Instruction/ maintenance manual of the product magicolor 2400W Konica Minolta
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magicolor 2400W User’s Guide ® 4139-7733-02A 1800767-001B UG2400W_UK.book Page 1 Thursd ay, November 11, 2004 12:1 6 PM.
Thank You Thank you for purchasing a magico lor 2400W . Y ou have made an excellent choice. Y our magicolor 2400W is specially designed for optimal performance in Windows environments. Trademarks KONICA MINOL T A and the KONICA MINO L T A logo are trademarks or re gistered trademarks of KONICA MINOL T A HOLDINGS, INC.
Contents Contents i 1 Introduction ... .......................... ...................... .............. ....................... .............. . 1 Getting Acquainted with Your Printer 2 Space Requirem.
Contents ii Uninstallin g the Printer Driver 10 Displaying Printer Driver Settings 10 Windows XP 10 Windows 2000/Me/98SE 11 Using the Printer Driver 11 Common Buttons 11 OK 11 Cancel 11 Apply 11 Help 11 Easy Set 11 Page Layout 12 Printer Figure 12 Setup Tab 12 Paper Tab 12 Quality Tab 13 3 Using the Statu s Display .
Contents iii Loading Media 29 Tray 1 (Multipurpose Tray) 29 Loading Plain Paper 29 Other Media 31 Loading Envelopes 31 Loading Label Sheets/Postcards/T hick Stock/T ransparencies 35 Manual Duplexing 37 How do I manually duplex? 37 Output Tray 38 Media Storage 38 5 Replacing Consumables .
Contents iv A Appendix ........ .......................... ...................... .............. ...................... ..............85 Safety Specifications 86 Technical Specifications 86 Printer 86 Consumable Life Expe ctancy Chart 88 Our Concern for Environmental Pro tection 88 What is an ENERGY STAR product? 88 UG2400W_UK.
Introduction UG2400W_UK.book Page 1 Thursd ay, November 11, 2004 12:1 6 PM.
Getting Acquainted with Your Printer 2 Getting Acquainted with Your Printer Space Requirements T o ensure easy operation, consum able replacement and maintenance, adhere to the recommended space requirements detailed below . 430 mm (16.9") 341 mm (13.
Getting Acquainted wi th Your Printer 3 Printer Parts The following drawing s illustrate the parts of your printer referre d to through - out this guide, so please take some time to become familiar with them.
About the Control Panel 4 About the Control Panel 1—Ready indicator 2—Error indicator 3—Rotate T oner key 4—T oner in dicators 5—Cancel key About the Indicators The indicators use five types.
About the Control Panel 5 Status Messages (Ready Indicator, Error Indic ator) S tatus messages indicate the current condition of th e printer . The printer sta - tus also can be checked on the S tatus Display . (Refer to “Working with the S tatus D i splay” o n pa ge 16 .
About the Control Panel 6 About the Rota te Toner KEY Pressing the Rotate T oner key once moves the cyan toner cartridge so that it can be replaced. With each additio nal press of the Rotate T o ner key , the black, yellow , then magenta toner cartridge moves so that they ca n be replaced.
Software Installation UG2400W_UK.book Page 7 Thursd ay, November 11, 2004 12:1 6 PM.
Utilities and Docu mentation CD-ROM 8 Utilities and Documentation CD-ROM Drivers " For detail on the installation of t he printer drivers, refer to the magi - color 2400W In stallation Guide.
System Requirements 9 System Requirements Personal co mputer Celeron 333 MHz o r higher Operating System Microsoft Windows XP Home Edition/Profession al, Windows 2000 Pro - fessional, Windows .
Uninstalling the Printer Driver 10 – (Windows Me/98SE) From the Sta rt menu, choose Settings and then Printers to display the Printers directory . Right-click the KONICA MINOL T A magicolor 2400W printer icon and choose Properties . Choose Printer Proper - ties .
Using the Printer Driver 11 Windows 2000/Me/98SE 1 From the Star t menu, point to Settings , and then click Printers to display the Printers directory . 2 Display the printer driver settings: W indows 2000 —Right-click the KONICA MINOL T A magicolor 2400W printer icon and choose Printing Preferences .
Using the Printer Driver 12 Page Layout Check this option button to display a sample of the page layout in the figure area. Printer Figure Check this option button to display an im age of the printe r in the figure area.
Using the Printer Driver 13 Quality Tab The Quality tab allows you to Switch between color and monochrome pr inting S pecify color matching (Images, Gra phics and T ext) S pecify the resol.
UG2400W_UK.book Page 14 Thu rsday, November 11, 2004 12:16 PM.
Using the Status Display UG2400W_UK.book Page 15 Thu rsday, November 11, 2004 12:16 PM.
Working with the Status Display 16 Working with the Status Display Introduction The S tatus Display shows information abo ut the current status of the printer (and its supplies) and allows you to spec ify various settin gs such as the time until the printer enters Energy Saver mode.
Recognizing Status Display Alerts 17 Printer St atus Figure —Shows a graphic representation of the printer and indicates where the problem is. Printing S tatus —Displays the st atus of the current print job.
Recovering from a Status Display Alert 18 Recovering from a Status Display Alert When the St atus D isplay notifies you of a printing problem, double-click its icon on the Windows task bar to open t he S tatus Display . The St atus Display identifies what type of error has occurred.
Using Media UG2400W_UK.book Page 19 Thu rsday, November 11, 2004 12:16 PM.
Media Specifications 20 Media Specifications What types and sizes of media can I load? " For custom sizes, use the printer dr iver to specify the setti ngs within the ranges shown in the above table. Media Media Size Inch Millimeter Plain Paper A4 8.
Media Types 21 Media Types Before purchasing a l arge quantity of special media, do a tri al printing with the same media and check the print quality . Keep media on a flat, level surface in its original wrapper until it is time to load it. For a list of approved media, refer to printer .
Media Types 22 Adhesive Folded, creased, curled, e mbossed, warped, or wrinkled Perforated, three-hol e punch ed, or torn T oo slick, too coarse, or too textured Different in textu.
Media Types 23 Envelopes Print on the front (address) side only . Some parts of the envelope consist of three layers of p aper—the front, back, and flap.
Media Types 24 Labels A sheet of labels consists of a face sh eet (the printing su rface), adhesive, and a carrier sheet: The face sheet must fo llow t he plain paper specification. The face sh eet surface must cover the e ntire carrier sheet, a nd no adhe - sive should come through on the surface.
Media Types 25 Letterhead Format letterhead data within your application. Try printing your dat a on a sheet of plain paper first to check placement. Postcards Format postcard data within your application. T r y printing your data on a sheet of plain paper first to check pla cement.
Media Types 26 Folded or wr inkled Transparencies " Do not fan transparencies before loading them. Resu lting static elec - tricity may cause printing errors. " If you touch the face of the trans parencies with your bare hands, print quality may be affected.
Media Types 27 Use transparencies that are Approved for laser printing DO NOT use transparencies that Have static electricity that wi ll cause them to stick together Are specified for inkjet printers Glossy T est all glossy to ensure acceptable performance and to ensure that the image does not shift.
Media Types 28 " When printing on glossy , the top ma rgin is 10 mm (0.394 " ). Imageable Area—Envelopes Envelopes have a nonguaranteed imagea ble area that varies with envelope type. " The envelope print orienta - tion is deter - mined by your appli - cation.
Loading Media 29 Loading Media How do I load media? T ake off the top and bottom sheets of a ream of paper . Hol ding a stack of approx - imately 200 sheets at a time, fan the stack to prevent static buildup before inserting it in a tray . " Do not fan transparencies.
Loading Media 30 2 Slide the media guides to pro - vide more space between them. 3 Load the paper face up in the tray . " Do not load paper above the M mark. Up to 200 sheets (80 g/m 2 [22 lb]) of plain paper can be loaded into the tray at one time.
Loading Media 31 4 Slide the media guides against the edges of the paper . Other Media When loading media other than plain paper , se t the media mod e (for exam - ple, Envelope, La bel, Thick S tock 1, Thick S tock 2, or T ransparency) in the driver for optimum print quality .
Loading Media 32 3 Slide the media guides to pro - vide more space between them. 4 Load the envelopes flap side down in the tray . " Before loading enve - lopes, press them down to make sure .
Loading Media 33 5 Slide the media guides against the edges of the envelo pes. 6 Pull the lever , and then open the top cover . " If there is paper in the output tray , remove it, and then fold up the out - put tray before opening the top cover.
Loading Media 34 7 Raise the fuser sep a rator levers on the fuser unit. 8 Carefully close the top cover . " Before printing on media other than envelopes, be sure to move the fuser separator levers on the fuser unit to its original position.
Loading Media 35 Loading Label Sheets/Postcards/Thick Stock/ Transparencies 1 Open T r ay 1. 2 Remove any media in the tray . 3 Slide the media guides to pro - vide more space between them. 4 Load the media face up in the tray . " Up to 50 sheets can be loaded into the tray at one time.
Loading Media 36 5 Slide the media guides against the edges of the media. UG2400W_UK.book Page 36 Thu rsday, November 11, 2004 12:16 PM.
Manual Duplexing 37 Manual Duplexing Select paper with high opacity for duplex (2-sided) printing. For best results, print a small quantity to make sure the opacity is acceptable. Only plain paper can be used for manual duplexing. Other types of paper cannot be used.
Output Tray 38 Output Tray All printed media is output to the face-d own output tray on top of the printer . This tray has a capacity of approxim ately 200 sheets (A4/Letter) of 80 g/m 2 (22 lb) paper .
Replacing Consumables UG2400W_UK.book Page 39 Thu rsday, November 11, 2004 12:16 PM.
Replacing Consumables 40 Replacing Consumables Note Failure to f ollow instructions as ou tlined in this manual could resul t in voiding your warranty . Refilled Toner Cartridges Note Do not use refil led toner cartri dges. Any damage to the printer o r quality problems caused by a refilled toner cartridge will void your warranty .
Replacing Consumables 41 When replacing a toner cartridge, refer to the followi ng table. For optimum print quality and performance, use o nly approved KONICA MINOL T A toner cartridges for your specific printer ty pe, as listed in the table below .
Replacing Consumables 42 Keep toner cartridges: In their packaging until you’re ready to install them. In a cool, dry lo cation away from sunlig ht (due to heat). The maximum storage temperature is 35 ° C (95 ° F) and the ma ximum storage humi dity is 85% (noncondensing) .
Replacing Consumables 43 Replacing a Toner Ca rtridge Note Be careful not to sp ill toner while re placing a ton er cartridge. If toner spills, immediately wipe it off with a soft, d ry cloth. When the toner is empty , the to ner indi cator lights up.
Replacing Consumables 44 3 Pull the lever , and then open the top cover . " If there is paper in the output tray , remove it, and then fold up the out - put tray before opening the top cover.
Replacing Consumables 45 5 Pull the handle on the toner car - tridge toward you, and then pull the toner cartrid ge up to remove it. " Do not manually rotate the toner cartridge carou - sel. In addition, do not rotate the carousel with force, otherwise it may be damaged.
Replacing Consumables 46 8 Remove the cover from the toner roller . " Do not touch or scra tch the toner roller. 9 Align the shaft on each end of the toner cartridge with its hold - ers, and then insert the car - tridge.
Replacing Consumables 47 11 Close the front cover . 12 Carefully close the top cover . " When the top cover is closed, the black toner cartridge auto matically moves so that it can be replaced. With each press of the Rotate T oner key , the yellow , then magenta toner cartridge moves so that it can be replaced.
Replacing Consumables 48 Replacing the Drum Cartridge 1 Pull the lever , an d then open the top cover . " If there is paper in the output tray , remove it, and then fold up the out - put tray before opening the top cover. " Do not touc h the transfer belt.
Replacing Consumables 49 3 Prepare the new drum cartridge. " Do not touch the PC drum on the drum car - tridge. 4 Install the new drum cartridge.
Replacing Consumables 50 " The printer must complete a calibra tion cycle (less than 2 minutes) after the drum cartridge has been replaced. If you open a cover before the printer is reset, the calibration sto ps, then st arts over again af ter the cover is closed.
Maintaining the Printer UG2400W_UK.book Page 51 Thu rsday, November 11, 2004 12:16 PM.
Maintaining the Printer 52 Maintaining the Printer CAUTION Read all caution and warning lab els ca refully , making sure to follow any instructions contained in them. These labels are located on th e inside of the printer ’s covers and the interior of the printer body .
Maintaining the Printer 53 Do not leave the printer ’s covers open for any length of time, espe cially in well-lit places; light may damage the drum cartridge. Do not open the printer during prin ting. Do not tap media st acks on the printer .
Cleaning the Printer 54 Cleaning the Printer CAUTION Be sure to turn off the printer and u nplug the po wer cord before cleaning. Exterior Control Panel Ventilation Grille Filter Printer Exterior UG2400W_UK.
Cleaning the Printer 55 Interior Cleaning the Media Feed Roller and Laser Lens 1 Pull the lever , and then open the top cover . " If there is paper in the output tray , remove it, and then fold up the out - put tray before opening the top cover.
Cleaning the Printer 56 Note Position the removed drum cartr idge as shown in the il lustration at the right. Be sure to keep the drum cartridge horizont al and place it where it wil l not become dirty .
Cleaning the Printer 57 4 Clean the laser lens by wiping them with a soft, dry cloth. 5 Reinstall the drum cartridge. BOTTO M UG2400W_UK.book Page 57 Thu rsday, November 11, 2004 12:16 PM.
Storing the Printer 58 6 Carefully close the top cover . Storing the Printer Note If this printer is not to be used for an extended period of time, store the prin ter with the fuser separator levers raised (set to the envelope position).
Troublesho oting UG2400W_UK.book Page 59 Thu rsday, November 11, 2004 12:16 PM.
Introduction 60 Introduction This chapter provides information to aid you in reso lving printer problems you may encounter , or at leas t guide you to the proper sources for help.
Preventing Media Misfeeds 61 Preventing Media Misfeeds Make sure that... Media matches the printer specifications. Media is flat, especiall y on the leading edge. The printer is on a hard, flat, level surface. Y ou store media in a dry location away from moisture and humidity .
Understanding th e Media Path 62 Understanding the Media Path Understanding the printer ’s media path will help you l ocate media misfeeds. 1 Output tray 2 T ransfer belt unit 3 T oner cartridge car.
Indicator Messa ges 63 Rapid blinking alter - nately The tray ran ou t of paper while printing. Load media into Tr a y 1. No media in the tray specified in the printer driver .
Indicator Messages 64 Service Message This message indicates a more serious fault that can only be corrected by a customer servic e engineer . Ready indicator (green) Error indicator (orange) Condition Action Off Rap id blink - ing Fatal error T urn the printer off, then on again.
Clearing Media Misfeeds 65 Clearing Media Misfeeds T o avoid damage, always remove misfed media gently , without tearing it. Any pieces of media left in the printer , whether large or small, can obstruct the media path and cause further misfee ds. Do not reload me dia that has misfed.
Clearing Media Misfeeds 66 Clearing Procedures 1 Pull the lever , an d then open the top cover . " If there is paper in the output tray , remove it, and then fold up the out - put tray before opening the top cover. " Do not touc h the transfer belt.
Clearing Media Misfeeds 67 Note Position the removed drum cartridge as shown in the illustration at the rig ht. Be sure to k eep the drum cartrid ge horizont al and place it where it w ill not become dirty .
Clearing Media Misfeeds 68 4 Reinstall the drum cartridge. 5 Carefully close the top cover . UG2400W_UK.book Page 68 Thu rsday, November 11, 2004 12:16 PM.
Solving Problems wi th Media Misfeeds 69 Solving Problems with Media Misfeeds " Frequent misfeeds in any area indica te that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you’ re using unsupported print media .
Solving Problems with Media Misfeeds 70 Media is misfeeding. Envelopes are facing the wrong way in Tray 1. Load the envelopes in T ray 1 so the flaps are facing down. If the flaps are on the long edge, load the envelopes with the flap toward the left of the printer .
Solving Other Problems 71 Solving Other Problems " T o order KONICA MINOL T A cons umables, go to www .q-sh op.com. Symptom Cause Solution Printer power is not on.
Solving Other Problems 72 Not all pages print. The printer has the wrong kind of cable, or the printer is not configured for th e correct cable and port. Check your cable. The Cancel key was pressed. Make sure no one pressed the Cancel key while your job was printing.
Solving Other Problems 73 Media is wrinkled. The medi a is moist from humidity or hav - ing water spilled on it. Remove the moist media and replace it with new , dry medi a. The media feed ro ller or fuser unit is de fec - tive. Check them for damag e.
Solving Problems with Printing Quality 74 Solving Problems with Printing Quality Symptom Cause Solution Nothing is printed , or there are blank spots on the printed pa ge. One or more of the toner cartridges are defective. Remove the toner cartridge and check for damage.
Solving Problems with Printing Quality 75 Entire sheet is printed in black or color . One or more of the toner cartridges are defective. Remove the toner cartridge an d check for damage. If it is damage d, replace it. The drum cartridge is defective. Remove the drum cartri dge and check for damage.
Solving Problems with Printing Quality 76 Image is blurred; background is lightly stained; there is insufficient gloss of the printed image. One or more of the toner cartridges are defective. Remove the toner cartridge and check for damage. If it is damaged , replace it.
Solving Problems with Printing Quality 77 There is insufficient fusing or the image comes off when rubbed. The medi a is moist from humidity . Remove the moist media and replace it with new , dry medi a. Unsupported media (wrong size, thick - ness, type, etc.
Solving Problems with Printing Quality 78 Abnormal areas (white , black, or color) appear in a regular pattern. The laser lens is dirty . Cle an the laser lens. The toner cartridge is defective. Remove the toner cartridg e with the color causing the abnormal image.
Solving Problems with Printing Quality 79 If the problem is not resolved, even after all of the above have been per - formed, contact T echnical Support with the error information. For contact information, refer to the General Informatio n Guide. Colors are not register - ing properly; colors are mixed or have page- to-page vari - ation.
Solving Problems with Printing Quality 80 UG2400W_UK.book Page 80 Thu rsday, November 11, 2004 12:16 PM.
Installing Accessories UG2400W_UK.book Page 81 Thu rsday, November 11, 2004 12:16 PM.
Dust Cover 82 Dust Cover The dust cover is a standard printer feature in the Americas, but an optional accessory in other areas. Contact your vendor or go to printer . konicaminolta.com for purchase informa - tion. When the dust cover is attached to T ray 1, the media is protected from dust, and operating noises from printing are reduced.
Dust Cover 83 3 Attach the lid to the dust cover . Loading Media in Tr ay 1 with the Dust Cover installed 1 Remove the lid from the dust cover , and then open the front panel of the dust cover . 2 Slide the media guides to pro - vide more space between them.
Dust Cover 84 3 Load the media face up in the tray . " Do not load ab ove the M mark. Do not load more than 10 envelopes or 50 sheets of labels, post - cards, thick stock, or tr ansp a rencies at one time. 4 Slide the media guides against the edges of the media.
Appendix UG2400W_UK.book Page 85 Thu rsday, November 11, 2004 12:16 PM.
Safety Specifications 86 Safety Specifications Technical Specifications Printer Printer Safety standards U.S. model UL 60950-1, CSA C22.2 No. 60950-1-03 European model EU Directive 73/23/EEC EU Directive 93/68/EEC EN 60950-1 (IEC 60950-1) China model GB 49 43 EMC standards U.
Technical Specifications 87 W arm-up time 100 V/120 V: 45 seconds 220 to 240 V: 49 seconds Media sizes Paper width: 92 to 216 mm (3.6 to 8.5") Paper length: 148 to 356 mm (5.
Our Concern for Environmental Protection 88 Consumable Life Expectancy Chart Our Concern for Environmental Protection As an ENERGY ST AR ® Partner , we have determined that this machine me ets the ENERGY ST AR Gu idelines for energy efficiency .
Index Index 89 A Accessory Dust cover 82 C Consumables Toner cartridge 40 D Dust cover 82 E Envelope 23 G Glossy 27 I Imageable area 27 Indicator Error messages 62 Service messages 64 Status message 5 L Labels 24 Letterhead 25 Loading medi a 29 M Maintenance 52 Manual duplexing 37 Media Clearing misfeeds 65 Imageable area 27 Loading 29 UG2400W_UK.
An important point after buying a device Konica Minolta magicolor 2400W (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Konica Minolta magicolor 2400W yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Konica Minolta magicolor 2400W - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Konica Minolta magicolor 2400W you will learn all the available features of the product, as well as information on its operation. The information that you get Konica Minolta magicolor 2400W will certainly help you make a decision on the purchase.
If you already are a holder of Konica Minolta magicolor 2400W, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Konica Minolta magicolor 2400W.
However, one of the most important roles played by the user manual is to help in solving problems with Konica Minolta magicolor 2400W. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Konica Minolta magicolor 2400W along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
