Instruction/ maintenance manual of the product OS-214 plus Argox
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OS-214 plus Desktop Bar code Printer User’ s Manual I Propriet ary S tatement This manual contains proprieta ry information of Argox Information Co., Ltd. It is intended solely for the information and us e of parties operating and maintaining th e equipment described herein.
II A Letter to Our Customers Dear Customers, Congratulation on selecting an Ar gox OS series printer! W e believe soon you will find that you have made a clever est choice! This booklet is a small gift fr om us. It is intended for helping you to know your printer better , then further to optimize it.
IV For W in XP ......................................................................... 49 T roubleshooting ......................................................................... 53 LED Diagnosis ...................................................
2 Printer Package Contents • Printer • Power Adapter • User’s Manual • CD Rom Disk • Ribbon • Sample Media Power Ada p te r Sample Media Ribbon CD Rom Disk User ’ s Manual 3 Connecting the Power Supply Connect the power supply as below.
4 Getting to Know Your Printer Parts and features of the OS-214 plus are illustrated below. Parts and Features OS-214 plus T op Cover Power Switch H Cover Power Indicator Ready Indicator Feed Button 5.
6 Peel-Off Option White Plastic Roller Cutter Option Cutter 7 Controls and Indicators The printer’s controls and indicators are shown in the diagram below.
8 Control / Indicator Function Power Switch • On: power on • Off: shut down Note: Turn power off before connecting or disconnecting cables Power Indicator • Green light shows the power-on status.
10 Media Compartment Release Lever Print Head Module Release Lever Ribbon Supply Holder 11 4. Unwrap the ribbon roll pack and separate the ribbon roll and the bare core. 5. Attach the edge of the ribbon on the bare core and wind it a little bit onto the core.
12 7. Put the print head module down and insert the bare core into the pick-up holder. (First snap in the left side, and then the right side.) Ribbon Pick-up Holder Bare Core 13 8. Turn the wheel of the print head module to ensure the ribbon is tightly wound.
14 Loading Media The OS-214 plus offers three different loading modes: standard, peel-off, or cutting. • Standard mode allows you to collect each label freely. • Peel-off mode peels backing material away from the label as it prints. After a label is removed, the next label prints.
16 4. Click the media hanger back into the media compartment. 5. Align the media roll to the left end. 6. Move the shield from right to left until it leans against the media. Media Compartment Shield Media Roll 17 7. Unlatch the print head module. 8. Hold the print head module upright with one hand to allow the media to pass under it.
18 10. Put the print head module down and press down firmly until you hear a snap. 11. Close the top cover and turn on the printer or press the "FEED" button if the printer is already on. Print Head Module Feed Button 19 Peel Off Mode Note: For Peel-off mode you must first install the dispenser kit.
20 10. Trim the front edge of the label backing paper with scissors or a knife. 11. Lead the backing paper over the dispenser bar, then thread it back into the slot between the dispenser bar and H cover, ensuring that it is inserted between the white plastic roller and platen roller.
22 Note: The "FEED" button does not make the printer peel. Peeling occurs only when the software is properly set. Label 23 Cutting Mode Note: For Cutting mode you must first install the cutter. Please refer to Appendix I. Follow Steps 1 to 8 listed in Standard Mode above.
24 11. Close the top cover and turn on the printer or press the "FEED" button if the printer is already on. Note: The "FEED" button does not make the printer cut.
26 Resetting to Factory Default Settings 1. Turn on the printer and wait for 5 or more seconds. 2. Press the "Feed" button for 10 seconds, and the "Ready" indicator and "Power" indicator will go off in order. 3. When the two indicators relight, release the feed button.
28 Serial (RS-232) Interface Requirements The required cable must have a nine-pin "D" type male connector on one end, which is plugged into the mating serial port located on the back of the printer. The other end of the signal interface cable connects to a serial port on the host computer.
30 Communicating with the Printer The bundled printer driver can be applied to all applications under Windows 98/2000/NT, and Windows XP. With this driver you can run any popular Windows software a pplications such as MS-Word and print to this printer.
32 4. After the related files are copied to your system, click “Next”. 5. After the installation is complete, click “Finish”. Note: 1. If you are updating the driver, previous driver files are overwritten automatically. 2. If you install new bar code application software such as ArgoBar, LabelView or CodeSoft, you may activate the Label Dr.
34 Installing the USB Driver (Plug and Play) Note: The printer driver needs to install version 1.4.00 or later and support “USB Plug and Play” for Windows XP , Windows 2003 and Windosw 2000. 1. Extract the PrinterDriver .exe to the fixed route. (“C:Label Dr .
36 6. Select “Continue Anyway”. 37 7. Click “Finish”. 8. The Label Dr200 (4 inch model) printer is added in “Printers and Faxes”. 9. Reboot the system.
38 10. The system assigns the USB port for Label Dr200 (4 inch model) printer 39 Setting Parameters After installing the driver, follow the path below to set parameters: Start → Settings → Printers → Label Dr. → Properties Parameters include: Ports Select the IO port to link with the printer.
40 Parameters for Win 98 P o r t s In the Properties menu: → Click "Details" → Select the IO port. → Click "OK" Paper size Orientation Paper source (Media type) Media choice .
42 Create a custom size In the Properties menu: → Click "Paper" → Select "Custom" → User-Defined Size → Set a custom size → Click "OK" 43 Parameters for Win 200.
44 Orientation Page order In Printing Preferences: → Click "Layout" → Select "Portrait" or "Landscape" → Click "Page order”" → Select "Front to B.
46 Create a custom size In the Printers menu: → Right click → Select "Server Properties" → Enter a form name for in "Form Description for" → Reset paper size in "Measurements" → Click "OK" 47 For NT 4.
48 Paper/Output (Speed) Print quality (Darkness) In Default Document: → Click "Advanced" → Click item to select desired parameters → Click "OK" Create a custom size Please refer to Create a custom size in Win 2000 above.
50 Orientation Page order In Printing Preferences: → Click "Layout" → Select "Portrait" or "Landscape" → Click "Page order”" → Select "Front to B.
52 Create a custom size In the Printers menu: → Right click → Select "Server Properties" → Enter a “Form name” → Reset paper size in the "Form description" → Click &q.
54 LED Indicators: Power and Ready LEDs blink alternately Power LED Ready LED ON OFF OFF ON Possible Problems Solutions Remarks Ribbon out Supply the ribbon roll Ribbon jam Recover the jam Ribbon sensor error Replace ribbon sensor Not applicable to direct thermal type.
56 Clean the print head. If the problem persists, replace the print head. Poor printout quality: • The ribbon may not be qualified. • The media may not be qualified. • Adjust the Darkness (heat temperature). • Slow down the print speed. • Refer to the next chapter and clean the related spare parts.
58 Replacing the Thermal Print Head 1. Switch off the power and wait for both LEDs to go off. 2. Unlatch the print head module. 3. Remove the ribbon. 4. Push the print head firmly into the casing and shift it to the left. It will release from the module.
60 Technical Reference General Specifications Specification Model OS-214 plus Print method Direct thermal and therm al transfer Resolution 203 DPI (8 dots/mm) Max.
62 Fonts, Bar Codes and Graphics Specification The specifications of fonts, bar codes and graphics depends on printer emulation, which is a printer programming language (PPL) through which the host communicates with your printer. There are two PPLs for models OS-214 plus.
64 Interface Specifications USB Pin Signal Name 1 VBUS 2 D - 3 D+ 4 GND Serial For the OS-214 plus, the RS232 connector on the printer side is a female, DB-9.
66 The simplest way to connect to other hosts (not P C compatible) or terminals is: Printer Terminal/Host Pin 2- RxData ……… TxData Pin 3- TxData ……… RxData Pin 5- Ground ……… Ground In general, as long as the data quantity is not too large and you use Xon/Xoff as flow control, it will be problem free.
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70 Middle Cover 8. Release the two screws at the bottom of the base housing. 9. Remove the middle cover. 10. Take off the H. Cover. 11. Tape the direction label on the top of the H. cover with the arrow sign heading opposite you. H. Cover Middle Cover Sensor Cable 71 Base Housing 12.
72 13. Unlatch the print head module. Hook the white roller on the brackets of the chassis, ensuring the long thinner end is on the left side. 14. Guide the shaft through the respective holes on the left bracket, the white roller and then the right bracket in order.
74 Appendix II - Installing the Cutter 1. Turn off the printer power and unplug the power cable and Centronics / Serial cable. 2. Remove the top cover. 3. Remove the two screws under the base housing. 75 4. Remove the whole print head assembly by releasing the 4 screws at its feet.
76 6. Secure the four screws attaching the cutter. 7. Plug the cutter's connector into the PCB's header connector (JP16). 8. Reattach the print head assembly by securing the 4 screws. 9. Click back the middle cover. 10. Secure the two screws for the base housing.
An important point after buying a device Argox OS-214 plus (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Argox OS-214 plus yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Argox OS-214 plus - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Argox OS-214 plus you will learn all the available features of the product, as well as information on its operation. The information that you get Argox OS-214 plus will certainly help you make a decision on the purchase.
If you already are a holder of Argox OS-214 plus, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Argox OS-214 plus.
However, one of the most important roles played by the user manual is to help in solving problems with Argox OS-214 plus. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Argox OS-214 plus along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center