Instruction/ maintenance manual of the product 42LC2R LG Electronics
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P P / / N N O O : : 3 3 8 8 2 2 8 8 9 9 U U 0 0 0 0 2 2 5 5 B B ( ( 0 0 6 6 0 0 3 3 - - R R E E V V 0 0 0 0 ) ) Print ed in K or ea O WNER’S MANU AL L CD TV PLASMA TV L CD TV MODELS PLASMA TV MODELS.
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A CCESSORIES Ensur e that the follo wing accessorie s ar e included with your TV . If an accessory is missing, plea se contact the dealer wher e you pur chased the pr oduct. Owner's Manual Owner’ s Manual Bat teries OK INPUT TV TV INPUT PIP PR- PIP PR+ SWAP PIP INPUT DVD ARC EXIT VOL TIME REVEAL INDEX Q.
2 CONTENTS CONTENTS A A C C C C E E S S S S O O R R I I E E S S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 INTR ODUCTION Contr ols / Connection Options . . . . . . . . . . . . . . . . . . . .
3 CONTENTS TV MENU S S c c r r e e e e n n M M e e n n u u A u t o Configur e (R G B [PC] mode only) . . . . . . . . . . . . 63 Manual Configur e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Set ting the Pictur e F ormat .
4 INTR ODUCTION CONTR OLS INTR ODUCTION This manual e xplains the feature s av ailable on the 4 4 2 2 P P C C 1 1 R R * , 5 5 0 0 P P C C 1 1 R R * TVs. ■ This is a simplified r epr esent ation of a fr ont panel. Her e sho wn ma y be somewhat differ ent from y our TV .
5 INTR ODUCTION This manual e xplains the feature s av ailable on the 4 4 2 2 P P C C 3 3 R R * TVs. ■ This is a simplified r epr esent ation of a fr ont panel. Her e sho wn ma y be somewhat differ ent from y our TV . PR V OL OK MENU INPUT Remo t e Contr ol Sensor P ow er/Standby Indica t or • illuminat es red in standb y mode.
6 INTR ODUCTION CONNECTION OPTION INTR ODUCTION AC IN RS-232C IN (CONTROL & SERVICE ) ANTENNA IN A V 1 A V 2 AUDIO OUT V ARIABLE RGB IN VIDEO AUDIO COMPONENT IN A V IN 4 L/ MONO R AUDIO AUDIO VIDE.
7 INTR ODUCTION CONTR OLS This manual e xplains the feature s av ailable on the 3 3 7 7 L L C C 2 2 R R * , 4 4 2 2 L L C C 2 2 R R * TVs. ■ This is a simplified r epr esent ation of a fr ont panel. Her e sho wn ma y be somewhat differ ent from y our TV .
8 INTR ODUCTION INTR ODUCTION CONNECTION OPTION This is the back panel of 3 3 7 7 L L C C 2 2 R R * , 4 4 2 2 L L C C 2 2 R R * TVs. Back Connection P anel A UDIO Input Connections ar e a vailable for list ening st ereo sound fr om an e xt ernal de vice.
REMO TE CONTR OL KEY FUNCTIONS OK INPUT TV TV INPUT PIP PR- PIP PR+ SWAP PIP INPUT DVD ARC EXIT VOL TIME REVEAL INDEX Q.VIEW MUTE PR SLEEP LIST I/II MENU TEXT PIP SIZE POSTION VCR POWER 12 3 45 6 78 9.
10 INTR ODUCTION REMO TE CONTR OL KEY FUNCTIONS • Open the bat tery compartment cov er on the back side and inser t the bat terie s with corr ect polarit y . • Install t wo 1.5V alk aline bat terie s of AA type. Don’t mix used bat t eries with new ba t teries.
11 INST ALLA TION UNF OLDING THE B ASE S T AND (4 2PC1R * , 4 2PC3R * ) INS T ALLA TION ■ This featur e is not a vailable for all models. Figur es sho wn here ma y be slightly different fr om your se t.
12 INST ALLA TION B ASIC CONNECTION (4 2PC1R * , 5 0PC1R *, 4 2PC3R * ) INS T ALLA TION Arr ange the cables as sho wn picture. Hold the C C A A B B L L E E M M A A N N A A G G E E M M E E N N T T with both hands and push it as sho wn. Connect the cables a s necessary .
13 INST ALLA TION B ASIC CONNECTION (3 7L C2R * , 42 LC 2 R * ) Hold the C C A A B B L L E E M M A A N N A A G G E E M M E E N N T T with bo th hands and pull it upw ard. NO TE ! G G Do not hold the C C A A B B L L E E M M A A N N A A G G E E M M E E N N T T when moving the pr oduct.
14 INST ALLA TION HO W T O JOIN THE PR ODUCT ASSEMBL Y T O THE W ALL T O PR O TECT THE SET TUMBLING INS T ALLA TION 4 2PC1R * , 50PC1R * , 4 2PC3R * 3 7LC2R * , 4 2LC2R * 2 1 ■ Set it up close t o the wall so the pr oduct doesn’ t fall o ver when it is pushed backw ar ds.
15 INST ALLA TION S T AND INST ALLA TION Deskt op P edest al Inst allation 4 inches 4 inches 4 inches 4 inches PR VOL OK MENU INPUT F or proper v entilation, allo w a clear ance of 4” on each side and fr om the w all.
16 CONNECTIONS & SETUP CONNECTIONS & SETUP ANTENNA CONNECTION ■ T o pr ev ent the equipment damage, nev er plug in any po wer cor ds until you ha ve finished connecting all equipment. ■ F or optimum pictur e qualit y , adjust antenna dir ection.
17 CONNECTIONS & SETUP VCR SETUP ■ T o a void pictur e noise (int er fer ence), leav e an adequat e distance bet ween the VCR and TV . ■ T ypically a fr ozen still picture fr om a VCR. If the 4:3 picture format is used; the fix ed images on the sides of the scr een ma y remain visible on the scr een.
18 CONNECTIONS & SETUP CONNECTIONS & SETUP VCR SETUP S-VIDEO OUT IN (R) AUDIO (L) VIDEO 34 OUTPUT SWITCH ANT OUT ANT IN ANTENNA IN ( ) AUDIO VIDEO S-VIDEO A V IN 3 RS-232C IN (CONTROL & SE.
19 CONNECTIONS & SETUP EXTERNAL EQ UIPMENT CONNECTIONS ANTENNA IN ( ) AUDIO VIDEO S-VIDEO A V IN 3 RS-232C IN (CONTROL & SERVICE) ( ) AUDIO VIDEO S-VIDEO A V IN 3 RS-232C IN (CONTROL & SER.
20 CONNECTIONS & SETUP B R (R) AUDIO (L) ANTENNA IN ( ) AUDIO VIDEO S-VIDEO A V IN 3 RS-232C IN (CONTROL & SERVICE) ( ) AUDIO VIDEO S-VIDEO A V IN 3 RS-232C IN (CONTROL & SERVICE) A V 1 A .
21 CONNECTIONS & SETUP ANTENNA IN ( ) AUDIO VIDEO S-VIDEO A V IN 3 RS-232C IN (CONTROL & SERVICE) ( ) AUDIO VIDEO S-VIDEO A V IN 3 RS-232C IN (CONTROL & SERVICE) AV 1 AV 2 ANTENNA IN A V I.
22 CONNECTIONS & SETUP B R (R) AUDIO (L) ANTENNA IN ( ) AUDIO VIDEO S-VIDEO A V IN 3 RS-232C IN (CONTROL & SERVICE) ( ) AUDIO VIDEO S-VIDEO A V IN 3 RS-232C IN (CONTROL & SERVICE) AV 1 AV .
23 CONNECTIONS & SETUP ANTENNA IN ( ) AUDIO VIDEO S-VIDEO A V IN 3 RS-232C IN (CONTROL & SERVICE) ( ) AUDIO VIDEO S-VIDEO A V IN 3 RS-232C IN (CONTROL & SERVICE) A V 1 A V 2 ANTENNA IN A V.
24 CONNECTIONS & SETUP CONNECTIONS & SETUP PC SETUP G G If the PC has a D VI output and no HDMI output, a separ at ed audio connection is necessary . G G If the PC does not support Aut o D VI, you need t o set the output r esolution appr opriat ely .
25 CONNECTIONS & SETUP NO TE ! G T o enjo y vivid pictur e and sound, connect a PC t o the set. G Av oid keeping a fix ed image on the set’ s screen for a long period of time. The fix ed image ma y become permanently imprint ed on the screen; use a scr een sa v er when possible.
26 CONNECTIONS & SETUP CONNECTIONS & SETUP 6 4 0x4 80 640 x 3 50 7 2 0x4 00 8 4 8x4 8 0 8 5 2x4 8 0 8 3 2x6 2 4 1 0 2 4x7 6 8 8 00x600 1 2 8 0x1 0 2 4 1 2 8 0x7 6 8 1 3 6 0x7 6 8 1 3 6 6x7 6 8 31 . 4 6 8 31 . 4 6 9 31 . 4 6 9 3 5.00 37 . 861 37 .
27 CONNECTIONS & SETUP Pr ess the E E X X I I T T but t on t o r eturn t o normal TV viewing. TURNING THE TV ON If your TV will be turned on, y ou will be able to use it s featur es. Fir st, connect pow er cord corr ectly . A t this moment, the TV switches t o standb y mode.
28 SPECIAL FUNCTIONS PIP (PICTURE-IN-PICTURE) / DOUBLE WINDO W / POP SPECIAL FUNCTIONS INPUT TV TV INPUT PIP PR- PIP PR+ SWAP PIP INPUT DVD ARC LIST I/II MENU TEXT PIP SIZE POSTION VCR POWER W atching PIP/Double W indo w/POP Pr ess the P P I I P P but ton t o access the sub pictur e.
29 SPECIAL FUNCTIONS Input Sour ce Selec tion for Sub Pic tur e Pr ess the M M E E N N U U but t on and then D D / / E E but t on t o select the SCREEN men u.
30 SPECIAL FUNCTIONS Sw apping bet w een main and sub pic tur es SPECIAL FUNCTIONS Pr ess the S S W W A A P P but t on t o e x change the main and sub pictur es.
31 SPECIAL FUNCTIONS TELETEXT Pr ess the T T E E X X T T but t on to switch t o t elet ext. The initial page or la st page appear s on the scr een. T wo page number s, TV station name, da te and time ar e display ed on the screen headline. The fir st page number indicat es y our selection, while the second sho ws the curr ent page displa y ed.
32 SPECIAL FUNCTIONS SPECIAL FUNCTIONS T OP T ext TELETEXT - The user guide displa y s four fields-r ed, gr een, yello w and blue at the bot t om of the screen. The y ello w field denot es the ne xt gr oup and the blue field indicat es the ne xt block.
33 SPECIAL FUNCTIONS A A R R E E V V E E A A L L Pr ess this but t on to displa y concealed information, such a s solutions of riddles or puzzle s. Pr ess this but t on again to r emov e the information fr om the displa y . A A S S I I Z Z E E Selects double height t ext.
TV MENU 34 Pr ess the M M E E N N U U but t on and then D D / E E but t on t o displa y each menu. Pr ess the G G but t on and then D D / E E but t on to select a men u it em. Change the set ting of an it em in the sub or pull-down menu with F / G but t on.
35 TV MENU Pr ess the M M E E N N U U but t on and then D D / / E E but t on t o select the ST A TION menu. Pr ess the G G but t on and then D D / / E E but t on t o select Auto programme . Pr ess the G G but t on and then D D / / E E but t on t o select System .
TV MENU 36 TV MENU Set ting up TV sta tions Pr ess the M M E E N N U U but t on and then D D / / E E but t on t o select the ST A TION menu. Pr ess the G G but t on and then D D / / E E but t on t o select Manual programme . Pr ess the G G but ton and then D D / / E E but ton t o select Storage .
37 TV MENU FINE TUNING Normally fine tuning is o n l y nece ssary if reception is poor . OK EXIT VOL Q.VIEW MUTE PR SLEEP LIST I/II MENU 12 3 Storage 5 System BG Band V/UHF Channel 5 Fine FG Search Name C 05 Booster Off Store Auto programme Manual programme Programme edit Favourite prog.
38 TV MENU TV MENU Set ting up TV st ations ASSIGNING A S T A TION NAME 2 ~ 6 Y ou can assign a st ation name with five char act er s t o each pr ogr amme number . Pr ess the M M E E N N U U but ton and then D D / / E E but ton t o select the ST A TION menu.
39 TV MENU In some models, B B o o o o s s t t e e r r is an optional function. Onl y a set with B B o o o o s s t t e e r r can perform this function. If the r eception is poor a t the fringe ar ea of TV signal, select B B o o o o s s t t e e r r to O O n n .
40 TV MENU TV MENU Set ting up TV sta tions This function enables y ou to delet e or skip the stor ed pr ogr ammes. Also y ou can mov e some sta tions t o other pr ogr amme number s or copy a blank sta tion dat a int o the select ed progr amme number .
41 TV MENU Pr ess the M M E E N N U U but t on and then D D / / E E but t on t o select the ST A TION menu. Pr ess the G G but t on and then D D / / E E but ton t o select Favourite prog . Pr ess the G G but t on. Pr ess the D D / / E E but ton t o select - - - - - - -.
42 TV MENU Y ou can check the progr ammes st or ed in the memory by displaying the pr ogramme t able. CALLING THE PR OGRAMME T ABLE OK EXIT VOL Q.VIEW MUTE PR SLEEP LIST I/II MENU 12 3 A A D D i i s s.
43 TV MENU PSM (Pictur e Sta tus Memory) OK EXIT VOL Q.VIEW MUTE PR SLEEP LIST I/II MENU D D y y n n a a m m i i c c Select this option to displa y with a sharp image. S S t t a a n n d d a a r r d d The most general and na tur al scr een display st atus.
44 TV MENU TV MENU Pictur e Menu Pr ess the M M E E N N U U but t on and then D D / / E E but t on t o select the PICTURE men u. Pr ess the G G but t on and then D D / / E E but t on t o select PSM . Pr ess the G G but t on and then D D / / E E but t on to select User 1 , or User 2 .
45 TV MENU CSM (C olour St a tus Memory) T o initialize value s (r ese t t o default set tings), select the N N o o r r m m a a l l option. Choose one of thr ee autom a tic colour adjustment s. Se t t o w arm t o enhance hot ter colour s such as red, or se t to cool t o see less int ense colours with mor e blue.
46 TV MENU TV MENU Pictur e Menu Y ou can adjust red, gr een, blue to an y colour temper atur e you pr efer . MANU AL COL OUR TEMPERA TURE CONTR OL (CSM - User Option) Pr ess the M M E E N N U U but t on and then D D / / E E but ton t o select the PICTURE men u.
47 TV MENU Auto Manual XD Contrast XD Colour XD NR MPEG NR On On Off 0 Pr ess the M M E E N N U U but t on and then D D / / E E but ton t o select the PICTURE men u. Pr ess the G G but t on and then D D / / E E but t on t o select XD . Pr ess the G G but t on and then D D / / E E but ton t o select Manual .
48 TV MENU TV MENU Pictur e Menu Pr ess the M M E E N N U U but t on and then D D / / E E but ton t o select the PICTURE men u. Pr ess the G G but t on and then D D / / E E but t on t o select Advanced . Pr ess the G G but t on and then D D / / E E but t on t o select Cinema or Black Level .
49 TV MENU RESET Pr ess the M M E E N N U U but t on and then D D / / E E but ton t o select the PICTURE men u. Pr ess the G G but t on and then D D / / E E but ton t o select Reset . Pr ess the G G but t on to initialize the adjust ed value. • R eturns t o the default set tings PSM, CSM, XD, Advanced at the fact ory .
50 TV MENU SSM G AV L Balance 0 Speaker Surround MAX Flat Music Movie Sports User SSM (Sound St a tus Memory) Y ou can select your pr eferred sound se t ting; Surround MAX, Flat, Music, Mo vie or Sports and you can also adjust the sound fr equency of the equalizer .
51 TV MENU Pr ess the M M E E N N U U but t on and then D D / / E E but t on t o select the SOUND men u. Pr ess the G G but t on and then D D / / E E but ton t o select SSM . Pr ess the G G but t on and then D D / / E E but t on t o select User . Pr ess the G G but t on.
52 TV MENU OK EXIT VOL Q.VIEW PR SLEEP LIST I/II MENU SSM AV L Balance Speaker Pr ess the M M E E N N U U but t on and then D D / / E E but t on t o select the SOUND men u. Pr ess the G G but t on and then D D / / E E but ton t o select AV L . Pr ess the G G but t on and then D D / / E E but ton t o select On or Of f .
53 TV MENU Y ou can adjust the internal speak er status. In A V1, AV2, A V2, AV3, A V4(Option), COMPONENT , R GB and HDMI1/D VI with HDMI to D VI cable, TV speaker and/or variable audio can be output t ed ev en though there is no video signal.
54 TV MENU TV MENU Sound Menu A A M M o o n n o o s s o o u u n n d d s s e e l l e e c c t t i i o o n n If the st ereo signal is w eak in st er eo r eception, y ou can switch to mono b y pressing the I I / / I I I I but ton t wice. In mono recep tion, the depth of sound is impr ov ed.
55 TV MENU When NICAM mono is r eceiv ed, you can select NICAM MONO or FM MONO. When NICAM st ereo is r eceiv ed, y ou can select NICAM STEREO or FM MONO. If the st ereo signal is w eak, switch t o FM mono. When NICAM dual is r eceiv ed, you can select N N I I C C A A M M DUAL I , NICAM DUAL II or NICAM DUAL I+II or MONO .
56 TV MENU Pr ess the M M E E N N U U but t on and then D D / / E E but t on to select the TIME menu . Pr ess the G G but t on and then D D / / E E but t on t o select Clock . Pr ess the G G but t on and then D D / / E E but t on t o set the hour . Pr ess the G G but t on and then D D / / E E but t on t o set the minut es.
57 TV MENU Pr ess the M M E E N N U U but t on and then D D / / E E b ut t on to select the TIME menu. Pr ess the G G but t on and then D D / / E E but t on t o select Of f time / On time . Pr ess the G G but t on and then D D / / E E but ton t o select On .
58 TV MENU TV MENU T ime Menu OK EXIT VOL Q.VIEW PR SLEEP LIST I/II MENU If set t o on and there is no input signal, the TV turns off aut omatically aft er 1 0 minut es. A UT O SLEEP Pr ess the M M E E N N U U but t on and then D D / / E E but ton t o select the TIME menu.
59 TV MENU OK EXIT VOL Q.VIEW MUTE PR SLEEP LIST I/II MENU Y ou don’ t ha ve t o remember t o switch the set off before y ou go t o sleep. The sleep timer aut omatically switche s the set t o standb y after the pr ese t time has elapsed. SLEEP TIMER Pr ess the S S L L E E E E P P but ton r epeat edly t o select the number of minut es.
TV MENU 60 On Off The TV can be set so tha t the r emot e control is needed t o contr ol it. This featur e can be used to pr event unauthorized vie wing. This set is pr ogrammed t o remember which option it w as last set t o ev en if you turn the se t off .
61 TV MENU Pr ess the M M E E N N U U but t on and then D D / / E E but t on t o select the SPECIAL menu. Pr ess the G G but t on and then D D / / E E but ton t o select ISM Method . Pr ess the G G but t on and then D D / / E E but t on to select either Nor mal , White wash , Orbiter or Inversion .
62 TV MENU L O W PO WER (Option) This is the function t o r educe the pow er consumption of the set. It’ s not av ailable to use this function in LC D T V models Pr ess the M M E E N N U U but t on and then D D / / E E but t on t o select the SPECIAL menu.
63 TV MENU T o Set Pr ess the M M E E N N U U but t on and then use D D / / E E but t on t o select the SCREEN menu. Pr ess the G G but t on and then use D D / / E E but ton t o select Auto config. . Pr ess the G G but t on t o start Auto config. . • When Auto config .
64 TV MENU TV MENU Scr een Menu Phase Clock H-Position V -Position 0 0 0 0 MANU AL CONFIGURE If the pictur e isn’ t clear aft er auto adjustment and especially if char act ers ar e still trembling, adjust the pictur e phase manuall y . T o corr ect the scr een size, adjust C C l l o o c c k k .
65 TV MENU Spectacle Full Original 4:3 16:9 14:9 Zoom1 Zoom2 Pr ess the M M E E N N U U but t on and then use D D / / E E but t on t o select the SCREEN menu.
66 TV MENU NO TE ! G G Y ou can only select 4 4 : : 3 3 , 1 1 6 6 : : 9 9 (W ide) in R GB[PC], HDMI[PC] mode only . G G Y ou can only select 4 4 : : 3 3 , 1 1 6 6 : : 9 9 (W ide) and Z Z o o o o m m 1 1 , Z Z o o o o m m 2 2 in R GB[D TV], HDMI1/D VI[D TV], HDMI2[D TV], Component mode only .
67 TV MENU T o see a normal pictur e, match the r esolution of R GB mode and selection of VGA/XG A mode. This function w orks in the following mode: R GB[PC] mode Pr ess the M M E E N N U U but t on and then use D D / / E E but t on t o select the SCREEN menu.
68 APPENDIX APPENDIX PR OGR AMMING THE REMO TE Pr ogr amming a code int o a remot e mode T est y our remot e contr ol. T o find out whether y our remo t e contr ol can oper at e the component without .
69 APPENDIX VCRs Br and Code s Br and Codes Br and Code s AIW A 0 3 4 AKAI 0 1 6 04 3 04 6 1 2 4 12 5 14 6 AMPR O 0 7 2 ANAM 0 3 1 0 3 3 1 0 3 A UDIO D YNAMICS 01 2 0 23 0 3 9 0 4 3 BR OKSONIC 0 3 5 0.
70 APPENDIX APPENDIX PR OGR AMMING CODE Br and Code s Br and Code s Br and Code s DV D APEX DIGIT AL 0 2 2 DENON 0 2 0 0 1 4 GE 00 5 00 6 HARMAN KARDON 0 2 7 JVC 0 1 2 LG 0 0 1 0 1 0 0 1 6 0 2 5 MA GN.
71 APPENDIX TR OUBLESHOO TING CHECKLIS T T T h h e e o o p p e e r r a a t t i i o o n n d d o o e e s s n n o o t t w w o o r r k k n n o o r r m m a a l l l l y y .
72 APPENDIX APPENDIX TR OUBLESHOO TING CHECKLIS T ■ Pr ess the V V O O L L + + / / - - but t on. ■ Sound mut ed? Pre ss M M U U T T E E but ton. ■ T ry another channel. The pr oblem ma y be with the broadcast. ■ Ar e the audio cables inst alled properly? ■ Adjust Balance in menu op tion.
73 APPENDIX APPENDIX MAINTENANCE Early malfunctions can be pr event ed. Careful and r egular cleaning can ext end the amount of time you will hav e your ne w TV . Be sure t o turn the pow er off and unplug the pow er cord befor e y ou begin an y cleaning.
74 APPENDIX PR ODUCT SPECIFICA TIONS A C1 00-2 4 0V ~ 5 0/6 0Hz P AL/SECAM B/G/D/K, P AL I/II, SECAM L/L ’ VHF: E2 ~ E1 2, UHF: E2 1 ~ E6 9, CA TV: S1 ~ S2 0, HYPER: S2 1 ~ S4 7 75 Ω 0 ~ 4 0°C / 3.
75 APPENDIX ■ The specifications sho wn abov e may be changed without prior notice for qualit y impro vement. A C1 00-2 4 0V ~ 5 0/6 0Hz P AL/SECAM B/G/D/K, P AL I/II, SECAM L/L ’ VHF: E2 ~ E1 2, .
An important point after buying a device LG Electronics 42LC2R (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought LG Electronics 42LC2R yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data LG Electronics 42LC2R - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, LG Electronics 42LC2R you will learn all the available features of the product, as well as information on its operation. The information that you get LG Electronics 42LC2R will certainly help you make a decision on the purchase.
If you already are a holder of LG Electronics 42LC2R, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime LG Electronics 42LC2R.
However, one of the most important roles played by the user manual is to help in solving problems with LG Electronics 42LC2R. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device LG Electronics 42LC2R along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center