Instruction/ maintenance manual of the product 170 Infortrend
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SentinelRAID 170 320MB/sec SCSI-to-SCSI RAID Controller Installation and Hardware Reference Manual Version 1.1 (04, 2004) Printed in Taiwan.
Contact Information Asia Pacific (International Headquarter s) Infortrend Technology, Inc. 8F, No. 102 Chung-Shan Rd., Sec. 3 Chung-Ho City, Taipei Hsien, Taiwan Tel: +886-2-2226-0126 Fax: +886-2-2226-0020 sales@infortrend.com.tw support@infortrend.com.
Copyright 2004 This Edition First Published 2004 All rights reserved. This publication may not be reproduced, tran smitted, transcribed, stored in a retrieval system, or t ranslated in to any language.
Warnings and Certifications FCC (applies in the U.S. and Canada) This device complies with Part 15 of FCC Rule s. Operation of this device is subject to the following two cond itions: 1) this device m.
Table of Contents CHAPTER 1: IN TRODU CTION ........................................................................................................ .... 1-1 1.1. P RODUCT O VERVIEW .....................................................................
CHAPTER 3: CONTROLLER MONITORI NG ................................................................................... 3-1 3.1. C ONTROLLER M ONITORING O VERVIEW ....................................................................................... 3-1 3.
A.4.1 RAID Level s Suppo rted ....................................................................................................... A-3 A.4.2 Controlle r Chassis .......................................................................................
Safety Precautions Precautions and Instructions • Prior to powering on the controller, ensure that the correct power range is being used. • Ensure there is a sufficient coo ling airflow to maintain the temperature of the controller board. If the controller b oard overheats i t may be perm anently dam aged.
Who should read this manual? This manual assumes that its readers are expe rienced with computer hardware installatio n and are familiar with RAID controllers. Related Documentation • Generic Operation Manual • RAIDWatch User’s Manual These two documents can be found in the CD incl uded with y our subsys tem package .
Software and Firmware Updates Please contact your system vendor or visit Info rtrend’s FTP site (ftp.i nfortrend.c om.tw) for the latest softwa re or firmware updates. NOT E that the firm ware version installed on your system shoul d provide the complete functionality listed in the specification sheet/user’s m anual.
Chapter 1: Introduction Produc t Overv iew 1-1 Chapter 1 Introduction 1.1. Product Overview 1.1.1 Product Introduction This hard ware manual briefly introduces the Sen tinelRAID 170 (SR 170) 320MB/secon d SCSI (SCSI-320) -to-S CSI RAID contr oller shown in Figure 1-1 .
SentinelRAID 170 Installation and Hard ware Reference Manual 1-2 Product O verv iew connects to a PC hyper-terminal that is used to configure th e con troller an d th e subsystem in which it is embedded.
Chapter 1: Introduction SR Compone nts 1-3 Figure 1-2: SR Enclosure Canis ter Mounting Holes 1.2. SR Components 1.2.1 LCD Panel Figure 1-3: LCD Panel The LCD panel shown in Figure 1-3 consists of a 16.
SentinelRAID 170 Installation and Hard ware Reference Manual 1-4 SR Com ponents upgrade sockets allow for the installation of a daughter board that facilitates the addition of four SCSI -320 I/O c hannels. All I/O cha nnels (both base channel s and expansi on channels) can be configured as either host or drive channels.
Chapter 1: Introduction SR Compone nts 1-5 Figure1-4: Controller Board (Front) 1.2.3 Interfaces The external interfaces (see Figure1-5 ) are all located at t he back of the controller board and are easily accessible at the rear of the c o ntroller enclosure.
SentinelRAID 170 Installation and Hard ware Reference Manual 1-6 SR Com ponents Connector Type Label Description SCSI-320 Connectors CH0, CH1, CH2 and CH3 68-pin VHDCI connectors that facilitate the connection of the SCSI-320 I/O channels to external devices.
Chapter 1: Introduction SR Accessory Items 1-7 1.3. SR Accessory Items The following items are not in stalled on the controller but c ome in the accessory box and can be used with the SR controller.
SentinelRAID 170 Installation and Hard ware Reference Manual 1-8 Optional Items 1.4.2 SCSI Cables SCSI cables are required to connect the 68- pin connectors on the backplane to the SCSI- 320 drives an d SCSI-320 host s. When purchasi ng SCSI-320 cables, sel ect cables of the highest quality that are pro duced by a reputable manufactu rer.
Chapter 1: Introduction Environm ental Requirem ents 1-9 Figure 1-6: IFT-9010D BBU Module Figure 1-7: IFT-9070D Batter y Charger Board 1.5.2 Daughter Board Expansion The installation of an optional da ughter board makes four additional SCSI-320 I/ O channels available.
SentinelRAID 170 Installation and Hard ware Reference Manual 1-10 SR Controller Monitoring 1.6.2 Cooling Requirements Proper SR controller cooling is req uired to ensure that the tem perature of the critical controller board compone nts does not exceed t he operational tem perature range.
Chapter 1: Introduction SR Controller Monitoring 1-11 1.7.4 Audible Alarms The SR controllers come with audible alarms that will be triggered when certain active components fai l or whe n certain thres holds are excee ded.
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Chapter 2: Installation Installation Overview 2-1 Chapter 2 Installation 2.1. Installation Overview CAUTION: Please note that the installation instru ction s described in this manual should be carefully followed. Fa ilure do to so may resu lt in damage to the system.
SentinelRAID 170 Installation and Ha rdware Reference Manual 2-2 Hardware Installation Preparation ♦ Working surface: Provide a soft, clean surface on which to place your controller before working on it. Servicing on a rough surface m ay damage or scratch the enclosure.
Chapter 2: Installation Unpacking th e Controller 2-3 2.4.3 General Installation Procedure If the steps listed below are followed, the installation of the SR controller should be smooth and efficient. Detailed, illustrated in struc tions for each step are given in the following sections.
SentinelRAID 170 Installation and Ha rdware Reference Manual 2-4 Accessing the Controller B oard 2.6. Accessing the Controller Board 2.6.1 Overview WARNING: The controll er board is a very sensit ive component an d must therefore be handle d with extreme care.
Chapter 2: Installation Memory Module Installation 2-5 2.7. Memory Module Installation The SR controll er comes wi thout a DIMM mem ory module. It is therefore necessary for a separately p urchased DIMM module t o be installed.
SentinelRAID 170 Installation and Ha rdware Reference Manual 2-6 Battery Backup Unit (B BU) Instal lation Figure 2-2: Install the DIMM M odule Step 3. Replace the chassis top cover . O nce the DIM M module has b een installed an d if no other i tems (e.
Chapter 2: Installation Battery Backup U nit (BB U) Installat ion 2-7 ♦ During norm al use, an em pty cell pack ta kes about 20 hours to rec harge. ♦ Disconnect the BBU if there is a long stor age perio d before de ployment . Extreme storage condition s should be avoided (i.
SentinelRAID 170 Installation and Ha rdware Reference Manual 2-8 Battery Backup Unit (B BU) Inst allation Figure 2-4: Install the Bat tery Charger Board Step 4.
Chapter 2: Installation Daughter Board Installation 2-9 Figure 2-6: Connect th e BBU to the Connec tor at the Back of the Controller Boar d Step 5. Replace the chassis top cover . O nce the battery charger board has been installed on the controller board, the chassis top cove r must be reinstalled.
SentinelRAID 170 Installation and Ha rdware Reference Manual 2-10 Daughter Board Installation Figure 2-7: Install the Dau ghter Board Step 3. Insert the retention screws. Once the daughter boa rd has been mounte d on the board-to- board co nnectors, insert th e retention screws that came with the da ughter boa rd.
Chapter 3: Controller Monitoring Controller M onitorin g Overview 3-1 Chapter 3 Controller Monitoring 3.1. Controller Monitoring Overview The SR controller is equipped with a variet y of self-monitoring f eatures that help keep controller m anagers i nformed of t he controller ’s operatio nal status.
SentinelRAID 170 Installation and Hardware Reference Manual 3-2 Status-indicating LEDs Controller monitoring is a necessary part of controller m anagement. If failure events or other disr uptive events are detected a nd reported, c ontrolle r managers m ust take the appropriate action to rectify the problem.
Chapter 3: Controller Monitoring Audible Alarm 3-3 3.3. Audible Alarm Different controller e nvironm ental and operatio nal param eters (i.e., temperature, etc.) have been assign ed a range of values within which they can fluctuate. If either the upper or lower thresholds are exceeded, an audible alarm will automatically be triggered.
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Chapter 4: Controller Connections and Opera tion SentinelRAID Connection 4-1 Chapter 4 Controller Connections and Operation 4.1. SentinelRAID Connection 4.1.1 I/O Channel Configuration All of the I/O channels can be co nfigured as either host channels or drive channels.
SentinelRAID 170 Installation and Hardware Reference Manual 4-2 SR 170 Topologies 4.1.4 Drive Connection Each drive channel can be co nnected to up to fifteen SCS I-320 hard drives.
Chapter 4: Controller Connections and Opera tion SR 170 Topologies 4-3 Figure 4-1: Single Host Connection.
SentinelRAID 170 Installation and Hardware Reference Manual 4-4 SR 170 Topologies 4.2.2 Dual Host Connection In Figure 4-2 two channels (CH0 a nd CH1) are co nfigured as host channels and two channe ls (CH2 and CH3) are conf igured as dr ive chann els.
Chapter 4: Controller Connections and Opera tion Controller Integration 4-5 4.2.3 Expansion The installat ion of an o ptional daught er board can expan d the number of avail able SCSI- 320 I/O channels by four. With the addition of the d aughter board, the SR 170 will then have eight SCSI-320 channels av ailable.
SentinelRAID 170 Installation and Hardware Reference Manual 4-6 Other Co nnections NOTE: It is recommended to use the embedded terminators on host or drive channels by setting DIP switches, and then installing an external term inator on the other end of your SCSI cable.
Chapter 4: Controller Connections and Opera tion Power On 4-7 (Red stri pe) 1 2 3 4 5 6 7 8 9 IFT-9512 cab le D u a l C O M P o r t 1 2 3 4 5 6 7 8 9 Host Comput er Connect to t he R S-232C port of th.
SentinelRAID 170 Installation and Hardware Reference Manual 4-8 Power On Ambient temperature: All the controller com ponents have been acclimated to the surrounding temperature. 4.5.2 Power On Sequence When pow ering on the SR 170 cont roller, please follow these steps.
Chapter 4: Controller Connections and Opera tion Power Off Procedu re 4-9 This screen appears after the initialization process. It clearly shows the model nam e.
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Chapter 5: Controller Maintenance Controller M aintena nce Overview 5-1 Chapter 5 Controller Maintenance 5.1. Controller Maintenance Overview 5.1.1 About Controller Maintenance Constant monitoring and maintenance of you r SR 170 controller will minimize downti me and preserve the working integrity of the con t roller for a longer period of time.
SentinelRAID Installation and Hardware Reference Manual 5-2 Replacing a fail ed DIM M M od ule ♦ When replacing any of the controller c o mponents, it is necessa ry to access the controller board in controller canister. It is recommended that all power to the controller canister is turn ed off when maintenance p rocedures are being carried out.
Chapter 5: Controller Maintenance Replacing a failed DIM M M odul e 5-3 Step 4. Remove the optional BBU charger board . The BBU charg er board obstru cts the DIMM m odule and m ust therefore be rem oved. See Section 5.3.3 below. Step 5. Insert the new DIMM module .
SentinelRAID Installation and Hardware Reference Manual 5-4 Replacing a Fai led Optio nal BBU Modul e Step 7. Reinstall the optional BBU charger board . Once the new DIMM m odule is installed, if an optional BBU charg er board was previou sly removed it can now be reinstalled onto the controller bo ard.
Chapter 5: Controller Maintenance Replacing a Fail ed Optional B BU Module 5-5 Figure 5-3: Disconnect t he BBU Connector fro m the Connector at the Back of the Contr oller Board.
SentinelRAID Installation and Hardware Reference Manual 5-6 Daughter Board Maintenance Step 4. Replace the chassis top cover. Once the new B BU battery pack has bee n connected to the BBU charger boa rd, the chassis to p cover m ust be reinstall ed. For further instructions on how to reinstall the chassis top cov er, please refer to Section 2.
Chapter 5: Controller Maintenance Daughter Board Maintenance 5-7 the chassis. The com plete rem oval procedure i s describe d in Chapter 2 , Section 2.6.2 . Step 2. Remove the retention screws . The daughter bo ard is secured to the co ntroller board with three retention screws that pass through spacers mounted on the controller board.
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Appendix A: SentinelRAID Features Overview A-1 Appendix A SentinelRAID Features A.1. Overview The SR controll er comes wi th many diffe rent features. S ome of these features enhance the performance of the controller or add configu ration flexibility while other features simplify the installation, maintenance procedures of the contro ller.
SentinelRAID 170 Installation and Hard ware Reference Manual Fault Tolerance A-2 A.2.5 Controller Architecture The controller is dev eloped from Infortrend's Pow erPC-500133 ASIC architecture, a third-generation, 64-bit controller design that efficiently eliminates internal bottlen ecks.
Appendix A: SentinelRAID Features Functional Features A-3 A.4. Functional Features A.4.1 RAID Levels Supported The following RAID levels are supported : RAID 0, 1(0 +1), 3, 5, 10 , 30, 50, NRAID and JBOD.
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Appendix B: Hard ware Specifications Configuration B-1 Appendix B Hardware S pecifications B.1. Configuration Specification Feature RAID Levels 0, 1(0+1), 3, 5, 10, 30, 50, JBOD, and non-RAID disk spa.
SentinelRAID 170 Instal lation and Hardware Reference Manual B-2 Controller Architecture B.2. Controller Architecture Specification Feature CPU PowerPC ® 750CXe 600MHz m icroprocessor SCSI Controller.
Appendix B: Hard ware Specifications Fault Tolerance B-3 B.4. Fault Tolerance Specification Feature Drive S.M.A.R.T. Support Yes (with user-configurable detect only, clone and replace, and perpet ual clone functions) Battery Back-up Option Y es SAF-TE Support Yes S.
SentinelRAID 170 Instal lation and Hardware Reference Manual B-4 Software B.5. Software Specification Feature In-band Text RAID Manager Yes (all major platform s) RAIDWatch Manager Yes (for any platform that supports Java 2.0 or for Java Applet running via web browser) LAN/WAN Support via SNMP Yes Table B-5: Av ailable Software B.
Appendix B: Hard ware Specifications Technical Specifications B-5 B.6.3 Controller Specifications Description Specification Cache mem ory At least 128MB, up t o 1GB, PC-133 SDRAM DIMM socket x 1 Firmw.
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Appendix C: Hardware Troubleshooting Problem C-1 Appendix C Hardware T roubleshooting C.1. Problem ♦ LCD is off 1. Check the power connection on the control ler board and LCD panel. 2. Check that a mi nimum of 128MB SDRAM DIMM i s installed. ♦ 7-segment LED flashes "F" 1.
SentinelRAID 170 Instal lation and Hardware Reference Manual C-2 Problem Parity error detected SDRAM DIMM should be replaced. Logical drive failure detected during boot-up Check proper installati on or connection of drives (use the "View and Edit SCSI driv es" fu nction to help locating the problem ).
Appendix C: Hardware Troubleshooting Problem C-3 All settings are too complex to reme mbe r. 1. After system installation is complete, write dow n all the settings and relat ed information usi ng Chapter 11 of your “Generic Operation M anual” for future reference.
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Appendix D: Spare Parts and Accessories Spare Parts D-1 Appendix D Spare Parts and Accessories D.1. Spare Parts The following table lists the available spare parts for the SR 1700/2700 external controllers.
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Appendix E: Connectors and Jumper Identificat ion Controller Main Board Interfaces E-1 Appendix E Connectors and Jumper Identification E.1. Controller Main Board Interfaces Figure E-1: Jumper Location.
SentinelRAID 170 Instal lation and Hardware Reference Manual E-2 Controller Main Board Interface Descriptions E.2. Controller Main Board Interface Descriptions Label Connector Name JP1 and JP13 Daught.
Appendix E: Connectors and Jumper Identificat ion LED Jumper Pin Outs E-3 E.3. LED Jumper Pin Outs E.3.1 JP 2 LED Pin Description Pin Description 1 Partner Failed 2 GND E.3.2 JP 3 LED Pin Description Pin Description 1 Ready 2 GND E.3.3 JP 4 LED Pin Description Pin Description 1 Not Ready 2 GND E.
SentinelRAID 170 Instal lation and Hardware Reference Manual E-4 J3 I2C Port E.4.2 JP 17 RS-232C Port Pin Description Pin Description 1 DCD2 6 DSR2 2 RXD2 7 RTS2 3 TXD2 8 C TS2 4 DTR2 9 RS232 RE SET 5 GND 10 N/C E.5. J3 I 2 C Port E.5.1 I 2 C Port Pin Outs Pin Pin Name 1I 2 CCLK 2 GND 3V C C 4I 2 CDATA E.
Appendix E: Connectors and Jumper Identificat ion J1 Battery C onnector E-5 E.6. J1 Battery Connector Pin Pin Name 1 VB (battery voltage +) 2 BAT-THM (battery temperature) 3 VBATTL (battery voltage -) 4 VBATTL (battery voltage -) E.7. TTL Device Parameters Symbol Parameter Rating Unit V IN Input voltage -0.
SentinelRAID 170 Instal lation and Hardware Reference Manual E-6 IFT- 9011 Null Modem E.8. IFT- 9011 Null Modem Swap pin-2 and pin-3 Swap pin-4 and pin-6 Swap pin-7 and pin-8 E.
INDEX Index I- -1 --A-- accessory box, 1-7 audible alarm , 1-11, 3-1, 3-3 automati c bad block assi gnment, A -2 --B-- background rebu ilding , A-2 base channels, 1 -4 battery char ger board, 1 -8, 2-.
SentinelRAID 170 Installation and Hard ware Reference Manual I- -2 Index I/O port cabling, 2-2 I2C bus, 1-10 I2C connector , 1-2 , 1 -5 , 3-3 I2C, 3-1 impedance, 4-1 installation p rocedure, 2-3 irrep.
Index Index I- -3 storage devices, 1-2 surface temperature, 2-6 --T -- temperature t hreshold, 3-1 terminal em ulation program, 1-10, 4-6 terminator, 4-5 top cover , 2-4 --U-- unique I D, 4-2 Unpackin.
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An important point after buying a device Infortrend 170 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Infortrend 170 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Infortrend 170 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Infortrend 170 you will learn all the available features of the product, as well as information on its operation. The information that you get Infortrend 170 will certainly help you make a decision on the purchase.
If you already are a holder of Infortrend 170, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Infortrend 170.
However, one of the most important roles played by the user manual is to help in solving problems with Infortrend 170. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Infortrend 170 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
