Instruction/ maintenance manual of the product 910-10841-00 ioSafe
Go to page of 22
910-10841-00 REV 7.1 Users M anual & Li mited Warranty io Safe ® Solo External Hard Drive USB 2.0 Firepr oof Waterproof FloSafe Cooling Technolog y Data Reco very Ser vice.
2.
3 COPYRIGHTS Copyright ioSafe, Inc. 2009. All righ ts reserved. No part o f this publication may be reproduced or tran smitte d in an y form by any means, elect r oni c, mec hanical phot ocopying, recording or otherwise, without prior w ritten con sen t.
4 interference in a re sidential instal lation. This e quipment gene rates, uses, and c an radiate radio frequenc y energy, and if not instal led and used in accord ance with the i nst ruction manual, may cause harmful interference to radio communications.
5 CHAN GES The material in this document is for informa tion only and subject to change with out notice . While reason able efforts have been made in the prep aration of this do cument to assure its accu racy, no liabi lity resulting from errors or omissions in the document, or form the use of the information co nt ained herein is assumed.
6 Contents Welcom e .............................................................. 7 Precauti ons .......................................................... 9 Package Contents .............................................. 10 Sp ecif icat ion s ......
7 Welcome Thank you for purchasing the ioSafe ® Solo external hard drive - the first high capacity external hard dr ive available with prote ction from fires and floods. For years, ioSafe has conti nue d to set the stan dard for disaster pr oof hardware.
8 The ioSafe Solo has been ri gorously test ed to prot ect the data contained in th e device to me et the followin g specif ication s: Fire Endurance Test ing: te mperatures up to 1,550° F for a duration of 30 minutes per ASTM E119 fire tes ting protocol.
9 Precaut ions Please read the prec aut ions lis ted be low. Failure to do so may result in damage to the device, loss of data, and voiding of the w arranty If you are using the Solo for primary storage (as opposed to data backup) we strongly recomm end that you backup your data.
10 Package Contents Include d in the package : A. ioSafe Solo external hard drive B. AC power Module C. USB Cable D. Users guide ( This booklet) E. Attent ion not ice (Not shown) D.
11 Specifications Dimension s (Inch es) ............................ 5.0W X 7.1H X 11.0L Weight (Lb) ................................................................. 15 Interface Transfer Rate (USB 2.0) ......................... 480 Mbps External Power Supply AC Input .
12 System Requirements PC Requir ements A PC with a 233 MHz or faste r processor One of the following operating s y st ems o Windows Vista (Ultima te, Ho me Basic/P remiu m, Busin ess) o Windows XP with Service Pack 1 or later (H ome, Professional, Professional X 64, Media Center Edition) A free USB 2.
13 USB Information USB 2.0 has a maximum in terface tran sfer rate, or bandwidth, of 480 Mbps (Megabits pe r second) . Th e performance depends on many factors including: CP U, file sy stem overhead, number of attached USB devices and more.
14 Securing the Solo (Su ggestions) For added security, the Solo can be bo lted to a floor or secu red with a cable and padlock. See the pictur es below f or suggested meth ods on physically se curing the Solo.
15 Connecting the Solo to Your Computer Step 1: Plug in the AC plug adapter and power cord 1. Plug the small e nd of the AC adapter into the Solo’s power port. 2. Plug th e adapter into an AC outlet. Step 2: C onnect ing the U SB Ca ble The USB cable h as a flat conn ection on on e end, an d a square connect ion on the other end.
16 appear in My Comput er/Windows Explorer. You are now ready to us e the Solo. For Mac, once the Solo is po were d on the operati ng s ystem s houl d mount the drive in a fe w moments.
17 5. Clic k Eras e. You should s ee and alert m es sage: “Erasing a disk will destro y all informat ion on all of the volumes of the disk…” Click E rase. Once init ializing is complete d, you will see the Sol o l isted in the D isk Ut ility. You will s ee the Dri ve Icon on the Desktop and in th e Finder.
18 ioSafe Data Rec overy Ser vice Terms and Conditions As applicable during the Data Re covery Service period and upon validated registration of an ioSa fe (the Company) product on th e Company's website (www.iosafe.com), the Company or its contracted partner will as sist the original purc haser for one "data recovery event".
19 The Company's good faith at tempts to restore and recover the data in accordance wi th the se terms and condition s shall be th e purcha ser's sole and exclusive remedy and the Company shall not be liable for any damages whats oever.
20 Following a Disaster If the Solo is exposed to a disaster such as a flood or fire, you should immediately call the ioSafe Di saster Respons e Team at 1-8 88-984- 6723 (US & Ca nada) or 1-530-886 -1578 (Inte rnational) exte nsion 430. You can also se nd an email to disa ster support@iosafe.
21 3. Report disaster event, an d obtain return shipping address/in struction s 4. Drain any free water from the io Safe device if post-flood 5. Place the ioSafe device in a heavy duty plastic garbage bag 6. Place the bagged ioSafe device in a small cardboard box with a paper marked with the RMA #, name, phone and address 7.
22 ioSafe War ranty If a mechanical or operable part of an ioSaf e malfunctions or bre aks down during normal use, ioS afe will at our option, repair or replace said part free for a period of three (3) years from the date of purchase.
An important point after buying a device ioSafe 910-10841-00 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought ioSafe 910-10841-00 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data ioSafe 910-10841-00 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, ioSafe 910-10841-00 you will learn all the available features of the product, as well as information on its operation. The information that you get ioSafe 910-10841-00 will certainly help you make a decision on the purchase.
If you already are a holder of ioSafe 910-10841-00, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime ioSafe 910-10841-00.
However, one of the most important roles played by the user manual is to help in solving problems with ioSafe 910-10841-00. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device ioSafe 910-10841-00 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
