Instruction/ maintenance manual of the product 3265 Lenovo
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ThinkCentr e User Guide Machine T ypes: 0800, 0852, 0870, 2471, 2557, 3091, 3265, 3373, 3429, 3650, 3678, 4285, 5205, and 5248.
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ThinkCentr e User Guide Machine T ypes: 0800, 0852, 0870, 2471, 2557, 3091, 3265, 3373, 3429, 3650, 3678, 4285, 5205, and 5248.
Note: Before using this information and the pr oduct it supports, be sur e to read and understand the ThinkCentre Safety and Warranty Guide and Appendix A “Notices” on page 79.
Contents Important safety information . . . . . . v Chapter 1. Product overview . . . . . . 1 F eatures . . . . . . . . . . . . . . . . . . 1 Single-touch and multi-touch feature . . . . . 3 Specications . . . . . . . . . . . . . . . . 4 Software overview .
Recovering fr om a POST/BIOS update failur e . . 68 Chapter 6. T roubleshooting and diagnostic progr ams . . . . . . . . . 71 Basic tr oubleshooting . . . . . . . . . . . . 71 Diagnostic pr ograms . . . . . . . . . . . . 72 Lenovo ThinkV antage T oolbox .
Important safety information CA UTION: Before using this manual, be sur e to read and understand all the related safety information for this product. Refer to the ThinkCentre Safety and W arranty Guide that you received with this product for the latest safety information.
vi ThinkCentre User Guide.
Chapter 1. Product overview This chapter provides information about the computer features, specications, preinstalled softwar e progr ams, and connector and part locations. This chapt er contains the following t opics: • “Featur es” on page 1: This section provides information about the comput er features.
Connectivity • 10/100/1000 Mbps Ethernet controller System management features • Ability to stor e the power -on self-test (POS T) har dware test r esults • Advanced Conguration and P ower In.
Chapter 1. Product overview This chapter provides information about the computer features, specications, preinstalled softwar e progr ams, and connector and part locations. This chapt er contains the following t opics: • “F eatur es” on page 1: This section pr ovides information about the computer featur es.
T able 1. Operating syst em edition and supported touch feature Operating system edition Supported touch feature Windows 7 Enterprise Single-touch or multi-touch Windows 7 Home Basic Single-touch Wind.
Computer dimensions (without a stand and frame foot) Width: 560 mm (22.05 inches) Height: 392 mm (15.43 inches) Depth: 79 mm (3.11 inches) or 86 mm (3.39 inches) (varies by congur ation) Computer dimensions (with a stand and fr ame foot) • Width: 560 mm (22.
Software overview The computer comes with a pr einstalled oper ating system and sever al preinstalled applications. Software provided with your Windows oper ating system This section provides information about the softwar e pr ovided with your Windows oper ating system.
provided by L enovo, such as the Rescue and Recovery progr am and the ThinkV antage P roductivity Cent er progr am. Lenovo ThinkV antage T oolbo x The L enovo ThinkV antage T oolbox progr am helps you.
F ront view Figure 1 “F ront control and part locations” on page 8 shows the locations of the controls and parts on the front of your computer . Figure 1.
T o use your computer in monit or mode, you need to have a second computer . Connect one end of the VGA cable to the VGA IN connect or on the rear of your comput er , and the other end to the VGA connect or on the second computer .
4 Micr ophone connector 12 USB connectors (4) 5 USB connect or 13 DisplayP ort out connect or 6 Serial port (available in some models) 14 VGA IN connector 7 PS/2 mouse connector (available in some mod.
Component locations Figure 3 “Component locations” on page 11 shows the locations of the various components in your computer . T o remove the comput er cover and access the inside of the computer , see “Removing the computer cover” on page 15 .
11 Internal speaker 25 Integrat ed camer a with microphone* 12 Bluet ooth module* 26 Ambient light sensor* 13 System fan 27 Multi-touch board* 14 Rear I/O assembly cover 28 VESA fr ame Notes: 1. * denotes optional parts, which ar e available in some models.
7 Bluetooth module cable connector 21 SA T A connect or 8 Wireless k eyboard and mouse connect or 22 SA T A connect or 9 Clear Complementary Metal Oxide Semiconductor (CMOS) /Recovery jumper 23 Optica.
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Chapter 2. Installing or r eplacing har dware This chapter provides instructions on how to install or replace hardwar e for your computer . This chapt er contains the following t opics: • “Install.
This section provides instructions on how t o r emove the computer cover . CA UTION: T urn off the computer and wait thr ee t o ve minutes t o let the comput er cool befor e r emoving the computer cover . T o r emove the computer cover , do the following: 1.
3. Remove the four screws that secure the frame stand. Keep the four screws, and put them aside. Y ou will need them when installing the fr ame stand. Figure 6. Removing the frame stand 4. Lift the frame stand off the computer and put it in a safe place.
3. Remove the thr ee screws that secure the lift stand. K eep the thr ee scr ews, and put them aside. Y ou will need them when installing the lift stand.
4. T o reinstall the lift stand, insert the two tabs 1 on the lift stand into the corresponding holes in the computer VESA fr ame, and then slide the lift stand towar d the bott om of the comput er . Align the three screw holes in the lift stand with those in the computer VESA fr ame and then install the thr ee scr ews to secure the lift stand.
3. Remove the comput er cover . See “Removing the computer cover ” on page 15. 4. Locat e the rear I/O assembly cover . See “Component locations” on page 11.
6. Remove the screw that secur es the VESA fr ame cover , slide the VESA frame cover t o the bott om of the computer , and then lift it up to remove it fr om the VESA fr ame.
8. Remove the four scr ews 1 that secure the VESA frame t o the computer main brack et and then lift the VESA fr ame off the comput er main bracket. Figure 11.
1. Remove all media fr om the drives and turn off all attached devices and the computer . Then, disconnect all power cords fr om electrical outlets and disconnect all cables that are connected to the comput er . 2. Place a soft, clean t owel or cloth on the desk or surface.
Replacing the battery Attention: Do not open your computer or attempt any repair befor e r eading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your comput er . T o obtain a copy of the ThinkCentre Safety and W arranty Guide , go to: http://www.
6. Install a new batt ery . Figure 15. Installing a new battery 7. Reinstall the comput er cover and connect the cables. See “Completing the parts r eplacement” on page 52. Note: When the comput er is turned on for the rst time aft er replacing the batt ery, an err or message might be displayed.
4. Pull the handle 1 of the hard disk drive br acket upward and then slide the har d disk drive outward to remove it fr om the har d disk drive bay . Figure 16. Removing the hard disk drive 5. Flex the sides of the har d disk drive br acket properly to remove the har d disk drive out of the br acket.
7. Align the four pins 1 on the har d disk drive br acket with the corresponding slots in the har d disk drive bay . Figure 18. Installing the hard disk drive 8. Slide the new har d disk drive with the br acket into the har d disk drive bay . P ress the handle of the hard disk drive bracket downwar d until it is secur ed by the two tabs 1 .
Replacing the optical drive Attention: Do not open your computer or attempt any repair befor e r eading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your comput er . T o obtain a copy of the ThinkCentre Safety and W arranty Guide , go to: http://www.
6. T o install a new optical drive, slide the new optical drive int o the optical drive bay until it snaps into position. Figure 21. Installing the optical drive What to do ne xt: • T o work with another piece of har dware, go to the appr opriate section.
5. Remove the fan duct by pr essing the two tabs 1 inward and then pivoting the fan duct upward. Figure 22. Removing the fan duct 30 ThinkCentre User Guide.
6. F ollow this sequence t o remove the four screws that secur e the heat sink t o the syst em board: a. P artially remove screw 1 , then fully r emove scr ew 2 , and then fully remove screw 1 . b. P artially remove scr ew 3 , then fully remove screw 4 , and then fully remove screw 3 .
Replacing the microprocessor Attention: Do not open your computer or attempt any repair befor e r eading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your comput er . T o obtain a copy of the ThinkCentre Safety and W arranty Guide , go to: http://www.
c. T ouch only the sides of the micropr ocessor . Do not t ouch the gold contacts on the bott om. d. Do not dr op anything ont o the micr oprocessor sock et while it is exposed. The socket pins must be kept as clean as possible. Figure 24. Removing the microprocessor 7.
8. Hold the new micr oprocessor and align the notches 2 on it with the alignment keys in the micropr ocessor socket, or align the small triangle 1 on one corner of the new micr oprocessor with the corresponding beveled corner of the micr oprocessor socket.
3. Remove the comput er cover . See “Removing the computer cover ” on page 15. 4. Locat e the WI-FI car d on the syst em board. See “Component locations” on page 11. 5. Disconnect the two cables fr om the WI-FI car d. 6. Car efully remove the two screws that secur e the WI-FI card to the system boar d.
T o r eplace the Bluetooth module, do the following: 1. Remove all media fr om the drives and turn off all attached devices and the computer . Then, disconnect all power cords fr om electrical outlets and disconnect all cables that are connected to the comput er .
T o r eplace the multi-touch board, do the following: 1. Remove all media fr om the drives and turn off all attached devices and the computer . Then, disconnect all power cords fr om electrical outlets and disconnect all cables that are connected to the comput er .
This section provides instructions on how to r eplace the ambient light sensor . Note: The ambient light sensor is available only in some models. T o r eplace the ambient light sensor , do the following: 1. Remove all media fr om the drives and turn off all attached devices and the computer .
Replacing the ExpressCar d Attention: Do not open your computer or attempt any repair befor e r eading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your comput er . T o obtain a copy of the ThinkCentre Safety and W arranty Guide , go to: http://www.
What to do ne xt: • T o work with another piece of har dware, go to the appr opriate section. • T o complete the installation or r eplacement, go to “Completing the parts r eplacement” on page 52.
8. Route the new internal speaker cables and then position the new int ernal speakers on the front bez el so that the two scr ew holes in each internal speaker align with those in the fr ont bezel. 9. Reinstall the two scr ews to secure each of the internal speakers to the front bezel.
6. Remove the two scr ews 1 that secur e the integr ated camer a with micr ophone to the fr ont bezel, and then remove the int egrated camera with micr ophone from the comput er .
4. Remove the fr ame stand or lift stand. See “Removing or reinstalling the fr ame stand” on page 16 or “Removing or r einstalling the lift stand” on page 17. 5. Remove the r ear I/O assembly cover . See “Removing or reinstalling the r ear I/O assembly cover” on page 19.
Replacing the card reader Attention: Do not open your computer or attempt any repair befor e r eading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your comput er . T o obtain a copy of the ThinkCentre Safety and W arranty Guide , go to: http://www.
Replacing the rear I/O assembly Attention: Do not open your computer or attempt any repair befor e r eading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your comput er . T o obtain a copy of the ThinkCentre Safety and W arranty Guide , go to: http://www.
8. Install the four screws to secur e the rear I/O assembly t o the computer main br acket. 9. Reinstall the r ear I/O assembly cover . See “Removing or r einstalling the rear I/O assembly cover” on page 19. What to do ne xt: • T o work with another piece of har dware, go to the appr opriate section.
7. T o install the new right I/O assembly into the computer , position the new right I/O assembly int o place and then align the scr ew holes with the corr esponding holes in the computer main br acket. 8. Install the thr ee scr ews to secur e the right I/O assembly to the computer main br acket.
7. Remove the four screws 1 that secure the power supply and then r emove the two screws 2 that secure the power cor d connector br acket. Note the r outing of the power cor d connector cable 3 . Lift the power supply up to remove it fr om the comput er main br acket.
Replacing the k eyboard Attention: Do not open your computer or attempt any repair befor e r eading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your comput er . T o obtain a copy of the ThinkCentre Safety and W arranty Guide , go to: http://www.
3. Correctly install the batteries for the new wireless keyboard by referring to the following illustr ations: 4. Remove the USB dongle from the wir eless mouse compartment and connect it to an available USB connectors on the computer . See “Replacing the wir eless mouse” on page 51 .
2. Disconnect all power cords from electrical outlets. 3. Locat e the mouse connect or . Note: Y our mouse might be connected t o a PS/2 mouse connect or 1 or a USB connector 2 . Figure 39. Mouse connectors 4. Disconnect the failing mouse cable from the computer .
Notes: T o save your batt ery ener gy, do the following when you ar e not using the wir eless keyboard and mouse: 1. Switch off the power button on the bottom of the wireless mouse. 2. Disconnect the USB dongle from your comput er and store it in the wireless mouse compartment.
3. Lower and position the computer cover into place and then slide the computer cover t oward the bott om of the computer until the cover is secur ed into place. Figure 40. Installing the computer cover 4. Lock the computer cover if you have an integr ated cable lock.
An int egrated cable lock, sometimes referr ed to as the Kensington lock, can be used t o secure your computer to a desk, a table, or other non-permanent xture. The integr ated cable lock attaches to the integr ated cable lock slot in the r ear of your computer and is oper ated with a key .
5. Close the computer cover and connect the power cor d. See “Completing the parts r eplacement” on page 52. 6. T urn on the computer and leave it on for appro ximately 10 seconds. Then, turn off the computer by holding the power switch for appro ximately ve seconds.
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Chapter 3. Recover y information This chapter pr ovides information about the r ecovery solutions provided by Lenovo. This chapt er contains the following t opics: • “Creating and using recovery m.
On the Windows 7 operating system and the Windows Vista oper ating syst em, you can use r ecovery media to rest ore the computer to the factory default settings only . Y ou can use r ecovery media t o put the comput er in an operational stat e aft er all other methods of r ecovery have failed.
• T o perform a backup operation using the Rescue and Recovery pr ogram on the Windows Vista operating system, do the following: 1. F r om the Windows desktop, click Start ➙ All Progr ams ➙ ThinkV antage ➙ Rescue and Recovery . The Rescue and Recovery progr am opens.
independently from the Windows oper ating syst em, you can rest ore the fact ory default settings even if you cannot start the Windows operating system.
1. F r om the Windows desktop, click Start ➙ All P rograms ➙ Lenovo ThinkV antage T ools ➙ Enhanced Backup and Restor e . The Rescue and Recovery progr am opens. 2. In the Rescue and Recovery main window , click the Launch advanced Rescue and Recovery arr ow.
T o install or r einstall the device driver for a factory-installed device, do the following: 1. T urn on the comput er . 2. Use Windows Explorer or My Computer to display the directory structure of your hard disk drive. 3. Go t o the C:SWT OOLS dir ectory .
Chapter 4. Using the Setup Utility program Y ou can use the Setup Utility progr am to view and change the congur ation settings of your computer , regar dless of which oper ating system you ar e using. However , the oper ating system settings might override any similar settings in the Setup Utility progr am.
P assword considerations A password can be any combination of up to 64 (1 to 64) alphabetic and numeric char acters. F or security reasons, it is r ecommended to use a strong password that cannot be easily compromised. T o set a str ong password, use the following guidelines: Note: The Setup Utility pr ogram passwor ds ar e not case sensitive.
Enabling or disabling a device This section pr ovides instructions on how t o enable or disable user access to a device. USB Support Use this option to enable or disable a USB connector . When a USB connect or is disabled, the device connect ed t o the USB connector cannot be used.
T o view or permanently change the congur ed startup device sequence, do the following: 1. Start the Setup Utility progr am. See “Starting the Setup Utility pr ogram” on page 63. 2. Select Startup ➙ Primary Boot Sequence . Read the information displayed on the right side of the screen.
Chapter 5. Updating system progr ams This chapter pr ovides information about updating the POST and BIOS, and how to recover fr om a POS T and BIOS update failure.
5. When pr ompted to change the machine type and model, it is suggested that you press N. However , if you do want t o change the machine type and model, pr ess Y , then type in the machine type and model and pr ess Enter . 6. F ollow the instructions on the screen t o complet e the updat e.
11. Install the computer cover and r econnect all cables and power cords that were disconnected. See “Completing the parts replacement” on page 52.
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Chapter 6. T roubleshooting and diagnostic progr ams This chapt er pr ovides information about some basic tr oubleshooting and diagnostic progr ams. If your computer problem is not described in this chapt er , see Chapter 7 “Getting information, help, and service” on page 75 for additional tr oubleshooting r esources.
Symptom Action The wir eless keyboar d or mouse does not work. V erify that: • The computer is turned on. • The battery or batteries installed in the wir eless keyboard or mouse ar e in good condition. • The wireless congur ations are all set correctly .
PC-Doctor for Rescue and Recovery The PC-Doct or for Rescue and Recovery diagnostic progr am is part of the Rescue and Recovery workspace on your L enovo computer . Use the PC-Doct or for Rescue and Recovery progr am if you ar e unable to start the Windows operating system.
6. Remove the diagnostic disc fr om the optical drive after completing the diagnostic t est. Cleaning an optical mouse This section provides instructions on how to clean an optical mouse. An optical mouse uses a LED and an optical sensor t o navigat e the pointer .
Chapter 7. Getting information, help, and service This chapt er provides information about help, service, and t echnical assistance for Lenovo products.
The ThinkV antage P roductivity Center progr am contains information sources and tools designed t o make computing easy and secur e. It provides easy access t o various technologies, such as: • P ow.
Chapter 7. Getting information, help, and service This chapt er provides information about help, service, and t echnical assistance for Lenovo products.
If possible, be at your computer when you call. Have the following information available: • Machine type and model • Serial numbers of your hardwar e pr oducts • Description of the pr oblem • .
Appendix A. Notices Lenovo may not offer the pr oducts, services, or featur es discussed in this document in all countries. Consult your local Lenovo r epresentative for information on the products and services curr ently available in your area.
T elevision output notice The following notice applies t o models that have the fact ory-installed television-output featur e. This pr oduct incorporat es copyright prot ection t echnology that is prot ected by method claims of certain U .S. patents and other intellectual pr operty rights owned by Macrovision Corporation and other rights owners.
Inde x A a rescue medium, cr eating and using 60 Access Help 76 Administrat or password 64 ambient light sensor , r eplacing 37 antivirus software 7 audio subsystem 1 B backup and recovery operations .
L Lenovo ThinkV antage T oolbo x 72 Lenovo W eb site 76 Lenovo W elcome 6 M media, creating and using recovery media 57 memory module installing 22 system boar d 22 Microphone connector 10 micropr oce.
solving r ecovery problems 62 starting the Setup Utility pr ogram 63 startup device 65 sequence, changing 65 tempor ary, selecting 65 system management 2 progr ams 67 system boar d locating parts 12 m.
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Part Number: 89Y8034 Printed in USA (1P) P/N: 89Y8034 *89Y8034*.
An important point after buying a device Lenovo 3265 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lenovo 3265 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lenovo 3265 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lenovo 3265 you will learn all the available features of the product, as well as information on its operation. The information that you get Lenovo 3265 will certainly help you make a decision on the purchase.
If you already are a holder of Lenovo 3265, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lenovo 3265.
However, one of the most important roles played by the user manual is to help in solving problems with Lenovo 3265. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lenovo 3265 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
