Instruction/ maintenance manual of the product IZ2 RFX IGEL
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IGEL Technology GmbH IGEL Zero RFX 21.02.2014 IGEL Zero RFX Manual.
2 IGEL Technology GmbH IGEL Zero RFX 5.02.100 About this Manual All illustrations and descriptions in this manual relate t o Version 5.02.1 00 of the IGEL Linux firmware.
3 IGEL Technology GmbH IGEL Zero RFX 5.02.100 Important Information Please note some important infor mation before read ing this docu mentation. Copyright This publication is pro tected under in ternational copy right laws.
4 IGEL Technology GmbH IGEL Zero RFX 5.02.100 Contents 1. Quick Installatio n ............................................................................................................................................... 8 1.1. The IGEL Linux D esktop .
5 IGEL Technology GmbH IGEL Zero RFX 5.02.100 7.6. Routing ................................ ......................................................................................................... 48 7.7. Hosts .......................................
6 IGEL Technology GmbH IGEL Zero RFX 5.02.100 11.3. AD/Kerberos Config uration .......................................................................................................... 86 12. Firmware Customiza tion ..................................
7 IGEL Technology GmbH IGEL Zero RFX 5.02.100 Introduction IGEL Thin Clients c omprise the ver y latest hardware a nd an embedded op erating syste m. Depending on the product concerned, this operating sy stem may be based on IGEL L inux or Micro soft Windows E mbedded Standard ® .
8 IGEL Technology GmbH IGEL Zero RFX 5.02.100 1. Quick Installation If you follow the pr ocedure belo w, you can install the thin client wi thin your network environment in jus t a few minutes: Connect the thin client to a monitor (VGA, DVI, Display Port), an AT-compatible k eyboard with a PS /2 or 1.
9 IGEL Technology GmbH IGEL Zero RFX 5.02.100 1.1. The IGEL Linux Desktop After the syste m starts, you will se e the IGEL Linux deskt op. Figure 1: IGEL Linux desktop The following comp onents can be.
10 IGEL Technology GmbH IGEL Zero RFX 5.02.100 The Start menu offers the following areas and functio ns: • Application area f or launchin g sessions • System area for acce ss to system pr ograms .
11 IGEL Technology GmbH IGEL Zero RFX 5.02.100 2. Boot Procedur e The quick installati on procedure is co mplete. Restart the syste m in order to start the boot pr ocedure. 2.1. Boot Menu During the boot pro cedure, press th e ESC key in the Se condstage Loa der when the Load ing Kernel message is sho wn on the screen.
12 IGEL Technology GmbH IGEL Zero RFX 5.02.100 2.1.3. Emergency Boot Emergency Boot is a se tup with default parameters. If you select Emergen cy Boot , the Secondstag e Loader lo oks for a bootable sys tem in the flash memory and then resumes the b oot procedu re as in the other bo ot modes.
13 IGEL Technology GmbH IGEL Zero RFX 5.02.100 2.2. Network Integration Is the kernel loaded ? If it is, the next step is the network config uration. There are three p ossible ways of integrating the terminal into th e network envir onment.
14 IGEL Technology GmbH IGEL Zero RFX 5.02.100 3. Application Launcher To launch the tool, clic k on the Applicat ion Launcher symb ol in the quick launch bar or in the Star t menu.
15 IGEL Technology GmbH IGEL Zero RFX 5.02.100 3.1. General System Information Within the Applicat ion Launcher you will find the Information pag e with imp ortant system data such as the firmware versi on, licensed servic es and hardware sp ecifications.
16 IGEL Technology GmbH IGEL Zero RFX 5.02.100 3.3. System Tools On the System page, you can run various tools includin g the firmware up dating tool with the pre-set update informati on.
17 IGEL Technology GmbH IGEL Zero RFX 5.02.100 The following tools are availab le: Identify monitors Shows the screen's nu mber and manufac turer details. Firmware update Carries out the upd ate with the settin gs made during the setup. Disk utility Shows informati on regarding connected USB drives.
18 IGEL Technology GmbH IGEL Zero RFX 5.02.100 3.6. Shutdown and Restart Within the Applicat ion Launcher you will find two buttons f or starting or shuttin g down the de vice. Both actions can be disabl ed for the user and will then be a vailable to the ad ministrator only.
19 IGEL Technology GmbH IGEL Zero RFX 5.02.100 4. Setup Application With the help of the setup, you can chan ge the system config uration and sessi on settings. Any changes you ha ve made in the UMS take precede nce and may n o longer be ab le to be changed.
20 IGEL Technology GmbH IGEL Zero RFX 5.02.100 4.3. Setup Areas The setup applicati on comprises the foll owing main a reas: Figure 7: Setup areas Sessions Allows you to c onfigure application s essio.
21 IGEL Technology GmbH IGEL Zero RFX 5.02.100 4.3.1. Enable Setup Pages for Users If a password was s et up for the ad ministrator, the IG EL Setup can only be opene d with administrat or rights, i.e. after ent ering the passw ord (see Password (page 82 )).
22 IGEL Technology GmbH IGEL Zero RFX 5.02.100 4.3.2. Quick Settings If a password was s et up for the ad ministrator, the IGE L Setup can only be opened with ad ministrator rights, i.e. after ent ering the passw ord (see Password (page 82 )). However, individ ual areas of the setup can be enabled for th e user, e.
23 IGEL Technology GmbH IGEL Zero RFX 5.02.100 4.4. Setup Search The Search function enables you t o find parameter fiel ds or values within th e setu p. To start a search, clic k on the bu tton below the tr ee structure. 1. Enter the text y ou wish to search f or.
24 IGEL Technology GmbH IGEL Zero RFX 5.02.100 5. System Settings As previously explain ed under Quick install ation (page 8), various basic sys tem setting s can be configured in the sub-structure.
25 IGEL Technology GmbH IGEL Zero RFX 5.02.100 5.2. Update On the Update page, a simple dialog f or updating you r thin client firm ware is displayed. The normal procedure for up dating your thin client is as follows: Go to www.myigel.biz and download the desired firm ware image fro m the IGEL server.
26 IGEL Technology GmbH IGEL Zero RFX 5.02.100 5.3. Remote Management If the thin client is registered by an IGE L UMS server, th e server address and th e port nu mber will be shown under Remote Mana gement . You can als o enter thes e data manually if the client is t o be managed by a specific server.
27 IGEL Technology GmbH IGEL Zero RFX 5.02.100 5.5. Remote Access (SSH / RSH) In order to allow c entral administrati on, the thin cli ent can be configu red in such a way that it can b e accessed via the WAN. Remote access to the local setup is permitted b y default.
28 IGEL Technology GmbH IGEL Zero RFX 5.02.100 5.8. IGEL System Registry You can change virtually every fir mware parameter in the Regis try. You will find i nformation on th e individual items in th e tool tip s. However, changes to the thin client configuration via the Registry should only be made by experienced administrators.
29 IGEL Technology GmbH IGEL Zero RFX 5.02.100 6. User Interface Configure the user in terface exactly as you want it: • Set the system lan guage (page 33 ).
30 IGEL Technology GmbH IGEL Zero RFX 5.02.100 DDC Allows you to ac tivate the Display Data Channel in order t o share informati on between the syste m and the screen. If scr een proble ms should occur, enable and disable the DDC se tting in the Options by way of a test.
31 IGEL Technology GmbH IGEL Zero RFX 5.02.100 Connection type Allows you to sel ect the appropriate conne ction type. If you select broadcast , the graphical l ogin from the fir st XDMCP s erver that resp onds to a broadcast query will b e provided.
32 IGEL Technology GmbH IGEL Zero RFX 5.02.100 General settings Allows you to c onfigure the lo ok of the deskt op by changing desktop th emes , fonts or the si ze of desktop sym bols and the display and de lay time for to ol tips.
33 IGEL Technology GmbH IGEL Zero RFX 5.02.100 Taskbar Allows you to enable /disable and c onfigure the taskba r Pager Allows you to enable /disable the us e of several " virtual desktops" The Pager is a t ool with "virtual deskt ops" which can be u sed as an easy way of switching betwe en open appli cations.
34 IGEL Technology GmbH IGEL Zero RFX 5.02.100 6.3. Input These setup pages allow you to set the keyboard layou t and other entry options. The following para meters can be c onfigured: • Keyboard (page 34 ) • Mouse (page 35 ) • Touchscreen (pag e 35 ) 6.
35 IGEL Technology GmbH IGEL Zero RFX 5.02.100 6.3.2. Mouse Mouse type an d mouse connection Determines the t ype of mo use used and how it is connected Left-handed mode Changes the orient ation of the mouse by switchi ng the mouse buttons to left-handed mode.
36 IGEL Technology GmbH IGEL Zero RFX 5.02.100 Touchscreen is al ready calibra ted If you enable the t ouchscreen fun ction, the touchscre en must be calibrated first. If this option was n ot enabled, calibrat ion will begin automatically aft er each syste m boot.
37 IGEL Technology GmbH IGEL Zero RFX 5.02.100 6.3.5. Signature Pad Enable use of the SOFTPRO Virtual S erial SignPad (VSSP) sign ature pad in sessions (CO M port mapping ). USB signature pads ar e made available in the sessions via COM port mapping. To do this, enable su pport und er User Interface → En try → Signature Pad .
38 IGEL Technology GmbH IGEL Zero RFX 5.02.100 Click on Enable X C Font Service in order t o enable the following entry fields. XC font server Give the name of the server on which the XC font service operat es. Port number Give the number of the port used by the f ont service for reception pu rposes - the default setting is port number 710.
39 IGEL Technology GmbH IGEL Zero RFX 5.02.100 7. Network LAN interfaces (page 39 ) DHCP options (page 43 ) VPN (page 43 ) SCEP (page 46 ) Routing (page 47 ) Hosts (page 48 ) Network drives (pag e 48 ) 7.1. LAN Interfaces Click on Network → LAN Interfa ces in the client setup.
40 IGEL Technology GmbH IGEL Zero RFX 5.02.100 DHCP Via the Dynamic Ho st Configuration Pr otocol , the thin client receives its I P address, network mask, DNS, gateway and other network c onfigurations from a DHCP server. DHCP is enabled by default for LAN 1 (internal).
41 IGEL Technology GmbH IGEL Zero RFX 5.02.100 EAP type Selects the authenticati on method: • P EAP for EA P-PEAP/MSCHA Pv2 and EAP-PEAP/T LS • TL S for EA P-TLS Check server c ertificate Checks the authenticati on server CA root certificate Path name of the fil e with root c ertificate(s) for ser ver authentication.
42 IGEL Technology GmbH IGEL Zero RFX 5.02.100 7.1.2. Wake - on -LAN Select the packages or messag es with which the thin client can be started via the network.
43 IGEL Technology GmbH IGEL Zero RFX 5.02.100 7.3. DHCP Options Configure the client's use of DHC P options - a number of sta ndard option s are already set out in a list and can be enabled. User-defin ed optio ns can be set up in a list of your own and managed there.
44 IGEL Technology GmbH IGEL Zero RFX 5.02.100 GeNUCard The GeNUCard off ers a choice of pre-config ured Internet and VPN connecti ons. The selection wind ow opens as soon as the GeNUCard sessi on is launched. The available options for laun ching the session can b e defined under Desktop Integration in th e session configuration.
45 IGEL Technology GmbH IGEL Zero RFX 5.02.100 The Ge NUCard is config ured and administer ed central ly via the genucenter management sta tion. Further information is av ailable from www.
46 IGEL Technology GmbH IGEL Zero RFX 5.02.100 7.5. Simple Certificate Enrollment Protocol - SCEP The SCEP allows the automatic pro vision of client cer tificates via an SCEP server and a certification authority. This type of certificate is aut omatically rene wed before it expires and can be used f or purposes such as network auth entication (e.
47 IGEL Technology GmbH IGEL Zero RFX 5.02.100 Example: A certificate is valid until 31.12 in any one year. The period f or renewal is 10 days. This means that a new certificate will first be requ ested on 21.
48 IGEL Technology GmbH IGEL Zero RFX 5.02.100 7.6. Routing This setup page allo ws you to sp ecify additional netw ork routes if nece ssary. In the Interface fi eld, specify "eth0", "e th1" or "wlan 0", i.e. Interface 1+2 or Wire less LAN.
49 IGEL Technology GmbH IGEL Zero RFX 5.02.100 Enabled The NFS mount is enab led by default and is mounted each time the syst em boots. Disable this entry if the shared file syst em is not unive rsally needed. Local directory Details of the l ocal directory on to which the shared items are to be mounted on the local thin clien t file s ystem.
50 IGEL Technology GmbH IGEL Zero RFX 5.02.100 7.9. Proxy Select the com munication protocols for which a sy stem-wide proxy is to be us ed. Figure 22 : System-wide proxy.
51 IGEL Technology GmbH IGEL Zero RFX 5.02.100 8. Sessions Application sessions can be created and configured in the Sessions sub-structur e of the IGEL setup application. The Se ssion Overview provides an overview of all available session t ypes and existing s essions.
52 IGEL Technology GmbH IGEL Zero RFX 5.02.100 You can also use Local login to freel y select the ser ver in the login window of an RDP ses sion. Enable Use local log in windo w to • Pre-populate user d ata • Freely select th e server in the login window of an R DP session.
53 IGEL Technology GmbH IGEL Zero RFX 5.02.100 8.1.2. Window The following set tings are config ured under Window : Standard number of colors Specifies the standard color depth - the defau lt setting is a c olor depth of 25 6 colors.
54 IGEL Technology GmbH IGEL Zero RFX 5.02.100 If you map a locally connected de vice, use the pre-defi ned path names availab le in the drop-down field. The direct ories in question are th ose on which th e devices are mounted by default during the boot procedure ( e.
55 IGEL Technology GmbH IGEL Zero RFX 5.02.100 Device Support / Virtual Communication Channels Enable virtual RDP channels for co mmunicating with v arious devices c onnected to the thin cli ent. These can be card readers ( smartcards), dictati on machines or even USB storag e devices.
56 IGEL Technology GmbH IGEL Zero RFX 5.02.100 Audio Allows you to enable local aud io transmission. 8.1.4. Performance In the event of perfo rmance-related proble ms, disable gra phics functions which a re not absolutely necessary. In l ow-bandwidth environm ents, you shoul d use compressi on in order to redu ce the network traffic.
57 IGEL Technology GmbH IGEL Zero RFX 5.02.100 8.1.5. Options Disable mouse ev ents Instructs the client not to show "unne cessary" cursor movements in order to conserve power. Reset license If you have to re move the MS licens e from the device, enable this option and restart the d evice.
58 IGEL Technology GmbH IGEL Zero RFX 5.02.100 8.2. RDP session The following configu ration pag es offer you detailed setup options for the s ession: Server and logon Allows you to spe cify a server an d a start applica tion for the terminal server session.
59 IGEL Technology GmbH IGEL Zero RFX 5.02.100 Microsoft RemoteApp Figure 25 : RemoteApp settings Like the published app lications of a Citrix serv er, MS Window s Server 2008 offe rs the option of passing on RemoteApps to th e thin client.
60 IGEL Technology GmbH IGEL Zero RFX 5.02.100 8.2.3. Performance and options Specify the perf ormance setting s for the session if they differ fro m the global configuration (page 51 ).
61 IGEL Technology GmbH IGEL Zero RFX 5.02.100 Command All necessary entries for creatin g an executabl e command t o remotely launch the app lication via SSH User name (re mote) Name of the rem ote user - The select ed user must hav e a user account on the rem ote host.
62 IGEL Technology GmbH IGEL Zero RFX 5.02.100 Window Allows you to spe cify the full-screen mode and multi-moni tor options as w ell as the Firefox language / prevent users making changes t o the bro.
63 IGEL Technology GmbH IGEL Zero RFX 5.02.100 8.6. Media Player Set up the Media Pla yer for your multi media applicati ons here. The following cod ecs are licensed via either the Fluendo Code c Pack.
64 IGEL Technology GmbH IGEL Zero RFX 5.02.100 Random mode Plays back the file s in a play list in a ran dom order. If you wish, cho ose the visual effec ts to be used during audio playbac k. Visualization t ype Determines the vi sualization plu g-in.
65 IGEL Technology GmbH IGEL Zero RFX 5.02.100 8.6.2. Media Player Sessions You can set up y our own personal Media Player sessi ons here. Click on Add to cr eate a new session. 1. Specify a session na me. 2. Specify which poss ible ways of lau nching the session you would like.
66 IGEL Technology GmbH IGEL Zero RFX 5.02.100 8.9. VNC Viewer Create a VNC Viewer session in order t o be able to ac cess remote co mputers (VNC serv er) via the thin client. Connecti on options such as the server address or the full-screen mode can be pre-populated fo r each session or d efined individu ally when the sys tem starts.
67 IGEL Technology GmbH IGEL Zero RFX 5.02.100 9. Accessories Information on other accessories provided by the Universal Desktop can be found here. 9.1. ICA Connection Center The Citrix ICA Conn ection Center provide s an overvie w of existing connecti ons to Citrix server s.
68 IGEL Technology GmbH IGEL Zero RFX 5.02.100 9.7. Application Launcher Show the Setup and Application La uncher on the local deskt op or in the star t menu, or define hotkeys and the autostar t option. You can hide various i tems, e.g. buttons for shutting d own or restarting the device, fr om the user.
69 IGEL Technology GmbH IGEL Zero RFX 5.02.100 9.9. System Log Viewer All available syst em logs are up dated and displayed. You can add your own log files in the options. The contents of the sel ected log can be s earched in the viewer and also copied (e.
70 IGEL Technology GmbH IGEL Zero RFX 5.02.100 9.11. Touchscreen Calibration After launching the calibration progra m, you will see a pattern with calibrati on poin ts which must be touched one after another. 9.12. Soft Keyboard (On-screen Keyboard) Enable the soft k eyboard (on-screen ke yboard) for us e with a touchscreen, e.
71 IGEL Technology GmbH IGEL Zero RFX 5.02.100 9.16. Network Diagnostics The IGEL Univer sal Desktop Linux firmw are features a number of tools for network analysis. These include: • Device information (page 71 ) • Ping (page 71 ) • Netstat (page 72 ) • Traceroute (page 72 ) • Look- up (page 72 ) 9.
72 IGEL Technology GmbH IGEL Zero RFX 5.02.100 Enable Program → Signal Ton e for Ping to configure th e thin client to output an audible signal each time a Ping is s ent.
73 IGEL Technology GmbH IGEL Zero RFX 5.02.100 9.17. System Information The system infor mation provides an overview of all internal and connect ed thin client hardwar e components as well as the constitu ent parts of the Linux syste m (e.g. kernel mod ules).
74 IGEL Technology GmbH IGEL Zero RFX 5.02.100 9.18. Drive Management Drive manage ment shows all rec ognized USB drives al ong with their r espective p roperties (device na me, mount point etc.
75 IGEL Technology GmbH IGEL Zero RFX 5.02.100 9.20. Identify Monitors Shows the screen nu mber from the IGEL setup and hardware in formation on every connect ed screen.
76 IGEL Technology GmbH IGEL Zero RFX 5.02.100 10. Devices Click on Hardwa re Information for an over view of you r IGEL thin client device. 10.1. Printers Various printing s ystems can be used with the thin clie nt.
77 IGEL Technology GmbH IGEL Zero RFX 5.02.100 Model: Generic P ostScript ( Citrix Universal Pr inter Driver Postscrip t) In this case, the pri nt data are prepared on the thin client wi th the help of the pri nter driver defin ed above under Printers for the pri nter model.
78 IGEL Technology GmbH IGEL Zero RFX 5.02.100 10.1.4. ThinPrint ThinPrint allows the ban dwidth provid ed for the tran sfer of print jobs to be redu ced depending on the resources available.
79 IGEL Technology GmbH IGEL Zero RFX 5.02.100 10.2. USB Storage Devices USB storage devic es can be config ured here. 10.2.1. Storage Device Hotplug Specify how USB de vices are set up here.
80 IGEL Technology GmbH IGEL Zero RFX 5.02.100 List of automount devi ces Overview of the aut omount devi ces - The most com monly used devices such as the disk dri ve, CD-ROM etc. ar e pre-configured. Edit Opens and enables on e of the pre-defined de vices Add Manual configuration of devices not pre-defin ed in the aut omount devic e list .
81 IGEL Technology GmbH IGEL Zero RFX 5.02.100 Example: • The set rule prohib its the use of USB de vices on the thin client. • However, the use of all Human Interf ace Devices (HI D) is permitted. • The USB storage de vice with the UUI D 67FC-FDC6 is als o permitted.
82 IGEL Technology GmbH IGEL Zero RFX 5.02.100 11. Security In order to prevent un authorized ac cess to the thin cli ent setup which c ould allow deep er penetrati on into your network, it is essential that you set up an admini strator pass word following the ini tial configurati on.
83 IGEL Technology GmbH IGEL Zero RFX 5.02.100 11.2.1. IGEL Smartcard Logging in with IGEL smartcard Enables local login to the thin client with the IGEL smartcard. Sessions stored on the smar tcard become availab le. The thin client is locked without the smar tcard and optional passw ord.
84 IGEL Technology GmbH IGEL Zero RFX 5.02.100 Session configurati ons are stored on the card's IC (int egrated circuit) and the session can be used on any IGEL thin clien t which reads the card. Figure 39 : Smartcard personalization Company Key The IGEL smartcard s olution also contain s a company key .
85 IGEL Technology GmbH IGEL Zero RFX 5.02.100 If the smartcard is merely used to c ontrol access to the terminal, the pro cedure is as follows: Insert a suitable s martcard. 1. Click on Write to Ca rd in order to wri te the data to the card. 2. Remove the smart card once the writing operati on is complete.
86 IGEL Technology GmbH IGEL Zero RFX 5.02.100 11.2.3. Auto logout Define an Auto Lo gout action which is carri ed out wh en you end the last instance of a session type: Bring up the Secur ity → Login → Auto Logout setup p age. 1. Choose a Session Type .
87 IGEL Technology GmbH IGEL Zero RFX 5.02.100 Realm The name of the real m/the do mains where you w ould like to authentica te yourse lf. KDC list IP or FQDN list of the key distribution centers (domain controllers) for this r ealm. An optional port number preceded by a c olon can be att ached to the host name.
88 IGEL Technology GmbH IGEL Zero RFX 5.02.100 12. Firmware Customiza tion Configure the fir mware to create your own personal workstation. 12.1. Custom Application Applications which were loaded ont .
89 IGEL Technology GmbH IGEL Zero RFX 5.02.100 Network Initializati on Network authenticati on successful (8 02.1x, WPA) No other network settings effecti ve Network DNS Executed after chang e of IP address or hostname IP address / Nam eserver setting s effective (e.
90 IGEL Technology GmbH IGEL Zero RFX 5.02.100 12.4. Environment Variables Environment variabl es allow y ou to use dynamic para meter cont ent for a numbe r of session types, e.
91 IGEL Technology GmbH IGEL Zero RFX 5.02.100 13. Index 3 3rd Party VPN-Client s ......................................... 43 A About this Manual ................................................ 2 Access Control ......................................
92 IGEL Technology GmbH IGEL Zero RFX 5.02.100 IGEL Smartcard ................................................... 83 IGEL System Registr y .......................................... 28 Important Informa tion ......................................... 3 Input .
93 IGEL Technology GmbH IGEL Zero RFX 5.02.100 Sessions ........................................................ 1 5, 51 Setup Application ............................................... 19 Setup Areas .................................................
An important point after buying a device IGEL IZ2 RFX (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought IGEL IZ2 RFX yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data IGEL IZ2 RFX - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, IGEL IZ2 RFX you will learn all the available features of the product, as well as information on its operation. The information that you get IGEL IZ2 RFX will certainly help you make a decision on the purchase.
If you already are a holder of IGEL IZ2 RFX, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime IGEL IZ2 RFX.
However, one of the most important roles played by the user manual is to help in solving problems with IGEL IZ2 RFX. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device IGEL IZ2 RFX along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
