Instruction/ maintenance manual of the product W 969 Miele
Go to page of 64
Operating instructions f or W ashing machine W 969 It is essential to read these operating instructions before installing or using the machine, to avoid the risk of accidents, or damage to the machine.
Disposal of the packing material The transport and protective packing has been selected from materials which are envir onmentally friendly for disposal and can normally be recycled. Ensure that any plastic wrappings, bags etc. are disposed safely and kept out of the reach of babies and young children.
Caring for our en vironment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Disposal of the packing material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Disposal of your old appliance .
Programmes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Programme selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Sequence . . .
Prob lem solving guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 The programme does not start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 The wash programme stops and a fault indicator light comes on.
General view a Electric supply cable b Inlet hose (pressurised to 70 bar) c Flexible drain hose (with detachable swivel elbow) d Detergent dispenser drawer e Facia panel with controls f Drum door g Ac.
Control panel a I-ON/0-OFF button T o switch the machine ON or OFF or to interrupt a programme. b Door button opens the machine door . c ST ART button starts the wash programme. d Button for ad ditional functions Indicator light on = selected Indicator light off = not selected e Spin button for Spin speed, Rinse hold and With - out final spin.
Read the operating instructions be - fore using this machine for the first time. They contain important infor - mation about the safety , use and maintenance of the machine.
This machine must only be con - nected to the on-site water supply using a new hose kit. Old hoses must not be re-used. Check the hose r egu - larly for signs of wear and tear . Change in good time to avoid the risk of leaks and subsequent damage. Faulty components must only be exchanged for Miele original spare parts.
If the correct amount of detergent is dispensed, the machine should not need to be descaled. If, however , you do wish to descale the machine only use proprietary non-corrosive descaling agents and strictly observe the manufacturer’s instructions given on the packaging.
– W ater consumption and energy us - age are determined by the size of the load. Load to the maximum recom - mended for the programme selected. – Programme durations can vary con - siderably due to the automatic load adjustment feature. Depending on the amount of laundry , the main wash may be shortened and one rinse omitted.
Before using the machine for the first time ensure that it is corr ectly in - stalled and connected. See the rele - vant section under "Installation". Also check that the fluff filter is se - curely tightened. Otherwise ther e is a risk of water leakage during use.
Brief guide The headings numbered ( A , B , C ,...) show the operating sequence and can be used as a brief guide. Before washing A Sort the laundr y . ^ Empty all pockets. Foreign objects (e.g. nails, coins, paper clips, etc.) can cause dam - age to textiles and components in the machine.
B Press the Door button. C Load the drum. Unfold washing and load loosely in the drum. T o achieve best results it is ad - visable to make up mixed loads con - sisting of both large and small items. This improves the washing ef fect and helps distribute the load evenly to keep the machine stable and reduce the noise level during spinning.
I Select any ad ditional option re - quired. ^ Press the r elevant button. Indicator light on = selected Indicator light off = not selected An additional option that has been se- lected can be de-selected by pressing the button.
At the end of a programme When the Finish indicator light comes on the laundry can be removed from the drum: L Press the Door button. M Press and release the I-ON/0-OFF button and turn the pr ogramme se - lector to the Finish position. N Remove the washing.
Adding or remo ving washing after programme start W ashing can be added or removed af - ter the programme has alr eady started, when using the following programmes. – COTTONS – MINIMUM IRON – WOOLLENS / – QUICK W ASH – Starch – MIXED W ASH ^ Press the Door button and hold it until the door springs open.
Programme . . . . . . interruption ^ Press the I-ON/0-OFF button. ^ T o continue with the same programme pr ess the I-ON/0-OFF button again. . . . alteration The machine will accept the following changes after the ST ART button has been pressed.
All modern detergents produced for automatic washing machines are suit - able, including liquid, compact (con - centrated), tablets, liquid tablets and special application detergents. Use dis - pensing aids, e.g. balls, if these are supplied with the detergent.
Adding deter gent i = Compartment for pre-wash. This compartment is also used for starch formulations when starching separately . j = Compartment main wash p = Compartment fabric conditioner W ater is taken in through compartment i in the pre-wash. W ater is taken in through compartment j in the main wash.
A utomatic fabric conditioners, texturiser s, or liquid starc h ^ Open the lid of compartment p . ^ Add the fabric conditioner , texturiser or liquid starch. Do not e xceed the maximum le vel mark. ^ Close the compartment lid. ^ Push the drawer back in.
Programme selection Programme Fabric T emperature max. spin speed CO TTONS e Cottons and linen fabrics, e.g. bed linen, table linen, towelling, jeans, underwear , T -shirts, nap - pies.
max. load Ad ditional options Notes 5 kg – Soak – Pre-wash – Short – W ater plus (Option 1,2,3,4) With heavily soiled items select Soak or Pre-wash . W ash dark colours in liquid detergent. For normally soiled items select Short . 5 kg For test institutes: Programme setting for tests according to EN 60456 Stan - dard Programme 2.
Sequence CO TTONS 1) MINIMUM IRO N 1) DELICA TES WOOLLENS / Soak optional optional optional – Pre-wash optional optional optional – Main wash ßßßß T op-up rinse from 75°C programmable – – – Graduated rinsing – from 50°C – – No.
Quick W ash Star ch Spin Separate rinse MIXED W ASH 1) high cotton content high polyester content –––– optional optional – ß – – optional optional ß ––– ßß –––––– ––––– ß 2 2 – – – – – – – 2 – – 3 or 4 2) 2 2 3 2 2 max.
Care symbols - washing Care symbols Fabric types Description of process Programme: (select the appropriate temperatur e ac - cording to the temperatur e on the care label symbol) e no bar Cottons Norm.
Important - other care symbols / Hand wash (if a temperature is not specified, use the low - est temperature or cold) h Do not wash apf Dry clean D Do not dry clean y Suitable for chlorine bleach - in.
T o select an additional option to the ba - sic programme pr ess the button for that option. The indicator light for the option button comes on. If an additional option is chosen which is incompatible with the basic programme, (see the Pr ogramme Sur - vey): – the indicator light goes out when the button is released.
W ater plus The water level increases in soak , pre-wash , main wash and/or rinses , and / or an extra rinse can be carried out. Y ou can choose between four options for the W ater plus button. The options can be called up through one of the programmable functions, (see W ater plus system in the Section on programmable functions).
Electronic pr ogramme locking Programme locking pr events the ma - chine from being opened or the programme cancelled during a wash programme. Switching on pr ogramme locking ^ Select a programme, (see Brief guide to washing correctly). ^ Press the ST ART button for at least 5 seconds.
The programmable functions enable the user to introduce further features as requir ed. The programmable functions remain stor ed in memory until they are cancelled by the user .
D = Soak time Y ou can programme a soak time of: – 30 mins or – 1 hour or – 1 hour 30 mins or – 2 hours. E = Gentle action For gentle washing of slightly soiled items. Drum action is reduced. Gentle action can be used with the COTTONS, MINIMUM IRON, QUICK W ASH, MIXED W ASH and Starch programmes.
Programming and storing in memory The programmable functions ar e acti - vated using the additional option but - tons and the programme selector in special combinations, which intro - duce extra features not marked up on the control panel. Programming is carried out in four steps: 1.
3. T o activ ate or deactivate a programmab le function. For the programmab le functions A , C , E , F , G F Pressing the ST ART button once will activate the programmable function.
Cleaning the washing machine ^ Clean the casing with a mild non-abrasive detergent or soap and water . Wipe dr y with a soft cloth. ^ Clean the facia panel and lid with a damp cloth and dry with a soft cloth. ^ The drum can be cleaned using a suitable proprietary stainless steel cleaner .
Cleaning the detergent dis - penser drawer ^ Pull out the detergent dispenser drawer until a resistance is felt. ^ Press down the r ed release catch and at the same time pull the drawer right out of the machine. ^ Clean the dispenser compartments and conditioner channel.
Cleaning the fluff (drain) filter and pump Check the fluff (drain) filter initially after 3-4 washes to ascertain how often it is likely to requir e cleaning. With normal cleaning approx. 2 litres of water run out. If the drain outlet is clogged, more wa - ter will be retained in the machine (up to 25 litres) .
^ Once the flow of water ceases, re - move the fluff filter completely . ^ Clean the fluff filter thor oughly . ^ Remove any foreign objects (e.g. buttons, coins, etc.) and fluff. ^ T ur n the impeller by hand to make sure it r otates freely . Any foreign ob- jects causing an obstruction should be removed.
Cleaning the filter in the water inlet The washing machine has two filters to protect the water inlet valves. One filter the open end of the inlet hose is accessible and should be cleaned about every six months, or after an in - terruption to the external water supply .
With the help of the following notes minor faults in the perfor mance of the appli - ance, some of which may result fr om incorrect operation, can be put right without contacting the Service Department.
The wash programme stops and a fault indicator light comes on. What to do if . . . P ossible cause Remedy The Check drain indica - tor light is flashing. The water outlet is blocked. Clean the fluff (drain) filter and drain pump. The drain hose has been fixed too high.
A fault indicator light comes on but the wash pr ogramme continues as normal. What to do if . . . P ossible cause Remedy The Check drain light flashes. The drain outlet is restricted. Clean the fluff (drain) filter and drain pump. The Check inlet light flashes.
General prob lems or an unsatisfactory wash result What to do if . . . P ossible cause Remedy The machine shakes during the spin cyc le. The four feet are not resting evenly on the floor . Level the machine. See advice on installation. The laundry has not been spun satisfacto - rily .
What to do if . . . P ossible cause Remedy The pump makes strange noises. These do not indicate a fault. They occur at the begin - ning and end of a pumping sequence as a normal par t of the operation. Large residues of de - tergent remain in the dispenser drawer .
What to do if . . . P ossible cause Remedy Grey , greasy par ti - cles c ling to washed laundry . Insufficient amounts of detergent were used to break down the particles of grease, e.g. fr om oils and lotions, in heavily soiled laundry . – Add more detergent.
Opening the drum door in the event of a po wer failure If the drain outlet is clogged, more wa - ter will be retained in the machine (up to 25 litres) . , Caution: If laundry has been washed at a high temperature, water draining out of the machine will still be hot.
, Always make sure the drum is stationary before reaching in to the machine to remove washing. Reaching into a moving drum is ex - tremely danger ous. ^ Pull the emergency door latch down- wards (see illustration).
Customer contact In the event of any faults which you cannot remedy yourself please contact – Y our Miele Dealer or – Y our nearest Miele Service depart - ment (see back cover for the address). When contacting the Service Depart - ment, please quote the Model and Se - rial Nos.
Installation surface A concrete floor is the most suitable in - stallation surface for a washing ma - chine, being far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface. Please note the following points: ^ The machine must be level and se - curely positioned.
B T ur n the right-hand transit bar 90°. C Withdraw the two bars together with the support plate. D Plug the two holes with the plastic caps supplied. , The washing machine must not be moved without the transit bars in place. Store the transit bars in a safe place for future use.
Levelling the mac hine The machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may incr ease elec- tricity and water consumption and may cause the machine to move about. The four adjustable screw feet ar e used to level the machine.
Building under: Building under a continous worktop / in a row of kitchen units ^ A special building-under kit* is re - quired. The machine lid has to be r e - placed by a special cover plate** and to ensure electrical safety it should be fitted by a competent per - son.
Fitting or changing the decor panel Note: The door should be kept shut for fitting or changing the decor panel. ^ Unscrew 4 scr ews from the decor strip on the door catch side of the door and take the decor strip off. ^ Unscrew the r emaining 7 screws fr om the lower and side decor strips until the decor panel bows slightly .
Fitting a plinth facing The appliance plinth below the door can be fitted with a plinth facing to match your kitchen. The height and return of the appliance plinth cannot be altered. Higher plinth can only be fitted if the overall niche height is higher .
Connection to water supply The machine should be connected to a mains water supply in accordance with standard r egulations. In Germany the washing machine is not requir ed to have a non-return valve as it has been designed to comply with the relevant German DIN standard.
Connection to the drainage system The machine drains via a drain pump with a delivery head of 1 metre. The drain hose is 1.5 m long. It must not be kinked as this restricts drainage. The swivel elbow at the end of the hose can be turned in either direction, or can be detached if requir ed, with a sharp twist and pull.
Electrical connection U .K. All electrical work should be carried out only by a suitably qualified and compe - tent person, in strict accordance with national and local safety regulations. Ensure power is not supplied to the ap - pliance while installation work is being carried out.
Important The wires in the mains lead ar e col - oured in accor dance with the following code: Green/yellow = earth Blue = neutral Brown = live If the colours of the wires in the mains lead of this ap.
Programme (without any additional op - tions or programmable functions) Load Consumption data Energy W ater Programme time in kWh litres normal short CO TTONS 95°C 5.0 kg 1.70 49 1 h 54 mins 1 h 22 mins 60°C (1) 5.0 kg 0.95 49 1 h 58 mins 1 h 16 mins 40°C 5.
Height 85.0 cm Width 59.5 cm Depth 60.0 cm Depth with door open 97.0 cm Weight 96 kg Maximum floor load 1600 Newton (approx. 160 kg) Capacity 5 kg dry laundr y V oltage see data plate Rated load see data plate Fuse rating see data plate Consumption data see "Consumption data" W ater flow pressur e min.
61.
62.
63.
M.-Nr . 05 537 010 / V02 Alteration rights reserved/3702 This paper consists of cellulose which has been bleached without the use of chlorine..
An important point after buying a device Miele W 969 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Miele W 969 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Miele W 969 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Miele W 969 you will learn all the available features of the product, as well as information on its operation. The information that you get Miele W 969 will certainly help you make a decision on the purchase.
If you already are a holder of Miele W 969, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Miele W 969.
However, one of the most important roles played by the user manual is to help in solving problems with Miele W 969. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Miele W 969 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
