Instruction/ maintenance manual of the product 1000 Asante Technologies
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IntraSpection ™ Personality Module 3Com ® SuperStack ™ II Switch 1000 User’ s Manual Asanté T echnologies, Inc. 821 Fox Lane San Jose, CA 95131 1.
Copyright Notice Copyright 1997 by Asanté T echnologies, Inc . All rights reserved. No par t of this manual, or any associated artwork, softwar e, product design or design concept, may be copied,.
Page iii T able of Contents Preface .................................................................................. vii About This Manual .......................................................................... vii Chapter Contents ..............
Page iv Menus3-7 Tables ...................................................................................... 3-7 Table Columns ........................................................................ 3-7 Buttons .....................................
Page v Managing VLAN Groups ................................................................. 5-8 Naming a VLAN Group............................................................ 5-9 Disabling a VLAN Group ..............................................
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Page vii Preface About This Manual This manual introduces the IntraSpection P er sonality Module f or the f ol- lowing device: ❏ The 3Com SuperStack II Switch 1000 The manual defines a P er sonality Module and explains ho w to install and use the SuperStack II Switch 1000 P ersonality Module.
Preface Page viii Document Conventions This manual uses the follo wing conventions to convey instructions and information: ❏ Commands and key words are in boldface font. ∆ Note: Noteworth y information, which contains helpful suggestions or r ef erences to other sections in the manual, is in this format.
Page 1-1 1 Introduction IntraSpection Personality Modules A P er sonality Module is a “plug-in” to the IntraSpection system that allows f or e xpanded management of an SNMP (Simple Netw or k Manage- ment Protocol) device by specifically addressing the device’ s propr i- etar y information (the “Private MIB”).
Introduction Page 1-2 Management Options The SuperStack II Switc h 1000 Personality Module suppor ts the follo w- ing management options: ❏ VLAN — up to 16 groups ❏ P or t address table ❏ Devi.
IntraSpection Personality Modules Page 1-3 System Requirements Server ❏ IntraSpection v er sion 1.01. ❏ PC with 80486 or faster micropr ocessor. ❏ 48MB RAM. ❏ 100MB free disk space. ❏ Windo ws NT™ 3.51 or higher or Windows NT 4.0 (rec- ommended).
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Page 2-1 2 Installation This chapter e xplains how to install the SuperStack II Switc h 1000 Per- sonality Module. Installing a Personality Module ▲ Important: The P er sonality Module is installed on the computer where the IntraSpection Application Ser ver is installed.
Installation Page 2-2 The “Software License Agreement” windo w appear s. Review the agreement car efully . 7 Click Ye s to accept the agreement and continue with the installation or click No to e xit the installation. The “IntraSpection P ersonality Module Read Me” win- dow appears.
Installing a Personality Module Page 2-3 13 Click OK . The “IntraSpection Module Installation” windo w appears. ▲ Important: This window should be pointing to the director y that contains the IntraSpection (websuite.e xe) program. If it is not, click Browse and locate that director y .
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Page 3-1 3 Accessing the Device This chapter e xplains how to access the SuperStack II Switc h 1000 Per- sonality Module’ s Device Page . The Device Pag e provides access to the P er sonality Module’ s management options.
Accessing the Device Page 3-2 ❏ T ype the highest (last) IP address on your netw or k in the Hi IP Address field. ❏ Select New in the Discovery Mode field to create a new map, or select Append to attach this map to the map that is stored in your system’ s buf fer (if an y).
Device Information Page 3-3 Device Page Components The Device P a g e consists of several components, including device infor- mation, a front panel image, a VLAN identification window , and manage- ment menus.
Accessing the Device Page 3-4 VLAN Identification Window The VLAN identification window displa ys the number of the cur rently selected VLAN gr oup. It also allows you to select a configur ed group of VLAN by typing the VLAN group’ s number in the window .
Front Panel Image Page 3-5 Selecting the Device for Management The SuperStack II Switch 1000 can be manag ed at dif fer ent levels; that is, at the device, VLAN group, or por t level. For e xample, if you do not select any item on the SuperStac k II Switch 1000 and click the Graph menu, statistics f or the SuperStack II Switch 1000 are displa yed.
Accessing the Device Page 3-6 Selecting a Port for Management T o select a por t f or mana gement: ❏ Click once on a port on the front panel image. If a VLAN group mar ker appear s, click on the port again until the port is highlighted by a green box.
Tables Page 3-7 Menus The menus on the SuperStack II Switch 1000’ s Device Pag e provide access to the different manag ement options suppor ted by the Personal- ity Module. T ables Some menus contain tables with information that is configurable directly on-scr een from y our W eb browser while others contain informa- tion that is read-onl y .
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Page 4-1 4 Management This chapter e xplains how manage the SuperStack II Switc h 1000 via the IntraSpection P er sonality Module. ▲ Important: T o manage the SuperStack II Switch 1000, you must first access the switc h’ s Device Page . See Chapter 3, “ Accessing the Device, ” f or instr uctions.
Management Page 4-2 ▲ Important: For inf or mation on using VLAN , see Chap- ter 5, “VLAN. ” Management T ask Page Number Managing the port address table page 4-15 Viewing statistics page 4-18 b.
Setting Community Strings Page 4-3 Setting Community Strings Community strings define access r ights for r eading and wr iting SNMP data objects for a device. The community strings (read community and write community) for the SuperStack II Switch 1000 ar e manually set in the device via its console port.
Management Page 4-4 Figure 4-2 IntraSpection Map Manager P age 3 Click the Edit Device button. The Map Configuration T able appear s, similar to Figure 4-3. Figure 4-3 Map Configuration T able 4 Enter the device’ s IP address in the IP Address field.
Configuring Network Access Parameters Page 4-5 Configuring Network Access Parameters T o configure and/or manage the SuperStack II Switc h 1000 over the net- wor k or via out-of-band access, the device needs to be properl y config- ured with networ k access parameters.
Management Page 4-6 Configuring Identification Information T o help with device identification, y ou can add certain details about the SuperStack II Switch 1000; suc h as, the device’ s physical addr ess, name, location, and contact information.
Performing a Software Upgrade Page 4-7 Performing a Software Upgrade The SuperStack II Switch 1000’ s software can be upgraded via IntraSpection. T o upgrade the device’ s softwar e: 1 Click Upgrade . The Software Upg rade table appear s, similar to Figure 4-6.
Management Page 4-8 Updating the Device Page The files for the SuperStac k II Switch 1000’ s P er sonality Module are stored within the IntraSpection Application Ser ver’ s database. Occasionally , these files should be updated from the Device P age to ensure that you ar e viewing the device’ s latest information.
Viewing General Device Information Page 4-9 Viewing General Device Information General device inf or mation includes items such as the device’ s chassis name, object ID , and hardwar e version number . T o view gener al device information: 1 Do not select any item on the Device P age’ s front panel image.
Management Page 4-10 Resetting the Device Y ou can reset the SuperStac k II Switch 1000 via one of two methods: ❏ By physicall y powering of f the SuperStack II Switc h 1000, then powering it on.
Viewing Group Information Page 4-11 Viewing Group Information The Slot Configuration T able displays and allows you to modify g roup information about the SuperStack II Switch 1000. The group inf or ma- tion contains details about the device as if it were a part of a device stack.
Management Page 4-12 Managing T rap Receivers The SuperStack II Switc h 1000 can be set to generate traps. T r aps are messages sent across the netw ork to an SNMP networ k mana ger (suc h as IntraSpection). The y alert you to faults or to c hanges that occur to the switc h device.
Managing Trap Receivers Page 4-13 ▲ Important: Do NOT type an IP addr ess of 0.0.0.0. 6 T ype the community string of the management station in the Community String field. 7 Click Apply . An entr y for the manag ement station appear s in the table.
Management Page 4-14 Viewing SNMP Agent Information SNMP agent inf or mation includes items such as the device’ s PROM soft- ware v er sion number , recent reset action, and last system error . T o view SNMP agent inf or mation: 1 Do not select any item on the Device P age’ s front panel image.
Managing the Port Address Table Page 4-15 Managing the Port Address T able The P or t Address T a ble is a table of node addr esses that the device receives on its ports. It uses the information in the table to decide whether a frame should be f orwarded or filtered.
Management Page 4-16 Specifying Port Access T o restrict access to a por t by specifying the physical address that is authorized to connect to the por t: 1 Select the number of the port you want to control access to by clicking once on a row containing that port number .
Page 4-17 Deleting an Entry T o manually delete an entr y in the Port Address T able: 1 Select an entr y to be deleted by clicking once on its row in the table. 2 Click Modify . 3 Open the Address Status drop-down menu and select delete . 4 Click Apply .
Management Page 4-18 Viewing Statistics Statistics for a SuperStac k II Switc h 1000, one of its VLAN groups, or one of its ports can be viewed in tw o dif ferent f or mats: table or graph. Sta- tistics collected include runts, alignment er rors, collisions, short events, and readable frames.
Viewing Statistics Page 4-19 Statistics are gathered in the f ollowing columns: ❏ Curr — (current) the number of occurrences each second. ❏ Peak — the largest number of occurrences since opening or resetting the screen. ❏ Avg — the average number of occurrences since opening or resetting the screen.
Management Page 4-20 Graph Statistics 1 T o view statistics for the SuperStac k II Switch 1000, do not select anything on the Device P age’ s front panel image. T o view statistics for a VLAN group, click once on a port belonging to that VLAN gr oup.
Page 5-1 5 VLAN This chapter pro vides an over view of VLAN and explains how to use it with the SuperStack II Switch 1000. VLAN Overview VLAN stands for virtual local area netw or k.
VLAN Page 5-2 Viewing VLAN Groups The SuperStack II Switc h 1000 comes with 16 groups of VLAN . At start- up, all of the switch’ s por ts are on vlan1 (display ed as 1001 in the VLAN Identification Windo w). ▲ Important: Y ou can delete VLAN g roups; how ever , it is not recommended.
VLAN Groups Page 5-3 VLAN Groups The 16 VLAN gr oups are identified by a number (vlan1, vlan2, etc ) and a corresponding button, as shown in Figure 5-2. Figure 5-2 VLAN groups The VLAN gr oup button is used to select the VLAN group for manag e- ment.
VLAN Page 5-4 VLAN Menu Items The menu items on the VLANV iew screen allow f or individual mana ge- ment of each of the 16 g roups of VLAN. The menu items are identical to those on the SuperStack II Switc h 1000 Device P a g e. Each menu can be opened or c losed b y clicking once on its menu-level indicator .
VLAN Groups Page 5-5 Creating VLAN Groups The SuperStack II Switch 1000 comes with 16 g roups of VLAN . By default, all of the switc h’ s por ts are assigned to vlan1. T o create more groups of VLANs, “group” tog ether the por ts that you want to have on the same segment by dragging and dropping a port but- ton onto a VLAN gr oup button.
VLAN Page 5-6 Figure 5-5 Selecting a port button 6 While holding down the mouse button, drag the dot onto the VLAN gr oup button that you want to assign the port to, then release the mouse button. See Figure 5-6. Figure 5-6 Assigning a port to a VLAN group The port is now assigned to that VLAN group.
VLAN Groups Page 5-7 Figure 5-7 New VLAN group 7 Repeat steps 1 – 6 for eac h por t you w ant to assign to a VLAN group. the port is assigned to the VLAN group book Page 7 Thursday, September 4, 199.
VLAN Page 5-8 Managing VLAN Groups There are tw o ways to manage eac h configured group of VLAN on the SuperStack II Switch 1000: ❏ via the VLANView Page ❏ via the SuperStack II Switch 1000’ s Device Page The management menu items on the VLAN View P age ar e identical to those on the SuperStack II Switc h 1000’ s Device Page.
Naming a VLAN Group Page 5-9 Naming a VLAN Group For identification purposes, configured g roups of VLAN can be assigned a name (such as “Mar keting” or “P ayroll”). T o assign a name to a VLAN group via the VLAN View P age: 1 In the VLAN V iew P a g e, select the VLAN gr oup you want to name by clicking once on its VLAN group but- ton.
VLAN Page 5-10 Figure 5-10 VLAN W orkgroup T able 4 Select the VLAN gr oup to be named b y clicking once on its row entr y . 5 Click Modify . The Modify Dialog box appear s. 6 T ype a name for the VLAN group in the WGroup- Name field. 7 Click Apply .
Disabling a VLAN Group Page 5-11 Disabling a VLAN Group Disabling a VLAN gr oup prevents all of the ports belonging to that group from communicating with each other . T o disable a VLAN group: 1 In the VLAN V iew P a g e, select the VLAN gr oup you want to disable by clicking once on its VLAN group button.
VLAN Page 5-12 Viewing Statistics for a VLAN Group Y ou can view statistics — in table and g raph formats — for eac h of the configured gr oups of VLAN on the SuperStack II Switch 1000.
Page 6-1 6 Menus This chapter describes each manag ement menu on the SuperStack II Switch 1000 P er sonality Module’ s Device P age. The table below provides a brief description of each menu; the sections that follo w explain each menu in detail.
Menus Page 6-2 Menu Description NetwAccess Allows you to view and configure network access informa- tion (both in-band and out-of-band) for the device. See “Network Access” on page 6-14. T rapReceiv- ers Allows you to determine the management stations can receive traps from the device.
VLAN Page 6-3 VLAN This menu allows you to name, disable or enable an y of the SuperStack II Switch 1000’ s 16 g roups of VLAN. T able 6-2 descr ibes each field in the VLAN menu.
Menus Page 6-4 Address List This menu displays the SuperStac k II Switch 1000’ s MA C address table. The MA C address table is a table of node addresses that the device receives on its ports. It uses the information in this table to decide whether a frame should be f orw ar ded or filtered.
Address List Page 6-5 Field Description Address Status Configurable field; determines the status of the MAC address in the Port Address T able. ❏ nonPermanent — the address is not perma- nent; it is removed if, after a period of time (aging time), the device has not transmitted.
Menus Page 6-6 Identify This menu allows you to vie w and configure identification information for the SuperStac k II Switch 1000. T able 6-4 descr ibes each field in the Identify menu. ∆ Note: For instructions on using this menu, see “Config- uring Identification Information” on page 4-6.
Device Page 6-7 Device This menu allows you to vie w general inf or mation for the SuperStac k II Switch 1000. T able 6-5 descr ibes each field in the Device menu. ∆ Note: For instructions on using this menu, see “Vie wing General Device Inf or mation” on page 4-9.
Menus Page 6-8 Agent This menu displays r ead-only SNMP agent inf or mation for the Super- Stack Switc h 1000. T able 6-6 descr ibes each field in the Agent menu. ∆ Note: For instructions on using this menu, see “Vie wing SNMP Ag ent Information” on page 4-14.
Slots Page 6-9 Slots This menu allows you to vie w and configure group inf or mation for the SuperStack II Switch 1000. The group inf or mation includes details about the switc h as if it were a part of a device stack. T able 6-7 descr ibes each field in the Slots menu.
Menus Page 6-10 Field Description Service T ype Read-only field; displays what kind of entity is present at this location. ❏ (1) unmanaged 802.3 repeater ❏ (2) IEEE 802.
Slots Page 6-11 Field Description Entity T ype (continued) ❏ (32) 6-port resilient fiber ❏ (65) 12-port UTP , RJ45 connector ❏ (66) 12-port UTP , RJ45 connector (expand- able) ❏ (67) 13-port .
Menus Page 6-12 Field Description SwV ersion Read-only field; displays the software version number of the entity at this location if the entity contains a processor . If an entity has no software, the value of this parameter is “ none .” Serviceid Read-only field; displays the number of the service in the device.
Upgrade Page 6-13 Upgrade This menu allows you to set the do wnload file name and ser ver address for upg rading the device’ s software. T able 6-8 descr ibes each field in the Upg rade menu. ∆ Note: For instructions on using this menu, see “Perf orming a Software Upg rade” on page 4-7.
Menus Page 6-14 Network Access This menu allows you to vie w and configure network access inf or ma- tion (both in-band and out-of-band) for the SuperStac k II Switch 1000. T able 6-9 descr ibes each field in the Netw ork Access menu. ∆ Note: For instructions on using this menu, see “Configur- ing Networ k Access Par ameter s” on page 4-5.
Trap Receivers Page 6-15 T rap Receivers This menu allows you to determine the management stations that will receive tr aps from the SuperStack II Switch 1000. ▲ Important: Refer to the SuperStac k II Switch 1000’ s User Guide for instructions on setting traps.
Menus Page 6-16 Field Description Category (continued) ❏ ‘00000020’h — regular heartbeat traps ❏ ‘00000040’h — end station table traps ❏ ‘00000080’h — reserved ❏ ‘00000100.
Validate Page 6-17 V alidate This menu updates the SuperStack II Switch 1000 Device P age with the latest information from the IntraSpection Application Ser ver database. Occasionally , these files should be updated to ensure that y ou are view- ing the device’ s latest information.
Menus Page 6-18 Graph This menu allows you to vie w real-time statistical information — in a graph f ormat — on the SuperStack II Switch 1000, one of its VLAN groups, or one of its ports.
Graph Page 6-19 Field Description Statistics (continued) Group Statistics ❏ Readable Frames — displays the total number of good or readable frames (frames without error). ❏ Unicast Frames — displays the number of frames seen by the card that is addressed to a unicast (non-card) address.
Menus Page 6-20 Field Description Statistics (continued) Port Statistics (continued) ❏ Forwarded Frames — displays the total num- ber of frames that were forwarded success- fully by ports in this workgroup to their destinations.
Table Page 6-21 T able This menu allows you to vie w real-time statistical information, in ta ble format, on the SuperStack II Switch 1000, one of its VLAN gr oups, or one of its ports.
Menus Page 6-22 VLAN V iew This menu allows you to vie w , configure, and manage the 16 g roups of VLAN that are supported by the SuperStack II Switch 1000. T able 6-13 descr ibes each field in the VLAN Vie w menu. ∆ Note: For instructions on using this menu, see Chapter 5, “VLAN .
VLAN View Page 6-23 Field Description ❏ Setup ❏ Upgrade — allows you to set the down- load file name and server address for upgrading the device’ s software. See “Upgrade” on page 6-13. ❏ NetwAccess — allows you to view and configure network access information for the device.
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Page A-1 A T echnical Support Contacting Asanté T echnical Support T o contact Asanté T echnical Support: T elephone (800) 622-7464 Fax (408) 432-6018 Fax-Bac k (800) 741-8607 (408) 954-8607 Internet Mail support@asante.com W orld Wide W eb http://www .
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Index-i Index A about this manual vii access to ports, restricting 4-16 action field, slots menu 6-12 add button 3-7 address field, address list 6-4 inde x field, address list 6-4 list menu 6-4 prio.
Index-ii groups of VLAN creating 5-5 disabling 5-11 naming 5-9 statistics, viewing 5-12 viewing 3-4 H hardware requirements 1-3 heartbeat interval field, agent menu 6-8 help.
Index-iii menus (continued) components of 3-7 overview of 6-1 tables components of 3-7 resizing 3-7 MIB, private 1-1 Microsoft Access 1-3 IIS 1-3 Internet Explorer 1-3 SQL Server 1-3 modify button 3-7.
Index-iv selecting (continued) VLAN for manag ement 3-5 serial number, location of 2-2 server address field, upgrade menu 6-13 requirements 1-3 service ID field, slots menu 6-12 type field, slots menu 6-10 short events 6-18 , 6-19 slots menu 6-9 SNMP agent inf or mation, viewing 4-14 community strings.
Index-v Windows NT (continued) 4.0 1-3 starting server 2-3 World Wide Web browsers supported 1-3 write community string, configuring 4-3 book Page v Thursday, September 4, 1997 3:47 PM.
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An important point after buying a device Asante Technologies 1000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Asante Technologies 1000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Asante Technologies 1000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Asante Technologies 1000 you will learn all the available features of the product, as well as information on its operation. The information that you get Asante Technologies 1000 will certainly help you make a decision on the purchase.
If you already are a holder of Asante Technologies 1000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Asante Technologies 1000.
However, one of the most important roles played by the user manual is to help in solving problems with Asante Technologies 1000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Asante Technologies 1000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center