Instruction/ maintenance manual of the product Pro 160 Aastra Telecom
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41-001190-01 Revision 00 AastraLink 160 Release 1.1 May 2008 AastraLink Pro 160 Administrator Guide.
*Aastra, Aastra T elecom, and the Aastra T elecom corporate logo are registered trademarks of Aastra T echnologies, Limited. AastraLink, AastraLink Pro, AastraLin k Pro 160, and AastraLink Pro, Model 160 are trademarks of Aastra T elecom US Inc. Microsoft, Microsoft Windows, and Internet Explorer are trademarks of Microsoft Corporation.
41-001190-01 Rel. 1.1, Rev. 00 vii Preface About This Guide Introduction This guide provides informa tion about the AastraLin k Pro 160, and is intended for the system administrator who installs, configures, manages, maintains, and troubleshoots the unit.
About This Guide viii 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Chapters in This Guide This guide contains the following chapters : For Go to Overview information about th.
41-001190-01, Re l. 1.1, Rev. 00 iii Contents Chapter 1 Getting Started What Does the AastraLink Pr o 160 Do? ... ................ .................... ................ ................ ..1-2 . How Do I Set Up My AastraLink N etwork? ... ...... ......
iv 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide V oic email Menu .............. ................. ................... ................ ................ ............. 2-20 Directory Menu ......... ................ ............
41-001190-01, Re l. 1.1, Rev. 00 v Configuring User Groups ....... ................... ................ .................... ................ ................ 3-15 . User Groups ....... ................ .................... ................ ..........
vi 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Editing External Services Settings ............... ................ .................... ................... ...4-27 . Send T est Email ........ ................ ...............
41-001190-01, Re l. 1.1, Rev. 00 vii Configuring Auto-Attendant ............. ................ ................... ................ .................... ......4-66 . How Auto-Attendant Works ................ ................ .................... .....
Chapter 6 AastraLink F AQs How Does Network Address ing Work? ................. ................ ................. ................... .....6-2 . How Does IP Phone Auto-Configuration Work? .............. ................ ................ .............
41-001190-01, Re l. 1.1, Rev. 00 ix Appendix A Remote Office Configur ation of the IP Phone (Phone- Side) Preparing T o Deploy Remote User Phones ..... ................... .................... ................... .... A-2 . Registering IP Phones At the Central Site .
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Overview 41-001190-01 Rel. 1.1, Rev. 00 1-1 Getting St arted Chapter 1 Getting S tarted Overview Congratulations!! Y ou have purchase d a highly functional, cost-effective, easy-to-use AastraLink Pro 160 for use in your Enterprise network.
What Does the AastraLink Pro 16 0 Do? 1-2 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide What Does the AastraLink Pro 160 Do? The AastraLink Pro 160 p rovides fu ll PBX functio.
What Does the AastraLink Pro 160 Do ? 41-001190-01 Rel. 1.1, Rev. 00 1-3 Getting St arted Additional AastraLink Pro 160 fe atures/functionality includes: • Ability to generate call detail records (CDRs) for external billing applications. • Ability to store calling line ID (CLID) and calling name ID (CNID) in the missed calls and callers list .
What Does the AastraLink Pro 16 0 Do? 1-4 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide • Ability for the Administ rator to reboot mul tiple phones via the W eb UI. • Display of AastraLink Pro 160 status from W eb UI during boot/reboot.
How Do I Set Up My AastraLink Network? 41-001190-01 Rel. 1.1, Rev. 00 1-5 Getting St arted How Do I Set Up My AastraLink Network? This section describes what yo u need to do to set up your AastraLink network . It describes required tasks, as well as optional tasks.
How Do I Set Up My AastraLink Network? 1-6 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Required T asks Setting up your AastraLink network is a th ree-step process as described below .
What Does the AastraLin k Web UI Allow Me To Do? 41-001190-01 Rel. 1.1, Rev. 00 1-7 Getting St arted What Does the AastraLink W eb UI Allow Me T o Do? As administrator , you can use the AastraLink Pro 160 W eb UI to: • Configure and manage you r own phone (make calls, handle calls, and enable features).
Can I Still Use the Phone UI? 1-8 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Enable phone features • Do Not Disturb • Call Forw arding • Find Me, Follow Me .
AastraLink Pro 160 Emerge ncy Call Support 41-001190-01 Rel. 1.1, Rev. 00 1-9 Getting St arted AastraLink Pro 160 Emergency Call Support Because IP phones and data networks requ ire power to operate, they do not provide the fail-safe emergency calling capa bility of a traditional analogue phone.
AastraLink Pro 160 Emergency Call Suppor t 1-10 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Emergency Call Sup port Import ant Notes Note: The AastraLink Pro 160 guarantees only one emergency call at a time. If multiple emergency calls are attempted, callers may receive a message stating that all circuits are busy .
AastraLink Pr o 160 Hardware and Software 41-001190-01 Rel. 1.1, Rev. 00 1-11 Getting St arted AastraLink Pro 160 Hardware and Sof tware Hardware Requirement s Note: IP Phone Model 53i supports th e 536M. IP phone Models 55i, 5 7i, and 57i CT support the 536M and the 560M.
AastraLink Pro 160 Hardware and Software 1-12 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Front of AastraLink Pro 160 Note: See “Monitoring the AastraLink S tatus LED” on page 7-3 for additional LED descriptions. Back of AastraLink Pro 160 CF (Steady Green = booting.
AastraLink Pr o 160 Hardware and Software 41-001190-01 Rel. 1.1, Rev. 00 1-13 Getting St arted Sof tware Requirement s The following table provides the minimum software you need to use the AastraLink Pro 160 W eb-based graphical us er interface (W eb UI).
Reference Do cumenta tion 1-14 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Reference Document ation For additional information ab out installing the Aast raLi nk Pro 160, an.
About this Chapter 41-001190-01 Rel. 1.1, Rev. 00 2-1 Using the AastraLink Pro 160 Web UI Chapter 2 Using the AastraLink Pro 160 W eb UI About this Chapter Introduction This chapter describes how to use to th e AastraLink W eb UI to configure and manage the AastraLink Pro 16 0 and the Aastra IP phones on your n etwork.
Accessing the Aastr aLink Web UI 2-2 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Accessing the AastraLink W eb UI This section describes how to use your we b browser to access the AastraLink Pro 160 W eb UI.
Accessing the Aast raLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-3 Using the AastraLink Pro 160 Web UI Figure 2-1. AastraLink W eb UI Login Menu.
Accessing the Aastr aLink Web UI 2-4 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Using Windows Explorer to Ac cess the AastraLink We b UI The following procedure describes how to use W indows Explorer to access the AastraLink W eb UI.
Accessing the Aast raLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-5 Using the AastraLink Pro 160 Web UI Figure 2-2. My Network Places Window.
Accessing the Aastr aLink Web UI 2-6 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Administrator Menu Options When you are logged in as administrator , you can use the AastraLink W eb UI to configure your o wn phone, other Aastra IP phones, an d the AastraLink device.
Accessing the Aast raLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-7 Using the AastraLink Pro 160 Web UI The following illustration shows the Aastra Link Main Menu after a User logs in. A User menu displays th e My Phone menu and submenus only . Figure 2-4.
Accessing the Aastr aLink Web UI 2-8 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide The Administrator W eb UI is set up for easy navigation with various menus and a color -coded 3 level structure. The first level menus ( red ) are the main task/activity items ( My Phone, Users, Configuration, Maintenance ).
Accessing the Aast raLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-9 Using the AastraLink Pro 160 Web UI The third level menus (white) are tabs wi thin the second level menus.
Accessing the Aastr aLink Web UI 2-10 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide The parameters you can configure are on the final level within the menu structure.
Accessing the Aast raLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-11 Using the AastraLink Pro 160 Web UI The following paragraphs describe the info rmation in the AastraLink Pro W eb UI, administrator menu structure.
Accessing the Aastr aLink Web UI 2-12 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide • Configure current call settings (do no t disturb, call forward, find-me follow-me) • .
Accessing the Aast raLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-13 Using the AastraLink Pro 160 Web UI Dialing from the W eb UI T o dial a number from your ph one using the W eb UI, enter a phone number in the “ Dial a Number ” text box and click <Dial> .
Accessing the Aastr aLink Web UI 2-14 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide 3 Enable DND by clicking the “ On ” field.
Accessing the Aast raLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-15 Using the AastraLink Pro 160 Web UI Configuring Call Forwarding By default, Call Forwarding is disabled on the administrator phone.
Accessing the Aastr aLink Web UI 2-16 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Configuring Find-Me Follow-Me The Find-Me Follow-M e feature on the admi nistrator phone al.
Accessing the Aast raLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-17 Using the AastraLink Pro 160 Web UI The <Edit Info> button allows you to edit your profile information if required. This is the same screen that displays for My Phone->Pr e fer ences->My Pr ofile .
6 In the “ Second Preset ” field, select the type of number you want to use for Find-Me Foll ow-Me. V alid values are: • Extension •O t h e r (any other valid number such as, hom e phone, ce ll phone, or work phone) 7 In the “ Second Number ” field, enter the second extension or phone number you want to use for Find-Me Follow-Me.
Accessing the Aast raLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-19 Using the AastraLink Pro 160 Web UI Call List The call list is a list of calls placed and received by your phone. Y ou can sort the call list in ascending or descending order by clicking on the arrows at the top of each column.
Accessing the Aastr aLink Web UI 2-20 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide The V oicemail Menu allows yo u to perform the following: • V iew and use visual voicemai.
Accessing the Aast raLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-21 Using the AastraLink Pro 160 Web UI The Director y Menu allows yo u to perform the following: • V iew your personal and corporate direct ory; add, delete, and search contacts as required.
Accessing the Aastr aLink Web UI 2-22 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide The Softkey Menu allows y ou to configure the so ftkeys on the administrator phone. Softkeys function exactly like the hard keys on your phone, except they are programmable.
Accessing the Aast raLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-23 Using the AastraLink Pro 160 Web UI Note: The operator softkeys only display on a per -line basis for th e line provisioned as “Operator”.
Accessing the Aastr aLink Web UI 2-24 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Operator Softkeys (Administrator Phone) The following table describes the Operator softkeys you can configure for the administrator or user phone config ured as the Operator .
Accessing the Aast raLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-25 Using the AastraLink Pro 160 Web UI Use the following procedure to con figure a softkey on the administrator phone. AastraLink Web UI Ste p Action 1S e l e c t My Phone->Softkeys.
Accessing the Aastr aLink Web UI 2-26 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide 2 Click on a pre-configured softkey to change the function of the key; or Click on an “ empty ” sof tkey to configure a function for that key .
Accessing the Aast raLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-27 Using the AastraLink Pro 160 Web UI Softkeys for Expansion Modu les (Administrator Phone) Y ou add, edit, and delete softkeys for an expansion module attached to your IP phone the same way you do fo r the IP phone itself.
Accessing the Aastr aLink Web UI 2-28 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide The Preferences Menu allows yo u to perform the following: • Specify your email address, home phone number , cell phone number • Specify the lang uage to display on your phone.
Accessing the Aast raLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-29 Using the AastraLink Pro 160 Web UI Use the following procedure to specify your administrator profile. AastraLink Web UI Ste p Action 1S e l e c t My Phone->Preferences-> My Profile.
Accessing the Aastr aLink Web UI 2-30 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide V oicemail The V oicemail screen allows you to se t your voicemail preferences for your administrator phone.
Accessing the Aast raLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-31 Using the AastraLink Pro 160 Web UI Use the following procedure to specify yo ur administrator voicemail preferences. AastraLink Web UI Ste p Action 1S e l e c t My Phone->Preferences-> V oicemail.
Accessing the Aastr aLink Web UI 2-32 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Change Password The Change Password screen allows you to change your administrator password if required. Use the following procedure to ch ange your administrator password.
Accessing the Aast raLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-33 Using the AastraLink Pro 160 Web UI Users The Users menu displays the IP phones currently reg istered in your AastraLink Pro 160 network (with extensions). The lis t of phones includes the Operator (or administrator) phone as well as all user phones.
Accessing the Aastr aLink Web UI 2-34 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Configuration The Configuration menu display s the current system and netwo rk management settings. These settings apply to the AastraLink Pro 160 device.
Accessing the Aast raLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-35 Using the AastraLink Pro 160 Web UI • Configure SIP trunks • Add/delete SIP direct inward dialing (DID) numbers • Configure A.
Accessing the Aastr aLink Web UI 2-36 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Maintenance The Maintenance menu disp lays system information and provides options for maintaining the AastraLink Pro 160 device.
Accessing the Aast raLink Web UI 41-001190-01 Rel. 1.1, Rev. 00 2-37 Using the AastraLink Pro 160 Web UI • Backup the current AastraLink Pro 160 configuration into an “ .abf ” file stored on your PC to use later if required. • Restore a previously backed up AastraLink Pro 160 configuratio n from an “.
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About this Chapter 41-001190-01 Rel. 1.1, Rev. 00 3-1 Configuring Aastra IP Phone Profiles Chapter 3 Configuring Aastra IP Phone Profiles About this Chapter Introduction This chapter describes how you use the AastraLink W eb UI to configure profiles that apply to all of the Aast ra IP phones in yo ur network.
About this Chapter 3-2 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Deleting a User Group page 3-24 Default Softkeys (Users Menu) page 3-25 Using the Default Softkeys Menu (U.
Accessing the Users Menu 41-001190-01 Rel. 1.1, Rev. 00 3-3 Configuring Aastra IP Phone Profiles Accessing the Users Menu Y ou configure Aastra IP phone profiles from the Users menu, shown below .
Managing IP Phone Use rs 3-4 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Managing IP Phone Users Y ou manage Aastra IP phone users from the Users->User List Menu. From this menu, you can edit u ser profiles, delete users from your IP phon e network, add new users and p hones, upload a pre-defined User L ist (.
Managing IP Phone Users 41-001190-01 Rel. 1.1, Rev. 00 3-5 Configuring Aastra IP Phone Profiles Adding User Profiles and Phones Y ou can add new Users and phon es to your network by clicking the <Add Phones> button on the User List screen.
Managing IP Phone Use rs 3-6 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Y ou can add the following Aastra IP phone user profil e parameters: • Extension Specifies the IP phone exte nsion for this user . Y ou can specify any exte nsion within the dial plan range you defi ned for your network.
Managing IP Phone Users 41-001190-01 Rel. 1.1, Rev. 00 3-7 Configuring Aastra IP Phone Profiles • Outgoing Line Specifies which outgoing line this IP phone uses for outgoing calls. The term “outgoing line” refers to one of the 6 FXO ports that are located on the back of the AastraLink device.
Managing IP Phone Use rs 3-8 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Use the following procedure to ad d a user profile and phone to your netwo rk. AastraLink Web UI Ste p Action 1S e l e c t Users->User List 2 Click <Add Phones> .
Managing IP Phone Users 41-001190-01 Rel. 1.1, Rev. 00 3-9 Configuring Aastra IP Phone Profiles 5 In the Last Name field, enter the last name of the new user . 6 In the Password field, enter the password to assign to this new user’s phone. 7 In the Acco unt T ype field, select whether the user and us er ’s phone is an Administrator or User.
Managing IP Phone Use rs 3-10 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Editing User Profiles An administrator can edit registered phones to change the i dentity of the user account associated w ith the phone. (For example, the Administrator can edit the extension, users name, password, etc.
Managing IP Phone Users 41-001190-01 Rel. 1.1, Rev. 00 3-11 Configuring Aastra IP Phone Profiles Use the following procedure to edit a user profile. AastraLink Web UI Ste p Action 1S e l e c t Users->User List 2 Click on the extension for the us er profile you want to edit.
Managing IP Phone Use rs 3-12 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide 5 If this user is al so the Operator , click on the “Operator” check box. The first IP phone registered with th e AastraLink Pro 160 is registered as both an administrator , and Operator , by default.
Managing IP Phone Users 41-001190-01 Rel. 1.1, Rev. 00 3-13 Configuring Aastra IP Phone Profiles Deleting User Profiles An administrator can delete a user prof ile associated with a registered phone. When you delete a User profile, all asso ciated information is deleted from the AastraLink Pro.
Managing IP Phone Use rs 3-14 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Use the following procedure to delete a user profile. AastraLink Web UI Ste p Action 1S e l e c t Users->User List 2 Click on the extension for the user pr ofile or profiles you want to edit.
Configuring User Groups 41-001190-01 Rel. 1.1, Rev. 00 3-15 Configuring Aastra IP Phone Profiles Configuring User Group s User Group s AastraLink Pro supports the ability for the Administrator to choose a subset of IP phone extensions which oper ate together as a group.
Configuring User Groups 3-16 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Virtua l Extension Numbers Groups use virtual extension n umbers which do not have any res triction on their content (alphanumeric characters from 1 to 20).
Configuring User Groups 41-001190-01 Rel. 1.1, Rev. 00 3-17 Configuring Aastra IP Phone Profiles Creating Rules for User Group s When you create a user group, you configure grou p-forwarding rules for the user group that determine what happens when an incoming call goes unanswered.
Configuring User Groups 3-18 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Ring T one Patterns In IP T elephony , different ringing patterns have different frequencies and cadences. Ring cadence is the ringing patt ern heard by the called party , before they pick up the c all.
Configuring User Groups 41-001190-01 Rel. 1.1, Rev. 00 3-19 Configuring Aastra IP Phone Profiles The following table identif ies the dif ferent Bellcore ring tone patterns and cadences.
Configuring User Groups 3-20 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Example of a User Group The following illustration shows an example of a configured User Group.
Configuring User Groups 41-001190-01 Rel. 1.1, Rev. 00 3-21 Configuring Aastra IP Phone Profiles So in the above configuratio n, when a call comes into the Support User Group at extension 5200, the phones at extension 200, 20 1, and 202 ring for at least 2 rings with a specific ring pattern identified fo r Support .
Configuring User Groups 3-22 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide 6 Select the method you want to use to be notified that a voicemail has been recorded for the user group, in the “V oicemail Notification” field.
Configuring User Groups 41-001190-01 Rel. 1.1, Rev. 00 3-23 Configuring Aastra IP Phone Profiles Editing a User Group Use the following procedure to edit a User Group that you have pr eviously configured.
Configuring User Groups 3-24 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Deleting a User Group W arning: If you delete a User Group, voicemails for the group become inaccessible (but are not removed). Therefore, you must ensure that the voi ce mailbox is emptied before a group is deleted.
Default So ftkeys (Users Me nu) 41-001190-01 Rel. 1.1, Rev. 00 3-25 Configuring Aastra IP Phone Profiles Default Sof tkeys (Users Menu) Y ou configure softkey default settings from the Users->Default Sof tkeys menu .
Default Softkeys (Users Me nu) 3-26 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Using the Default Sof tkeys Menu (User Phone) Softkeys function exactly like the hard keys on your phone, except they are programmable. When you press a softkey on your IP phone, an ac tion takes place.
Default So ftkeys (Users Me nu) 41-001190-01 Rel. 1.1, Rev. 00 3-27 Configuring Aastra IP Phone Profiles Sof tkey T ypes (User Phone) Depending on the phone mod el you are co nfiguring, there are several different types of softkeys available for you to configure for the IP phones on your network.
Default Softkeys (Users Me nu) 3-28 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Call Settings Sof tkeys (User Phone) The table below describes the call settings softkeys you can configure for the Aastra IP phones on your AastraLink network.
Default So ftkeys (Users Me nu) 41-001190-01 Rel. 1.1, Rev. 00 3-29 Configuring Aastra IP Phone Profiles Directed Call Pickup Allows you to intercept - or pickup - a call on a monitored extension. When you press the DCP softkey , your IP phone displays a list of currently ringing numbers.
Default Softkeys (Users Me nu) 3-30 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Page All Indicates the key is configured as a Paging key . Pressing this key initiates an immediate multicast RTP stream to the pre-configured multicast group address provisioned by the AastraLink Pro 160.
Default So ftkeys (Users Me nu) 41-001190-01 Rel. 1.1, Rev. 00 3-31 Configuring Aastra IP Phone Profiles Application Sof tkeys (User Phone) The following table describes the applicat ion softkeys you can configure for the Aastra IP phones on your Aas traLink network.
Default Softkeys (Users Me nu) 3-32 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Call List Allows you to access the Recent Calls list.
Default So ftkeys (Users Me nu) 41-001190-01 Rel. 1.1, Rev. 00 3-33 Configuring Aastra IP Phone Profiles Note: When you add or delete a soft key , the changes to your IP phone are usually dynamic. However , some softkey types (BLF , for example) re quire you to restart the phone in order for the changes to take affect.
Default Softkeys (Users Me nu) 3-34 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Deleting a Default Sof tkey (User Phone) Use the following proced ure to delete a default softkey from the Aastra IP phones on network . 4 Select a different “Softkey T ype ” from the pull -down menu.
Default So ftkeys (Users Me nu) 41-001190-01 Rel. 1.1, Rev. 00 3-35 Configuring Aastra IP Phone Profiles Sof tkeys for Exp ansion Modules (User Phone) Y ou add, edit, and delete softkeys for an expansion module attached to your IP phone the same way you do for the IP phone itself.
Default Softkeys (Users Me nu) 3-36 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Restoring Default Sof tkeys Back to Factory Settings Use the following procedure to set the de fault softkeys back to their original, factory default settings.
About this Chapter 41-001190-01 Rel. 1.1, Rev. 00 4-1 Configuring AastraLink Pro 160 System and Network Parameters Chapter 4 Configuring AastraLink Pro 160 System and Network Parameters About this Chapter Introduction This chapter describes how to configure AastraLink Pro 160 sy stem and network management parameters.
About this Chapter 4-2 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Editing Local Service Settings page 4-19 Editing External Servi ces Settings page 4-27 Configuring Dial Pla.
Accessing the Configuration Menu 41-001190-01 Rel. 1.1, Rev. 00 4-3 Configuring AastraLink Pro 160 System and Network Parameters Accessing the Configuration Menu Y ou configure all system and network parameters for the AastraLink Pro 16 0 from the Configuration menu, shown below .
Configuring System Settings 4-4 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Configuring System Settings Y ou configure AastraLink Pro 160 system settings from the Configuration->S ystem Settings menu . S pecifying Regional Settings Use the following procedure to specify re gional settings for your AastraLink Pro 160.
Configuring System Settings 41-001190-01 Rel. 1.1, Rev. 00 4-5 Configuring AastraLink Pro 160 System and Network Parameters 3T h e “ Time Zone ” field is disabled by default, until you select a country in S tep 2. Select a Time Zo ne that maps to your location.
Configuring System Settings 4-6 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide 4 S pecify the <Date Format> for your Aastra IP phones. Default forma t is <Month><Y ear>. V alid formats are: 5 S pecify the <Ti me Format> .
Configuring System Settings 41-001190-01 Rel. 1.1, Rev. 00 4-7 Configuring AastraLink Pro 160 System and Network Parameters 7 T o support additional lang uages fo r the auto-attendant a nnouncement, click on any of the following parameters.
Configuring System Settings 4-8 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide S pecifying the Date and Time If automatic time and date were enabled du ring the initial administ.
Configuring System Settings 41-001190-01 Rel. 1.1, Rev. 00 4-9 Configuring AastraLink Pro 160 System and Network Parameters Configuring the Music On Hold Option The AastraLink provides a default audio f ile for the Music on Hold feature. Y ou have the option to upload a custom audio file for Music on Ho ld.
Configuring System Settings 4-10 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Configuring Push Button T r igger Input or Relay Output The AastraLink includes two optional, pro.
Configuring System Settings 41-001190-01 Rel. 1.1, Rev. 00 4-11 Configuring AastraLink Pro 160 System and Network Parameters Y ou may want to configure the Push Butto n T rigger feature and the Relay feature to operate with the same external devi ce. For example, su ppose yo u want the Operator to monitor and control a locked entrance door .
Configuring System Settings 4-12 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide 3 In the “Push Button Alert T ext” field , specify a custom alert text message. The defaul t text message is: “ The Push Button ha s been pressed .
Configuring System Settings 41-001190-01 Rel. 1.1, Rev. 00 4-13 Configuring AastraLink Pro 160 System and Network Parameters Configuring Visual V oicemail Settings Use the following procedure to configur e visual voicemail setting parameters. AastraLink Web UI Ste p Action 1S e l e c t Configuration->V oicemail.
Configuring System Settings 4-14 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Note: There is a system-wide limit for voicemail storage on the CompactFlash (CF) card.
Configuring Ne twork Settings 41-001190-01 Rel. 1.1, Rev. 00 4-15 Configuring AastraLink Pro 160 System and Network Parameters Configuring Network Settings Y ou configure AastraLink Pro 160 network settings from the Configuration->Net work->Local Network menu shown below .
Configuring Network Settings 4-16 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Editing Local Network Settings The Local Network parameters you can specify for the AastraLink Pro 160 include: • Host Name Name currently ass igned to your AastraLink Pro 160 device.
Configuring Ne twork Settings 41-001190-01 Rel. 1.1, Rev. 00 4-17 Configuring AastraLink Pro 160 System and Network Parameters • Gateway Default Gateway IP Address assig ned to your AastraLink Pro 160. • DNS Server 1 IP Address of the Domain Name Server (DNS) server 1.
Configuring Network Settings 4-18 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide 3 T o specify a Domain name, ente r the name in the “Domain” field. 4 DHCP is enabled by default. T o disable it DHCP , click on “ Use DHCP ” to uncheck the box.
Configuring Ne twork Settings 41-001190-01 Rel. 1.1, Rev. 00 4-19 Configuring AastraLink Pro 160 System and Network Parameters Editing Local Service Settings Y ou configure AastraLink Pro 16 0 local service settings from the Configuration->Local Services menu shown below .
Configuring Network Settings 4-20 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide The Local Services parameters you can specify for the AastraLink Pro 160 include: • Remote Office Enables/disables remote access support on the AastraLink Pro 160.
Configuring Ne twork Settings 41-001190-01 Rel. 1.1, Rev. 00 4-21 Configuring AastraLink Pro 160 System and Network Parameters — The AastraLink is installed behind a UPnP enabled router , but the AastraLink Pro 160 does not currently support the ro uter model.
Configuring Network Settings 4-22 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide • HTTP Port Range Specifies the HTTP port range (of fset from the HTTP Port S tart ) used to support remote of fice IP phone UI and W eb UI connections.
Configuring Ne twork Settings 41-001190-01 Rel. 1.1, Rev. 00 4-23 Configuring AastraLink Pro 160 System and Network Parameters • SIP Registration Expiration Specifies the time, in seconds, that the SIP phone and AastraLink S IP trunks use for their SIP registration renewal timer .
Configuring Network Settings 4-24 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Configuring Remote Office Support If you are installing and supporting Aast ra IP phones at a remote site - for example, a home office - you need to enable remote of fice support on the AastraLink Pro 16 0.
Configuring Ne twork Settings 41-001190-01 Rel. 1.1, Rev. 00 4-25 Configuring AastraLink Pro 160 System and Network Parameters Use the following procedure to configur e AastraLink remote of fice support. AastraLink Web UI Ste p Action 1S e l e c t Configuration-> Network->Lo cal Services.
Configuring Network Settings 4-26 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide 4 Depending on whether or not you enabled UPnP , specify any other required Local Services parameters, as described on pag e 4-21 .
Configuring Ne twork Settings 41-001190-01 Rel. 1.1, Rev. 00 4-27 Configuring AastraLink Pro 160 System and Network Parameters Editing External Services Settings Depending on your network requirements, administrators can config ure external services for the AastraLink Pro 160.
Configuring Network Settings 4-28 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide •S M T P R e l a y A d d r e s s Simple Mail Transfer Protocol (SMT P) is the standard used for email transmissions across IP networks. The AastraLink Pro 16 0 is capable of acting as its own Mail T ransfer Agent (M T A) for SMTP email.
Configuring Ne twork Settings 41-001190-01 Rel. 1.1, Rev. 00 4-29 Configuring AastraLink Pro 160 System and Network Parameters • SMTP Password (If server authentication enabled) The SMTP Password specifies the password for SMTP account authentication.
Configuring Network Settings 4-30 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Send T est Email After you configure and save th e SMTP settings at the location, Configuration->Network->External Service s, you can test the settings to make sure they work correctly by clicking the <Send T est Email> button.
Configuring Dial Plan Settings 41-001190-01 Rel. 1.1, Rev. 00 4-31 Configuring AastraLink Pro 160 System and Network Parameters Configuring Dial Plan Settings Y ou configure AastraLink Pro 160 dial pl.
Configuring Dial Plan Settings 4-32 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Local Dial Plan T able 4-1 describes the AastraLink Pro 160 Dialplan Numbers and Directory Numbers.
Configuring Dial Plan Settings 41-001190-01 Rel. 1.1, Rev. 00 4-33 Configuring AastraLink Pro 160 System and Network Parameters Star C o d es T able 4-2 describes the AastraLink Pro 160 star codes implemented.
Configuring Dial Plan Settings 4-34 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide 3 After a caller parks a call, the extension of the call er who parked the call will ring again to remind them that they put a call on park.
Configuring Dial Plan Settings 41-001190-01 Rel. 1.1, Rev. 00 4-35 Configuring AastraLink Pro 160 System and Network Parameters Configuring Overhead Paging The AastraLink Pro 16 0 has an overhead p aging jack (located on the back of th e device) that you can directly connect to an amplifier in order to supp ort overhead paging.
Configuring Dial Plan Settings 4-36 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Configuring an Emergency Dial Plan Public telephone networks in countries ar ound the world ha.
Configuring Dial Plan Settings 41-001190-01 Rel. 1.1, Rev. 00 4-37 Configuring AastraLink Pro 160 System and Network Parameters Configuring Barred Numbers Barred numbers are blocked PSTN number s that cannot be dialed from the AastraLink Pro 160. Y ou can use the W eb UI to specify a barred numbers lis t for the IP phones on your network.
Configuring Dial Plan Settings 4-38 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Adding a Barred Number Use the following procedure to specify a barred number for the AastraLink Pro 160. Deleting a Barred Number Use the following procedure to delete a barred number from the AastraLink Pro 160 barred number list .
Configuring Dial Plan Settings 41-001190-01 Rel. 1.1, Rev. 00 4-39 Configuring AastraLink Pro 160 System and Network Parameters Configuring Private Lines Private lines are lines res erved for a desi gnated, VIP user (for example, the CEO or local manager).
Configuring Dial Plan Settings 4-40 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Configuring Outgoing Private Lines Use the following procedure to co nfigure an outgoing private line.
Configuring Dial Plan Settings 41-001190-01 Rel. 1.1, Rev. 00 4-41 Configuring AastraLink Pro 160 System and Network Parameters Configuring Abbreviations The AastraLink Pro 160 allo ws you to define a list of abbreviated numbers to be used as a shortcut when d ialing from a phone co nnected to the AastraLink Pro.
Configuring Dial Plan Settings 4-42 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Examples of Abbreviated Number Configurations The following examples illustrate the configuration of abbreviated numbers. Example 1 The first illustration below shows call barring as 91* so that external long distance is blocked.
Configuring Dial Plan Settings 41-001190-01 Rel. 1.1, Rev. 00 4-43 Configuring AastraLink Pro 160 System and Network Parameters Example 2 The first illustration shows an abbreviation of 1+10 added, whic h routes to phone number 7165300. This is an inter-of fice AastraLink trunk call to call group 300 using AastraLink trunk number 1.
Configuring Dial Plan Settings 4-44 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Configuring Abbreviated Numbers Use the following procedure to co nfigure an abbreviated num ber . AastraLink Web UI Ste p Action 1S e l e c t Configuration->Dial Plan->Abbreviations.
Configuring Dial Plan Settings 41-001190-01 Rel. 1.1, Rev. 00 4-45 Configuring AastraLink Pro 160 System and Network Parameters Editing Abbreviated Numbers Use the following procedure to edit an abbreviated number . AastraLink Web UI Ste p Action 1S e l e c t Configuration->Dial Plan->Abbreviations.
Configuring Dial Plan Settings 4-46 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Deleting Abbreviated Numbers Use the following procedure to delete an abbreviated number . AastraLink Web UI Ste p Action 1S e l e c t Configuration->Dial Plan->Abbreviations.
Configuring VoIP Settings 41-001190-01 Rel. 1.1, Rev. 00 4-47 Configuring AastraLink Pro 160 System and Network Parameters Configuring V oIP Settings Y ou configure AastraLink Pro 160 V oic e over IP (V oIP) settings from the Configuration->V oIP menu shown below .
Configuring VoIP Settings 4-48 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide From the V oIP menu, you can configure: • “SIP T runking” on pa ge 4-48 • “SIP Direct Inw.
Configuring VoIP Settings 41-001190-01 Rel. 1.1, Rev. 00 4-49 Configuring AastraLink Pro 160 System and Network Parameters Calling party identification The AastraLink Pro 160 SIP phones automatically .
Configuring VoIP Settings 4-50 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide On the V oIP Menu screen, clicki ng on a dial prefix in the “ Dial Prefix ” column displays the.
Configuring VoIP Settings 41-001190-01 Rel. 1.1, Rev. 00 4-51 Configuring AastraLink Pro 160 System and Network Parameters •R e g i s t r a r P o r t Supplied by your service provider . Speci fies the port number of the remote device (registrar server) on which SI P communications are received.
Configuring VoIP Settings 4-52 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Adding a SIP T runk Use the following procedure to add a SI P T runk to th e AastraLink Pro 160.
Configuring VoIP Settings 41-001190-01 Rel. 1.1, Rev. 00 4-53 Configuring AastraLink Pro 160 System and Network Parameters Clearing a SIP T runk Y ou can delete a specific SIP trunk config uration or all SIP trunk config urations from the AastraLink Pro using the <Clear> button on the “ SIP T runking ” menu.
Configuring VoIP Settings 4-54 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide 6 Click <Clear> . Th e following message displays: “Are you sure you would like to dele te the selected items?” 7 Click YES to delete all SIP trunks.
Configuring VoIP Settings 41-001190-01 Rel. 1.1, Rev. 00 4-55 Configuring AastraLink Pro 160 System and Network Parameters SIP Direct Inward Dialing (DID) An administrator can provide SIP Direct Inward Dialing (DID) prefixes for SIP trunks.
Configuring VoIP Settings 4-56 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Adding a SIP DID Use the following procedure to add a SIP DID to the AastraLink Pro 160. Deleting a SIP DID Use the following procedure to delete a SIP DID from the AastraLink Pro 160.
Configuring VoIP Settings 41-001190-01 Rel. 1.1, Rev. 00 4-57 Configuring AastraLink Pro 160 System and Network Parameters Deleting All SIP DIDs 5I n t h e “DID Prefix” check box, place a check mark in the box to select ALL SIP DIDs. 6 Click <Delete Sele cted DID Prefixes> .
Configuring VoIP Settings 4-58 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide AastraLink T runking Y ou enable AastraLink trunking to supp ort internetworking between Aastra IP phone networks.
Configuring VoIP Settings 41-001190-01 Rel. 1.1, Rev. 00 4-59 Configuring AastraLink Pro 160 System and Network Parameters When you enable AastraLink trunkin g, yo u assign a unique access digit to each AastraLink device in your network. Fo r example, suppose you assign the access digit 1 to the AastraLink in the Boston of fice.
Configuring VoIP Settings 4-60 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide • Currently , global phone directory synchronization between AastraLink Pro 160 devices is not supported. Therefor e, users can access phone directorie s for their local AastraLink IP phone network only .
Configuring VoIP Settings 41-001190-01 Rel. 1.1, Rev. 00 4-61 Configuring AastraLink Pro 160 System and Network Parameters Based on these parameters defined by the administrator, the dial prefix for e.
Configuring VoIP Settings 4-62 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Note the following examples: • Figure 4-8 shows the Atlanta /Boston, and Atlanta /Chicago trunks. • Figure 4-9 shows the Boston/Atlanta, and Boston /Chicago trunks.
Configuring VoIP Settings 41-001190-01 Rel. 1.1, Rev. 00 4-63 Configuring AastraLink Pro 160 System and Network Parameters Figure 4-9. T runks Between Boston/Atlant a and Bo ston/Chicago Boston to Atl.
Configuring VoIP Settings 4-64 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Figure 4-10. T runks Between Chicago/Atlant a and Chicago/Boston Chicago to Atlanta Chicago to Bost.
Configuring VoIP Settings 41-001190-01 Rel. 1.1, Rev. 00 4-65 Configuring AastraLink Pro 160 System and Network Parameters Use the following procedure to enable AastraLink trunking b etween two AastraLink Pro 160 devices.
Configuring Auto-Attendant 4-66 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Configuring Auto-Attendant Y ou configure Auto-Attend ant parameters from the Configuratio n->Auto-Attendant menu shown below . The screen below has no user gro ups configured on the AastraLink Pro 16 0.
Configuring Auto-Attendant 41-001190-01 Rel. 1.1, Rev. 00 4-67 Configuring AastraLink Pro 160 System and Network Parameters If you have User Groups configure d on the AastraLink Pro 160, the Auto-Attendant screen di splays as shown be low . Figure 4-12.
Configuring Auto-Attendant 4-68 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide When callers reach the Auto-Attendant, they are prompted to do one of the following actions: • S.
Configuring Auto-Attendant 41-001190-01 Rel. 1.1, Rev. 00 4-69 Configuring AastraLink Pro 160 System and Network Parameters The Open Hour Sett ings and Closed Hour Se ttings allow the administrator to select the hours for which the Auto-Atte ndant handles calls.
Configuring Auto-Attendant 4-70 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide 3 In the “ Dial-by-Name ” field, select the method you want the Au to-Attendant to use when an incoming caller needs to dial by name to reach the calling party .
Configuring Auto-Attendant 41-001190-01 Rel. 1.1, Rev. 00 4-71 Configuring AastraLink Pro 160 System and Network Parameters 8 T o upload a greeting fi le that plays during open office hours, do the following: • Click on <Browse> for the “Upl oad Open Greetin g” field.
Configuring Auto-Attendant 4-72 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide 14 T o upload a greeting fi le that plays during closed office hours, do the following: • Click on <Browse> for the “Upl oad Closed Greeting” field.
Configuring Auto-Attendant 41-001190-01 Rel. 1.1, Rev. 00 4-73 Configuring AastraLink Pro 160 System and Network Parameters Custom Ke y Message 21 In the " Select Language " field, select the language for which you want to modify the Custom Key Message.
Configuring Auto-Attendant 4-74 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide 27 The Auto-Attendant has a built in default lang uage greeting that plays using the system language.
Configuring Auto-Attendant 41-001190-01 Rel. 1.1, Rev. 00 4-75 Configuring AastraLink Pro 160 System and Network Parameters Schedule for the Auto-Attendant By default, the Auto-Attendant hours are se t to open at 9:00 A.M. and close a t 5:00 P .M for the business days of Monday through Friday .
Configuring Auto-Attendant 4-76 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Figure 4-14. Auto-Attendant Schedule (times).
Configuring Auto-Attendant 41-001190-01 Rel. 1.1, Rev. 00 4-77 Configuring AastraLink Pro 160 System and Network Parameters The following illustration shows the scheduling flow in the Auto-Attendant.
Configuring Auto-Attendant 4-78 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Use the following procedure to specify the Auto-Atte ndant sche dule.
Configuring Auto-Attendant 41-001190-01 Rel. 1.1, Rev. 00 4-79 Configuring AastraLink Pro 160 System and Network Parameters Holidays for the Auto-Attendant By default, there are no holidays scheduled in the Auto-Attendant.
Configuring Auto-Attendant 4-80 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Figure 4-16. Spec ifying Auto-Attendant Holida ys Note: Holidays are assumed to ha ve annual repetition (i.e. most s ecular calendar holidays in USA) so are essentially configured as repeating every 12 months.
Configuring Auto-Attendant 41-001190-01 Rel. 1.1, Rev. 00 4-81 Configuring AastraLink Pro 160 System and Network Parameters Deleting a Holiday from the Auto-Attendant Use the following procedure to add a ho liday to the Auto-A ttendant schedule. 3 S pecify a name for the holiday in the “ Holiday Name” field.
Configuring Auto-Attendant 4-82 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Custom Recordings Y ou can create custom recordings (for open and closed ho urs, Main Menus, key messages, language greetings) for the Au to-Attendant if required.
Configuring Auto-Attendant 41-001190-01 Rel. 1.1, Rev. 00 4-83 Configuring AastraLink Pro 160 System and Network Parameters Use the following procedure to specify a custom recording.
Configuring Audio Sett ings (Tun ing Wizard) 4-84 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Configuring Audio Settings (T uning Wizard) Y ou configure and refine audio parameters using the T uning W izard, located on the Configurat ion->Regional Settings menu shown below .
Configuring Audio Sett ings (Tun ing Wizard) 41-001190-01 Rel. 1.1, Rev. 00 4-85 Configuring AastraLink Pro 160 System and Network Parameters Using the AastraLink Audio T uning Wizard The AastraLink T.
Configuring Audio Sett ings (Tun ing Wizard) 4-86 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide IMPOR T ANT INFORMA TION Note: Before you begin using the T uning W izar d, refer to the fo llowing information: • Make sure you can directly access an Administrator IP phone.
Configuring Audio Sett ings (Tun ing Wizard) 41-001190-01 Rel. 1.1, Rev. 00 4-87 Configuring AastraLink Pro 160 System and Network Parameters 4 Follow the T uning Wizard online instruction s until the process is complete.
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41-001190-01 Rel. 1.1, Rev. 00 5-1 Chapter 5 Maintaining the AastraLink Pro 160 About this Chapter Introduction This chapter describes how to main tain the AastraLink Pro 160.
About this Chapter 5-2 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Support Information page 5-19 Send Email to Aastra Support with Debug Reports page 5-19 Send General Email .
Accessing the Main tenance Menu 41-001190-01 Rel. 1.1, Rev. 00 5-3 Maint aining the AastraL ink Pro 160 Accessing the Maintenance Menu Y ou access all system maintenanc e and upgrade options for the AastraLink Pro 160 from the Maintenance menu ( Figure 5-1 ).
Viewing the Current System Status 5-4 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide V iewing the Current System S t atus Y ou view the current system status for the AastraLink Pro160 from the Maintenance->Current S tatus menu ( Figure 5-1 ) .
Managing Call Detail Records (CDR reports) 41-001190-01 Rel. 1.1, Rev. 00 5-5 Maint aining the AastraL ink Pro 160 Managing Call Det ail Records (CDR reports) Y ou view the Call Detail Record (CDR) hi story for the AastraLink Pro 160 from the Maintenance->CDR Reports menu ( Figure 5-2 ).
Managing Call Detail Records (CDR reports) 5-6 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide The following table described the info rmation in each call detail record. Sorting CDR Columns In the Call Detail Record repo rt, you can sort each column using the up and down arrows at the top of each column.
Managing Call Detail Records (CDR reports) 41-001190-01 Rel. 1.1, Rev. 00 5-7 Maint aining the AastraL ink Pro 160 Note: 1. When sorting in the CDR report, the sort uses data from the current report that may appear on more than one page.
Managing Call Detail Records (CDR reports) 5-8 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide V iewing Call Det ail Records Use the following procedure to view call detail records.
Performing AastraLink Bac kup and Restore Tasks 41-001190-01 Rel. 1.1, Rev. 00 5-9 Maint aining the AastraL ink Pro 160 Performing AastraLink Backup and Restore T asks Y ou can save the current Aastra.
Performing AastraLink Bac kup and Restore Tasks 5-10 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Backup and Restore Guidelines Review the following information and gu ideline.
Performing AastraLink Bac kup and Restore Tasks 41-001190-01 Rel. 1.1, Rev. 00 5-11 Maint aining the AastraL ink Pro 160 Backing Up AastraLink System Software Use the following procedure to back up the AastraLink System Software.
Performing AastraLink Bac kup and Restore Tasks 5-12 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Restoring the AastraLink Configu ration Dat abase and V oicemail Use the following procedure to restor e a previously saved version of the AastraLink configuratio n database and voicemail onto the devi ce.
Updating Aastr aLink System Soft ware 41-001190-01 Rel. 1.1, Rev. 00 5-13 Maint aining the AastraL ink Pro 160 Up dating AastraLink System Sof tware Y ou can apply new AastraLink sys t em software to the unit from the Maintenanc e->Update me nu ( Figure 5-4 ).
Note: For a link to the Aastra Support web site, click the “About” link in the upper right corner of the screen. For more informatio n about the “About” screen, see “Send General Email to Aastra Support” on page 5-22 .
Updating Aastr aLink System Soft ware 41-001190-01 Rel. 1.1, Rev. 00 5-15 Maint aining the AastraL ink Pro 160 3 Choose one of the following Upd ate Methods: • Notify only . Select if you want the AastraLink to no tify you using an email message when a new image is availab le.
Updating AastraLink System Software 5-16 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Manual Up dates Use the following procedure to manually update your AastraLink System Software.
Updating Aastr aLink System Soft ware 41-001190-01 Rel. 1.1, Rev. 00 5-17 Maint aining the AastraL ink Pro 160 IMPOR T ANT NOTES During the AastraLink Pro software update process, the Administrator must press the REBOOT button after the upgrade is successful.
The User must watch for the flashing gr een LED on the front of the AastraLink Pro hardware before attempting to re-login to the AastraLink W eb UI. If the User attempts to login too soon, the message " W arnin g: System is in an upg rade state. Logins have been disabled.
Support Information 41-001190-01 Rel. 1.1, Rev. 00 5-19 Maint aining the AastraL ink Pro 160 Support Information Send Email to Aastra Su pport with Debug Report s A feature of the AastraLink Pro 160 W eb UI software allows you to send debug information about your AastraLink Pro to T echnica l Support at Aastra T elecom.
Support Information 5-20 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Clicking <Send Debug Information> displays the following screen. Note: The <Send Debug Information> button may include personally identifiable information, such as call logs and account details (passwords, etc.
Support Information 41-001190-01 Rel. 1.1, Rev. 00 5-21 Maint aining the AastraL ink Pro 160 After submitting the debug no tification to Aastra, the following message displays.
Support Information 5-22 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Send General Email to Aastra Support Y ou can send general email, questions, etc. to Aastra Support using the “ Support ” link on the “ About ” screen.
41-001190-01 Rel. 1.1, Rev. 00 6-1 AastraLink F AQs Chapter 6 AastraLink F AQs This chapter describes frequently asked questions (F AQs) about installing and using the AastraLink Pro 1 60 in your IP phone net work.
How Does Network Addressing Work? 6-2 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide How Does Network Addressing Work? The first time an AastraLink Pro 160 starts up, it attempts to use DHCP to obtain an IP address from a server on the network.
What is the Difference Betwee n the Administrator Phone and User Phones? 41-001190-01 Rel. 1.1, Rev. 00 6-3 AastraLink F AQs As administrator , you have the option to cont rol new phone registration on yo ur network. That is, if yo u wish, you ca n use the W eb UI to restric t new phones from registering.
How Do I Assign An IP Ph one To A Different Us er? 6-4 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide How Do I Assign An IP Ph one T o A Different User? If an IP phone is alrea.
What Are Softke ys and How Do They Work? 41-001190-01 Rel. 1.1, Rev. 00 6-5 AastraLink F AQs Press DND sof tkey to enable “Do Not Disturb” on this phone.
What Are Softkeys and Ho w Do They Work? 6-6 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide What are Exp ansion Modules? The 5i Series Aastra IP SIP Phones of fer expansion module units that can attach to the right side of the phone to provid e additional softkeys .
What Are Softke ys and How Do They Work? 41-001190-01 Rel. 1.1, Rev. 00 6-7 AastraLink F AQs The 536M provides 36 additiona l softkeys and can att ach to a 53i, 55i, 57i or 57i CT . The 560M provides 60 additional softke ys and can attach to a 55i, 57i, and 57i CT .
How Do I Obtain the IP Address Assigned to the AastraLin k Pro 160? 6-8 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide How Do I Obt ain the IP Address As signed to the AastraLink Pro 160? Y ou can view the IP Address assigned to the AastraLink Pro 160 using your Aastra IP phone, and the procedure described below .
Why Do My IP Phone Screens Look Different ? 41-001190-01 Rel. 1.1, Rev. 00 6-9 AastraLink F AQs Why Do My IP Phone Screens Look Different? If you install an AastraLink Pro 16 0 on your existing IP phon e network, then you will notice some phone UI ch anges when you register the phones with the device.
Does This Guide Describe How To Operate My IP Phone? 6-10 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Does This Guide Describe How T o Operate My IP Phone? IP Phone operation - for example, how to us e the buttons, softkeys, and ha rd keys on your model IP ph one - is beyond the scope of this guide.
41-001190-01 Rel. 1.1, Rev. 00 7-1 Chapter 7 T roubleshooting Solutions About this Chapter Introduction This chapter contains several trouble-sh ooting solutions for the AastraLink Pro 160. It describes how to interpret the LED status indicator located on the AastraLink front panel.
About this Chapter 7-2 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Using the Reset Switch to Restore Factory Default Settings page 7-6 What T o Do After Restoring Factory Def.
Monitoring the AastraLink Status LED 41-001190-01 Rel. 1.1, Rev. 00 7-3 T roubleshooting Solu tions Monitoring the AastraLink S t atus LED The LED on the front of the AastraLink Pr o 160 indicate s the current status of the device. The table below describes the LED variations.
Rebooting the AastraLink 7-4 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Rebooting the AastraLink This section describes how to reboo t (restart) the AastraLink Pro 160.
Rebooting the AastraLink 41-001190-01 Rel. 1.1, Rev. 00 7-5 T roubleshooting Solu tions Rebooting Using the Reset Switch (Hard Reboot) Y ou can reboot the AastraLink device using the reset switch as l.
Restoring Aastr aLink Factory Default Se ttings 7-6 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Restoring AastraLink Factory Default Settings What Happens if I Restor e Facto.
Restoring AastraLink Factory Def ault Settings 41-001190-01 Rel. 1.1, Rev. 00 7-7 T roubleshooting Solu tions What T o Do Af ter Restori ng Factory Default Settings After restoring factory default settings on the AastraLink device, you must re-register an IP phone w ith the device, and use it to specify initial startup configuration parameters .
Restoring Aastr aLink Factory Default Se ttings 7-8 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Use the following procedure to register an Administrator IP phone with the AastraLink Pro 16 0. Administrator IP Phone Registration Procedure Ste p Action 1 Restart an Aastra IP phone.
Restoring AastraLink Factory Def ault Settings 41-001190-01 Rel. 1.1, Rev. 00 7-9 T roubleshooting Solu tions 9 (Optional) Enter the Ad ministrator email address, then press <Enter> . Note: T o enter the @ symbol, press the # ke y until it appears on your Phone UI.
Reinstalling System Software Using Recover y Mode 7-10 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Reinst alling System Sof tware Using Recovery Mode The AastraLink Pro 160 c.
Reinstalling System Softwa re Using Recovery Mode 41-001190-01 Rel. 1.1, Rev. 00 7-11 T roubleshooting Solu tions Manual Recovery Mode If the AastraLink did not automatically enter Recovery Mode, but you need to reprogram the CompactFlash or Onboar d flash, you can use the following procedure to manually initiate recovery mode.
Reinstalling System Software Using Recover y Mode 7-12 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Using The AastraLink Recovery Mode UI This section describes how you use the AastraLink Recove r Mode W eb UI to reload system software or fi rmware.
Reinstalling System Softwa re Using Recovery Mode 41-001190-01 Rel. 1.1, Rev. 00 7-13 T roubleshooting Solu tions Phone UI Ste p Action 1 Press the <Options> key or Options button on your Aastra IP phone. 2S e l e c t Phone St atus/AastraLin k Info/Server Local IP The IP address assigned to the AastraLink ap pears.
Reinstalling System Software Using Recover y Mode 7-14 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide For non-DHCP Networks If the AastraLink Pro 160 was not using DHCP to obtai.
Reinstalling System Softwa re Using Recovery Mode 41-001190-01 Rel. 1.1, Rev. 00 7-15 T roubleshooting Solu tions Reprogramming the Comp actFlash Card If the CompactFlash (CF) card is defective, and a.
Reinstalling System Software Using Recover y Mode 7-16 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide using its LAN connection. AastraLink Recovery UI Ste p Action 1 Confirm that the AastraLi nk is in recovery mode. The LED should alternate Green/Red/Off to indicate that the device is in recovery mode.
Reinstalling System Softwa re Using Recovery Mode 41-001190-01 Rel. 1.1, Rev. 00 7-17 T roubleshooting Solu tions 3 Example: Enter the na me of the CF image file that you downloaded from the Aastra web site in the “Filename” field. For example, enter: vnx.
Reinstalling System Software Using Recover y Mode 7-18 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Figure 7-1. AastraLink Recovery Mode Menu 4S e t “Upgrade T ype” to either " Compact Flash with badblock check " or " Compact Flash (quickformat) ”.
Reinstalling System Softwa re Using Recovery Mode 41-001190-01 Rel. 1.1, Rev. 00 7-19 T roubleshooting Solu tions Figure 7-2. AastraLink Recovery Mode Download Screens Y our Web Browser displays screens like these as the Comp actFlash Card is repro grammed.
Reinstalling System Software Using Recover y Mode 7-20 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Reprogramming the Onboard Flash When necessary , you can use the Recovery Mode UI to reprogram the AastraLink Pro 160 Onboard flash (firmware) usin g the procedure described in this sectio n.
Reinstalling System Softwa re Using Recovery Mode 41-001190-01 Rel. 1.1, Rev. 00 7-21 T roubleshooting Solu tions 3 Enter the name of the Onboard flash file that you downl oaded from the Aastra web site in the “Filename” field. For example, enter: obf.
Reinstalling System Software Using Recover y Mode 7-22 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Administrator Guide Uploading the .abf File to the Comp actFlash After reformatting the Compact.
Using AastraLink System and Phone Log Files 41-001190-01 Rel. 1.1, Rev. 00 7-23 T roubleshooting Solu tions Using AastraLink System and Phone Log Files T o investigate issues specif ic to interoperabi.
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41-001190-01 Rel. 1.1, Rev. 00 A-1 Appendix A Remote Of fice Configuration of the IP Phone (Phone-Side) Introduction This appendix supplements the AastraLink Pr o 160 Quick S tart Administrator ’ s Guide . It describes how to do the following tasks: • Register a remote user IP phone at the central site prior to deployment.
Preparing To Deploy Remote Us er Phones A-2 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Prep aring T o Deploy Remote User Phones The adminis trator must do the following three steps befor e deploying Aastr a IP phones to a remote site: 1.
Preparing To Deploy Remote User Phone s 41-001190-01 Rel. 1.1, Rev. 00 A-3 Remote Office Configuration of the IP Phone (Phone-Side) Registering the IP phon es by connectin g them at the central site i.
Registering IP Phones At the Central Site A-4 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Registering IP Phones At the Central Site Prior to remote deployment, use the instruc tions in t his section to register an IP phone with the AastraLink device.
Registering IP Phones At th e Central Site 41-001190-01 Rel. 1.1, Rev. 00 A-5 Remote Office Configuration of the IP Phone (Phone-Side) 3 T o begin the registration process, enter the first name of the IP phone user, then press < Enter >. For example: Bob 4 Enter the last name of t he IP phone user , then press < Enter >.
Registering IP Phones At the Central Site A-6 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide 6 Enter the user password, then press < Enter >. Y o ur IP phone reboots. When startup is complete , your phone UI disp lays the IP address of the Aastralink device.
Connecting To The IP Phone Network From a Remote Offic e 41-001190-01 Rel. 1.1, Rev. 00 A-7 Remote Office Configuration of the IP Phone (Phone-Side) Connecting T o The IP Phone Network From a Remote Office After registering the IP phone at the centr al site, use the following procedure to connect to the IP phone network from a remote of fice.
Connecting To The IP Phone Network From a Remot e Office A-8 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide 3 Enter the IP Address of the AastraLink Pr o 160 that is located at the central site. For example: 65.215.35.80 Note: If you do not know the IP address of th e AastraLink Pro 160, check with your administrator .
Connecting To The IP Phone Network From a Remote Offic e 41-001190-01 Rel. 1.1, Rev. 00 A-9 Remote Office Configuration of the IP Phone (Phone-Side) 4 S pecify the HTTP port the IP phone uses to communicate with the AastraLink Pro 160.
Connecting To The IP Phone Network From a Remot e Office A-10 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Configuring Port Information Not all routers support Universal Plug & Play (UPnP), and some may need to have the UPnP support manually en abled.
Connecting To The IP Phone Network From a Remote Offic e 41-001190-01 Rel. 1.1, Rev. 00 A-11 Remote Office Configuration of the IP Phone (Phone-Side) 2 S pecify the public IP address, or dynamic/s tatic DNS FQDN of your router , then press < Done >.
Connecting To The IP Phone Network From a Remot e Office A-12 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide 4 S pec ify the public R TP starting port (defau lt 51720) for your router , then press < Done >. 5 S pecify the public HTTP port (defaul t 51510) for your router , then press < Done >.
Reinstalling Aastra IP Ph ones at the Central Site 41-001190-01 Rel. 1.1, Rev. 00 A-13 Remote Office Configuration of the IP Phone (Phone-Side) Reinst alling Aastra IP Ph ones at the Central Site Use the procedure described in this section to reinstall an IP phone at the central site that had been prev iously installed at a remote office.
Reinstalling Aastra IP Ph ones at the Central Site A-14 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide 8S e l e c t <Restart> when prompted to restart the p hone. The IP phone reverts back to its factory default settings.
41-001190-01 Rel. 1.1, Rev. 00 B-1 Appendix B Remote Of fice Configuration of the AastraLink Pro 160 (Server-Side) Introduction This appendix provides a procedure fo r manually setting up your AastraL ink Pro 160 in your network fo r a remote office con nection.
Remote Office Configur ation of the AastraLink Pro 160 B-2 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Remote Office Configuration of the AastraLink Pro 160 Description The AastraLink Pro 160 i s a plug and play un it that you can install in your network.
Remote Office Configurat ion of the AastraLink Pro 160 41-001190-01 Rel. 1.1, Rev. 00 B-3 Remote Office Configuration of t he AastraLink Pro 160 (Server-Side) U IP Phone internal IP 192.168.1.3 HTTP 80 SIP 5060 RTP 3000 Home router external IP 65.
Remote Office Configur ation of the AastraLink Pro 160 B-4 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Configuring the AastraLink Pro 160 for Remote Office Setup 1. UPnP Configuration Use the following procedure to co nfigure UPnP on the AastraLink Pro 160.
Remote Office Configurat ion of the AastraLink Pro 160 41-001190-01 Rel. 1.1, Rev. 00 B-5 Remote Office Configuration of t he AastraLink Pro 160 (Server-Side) Office Router Port Mapping T able 3 T urn on “ UPnP ”. 4 Click <Save> to save your changes.
Remote Office Configur ation of the AastraLink Pro 160 B-6 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Column Descriptions 2. Phone Configuration If you create an account on the server for the phone in the same subnet as the server , the configuration automa tically download s to the phone.
Remote Office Configurat ion of the AastraLink Pro 160 41-001190-01 Rel. 1.1, Rev. 00 B-7 Remote Office Configuration of t he AastraLink Pro 160 (Server-Side) 3. Remote Phone Inst allation Pre-stage phone Press <Remote> when the Auto-Discove ry screen is presented in TUI.
Remote Office Configur ation of the AastraLink Pro 160 B-8 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Column Descriptions Allow WAN, * LAN, 192.168.1.3 UDP , 3006 -51726 Allow WAN, * LAN, 192.168.1.3 UDP , 3007 -51727 Allow WAN, * LAN, 192.
Remote Office Configurat ion of the AastraLink Pro 160 41-001190-01 Rel. 1.1, Rev. 00 B-9 Remote Office Configuration of t he AastraLink Pro 160 (Server-Side) AastraLink Pro 160 Manual Remote Office Configuration Example The following is an example of setting up the AastraLink Pro 160 for a remote office.
Remote Office Configur ation of the AastraLink Pro 160 B-10 41-001190-01 Rel. 1.1, Rev. 00 AastraLink Pro 160 Adm inistrator Guide Install the Remote IP Phone (Pre-Stage Phone) 7 Press <Remote> when remote phone is in the Auto -Discovery screen.
Remote Office Configurat ion of the AastraLink Pro 160 41-001190-01 Rel. 1.1, Rev. 00 B-11 Remote Office Configuration of t he AastraLink Pro 160 (Server-Side) 16 Enter the RTP port for the Home Router . For example, you can enter 51720. The Phone prompt s for an HTTPS port.
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41-001190-01, Rel.1.1, Rev. 00 Index-1 Index A AastraLink backing up system software 5-1 1 chassis 1-12 dial plan 4-32 features list 1-2 hardware, software requirements 1-1 1 LED 7-3 overview 1-2 perf.
Index-2 41-001190-01, Rel.1.1, Rev. 00 Index barred numbers 4-38 default softkeys 3-34 ring groups 3-24 DHCP , configuring 4-18 dial plan 4-32 configuring 4-31 emergency 4-36 directed call pickup, sof.
41-001190-01, Rel.1.1, Rev. 00 Index-3 Index user 3-6 phone lines, adjusting audio 4-84 port forwarding 4-23 port mapping, router A-10 prefix digit, trunking 4-49 , 4-58 private lines, configuring 4-3.
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AastraLink Pro 160 Administrator Guide Published in the USA 41-001 190 -01 REV 00 AastraLink 160 Release 1.1 May 2008.
An important point after buying a device Aastra Telecom Pro 160 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Aastra Telecom Pro 160 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Aastra Telecom Pro 160 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Aastra Telecom Pro 160 you will learn all the available features of the product, as well as information on its operation. The information that you get Aastra Telecom Pro 160 will certainly help you make a decision on the purchase.
If you already are a holder of Aastra Telecom Pro 160, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Aastra Telecom Pro 160.
However, one of the most important roles played by the user manual is to help in solving problems with Aastra Telecom Pro 160. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Aastra Telecom Pro 160 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
