Instruction/ maintenance manual of the product SWIPEIT Macally
Go to page of 17
Swipe It Use r ’ s Gu id e Secure Credit Card Terminal for iPhone and iPod touch www .macally .com.
Pack age Contents Introduction Compatibility Thank you for purchasing the Macally Swipe It Reader, the most secure mobile credit card terminal with an encrypted reader head. Before you begin using the Macally Swipe It Reader, be sure to read this user’s guide in its entirety.
Registration Please register this product at www .macally .com/register .html. T echnical Support For hardware question about the Swipe It Reader, please E-mail us at techsupport@macally .
Hardware Basics 30-Pin Connector Credit Card Terminal Adjustable spring arm.
Security Lock Slot (for Kensington secure lock attachment) Hardware Basics Mini USB Port (to charge iPhone or iPod touch) Mini-USB to USB Cable Included For Wristlet Attachment.
Using the Swipe It Reader 5 1. Expand the adjustable spring arm to accommodate your iPhone or iPod touch.
6 2. Place your iPhone or iPod touch onto the Swipe It Reader. Using the Swipe It Reader.
7 3. Connect the 30-pin Cable to your iPhone or iPod touch. Using the Swipe It Reader.
8 Using the Swipe It Reader 4. As a mobile credit card terminal, the Swipe It Reader is completely powered by the iPhone. To charge your iPhone or iPod touch, simply connect the included Mini-USB cable to the included USB AC Charger or other USB power source such as computer, battery pack and car charger.
9 Merchant Account/Payment Gateway In order to process the credit card transactions from your iPhone or iPod touch, you must have a merchant account and a Simply EPay payment gateway ready. If you already have a merchant account, you can continue to use the account with the Swipe It.
10 Installing the Swipe It App 1. Make sure iPhone or iPod touch has an Internet connection. When plugged into the Swipe It Reader first time, iPhone or iPod touch will pop up a screen to indicate "Application Not Installed". Press "Yes" and follow the on-screen instruction to install the Swipe It App.
Payment Gateway & General 11 3. In the Swipe It App, select “Settings”, under Simply EPay enter your merchant name, Source Key and the PIN you obtained earlier.
Processing the Credit Card 12 5. The credit card number and card expiration date should appear on the screen. 6. Use the on-screen number pad to enter the amount of money you wish to charge.
Processing the Credit Card 13 7. Select the “Details” button on the screen, and verify the cardholder’s name. You may then enter the customer’s email address under “Billing” to send them the receipt via email. You may also enter customer’s address and contact info.
Processing the Credit Card 14 9. Ask the cardholder to sign their signature on the screen, and press the “Enter” button to proceed. 10. When the “Charge” button appears in green, press “Charge” to start the transaction.
15 Processing the Credit Card 11. At the end of the transaction, the “Approved” window will pop up on the display, press “OK”..
16 Refunding a Transaction 12. To refund a charge, press the “Charge History” button and select the transaction you wish to refund. 13. Press the “Refund” button on the upper right corner to proceed. Follow the on-screen instruction to complete the refund process.
An important point after buying a device Macally SWIPEIT (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Macally SWIPEIT yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Macally SWIPEIT - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Macally SWIPEIT you will learn all the available features of the product, as well as information on its operation. The information that you get Macally SWIPEIT will certainly help you make a decision on the purchase.
If you already are a holder of Macally SWIPEIT, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Macally SWIPEIT.
However, one of the most important roles played by the user manual is to help in solving problems with Macally SWIPEIT. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Macally SWIPEIT along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
