Instruction/ maintenance manual of the product Voice/Fax/Modem Call Processor Multi-Link
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ONLINE MANUAL FOR The Stick TM.
. This is NO T rocket science. the finest products on the market. And we are Something You Should Know Now That You Have Purchas e d Our Product- Product serious about th e information you need to make the produc t function correctly.... but we can’t get rea l serious about writing product manuals.
SAFETY INSTRUCTIONS 1 HOW THE STICK WORKS ........................................................... 1 1.1) Programmable Features ......................................................... . 1 1.2) Standard Features ...................................
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product.
that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product. 11. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified serviceman when some service or repair work is required.
Congratulations! You have purchased the highest quality voice/fax/modem call processor in the industry-The Stick! This manual has been designed to get you, your communications devices and The Stick operating on the phone line with a minimal amount of work.
fax-type equipment is used on The Stick, simply deactivate this feature. Factory preset is “on”. Protected Hook Flash-This feature allows The Stick to be compatible with certain multi-line KSU phone systems. Some KSU systems do not allow touch tones (DTMF tones) to be generated from a telephone key pad after an inbound call has arrived.
connected to The Stick. SAC’s are programmable (using a touch tone Factory preset Security Access Codes are as follows: phone only) up to 4 characters long- digits 0 through 9 and symbols * Touch Tone Pulse Dial (star) an d # (pound).
Call Override--With Call Override “on”-when The Stick “answers” a call and you pick up an extension more than one second later, The Stick will recognize the lifting of the handset and stop transmittin g ringback tone to the caller. You can immediately begin to talk or (withi n 15 seconds) transfer the call to another device .
Call Grab-If the Call Override feature does not perform due to any line problems with your local phone service provider, this standard feature will allow you to override The Stick’s tone detect and call routing operation. Call Grab can be initiated from any touch tone or pulse extension phone by dialing "9" on the telephone key pad.
The average consumer usually starts to freak when they open up any product manual and see the word “PROGRAMMING”. We have all experienced “programming” anxiety with VCR’s, computers, fax machine s . . . ..whatever. Relax. This is relatively painless.
7 THE STICK PROGRAMMING AND QUICK REFERENCE GUIDE REGISTER # PROGRAMMABLE FEATURE PROGRAM RANGE FACTORY PRESET PROGRAMMING / INSTALLATION RECOMMENDATIONS YOUR PROGRAM 01 FAX Tone Detection 0 = off 1 =.
2.2 INITIAL CHECK Included with The Stick are additional items that make life a whole lot easier. Please check the box and make sure you have: l The StickTM Voice/Fax/Modem Call Processor l One 12 Vol.
Now that you’ve gotten everything hooked up and in place, the fun begins! We advise that you read through this section once or twice for familiarity with the process. You may also want to refer back to the Programming and Quick Reference Guid e table to pencil in selected programming values for each feature you wish to control.
3.1 Summary of the types of tones you will hear. allowed to program this feature value as “0” (off) o r " 1” (on). If you “PROCEED’‘ -Three high-pitch tones in rapid succession tell you The Stick is ready to program a register or receive more commands in the form of touch tones.
to factory preset. The Stick will answer with an “OK” tone followed immediately by a “PROCEED” tone. Dial “80” to save and exit. 3.2 An Overview of Programming This is “the big picture ” for how to program The Stick.
The Stick Response: Answers wit h the “OK” tone twice. The LED returns to normal blinking which demonstrates that your touch tone phone connected to the “VOIC E 1" port is off-hook. Check and see if you r mom is on the other end of the line.
Executing Audible “Read Back” With The Stick: First, you must enter the programming mode by diali n g "## 7 7”. Then press "*" and the Register Number you wish to read back. An example: *First, you press "# # 7 7” on your touch tone phone to enter the programming mode.
This section involves the connection of communications equipment to The Stick. You may configure the “hook up” of different types of equipment in a number of ways.
With The Stick at the receiving end, the call is “answered” and the FAX Tone is detected. At that time the call is routed to the port labeled “FAX”. Hence, we suggest if you use either a FAX machine or PC FAX Card connect it to the port labeled “FAX”.
problem out on your own, call our Tech sharp about stuff like that. Suppor t gurus; they’r e pretty 4.2 ANSWERING MACHINES An answering machine is an effective tool when used with The Stick.
4.3 COMPUTER MODEMS- The Stick is compatible with all dial-up modems that use a “single pair” RJ-11 line cord to connect to a phone line. We suggest connecting the modem to the port labeled “MODEM” (we bet you’ve already figured that one out!).
4.4 OTHER STUFF THAT WORKS.... The Stick can operate on virtually all multi-line Key and PBX phone systems. We do recommend a specific type of installation for The Stick on either system.
This next section covers installation for The Stick in various configurations and applications. We have tried to cover virtually all installation, scenarios that may be found in the home and business. If we missed yours or you have something weird in mind for a n installation- please call .
intercepted by The Stick via its automatic answer feature and routed to its proper destination ( i.e. phone, fax, modem). The standard feature that makes this type of installation attractive is “ Barge-In Protection ” and The Stick’s ability to transfer a call between devices.
performance of The Stick for that particular installation. These are just *Simply unplug whatever is in the wall jack and connect the “LINE” recommendations. If you don’t like the way it works-mutter something input of The Stick to the wall jack with the supplied line cord.
B) SIMPLE PLUG-IN WITH MULTIPLE EXTENSIONS Pros: Can Access Calls From Extension Phones! Easy Installation! Installation Can Occur At Any Wall Jack. Cons: No Barge-In Protection-Sorry! *This installation is the same as the “Simple Plug-In, No Extensions”.
Most homes and businesses are wired with either 2-pair or 3-pair telephone cable from extension to extension. This installation with splitter/adapters utilizes the unused pair of wires in the cable to connect all phones to the VOICE 1 port. 1) The point of connection to the telephone line for The Stick can be at any extension wall jack.
D) NOT-SO-SIMPLE IN LINE INSTALLATION Pros: Total Barge-In Protection ! Cons: You may require the services of a telephone installation guru. Requires severing the phone line before all existing wall j.
Feature Recommendations Pertinent To Installation *Set Rings To Answer t o "0" *If you are using Pulse dial phones at any point, set Pulse Detection to ON.
2) If a modular wall jack is installed, plug one end of the supplied line cord into the modular wall jack and plug the other end into the port labeled “LINE”. An additional line cord will be needed for connection from the “VOICE 1” port to the KSU/PBX.
This wiring scheme has been the Waterloo of many an armchair Feature Recommendations Pertinent To Installation telephone dude (or dudette). Either you or the wiring is going to win and odds are not in your favor. We strongly recommend- no, we beg o f you- *Set Rings To Answer to “0”.
The Stick can operate just about anywhere. Here are a few suggestions: a) mounted to a baseboard at the bottom of a wall, b) on a desk top beside your fax, phone or PC modem or c) tucked away underneath a desk. The Stick firmly attached to any surface.
INPUT POWER REQUIREMENTS- At AC Transformer: 1 10-125 Volts AC Only , 50-60 Hz At Power Jack On Stick: 12-14 Volts AC and DC POWER CONSUMPTION - 6.2 Watts CO INTERFACE- Ringer Equivalence Number: 0.
FCC REGISTRATION This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your telephone company.
This equipment may not be used on coin service provided by the telephone company, and is not intended for use with a party line service. This equipment is intended for use only on loop start service, and will not operate on a ground start central office line.
Notice: This product has been tested and meets the Class B limits for radio noise emissions set out by the Radio Interference Regulations of the Canadian Department Of Communications. LIMITED WARRANTY To register your purchase, please fill out the warranty card and mail it.
SERVICE INFORMATION FOR THE U.S. AND CANADA Your machine has been registered with the Federal Communications Commission, and under this program, in the event of equipment malfunction, all repairs will be performed by Multi-Link, Inc. or a repair center we have authorized.
An important point after buying a device Multi-Link Voice/Fax/Modem Call Processor (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Multi-Link Voice/Fax/Modem Call Processor yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Multi-Link Voice/Fax/Modem Call Processor - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Multi-Link Voice/Fax/Modem Call Processor you will learn all the available features of the product, as well as information on its operation. The information that you get Multi-Link Voice/Fax/Modem Call Processor will certainly help you make a decision on the purchase.
If you already are a holder of Multi-Link Voice/Fax/Modem Call Processor, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Multi-Link Voice/Fax/Modem Call Processor.
However, one of the most important roles played by the user manual is to help in solving problems with Multi-Link Voice/Fax/Modem Call Processor. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Multi-Link Voice/Fax/Modem Call Processor along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
