Instruction/ maintenance manual of the product 32LY560M LG Electronics
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Express Script Installer Menu Wizard pages 12 – 17 Custom Master TV Setup pages 31 – 35 FTG Mode of Operation pages 46 – 52 EXPERIENCED INST ALLER © Copyright 2014 LG Electronics U.S.A., Inc. Hospital TVs P/N: 206-4261 (Rev A) Commercial Mode Setup Guide Note: Selected features shown within this guide may not be available on all models.
2 206-4261 MODEL and SERIAL NUMBER The model and serial numbers of this TV are located on the back of the cabinet. For future reference, LG suggests that you record those numbers here: Model No._________________ Serial No._______________ W ARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK).
3 206-4261 IMPORT ANT SAFETY INSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water . 6. Clean only with dry cloth. 7. Do not block any ventilation openings.
4 206-4261 IMPORT ANT SAFETY INSTRUCTIONS (Continued from previous page) 22. Outdoor Antenna Grounding If an outside antenna or cable system is connected to the product, follow the precautions below .
5 206-4261 T able of Contents Notes • Installer Menu content is intended for use primarily by qualied TV electronics technicians. • Refer to the Owner ’s Manual for additional information on TV installation, features, specications, maintenance, and safety instructions.
6 206-4261 Commercial Mode Overview This document describes how to set up L Y560M Pro:Centric ® TVs for Commercial Mode operation. LG commercial TV functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides in the TV’ s CPU or Protocol T ranslator Card (PTC) or it resides externally from the TV (i.
7 206-4261 Commercial Mode Overview (Cont.) T ypical Installer Menu TV Setup Menus PICT UR E A UD IO INP UT OPT IO N TIM E MY ME DI A CHA NN EL L OC K Installer Menu T o create a customized Master TV Setup, you will need to know how to access the commercial controller (PTC) Installer Menu and make changes to the default values as required.
8 206-4261 FTG Mode Features FTG Mode provides the following features: • Logical or physical tuning of physical RF channels and Aux inputs. • Mapping of RF channels with minor (program) numbers up to 999. • FTG Channel Map of up to 600 channels.
9 206-4261 PICT URE A UDIO INP UT OPT ION TIM E MY MEDI A CHA NNEL L OCK TV Setup Menus Shows that the TV is in Pass-through Mode . Function Menu Indicates the TV is not in Pass- through Mode . While the TV is in this mode, Installer Menu settings can be accessed as read-only .
10 206-4261 Pro:Centric Interactive Menu Features LG’ s P ro:Ce ntric ap plica tion enables patients and visitors to locate and select television entertainment using an interactive channel guide, check the daily weather , and view hospital and surrounding amenities via custom billboards and poi nts-o f-int erest maps.
1 1 206-4261 Pro:Centric Operation (Cont.) Pro:Centric Setup Adm inist ratio n and mana gemen t o ption s for the Pro:C entri c s erver are descr ibed in detai l in the Pr o:Cen tric Ser ver Admin Clie nt Us er Gu ide .
12 206-4261 The Expr ess S cript Inst aller Menu Wiza rd gu ides you t hroug h the pro ces s of setti ng up the essen tial ite ms fo r mos t hos pital TV viewi ng ap plica tions and also enabl es yo u to con gure the Pro:C entri c set tings on t he TV .
13 206-4261 Express Script Installer Menu Wizard (Cont.) Congure Pro:Centric Settings The next wiza rd sc reen enabl es you t o set up t he Pr o:Cen tri c fea ture of th e TV . By defa ult, the Dat a Cha nnel is co ngur ed fo r Aut o Sea rch, whi ch en ables the TV’ s Da ta Ch annel Auto Sear ch fea ture to se t the Data Chan nel valu e.
14 206-4261 Insta ller Menu Wiza rd Step 1. T uning Ban d Cabl e Stan dard PTC: V1.00.020 CPU: V03.11.00.01 ASIC: D279 Back Next OK Exit CC 1 ► 2 ► 3 ► 4 ► 5 ► 6 ► 7 ► 8 Which tuning band would you like to use? Insta ller Menu Wiza rd Step 2.
15 206-4261 Express Script Installer Menu Wizard (Cont.) (Continued on next page) (Continued from previous page) 3. Select the speaker conguration. Use the Up/Do wn ar row k eys o n t he In stall e.
16 206-4261 Express Script Installer Menu Wizard (Cont.) (Continued from previous page) Not e: Y ou MUST select Execute Auto Search and press OK in order to run the channel scan. If you move on to the next step without running the Auto Search, there will be no analog or digital channels in the channel lineup (Channel Map).
17 206-4261 Express Script Installer Menu Wizard (Cont.) (Continued from previous page) When you are nished, press MENU to close the pop-up window . Use the arrow keys to select Next , and then press OK . 8. Completion. In the nal step, the TV saves your settings and transfers the setup to the commercial controller (PTC).
18 206-4261 Ez Download Utility The Ez D ownlo ad ut ilty , ava ilabl e fro m the TV Manag er / USB D ownlo ad Me nu, e nab les y ou to sele ct mul tiple les at o ne ti me fr om the les l oaded on a USB mem ory d evice .
19 206-4261 (Continued on next page) Ez Download Utility (Cont.) (Continued from previous page) 4. T o ac cess the TV Mana ger / US B Dow nload Menu from th e T V men us: • Press MENU on the Installer Remote to display the TV setup menus (TV is in Pass-through Mode) or the Function Menu (TV is not in Pass-through Mode).
20 206-4261 Ez Download Utility (Cont.) (Continued from previous page) Note: There are no op tio ns av ailab le/ap plica ble for TLL le s. Note: Press on the Installer Remote, as necessary , to exit the Ez Download screen and/or the TV Manager / USB Download Menu and return to TV viewing.
21 206-4261 Installer Menu Use the Installer Menu to set up, change, or view operational settings. This section describes how to access, use, and exit the Installer Menu from the TV itself. However , you should also refer to the Installer Menu descriptions in this document if you are conguring the TV using an FTG Conguration (.
22 206-4261 As part of the Installer Menu header (in all modes), two 3-character acronyms are displayed to indicate the TV’ s current conguration mode.
23 206-4261 Item Function V alue Range Default V alue Brief Description of Function 000 INST ALLER SEQ 0 ~ 3 0 Leave default set to 0. 001 POWER MANAGE 0 ~ 7 0 Sets number of hours of no activity before automatic shutoff. 002 AC ON 0 / 1 0 Set to 1 to enable TV to turn ON when AC power is applied.
24 206-4261 Installer Menu (Cont.) Installer Menu Items 053 through 122 Item Function V alue Range Default V alue Brief Description of Function 053 DIS. CH-TIME 0 / 1 0 Set to 1 to disable Channel-Time display . 069 EN. CH-T COL. 0 / 1 1 Set to 1 to enable custom color for the Channel-Time display .
25 206-4261 000 - INST ALLER SEQUENCE Species entry sequence to the Installer Menu. 0 = 9876 1 = 4321 2 = 1478 3 = 3698 001 - POWER MANAGE (Power Management) Determines hours of no activity before automatic shutoff. The Power Management function is for saving energy .
26 206-4261 012 - IR BANKS EN (IR Banks Enable) For direc t acce ss to a par ticula r cha nnel b ank. W hen e nabled , you can acces s a ch annel bank by inp uttin g the discre te IR code for tha t bank . Not e: This item is not available in the Installer Menu when item 027 HOSPIT AL MODE is set to 0.
27 206-4261 Installer Menu (Cont.) When Hospital Mode is enabled and the TV is in Pass-through Mode, channel banks are also available. Refer to channel banks information in this document for further details. Channe l banks are not s upported if Hospi tal Mode is set t o 0 or on TVs th at are con gured for FTG Mod e oper ation.
28 206-4261 069 - EN. CH-T COL. (Enable Channel-Time Custom Color) Set to 1 to enable custom color for the Channel-T ime display . Set to 0 to disable custom color for the Channel-T ime display .
29 206-4261 096 - DEF . ASP . RA TIO (Default Aspect Ratio) Selects default aspect ratio at power up: 0 = Set By System 1 = 4:3 2 = 16:9 (default) 3 = Just Scan 4 = Zoom Note: This item is not available in the Installer Menu unless item 106 ASP RA TIO LOCK is set to 0.
30 206-4261 1 17 - F ACT DEF AUL T (Factory Default) Set to 1 and press OK to restore the factory default settings of all Installer Menu items. Once complete, the value returns to 0. Cau tion: If set to 1 , this clea rs all In stalle r Men u cust om set tings and r estore s the facto ry de fault setti ngs.
31 206-4261 Custom Master TV Setup Notes: • Some menu options vary between analog and digital channels and Aux inputs. • The end user only has access to features that are available on the pillow speaker or the user remote control if provided by the institution.
32 206-4261 Custom Master TV Setup (Cont.) T ypical Installer Menu Note: The Installer Menu header will vary depending on the TV you are setting up. Adjust the values for these Installer Menu items. Custom Master TV Setup Procedure 1. T urn ON the TV .
33 206-4261 4. (PTC cloning only / Optional) Run Auto T uning. Note: If yo u run A uto T unin g wit h the int ent ion to clo ne the re sulti ng cha nnel line up and the T arg et TV( s) is/a re to rema in in Pas s-thr ough Mod e, you MU ST use a TL L l e for thi s clo ning pu rpose .
34 206-4261 (Continued from previous page) 5. (PTC clo ning onl y) T rans fer the auto- tuned /edit ed chann el lineu p (if app licab le) and TV set up menu setti ngs to the PT C: 2-5-5 + MENU Mode Note: This step is essential for successful cloning using a TLL file.
35 206-4261 After verifying the TV Setup, it is recommended that you set Installer Menu item 028 CH. OVERIDE to 0. 028 CH. OVERI DE 000 (Continued from previous page) 7.
36 206-4261 Channel Icons / Custom T ext Labels (2-5-4 + MENU Mode) Changing Channel Icons and/or Adding or Editing Custom T ext Labels in the Channel-Time Display If there is no pre-assigned icon for a channel, you can add a custom text label of up to seven (7) characters to help identify the channel or network.
37 206-4261 C HA NN EL P RE VI EW - B AN K 1 C H 01 1 -0 01 N OR MA L -A DDED E nt er - > Ch an ge C C -> V CH IP M en u, Ch . Pr ev ie w -> E xi t Channel Banks Setup Channel Banks Overview Channel Banks enable institution administrators to create tiered channel programming on patient in-room TVs.
38 206-4261 Channel Banks Setup (Cont.) T ypical Channel Previe w/Bank s Setup Menu C HA NN EL P RE VI E W - B AN K 1 C H 01 1 -0 01 N OR MA L -AD DED E nt er - > C ha ng e C C -> V CH I P Me n u, Ch . P re vi ew - > E xi t IDs currently selected channel bank.
39 206-4261 Channel Banks Setup (Cont.) Inactive TV Setup The re are two op tio ns for crea ting an in act ive TV disp lay on Chan nel Bank 4. Eith er: • Select NORMAL-DELETED for each channel in Channel Bank 4, or • Pres s CH. BANK on t he In sta ller Remot e unt il Ch annel Ba nk 4 is se lecte d, and then pres s CH.
40 206-4261 Date _____________ Installer _____________________________________ Page ___ of ____ Location ______________________________________________________________________ Channel Banks W orksheet.
41 206-4261 Cloning Overview Clonin g refers to the process of captu ring a Master TV Setup and transfer ring it to a T arget TV that is to remain in Pass-t hrough Mode.
42 206-4261 Cloning Procedures (Cont.) Learn Setup from Master TV 1. Ensure the Master TV is set up completely and in Pass-through Mode. 2. Insert the USB memory device into the USB port on the Master TV . 3. Press MENU on the Insta ller Remot e t o dis play the TV se tup m enus.
43 206-4261 Cloning Procedures (Cont.) (Continued from previous page) 3. If th e Mas ter TV Setu p con tains a TV Zone # a ssign ment, make sure to assign the same Zone designation in the T arget TV at this time. See Reference section, “Using the TV Zoning Feature,” for further information.
44 206-4261 Cloning Procedures (Cont.) Learning / T eaching a Master TV Setup using a TLL File This section describes how to Learn and/or T each a Master TV Setup using a TLL le. Before Y ou Begin • Learning and T eaching is only possible between identical model TVs.
45 206-4261 Cloning Procedures (Cont.) T each Master TV Setup to T arget TV Note: Y ou may also use the Ez Download utility to complete the T eaching process, if desired. See “Ez Download Utility” on pages 18 to 20 for further information. 1. Turn ON the T arget TV .
46 206-4261 FTG Mode of Operation This section describes how to create an FTG Configuration (.tlx) file using the FTG File Manager . It also describes how to locally configure a TV for FTG Mode operation. See also the FTG Mode overview on pages 7 to 8 for further information on FTG Mode.
47 206-4261 FTG Mode of Operation (Cont.) (Continued from previous page) Note: T o clear the current TLX File Contents, click the New button in the TLX File command section of the FTG File Manager main screen (above the TLX File Contents window). 3. T o add an FTG Channel Map to the FTG Configuration List, click under FTG Channel Map.
48 206-4261 T eaching FTG Conguration to a TV This section describes how to transfer (T each) an FTG Conguration le from a USB memory device to a TV , using the TV Manager / USB Download Menu “T each T o TV (TLX)” option.
49 206-4261 (Continued from previous page) Note: In order for the proper location-specic TV Zone prole data to be applied, the Zone designation must be assigned in the T arget TV(s) BEFORE T eaching is performed. 3. Inser t the USB memory dev ice that c ontains th e FTG Con gurati on le into the US B port.
50 206-4261 Learning FTG Conguration from a TV T o ensure that dec rypti on of Pro:I diom enc rypte d cha nnels is enabled, it is recommended that you create an FTG Configuration file using the FTG File Manager as described on pages 46 to 47.
51 206-4261 FTG Mode of Operation (Cont.) Optional Manual Conguration / TV Setup The manual configuration procedures below should only be performed if you want to save cus tomiz ed TV set up menu s.
52 206-4261 (Continued from previous page) 3. Set Installer Menu item 1 17 F ACT DEF AUL T to 1 and press OK on the Installer Remote. This clears all Installer Menu custom settings, the channel lineup, etc.
53 206-4261 Note: The data referenced in the FTG Conguration List is only a snap- shot of the current FTG Channel Map and FTG Installer Menu settings when copied to the list.
54 206-4261 FTG Channel Map Conguration Utility The FTG Channel Map Configuration Utility enables you to create, view , edit, and print a Logical Channel Map. PRINT MAP Click to display a printable FTG Channel Map Report. The report can also be exported as an HTML or T ext file.
55 206-4261 FTG File Manager Utilities Overview (Cont.) DELETE Click to remove highlighted channel from FTG Channel Map. ADD After defining a new Logical Channel, click to add channel to the FTG Channel Map. FTG Channel Map Editor The FTG Channel Map Editor shows a single Logical Channel’s data and the FTG Channel Map.
56 206-4261 FTG File Manager Utilities Overview (Cont.) CONFIGURA TION SETTINGS Select tabs for categories of Installer Menu items to set up TV . FTG Installer Menu Conguration Utility Filename of opened FTG Configuration (.rml) file created using FTG Device Configuration Application.
57 206-4261 IP Environment Setup The IP Envi ronme nt Men u ena bles you to set up th e net wor k fea tures of the TV . Wit h the exce ption of Netw ork Conn ectio n set tings , the IP Env ironm ent s.
58 206-4261 (Continued from previous page) The next Network Setting window will enable you to specify the IP and DNS conguration for this TV . Auto settings will be selected by default. Use the arrow keys to select the appropriate options, and specify the conguration data for the IP and DNS modes.
59 206-4261 Pro:Centric Setup Pro :Cent ric o ption s ena ble y ou to co ngur e the TV with the app ropri ate s ettin gs to conn ect to t he Pr o:Cen tric serve r . Us e the Up/ Down arrow keys on t he In sta ller Remot e to navig ate b etw een el ds.
60 206-4261 (Continued from previous page) IP Conguration a) In the Media T ype eld, use the Left/Right arrow keys to select IP . Note: If th e Media T ype ha s alre ady been s et in the Expre ss Sc rip t Ins talle r Men u Wizard, the s pecie d value wi ll be ree cted in th is eld.
61 206-4261 Reference: Upgrading TV/PTC Software using a USB Memory Device Thi s sec tion descr ibes how t o u pdate TV (C PU) a nd/or PTC softw are u sin g the TV Manag er / USB D ownlo ad Me nu “U.
62 206-4261 Re fer enc e: D own loa din g a Spl ash Sc ree n u sin g a USB Me mor y D evic e This section describes how to download a splash screen image using the TV Manager / USB Download Menu “Logo Image Download” option, though you may also use the Ez Download utility to download the splash image, if desired.
63 206-4261 Reference: Power Consumption Settings Note: V alues are results of controlled experiments under laboratory conditions. The following tables assume that Installer Menu item 099 BACK LIGHTING is set as shown below (default value is 255).
64 206-4261 Reference: TV Aux Input Conguration DIRECT ACCESS T uning * TV ENABLE MPI DA T A Installer Menu Item 046 ST ART AUX SRCE (Start Aux Source) V alue Installer Menu MPI DA T A ST A TUS TYP.
65 206-4261 Reference: Auto Input(s) Sensing Feature This section provides detailed settings information for Installer Menu item 042 AUTO INPUTS. T o disable auto-sensing for all available Aux inputs, set item 042 to 0. T o enable auto-sensing for all available Aux inputs, set item 042 to 255.
66 206-4261 Reference: Auto Input(s) Sensing Feature (Cont.) Item 042 V alue Inputs Installer Menu Display A V1 RGB HDMI 1 HDMI 2 001 Enabled Disabled Disabled Disabled DDXDXXX0 016 Disabled Enabled D.
67 206-4261 Reference: L Y560M Hospital Operations Hospital Features The following table identies when and how the L Y560M hospital features are supported in three different TV congurations. As indicated in the introduction to this document, LG commercial TV functionality is based on “ownership” of the Channel Map.
68 206-4261 Speaker Selection The following table outlines speaker settings as determined by Installer Menu items 027 HOSPIT AL MODE and 020 FEA TURE LEVEL.
69 206-4261 Thi s sec tion descr ibes how t o r estor e all fact ory d efaul ts or ju st th e Ins talle r M enu f actor y def aults eith er on a sin gle TV t hat i s c urren tly i n Pas s-thr oug h or FTG M ode o r on multi ple TV s tha t a re cu rrent ly in FTG Mode.
70 206-4261 Reference: Using the TV Zoning Feature This s ection des cribes the TV Zo ning f eature ava ilable wit h the L Y560 M model TVs. The TV Zonin g featur e enables you to cre ate locali zed c.
71 206-4261 OPT ION OK Mo ve • Language • Caption : Off • Standy Light : Of f • DivX(R) VOD • Set ID : 1 • Demo Mode • Zone : 1 • Eject Reference: Using the TV Zoning Feature (Cont.) Note: While a channel can be restricted from up to eight Zones, a TV can only ever be in (set for) one Zone.
72 206-4261 Reference: 22/28L Y560M Rear and Side Jack Panels PI LL OW SP EAK ER AN TE NNA / CA BL E I N RGB IN (PC) SP EA KER O UT LI NE OU T SE R VIC E ONL Y MPI R ES ET OP TI CAL AU DI O O UT LA N I N 1 R ES ET U PD A TE UPDA TE Restricted to software updates.
73 206-4261 Reference: 32/42L Y560M Rear and Side Jack Panels PI LLO W SPE AKE R AN TEN NA / CA BLE I N RGB IN (PC) SP EAK ER OU T LI NE OU T MPI VI DE O L/ MO NO - AU DI O- R A V IN/AUDIO IN (RGB DVI) L R OP TIC AL AU DIO O UT LA N SE RV ICE O NL Y IN 1 RE SE T RE SE T UP DA TE UPDA TE Restricted to software updates.
74 206-4261 The three-contact (left, right, ground) SPEAKER OUT 3.5 mm jack on the L Y560M rear panel provides stereo speaker signal outputs (xed speaker , variable speaker , or xed line level [amplier]) for external audio equipment.
75 206-4261 FL ASHB K ME NU PO WER TV LG 1 TV LG 2 TV Z1 TV Z2 POR TAL INF O GUID E CH . BA NK CH . PR EVIE W MU TE TI MER AL ARM EX IT CC S AP OK VO L VO L CH CH + + Reference: Installer Remote Control T ypical Key Functions NUMBER Buttons (0 - 9) & DASH Use to enter a channel or program number .
76 206-4261 Reference: Pillow Speaker Setup The pillow speaker will only be functional after the Express Script/Custom Master TV Setup and/or cloning procedures are complete. Note: When Installer Menu item 027 HOSPI T AL MODE is set to 254 (facto ry default value), t here is no power (volt age) suppl ied to the pillow sp eaker .
77 206-4261 Reference: USB Media Navigation using Pro:Centric Pillow Speaker The Pr o:Centric pillow spe aker is cu rrently th e only pil low sp eaker that enables u sers to naviga te and pla y/view USB media le s (videos, music, ph otos, etc.). This sect ion p rovide s a brie f overview of the Pr o:Centric pillow spe aker navig ation tools.
78 206-4261 General Guidelines: Choosing a Location for Installing a VESA Standard Mount T o the right are some examples of VESA standard mounts. Since there are numerous types of stands and mounts available, only a few are shown here. Refer to the instruc- tions provided with the TV stand that will be used to mount the TV .
79 206-4261 T roubleshooting General T roubleshooting (Some Quick and Easy T ips for Resolving Problems) Installation Symptom Possible Cause(s) Possible Solution(s) Cannot direct enter channel number . (TV in Pass-through Mode) Installer Menu item 028 CH.
80 206-4261 TV turned ON? Y es No Press POWER on Installer Remote. TV is not in Commercial Mode. Call T echnical Support for assistance. TV is in Commercial Mode. No On-screen menu display no longer toggles? Y es Press MENU repeatedly as if to access the Installer Menu.
81 206-4261 Channel Previe w/Bank s Setup Menu C HA N NE L P RE VI EW - B A N K 1 C H 0 1 1- 00 1 NO RM AL -A DDED E nt e r -> C h a ng e C C - > VC HI P M en u, C h . P re vi ew - > E xi t Symptom Possible Cause Possible Solution Cannot change channel status in menu.
82 206-4261 Glossary of T erms Channel Lineup Channels set in the TV memory , via Auto T uning/manual editing. Channel Banks Enables tiered channel programming options for hospital models.
83 206-4261 Document Revision History / Open Source Software Notice Document Revision History Date Description June 2014 Revision A: New document Product documentation is available online at: www .
206-4261 Revision A © Copyright 2014 LG Electronics U.S.A., Inc. For Customer Support/Service, please call: 1-888-865-3026 www .LGsolutions.com Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric is a registered trademark of LG Electronics Inc.
An important point after buying a device LG Electronics 32LY560M (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought LG Electronics 32LY560M yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data LG Electronics 32LY560M - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, LG Electronics 32LY560M you will learn all the available features of the product, as well as information on its operation. The information that you get LG Electronics 32LY560M will certainly help you make a decision on the purchase.
If you already are a holder of LG Electronics 32LY560M, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime LG Electronics 32LY560M.
However, one of the most important roles played by the user manual is to help in solving problems with LG Electronics 32LY560M. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device LG Electronics 32LY560M along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
