Instruction/ maintenance manual of the product AP9268 APC
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APC KVM Switc h AP9268 AP92 78 F or use in the United States: English.
Thank You! Thank you for selecting the APC KVM Switch. The APC KVM Switch has been designed for many years of reliable, maintenance free service. APC is dedicated to the development of high-performanc.
Rack Mount Safety Considerations Note: The AC inlet is the main disconnect. • Elevated Ambient Temperature: If installed in a closed rack assembly, the operation temperature of the rack environment may be greater than room ambient. Use care not to exceed the rated maximum ambient temperature of the unit.
APC KVM Switch Installer/User Guide INSTRUCTIONS: The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
5. 1 Multiuser Operations ......................................................................................................... 2 4 5.2 Multi Chassis Operation .......................................................................................
1 Product Overview The APC KVM Switch allows you to control up to 64 PC, Sun or USB computers with one keyboard, m onitor and mouse. The APC KVM Swit ch works with Sun Wo rkstations, USB computers, IB.
APC KVM Switch Installer/User Guide 2 Tr ackman M arble FX, Kensington 4 Button Mouse, Microsoft Explorer Mouse and the Microsoft IntelliMouse family . Plug and play The APC KVM Switch supports Plug and Play video and is compliant with the VESA DDC2B standard.
3 XGA/XGA-II support If you wish to use XGA or XGA-II video, you will need to purchase an adapter available from your local reseller . 1 .2 Compatibility Push-button & keyboard switching In additi.
APC KVM Switch Installer/User Guide 4 1. Power down all computers that will be part of your APC KVM Switch system. Connecting your Local P eripherals 2. Locate your keyboard, video monitor and mouse. 3. Plug your VGA monitor cable into the port labeled on the back of your APC KVM Switch or plug your 13W3 monitor cable into the included adapter .
5 Basic Installation Connecting your R emote P eripherals 4. Plug a standard Category 5 Unshielded T wisted Pair cable (up to 500 feet) into the RJ-45 style modular jack on the rear of the APC KVM Switch. APC C5T or APC P5T cable is strongly recommended to achieve best performance and maximum distance.
APC KVM Switch Installer/User Guide 6 7. Connect the Category 5 cable to the modular jack on the rear of the Remote User Receiver . 8. Connect the circular power plug from the wall mount power supply to the power port on the Remote User Receiver . Then plug the power supply into a convenient electrical outlet.
7 Basic Installation 10. Locate your next input cable. Repeat step 10 until all computers are properly attached to the APC KVM Switch. PS/2 KEYBOARD CABLE PS/2 MOUSE CABLE VG A MONIT OR CABLE AP9850 CABLE SHOWN Connecting Computers to the APC KVM Switc h 9.
APC KVM Switch Installer/User Guide 8 12 . P owe r- u p yo ur APC KVM S w itch u nit fi rst, then po wer u p all att ach ed comp uters. 13. If your remote user location utilizes Sun peripherals you will need to set the APC KVM Switch to recognize them before they can be used.
9 Basic Installation At tac hing Multiple Switch Units (P leas e not e t hat cascading can only be don e with AP98 50, AP98 5 1 or AP98 5 3 cables) 1. Follow steps 1-8 of the Basic Install section for each cascaded unit. 2. Plug the 25-pin “D” connector of your input cable into any available channel port on the rear of your base Switch unit.
APC KVM Switch Installer/User Guide 10 3. 1 Basic Oper ations- Overview Yo ur APC KVM Switch may be operated in a non-secure (no password required) or secure (password required) mode. All units ship defaulted to the non-secure mode. For information on implementing password security , see the “Administrator Functions” section of chapter 4.
11 Basic Operations The following notational conventions appear throughout this chapter to illustrate commands for operating the APC KVM Switch. Whenever you see one of the symbols listed on the left side of the table, substitute the corresponding steps or values listed on the right side of the table.
APC KVM Switch Installer/User Guide 12 K ey Sequence Action <CM> Addr <Enter> Selects an activ e channel via k eyboar d. One of the ways to change the active channel in a non-secured APC KVM Switch system is by entering a short sequence of keystrokes on the keyboard.
13 On-Screen Display Operations Ke y Sequence Action <CM> Kn <Enter> Sets the keyboar d scan set where n is a scan set number 1-3. <CM> MR <Enter> If you hot-plug your mouse cable, you may experience a loss of mouse signal. Use this command to r estor e the signal if you are using a PC with a standard PS/2 mouse driver .
APC KVM Switch Installer/User Guide 14 A ctivate on-screen display (OSD) by pressing either of the keyboard Control keys twice w ithin one second. In non-secure mode, this brings up the main O SD W indow, “Administrator Channel List”. In secure mode, activating OSD will bring up the “User Login” window .
15 On-Screen Display Operations This window lists all named channels in your APC KVM Sw itch s ystem. They will be listed alphabetically with their channel addresses and access status beside them. Beside the address there will be a small circle. If the circle is fi lled, the computer in question is powered on.
APC KVM Switch Installer/User Guide 16 APC KVM Switch Configure Channel Add Channel ENTER-accept ESC-previous Change Channel Address Options For ID window Dwell Time For ID window Alpha Scan Dwell Tim.
17 On-Screen Display Operations Add Channel Name Scan Dwell Time ID Dwell Time APC KVM Switch Address ESC = exit Save Changes Enter = activate 5 5 THE ADD CHANNEL WINDO W Basic Channel Maintenance is performed from the Administrator Command Menu, and is available if you are operating in non-secure mode or if you are the system administrator.
APC KVM Switch Installer/User Guide 18 Editing Channel Names and Addresses 1. Highlight the channel you wish to change in the main OSD Window. 2. Press the Control key twice to access the Command Menu o r press the F2 key once. (If you press F2, skip Step 3.
19 On-Screen Display Operations Operation Procedure Move the ID Window Use the arrow keys or mouse to move the ID Window's position on the monitor. (Hold down t he SHIFT k ey to move fa st er .) If the window fl ickers but does not move, continue tapping the arrow keys until it moves back into range.
APC KVM Switch Installer/User Guide 20 Setting the ID Window Dwell Time This menu selection lets you set the time that the ID W indow remains on screen after a channel switch. Each channel can be confi gured independently . The default time is set for fi ve seconds.
21 On-Screen Display Operations The Administrator Fu nctions Menu is accessed from the Adm inistrator Commands Menu. H ere, you can setup the administrator and user accounts, enable and disable the setup port and utilize the APC KVM Switch’ s FLASH upgrade feature.
APC KVM Switch Installer/User Guide 22 Creating the Administr ator Account 1. Press the Control key twice to access the Command Menu. 2. Select ‘Administrator Functions’ from the Command Menu. 3. Select ‘Setup Administrator ’ from the Administrator Menu.
23 On-Screen Display Operations 7. Choose the ‘Access Se tup’ heading. H ere, you w ill see a l isting of all attached servers in the channel list. For each server, choose a level of access for this user by selecting one of the function keys listed on the screen: F5 for no access, F6 for video only or F7 for video and keyboard/mouse capability.
APC KVM Switch Installer/User Guide 24 5. 1 Advanced Oper ation- Multiuser Operation The APC KVM Switch provides advanced features. Primarily , it offers the benefi t of adding a Remote User Receiver to provide for a remote user that may be located up to 500 feet away from the APC KVM Switch.
25 Advanced Operation Multi chassis operation involves independent access only . Bo th users can simultaneously and independently access any computer attached to the base APC KVM Sw itch unit. Similarly, independent access is po ssible across expansion units as long as each user is accessing a different expansion unit.
APC KVM Switch Installer/User Guide 26 For example, in the confi guration below , two users can access nine computers through three APC KVM Switch units. Independent Access Options 1) Both users can independently access the three computers attached to the base unit at any time.
27 Advanced Operation The APC KVM Switc h allows you to use PS/2 or Sun keyboards to operate any type of attached computer. However, when crossing platforms, certain keys will need to be ‘remapped’ in order to provide all of the functions available on the keyboard native to that platform.
APC KVM Switch Installer/User Guide 28 Pe ripheral Ke yboard On Shif t-F1 1 Scroll Lock Computer Key PS/2 F1 1 Sun Sleep Powe r On On Of f On Of f Win 98/Mac Win 98/2000 Win 98/2000 Win 98/Mac Win 98/2000 Win 98/Mac T able 2: Po wer/Sleep for USB Computers Sun keyboards have a power key used to power the workstation on and off.
29 Channel Scanning APC KVM Switch's scanning feature allows you to automatically monitor , or scan, your computer channels without intervention. When keyboard activity is detected, scanning is suspended until all keyboard activity stops. Scanning then resumes with the next channel in sequence.
APC KVM Switch Installer/User Guide 30 Fr om the OSD menu. 1. From the main OSD W indow , press the Control key twice to access the Command Menu. 2. T oggle ‘Scanning is OFF’, ‘Scanning by Name’, ‘Scanning by Address’ or ‘Scanning by List’ from the menu.
31 Channel Scanning 6.3 Scanning by List Scanning by list allows you to create a customized scanning order for the switch to follow . Any active channel in the system can be scanned in any order , as many times as desired. To confi gure the scan list, open the main OSD window by pressing either of the Control keys twice.
APC KVM Switch Installer/User Guide 32 Mechanical Height: 1 .7" (4.5 cm) Width: 1 7 .2" (43.7 cm) Depth: 6.5" (1 6.5 1 cm) Weight: 4.8 lbs (2.
33 Appendices 7.2 Specifi cations for Remote User Receiver (AP9279) Mechanical Height: 1 .9" (4.8 cm) Width: 8. 1" (20.6 cm) Depth: 4.8" (1 2.
APC KVM Switch Installer/User Guide 34 7. 3 FL ASH Upgrading To upgrade the FLASH code on your APC KVM Switch, you will fi rst need to obtain the latest FLASH fi rmware revision from APC. It is available online at www .apc.com. Next you will need a serial cable (available at most electronics stores) to connect a computer to your APC KVM Swit ch .
35 Appendices Confi gure your terminal program to the following settings: 38,400 Baud 8 Bits No Parity 1 Stop Bit No Flow Control Activate the OSD menu on your APC KVM Switch by tapping the Control key twice. Enter Control twice more to activate the Administrator Commands screen and then select Administrator Functions.
APC KVM Switch Installer/User Guide 36 Symptom Action No status light V erify unit is turned on. Check power cable. If status light still does not light, turn of f the unit and chec k the fuse located under the po wer cor d connector . If the problem persists, contact APC T echnical Suppor t.
37 Appendices Symptom Action Unable t o hot-key switc h to Check the pow er indicator on the OSD scr een to a channel ensure that the syst em in question is power ed. V erify that you are not in secur e mode. (No lock symbol on OSD screen.) V erif y that you are in hot-key mode by c hecking to see if t he green st at us LED is blink ing .
APC KVM Switch Installer/User Guide 38 Symptom Action Mouse is inoperable on one If the mouse is inoperable on a channel, try the mouse computer c hannel rese t command <MR> or <MW> with that PC selected. (For instructions on command mode, see ‘Basic Operations’ .
39 Appendices Symptom Action K eyboar d is inoperable on If keyboar d does not function on one channel, verify one comput er channel that the cables from the comput er to the APC KVM Switch ar e connected pr operly . If you ar e operating in secure mode, verify y our k eyboar d and mouse privileges.
APC KVM Switch Installer/User Guide 40 Symptom Action OSD menu does not “pop-up” V erify that you are pr essing the Control k ey twice within one second. If the problem persists, contact APC T echnical Support. Unable t o change channels V erify that the channel is power ed.
41 Appendices 7. 4 If Problems Persist For problems not covered in the earlier troubleshooting chart, or if the problem persists, follow this procedure: 1. No t e t h e s e r i a l n u m b e r a n d d a t e o f p u r c h a s e o f t h e A P C K V M S w i t c h .
American Power Conversion (APC) warrants its products to be free from defects in material and workmanship for a period of two years from the date of purchase. Its obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products.
Life Support Policy As a general policy , American Power Conversion (APC) does not rec- ommend the use of any of its products in the following situations: • life support applications where failure o.
Entire contents copyright © 2001 American Power Conversion. All rights reserved. Reproduction in whole or in part without permission is prohibited. APC and the APC logo are registered trademarks of American Power Conversion Corporation.
An important point after buying a device APC AP9268 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought APC AP9268 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data APC AP9268 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, APC AP9268 you will learn all the available features of the product, as well as information on its operation. The information that you get APC AP9268 will certainly help you make a decision on the purchase.
If you already are a holder of APC AP9268, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime APC AP9268.
However, one of the most important roles played by the user manual is to help in solving problems with APC AP9268. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device APC AP9268 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
