r e o f th e IP a dd r es s, co nt act your ISP.
Chapter 4 – Software Insta llation and C onfigur ation RouteFinder RF 500S Us er Guide 60 9. The Modem Settings screen displays. Figure 11 – Modem Settin gs Select your mod em fr om the Asynchronous Port Sett ings d rop-down list box.
Chapter 4 – Software Insta llation and C onfigur ation RouteFinder RF 500S Us er Guide 61 The Modem Initial Command screen displays. If you do not have a device attached to the serial async port, use the default modem values .
Chapter 4 – Software Insta llation and C onfigur ation RouteFinder RF 500S Us er Guide 62 11. The Check List s creen summ arize your config uratio n selection s.
Chapter 4 – Software Insta llation and C onfigur ation RouteFinder RF 500S Us er Guide 63 Figure 14 – Finish Note • Read the IMPORT ANT information contained in the screen. • Click the Run Moni tor button (rec omm end ed), or the Run Manage r or Exit buttons.
Chapter 4 – Software Insta llation and C onfigur ation RouteFinder RF 500S Us er Guide 64 T esting Y our Connecti on Whe n you c lick the R un Monitor button, the RouteFinder Monitor program loads. 1. To t est you r cu rrent sett in gs, select Test C onnectio n .
RouteFinder RF 500S Us er Guide 65 Chapter 5 RouteFinder Manager.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 66 Chapter 5 - RouteFinder Manager RouteFinder Manager is a software program for configuring your RF500S. 1. To run RouteFinder Manager, click on the R outeFi nder Manager i con on y our desktop, or click Start | Programs | Route Finder Mana ger | R outeFin der Manager .
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 67 General Settin gs Screen After selecting your device from the Availab le Devices list , click t he General Settings button to vie.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 68 Figure 1 – General S ettings Scree n LAN Ethernet Segment Ser ver IP A ddres s - This is the RouteFinder’s internal LAN IP address. T he address entered into the Setup Wizard is displayed here (e.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 69 IP Routing Settin gs How to Acce ss Th is Sc reen 1. On the RouteFinder Manager main screen, click the General Se ttings button 2. On th e G eneral Setti ng s screen, ch eck th e IP Rout ing radio button.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 70 Exter nal (Port) IP: Enter the fixed IP address provided by the remote site System Administrator.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 71 Assign Remot e Site an I P Address Check the R emote I P Address b ox to active the field, and enter the Remote IP Address the remo te site will use. Allow Remote Dial-In Check the Allow Remot e Dial-in bo x if you want to all ow a remote site to dial-in to this network.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 72 Remote Authenticati on Setting s How to Acce ss Th is Sc reen 1. On the RouteFinder Manager main screen, click the General Se ttings button. 2. On th e G eneral Setti ng s screen, ch eck th e IP Rout ing radio button.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 73 Use Local Client Li st This l ist con sists of U ser Na mes an d Passw ord s that can acces s your netw ork f rom a remote site. When a remote user dials i n to the RF500S, the user’s Access Profil e (user nam e , p ass wo rd, callba ck stat us , et c.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 74 Use RADIUS Authenti cation Checki ng t he Use RADIUS Authentication box allows y ou to use the use r information (use r name, passwor d, IP address, etc.) store d on a separate RADIUS server on the network.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 75 Remote Access Se ttings How to Acce ss Th is Sc reen 1. On t he R outeF in der Man ag er mai n scre en, cli ck th e General Setti ngs button 2. On the General Settings scr een, check the Remote Access radio button.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 76 Network Protocols You mu st hav e at l east on e netw ork p rotoc ol enabl ed for the di al -i n servi ce. The d efaul t enables both TCP/IP and IPS/SPX. If you do not need both protoco ls, you may disabl e one of them.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 77 IP Mappi ng - Virt ual Server Mapping How to Acce ss Th is Sc reen 1. On t he R outeF in der Man ag er mai n scre en, cli ck th e General Setti ngs button. 2. On the General Settings scr een, check the Enable IP M apping box.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 78 If you would like to map all services fo r this external IP addres s to a computer on your L AN, you ca n enter port number 0.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 79 P or t Setti ngs The Mode m Settings options are used to co nfigure the co mmunication be tween your modem or ISDN TA and your RouteFinder ser ial port. You must specify the baud rate, modem, and modem string settings for your device.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 80 Figure 1 – Port Settings S creen Baud Rate Select t he R emote A cces s DTE sp eed for you r devi ce from the d rop-d own li st box. The absolute maximum setting for a given port on the network device is 4 x the speed of your modem.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 81 Edit Login Script Click the Edit Logi n Scri pt button to open a screen onto which you can type a login script.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 82 Select Modem Click the button to access the drop-down list box, and select your modem manufac turer and modem model.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 83 Modem String Settings Select Modem For most anal og modems , th e Standa rd Mod em sel ection will work. Howev er, you can cl i ck the button at the end of the field for a list of modems and their manufactures from which to select your modem.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 84 Dialup/Hangup Settings How to Acce ss Th is Sc reen 1. On t he R outeF in der Man ag er mai n scre en, cli ck th e Port Settings button. 2. On the Port Settings scree n, click the Dialu p/Hangup button di splays.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 85 If you un-c heck the i dle-timeo ut, once a client establishe s a conne ction, the co nnec tion will be maintained unt il you turn off your modem, unplug yo ur network dev ice or use the Termin ate Con nection function in the Route Finder monitor program.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 86 LAN DHCP Ser ver How to Acce ss Th is Sc reen 1. From the RouteFinder Manager main menu, click the LAN DHC P Server button. 2. The DHCP Co nfiguration scree n displays. Thi s is th e onl y screen for th e DHCP fu ncti on.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 87 IP Address Pool The IP Address Pool contains the range of IP addresses that will be automatically assigned to the clients o f your network as they connect to the network. Note: By defaul t, the IP address pool range is from 100 to 200.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 88 Routing Set tings How to Acce ss Th is Sc reen 1. From the RouteFinder Manager main screen, click the Routing Setti ngs button. 2. The Routing Settings scre en dis play s. T his is t he on ly s cre e n for the Ro utin g Settings funct ion.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 89 Interfa ce: Select the port (LAN or WAN, etc.) that the routed packet should pass through.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 90 Example of a Routing Table The routing table stor es the routing information so that the RF500S knows how to route the IP packets to the proper network.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 91 What Is the P urpo se of the Ro uting T able? In the diagram above, the RF500S-1 has the routing information to route between 192.168.3.x and 192.168.5.x. The device does n ot have the information about how to route to the 172.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 92 Filter Setti ngs You can use Filter Se ttings to choose whi ch packe ts are allowed to enter the ne twork and which packets will be blocked. Filter Settings c an be used to filter network services such as Mail , WWW, FTP, Tel net and N ews.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 93 Figure 1 – F ilter Set tings ( Packets D efined by TCP/I P) Note: The Block and Pass screens displays the same fields, except that one enables the Block IP Filter Function and the o ther enables the Pass IP Filter Function.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 94 Packets Defined by … TCP /IP – see F igure 1 IP Addres s – Enter the IP address o f the packet to be Blocked or allowed to Pass. Netmas k – Enter the s ubnet mask for the pac ket.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 95 Byte Pattern (in Hex) - Enter the packet byte pattern that the RF500S is to recogn ize a s a fi ltered pack et. (B loc k/Pas s from the WAN t o the LAN). Maxim um pattern = 12 bytes.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 96 Privileged Clients If yo u checked some Only Privileg ed Client s Allow ed ra dio buttons in the client Filter Setti ng s screen, you wil l ha ve to en ter th e cl ien ts in to the Pri vil eged Cli ent Tabl e.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 97 Edit B utton Adds Fi lterin g P ort The fi lter wo rks b y fil teri ng TCP/IP ports n umbe rs. Th e fi ve most com monl y used port s are listed for y ou. Th ey incl ude Mail , WWW, FTP, Telnet an d News.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 98 Refresh Device List From the RouteFinder Manager main menu, click Refresh D evice Lis t to sea rch the LAN f or available network devices and display them in the Ava ilable Devices list.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 99 Save Settings to File The S ave Sett ings t o F ile option allows yo u to save your conf iguration settings to a file. This option prov ides a method for backing up your system conf iguration so that it can be used in the event your settings become accidentally delete d.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 100 Load Settin gs The Load Setti ngs option all ows yo u to load either the default settings of your network device or to load settings previous ly saved to a file. How to Acce ss Th is Sc reen 1.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 101 Upgrade Fir mware Warning: Upgrade the firmware of your Route Finder RF500S only under the advice and direction of the Multi-Tech Technical Support Gro up.
Chapter 5 – RouteFi nder Man ager RouteFinder RF 500S Us er Guide 102 General Diagnos tic When selected, the General Diagnostic option per forms a check-up on your RF500S t o make sure that ev erything is funct i oning pro perly. How to Acce ss Th is Sc reen 1.
RouteFinder RF 500S Us er Guide 103 Chapter 6 RouteFinder Monitor.
Chapter 6 – RouteFi nder Mon itor RouteFinder RF 500S Us er Guide 104 Chapter 6 - RouteFinder Monitor RouteFinder Monitor is a software utility that provides both monitoring and troublesho oting functions for the RF500S. How to Start the RouteFinder Monitor program.
Chapter 6 – RouteFi nder Mon itor RouteFinder RF 500S Us er Guide 105 RouteFinder Moni tor TCP/IP T ab The TCP/IP tab displays all TCP/IP requests made by your network device. You may select to view T CP/ IP sessi ons f or th e WAN Et hernet or the Async Port .
Chapter 6 – RouteFi nder Mon itor RouteFinder RF 500S Us er Guide 106 RouteFinder Moni tor Time T ab The Time Tab displays information about the device since it was last powere d on. How to Acce ss Th is Sc reen 1. From the RouteFinder Monitor main screen, cli ck the Time tab.
Chapter 6 – RouteFi nder Mon itor RouteFinder RF 500S Us er Guide 107 RouteFinder M onitor S tatus T a b The Statu s tab pro vid es stat us in fo rmat ion ab ou t o f th e WAN Eth ernet and Async ports. How to Acce ss Th is Sc reen 1. From the RouteFinder Mo nitor main screen, cli ck the Status tab.
Chapter 6 – RouteFi nder Mon itor RouteFinder RF 500S Us er Guide 108 RouteFinder M onitor S tatistics T a b The Statistics tab indicates, by por t, how many bytes of data have come in and out through the RouteFinder. How to Acce ss Th is Sc reen 1.
Chapter 6 – RouteFi nder Mon itor RouteFinder RF 500S Us er Guide 109 RouteFinder M onitor Ma in Screen B uttons Refresh Dev ice List But ton Click Refresh Devic e List button from the Ro uteFinder Monitor main sc reen to re-display a list of netwo rk de vices i n th e Availab le Devices window.
Chapter 6 – RouteFi nder Mon itor RouteFinder RF 500S Us er Guide 110 Save to File Button Click Save to Fi le button to save a monitoring ses sion to a file. This fe ature can be use d to create an event log to se nd to our Technical Support gro up for evaluation.
Chapter 6 – RouteFi nder Mon itor RouteFinder RF 500S Us er Guide 111 IP Address/Name The IP Address/Name function all ows you to associ ate a name with a particul ar IP address and name on your network. his in formation will appear in the relevant mo nitor displays.
RouteFinder RF 500S Us er Guide 112 Chapter 7 Troubleshooting.
Chapter 7 – Troub lesho oting RouteFinder RF 500S Us er Guide 113 Chapter 7 - T r oubleshooting This chapter provides a list of common problems encountered while i nstalling, co nfiguring or administering the RF500S.
Chapter 7 – Troub lesho oting RouteFinder RF 500S Us er Guide 114 Problem #3 The RouteFinder is connecte d to the Cable/DSL, but has problems access ing the Internet. • Ensure the workstation has TCP/IP pro perly co nfigured. • Attempt to ping the IP address of the RF500S.
Chapter 7 – Troub lesho oting RouteFinder RF 500S Us er Guide 115 Problem #7 Sometimes when I try and use the Inter net or get my mail, the application can’t co nnect to the Internet immediately. • The mos t common reason for this is not due to a problem or error.
RouteFinder RF 500S Us er Guide 116 Chapter 8 Frequently Asked Questions.
Chapter 8 – Frequ ently Asked Q uestio ns RouteFinder RF 500S Us er Guide 117 Chapter 8 – Frequently Asked Questions 1. Where is the Cable/DSL Router installed on the network? In a typical environment, the Ro uter is in stalled be tween the Cable/DSL Modem and the LAN.
Chapter 8 – Frequ ently Asked Q uestio ns RouteFinder RF 500S Us er Guide 118 9. Does the Router pass PPTP packets or actively route PPTP sessions? The Router lets PPTP packets pass through. 10. What is the max imum number o f users supported by the Rou ter? The Router supports up to 253 users.
Chapter 8 – Frequ ently Asked Q uestio ns RouteFinder RF 500S Us er Guide 119 22. Does Multi-Tech provide syslog support? At this time, Multi-Tec h does no t support syslog. 23. How can I check whether I have sta tic or DHCP (dynamic) IP addresses? Consult your ISP to conf irm this data.
RouteFinder RF 500S Us er Guide 120 Appendixes Appendix A – Warr anty, Service, and Technical Support Appendix B – Software User Lic ense Agreement Appendix C – Regulatory Compliance Information.
Append ix A – Warranty, Ser vice, and Technic al Support RouteFinder RF 500S Us er Guide 121 Appendix A – W arranty , Ser vice, and T echnical Suppor t This chapter is divided into thre e parts covering the Multi-Tech pro duct warrant, Multi- Tech’s S ervi ce, and Mul ti-Tech ’s Techni cal Supp ort.
Append ix A – Warranty, Ser vice, and Technic al Support RouteFinder RF 500S Us er Guide 122 Exten ded t wo-ye ar overn i ght rep la cement ser vice a gre ement s ar e a vail abl e for s elect ed products. Please call MTS at (888) 288-5470, extension 5308 or visit our web site at http://www.
Append ix A – Warranty, Ser vice, and Technic al Support RouteFinder RF 500S Us er Guide 123 Technical Suppor t Mult i-Te ch pro vide s fr ee t ec hnic a l su ppo rt fo r as lon g as you r pr oduc t re main s in se rvic e. Before calling Tec hnical Support, please read thr ough the Troubleshoot ing chapter of this User Guide.
Appendix B – S oftware U ser Lic ense Agr eeme nt RouteFinder RF 500S Us er Guide 124 Appendix B – Software User License Agreement IMPORTANT - READ BEFO RE OPENING THE SOFTWARE PACKAGE This lice ns e a gre emen t is a le ga l agr eeme nt bet wee n you ( eit he r a n ind iv idua l or a single enti ty) an d Multi -Tech Sy stems, Inc.
Appendix B – S oftware U ser Lic ense Agr eeme nt RouteFinder RF 500S Us er Guide 125 MTS. Customer acknowledges that the techniques, algorithms, and proc esses contained in the software are p roprietary to MTS and Cust omer agrees not to use or discl os e such in formati on except as n ecessa ry t o use th e s oftware .
Append ix C – Reg ulatory Complian ce Inf ormat ion RouteFinder RF 500S Us er Guide 126 Appendix C – Regulatory Compliance Inf o rmation Class B State ment FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rul es.
Appendix D – Too ls for Y our RF5 00S RouteFinder RF 500S Us er Guide 127 Appendix D – T ools f or Y our RF500S RouteFinder Moni tor If you are having problems , the RouteFinder Monitor can be a valuable to ol to assist in troublesho oting. Additional troublesho oting information is available thr ough the on-line help scree ns.
Appendix D – Too ls for Y our RF5 00S RouteFinder RF 500S Us er Guide 128 them through to a distant H. 323 VoIP gateway or NetMeeti ng client. If the need is for both outbound and inbound c alls, the us er must conf igure the MultiVO IP or the PC running NetMeeting to work in the demilitarized zone (DMZ) of the RouteFinder.
Append ix E – Writing a Login Scri pt RouteFinder RF 500S Us er Guide 129 Appendix E – Writing a Login Script Writing a Login S crip t for IP R ou ting To writ e an ef fectiv e log in sc ript, you m us t ob tain the corr ec t lo gin s crip t inf or matio n from your I SP and become famili ar with us ing the login script commands .
Append ix E – Writing a Login Scri pt RouteFinder RF 500S Us er Guide 130 Example 3 : Scrip t for Unre liable I SP (2 nd ISP backup) # Login Script Meaning of Each Login Script Command 1 Send”ATZ .
RouteFinder RF 500S Us er Guide 131 Glossary.
Gloss ary RouteFinder RF 500S Us er Guide 132 Glossary B Baud Rate Baud rate refe rs to the number of bits per second (Bps) that are tr ansmitted between your network devi ce and mod em or ISDN TA.
Gloss ary RouteFinder RF 500S Us er Guide 133 I IP (Intern et Protoco l) The Int ernet Prot ocol is t he net work layer for t he TC P/IP P rot ocol Suit e. It i s a conne cti onless, best -effort pack et swi tch ing p rotocol . Intran et An Intranet is the use of Inter net technologies within a company.
Gloss ary RouteFinder RF 500S Us er Guide 134 N NAT T echnolo gy NAT is short for Networ k Address Translation. NAT is an Internet standard that enables a local-area ne twork to use one set of IP address es for internal traffic and a sec ond set of IP addresses for external traffic.
Gloss ary RouteFinder RF 500S Us er Guide 135 PPP (Point -to- P oint Protoco l ) PPP enabl es dial-up con nections to the Internet and i s the m ethod that your n etwork device connects to the Internet. PPP is more stable than the older SLIP protocol and provid es e rror ch ecki ng feat ures .
Index RouteFinder RF 500S Us er Guide 136 Inde x 1 10/100 BT LAN , 8 A Applic ation Exam ple Setup, 12 Applic ation Exam ples Conn ecting a Local LAN to th e Internet, 9 Exam ple Setup, 12 LAN to LAN .
Index RouteFinder RF 500S Us er Guide 137 Local Cli ent List , 72 Local LAN to Interne t / Rem o te Site, 10 Local Setting , 71 M MAC Address , 132 Memory , 15 ML-PPP , 132 Modem String S ettings , 8 .
Index RouteFinder RF 500S Us er Guide 138 T TCP/IP , 134 Technical Su pport , 12 2 Temperature , 15 Terminate Conn ection Button , 108 Test Connecti on Button , 10 8 Testing Your C onnectio n , 64 Tim.
An important point after buying a device Multi-Tech Systems RF500S (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Multi-Tech Systems RF500S yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Multi-Tech Systems RF500S - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Multi-Tech Systems RF500S you will learn all the available features of the product, as well as information on its operation. The information that you get Multi-Tech Systems RF500S will certainly help you make a decision on the purchase.
If you already are a holder of Multi-Tech Systems RF500S, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Multi-Tech Systems RF500S.
However, one of the most important roles played by the user manual is to help in solving problems with Multi-Tech Systems RF500S. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Multi-Tech Systems RF500S along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
