Instruction/ maintenance manual of the product 16i Meridian Data
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For all technical support assistance: Phone: (800) 995-1014 or (972) 980-7098 W eb: http://www .emdstorage.com SecurStor 16i iSCSI to SA T A-II RAID Subsystem Installation and Hardware Reference Manual EX CEL MERIDIAN DA T A, INC.
SecurStor 16i I nstallation and Hardware Reference Ma nual ii Contact Infor mation Company Address: Excel Meridian Data, Inc. 3220 Commander Driv e, Suite 101 Carrollton, Texas 75006, U.S.A. Phone: (800) 995-1014 or (972) 980-7 098 Fax: (972) 980-0375 URL: www.
SecurStor 16i In stallation and Hard ware Reference Manual iii Warnings and Certifications Restricted Access L ocation: This equipment is intended to be ins talle d in a REST RI CTED ACCESS LOCATION only. Electric Shock Warning! To Prevent Electric Shock: Access to this equipment is granted to trained op erators and service personnel only.
SecurStor 16i I nstallation and Hardware Reference Ma nual iv Use only shielded cables to connect I/O devices to this equipment. You are cautioned that changes or modificatio ns not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
SecurStor 16i In stallation and Hard ware Reference Manual v Safety Precautions Precautions and Instructions • Prior to powering on the subsystem, ensure that the correct power range is being used. • The SecurStor 16i subsystem comes with 16 drive bays.
SecurStor 16i I nstallation and Hardware Reference Ma nual vi About This Manual This manu al: Introduces the SecurS tor 16i Subsy stem series. Describes all the ac tive components in the system. Provides recommendations and deta ils about the hardware ins tallation process of the subsystem.
SecurStor 16i In stallation and Hard ware Reference Manual vii Warnings Warnings appear where overlooked details may cause damage to the equipment or result in personal injury.
SecurStor 16i I nstallation and Hardware Reference Ma nual viii Table of Contents C ONTACT I NFORMATION ..................................................... ................................................ II C OPYRIGHT 2006 .........................
SecurStor 16i In stallation and Hard ware Reference Manual ix CHAPTER 3 SUBSYSTEM MONITORING 3.1 S UBSYSTEM M ONITORING O VERVIEW ....................................................... ......... 3- 1 3.2 S TATUS - INDICATING LED S ...................
SecurStor 16i I nstallation and Hardware Reference Ma nual x APPENDIX A TECHNICAL SPECIFI CATIONS A.1 T ECHNICAL S PECIFICATIONS ................ ...............................................................A- 1 System W eight ......................
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1-1 Chapter 1 Introduction 1.1 Product Overview 1.1.1 Product Intr oduction This chapter briefly introduces the SecurStor 16I iSC SI-to-SATA-II s torage subsystem. The SecurStor 16i subsystem co mes with four (4) GbE host ports capable of large I/O transfers over iSCSI packets.
SecurStor 16i I nstallation and Hardware Reference Ma nual 1-2 (BBU) is now equipped with an EEPROM th at helps record the installation date and notify system administrators if the battery’s life expectancy is reached. The BBU is hot swappable and is accessed through the controller’s faceplate.
Chapter 1 Introduct io n 1 - 3 Figure 1-2: Locations o f Key Components 1.1.2.2 Physical Di mensions The SecurStor 16I comes in a 3U chas sis with the f ollowing dimensions: With ha ndles: 483mm (W) x 131mm (H) x 504.3 mm (L) (19 x 5.2 x 21 inches) Without handles: 445mm x 130mm x 487mm (17.
SecurStor 16i I nstallation and Hardware Reference Ma nual 1-4 The front panel show n in Figure 1-3 accommodates th e following compone nts: • Drive bays with drive tr ay ca nisters: The drive bays house t he SecurStor 16I hard drives. • Forearm handles: The subsystem has right and left handles for easier rackmounting and handling.
Chapter 1 Introduct io n 1 - 5 • BBU modul e : An optio na l BBU module sus ta i ns unfinished writes cached in memory durin g a power outage in order to preve nt data loss. (Se e Section 0 ) • PSU modules : The hot-swappable PSUs receive single- phase powe r and deliver +5V, +1 2V, and +3.
SecurStor 16i I nstallation and Hardware Reference Ma nual 1-6 1.2.1 Drive Trays Figure 1-6: Drive Tray Front View The SecurStor 16I subsystem comes with six teen (16) drive trays (see Figure 1-6 ) designed to accommodate separately purchased, standard 1-in ch pitch, 3.
Chapter 1 Introduct io n 1 - 7 switches, enabling access to your storage volumes in complex configurations such as dat a-sharing or network zoning. The docking connector at the rear of the controller board connects the controller module to the backplane board.
SecurStor 16i I nstallation and Hardware Reference Ma nual 1-8 firmware or if an administrat or forgets system password. For more details, please refer to Chapter 3 . 1.2.4 DIMM Module The controller module comes with a preinstalled 512MB capacity or above DDR RAM DIMM module and the allocable size can reach 2 G B.
Chapter 1 Introduct io n 1 - 9 NOTE: Hot-swapping the PSU also removes t he cooling module at the l ower slot. As shown in Figure 1-9 , each PSU comes with a power socket and a power switch t o turn the s ubsystem on an d off. Two (2) e mbedded coo ling fans provide sufficient airflow.
SecurStor 16i I nstallation and Hardware Reference Ma nual 1-10 Figure 1-10: Cooling Module 1.3 Subsystem Monitoring The iSCSI RAID s ubsystem comes with a number of diffe rent monitoring me thods that prov ide you with continua l updates on the ope rating statuses of the subs ystem and individual components.
Chapter 1 Introduct io n 1 - 1 1 1.3.3 Firmware (FW) Firmwar e: The fir mware is pre-installed software used to config ure the subsystem. Th e latest fi rmware fun ctionalities includ e Task Schedul er, Intelligent Drive Handling, and Media Scan. Media Scan handles low quality drives in both the degra ded mode and durin g the rebuild proc ess.
SecurStor 16i I nstallation and Hardware Reference Ma nual 1-12 1.4.2 Components The following components are hot-swappable: • Power supply units (PSUs) • BBU module • Hard disk drives 1.4.3 Normalized Airflow Proper cooling is referred to as “normalized” airf low.
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Hardware Ins tallation 2-1 Chapter 2 Hardw are In stal lation 2.1 Introduction This chapter gives detailed instructions on how to install the subsystem. When installing the subsystem, it is necessary to mount the chassis i n to a rack c abinet and to install ha rd drives and drive trays.
SecurStor 16i I nstallation and Hardware Reference Ma nual 2-2 b. The su bsystem is designed to operate in an environm ent where the ambient temperature around the chassis must not exceed 104°F. c. The openings on the enclosure are for air circulation and hence the venti la tion openings sho uld never be obstruc ted.
Chapter 2 Hardware I nstallation 2 - 3 d. The subsystem does not work well or you cannot get it work according to this manual. e. The subs ystem has d ropped and be en damage d. f. The subsystem shows obvious signs of breakage. 2.3 General Installation Procedure Following all the instructions provided below can save subsystem insta llation time.
SecurStor 16i I nstallation and Hardware Reference Ma nual 2-4 2.3.1 Instal l ation Proc edure Fl owchart Figure 2-1 shows a flowchart of the in stallation procedure. As you complete each step, check off the “ Done ” box on the right. Please use this flowchart in conjunction with the instructions that fol low.
Chapter 2 Hardware I nstallation 2 - 5 2.6 BBU Installation 2.6.1 BBU Module Installation Overview The BBU module is an optional item that can s ustain cache memory in th e event of a power failure or in the unlikely event of failing both PSUs. A BBU is highly recommended.
SecurStor 16i I nstallation and Hardware Reference Ma nual 2-6 Figure 2-2: Loosening the BBU Retention Screws Step 3. Once the retenti on screws are lo osened, gent ly retrieve th e dummy plate out of the enclosure.
Chapter 2 Hardware I nstallation 2 - 7 Figure 2-4: I nstalling the BBU Module 2.7 Hard Drive Installati on 2.7.1 Hard Drive Installation Pr erequisites CAUTI ON! The hard drives and drive trays should only be installed into the subsystem after the subsystem has been mounted into a rack cabinet.
SecurStor 16i I nstallation and Hardware Reference Ma nual 2-8 in Figure 2-5, then th e bezel lock is locked and the fron t flap on the drive tr ay cannot be opened. Figure 2- 5: Front View of an Individual Dr iv e Tr ay Step 2. Open the front flap on the drive tray.
Chapter 2 Hardware I nstallation 2 - 9 corresponding connector on the backplane board. If the f ront flap is no t closed prop erly, the connec tion between the hard drive and the subsystem m ay come loose and myster ious driv e sig n als may r esult .
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3-1 Chapter 3 Subsystem Monitoring 3.1 Subsy s tem Monitoring Overview The SecurStor 16i subsystem is equipped with a variety of self-monitoring features th at help to keep subsystem managers inform ed of the subsy s tem operational statuses.
SecurStor 16i I nstallation and Hardware Reference Ma nual 3-2 Inter-Integrated Circuit ( I 2 C): The I 2 C serial bus is used to connect various temperature sensors and presence detection circuits within the chassis. Subsyste m monitoring is a ne cessary part of subs ystem manageme nt.
Chapter 3 Subsyste m Monitoring 3 - 3 Figure 3-11: Drive Tray LEDs Name Color Status Drive Busy Blue FLASHING indicates data is being written to or read from the drive. The drive is busy. OFF indicates that there is no acti vity on the disk driv e. Power Status Green/ Red GREEN indicates that the drive bay is populated.
SecurStor 16i I nstallation and Hardware Reference Ma nual 3-4 Amber indicates that a component failur e has occurre d, or inappropriate RAI D configura tions have ca used system f aults. C_Dirty Amber ON indi cates that there are certain amounts of cached data held in memory.
Chapter 3 Subsyste m Monitoring 3 - 5 the host ID/LUN m apping after firmware default res toration in order to access data on the previously configured array s. 2. Some of the lates t firmware updates m a y be incompatible with the firmware currently running on your subsystem.
SecurStor 16i I nstallation and Hardware Reference Ma nual 3-6 LAN Activity Green ON for linked . BLINKING indicates active transmission. Table 3-4: GbE LAN Port LED Definitions Figure 3-14: 10/100BaseT Managem ent Port Indicators Name Color Status Link Stat us Green ON indicates currently connected to a LAN.
Chapter 3 Subsyste m Monitoring 3 - 7 Figure 3-16: PSU Module LED Color Status Steadily Blinking Green The power supply has not been turned on. The PSU module LE D will blink when the su bsystem is connected to a power source but not yet turned on. Static Green Th e PSU is operating normally and experiencing no problem .
SecurStor 16i I nstallation and Hardware Reference Ma nual 3-8 Figure 3-17: Cooling Module LEDs and Cooling Fan Locat ions The subsystem has a novel approach to stabili zing the temperature within the.
Chapter 3 Subsyste m Monitoring 3 - 9 Upper Th reshold Lowe r Threshold +3.3V +3.6V + 2.9V +5V +5.5V + 4.5V +12V +13.2V +10.8V CPU Temperature 90º C 5ºC Controller Board Temperature 80ºC 5 ºC Enclosure Ambient Temperature 40ºC 0 ºC Table 3-7: D efault Threshold Values 3.
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System C o nnecti on and Oper ation 4-1 Chapter 4 Subsystem Connection and Operation 4.1 Connection Overview 4.1.1 Cabli ng Following are the requ irements on the type of cables used to connect the subsy stem’s iSCSI host ports: 1. Gigabit Ethe rnet network cables.
SecurStor16i Insta lla tion and Ha rdw are Re feren ce Manual 4-2 WARNING! All cables must be han dled with care. Make sure Ethe rnet cables do not run par a llel with power cords. T o prevent interference wi thin a rack system, the ca ble routing path must be carefully plan ne d an d they must not be bent.
Chapter 4: Subsy stem Connection and O peration 4-3 3. Different storage volumes are m ade available on hos t ports. Different volumes can be separately op timized for differen t I/O characteristics.
SecurStor16i Insta lla tion and Ha rdw are Re feren ce Manual 4-4 4.2.2 iSCSI Topology and Host LUN Mapping: Configuration Deta i ls: 1. A logical dr ive can be associated with several SCSI IDs on separate c hannels making it a RAID volume acces sed through different data pa ths.
Chapter 4: Subsy stem Connection and O peration 4-5 Figure 4 - 2: Sample Topolog y: Conne c tio n and Hos t LUN Mapping 4.3 Po wer On Once all the com ponents have been instal led in the EMD subsystem.
SecurStor16i Insta lla tion and Ha rdw are Re feren ce Manual 4-6 4.3.1 Chec k List BEFORE powering on the EMD subsystem, please check the following: Memory Mod ules – Memory modules have been correctly instal led on the controller boards. You m ay skip this if you have not changed the pre-ins talled module.
Chapter 4: Subsy stem Connection and O peration 4-7 Figure 4-3: Po wer Switches CAUTION! Although the PSUs are redu ndant and a single PSU can provide suffici ent power to the subsystem, it is adv isable to turn both of the power switches on. I f only one PSU is operating and fails, sys tem opera tio n will be ter min ate d.
SecurStor16i Insta lla tion and Ha rdw are Re feren ce Manual 4-8 4.4 Power Off Procedure To power dow n the EMD subsystem , please follow these st eps: NOTE: When powering do wn th e EMD subsyste m, please ensure that no time-consum ing processes, like a “L ogical Drive Parity Regener ation” or a “Media Scan,” are taki ng place .
5-1 Chapter 5 Subsystem Maintenance and Upgrading 5.1 Overview 5.1.1 Maintenance Constant m onitoring and maintenance of your SS16i subsystem will minimize subsy stem downtime and pre serve the working integri ty of the system for a longer peri od of time.
SecurStor 16i Ins tallation and Hardware Reference Manual 5-2 When replacing any ho t-swappab le component, caution should be taken to ensure that the compone nts are handled in an a ppropriate manner. Rough or improper handling of components can lead to irre parable damage.
Chapter 5: Subs ystem Maint enanc e and Upgra ding 5-3 5.2.2 Notes on Controller Module Maintenance The controller module contains a DIMM modu le for cache buffer. When replac ing the controller module , the DIMM module can be remove d and used on the replacement controller if they are known to be good.
SecurStor 16i Ins tallation and Hardware Reference Manual 5-4 Figure 5 -1: Loosening t he Retenti on Screws from the BB U Module Step 6. Loosen the retention scre ws from controller . Use a medium-size Phillips screw driver to remove the scre ws underneath each of t h e ejection levers.
Chapter 5: Subs ystem Maint enanc e and Upgra ding 5-5 Figure 5 -3: Removing the Contro l ler Module from Chassis 5.2.4 Replacing the Controller Module If the contr oller module has faile d, replace a failed c ontroller with a replac ement from your vendor: Step 1.
SecurStor 16i Ins tallation and Hardware Reference Manual 5-6 Step 7. Power up the subsystem. 5.3 Replacing or Upgr ading Memory Modules 5.3.1 Memory Modul e Instal lation Overview The subsy stem comes with a pre-insta lled 512MB (or above) D DR RAM DIMM module.
Chapter 5: Subs ystem Maint enanc e and Upgra ding 5-7 5.3.3 D IMM Module Insta llation WARNING! The pre-install ed modules must be removed pr ior to installing new modules . Do th is with care. Sens itive components can be damaged during the pro cess.
SecurStor 16i Ins tallation and Hardware Reference Manual 5-8 position. Once alig ned, gently and firmly push the DIMM m odule into the sock et. The whi te clip s on the sides of t he sock et will close automatically and secure the DIMM m od ule into the s ocket.
Chapter 5: Subs ystem Maint enanc e and Upgra ding 5-9 BBU. Charging will resume automatically if you remove and re-install the BBU module. 5.4.1 BBU Warnings and Precautions Install or re place the BBU wi th BBUs supplied by y our EMD vendors only.
SecurStor 16i Ins tallation and Hardware Reference Manual 5-10 Figure 5 -5 : Remove th e Retent i on Screw s fr om BBU Face plat e Figure 5 -6 : Remove th e BBU Modul e Step 2. Install the replacement BBU . After the faulty BBU has been removed, the new BBU module can be installed.
Chapter 5: Subs ystem Maint enanc e and Upgra ding 5-11 Figure 5 -7 : Inst all the BBU Mod ule Step 3. Secure the BBU module to the enclos ure . Tighten the tw o (2) retention scre ws as shown above using a Phillips screwdriver. Step 4. Reset the sub system.
SecurStor 16i Ins tallation and Hardware Reference Manual 5-12 5.5 Replacing a Failed PSU Module 5.5.1 Notes on PS U Module Maintenance Two (1+1) redundant PSU modules : The subsystem com es with two fully redundant, ho t-swappable PSU m od ules. These m odules are located at the rear section of t he subsystem.
Chapter 5: Subs ystem Maint enanc e and Upgra ding 5-13 5.5.2 Replacing the PSU Module WARNING! Befor e you inse rt a new PSU, be sure that it has t he same wa rning lab el on its extraction h andle as that shown on the lever of a remaining PSU. D ouble-check to avoid mixing a similar ye t different PSU of anot her EMD series.
SecurStor 16i Ins tallation and Hardware Reference Manual 5-14 Figure 5 -10 : Removing the PSU Re tention Screw Step 4. Remove the PSU module by grab bing the rejection han dle and pulling the handle u pwards. The rejectio n handle should gracef ully disconnect the PSU from the backp lane connectors.
Chapter 5: Subs ystem Maint enanc e and Upgra ding 5-15 WARNING! 1. When a PSU is remove d form the chassis, the cool ing module is also removed from the chassis. 2. It is rec ommended th at the repl acemen t procedu re is compl eted in l ess than five (5) minute s to prevent the subsystem from overheating.
SecurStor 16i Ins tallation and Hardware Reference Manual 5-16 5.6.2 Replacing a Cooling Module If one of the cooling modules f ail s, it must be replaced as soon as possible. The cool ing module is secured to the PSU m odule with the six (6) screws from the top.
Chapter 5: Subs ystem Maint enanc e and Upgra ding 5-17 Step 3-3 Tilt the fan a little bit and remove t he fan assembly with a pr ecisely ve rtica l motion. Figure 5 -13: Rem ovin g a Coo lin g Module Step 4. Install the replaceme nt module by a ligning it with the modu le bay on the PSU module and gently lowering it into.
SecurStor 16i Ins tallation and Hardware Reference Manual 5-18 Step 5. Secure the mo dule by fastening the scre ws you previously removed. Step 6. Reinstall the PSU mo dule into chassis. When powere d on, check if the cooling f an LEDs are lit. If not, t hat means your cooling f ans are operating proper ly.
Chapter 5: Subs ystem Maint enanc e and Upgra ding 5-19 Step 3. Keep a replac ement on hand: If a har d drive has failed, ma ke sure you have a replacem ent drive readily available befo re removing the failed drive fro m the subs ystem.
SecurStor 16i Ins tallation and Hardware Reference Manual 5-20 Step 3. Open the fr ont flap on the drive tray. Push the release button on the front of the drive tray . The front flap will automatically swing u p into position. Figure 5 -16: Open ing the Drive Tray Front Flap Step 4.
Chapter 5: Subs ystem Maint enanc e and Upgra ding 5-21 Figure 5 -18: Looseni ng the Hard D rive Screw s Step 6. Install the replace men t ha rd dr ive.
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A-1 Appendix A Specifications A.1 Technical Specifications Environment al Spec ifi cat ion s Humidity 5 to 95% (non c ondensing – operating a nd non-operating) Temperature Operating : 0º to 40ºC (.
SecurStor 16i Ins tallation and Hardware Reference Manual A-2 Certif ications • FCC Class-B • CE • CB • UL60959 / IEC 60950 • BSMI Shock Half -sine Oper ating: 5G peak, 11m s duration Non-op erating: 15G, 11ms duration Vibrati on Operating 5 to 500Hz, 0.
Appendix A Specifications A-3 A.2 Controller Specifications Configuration Specifi cation RAID Leve ls 0, 1(0 + 1), 3, 5, 6, 10, 30, 50, 60, JBO D, and non-RAID disk spanning Host O/S Compatib ility Ho.
SecurStor 16i Ins tallation and Hardware Reference Manual A-4 A.3 Drive Tray Specifications Specif ication Height 28mm Width 110mm Depth 218.92mm Key Lock Yes A.4 Power Supply Specifications Specif ication Nominal Powe r 530W with active PF C DC Output 12.
Appendix A Specifications A-5 A.6 RAID Management Specif ication Configuration • Text-based f irmware-embedded u tility over RS-232C through the in cl uded audi o jack-to -DB-9 ser ial cable • LCD.
SecurStor 16i Ins tallation and Hardware Reference Manual A-6 6 Logical Drive Salvage the 1 st Temporarily Failed Drive i n a RAID 0 Logical Drive Yes.
B-1 Appendix B Pinouts B.1. D-SUB 9 and Audio Jack Pinouts B.1.1. COM1 Seri al Port Cable COM1 Cab l e: This c able connects the C OM1 serial port on the c ontroller module to the serial port of a m anagement computer. The se rial port’s defaults and requirements are: 1.
SecurStor 16i Ins tallation and Hardware Reference Manual B-2 B.1.2. COM 2 Serial Port Cab le to UPS COM2 Cab le: Use this cable to connect the COM 2 por t to a UPS.
Appendix B: Pinouts B-3 Figure B-21: N ull Modem Pinouts Swap pin 2 and pin 3 Swap pin 4 and pin 6 Swap pin 7 and pin 8 Table B-3 : Null Mod em Pi nouts B.
SecurStor 16i Ins tallation and Hardware Reference Manual B-4 Pin Pin Name Pin Pin Name 1 LAN_T XP 5 N2 2 LAN_T XN 6 LAN_RXN 3 LAN_ RXP 7 N1 4 N2 8 N1 Table B- 4: Ethernet Port Pino uts B.4. STP LAN Cable This shielded twisted pair cable is an optional accessory item .
C - 1 Appendix C Uninterruptible Power Supply C.1 Uninterruptible Power Supply Overview An uninterruptible power supply (UPS) is a separately purchased b attery backup unit that is connected to an EMD Stora ge subsystem.
SecurStor 16i Installation and Hardware Refere nce Manual C - 2 power cable must be inserted into a socket on th e UPS. (See Figure C-25 ) Please refer to the UPS manual to determ ine the l ocation of these sockets. The UPS must then b e connect ed to main powe r.
Appendix C : Uninterruptible Powe r Su pply C-3 Step 5. Trigger the fi rmware to allow the subsystem to detect the UPS. To see how to do this please, refer to the Generic Operation Manual that came w ith th e subs ys tem.
SecurStor 16i Installation and Hardware Refere nce Manual C - 4 default write back to write through. If this message appears, th e subsystem should be properly shut down to avoid data loss. Message 5: “ Warning: UPS Battery Low 50% ” This mes sage appears when the UPS battery power level has dippe d below 50% of it s capacity.
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An important point after buying a device Meridian Data 16i (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Meridian Data 16i yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Meridian Data 16i - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Meridian Data 16i you will learn all the available features of the product, as well as information on its operation. The information that you get Meridian Data 16i will certainly help you make a decision on the purchase.
If you already are a holder of Meridian Data 16i, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Meridian Data 16i.
However, one of the most important roles played by the user manual is to help in solving problems with Meridian Data 16i. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Meridian Data 16i along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
