Instruction/ maintenance manual of the product U10C011 Apple
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Data Cable Modem Model Number: U10C01 1 User ’ s Guide Rev . 1.0 August 8 th , 2003.
User ’ s Guide 2 Contents 1. BEFORE YOU BEGIN ........................................................................................................... 3 Understand the Cabl e M odem’ s Featur es .................................................
User ’ s Guide 3 1. Befor e Y ou Begin Y our new cable modem provides high-speed access to the Internet by an ac tive Internet Connection through your cable service provider .
User ’ s Guide 4 Prepar e Y our Area for Cable Modem Installation Before installing your cable modem, you shoul d first prepare your area. T o do this: 1. Locate your cable outlet and ensure that it is located within proper distance of your cable modem and computer .
User ’ s Guide 5 Be sure to follow the instructions provi ded for the port that you want to use. Using the USB port allows you to in stall the cable m odem faster and easier than using the ethernet port, because you do not have to install and c onfigure a network interf ace card (NIC).
User ’ s Guide 6 3. You will see the following Welcom e screen. 4. Click Next . You will see the following Start Copying Files screen..
User ’ s Guide 7 5. Click Next . You will see the following screen. 6. Click Finish . Now you can install the hardware. Installing the Hardwar e This section explains how to connect the cable m odem to the computer , wall outlet, and electrical outlet.
User ’ s Guide 8 outlet or sur ge protector . 5. Y ou are now ready to install the software drivers. Installing the Softwar e Drivers This section explains how to install the software drivers that your PC requires for the cable modem to operate.
User ’ s Guide 9 3. Select Sear ch for the best driver for your device (Recommended). Then select Next . Y ou will see the following screen. 4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive. Click Next to have W indows search for the necess ary driver files.
User ’ s Guide 10 5. Select the updated driver (Recommended) USB Cable Modem 351000 and click next . Y ou will see the following screen. CAUTION: Y ou must verify that Ambit USB Cable Modem appears on the screen. If USB Composite Device appears, you must click Back twice and specify the corr ect location of the driver files.
User ’ s Guide 11 6. Click Next . The computer automatic ally installs th e necessary driver files. Y ou may see the following screen 7. If the above screen appears, you must insert the W i ndows 98 CD so that W indows can copy the remaining files. 8.
User ’ s Guide 12 9. Click Finish to complete the installation. Y ou will see the following screen. 10. Choose Ye s to restart your computer . 11. After the computer is rebooted, verify that th e USB LED is lit on the front of you cable modem. If not, refer to the troubles hooting section later in this chapter .
User ’ s Guide 13 Installing the Softwar e Drivers in W indows Me Operating System T o install the cable modem software driv ers using the W indows Me operating system: 1. Power on your PC. After your computer boots, W indows detects the cable modem.
User ’ s Guide 14 4. Click Next . The computer autom atically installs the necessary driver files. 5. Click Finish after the computer has copied the necessary f iles.
User ’ s Guide 15 6. Click Ye s to restart the computer.
User ’ s Guide 16 Installing the Softwar e Drivers in W indows 2000 Operating System T o install the cable modem software dr ivers using the W indows 2000 operating system: 1. Power on your PC. After your computer boots, W i ndows detects the cable modem.
User ’ s Guide 17 3. Select Sear ch for a suitable driver for my device (recommended . Then select Next . Y ou will see the following screen 4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive.
User ’ s Guide 18 Next to have W indows locate the necessary driver files. Y ou will see the following screen. 5. Click Next to install the driver fi les for the cable modem .
User ’ s Guide 19 7. Click Finish to complete the installation. 8. After the installation is completed, verify th at the USB LED is lit on the front of you cable modem.
User ’ s Guide 20 Installing the Softwar e Drivers in W indows XP Operating System 1. Power on your PC. After your computer boots, W i ndows detects the cable modem. The Found New Hardware screen appears, followed by the Found New Hardware W izard screen.
User ’ s Guide 21 3. Click Finish to complete the installation..
User ’ s Guide 22 T roubleshooting the USB Installation None of the LEDs is on when I power on the LAN Cable Modem. Check the connection between the power adapter and the cable m odem. Power of f the cable modem and wait for 5 seconds, and power on the m odem again.
User ’ s Guide 23 4. Select USB Composite Device and click Remove 5. Click Refr esh The Add New Hardware W izard window a ppears, displaying the device name USB Composite Device . Refer to the proper operating system instru ctions in this chapter for inform ation on reinstalling the driver properly .
User ’ s Guide 24 • T ry restarting the computer so that it could re-establish a connection with the cable modem . • Power cycle the cable modem by removing the po wer adapter from the electrical outlet and plugging it back in. W ait for the cable modem to re-establish communications with your cable service provider .
User ’ s Guide 25 3. Installing the Modem Using the Ethernet Port This chapter explains the process for installing your cable modem using the ethernet port. Using the ethernet port allows to you connect multiple computers to the cable m odem using additional equipment which is not included.
User ’ s Guide 26 outlet or sur ge protector . 5. If the power , enet , sync , and ready LEDs are solidly lit, the cable modem is working properly . T roubleshooting the Ethernet Installation None of the LEDs are on w hen I power on the Cable Modem.
User ’ s Guide 27 modem. • If you are using a cable splitte r , try removing the splitter and connect the cable modem directly to the cable wall outlet. W ait for the cable modem to re-establish c ommunications with your cable service provider . • Y our ethernet or coaxial cable may be damaged.
User ’ s Guide 28 4. Cable Modem LEDs and Connectors This chapter describes the functions of the cable modem’ s LEDs and connectors. When the power , sync , and ready LEDs are lit, the cable m ode m is working properly . The usb or enet LED should also be lit depending on what port is being used.
User ’ s Guide 29 Installation problems with the cable modem are commonly due to th e cable network and its topography . LEDs on the front panel of the cable modem reveal operational status and help you determine problem areas.
User ’ s Guide 30 Connectors on the Back of the Modem This list of connectors describes where to connect the cables and power adapter when installing the cable modem. 1. power : This is where you plug the included po wer adapter . Remember to use only the power adapter that came with the cable modem .
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If you have not bought Apple U10C011 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Apple U10C011 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Apple U10C011 you will learn all the available features of the product, as well as information on its operation. The information that you get Apple U10C011 will certainly help you make a decision on the purchase.
If you already are a holder of Apple U10C011, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Apple U10C011.
However, one of the most important roles played by the user manual is to help in solving problems with Apple U10C011. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Apple U10C011 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
