Instruction/ maintenance manual of the product 2300 Series Apple
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Macin t os h P o w erB o o k D u o Us er ’s Guide Includes setup, troubleshooting, and health-related infor mation for Macintosh P owerBook Duo 2300 series computers.
K Apple Computer , Inc. © 1995 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. Your rights to the software are governed by the accompanying software license agreement.
iii Co m m unic ati ons reg ul ati on informati on v ii Pr efa c e W el co me t o P o we rPC i x Par t I 1G e t t i n g S t a r t e d 1 Pl u gg i ng i n the computer 3 Openin g the d is p lay 5 Tu rn .
2G e t t i n g H e l p 23 Gettin g a ns wers t o y our quest ions 2 4 Ide n ti fying ob jects on the screen 3 2 Lear ni ng u seful shortcuts 3 3 3C o n n e c t i n g A dd i t i on a l Eq u i p men t 3.
v Contents 5P o w e r M a n a gemen t 63 Po we r source s 63 Monit ori ng t h e battery c har ge 6 3 Re c h a rg i n g the battery 66 Re m o vi n g o r repl acing t he battery 7 0 Dispos i ng o f dead.
Par t III App en di x A Hea l th , Sa f ety , a nd Ma i n t ena nce T i ps 1 25 Health-re lated inf or mation about c omputer use 1 25 Im porta nt care and sa f ety i nstr uct ions 1 3 1 Car i ng f or.
Co mmunic ation s reg u la t i on i n f o rma t io n FCC statement This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to radio or television reception is suspected.
DOC statement DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications.
I part Chapte r 1 G et ti ng S t ar te d Chapte r 2 G et ti ng H elp Chapte r 3 C onn e cti ng Addi t ional Eq ui pm ent Chapte r 4 Ins t al l ing and Us ing Ap p l ic ation Progr am s Chapte r 5 Po w.
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Th e illu strati on on the f oll o wi ng pa ge pro v ide s a n ov erv ie w o f y our Ma ci ntosh P ow erBook c omputer . T o set up y our P ow erBook f or the first tim e , y ou need the po wer adapter and the po wer c ord that c ame wit h y our com puter .
Brightness controls Power adapter port Printer/External modem port Reset button Internal modem port (if a modem is installed) Microphone Power key Battery Trackpad Speaker Trackpad button Elevation fe.
Plu g gin g in th e com pu t er Pl ug g i ng i n the pow er adapter rechar ge s the computer ’ s batterie s . Y ou shoul d plug i n th e pow er adapter i n ca se the battery has drained d uri ng shipp i ng or st ora ge .
2P lug the power adapter cable into the power adapter port (marked with the icon ¯ ) on the back panel of the computer. Y ou c an wi nd ex tra c able around t he hooks that open out from t h e pow er adapter . Dependi ng on w here y ou purcha sed y our computer , y ou ma y als o ha v e recei v ed a w all mount plu g .
Op e ni ng th e di spla y 1S lide the latch to the right and lift up the display. 2P osition the display at a comfortable viewing angle. Y ou c an adju st the ang le of t he displ a y at a ny t ime b y tiltin g it to w ards or away from y ou. Y ou c an adju st the k e yboar d a ng le b y lo w eri ng the c omputer ’ s ele v ati on f eet.
Tu r n i n g t h e com puter on To t u r n on the computer: m Press the Power key (marked with a triangle P ) above the keyboard. Y ou shoul d h ear a tone w h en you turn on the computer .
After y our computer starts up f or the first tim e , a pic ture s imilar t o this appears on the screen: ( No t e : Y our screen shoul d look v ery simil ar to t his , but it ma y not look exactl y th e sa m e .
Pro b l e m s tur n in g your co m puter on ? m Nothing happened when you pressed the Power key. The b a ttery ma y b e drai n ed. Mak e s ure y ou plu g ged in the po wer adapter , a nd that t he pow er adapter is f i rml y connected t o both t h e computer and a po wer s ource .
Wh at’ s ne xt? Yo u’ ve now f i nished setting up y our Mac i ntosh P ow erBook . C ontinue with one of t h e f oll owin g steps: m If y ou are n e w to t he Macint osh, tur n to t h e n ex t secti on, “ Lear ni ng the Basi cs .
Learn ing the basics If y ou are n e w to t he Macint osh, y ou shoul d b egin by l ooki ng at the ea s y-to- use p r o gram called t he Mac i ntosh T ut orial.
2M ove your finger on the trackpad so that the tip of the arrow ( 8 ) points to the question mark in the upper-right portion of the screen. 3W i t h the tip of the arrow ( 8 ) on the question mark, press and hold down the trackpad button. A list o f cho ice s (c alled a menu ) appears .
4W hile holding down the trackpad button, move the arrow ( 8 )u n t il the words “Macintosh Tutorial” are highlighted, then release the trackpad button. A window appears we lc omi ng y ou to t he tutori al. Y ou c an set as ide thi s book for no w a nd f oll ow t he i nstr ucti ons you see on t he screen.
Rev iewing t h e b a sic s Y ou c an use the f ollo wi ng illu strati ons to re v ie w the elements y ou use on y our screen t o do w ork with y our computer . Men us The st ri p acros s the top o f the screen is c alled the menu b ar . Th e s ymbols and wo rd s i n it represent menu s o f commands .
Icons Ic ons are small p icture s that repre sent dis ks , pro grams , do cuments , and fo ld ers . Y ou c a n double-c lic k a ny i con t o op en it a nd see what it c ontai ns . This icon represents your computer’s internal hard disk. Icons like this one represent application programs, which you use to create documents and do other work.
Con tr ol St ri p Th e C ontrol S trip gi v es y ou a qui c k a nd eas y w a y t o monit or and update your Powe r B ook ’ s pow er manag ement opti ons and other usefu l f eatures .
Tu r n i n g t h e co m pu te r o ff w i th th e Shut Down c ommand Y ou c an als o tur n y our computer o ff b y us i ng t h e Shut D ow n command i n the Sp e cia l m e n u . F oll o w these steps: 1I f the computer is in sleep, press the Power key (or any key on the keyboard except Caps Lock) to wake it.
Pu t tin g t h e com pu t er t o s leep Sl eep is a po wer c onser v ati on feature o f Macint osh P ow erBook c omputers th at red uces the amount o f pow er the computer dra w s when it ’ s not bei ng use d. Wh en the computer is in s leep , it has a dark ened screen a nd app ears to be o f f .
Ot her w a y s o f pu tt i ng y ou r com pu t er t o sl eep m Y ou c an choose the S leep command from t he Speci al menu t o put y our com puter to s leep . m Mo v e the pointer o v er the S leep No w por tion o f the Contr ol S trip . Pres s the butt on and choose S leep No w from the pop-up menu t hat app ears .
Re s t ar ting a co m pu t er t ha t ’ s a l read y o n Y ou need to re star t your c omputer—tur n it of f a nd bac k on a g ai n—when y ou wa n t t o make cer tai n chan ge s t o setting s , use a ne w l y i nstalled s y stem softw a r e file , or star t up the computer u sing a dif f erent dis k .
When y ou choose R estart, t h e computer pr ompts y ou to s a v e your w ork, cl o s e s all op en pro grams , a nd restar ts itself . Re star ting u s i ng eit her of the met hods out li n ed abov e does not af f ect y our R AM dis k (if y ou created on e) or its contents .
Wh e r e to fin d an swe r s When y ou ha v e quest ions about us i ng y our Mac i ntosh, t here are sev eral pl ace s y ou c an look f or a ns wers . In this book Use this book to help you set up your computer and learn about it, or to find solutions to problems with your equipment.
The G ui de ( h ) menu is y our mai n source o f i nformati on when y ou ’ re w orki ng with y our computer . T h e menu is i dentif ied b y a quest ion mark ( h ) in the upp er -ri ght cor n er of the screen . 23 2 Ge tt i n g He l p Use the instructions in this chapter to learn about the help available to you in the Guide ( h ) menu.
Ge tt i ng a ns w er s t o y o u r q uest i o ns When y ou ha v e a quest ion w hile w orki ng wit h y our computer , y ou c an get the an sw er by c hoos i ng Mac i ntosh G ui de from the Gui de ( h ) menu . 1P ull down the Application menu (in the upper-right corner of the screen) and choose Finder to make it the active application program.
3N otice the three buttons at the top of the window: Topics, Index, and Look For. Maci n t osh Gu ide gi v e s y ou three w a y s o f findi ng inf ormation: m Topics lets y ou choose from a li st of g eneral sub jects; it i s li ke t h e table o f c ontents in a book.
2C lick “Setting Options” in the list of topics. When y ou c lic k a ny t opic area, a li st of rel ated quest ions appears on the ri ght sid e of t he Mac intosh G uide windo w. 3C lick the question “How do I set the time and date?” and then click OK.
Ge tt i ng a ns we rs w i th t he In de x bu tt on 1 In the Macintosh Guide window, click the Index button. An alphabetic al list o f s ub jects appears on the lef t s ide o f the wi ndow . 2S croll through the alphabetical list until the phrase “background pattern” is visible.
4C lick the question “How do I change the background pattern?” and then click OK. Or double-click the question. A small window appears with instr ucti ons for y ou t o f oll o w . 5 Read and follow the instructions in the window. Maci n t osh Gu ide pr o v ide s step-by-step instr ucti ons to ans wer t he quest ion y ou selec ted.
Ge tt i ng a ns we rs w i th t he Lo o k Fo r bu tt o n 1 In the Macintosh Guide window, click the Look For button. A small bo x app ears on the lef t s ide o f the wi ndow , w h ere y ou can type tex t. 2C l i ck the arrow button to activate the text box.
4C lick the question “How do I change the beep sound?” and then click OK. Or double- click the question. A small window appears with instr ucti ons for y ou t o f oll o w . 5 Read and follow the instructions in the window. Maci n t osh Gu ide pr o v ide s step-by-step instr ucti ons to ans wer t he quest ion y ou selec ted.
Ti ps f or usi ng Mac i n t o sh G u ide Here are a f e w tips f or us i ng M acintosh G uide e f fec ti v el y: m Maci n t osh Gu ide i s a v ail able onl y when y ou are in the Finder—the de s kt op area where y ou can see the i cons o f dis ks , f ol ders , and file s .
Ident i f yi ng ob je cts on the scre en So me ti me s y ou ’ll see an unf amiliar item on t he screen a nd as k y ourself , “What ’ s that?” Y ou c a n get an ans wer b y us i ng a Mac i ntosh f eature know n as Ba lloon He lp .
Learn in g us ef ul sho r t cuts Y ou c an p erform many ta s ks in the Finder more quic kl y if y ou use k e yboar d or trac kpad shor tcuts . For e x ample , i nstead of c lic ki ng an ic on a nd choos ing Op en from t h e File menu, y ou c an simp l y double-c lic k the icon t o op en it.
3 Read about the shortcuts available for the category you selected. Click th e ri ght ar ro w i n the lo wer -ri ght corn er of the window t o disp la y the ne x t w i ndow (if t here is one) .
35 Read this chapter for information on expanding your computer system with additional hardware. Th e illu strati on b elo w show s where equipm ent c a n b e connected t o y our co mputer . R ef er to the manual s that c ame with y our equipment f or ins truc t i ons on connect i ng it.
In addit ion t o connect i ng certai n equipment direct l y t o y our Mac intosh Po we rB ook, y ou can als o ex pand y our s y stem with the f oll owing ac ces sorie s: m th e P ow erBook Duo D o ck P lus m th e Pow e rBook Duo Mi niDock m th e P ow erBook Duo Fl opp y A dapter A brief o v erv ie w of t hese ac ces sorie s f oll ow s .
IMPORTANT Y ou c annot use the P ow erBook Duo D o ck , an earlier mode l o f dock , with y our Macint osh P ow erBook Duo 23 0 0 series c omputer unle ss it has t he T op C o v er Upgrade installed. (T h e upgraded t op co v er has a door cov er i ng the op eni ng at the front o f the do ck .
The P ow er B ook Duo Mi niDock Th e P o werB ook Duo Mi niDock all o w s y ou to c onn ect a wide v ariety of de v ice s t o the Mac i ntosh P ow erB ook.
The Po wer Boo k D uo F l op p y A da pt er Th e P o werB ook Duo Flopp y Adapter all ow s you t o connect an ex ter nal 1 . 4 MB flopp y dis k dri v e (HDI-20) and up t o three A pple De s kt op Bu s (ADB) de v ice s—s uch a s a ke yboar d or mou se—to y our computer .
Adju st m e nts fo r a n e t w o r k p ri n te r If y ou are us i ng a printer that i s par t of a netw ork, be sure t o m mak e App leT al k act i v e in the Chooser m selec t Loc alT alk or E therT .
To c onn ect an ex ter nal modem, f oll ow t hese steps . 1M ake sure the computer is in sleep or shut down. 2C onnect the modem to a power source and to the phone line. S ee the documentati on that c ame with t he modem. 3M ake sure the modem is turned off.
10 Choose General Settings from the pop-up menu. 11 If there is an X in the box labeled “Use internal modem instead of Modem Port,” click the box to remove the X. Re m o vi n g t h e X fr om the bo x as sure s that the printer/ex ter nal modem por t will recei v e the computer ’ s si gnals .
Con n ect i ng SC S I d evic e s A SC S I de v ice is an y product—inc ludi ng har d dis k dri v es , CD-R OM dri ve s , sc ann ers, and printers—that connects wit h y our computer b y means of a standard elec troni c i nterf ace , c alled Sm all C o m pu ter S y st e m I nt erf ac e (SC SI) .
Wh e r e to a d d cab le t erm i na t ors w hen co nnec t i ng a s in g le S CSI de v ice: Wh er e t o ad d cab le t erm i na t or s w hen co n nect i ng tw o or m o re S CSI de vi ces: Usin g your P .
Con ne ct in g yo u r c o m p u t e r as a hard di sk Bef ore makin g a ny c onnecti ons , you need t o as si gn a unique S CS I ID numb er to t h e Powe rBook . (T h e unique ID numb er allo ws t h e computer t o com m unic ate with se v eral connected de v ice s .
8C onnect the small connector on the Apple HDI-30 SCSI Disk Adapter cable to the SCSI port on your PowerBook Duo MiniDock. If there are SC S I de v ice s connected t o the other computer , attac h a SC SI per i pheral cab le t o the la st de v ice in the SC SI c hai n.
12 Turn on the other SCSI devices in the chain, if any. 13 Turn on the other computer. Th e P o werB ook app ears as a har d dis k icon on t h e des k top o f the computer y ou connected it t o . Y ou can no w transf er a nd use f iles a s if the P ow erBook we r e a n ex ter nal hard dis k.
Dr awing b at ter y po we r in S CSI d i sk mo de Y our P ow erBook c ontinues t o dra w battery po w er when y ou use it a s a hard dis k. L ow b attery pow er is indic ated by a b li n ki ng l ow-po wer w ar ning on the Powe r B ook ’ s screen.
Con n e ct i ng sou n d i np ut a nd o ut pu t de v ices Y our computer ha s a built-in micr ophon e . F or i nformati on on us i ng t h e micr ophon e to rec ord s ounds , see the “ Sound ” t opi c area of M acint osh Gui de , ava i l a b l e i n the Gui de ( h ) menu .
Con n ect i ng a mo n it o r Y ou c an connect a monit or to the Duo Doc k Plu s or the Duo MiniDo ck . See th e m a nu als f or the do ck and the monit or for instructi ons .
Usin g S of t war e Hi ghlight s Y our Mac intosh P ow erB ook come s with s ome great s of tw are already installed tha t i ncl ude s s uch f eatures a s m hard di s k pas s wor d protec ti on m f il.
To get star ted with y our so ft w are , f oll o w these steps: 1 Open the Macintosh HD icon. A window s imilar t o thi s app ears: 2D ouble-click the Software Highlights icon. The r e are s ix top ic butt ons at the t op of t he wi ndow . Wh en you c lic k a button, th e w i ndo w disp la y s items or informati on as soci ated with that t opic .
Ge tt i ng he l p f o r a pp l ica t i o n pr og ra ms So me appli c ati on pro grams t hat come on y our P o werB ook (File A s si sta nt , f or ins tan ce) are do cumented i n thei r ow n A pple Gu ide online h elp s y stems . Fol lo w t h e s e s t eps to see if a pr ogram ha s an App le Gui de help s y stem: 1 Open the application program.
Wo r k i n g w i t h se v era l pr og ra ms a t a t i me Y ou c an op en as many app lic ati on pro grams and de s k acce s sorie s as y our co mputer ’ s memory all o ws . A ll open pro grams are li sted i n the A pplic ati on menu at the ri ght end of t he me nu bar .
Hiding an d sh ow in g w in d o ws on the des kt op Y ou c an hide all wi ndow s ex cept those o f the act i v e pro gram b y choos i ng Hi de Ot hers from the A pplic ati on menu . The ot he r pr ogram s remai n op en e v en thou gh thei r wi ndow s are hidden .
If a nati ve pr o gram requi res a shared li brary a nd there is not enou gh memory ava i l a b l e for t he shared library , y ou ’ll see a me s sa ge that t he program c ould not be op en ed b ecau se o f i nsu f fi cient s y stem memory .
Ma k i ng s o ftw a re d i sk s Thi s s ec t i on de scribes ho w t o create flopp y dis ks o f the s of tw are that c ome s on y our computer . Y ou c an make fl opp y dis ks if y ou ha v e the P ow erBook Duo Flopp y A dapter or the P ow erBook Duo MiniDock and an ex ter nal flopp y dis k dri v e , or the Po werB ook Duo Dock P lus .
Wh a t y o u ne ed Just a s you need paper to mak e copie s of importa nt do cuments , y ou need flopp y dis ks t o make c opie s of the inf or mation on y our hard di s k. Y ou c an prob abl y bu y the flopp y dis ks at the s ame pl ace you bou ght y our computer .
Ma k i ng a se t o f d i sk s To use the Flopp y Dis k Maker pr o gram to mak e your s y stem so ft w are dis ks , fol l ow t h es e ins tru c t i ons: 1W i t h your computer turned off, connect it to the Duo Dock Plus, or to the Duo MiniDock or the Duo Floppy Adapter and external floppy disk drive.
4C lick Minimum Set or Full Set, depending on the kind of disk set you want to make. If y ou are maki ng a minimum set , y ou c a n pres s the R etur n ke y . Y ou c a n mak e a mi nimum set fi rst so y ou ha v e a set o f s y stem so ft w are dis ks , a nd then use F l oppy Di s k Mak er t o make t he other dis ks l ater .
7I f you quit in the middle of the disk-making process and want to resume copying, click Resume Minimum or Resume Full (depending on the type of set you are making) when you open the program and see the Floppy Disk Maker box. Once y ou ’ v e made a full set o f dis ks , y ou c an delete the dis k imag es t o free up space on y our hard dis k.
2W hen the Floppy Disk Maker dialog box appears, click Custom. The f o ll o win g a pp ears on t h e screen: 3C l i ck the icon for the folder you want to copy to select it.
Pow e r sour ces Y our computer c a n dra w its op erating po wer from t wo dif ferent s ources . m Main battery Y our computer c ame with a ni c ke l-metal-h y dride (N iMH) ba ttery .
Re s p on ding to lo w-po we r messages When the battery runs lo w , the computer di spl a y s a series o f lo w-pow er me ss ag es . The w ork time remaining af ter you see t he first mes sa ge v aries dependi ng on ho w y ou are us i ng t h e computer .
IMPORTANT Re ch ar ge a dep leted battery as s oon as pos s ible . Lea v i ng a depleted b attery i n the computer f or a length o f time (e sp eci all y i n a hot lo ca ti on, s uch a s the tr unk of a c ar) ma y dama ge t h e battery s o that it c a n ’ t be rec har ged.
Re c h ar gin g t h e b a t te r y The r e are t hree w a y s to rec har ge a b attery: m Pl ug i n the pow er adapter to rec harg e the battery without rem o v i ng it from th e co m puter . m Re mo ve the battery and rec har g e it i n the (opti onal) rechar g er .
Y ou c an continue t o use t h e computer w hile the battery i s rec har gi ng . Re ch ar gi ng tak e s appro ximate l y 4 hours w h en the computer i s i n use and appro x imatel y 2 hours when the computer i s i n sleep or shut do wn.
2C onnect the recharger and the power adapter as shown in the illustration. 3P lace the battery in the recharger as shown. Re c h a rg i n g b egins immedi atel y . Y ou c a n remo v e a battery fr om the rechar ger at any t ime . R ememb er , if y ou are char ging t w o batterie s , the y char ge one at a ti me .
The li ghts on the rechar ger indic ate the fo llo wi ng: m Yellow The b a ttery i s char ging . m Green The b a ttery i s full y char ged. m Red The re c h ar g er do es not rec ognize t h e typ e of battery y ou i nser ted. If y ou are char ging a rep lacement b attery , f ollo w the i nstr uct ions t hat c ame with it.
Remov ing or r e pl aci ng th e bat ter y When y ou remo v e a depleted b attery without f i rst plu g gi ng in the pow er adapter , the bac kup battery in y our computer pr otects open pro grams and documents f or about 4 mi nutes , allo wi ng y ou to rem o v e the depleted b attery a nd repl ace it with a c har ged one .
6C lose the battery door by pushing it back into place. IMPORTANT Check t o make s ure the battery i s properl y inser ted. T h e battery shoul d b e aligned with t he computer and the battery door c omplete l y c losed. The t op a nd bottom seam s where the b attery a nd the Mac i ntosh P ow erB ook m eet shoul d b e ti ght a nd e v en.
Repl a cing th e ba ck up batter y In addit ion t o its mai n battery , y our computer ha s a small bac kup battery t hat maintai ns the contents o f RAM w hile y ou repl ace the mai n battery . Th e b ackup b attery us uall y la sts for se v eral years .
3 Locate the Battery Reconditioning icon (in the Utilities folder on your hard disk) and double-click to open it. A me s sa ge appears on the screen descri bing b attery recondit ionin g . If y ou don ’ t ha v e y our Po werB ook plu g ged in, a me s sa g e app ears telling y ou to p lug it in.
If 30 da y s ha v e pas sed since y ou l ast rec onditi oned, this m es sa ge appears: Re me mb er that it tak es 2 hours t o recondit ion the b attery a nd 2 hours to fu ll y ch ar ge the b attery . Mak e s ure y ou do not n eed to u se y our Po werB ook f or 4 hours .
Ma x i mi zin g w o r k tim e Y our P ow erBook ’ s battery c a n pro v ide 2 t o 4 hours of w ork tim e b ef ore y ou n eed t o rechar g e . T h e actual w ork time a v ailab le depends on what equipm ent yo u’ re us i ng wit h y our computer and what steps y ou take t o conserv e pow er wh ile y ou w ork .
II part Chapte r 6 T ips an d T roubl e sho oti n g Chapte r 7 Diagnos tic T e c h ni qu e s.
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Wh e n yo u h a v e q uest i on s If y ou w a nt to kno w how t o do a par ticu lar ta s k with y our computer , ref er to M a c i ntosh G uide in the Gu ide ( h ) menu . For instr ucti ons on us i ng Maci n t osh Gu ide , see Chapter 2 of t his manual.
Thi s c hap te r and Chapter 7 de scribe so luti ons to pr oblems y ou ma y ex pe rience with y our computer . If the s u g ge sti ons i n these t w o chapters don ’ t so lv e y our prob lem, contac t a loc al A pple-authorized serv ice pro v ider or c all th e App le As s istance Center .
Re s e t ting th e pa ra me te r R A M— a use f u l t r ouble s h o oti ng te chnique Prob lems t hat rel ate to starting up t he computer ma y res ult from dama g e to t he i nf or mati on stored in par t of t h e computer ’ s memory kno wn a s the parameter RAM , or PRAM.
The computer makes an unusual sound at startup. m If y ou h ear a n unf amiliar startup sound, start up the computer with the Dis k T o o ls di s k that c ame with y our computer (if y ou ha v e a n ex ter nal flopp y dis k dri v e or a Duo Dock P lus) .
m The r e ma y b e a problem wit h the disp la y of window s . R estar t the com puter a nd hold do wn the Opti on ke y until the de s k top i cons appear . (When the des k top appears , all window s will b e c losed. ) When I start up the computer, I see a message about the system software.
m St a r t t h e computer , hol di ng do wn the S hift k e y until y ou see the me ss a ge “Ex tensi ons of f ” i n the W elc ome to M ac i ntosh bo x. If t he computer star ts up , tur n to “Chec ki ng Y our S y stem So ft w are Extens ions ” i n Chapter 7 .
m If the battery i s depleted, remo v e it from the c omputer a nd use the po w er adapter t o star t up . m If y ou ha v e a Duo Dock P lus , put the computer in it , then pres s the pow er butt on on the do ck . m If the prob lem recurs , reset t he P RAM (see “R esett i ng t h e P arameter RA M, ” earlier in thi s sect ion) .
2. If y ou see a mes sa g e about a s y stem er ror , pres s the reset butt on (on the ba ck of y our Mac i ntosh P ow erBook) t o re star t the computer . 3. R e s e t t h e P R AM (see “R esett i ng t h e P arameter RAM” in the sect ion “Prob lems S tar ting Up t he Computer” ear lier i n this c hapter f or i nstr ucti ons) .
m C ontact the manuf acturer or v endor of t he program t o find out whether th e p ro gram contains so ft w are er rors or “bu gs ” a nd whether an upgrade is a v a i la bl e . m Check t hat the pro gram is c ompati ble wit h S y stem 7 . 5 (see the pro gram ’ s documentati on, or contac t the ma nuf acturer or v endor) .
A message says there is not enough memory. m Th ere ma y b e a temporary so ft w are prob lem. S a v e y our w ork, qu it all op en pro grams , and restart the computer . If y ou c an ’ t restart, see t he su g ge sti ons in “ The C om puter Free zes or Di spl a y s a S y stem E r ror Me ss a ge , ” earlier in this s e ctio n.
When I try to open a document, a message says the program can’t be found. m The do cument ma y ha v e b een created with a pro gram that i s not on y our hard di s k, or wit h a diff erent v ers ion o f the pro gram . m Y ou c an als o op en a do cument from within a pro gram by u s i ng the Op en co mma nd i n the File menu .
Some icons look different from usual. m The r e ma y b e a problem wit h the i nf or mation t hat the computer u se s to k eep trac k of f iles . R estart the computer and hold do wn t h e x a nd Opti on key s until y ou see a me s sa ge a s king if y ou w a nt to re buil d the des kt op .
m If the file i s on a flopp y dis k, the dis k ma y b e lock ed. Unlo ck t he dis k by sl id i ng th e t a b so that it co v ers the hole at t he cor n er of t he dis k.
Pro b l e m s wit h h ar d war e Flop py disk drive ( eit her a n e xt er na l dr i v e o r bu i lt i n t o a do ck) I can’t eject a floppy disk. m The di s k ma y b e stuck . R estart the computer , hol di ng do wn t he button on y our trac kpad. If the dis k is not ejec ted, y ou c an eject it manuall y .
The computer is using the wrong disk as a startup disk. m Open t h e Startup Dis k contr ol panel and make s ure the cor rect dis k is selec ted. T h en restar t the computer . m If y ou ’ re tryi ng t o star t up from an ex ter nal hard di s k, the c omputer ma y not be reco gnizi ng the di s k .
When I use the trackpad to drag, the item I’m dragging doesn’t always go where I want, or the drag stops before I want it to. m Th e c omputer automat ic all y ends a dra g af ter a cer tai n amount of t ime ha s pas sed. C ontinue the dra g more qui ckl y , or tur n on Drag L ock in the Tr ackpad c ontro l pan el.
Pow e r B o o k dis p l ay The screen went blank. m Sc reen dimmi ng ma y b e on. Mo v e the pointer to re st ore the screen ’ s brightne ss . m The c om puter ma y ha v e gone t o s leep . Pres s a ny k e y (ex cept Caps Lock) on the k e yboar d to w ake it.
The external monitor does not show the menu bar. m Open t h e Monitors c ontrol panel and drag t he small menu bar t o the icon of t h e m onitor t hat y ou w ant to di spl a y the menu bar .
Doc ks If the procedures in this sec ti on don ’ t so l ve y our prob lem, see “Problem s with Equipm ent C onn ected t o Y our Mac intosh P ow erB ook ” later in thi s chapter . The computer can’t be inserted into the Duo Dock. m Ma ke sure t he do cking c onn ect or door on the P ow erBook ’ s bac k pa n el is op en.
When I start up the computer in the Duo Dock, nothing happens. m T ry the f ollo wi ng s u g ge sti ons i n order: 1. C h e c k that t h e connect ions are secure . IMPORTANT Make s ure that all equ ipment i s tur n ed of f b ef ore connect i ng or disc onn ectin g cab le s .
m If other equipm ent is c onnected, make s ure that it ’ s lo w-po wer equ ipment or that it ha s its o wn po wer s ource . Lo w-pow er equipment i s of ten mark ed with this ico n : Á (Some de v ice s cons ume litt le pow er but do not ha v e the lo w-po wer ic on.
m Th e printer ma y not b e selected in the Chooser . O p en the Chooser a nd selec t the pri nter y ou w a nt to u se . If the pri nter is c onn ected t o a por t, mak e s ure the cor rect por t is se lected.
m Make s ure the printer is tur n ed on. Som e pri nters n eed to w ar m up f or a few m i nutes a fter y ou tur n them on. m The printer ma y be out of paper or ma y need attention . Check t he pri nter status li ghts and a ny m es sa g es on y our screen.
m When y ou use S CS I dis k mode , the computer shou ld di spl a y a n icon wit h a number i n it. If the computer starts up nor mall y , immediate l y pres s the P ow er ke y t o shut do wn (if y ou c a n) or tur n of f the computer . If y ou don ’ t , y ou mi ght dama ge y our i nf or mati on or equipment.
Pro b l e m s wit h e quip m e nt c onn e c te d to yo u r M a c i n t o s h P o we rBo o k If a prob lem o ccurs w hile y our Mac i ntosh P ow erBook i s connected t o exte r n a l equipment , s uch .
Pro b l e m s wit h netw or k s a nd f i le s ha ri ng So l ut io ns t o com m on ne tw or k p ro bl em s If y ou are ha v i ng prob lems u s i ng the netw ork or file sharing , try the f oll owin g be f ore attempting fur ther so luti ons: m Ma ke sure t hat App leT alk is tur n ed on i n the Chooser .
So l ut io ns t o o the r ne tw or k p ro bl em s The computer I want to connect to doesn’t appear in the Chooser. m Make s ure the computer y ou ’ re tryi ng t o connect t o is tur n ed on. m Make s ure file sharin g is ac ti v e on the computer y ou ’ re tryi ng t o connect t o .
m Th ere ma y b e a problem wit h som e of t he i nformat ion y our computer uses to s t a r t up file sharing . F oll o w these steps in order unt il the prob lem is solv e d : 1. O p e n t h e Sharing S etup contr ol panel and enter n ew inf or mati on i n the Own e r s e ctio n.
I can’t open a shared disk or folder. m Y ou ma y not ha v e the acce ss pri v ile ge s n eeded to u se the dis k or f ol der . As k the n etw ork administrat or or the o wner of t he shared item to gi v e y ou acce s s .
The modem dialed the phone number, but the connection failed. m Check t hat the phone cord i s plu gg ed i nto t he computer or modem and into a w orking phone li n e . m Ma ke sure y our modem i s plu g g ed i nto an analo g phone li n e . Do not u se a di gital phone li n e .
Th is c hapter pro v ide s a step-b y-step approac h t o dia gnosin g a nd so l v i ng prob lems inv ol v i ng s y stem so ft w are and hard di s ks . T ry the steps listed in eac h sect ion in the order t h e y are gi v en until y our prob lems are f ix ed.
2 Turn off troublesome extensions using the Extensions Manager control panel. Ti p s f or loc ating pr oblem e xtens ions: m If y ou recentl y i nstalled a n ew item in the S y stem Fo lder , it ma y b e cau sing th e prob lem.
Te s t i n g y o u r har d disk Th e f oll owin g steps will h elp y ou determi n e whether y ou ha v e a prob lem with y our hard di s k or a problem wit h the s y stem so ft w are on y our hard di s k. Te sting y our hard di s k requi res t hat y ou star t up the computer from t he Dis k To o l s flopp y dis k.
3I n the list of drives, click the disk you want to test. 4P ull down the Functions menu and choose Test Drive. 5W hen a message tells you that testing is complete, click Quit. If y ou cannot repai r the dis k, y ou ma y need to re i niti alize the dis k us i ng the Dri v e Setup pro gram.
Reinst a llin g sys t e m s o f t w a r e Wh e n s h o uld yo u i n s t al l s y st em so ftw a re? Y our computer c ame with all t he n eces sary s y stem s of tw are i nstalled on its int ern al har d dis k, s o you don ’ t need to install s y stem so ft w are on that dis k unle ss y ou encounter s of tw are problem s .
3 Look for a Read Me file on the Disk Tools disk. If there is not a R ead Me file on t h e dis k, c all the App le As si sta nce Center . 4 Open the Read Me file and follow the directions for reinstalling system software.
9 Start up your computer from the first system software installer disk you made with Floppy Disk Maker. Th e Installer ’ s W elc ome screen appears . Y ou ma y ha v e t o double-c lic k the Sys t e m S o f t wa r e Installer ic on t o open the I nstaller pro gram.
IMPORTANT Cer ta i n sy st em ex tensi ons or applic ati on pro grams t hat were ori ginall y on y our hard di s k ma y not b e i nstalled with the Installer pro gram. If y ou notice t hat a cer tai n ex tensi on or pro gram w as not installed, you ma y n eed t o i nstall it separatel y .
3W hen Disk First Aid has finished checking your hard disk, choose Quit from the File menu. 4 Open the Drive Setup program. Y ou use t he Dri v e Setup pro gram to update y our hard di s k. 5 In the list of drives, click your startup disk. 6P ull down the Functions menu and choose Update Driver.
12 Hold down Shift– x –K to start the clean installation. The f o ll o win g d i al og bo x app ears . 13 Click the Install New System Folder button and click OK.
IMPORTANT Cer ta i n sy st em ex tensi ons or applic ati on pro grams t hat were ori ginall y on y our hard di s k ma y not b e i nstalled with the Installer pro gram. If y ou notice t hat a cer tai n ex tensi on or pro gram w as not installed, you ma y n eed t o i nstall it separatel y .
To i n s t a ll cust omized s y stem so ft w are , f oll ow t hese steps: 1 Start up your computer from the first system software installer disk that you made with Floppy Disk Maker (using an external floppy disk drive or dock). 2C l i ck OK. The Ea s y In st all dial og bo x app ears .
5C l i ck Install. 6 Follow the instructions that appear on the screen. 7W hen you see a message reporting that the installation was successful, click Quit. If a me s sa ge repor ts that installat ion w as not s ucces s ful, try installing a g ai n. (F oll ow the instr ucti ons on the screen.
III part App en di x A Hea l th , Saf et y , a nd Ma i n t en a nce T i ps App en di x B Usi ng Y our K eybo ar d.
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Hea l th-r e la t ed i n f or ma t ion ab o u t c om puter u s e Musc le sorenes s , e y e f ati gue , a nd other discomf or ts a nd i njurie s somet imes asso ciat ed with u sin g computers c a n o ccur from perf ormi ng an y numb er of act i v itie s .
Musc uloskeletal di s c omfor t As w i t h a n y act i v ity that inv ol v es s itting f or lon g periods o f time , us i ng a co mputer can mak e y our musc le s sore and stif f .
Eye f a ti gu e Ey e fa t i g u e can occur whene v er the e ye s are f ocused on a nearby ob ject f or a lo ng time . T his prob lem occurs b ecau se the e ye mu sc les mu st w ork harder t o vi ew a n ob ject that ’ s c loser t han about 20 feet (6 m eters) .
Key b o a r d an d tr a c k p a d m When y ou use t h e ke yboar d and trackpad, y our shoul ders should be rel ax ed. Y our upper ar m a nd forearm shoul d f orm a n appro ximate ri ght an gl e, with y our wrist and hand i n rou ghl y a straight line .
Some co m puter users ma y de v el op disc omfort i n thei r ha nds , wrists , or ar ms af ter intensi v e work wit hout breaks . If you be gi n to de v el op chr onic pain or disc om f or t i n y our ha nds , wrists , or ar ms , cons ult a qualif ied h ealth speci alist.
Ext erna l mon it or If y ou use an ex ter nal monitor c onn ected t o a do ck , thi s s u g g est ion ma y be he l pfu l. m If pos s ible , ar rang e the monit or s o the top o f the screen is s li ght l y b elo w y our e y e le v el w h en y ou ’ re s itting at t he ke yboar d.
Impor t ant c are a nd sa f et y i ns t r uc t i o ns F or y our ow n saf ety a nd that o f y our equipment , read and fo llo w all the ins truc t i ons i n this sec ti on. K eep these instr ucti ons a v ailable f or ref erence by y ou and others . Wa r n i n g m Electri c al equipment ma y b e hazardou s if mis used.
m Us e onl y the pow er adapter supp lied with y our computer , or an identi c al m odel. A dapters des igned f or other electr onic de v ices ma y not work wit h y our equipment and ma y dama ge it.
Car i ng f or batteries m Alw ay s ha ndle batterie s c arefu ll y . m Alw ay s put the battery c ase on the b attery when the battery i s out of the Maci n t osh P o werB ook. Th e battery c ontacts shoul d not be ex posed when th e ba ttery is out o f the computer .
Ha nd l i ng f l o pp y d i sk s 125 ° F (52 ° C) 50 ° F (10 ° C) Keep disks dry. Do not use a pencil or an eraser on a disk or disk label. Store disks at temperatures between 50 ° F and 125 ° F. Do not touch the exposed part of the disk behind the metal shutter.
Tr a v e l i n g w i t h t he Mac i n t os h P o w erB oo k IMPORTANT Alw ay s t a ke ei th er th e Dis k T o o ls dis k that c ame with y our com puter or a set of s y stem so ft w are dis ks that y ou made with t h e Flopp y Dis k Mak er pro gram with y ou when y ou tra ve l.
Ha nd l i ng y ou r Mac i n t o sh P o w erB oo k The s a f et y in st ruc t i ons earlier in thi s app endix als o appl y when y ou are tra ve ling . I n additi on, note these prec auti ons: m Do not tra nspor t y our Mac i ntosh P ow erB ook while it i s tur n ed on.
Intern ati on a l re pa i r an d ser v i ce Ap pl e’ s gl obal limited w ar ranty co vers y our A pple products f or one year , re g ardle ss o f where the products w ere purc hased.
Th e Mac i ntosh P ow erBook Duo 23 0 0 series k e yboar d w orks in much t h e same w a y as t h e ke yboar ds on other computers and on elec tric type writers .
Special keys on the Macintosh PowerBook Duo 2300 series keyboard Arrow keys Move the insertion point, as an alternative to using the pointing device. In some programs, the arrow keys have other functions. Caps Lock key A locking Shift key for letters only (numbers and symbols aren’t affected).
Ty p i n g s p e c i a l ch a rac t ers a nd s y m bo ls Y ou c an typ e a v ariety of inter nati onal a nd other sp eci al s ymbols and ch a r acters (inc luding c haracters wit h diacrit ic al marks , suc h as accents) b y pres sin g combinati ons of k e y s .
If y ou pres s the Opti on ke y , K e y Caps out li n es li ghtl y the ke y s that y ou c a n use i n co m bi n ati on with letter k e y s to type letters with ac cents or other di acriti cal mark s .
Spe cia l key com b i na t i o ns If dif fi cult ies wit h y our trackpad or c omputer don ’ t allo w y ou t o use standard met hods of qu ittin g a pro gram or restarting y our computer , y ou c an try us i ng th es e s p eci al ke y comb i nati ons .
x -Control-Power key, to force the computer to restart 143 x key 140 x -Option-Esc, to force a program to quit 84, 85, 143 x -Option-P-R, to reset PRAM 81, 110 x -Option-Shift-Delete, to start up from.
Apple Desktop Bus (ADB) port on PowerBook Duo Dock Plus 36 on PowerBook Duo Floppy Adapter 39 on PowerBook Duo MiniDock 38 Apple Guide online help systems for application programs 53 Apple HDI-30 SCSI.
blinking question mark icon 8, 83, 102, 113 “bomb” icon/message, troubleshooting 79 brightness controls adjusting 8, 80, 82, 95 illustration 2, 8 on external monitors 95 C cables Apple HDI-30 SCSI.
D Delete key 140 desktop doesn’t appear when computer starts up 82–83 diacritical marks, typing 141–142 disk cache 88, 91, 109 Disk First Aid program 92, 114, 116–117 disk-formatting programs,.
external modem port on PowerBook Duo Dock Plus 36 on PowerBook Duo MiniDock 38 external monitor. See also display; screen connecting 50 positioning 130 troubleshooting 95–96, 103 eye fatigue from co.
I, J icons application 14 battery charge 65 blinking in menu bar 90, 91 “bomb” 79 dimmed 54 Disk First Aid 114, 116 document 14 examples 13, 14 folder 14 hard disk 14 lightning bolt 65, 67 low-pow.
M Macintosh Easy Open 89, 90 Macintosh Guide. See also Guide menu close box 30, 31 finding information 25 going to the next step 26, 28, 30 “Huh?” button 31 moving the window 31 opening 24–25 re.
P parameter RAM (PRAM), resetting computer freezes 85, 86 computer makes unusual sounds 82 file-sharing problems 106 printer problems 100, 101 procedures for 81 system software problems 110 password p.
printer port on PowerBook Duo Dock Plus 36 on PowerBook Duo MiniDock 38 PrintMonitor program 100, 101 problems. See Apple-authorized dealers/service providers; customer service; error messages; troubleshooting programs. See application programs putting the computer to sleep 17–18, 70, 136.
screen dimming following low-power messages 64 on external monitors 95, 96 turning off 89, 96 scroll arrow 14 scroll bar, Macintosh Guide 27 SCSI chains forming 43–48 troubleshooting 83 SCSI Disk Adapter Cable.
symbols and international characters, typing 141–142 system errors 86 system failures 86–87 System Folder clean installation of system software and 116 file sharing and network software 106 proble.
pointer “freezes” on screen 16, 20, 79 printers 87, 99–101, 103 RAM expansion card 82, 94 resetting PRAM, procedures for 81 screen is blank 89 SCSI chains 83 SCSI disk mode 101–102 SCSI equipm.
An important point after buying a device Apple 2300 Series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Apple 2300 Series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Apple 2300 Series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Apple 2300 Series you will learn all the available features of the product, as well as information on its operation. The information that you get Apple 2300 Series will certainly help you make a decision on the purchase.
If you already are a holder of Apple 2300 Series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Apple 2300 Series.
However, one of the most important roles played by the user manual is to help in solving problems with Apple 2300 Series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Apple 2300 Series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center