Instruction/ maintenance manual of the product THINKCENTRE 2471 Lenovo
Go to page of 94
ThinkCentr e User Guide Machine T ypes: 0800, 0852, 0870, 2471, 2557, 3091, 3265, 3373, 3429, 3650, 3678, 4285, 5205, and 5248.
.
ThinkCentr e User Guide Machine T ypes: 0800, 0852, 0870, 2471, 2557, 3091, 3265, 3373, 3429, 3650, 3678, 4285, 5205, and 5248.
Note: Before using this information and the pr oduct it supports, be sur e to read and understand the ThinkCentre Safety and Warranty Guide and Appendix A “Notices” on page 77.
Contents Important safety information . . . . . . v Chapter 1. Product overview . . . . . . 1 F eatures . . . . . . . . . . . . . . . . . . 1 Single-touch and multi-touch feature . . . . . 3 Specications . . . . . . . . . . . . . . . . 4 Software overview .
Recovering fr om a POST/BIOS update failure . . 66 Chapter 6. T roubleshooting and diagnostic progr ams . . . . . . . . . 69 Basic tr oubleshooting . . . . . . . . . . . . 69 Diagnostic pr ograms . . . . . . . . . . . . 70 Lenovo Solution Cent er . . .
Important safety information CA UTION: Before using this manual, be sur e to read and understand all the r elated safety information for this product. Refer to the ThinkCentre Safety and W arranty Guide that you received with this product for the latest safety information.
vi ThinkCentre User Guide.
Chapter 1. P roduct overview This chapter provides information about the computer features, specications, preinstalled softwar e progr ams, and connector and part locations. This chapt er contains the following t opics: • “Featur es” on page 1 : This section pr ovides information about the comput er features.
Connectivity • 10/100/1000 Mbps Ethernet controller System management featur es • Ability to stor e the power -on self-test (POS T) har dware test r esults • Advanced Conguration and P ower I.
• Keyboar d with ngerprint reader (shipped with some models) • P ower-on passwor d (POP), administr ator passwor d, and har d disk drive password to deter unauthorized use of your comput er •.
T able 1. Operating system edition and supported touch feature Operating system edition Supported touch feature Windows 7 Enterprise Single-touch or multi-touch Windows 7 Home Basic Single-touch Windo.
Operating: -50 to 10 000 ft (-15.2 t o 3 048 m) Non-operating: -50 to 35 000 ft (-15.2 to 10 668 m) Electrical input • Input voltage: – L ow range: Minimum: 100 V ac Maximum: 127 V ac Input fr equ.
ThinkV antage Rescue and Recovery The ThinkV antage Rescue and Recovery ® progr am is a one button recovery and r estor e solution that includes a set of self-r ecovery tools to help you diagnose comput er problems, get help, and r ecover from system cr ashes, even if you cannot start the Windows oper ating system.
Antivirus software Y our computer comes with antivirus softwar e that you can use to detect and eliminate viruses. Lenovo provides a full version of antivirus softwar e on your computer with a fr ee 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
3 Liquid crystal display (L CD) panel 10 Brightness contr ol /Right 4 P ower switch 11 Image setup control /L eft 5 P ower indicat or 12 Monit or mode control /Exit 6 Hard disk drive activity indict o.
Rear view Figure 2 “Rear connect or locations” on page 9 shows the locations of the connectors on the rear of your computer . Some connectors on the r ear of your computer ar e color -coded to help you det ermine where t o connect the cables on your computer .
Connector Description PS/2 mouse connector (optional) Used to attach a mouse, a tr ackball, or other pointing devices that use a PS/2 mouse connector . Serial port (optional) Used to attach an ext ernal modem, a serial printer , or other devices that use a 9-pin serial port.
1 F r ame stand 15 Internal speaker 2 Video Electronics Standar ds Association (VESA) frame cover 16 F r ame foot 3 F an duct 17 Har d disk drive 4 Heat sink 18 Right I/O assembly 5 Memory modules (2).
System boar d part and connector locations Figure 4 “System boar d part and connect or locations” on page 12 shows the locations of the parts and connectors on the system board.
Chapter 2. Installing or r eplacing har dware This chapter provides instructions on how to install or r eplace har dware for your computer . This chapt er contains the following t opics: • “Instal.
This section provides instructions on how t o r emove the computer cover . CA UTION: T urn off the computer and wait thr ee to ve minutes to let the computer cool before removing the computer cover . T o r emove the computer cover , do the following: 1.
3. Remove the four scr ews that secur e the fr ame stand. Keep the four scr ews, and put them aside. Y ou will need them when installing the fr ame stand. Figure 6. Removing the frame stand 4. Lift the frame stand off the computer and put it in a safe place.
3. Remove the thr ee scr ews that secur e the lift stand. Keep the thr ee scr ews, and put them aside. Y ou will need them when installing the lift stand.
4. T o reinstall the lift stand, insert the two tabs 1 on the lift stand into the corresponding holes in the computer VESA fr ame, and then slide the lift stand t oward the bottom of the comput er . Align the three screw holes in the lift stand with those in the computer VESA fr ame and then install the three scr ews to secure the lift stand.
3. Remove the comput er cover . See “Removing the computer cover” on page 13. 4. Locat e the rear I/O assembly cover . See “Component locations” on page 10.
6. Remove the screw that secur es the VESA fr ame cover , slide the VESA frame cover t o the bott om of the computer , and then lift it up to remove it fr om the VESA fr ame.
8. Remove the four scr ews 1 that secure the VESA frame t o the computer main brack et and then lift the VESA fr ame off the comput er main bracket. Figure 11.
1. Remove all media from the drives and turn off all attached devices and the computer . Then, disconnect all power cor ds from electrical outlets and disconnect all cables that are connect ed to the comput er . 2. Place a soft, clean towel or cloth on the desk or surface.
Replacing the battery Attention: Do not open your computer or attempt any r epair befor e reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty Guide that came with your computer . T o obtain a copy of the ThinkCentre Safety and W arranty Guide , go to: http://www.
6. Install a new batt ery . Figure 15. Installing a new battery 7. Reinstall the comput er cover and connect the cables. See “Completing the parts r eplacement” on page 50. Note: When the computer is turned on for the rst time aft er replacing the batt ery, an err or message might be displayed.
4. Pull the handle 1 of the har d disk drive br acket upward and then slide the har d disk drive outward to remove it fr om the har d disk drive bay . Figure 16. Removing the hard disk drive 5. Flex the sides of the har d disk drive br acket pr operly to r emove the hard disk drive out of the br acket.
7. Align the four pins 1 on the hard disk drive br acket with the corresponding slots in the har d disk drive bay . Figure 18. Installing the hard disk drive 8. Slide the new har d disk drive with the br acket into the har d disk drive bay . Pr ess the handle of the har d disk drive bracket downwar d until it is secur ed by the two tabs 1 .
Replacing the optical drive Attention: Do not open your computer or attempt any r epair befor e reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty Guide that came with your computer . T o obtain a copy of the ThinkCentre Safety and W arranty Guide , go to: http://www.
6. T o install a new optical drive, slide the new optical drive int o the optical drive bay until it snaps int o position. Figure 21. Installing the optical drive What to do ne xt: • T o work with another piece of hardwar e, go to the appr opriate section.
5. Remove the fan duct by pressing the two tabs 1 inwar d and then pivoting the fan duct upwar d. Figure 22. Removing the fan duct 28 ThinkCentre User Guide.
6. F ollow this sequence to remove the four screws that secure the heat sink t o the syst em board: a. P artially remove screw 1 , then fully r emove screw 2 , and then fully remove screw 1 . b. P artially remove screw 3 , then fully r emove screw 4 , and then fully remove screw 3 .
Replacing the microprocessor Attention: Do not open your computer or attempt any r epair befor e reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty Guide that came with your computer . T o obtain a copy of the ThinkCentre Safety and W arranty Guide , go to: http://www.
c. T ouch only the sides of the micr oprocessor . Do not t ouch the gold contacts on the bott om. d. Do not drop anything ont o the micr oprocessor socket while it is e xposed. The socket pins must be kept as clean as possible. Figure 24. Removing the microprocessor 7.
8. Hold the new micropr ocessor and align the notches 2 on it with the alignment keys in the micropr ocessor socket, or align the small triangle 1 on one corner of the new micr oprocessor with the corresponding beveled corner of the micr oprocessor socket.
3. Remove the comput er cover . See “Removing the computer cover” on page 13. 4. Locat e the WI-FI car d on the syst em board. See “Component locations” on page 10. 5. Disconnect the two cables fr om the WI-FI car d. 6. Car efully remove the two screws that secur e the WI-FI car d to the system boar d.
T o r eplace the Bluetooth module, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer . Then, disconnect all power cor ds from electrical outlets and disconnect all cables that are connect ed to the comput er .
T o r eplace the multi-touch board, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer . Then, disconnect all power cor ds from electrical outlets and disconnect all cables that are connect ed to the comput er .
This section provides instructions on how to r eplace the ambient light sensor . Note: The ambient light sensor is available only in some models. T o r eplace the ambient light sensor , do the following: 1. Remove all media from the drives and turn off all attached devices and the computer .
Replacing the ExpressCar d Attention: Do not open your computer or attempt any r epair befor e reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty Guide that came with your computer . T o obtain a copy of the ThinkCentre Safety and W arranty Guide , go to: http://www.
What to do ne xt: • T o work with another piece of hardwar e, go to the appr opriate section. • T o complete the installation or r eplacement, go t o “Completing the parts r eplacement” on page 50.
8. Route the new int ernal speaker cables and then position the new internal speakers on the fr ont bez el so that the two scr ew holes in each internal speak er align with those in the front bez el. 9. Reinstall the two scr ews to secure each of the int ernal speakers to the front bezel.
6. Remove the two scr ews 1 that secur e the integr ated camer a with micr ophone to the fr ont bezel, and then remove the int egrated camera with micr ophone from the comput er .
4. Remove the fr ame stand or lift stand. See “Removing or r einstalling the frame stand” on page 14 or “Removing or r einstalling the lift stand” on page 15. 5. Remove the r ear I/O assembly cover . See “Removing or r einstalling the r ear I/O assembly cover” on page 17.
Replacing the card reader Attention: Do not open your computer or attempt any r epair befor e reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty Guide that came with your computer . T o obtain a copy of the ThinkCentre Safety and W arranty Guide , go to: http://www.
Replacing the rear I/O assembly Attention: Do not open your computer or attempt any r epair befor e reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty Guide that came with your computer . T o obtain a copy of the ThinkCentre Safety and W arranty Guide , go to: http://www.
8. Install the four screws to secur e the r ear I/O assembly t o the computer main br acket. 9. Reinstall the r ear I/O assembly cover . See “Removing or r einstalling the rear I/O assembly cover” on page 17. What to do ne xt: • T o work with another piece of hardwar e, go to the appr opriate section.
7. T o install the new right I/O assembly into the comput er , position the new right I/O assembly into place and then align the scr ew holes with the corr esponding holes in the comput er main br acket. 8. Install the thr ee scr ews to secur e the right I/O assembly to the comput er main br acket.
7. Remove the four screws 1 that secure the power supply and then r emove the two screws 2 that secure the power cor d connector br acket. Note the routing of the power cord connector cable 3 . Lift the power supply up to remove it fr om the comput er main br acket.
Replacing the k eyboard Attention: Do not open your computer or attempt any r epair befor e reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty Guide that came with your computer . T o obtain a copy of the ThinkCentre Safety and W arranty Guide , go to: http://www.
3. Correctly install the batt eries for the new wir eless keyboard by referring to the following illustr ations: 4. Remove the USB dongle from the wir eless mouse compartment and connect it to an available USB connectors on the computer . See “Replacing the wir eless mouse” on page 49 .
2. Disconnect all power cords from electrical outlets. 3. Locat e the mouse connect or . Note: Y our mouse might be connected to a PS/2 mouse connect or 1 or a USB connector 2 . Figure 39. Mouse connectors 4. Disconnect the failing mouse cable from the comput er .
Notes: T o save your batt ery ener gy, do the following when you ar e not using the wir eless k eyboard and mouse: 1. Switch off the power button on the bottom of the wireless mouse. 2. Disconnect the USB dongle fr om your comput er and st ore it in the wir eless mouse compartment.
3. Lower and position the comput er cover into place and then slide the computer cover t oward the bott om of the computer until the cover is secured into place. Figure 40. Installing the computer cover 4. Lock the comput er cover if you have an int egrat ed cable lock.
An int egrated cable lock, sometimes referr ed to as the Kensington lock, can be used to secure your computer to a desk, a table, or other non-permanent xture. The integr ated cable lock attaches to the integr ated cable lock slot in the r ear of your comput er and is oper ated with a key .
5. Close the computer cover and connect the power cor d. See “Completing the parts r eplacement” on page 50. 6. T urn on the computer and leave it on for appro ximately 10 seconds. Then, turn off the comput er by holding the power switch for appro ximately ve seconds.
54 ThinkCentre User Guide.
Chapter 3. Recovery information This chapter pr ovides information about the r ecovery solutions provided by Lenovo. This chapt er contains the following t opics: • “Creating and using recovery me.
On the Windows 7 oper ating system and the Windows Vista operating system, you can use recovery media to rest ore the comput er to the factory default settings only . Y ou can use recovery media to put the comput er in an operational stat e aft er all other methods of r ecovery have failed.
• T o perform a backup oper ation using the Rescue and Recovery progr am on the Windows Vista oper ating system, do the following: 1. F r om the Windows deskt op, click Start ➙ All P rograms ➙ ThinkV antage ➙ Rescue and Recovery . The Rescue and Recovery progr am opens.
independently from the Windows oper ating system, you can r estore the fact ory default settings even if you cannot start the Windows operating system.
1. F r om the Windows desktop, click Start ➙ All P rograms ➙ Lenovo ThinkV antage T ools ➙ Enhanced Backup and Restor e . The Rescue and Recovery progr am opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.
T o install or r einstall the device driver for a factory-installed device, do the following: 1. T urn on the comput er . 2. Use Windows Explor er or My Computer to display the direct ory structure of your har d disk drive. 3. Go t o the C:SWT OOLS dir ectory .
Chapter 4. Using the Setup Utility pr ogram Y ou can use the Setup Utility progr am to view and change the congur ation settings of your computer , regar dless of which oper ating system you are using. However , the operating system settings might override any similar settings in the Setup Utility progr am.
P assword considerations A password can be any combination of up t o 64 (1 to 64) alphabetic and numeric char acters. F or security reasons, it is r ecommended to use a str ong password that cannot be easily compr omised. T o set a str ong password, use the following guidelines: Note: The Setup Utility pr ogram passwords ar e not case sensitive.
Enabling or disabling a device This section pr ovides instructions on how t o enable or disable user access to a device. USB Support Use this option to enable or disable a USB connect or . When a USB connect or is disabled, the device connected to the USB connector cannot be used.
T o view or permanently change the congured startup device sequence, do the following: 1. Start the Setup Utility pr ogram. See “Starting the Setup Utility pr ogram” on page 61. 2. Select Startup ➙ Primary Boot Sequence . Read the information displayed on the right side of the screen.
Chapter 5. Updating syst em progr ams This chapter pr ovides information about updating the POST and BIOS, and how to r ecover fr om a POS T and BIOS update failure.
5. When pr ompted to change the machine type and model, it is suggested that you pr ess N. However , if you do want t o change the machine type and model, pr ess Y , then type in the machine type and model and pr ess Enter . 6. F ollow the instructions on the screen to complet e the updat e.
11. Install the comput er cover and r econnect all cables and power cor ds that wer e disconnect ed. See “Completing the parts r eplacement” on page 50.
68 ThinkCentre User Guide.
Chapter 6. T roubleshooting and diagnostic programs This chapt er pr ovides information about some basic tr oubleshooting and diagnostic progr ams. If your computer problem is not described in this chapt er , see Chapter 7 “Getting information, help, and service” on page 73 for additional tr oubleshooting r esources.
Symptom Action The wir eless keyboar d or mouse does not work. V erify that: • The computer is turned on. • The battery or batteries installed in the wir eless keyboard or mouse are in good condition. • The wir eless congurations ar e all set corr ectly .
T o run the Lenovo Solution Center pr ogram on the Windows 7 oper ating syst em, click Start ➙ All P rograms ➙ L enovo ThinkV antage T ools ➙ Syst em Health and Diagnostics . F ollow the instructions on the scr een. F or additional information, refer t o the Lenovo Solution Cent er help syst em.
Creating a diagnostic disc This section provides instructions on how to cr eate a diagnostic disc. T o cr eate a diagnostic disc, do the following: 1. Download a self-starting bootable disc image (known as an ISO image) of the diagnostic pr ogram from: http://www.
Chapter 7. Getting information, help, and service This chapt er provides information about help, service, and t echnical assistance for L enovo products.
The ThinkV antage P roductivity Center progr am contains information sour ces and tools designed t o make computing easy and secur e. It provides easy access to various technologies, such as: • P ow.
• Find a Service P rovider locat ed near you. Lenovo Support W eb site T echnical support information is available on the Lenovo Support Web sit e at: http://www.
• Conguration of BIOS as part of an installation or upgr ade • Changes, modications, or upgr ades to device drivers • Installation and maintenance of network operating systems (NOS) • In.
Appendix A. Notices Lenovo may not offer the pr oducts, services, or featur es discussed in this document in all countries. Consult your local Lenovo r epresentative for information on the products and services currently available in your area.
T elevision output notice The following notice applies t o models that have the factory-installed t elevision-output feature. This pr oduct incorporat es copyright pr otection technology that is pr otected by method claims of certain U .S. patents and other intellectual pr operty rights owned by Macrovision Corpor ation and other rights owners.
Batteries or packaging for batt eries are labeled in accordance with Eur opean Directive 2006/66/EC concerning batt eries and accumulat ors and waste batteries and accumulators. The Dir ective det ermines the framework for the r eturn and r ecycling of used batteries and accumulators as applicable throughout the European Union.
80 ThinkCentre User Guide.
Inde x A a rescue medium, cr eating and using 58 Access Help 74 Administrat or password 62 ambient light sensor , r eplacing 35 antivirus softwar e 7 audio subsystem 1 B backup and recovery operations.
L Lenovo Solution Center 70 Lenovo ThinkV antage T oolbo x 71 Lenovo Web site 74 Lenovo Welcome 5 M media, creating and using r ecovery media 55 memory module installing 20 system boar d 20 Microphone.
software overview 5 solving r ecovery problems 60 starting the Setup Utility pr ogram 61 startup device 63 sequence, changing 63 tempor ary, selecting 63 system management 2 progr ams 65 system boar d.
84 ThinkCentre User Guide.
.
Part Number: 89Y8034 Printed in USA (1P) P/N: 89Y8034 *89Y8034*.
An important point after buying a device Lenovo THINKCENTRE 2471 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lenovo THINKCENTRE 2471 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lenovo THINKCENTRE 2471 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lenovo THINKCENTRE 2471 you will learn all the available features of the product, as well as information on its operation. The information that you get Lenovo THINKCENTRE 2471 will certainly help you make a decision on the purchase.
If you already are a holder of Lenovo THINKCENTRE 2471, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lenovo THINKCENTRE 2471.
However, one of the most important roles played by the user manual is to help in solving problems with Lenovo THINKCENTRE 2471. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lenovo THINKCENTRE 2471 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
