Instruction/ maintenance manual of the product Metreau Entry Communicator with Display MET-ECOM-D AMX
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Operation/Reference Guide Voice and Video Communication Sy stems Metreau ™ Entry Communicators MET-ECOM Metreau Entry Communicator MET-ECOM-D Metreau Entry Communicator with Display Last Revised: 12.
AMX Limited Warranty and Disclaimer This Limited W arranty and Disclaimer extends only to products purchased directly from AMX or an AMX Authorized Partner which include AMX Dealers, Distributors, VIP’s or other AMX authorized entity .
Table of Contents i Metreau Entry Communica tors Table of Contents Metreau Entry Communicators ...... .............................. ....................................... 1 Overview ................................... ........................ ......
ii Metreau Entry Communicators Table of Contents Installing the Me treau Entry Communic ator ..... ................... ................... ................. ...... 27 Using Zero Configuration ....... ...................................................
Table of Contents iii Metreau Entry Communica tors Programming ................ ...................................................................... .............. 51 Overview ................................... ........................ ............
iv Metreau Entry Communicators Table of Contents Setup page ................... ................ ................ ............. ................ ............. ................. ...... 76 Someone At T he Door page ........ ................ ............
Metreau Entry Communicators 1 Metreau Entry Communicators Metreau Entry Communicators Overview The Metreau Entry Communicators (FIG. 1) can be placed at entry points of homes, condos and hote ls to provide audio/video communications with an yone at a door or gate - all ov er IP .
Metreau Entry Comm unicators 2 Metreau Entry Communicators Front Component s The front components of the Metreau Entry Communicators are indic ated in FIG.
Metreau Entry Communicators 3 Metreau Entry Communicators Rear Components The rear components of the Metreau Entry Communicators are indicated in FIG. 3: Product Specifications - MET-ECOM FIG. 3 Metreau Entry Communicators - Rear Comp onents MET-ECOM Specifications Power: • PoE powered – no local Power Supply needed • IEEE 802.
Metreau Entry Comm unicators 4 Metreau Entry Communicators MET-ECOM Specific ations (Cont.) Microphone: • -40 dB sensitivity , built -in echo cancellation (telephone quality) • Full duplex communication • V oIP T eleph ony Rear Panel Components: • Camera Viewing Angle Adjustment • Ethernet Port - 10/100 Ethernet with PoE.
Metreau Entry Communicators 5 Metreau Entry Communicators Product Specifications - MET-ECOM-D MET-ECOM-D Specifications Power: • PoE powered – no local Power Supply needed • IEEE 802.
Metreau Entry Comm unicators 6 Metreau Entry Communicators MET-ECOM-D Specif ications (Cont.) Operating Environment: 32° to 104° F (0° to 40° C) Mounting: The MET -ECOM-D is installed in several w.
Positioning the Camera 7 Metreau Entry Communicators Positioning the Camera Overview The camera on the Metreau Entry Communicators provides a symmetrical 42° viewing angle, and by default the camera is centered.
Positioning the Camera 8 Metreau Entry Communicators FIG. 5 MET-COM-D Camera: Left and Right Viewing Range LR LR LR T op view when camera is centered at 0° T op view when camera is facing left at 15.
Wiring and Connections 9 Metreau Entry Communicators Wiring and Connections Overview The installation section addresses the mounting and wiring of the Metreau Entry Communicators.
Wiring and Connections 10 Metreau Entry Communicators Ethernet 10/100 Base-T RJ-45 Wiring Configuration The table below describes the pinouts, signals, and pairing for the Ethernet 10/100 Base-T connector and cable. The Ethernet cable connection is illustrated in FIG.
Wiring and Connections 11 Metreau Entry Communicators Input/Output (I/O) Port: Connections and Wiring The I/O port responds to either switch closures, voltage level (high/lo w) chang es, or it can be used fo r logic-le vel outputs. A contact closure between the GND and an I/O port is detected as a Push.
Wiring and Connections 12 Metreau Entry Communicators Ferrite Installation (Required) Metreau Entry Communicators comes with a Cat5 Suppression Ferrite that must be clipped around the Ethernet cable, inside the wall box (no tools required).
Wiring and Connections 13 Metreau Entry Communicators System Diagram FIG. 10 provides a basic NetLinx system diagram using Metreau Entry Communicators: System Diagra m - Intercom The following system diagram (FIG. 11) illust rates an AMX system using Metreau Entry Communicators with both wired and w ireless touch panels: FIG.
Wiring and Connections 14 Metreau Entry Communicators.
Mounting and Installation 15 Metreau Entry Communicators Mounting and Installation MET-ECOM / MET-ECOM-D Installation Overview This section addresses the physical mounting of the MET -ECOM and MET -ECOM-D Metreau Entry Communicators. T o avoid an y damage to the electronic component, installation must be performed in an ESD safe en v ironment.
Mounting and Installation 16 Metreau Entry Communicators Mounting Specifications The following illustrations (FIG. 13, FIG. 14 and FIG. 15) provide mounting specifications for the Metreau Entry Communicators conduit box (FG. Reference these measurements when planning and installing the device.
Mounting and Installation 17 Metreau Entry Communicators Side Views Top View FIG. 14 Mounting Specifications (side views) FIG. 15 Mounting Specifications (top view).
Mounting and Installation 18 Metreau Entry Communicators Typical Installa tion (Without Expansi on Clips) FIG. 16 provides specif ications for mounting the wall box without the use of expansion clips. 1. Remov e the tabs for the expansion clip installation from the wall box by bending back and forth with pliers.
Mounting and Installation 19 Metreau Entry Communicators 5. Install the (provided) Ferrite clip onto the Ethernet cable (see FIG. 8 on page 12). 6. Connect the Ethernet cable in the back of the Metreau Entry Communicator . 7. Insert the Metreau Entry Communicator into the wall box, and push until the device is flush to the wall.
Mounting and Installation 20 Metreau Entry Communicators Installing the Wall Box Without the Use of Tabs A brick and mortar installation environment is a great example where no tabs are required. 1. Remov e both the tabs for the rough-in installation and expansion clip installation from the wall box by bending back and forth with pliers (see FIG.
Mounting and Installation 21 Metreau Entry Communicators Wall Surface Installation (Using Expansion Clips) Expansion clips are mounted through the 2 holes locat ed alo ng the rim of the wall box (see FIG. 18). As the scre w is tightened, the clip bends to ward the insertion hole and into the wall.
Mounting and Installation 22 Metreau Entry Communicators 4. Install the 2 drywall screws and e xpansion clips into the 2 locations along both sides of the wall box. 5. Insert the wall box and expansion clips into the cutout until the rim of the wall box is flush against the wall.
Mounting and Installation 23 Metreau Entry Communicators 8. Install the (provided) Ferrite clip onto the Ethernet cable (see FIG. 8 on page 12). 9. Connect the Ethernet cable in the back of the Metreau Entry Communicator . 10. Insert and fasten the Metreau Entry Communicator into the wall box.
Mounting and Installation 24 Metreau Entry Communicators 6. Place the lug of the ground wire on the de vice and the Earth ground wire around the pro vided screw and connect them both to the point sho wn in FIG. 17. 7. Install the (provided) Ferrite clip onto the Ethernet cable (see FIG.
Mounting and Installation 25 Metreau Entry Communicators Using the Optional Surface Mount Box The CB-MET -ECOMS (-S/-B) Surface Mount Box Kit for Metreau Entry Communicators is a vailable for situations where it is undesirable or impossible to install the conduit box into the moun ting surface.
Mounting and Installation 26 Metreau Entry Communicators Surface Mount Box Specif ications FIG. 22 provides mounting specifications for the CB-MET -ECOMS: FIG.
Mounting and Installation 27 Metreau Entry Communicators Ferrite Installa tion (Required) The CB-MET -ECOMS comes with a Ca t5 Suppression Ferrite that must be c lipped around the Ethernet cable, inside the bac k box (no tools required) . 1. Release the latch to open the plastic enclosure.
Mounting and Installation 28 Metreau Entry Communicators 1. Run all cables through the Conduit Routing Hole on the rear panel of the Surface Mounting Box. The Conduit Routing Hole is intended to accept conduit of up to 0.500" (1.27 cm) in diameter (see FIG.
Using Zero Configuration 29 Metreau Entry Communicators Using Zero Configuration Overview Metreau Entry Communicators with firmware v ersions of v1.00.018 (MET -ECOM) and v1.00.020 (MET -ECOM-D) or higher support using "zero-conf igura tion" client software to quickly install multiple devices on the network.
Using Zero Configuration 30 Metreau Entry Communicators Notice that the serial number is ap pended to the name of the de vice. In this case the serial number is 218001WHP2980023 .
Using Zero Configuration 31 Metreau Entry Communicators Manually set the PC's IP address to 169.254.1.1 and subnet mask to 255.255.0.0 . 4. Launch Internet Explorer and select the Bonjour Plug-in.
Using Zero Configuration 32 Metreau Entry Communicators.
Using the Configuration Manager 33 Metreau Entry Communicators Using the Configuration Manager Overview Metreau Entry Communicators have a built-in web console (FIG. 28) that allows you to easily make various configuration settings via a web bro w ser on any PC that has access to the device.
Using the Configuration Manager 34 Metreau Entry Communicators Command Buttons The Configuration Manager is divided into four primary sections, indicated by four command buttons across the top of the main page (FIG. 29): Summary: The Summary of Device page is the page that is displayed when the Configuration Manager is accessed.
Using the Configuration Manager 35 Metreau Entry Communicators Summary of <Device> Settings Page The Summary of Device Settings page (FIG. 31) is the initial vie w when the Configuration Manager is accessed. Naturally , this page can be accessed at any time via the Summary command button at the top of the web console.
Using the Configuration Manager 36 Metreau Entry Communicators Checking the Firmware Version The firmw are version is listed on the Summary of De vice Settings page, in the Device Information section at the top of the page. Determining the IP settings of the Metreau Entry Communicator 1.
Using the Configuration Manager 37 Metreau Entry Communicators Configuration Page Click the Configuration command b utton to access the Con figur ation page (FIG. 32). This page contains three tabs: IP Settings ( initial view ): Use the options in this tab to specify Network IP settings (see below).
Using the Configuration Manager 38 Metreau Entry Communicators Setting the IP Address 1. In the Conf iguration page, select the IP Settings tab. 2. Click the radio button for either Dynamic or Static . If you selected Dynamic, the DHCP serv er automatically provides the IP address.
Using the Configuration Manager 39 Metreau Entry Communicators Configuration Pa ge - NetLinx Settings Tab Select the NetLinx Settings tab of the Conf iguration page to access the NetLinx Settings tab (FIG. 33). Use the options in this tab to view and edit the ICSP connection to the N etLinx master.
Using the Configuration Manager 40 Metreau Entry Communicators 5. If you hav e enabled password security on your mast er , you need to set the username and password within the fields provided. 6. Click Accept . 7. In the The system will need to r eboot for changes to take effect windo w , click OK .
Using the Configuration Manager 41 Metreau Entry Communicators Device Utilities Page Click the Utilities command b utton to access the Device Utilities page (FIG. 35). The options on this page allow you to upload, change, and display images on the MET -ECOM-D.
Using the Configuration Manager 42 Metreau Entry Communicators Image File Requi rements In order for images to be displayed on the MET -ECOM-D, the following image file requirements apply: BMP ima.
Using the Configuration Manager 43 Metreau Entry Communicators 2. Sav e the f ile as a ".BMP" image (FIG. 37). 3. Reduce the BMP image to 128 x 64 pixels. At this point there are options - you can either crop or reduce the original image to size.
Using the Configuration Manager 44 Metreau Entry Communicators Check your graphics editing program for options relati ve to the reduction method applied to the image when reducing the colors to 1-bit. In many cases you can select from se veral techniques (such as error diffusion, ordered dither and/or nearest color).
Using the Configuration Manager 45 Metreau Entry Communicators Creating a New Dynamic Image 1. In TPDesign4, select Panel > Resource Manager to access the Resour ce Manager dialog, and open the Dynamic Images tab (FIG. 40). 2. Click the New button at the top of the dialog (see FIG.
Using the Configuration Manager 46 Metreau Entry Communicators 4. Click OK . Uploading a Display Image To The Device 1. Under F ile Upload , click the Browse bu t t o n . 2. Navigate to your image f ile and select. 3. Click Submit . Deleting a Display Image From the Device 1.
Using the Configuration Manager 47 Metreau Entry Communicators Audio/Video Page Audio/Video Page - Audio Settings Tab Click on the A udio tab of the Audio/V ideo Page to access the A udio Settings tab (FIG. 42). Use the options in this tab to vie w/edit audio-specific settings.
Using the Configuration Manager 48 Metreau Entry Communicators Audio/Video Pag e - Video Settings Tab Click the Vi d e o tab in the Audio/V ideo Page to access the V ideo Settings page (FIG. 43). Use the options in this tab to view/edit video-specific settings.
Using the Configuration Manager 49 Metreau Entry Communicators Setting Device Video 1. In the Audio/V ideo page, select the Vi de o tab . 2. Click the radio button to select the V ideo P ort type. 3. Click the radio button to select the video Codec type.
Using the Configuration Manager 50 Metreau Entry Communicators Setting the Display Settings On The Devi ce 1. In the menu on the top of the Conf iguration Manager , select Audio/V ideo . 2. Select the tab Display . 3. Use the sliders to change the Con trast le vel.
Programming 51 Metreau Entry Communicators Programming Overview There are a select number of SEND_COMMANDs recognized by the Metreau Entry Communicators. SEND_COMMANDs Below is a list of SEND_COMMANDs supported by the Metrea u Entry Communicators from NetLinx masters.
Programming 52 Metreau Entry Communicators Touch Panel Intercom Commands (Cont.) STREAM-SET (Cont.) Example (H.263 video stream): SEND_COMMAND MET1, "’STREAM-SET 192.168.0.3,9000,9002,video,H263,1" SEND_COMMAND TP2, "’^ICS-192.168.0.
Programming 53 Metreau Entry Communicators RTP, RTCP Video and Audio Streaming Commands Metreau Entry Communicators support the following R TP , R TCP V ideo and Audio Streaming SEND_COMMANDs on port 1. Touch Panel Intercom Commands (Cont.) ^VER? Metreau Entry Communicator version number .
Programming 54 Metreau Entry Communicators RTP, RTCP Video and Aud io Streaming Commands (Cont. ) SET A UDIO Sets the current configuration of the audio system.
Programming 55 Metreau Entry Communicators Face Plate LED Commands Metreau Entry Communicators support the follo wing LED face plate SEND_COMMANDs on port 1. Face Plate LED Commands SET LED-LEVEL Adjusts the brightness of the LED. T o turn the LED ON or OFF .
Programming 56 Metreau Entry Communicators Camera Commands The Metreau Entry Communicators Camera (MET -ECOM-D only) supports the follo wing came ra SEND_COMMANDs on port 1. Unlike AMX touch panels, Metreau Entry Communicators return S tring responses instead of Command responses.
Programming 57 Metreau Entry Communicators Camera Co mmands (Co nt.) SET CAM-CST Sets the display contrast level for the camera. Syntax: "'SET CAM-CST <Contrast Level>'" V ar.
Programming 58 Metreau Entry Communicators LCD Commands The LCD located on the face plate (MET -ECOM- D only) supports the following SEND_COMMANDs on port 1.
Programming 59 Metreau Entry Communicators LCD Commands (Cont.) SET DISP-BRT Sets the brightness level to a percentage. The LCD display sup- ports quad (25%), half (50%) and full (100%) brightness. Syntax: "'SET DISP-BRT <tag>,< brightness level>'" V ariables: • brightness level # = a value from 25,50,100.
Programming 60 Metreau Entry Communicators I/O Commands The I/O port supports the following SEND_COMMANDs on port 2. There are two channels on port 2: Channel 1 and Channel 2; System Commands The following System Commands are a vailable: I/O Commands GET INPUT Gets the input channels active state.
Programming 61 Metreau Entry Communicators System Commands (Cont.) SET DOOR-DESC Set the door description text. Syntax: SEND_COMMAND <DEV>,"'SET DOOR-DESC <desc_num>, <desc_tx.
Programming 62 Metreau Entry Communicators Upgrading Firmware Before beginning the Upgrade process Setup and configure your NetLinx Master . Refer to your partic ular NetLinx Master instruction manual for detailed setup procedures.
Programming 63 Metreau Entry Communicators 10. Click OK three times to close the open dialogs and sav e your settings. 11. Click Ye s to interrupt the current communication from the Master and apply the new settings.
Programming 64 Metreau Entry Communicators 6. Select the de vice’ s firmware file from the Files section (FIG. 46). 7. Enter the Device v alue associated with the device and the System number associate d with the Master ( listed in the OnLine T r ee tab of the W orkspace window ).
Using the NetLinx Module 65 Metreau Entry Communicators Using the NetLinx Module Overview Metreau Entry Communicators can be controlled via the T ouch Pages provided with the NetLinx Module, as described in this section.
Using the NetLinx Module 66 Metreau Entry Communicators Setting the Intercom Session Timeout When only 30 seconds are left in your call, the panel provides a popup to e xten d the call (FIG. 48). 1. Select the Setup button on your intercom page. 2. Press the up or down arro ws to increment the timeout up by 1 second in each direction.
Using the NetLinx Module 67 Metreau Entry Communicators Door Setup The Door Setup page (FIG. 49) is ac cessed through the Inter com Setup page. The options on the Door Setup page allow you to disable/enable all doorbells, and conf igure the Door Chime for each Metreau Entry Communicator doorbell in the system.
Using the NetLinx Module 68 Metreau Entry Communicators Door Chime Setup The Door Chime Setup page (FIG. 50) is accessed through the Door Setup page. The options o n the Door Chime Setup page allow you to associate a particular Chime sound with each doorbell in the system.
Using the NetLinx Module 69 Metreau Entry Communicators Advanced Setup The Inter com Advanced Setup page (FIG. 51) is accessed through the Inter com Setup page. The options on the Inter com Advanced Setup page allow you to set the panel intercom to be monitored, to monitor other intercom panels, and to name the panel.
Using the NetLinx Module 70 Metreau Entry Communicators Allowing a Pane l To Monitor 1. Select the Setup button on your intercom page. 2. On the intercom setup page, press Advanced Setup . This launches the password numeric ke ypad. 3. Enter the password and press Done .
Using the NetLinx Module 71 Metreau Entry Communicators Answering an Inco ming Doorbell Call The provided intercom pages include a doorbell answering popup windo w (FIG. 54): The popup page indicates the name of the doorbell calling and provides se veral options: Answer - Pressing this button opens the intercom session with the d oorbell.
Using the NetLinx Module 72 Metreau Entry Communicators The options in this page allow you see and view the incoming doorbell call, as well as adjust the microphone and speaker volume le vels for both the doorbell and the panel. Door Microphone Le ve l - Use the Up/Down arrow buttons to raise/lo wer the doorbell’ s microphone lev el.
Using the NetLinx Module 73 Metreau Entry Communicators Door Chime Setup page Door Setup page Door Chime Setup Name Description Channel Port:Code Addr ess P or t:Code Chime 1 The name of the Chime 1 sound. 1:206 Chime 2 The name of the Chime 2 sound. 1:207 Chime 3 The name of the Chime 3 sound.
Using the NetLinx Module 74 Metreau Entry Communicators Intercom Demo page The module for duplex intercom capable panels includes user pages. While you can create your own intercom directory page (see the Cr eating Inter com P ages section on page 72), it is possible to use the panel with the page shown in FIG.
Using the NetLinx Module 75 Metreau Entry Communicators Sample Intercom Page ( Cont.) No. Name Description Channel Po r t:Code Address Port:Code Lev el P or t:Code 9 Panel Directory Room Na me The name of a panel in the intercom directory . Y ou can ca ll the panel, enact privacy against the panel and monitor the panel.
Using the NetLinx Module 76 Metreau Entry Communicators Setup page Sample Intercom Page ( Cont.) No. Name Description Channel Po r t:Code Address Port:Code Lev el Port:Code 27 Monitor Panel Display only; indicates the panel is being monitored by another panel.
Using the NetLinx Module 77 Metreau Entry Communicators Someone At T he Door pa ge Someone At The Door Name Description Channel Por t :C o de Address Port:Code Lev el P or t:Code S tormVideo Displays video from the incoming doorbell call. 1:240 Door Microphone Level - Mute Mutes the microphone on the incoming doorbell.
Using the NetLinx Module 78 Metreau Entry Communicators Creating Popup Pages Door Answer Ca ll popup page Doorbell Adjustments popup page Someone At The Door (Cont.) Name Description Channel Por t :C o de Address Port:Code Lev el P or t:Code Panel S peaker Level - Bargraph Displays the current speaker level on the panel.
Using the NetLinx Module 79 Metreau Entry Communicators Intercom Answer Call popup page Doorbell Adjustments Popup (Cont.) Name Description Channel P or t:Code Address Port:Code Lev el Port:Code Panel Microphone Level Mute Mutes the microphone on the panel.
Using the NetLinx Module 80 Metreau Entry Communicators More Time popup page More Time Popup Name Description Channel Port:Code Address Port:Code Confirm More T ime Select to extend intercom session beyond timeout.
Programming 81 Metreau Entry Communica tors.
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An important point after buying a device AMX Metreau Entry Communicator with Display MET-ECOM-D (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought AMX Metreau Entry Communicator with Display MET-ECOM-D yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data AMX Metreau Entry Communicator with Display MET-ECOM-D - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, AMX Metreau Entry Communicator with Display MET-ECOM-D you will learn all the available features of the product, as well as information on its operation. The information that you get AMX Metreau Entry Communicator with Display MET-ECOM-D will certainly help you make a decision on the purchase.
If you already are a holder of AMX Metreau Entry Communicator with Display MET-ECOM-D, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime AMX Metreau Entry Communicator with Display MET-ECOM-D.
However, one of the most important roles played by the user manual is to help in solving problems with AMX Metreau Entry Communicator with Display MET-ECOM-D. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device AMX Metreau Entry Communicator with Display MET-ECOM-D along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
