Instruction/ maintenance manual of the product IPC-1000 ArtDio
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V oice Internet Phone Gateway User Manual IPC 1000 Series version ： 1.0 update date ： 2004/1/6 A RT Dio Company Inc..
IPC 1000 Series V oIP Gateway 2 1. Safety Instructions 1. Do not attempt to service the product yourself. Any servicing of this product should be referred to qualified service personal. 2. T o avoid electric shock, do not put your finger , pin, wire, or any other metal objects into vents and gaps.
IPC 1000 Series V oIP Gateway 3 T able of Contents 1. SAFETY INST RUCTIONS .................................................................................................. 2 2. PREF AC E ..............................................................
IPC 1000 Series V oIP Gateway 4 7.2.3 Outbound transit calls (Placing calls from the IP C unit to a traditiona l phone line via another IPC unit) ................ ...... 27 7.2.4 Inbound T ransit Calls .................................................
IPC 1000 Series V oIP Gateway 5 9.2.2 BASIC / INBOUND TRANSIT ...................................................................................................................................... 44 9.2.3 BASIC / OUTBOUND TRANSIT ....................
IPC 1000 Series V oIP Gateway 6 2. Preface The IPC unit is a personal V oIP gateway developed using the latest in V oIP technology . Equipped with QoS capability , the IPC un it is able to provide enhanced voice quality while at the same time using limited bandwidth.
IPC 1000 Series V oIP Gateway 7 3. Package Content s The IPC 1000 series V oIP Gateway Unit AC/DC Power Adapter RJ-45 Ethernet Cable RJ-1 1 T elephone Cable User ’ s Manual CD-ROM.
IPC 1000 Series V oIP Gateway 8 4. Panel Descriptions 4.1 Front Panel IPC 1000 4.2 Rear Panel IPC 1000.
IPC 1000 Series V oIP Gateway 9 4.3 LED Indicators LED Label Description On Link up Off Link down LNK/ACT Flash Sending/Receiving data packets On (LNK is on) 100Mbps 10/100 Ethernet 100Mbps Off (LNK i.
IPC 1000 Series V oIP Gateway 10 4.4 Connectors Ports Label Description FXS Connects to a telephone set or fax machine Vo i c e P o r t s FXO Connects to the phone line LAN/Internet RJ-45 connector MD.
IPC 1000 Series V oIP Gateway 11 5. Information required before Inst allation Y ou need to prepare the following information before installing the IPC unit. 5.1 The IPC unit’ s IP Address The IPC unit requires an IP address for operation. Before insta llation you need to know how to obtain an IP address from your l ocal ISP .
IPC 1000 Series V oIP Gateway 12 5.1.2 SIP Information Before configuring SIP , the IPC unit requires SIP information fo r operation. The following table helps you to decide what infor mation you need.
IPC 1000 Series V oIP Gateway 13 6. Inst allation and Configuration After preparing the information you need as specified in section 5, follow the following steps to install the IPC Unit.
IPC 1000 Series V oIP Gateway 14 Phone Setting 1. Connect the power . 2. Connect the phone cable to the “Phone” socket on the rear panel as pictured above. 3. When the CPU/ACT LED is on, pick up the handset and listen for the dialing tone. 4. Dial “##0000” and listen for 3 short beep.
IPC 1000 Series V oIP Gateway 15 Every time you set a parameter item and press the “#” key to complete it, a successful setting will be confirmed by three equal tones in succession. If your setting is unsuccessful you will be prompted with one long tone.
IPC 1000 Series V oIP Gateway 16 Y ou can also use console to configure IP address. Bu t phone number can’t be configured by console. IPC> enable IPC # configu re Enter configuration commands, one per line. End with CNTL/Z IPC (config)# ip state user IPC (config)# ip address 210.
IPC 1000 Series V oIP Gateway 17 Items 8, 9, 10 can be omitted if this is the first time to configure it. Enter configuration commands, one per line. End with CNTL/Z IPC (config)# pppoe username 85432102@hinet.net IPC (config)# pppoe password 234iol26 IPC (config)#exit IPC # restart This command resets the system.
IPC 1000 Series V oIP Gateway 18 After you have completed the PC’s IP address setting, you will be r equired to restart the PC in order for the new settings to t ake af fect. Step 3: Using the browser to configur e the PPPoE Parameters of the IPC unit On the PC that is connected to the IPC unit, enter the IPC unit’s IP address (Defa ult 192.
IPC 1000 Series V oIP Gateway 19 Upon entering the web based c onfiguration interface. 1. Click on “IP SETTING” at the top of the page and you will see the page as shown in the following image. 2. Select PPPoE from the “IP State” pull down menu.
IPC 1000 Series V oIP Gateway 20 Click “IP setting” to open this display Click the “Apply” button to apply any changes. 1 2 3.
IPC 1000 Series V oIP Gateway 21 At this stage, your IPC should be able to use PPPoE to access the Internet. However , if you configured a wrong account number o r password, your IPC can not access the Internet. Y ou are not able to use PC to access IPC by using the IP address of 192.
IPC 1000 Series V oIP Gateway 22 will be using an IP Sharing device, you will need to set the IP Sharing device to treat the IPC unit’s UDP port 2000 a s a Virtu al Server . Ste p 4 ： Inspection After connecting the IPC unit to your network, we strongly sugges t that you follow these procedures to check if the IPC unit is working properly .
IPC 1000 Series V oIP Gateway 23 If the phone’s audio level is too loud, perform the following steps to decrease the volume to a more comfortable level. 1. Pick-up the phone and dial ： 2. ##0000 ; enter phone configuration mode 3. 922 # ; decrease volume by 2dB Or 9222 # ; decrease volume by 4dB Or 92222 # ; decrease volume by 6dB 4.
IPC 1000 Series V oIP Gateway 24 Step 5 ： Check that the Manual IP Learning function works Use the IPC unit’s phone to place a regular phone call to a remote IPC unit. Ask the recipient to press the “#” key twice to en ter manual IP Learning mode.
IPC 1000 Series V oIP Gateway 25 7. Placing IP calls Besides the IPC unit’s ability to place IP calls, it also does well at maintaining the same method you use to place regular cal ls. The following table demonstrates how to place both regular and IP based calls.
IPC 1000 Series V oIP Gateway 26 002862164451234 2. When the recipient answers the phone, ask him/her to press the “#” key twice. The learning process will then begin and both par ties should hear the learning tone (one short tone every two seconds).
IPC 1000 Series V oIP Gateway 27 please refer to section 1 1.1 Appendix A: Manual IP Learning Procedure. Example: #82263368#, #073936022#, # 00214087213333# 7.
IPC 1000 Series V oIP Gateway 28 MAC: 80-05-E0 The transit function is only for local calls only . Y ou c an not transit long distance and/or international calls. 7.2.4 Inbound T ransit Calls Application : While out, you can place phone calls from traditional phones to local IPC units at home.
IPC 1000 Series V oIP Gateway 29 7.3 Sending Faxes over an IP network 7.3.1 Sending Faxes bet ween IPC units over an IP network Application : Sending free faxes over an IP network between IPC units. How to dial: “#”+ the fax number you want to dial+ “*” Example ： #82263368*; #073936022*; #00214087213333* 7.
IPC 1000 Series V oIP Gateway 30.
IPC 1000 Series V oIP Gateway 31 Caller Receiver How to dial B. Shanghai 6445-8275 #002862164458275# C. T aipei 8226- 1111 8226 1111 A The T aipei phone number is: 8226-3368 D. Shanghai 6445-2222 #002862164452222# A. T aipei 8226-3368 #00886282263368# C.
IPC 1000 Series V oIP Gateway 32 Caller Receiver Dialing Modes B. Shanghai 6445-8276 #002862164458276* C. T aipei 8226-2222 82262222 A. The T aipei phone number is: 8226-3139 D. Shanghai 6445-3333 #002862164453333* A. T aipei 8226-3139 #00886282263139* C.
IPC 1000 Series V oIP Gateway 33 7.5.1 Configuring the Phone Number When connecting the IPC unit to a PBX extension line, the phone number must be configured according to the follo wing: The PBX line .
IPC 1000 Series V oIP Gateway 34 outbound transit calls, it may get sent to another extension line or pass through the PBX to a normal phone line. If the Outbound T r ansit call is sent to another extension line, there is no need to include the PBX CO access code.
IPC 1000 Series V oIP Gateway 35 C. T aipei 8226- 1111 B. ext. 1 10 1. 82263368 (to PBX) 2. 1 10 D. Shanghai 6445-8275 1. 82263368 (to PBX) 2. 220(dial ext. to IPC unit A) 3. #123#002862164458275# E. Shanghai 6445-2222 00286216445-2222 (Regular international phone call) A.
IPC 1000 Series V oIP Gateway 36 8. SIP (Session Initiation Protocol) 8.1 What is SIP Session Initiation Protocol (SIP) is the Internet Engineering T ask Force's (IETF's) standard for multimedia conferencing over I P.
IPC 1000 Series V oIP Gateway 37 8.1.2 SIP Architecture 8.1.3 SIP Clients SIP clients include the following: 1. Phones—Can act as either a UAS or UAC. Soft phones (PCs that have phone capabilities installed) and Cisco SIP IP phones can initiate SIP requests and respond to requests.
IPC 1000 Series V oIP Gateway 38 8.2 SIP Configuration IPC can communicate with IP Phone or Soft Phone, which support SIP protocol. Y ou can also make IP calls with other IPC Series Gateway . 8.2.1 SIP Basic Information Register and Outbound Proxy Before using SIP service, you must register to a proxy server and configure an outbound proxy server .
IPC 1000 Series V oIP Gateway 39 8.2.2 SIP Outbound Authentication Configure outbound authentication if SIP proxy server or other SIP phone request for authentication. The information includes r ealm, username, port and password. Following actions and configure the SIP parameters and please refer to section 0 found WEB page.
IPC 1000 Series V oIP Gateway 40 8.3 Place SIP Calls After you have configured the SIP phone on the SIP phone book, you can easily make SIP call as follow: 1.
IPC 1000 Series V oIP Gateway 41 9. WEB MANAGEMENT INTERF ACE 9.1 The T ree Architecture of W e b Management GENERAL Inbound T ransit Outbound T ransit BASIC Off net Forwa rd IP SETTING General Set Re.
IPC 1000 Series V oIP Gateway 42 9.2 Parameters of W eb Pages 9.2.1 BASIC / GENERAL Category Section Description Default Setting Region ID Display region ID.(Read only) 0 Software Version Display software version.(Read only) BootRom Version Display Boot Rom Version.
IPC 1000 Series V oIP Gateway 43 MAC Address Display MAC address.(Read only) Time Source Select system date and the way of synchronization. Auto Sync: Auto synchronize date and time. Manual: Manual adjust date and time. Auto Sync Date Manually Input date, only effected in Manual Mode.
IPC 1000 Series V oIP Gateway 44 9.2.2 BASIC / INBOUND TRANSIT Category Section Description Default Setting Maximum Maximum number of entries allowed. 32 Entered Number of entries of password have been entered.(Read only) 0 Entries List The list of entries list.
IPC 1000 Series V oIP Gateway 45 Entered Number of entries of phone number that have been entered.(Read only) 0 Entries List Display the detail of all Permission List of Outbound Transit.(Read only) 1. MAC Address: MAC address of permitted device. 2. Phone Number of permitted device.
IPC 1000 Series V oIP Gateway 46 9.2.4 BASIC / OFFNET FORW ARD Category Section Description Default Setting Maximum Maximum number of entries allowed for off-net forward calls. (Read only) 32 Entered The entries that have been entered and its statistic data (Read only) 0 Set Entry Permitted phone number for off-net forward calls.
IPC 1000 Series V oIP Gateway 47 9.2.5 IP SETTING Category Section Descripti on Default Setting IP State The way to obtain IP address: Manual: Entered by user (Static IP) Auto(DHCP): Assigned by DHCP server PPPoE: Assigned by PPPoE of ISP Manual Current Setting Display the configured IP address, subnet mask address and default gateway.
IPC 1000 Series V oIP Gateway 48 Account The user’s account of PPPoE protocol, provided by ISP. Password The user’s password of PPPoE protocol. Confirm Password Confirm the user’s password of PPPoE protocol. PPPoE Settings Service Name The service name of PPPoE account, provided by ISP.
IPC 1000 Series V oIP Gateway 49 9.2.6 ADV ANCED / GENERAL Category Section Descripti on Default Setting Flash Button Flash Time System confirmed “Flash” time. 200 msec Duration The duration to send a DTMF. 100 msec Touch Tone (DTMF) Inter-digit The inter-digit time of sending string of DTMF digits.
IPC 1000 Series V oIP Gateway 50 Low Speed Redundancy The number of redundant packets in low speed. No Redundant Packet: 1 Redundant Packet: 2 Redundant Packet: 3 Redundant Packet: 4 Redundant Packet: 3 Redundant Packet High Speed Redundancy The number of redundant packet in high speed.
IPC 1000 Series V oIP Gateway 51 9.2.7 ADV ANCED / SET REMOTE IPH Category Section Description Default Setting Forward From Enter the phone number including country and area code of remote IPC that you want to configure.
IPC 1000 Series V oIP Gateway 52 Off net To Configure the off net forward phone number of the device that you are configuring to..
IPC 1000 Series V oIP Gateway 53 9.2.8 SIP COMMON Section Item Field Description Default Port The control port number of SIP protocol. 5060 Port and Header Header Form Choice ‘Standard’ or ‘Compact’ to be the header format of SIP packet. Standard Domain Name Enter domain name or IP address of proxy .
IPC 1000 Series V oIP Gateway 54 Section Item Field Description Default Name Enter Contact Address Empty Contact Address Setting Current Setting Display Contact Address setting Read Only 01 2833 DTMF Enable/Disable RFC 2833 DTMF .
IPC 1000 Series V oIP Gateway 55 9.2.10 SIP INBOUND ANTHENTICA TION Section Item Field Description Default Realm Enter domain name or IP address Empty Maximum Maximum number of entries allowed (Read Only) 20 Entered Number of entries of authentication entered.
IPC 1000 Series V oIP Gateway 56 9.2.11 STUN Section Item Field Description Default STUN Server Status Status Enable or Disable STUN Server service. Disable Maximum Maximum number of entries allowed (Read Only) 5 Entered Number of entries of STUN serve r entered.
IPC 1000 Series V oIP Gateway 57 9.2.12 CHANNEL Category Section Description Defaul t Setting Channel Channel number: 1/2/3/4 1 Port Type Display port type . (Read only) Phone: FXS Interface, connect to telephone set or Fax machine. Line: FXO Interface, connect to phone line.
IPC 1000 Series V oIP Gateway 58 Current Quantity Display the number of T.38 Fax ports have been configured. (Read only) 0 Support T.38 Check box askin g if you want to configure the port as a T.38 fax. Yes/ No No Soft Key Code Enter numbers for Soft Key Code Empty Trigger Mode Select a trigger mode to trigger soft Key.
IPC 1000 Series V oIP Gateway 59 Phone Number The phone number that users want to add or modify. (Including country and area codes) Phone Book Add IP/Control Port The IP address/UDP port of IPC units that users want to add or modify. Phone Book Delete Phone Number The phone number that users want to delete.
IPC 1000 Series V oIP Gateway 60 Section Item Field Description Default Update Entry Enter entries 1. Index: Enter dialing number 2. Name: Enter username 3. Port: Enter port number 4. Via Proxy: Select via Proxy or not Empty Delete Entry Delete entries Index: Enter the index.
IPC 1000 Series V oIP Gateway 61 Maximum The max entries of all international access codes that could be dialed. (Read only) Depends on the region ID configured Entered The entries that were already entered. (Read only) Depends on the region ID configured Entries List The entries list of all international access codes that could be dialed.
IPC 1000 Series V oIP Gateway 62 PBX CO Line Access Codes PBX CO line access code, the code to seizure an external phone line. If you need to pause for 1 or 2 second, digit ‘P’ can be followed. For instance, 9P stands for dial 9 and wait for 1 second.
IPC 1000 Series V oIP Gateway 63 10. S pecial Conditions 10.1 Using a Private IP in a NA T Environment The IPC unit is able to communicate with other IPC units under a NA T environment using Private IP addresses on the LAN side of your IP Sharing device.
IPC 1000 Series V oIP Gateway 64 11. Appendix 11.1 Appendix A: Manual IP Learning Procedure Perform the following steps to carry out the IP Learning function: 1. Use the phone that’s connected to the IPC unit to dial at regular intervals the IPC unit’s number that you are attempting to learn (without the “#” key).
IPC 1000 Series V oIP Gateway 65 Example 1: The Automatic Answering function on the remote IPC unit is disabled (factory default value) ： The following example assumes you are dialing from T aiw an to Shanghai and the number you are dialing is 86-21-43532158.
IPC 1000 Series V oIP Gateway 66 11.3.2 Moving a dynamic phone book entry to the static phone book If the called IPC unit is using a static IP address, you can also use the manual or automatic IP learning process to acquire th e IP address first, you can then move it into the static phone book.
IPC 1000 Series V oIP Gateway 67 11.5 Appendix E: Phone-Set Command Codes and Parameters. Phone-Set Pick up the handset and listen for the dialing tone. Dial “## 0000” a nd listen for three consecutive tones before setting the fo llowing parameters.
IPC 1000 Series V oIP Gateway 68 19 Set PBX CO Line Access Code 6 digits (0~9 or * where, * means pause) 20 Manual IP Learning Control 0 : disable ; 1: enable 21 Select Greeting Mode 0 : off ; 1: on 2.
IPC 1000 Series V oIP Gateway 69 PPPoE into digits) 40 Listen for the IP Address (ending ”#” is not required) (4202A only) 41 Listen for the Subnet Mask (ending ”#” is not required) (4202A onl.
IPC 1000 Series V oIP Gateway 70 values 98 System Restart 1: do it 99 Record audio Greeting *: start record (#: stop record) 0: start play (#: stop play) 9#: save #: exit record mode.
IPC 1000 Series V oIP Gateway 71 11.6 Specifications Specification Vo i c e Vo i c e P o r t IPC4304:2FXS + 2 FXO Fax T ransit T .30/T .38 Foreign Exchange Station (FXS) Interface Circuit to connect a standard phone or fax machine. Foreign Exchange Office (FXO) Interface Circuit to connect to a PSTN center office or PBX extension line.
IPC 1000 Series V oIP Gateway 72 Management Functio n Management T ools Web browser , traditional phone and console IP Address Fixed IP address Dynamic address (DHCP), PPPoE Firmware Upgrade FTP Other Specification Power Supply Power Adaptor OUTPUT : 9VDC 600mA Dimension 172mm x 35mm x 176mm 6.
IPC 1000 Series V oIP Gateway 73 11.7 Mapping t able of characters used in PPPoE user name and p assword HINT 1: Character Digits to key-in 0 30 1 31 2 32 3 33 4 34 5 35 6 36 7 37 8 38 9 39 A 41 B 42 .
IPC 1000 Series V oIP Gateway 74 R 52 S 53 T 54 U 55 V 56 W 57 X 58 Y 59 Z 5*0 @ 40 = 3*3 ..
An important point after buying a device ArtDio IPC-1000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought ArtDio IPC-1000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data ArtDio IPC-1000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, ArtDio IPC-1000 you will learn all the available features of the product, as well as information on its operation. The information that you get ArtDio IPC-1000 will certainly help you make a decision on the purchase.
If you already are a holder of ArtDio IPC-1000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime ArtDio IPC-1000.
However, one of the most important roles played by the user manual is to help in solving problems with ArtDio IPC-1000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device ArtDio IPC-1000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
