Instruction/ maintenance manual of the product Hub Multi-Tech Systems
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CommPlete 4000 Comm unications Ser ver User Guide.
2 CommPlete 4000 Communications Server User Guide CommPlete 4000 Comm unications Ser ver User Guide S000348A, Revision A This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc.
CommPlete 4000 Communications Server User Guide 3 Contents System Over vie w ...................................................................................... 5 Product Ov er view ..................................................................
4 CommPlete 4000 Communications Server User Guide Appendices .............................................................................................. 30 Appendix A—Back P anel Connector Pinouts .................................................
CommPlete 4000 Communications Server User Guide 5 Chapter 1 - System Overview System Over view The CommPlete™ 4000 Communications Server is a single-segment, rack mountable communications server. It is customized for dedicated turnkey operation of LAN-based communications and remote access server functions.
6 CommPlete 4000 Communications Server User Guide Chapter 1 - System Overview RASExpress The CommPlete 4000 is equipped with factory installed RAS Express , an advanced remote access software that ena.
CommPlete 4000 Communications Server User Guide 7 Chapter 1 - System Overview T echnical Specifications The CommPlete 4000 conforms to the following technical specifications.
8 CommPlete 4000 Communications Server User Guide Chapter 2 - Installing Your CommPlete 4000 Chapter 2 - Installing Y our CommPlete 4000 This chapter explains how to set up and connect cables for the CommPlete 4000. This product is ready to be connected to the end-user's Ethernet concentrator.
CommPlete 4000 Communications Server User Guide 9 Chapter 2 - Installing Your CommPlete 4000 If the ISI4608PCI or ISI4608UPCI is used, connections between it and external modems are made via the supplied octopus cable going between the DB-78 connector on the ISI4608PCI board and the DB-25 connectors on the individual modems.
10 CommPlete 4000 Communications Server User Guide Chapter 2 - Installing Your CommPlete 4000 ISI Boar d Cabling Each Intelligent Serial Interface card (ISI5634PCI/8, ISI5634UPCI/8, ISI4608PCI, ISI4608UPCI or ISIHP-2S/2U) takes up one physical slot in the CommPlete 4000.
CommPlete 4000 Communications Server User Guide 11 Chapter 2 - Installing Your CommPlete 4000 Serial Card Upgrades As shown in Figure 2-3c, installation of expansion cards is simpler in the outer slots than in the inner expansion slot.
12 CommPlete 4000 Communications Server User Guide Chapter 2 - Installing Your CommPlete 4000 P owering Up Note: This is pluggable equipment; the socket outlet must be installed near the equipment and must be easily accessible.
CommPlete 4000 Communications Server User Guide 13 Chapter 3 - Getting Started with RASExpress Chapter 3 - Getting Star ted with RASExpress MultiTech Systems has preinstalled RAS Express server software on your CommPlete 4000 to make configuration as simple as possible.
14 CommPlete 4000 Communications Server User Guide Chapter 3 - Getting Started with RASExpress Method A. Do All Configuration using T erminal or A uxiliar y PC A1. Be sure that the CommPlete 4000 is connected to the LAN. Turn off the power for the CommPlete 4000.
CommPlete 4000 Communications Server User Guide 15 Chapter 3 - Getting Started with RASExpress iii. Select ISI Setup. iv. Delete all ISI cards before saving and rebooting the server. These steps correct the initial subnet error the next time the server loads.
16 CommPlete 4000 Communications Server User Guide Chapter 3 - Getting Started with RASExpress Method B. Star t Configuration with T erminal, Finish Configuration on Client PC To enable remote configuration of the RASExpress server, you must first configure the server’s IP settings, including the server’s IP address.
CommPlete 4000 Communications Server User Guide 17 Chapter 3 - Getting Started with RASExpress B10. Using Telnet for access requires that a TCP/IP protocol stack be loaded on the client PC. Telnet access is possible both by dialing in through the RASExpress server and, more commonly , through the LAN or Internet.
18 CommPlete 4000 Communications Server User Guide Chapter 4 - Hardware removal/ Replacement Chapter 4 - Har d ware remo v al/Replacement This chapter’s procedures describe removal and replacement of the main hardware components of the CommPlete 4000.
CommPlete 4000 Communications Server User Guide 19 Chapter 4 - Hardware removal/Replacement 5 To re-attach cables and re-mount the CommPlete 4000, follow steps 1-4 in reverse order and sense. That is, a. (Two people are needed.) Attach the CommPlete 4000 to its rack enclosure using the four mounting screws.
20 CommPlete 4000 Communications Server User Guide Chapter 4 - Hardware removal/ Replacement 4 Finish pulling the card cage (including fan enclosure) straight up and out of the chassis.
CommPlete 4000 Communications Server User Guide 21 Chapter 4 - Hardware removal/Replacement Boar d Remov al and Replacement Removing SBC Boar d 1 Remove the CommPlete 4000 from rack enclosure (two people are needed). Follow the procedure “Disconnecting Cables and Removal from Enclosure” presented above.
22 CommPlete 4000 Communications Server User Guide Chapter 4 - Hardware removal/ Replacement 8 If installing other boards, see the procedures below for installation instructions.
CommPlete 4000 Communications Server User Guide 23 Chapter 4 - Hardware removal/Replacement Flopp y Disk Drive Remov al/Replacement 1 Remove the CommPlete 4000 from rack enclosure (two people are needed). Follow the procedure “Disconnecting Cables and Removal from Enclosure” presented above.
24 CommPlete 4000 Communications Server User Guide Chapter 4 - Hardware removal/ Replacement P ower Suppl y Remov al/Replacement The card cage has to be removed in order to disconnect the power wiring before the power supply can be removed. 1 Remove the CommPlete 4000 from rack enclosure (two people are needed).
CommPlete 4000 Communications Server User Guide 25 Chapter 5 - Troubleshooting Chapter 5 - T r oubleshooting This chapter provides solutions for solving problems if the CommPlete 4000 fails. Your CommPlete 4000 was tested thoroughly at the factory before it was shipped.
26 CommPlete 4000 Communications Server User Guide Chapter 5 - Troubleshooting — Check that cables are connected properly and peripherals are powered ON and configured properly. — If problem persists, contact MultiTech's Technical Support department (see Chapter 6).
CommPlete 4000 Communications Server User Guide 27 Chapter 6 - Service, Warranty, and Technical Support Chapter 6 - Ser vice , W arranty , and T echnical Suppor t This chapter begins with your CommPlete 4000's 2-year warranty. If you have questions or problems with your unit carefully read the next section, Technical Support .
28 CommPlete 4000 Communications Server User Guide Chapter 6 - Service, Warranty, and Technical Support Addendum f or International Pr oducts Distributors should contact Ame x, Inc., for inf ormation about the repairs for your Multi-T ech product. Ame x, Inc.
CommPlete 4000 Communications Server User Guide 29 Appendices Contacting T ec hnical Suppor t ...Using email ...By phone U .S. & Canada tsuppor t@multitech.com 800-972-2439 or 763-785-3500 France suppor t@multitech.fr +(33) 1-64 61 09 81 German y technical@de.
30 CommPlete 4000 Communications Server User Guide Appendices Appendices Appendix A — Bac k P anel Connector Pinouts This appendix provides specifications for the various connectors on the back panel of the MiniArray.
CommPlete 4000 Communications Server User Guide 31 Appendices 9-Pin DB9 (COM 1) Connector This connector attaches the SBC board to the COM 1 serial port.
32 CommPlete 4000 Communications Server User Guide Appendices RJ-45 Connector This connector ties the EN-Series Ethernet board to a 10BASET network. 18 Figure A-5.
CommPlete 4000 Communications Server User Guide 33 Appendices Printer P or t Connector This 25-pin connector provides parallel printer data and control signals to and from the SBC board.
34 CommPlete 4000 Communications Server User Guide Appendices Har d Disk Connector This connector supplies hard disk drive signals which interface with the software I/O drivers to provide the read/write functions.
CommPlete 4000 Communications Server User Guide 35 Appendices Appendix B—Regulatory Information FCC Regulations f or T elephone Line Inter connection 1.
36 CommPlete 4000 Communications Server User Guide Appendices Canadian Limitations Notice Notice: The ringer equivalence number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface.
CommPlete 4000 Communications Server User Guide 37 Appendices Compliance with B ABT Requirements Approved for connection to telecommunications system specified in the instructions for use subject to the conditions set out in them.
38 CommPlete 4000 Communications Server User Guide Appendices Power Supply Unit or other source of excessive voltage Communication Module Carrier Card Expansion Card X X Example Diagram Showing Creepage and Clearance Distances Y Y Fig.
CommPlete 4000 Communications Server User Guide 39 Appendices Compliance with BS6305 Clause 6.2, BS6320 Clause 7.2, and B ABT/ SITS/82/005S/D a. The modem is suitable for connection to the Public Switched Telephone Network (PSTN) provided by British Telecommunications plc or Kingston Communications (Hull) plc.
c:jeffmodemsint'l <ce.fh4> <ce.eps> EMC, Safety , and T erminal Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community.
An important point after buying a device Multi-Tech Systems Hub (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Multi-Tech Systems Hub yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Multi-Tech Systems Hub - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Multi-Tech Systems Hub you will learn all the available features of the product, as well as information on its operation. The information that you get Multi-Tech Systems Hub will certainly help you make a decision on the purchase.
If you already are a holder of Multi-Tech Systems Hub, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Multi-Tech Systems Hub.
However, one of the most important roles played by the user manual is to help in solving problems with Multi-Tech Systems Hub. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Multi-Tech Systems Hub along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
