Instruction/ maintenance manual of the product 910-11011-00 ioSafe
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• HDD or SSD • Solid Billet Aluminum or Titanium • Data Recovery Service (DRS) • No - Hassle TM Warranty Rated to protect data against: • Drop • Crush • Salt Water • Sand • Rain • .
2 ioSafe P/N: 910 - 11011 - 00 Rev 3 .0.
3 Contents Welcome ............................................................................................. 4 ! Package Contents ............................................................................... 9 ! Specifications ..................
4 Welcome Thank you for purchasing the i oSafe ® Rugged Portable external hard drive - the Go - Anywhere TM storage solution that does more to protect your data than any other portable hard drive. For years, ioSafe has continued to set the standard for disaster proof hardware.
5 protection. Water prote ction is maintain ed even if the dri ve is plugged int o a host computer. Chemical Testing : Protects data against loss when full y immersed in diesel fuel, oils, hydraulic f.
6 Copyrights Copyright ioSafe, Inc. 2011 . All rights reserved. No part of this publication may be reproduced or transmitted in any form by any mea ns, electronic, mechanical photocopying, recording or otherwi se, without prior written consent.
7 provide reasonable protection aga inst harmful interference in a residential installation. This equipmen t generates, uses, and ca n radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to ra dio communications.
8 CE Compliance For Europe Marking by the CE symbol indicates compliance of this system to the appli cable Council Dire ctives of the European Union, including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC).
9 Included in the package: A. ioSafe Rugged Portable (USB 3.0 version shown) B. USB 3.0 cable (compatible with USB 2.0) or FireWire 800 cable C. USB 2.
10 Specifications Dimensions (Inches) ....................................................... 3.9"W x 5.7"L x 1.0"H Weight (Lb.) ....................................................... 1.3 (aluminum) 1.7 (titanium) Interface Transfer Rate USB 3 .
11 Non - operating (SSD Versions) ....................................... 20 foot drop per MIL - STD - 810G Method 516.5 (1TB HDD version has reduced drop capabilities without optional skin, ioSafe P/N 370 - 10987 - 00, installed.) Chemical Exposure (protects data agains t loss): Full Submersion .
12 Titanium (Ti) Versions ........................................................... 5000 lb Distributed load applied e venly across any face of the drive housing. Point loads may result in data lo ss at lower load values. Theft: Kensington ® Lock Slot compatible – solid metal lock slot construction.
13 System Requirements For Windows: The ioSafe Rugged Portable USB 3.0 version is formatted with a n NTFS file system, the default for Windows operating systems . For Mac: The ioSafe Rugged Portable FireWire 800 for Mac is pre - formatted an d supported on Mac’s using the G3 (or later) or Intel processor.
14 • Avoid bumping, jarring or dropping t he ioSafe Rugged Portable HDD while connected to a computer and in use . Mechanical hard disk drives (HDD) are more susceptible to damage while they’re operating which sometimes results in data loss.
15 Supported OS/interface connection: Mac OS 10.3 or la ter .......................................... FireWire 800, USB 3.0, USB 2.0 Windows 7/ Vista (SP2) / XP ( SP3) ........................................... USB 3.0, USB 2.0 Note: Windows Server OS and Linux can sometimes be incompatible with the US B inte rface and might not be supported .
16 About USB and FireWire Actual connection performance depends on many factors including: CPU, file s ystem overhead, number of attached devices and more. Given these and other factors, in day - to - day use you can expect maximum, sustained t ransfer rates to be less than the theoretical rates maximum rates possible with the connection .
17 Securing the ioSafe Rugged Portable Kensington ® Security Slot (USB 3.0 version shown) For drive security, the ioSafe Rugged Portable is equipped with a Kensington securit y slot, which supports a standard Kensingt on security cable (sold separately).
18 Backup and Encryption Software • Backup Software Upon proper activation of your Data Recovery Service, qualified users can download: Genie Timeline ™ Pro fessional ($60 Value) Award winning backup softwa re for Windows OS . Simple, block level, open file and OS Continuous Data Protection (CDP) software for Windows users.
19 Connecting the ioSafe Rugged Portable 1. Connect . Use any one of the various cables to connect the drive to the computer. Only one cable should be used at a time. If connecting to a low powered USB 2.0 por t, the drive may not have enough power t o operate and the USB Y - Cable will be required t o be used if this is the case.
20 4. Although Genie Timeline Professi onal is bundled with the io Safe Rugged Portable, you are free to use whatever backup software you choose and any commercially available application should work. Genie Timeline Professional is only compatible with Windows OS.
21 Formatting for Mac OS The ioSafe Rugged Portable FireWire 800 for Mac is formatte d GUID Partion Table (GPT) and ready right out of the box for the Mac. The ioSafe Rugged Port able USB 3.0 is formatted NTF S (for Windows) and may not be recognized by Mac.
22 ioSafe Data Recovery Service (DRS) The standard term for the Data Recover Service (DRS) is one (1) year from the date of purchase. Three (3) and Five (5) year upgraded DRS plans are available upon activation.
23 the original user. The Company has the right to use a factory refurbished product as the replacement product. The Company's good faith attempts t o restore and recover the data in accordance w.
24 Data Recovery Procedure If the ioSafe Rugged Portable fa ces possible data loss for a ny reason , you should immediately call the ioSafe Disaster Response Team at 1 - 888 - 984 - 6723 (US & Canada) or 1 - 530 - 820 - 3090 (International) extension 430.
25 8. Once the primary server / computer is repaired or replaced, the original user should restore the primary drive data with the ioSafe backup data.
26 ioSafe No - Hassle ™ Warranty If the ioSafe Rugged Portable breaks during the warrant y period, for any reason, we will repair or replace it. Yes, even if you break it on purpose. The standard ter m for the warranty is one (1) year from the date of purchase.
27 ioSafe Contact Information Corporate Headquarters ioSafe, Inc. 12760 Earhart Avenue Auburn CA 95602 USA Toll Free Phon e: 888.98.IOSAFE ( 984.6723) x400 International Pho ne: 5 30.820.3090 x400 USA Toll Free Fax: 888.FAX.IOSAFE International Fa x: 530.
An important point after buying a device ioSafe 910-11011-00 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought ioSafe 910-11011-00 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data ioSafe 910-11011-00 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, ioSafe 910-11011-00 you will learn all the available features of the product, as well as information on its operation. The information that you get ioSafe 910-11011-00 will certainly help you make a decision on the purchase.
If you already are a holder of ioSafe 910-11011-00, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime ioSafe 910-11011-00.
However, one of the most important roles played by the user manual is to help in solving problems with ioSafe 910-11011-00. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device ioSafe 910-11011-00 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
