Instruction/ maintenance manual of the product x Series 200 IBM
Go to page of 152
IB M H ard w ar e M ainte n an ce M an ual xS e ri es 2 00.
.
IBM H ard war e M aint en an ce M an ual xS e ri es 2 00.
Note: Before usin g thi s in format io n and the pr oduct it supports, be sure to r ead t h e general infor mat ion under “ Notices ” o n page 14 1.
© Co pyright I BM Co rp. 2000 iii About this manual Th is man ual conta ins dia gno stic infor matio n, a Sym ptom - to-FR U index , ser vice infor mation, err o r codes, er ror messages , and configur ati on i nformation for the IBM xSeries 200.
iv Hardwa re Ma intenanc e Manu al: xSeri es 200 Lese n Sie alle S icherheitshin weis e, be vor S ie ein e An weisung aus f ü hre n. Accer tarsi di legge re tutti gl i avvis i di at tenzione e d i peri colo pr ima di e ffettuar e qual si as i operazion e.
© Co pyright I BM Co rp. 2000 v Contents About this manual . . . . . . . . . . . . . . . . . . . iii Imp orta nt saf et y in fo rmati o n . . . . . . . . . . . . . . . . . . . . . . i ii Onl ine sup po rt . . . . . . . . . . . . . . . . . . . . . . .
vi Har dwar e Ma int enanc e M anua l: xS er ies 2 00 FRU i nformation ( service onl y) . . . . . . . . . 73 Ha rd di sk d riv e c age . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Po wer su ppl y . . . . . . . . . . . . . . . . . . . .
© Co pyright I BM Co rp. 2000 1 Gen e ra l che c kout The serv er diagn os tic progr ams ar e stor ed in upgradabl e r ead-onl y m e mory (ROM) on the system board.
2 Hardware Ma inte nance Manual: xSer ies 200 YES. Schedule maint enanc e with the c ustomer . Shu t d own a ll system s related to the cl uster . Run stor age t est . NO. G o t o ste p 2. 2. IF THE SY S TE M IS N OT P ART OF A CLUS TE R : • Power-of f the computer and all external devices.
© Co pyright I BM Co rp. 2000 3 Gen era l inf ormation Th e IBM ® xSeries 200 s erver delivers grea t value for general se rver applicat io ns. It is id eally suit ed for networ king e nvironme nts .
4 Hard ware Main tena nce Man ual: xSer ies 200 Se rver fe at ur es The desig n of the 200 takes adv an tage of advancem ent s i n data st orag e and memory management.
Genera l infor m ation 5 • Lar ge sy ste m me mor y Th e m e mor y bus in t he s erv er su p por ts up to 1.5 gi g aby te s ( G B) of sys t em me mory . Th e m em ory co nt r oller pro vid es erro r c ode co rrect ion (E CC ) s upp ort for up to thr ee indust ry-st andar d PC133, 3.
6 Hard ware Main tena nce Man ual: xSer ies 200 — Auto -restart init ial program load (IPL) p owe r sup ply — Aut o ma t ic e rro r ret ry or recov e ry — Autom atic s erve r r est art — Autom.
Genera l infor m ation 7 Serve r c ont r ol s and i nd ic ator s CD-ROM d rive ac tivity light: When this light is on, it in dicate s tha t th e CD -ROM drive is in use. Diskette ejec t button: Push th is but t o n to inst all or re mov e a di sk e tte f r om the dr ive.
8 Hard ware Main tena nce Man ual: xSer ies 200 T ur ning o ff th e ser ver Y ou can t urn off the s erver in any of the fo llowi ng ways: • Y ou c an pr ess the power c ontrol button on the fr ont o f the s erver .
© Co pyright I BM Co rp. 2000 9 Diag no stics Th is secti on provides b asic troubles hoo ting infor matio n to help you resolv e so me commo n pr o b lem s th a t mi gh t oc cur wi th th e se rver .
10 Hard ware Ma intenance Manu al: xSeries 200 Repeati ng long beeps Indic ate s th at a memor y erro r has occurr ed. En su r e that all DIMMs are correctly install ed.
Diagnos ti cs 11 Som e t im es th e f irs t e rro r to occ u r cau s e s add iti on al errors . In th i s ca s e , the se r ve r displays more than one error message. A lways follow the sugg ested action instruct ions for the f irst err or message that appears.
12 Hard ware Ma intenance Manu al: xSeries 200 St ar tin g th e diag no stic progr ams The IBM E nhance d Dia gnostics pr ograms w ill is olate yo ur serv er ha r dw are from sof twa re t ha t yo u h ave in st al led on yo ur ha rd dis k d riv e .
Diagnos ti cs 13 Us ing th e d iag no st ic dis k ett e Do the follow ing to start the IBM Enha nced Diagno stics us ing the diagnos tics diske tte, do the fol low ing : 1. T urn of f your s erver an d any per ipheral devices . 2. Inser t the I BM Enhanc e d Diagnost ics dis kette into th e di s k e tte d rive .
14 Hard ware Ma intenance Manu al: xSeries 200 1. Power off the server and disconnect the AC cor d (s). 2. Check for loose cables in the pow er subsystem. A lso check for short ci r cuits, for inst ance if t here i s a loos e scr ew causing a s hort cir cuit on a cir cui t boar d.
Diagnos ti cs 15 3. Move the JROM1 jumper to the alterna te positio n (pins 1 and 2) to enable the BIO S re cov ery mo de . 4. Reins tall the si de co ver , see “ Installing the cover ” on page 59. 5. Reconne ct all exte rnal cables and power c or ds and t u rn on the peripher al devi ces .
16 Hard ware Ma intenance Manu al: xSeries 200 T o or de r replac ement batteries , call 1-800 -772-2227 with in the United St ates , and 1- 800-465- 7999 or 1-80 0-465-6666 with in C anada. O utsid e the U.S. an d C anada, c all you r IBM reseller or IBM m arketing repr esentative.
Diagnos ti cs 17 5. Reinstall the s erver co ver and c onnect t he cables. 6. T urn on the se r ver . 7. Start t he Co nfigur ation/ Setup Utility program and set co nfigura tion p arame ters. • Se t the se rve r d ate an d tim e . • Set t he power -on pass word.
18 Hard ware Ma intenance Manu al: xSeries 200 If y ou have j us t add ed new soft war e or a new op ti on an d th e ser ver i s not wo rki ng, do the following befor e using the err or symptoms t able: • Rem ove th e sof twar e or dev ice th at you ju st a dd e d.
Diagnos ti cs 19 Ether net c ontrol ler probl em Sugges ted Actio n The server stops running when loading device drivers. The PCI B IOS inter rupt settin gs a re incor rect.
20 Hard ware Ma intenance Manu al: xSeries 200 The Ethernet controller st opped w ork ing with ou t appar ent cau se. Check the following: • Run diagno stics for t he Ethernet co ntrol l er . • T ry a d if feren t connector on the hub. • Reinstall t he devic e drivers.
Diagnos ti cs 21 Eth ernet c ont roller me ssag es Th e integra ted Ethernet co ntroller m ight d isplay me ssages from the foll owing device drive rs: • Nov ell N etW a re ™ or In tra NetW a re system open data-link in terfa ce (ODI) • Netw ork d river inte rface specifica tion ( NDIS ) adap ter for le vel 4.
22 Hard ware Ma intenance Manu al: xSeries 200 Mess age Desc ripti on Coul dn ’ t a llo ca te resources . Explana tion: An unknown err or has occurred when trying to allocate needed r esourc es for the AF T Module. Action: • Check the server configura tion.
Diagnos ti cs 23 NDI S 4.0 (Wi nd ows NT) dri ver m es sage s This sec tion contai ns the err or me ssages for the NDIS 4.0 d rivers. T he explanat ion and r ecommended actio n are included with each message. Er ro r i d e nt if y i ng s lo t numbers fo r the sp ecified boar d n ames.
24 Hard ware Ma intenance Manu al: xSeries 200 Error co de (he x) Description 0x00 Expl anati on: The driver could not regist er th e specified int err upt. Action: Using the Configuration/Setu p Utility pr ogram, mak e sur e that a PCI int errupt is assign ed to your E thernet card, and that E thernet i s enabled.
Diagnos ti cs 25 0x16 Expl anati on: Single adapter found, but multiple instanc es tried to load. Action: Using the Configuration/Setu p Utility pr ogram, mak e sur e that Ethernet is enab led, an d tha t the slot co ntaini ng t h e IBM x Seri e s 200 10/1 00 Ethernet A dapter or the I BM 10 /100 E t herjet PCI adap ter is ena bled.
26 Hard ware Ma intenance Manu al: xSeries 200 Et he rnet team ing m essag es : This sect ion d isp lays the messa g es a sso ciat ed wi th Ether net tea ming.
Diagnos ti cs 27 Ev e n t ID T y p e D es c ri p tio n 01 Erro r Explanation : T eam name and physic al adap t er name ar e the same. This is an invalid configuratio n. Ac ti on: Reconfigure t he adapte r team by double-click i ng the PROS e t icon in the con tr o l panel.
28 Hard ware Ma intenance Manu al: xSeries 200 17 Inf or m at ion a l Expl anation : Te a m nn . P re ferred pri m a ry adap ter has been detect ed. Ac ti on: None. 18 Inf or m at ion a l Expl anation : T ea m nn . Pr efer r ed secon dary ada pt e r has been detected.
© Co pyright I BM Co rp. 2000 29 Configuring the server The following configuration pr ograms ar e pro vided with the server: • Configuration/Setup Utility Th e Config u rat ion /Se tup Ut ility program is par t of the BIOS co de that come s with the server .
30 Hard ware Ma intenance Manu al: xSeries 200 No te: 1. Y ou can p ress F1 t o dis play help in format ion for a s elected menu item . 2. The choi ce s on some men u s might d i f f e r sl igh tly f r om the on es that ar e described in this book, depending on the BIOS version i n the server .
Configuring the server 31 Y ou can enable a vir us-warning test that c hecks for changes in the m aster boot r ecor d at start u p. Y ou als o can choos e to run POST in the qui ck mode , and r e ad t he mi cr opr o ce ssor seri al n umbe r . • Freque ncy Control Select this choice to enable o r disa ble the auto-detect DIMM /PCI clock.
32 Hard ware Ma intenance Manu al: xSeries 200 Usin g passwor ds Th e Sy ste m S ecur ity choice appea rs only o n the full Configurat ion/Set up Utility me nu. After you sel e ct th is choi ce , you can s et a power - on pas swor d or a n admin i strat or passwor d.
Configuring the server 33 St ar tin g the SC SIS ele ct ut ilit y progra m Com plete the f ollowin g step s to st art th e SCSIS elec t Utility progra m: 1. T urn on the se r ver . 2. When the <<< Pres s <C T RL><A> for SCSISelect™ Utility! >>> pr ompt appears, pr e ss Ctrl+ A.
34 Hard ware Ma intenance Manu al: xSeries 200 • SCSI Disk Utilities Select thi s choic e to view the SCSI IDs that are assigned to each device or to forma t a SCSI device. T o use th e utilit y program , select a driv e fr om the list. Read th e on-screen instruct ions carefully be fore making a selectio n.
© Co pyright I BM Co rp. 2000 35 Installing optio ns Th is chapt er p r ov ides in struc tions t o help install o ptions t o the serv er . F or a l ist of supported options for the server , s ee the ServerPr oven ™ list at htt p://www .
36 Hard ware Ma intenance Manu al: xSeries 200 Syst em bo ard inter nal c able co nnect ors Th e follow ing illu stra tion id ent ifies system bo ar d conn ectors for i nter nal ca bles.
Insta lling option s 37 Syst em boa rd e xte rnal conn ector s Th e follow ing illu stra tion id ent ifies system bo ar d conn ectors for ex tern al d evices .
38 Hard ware Ma intenance Manu al: xSeries 200 Syst em bo ard switc hes and ju mper s Th e followi n g illu strat io n ide nt ifie s the switch es an d jump er s on the system boa rd. Boo t bl ock ju mper For normal operations of the system, a jumper is installed on pins 2 and 3 of t he boot block jumper .
Insta lling option s 39 • Befor e yo u place the server in an upright po siti on, r o tate the two front feet a quarter t urn away from the server . F or complete detail s, see “ Mov i ng t he stabiliz ing f eet ” on p age 4 0.
40 Hard ware Ma intenance Manu al: xSeries 200 • Wh ile the d evic e is still in its a nti-st atic pa cka ge, tou ch it to a n u npaint ed me tal par t o f th e sy st em unit for at leas t two se c onds . (This drai ns stati c elec tri cit y fr om the package and from your body .
Insta lling option s 41 Complete the following steps to remove the side cover o f the server: 1. Review the information in “ B ef ore you begin ” on page 38. 2. T urn off the server and periphera l devic es and discon n ect all ext ernal cables and power cord s.
42 Hard ware Ma intenance Manu al: xSeries 200 Complete the following steps to remove the bezel: 1. Review the information in “ B ef ore you begin ” on page 38. 2. T urn off the server and periphera l devic es and discon n ect all ext ernal cables and power cord s.
Insta lling option s 43 Complete the following steps to remove the support bracket assembly: 1. Review the information in “ B ef ore you begin ” on page 38. 2. T urn off the server and periphera l devic es and discon n ect all ext ernal cables and power cord s.
44 Hard ware Ma intenance Manu al: xSeries 200 Ad apte r co ns ider ation s Befo r e you in stall an ada pter , r ev iew t he follo wing: • Loc ate th e doc umen tat ion that co mes wi th the adapt er and follo w those instruct ions in addit ion to the instruc tions given in thi s chapte r .
Insta lling option s 45 Ins tal ling a n adap ter Com plete the f ollowin g s teps to in stall an a dapter: Attention: W h e n y o u ha nd l e ES D - se n sit iv e de v i ce s , ta k e p rec a u ti on s to av oi d damage fr om stat ic electric ity .
46 Hard ware Ma intenance Manu al: xSeries 200 8. Plac e the ad apter , c omponent- side up , on a f lat, s tati c-pro tective surfac e. 9. Set any jumpers or switches as described by the adapter manufactur er .
Insta lling option s 47 2. Connect the SCSI signal cable to the adapter and one or more of the signal cable con ne ct or s to t he rea r of th e S C SI dev ice s . 3. Connect the SCSI ac tiv ity in dicat or cabl e to t he adapt er an d to the SC SI LED connecto r (J3) o n the syst em board .
48 Hard ware Ma intenance Manu al: xSeries 200 No tes: 1. Diskette drives, tape drives, and CD-ROM drives a r e removable-medi a dri ves. Y ou can insta ll rem ovable- media drives in bays 1, 2, 3, and 4. 2. Y ou can in stal l a 3. 5-in., slim-hi gh, or a 5.
Insta lling option s 49 Pr eins tal lation s teps (all b ays) Before yo u in stall d rives in the server , veri f y tha t you have all the cables and oth er equipment specifi ed in the documentati on that comes with the drive. Y o u might also need to perform certain prei n st allation acti vities.
50 Hard ware Ma intenance Manu al: xSeries 200 assembl y ” on page 42 and “ System boar d internal ca ble connectors ” on pag e 3 6 fo r the lo cat ion o f the fan cabl e con necto r . 4. Use a screwdr iver to gently pry the fille r pa nel an d EMC shie ld aw ay from the ser ve r .
Insta lling option s 51 No te: Make sur e to r oute the sign al cabl e so that it does n ot b l ock the ai r flow to the r e ar of th e dri ves or ove r the mic rop r oces sor . 9. If y ou hav e other opti on s to insta l l or re mov e, do s o now . 10.
52 Hard ware Ma intenance Manu al: xSeries 200 assembl y ” on page 42 and “ System boar d internal ca ble connectors ” on pag e 3 6 fo r the lo cat ion o f the fan cabl e con necto r .
Insta lling option s 53 Utilit y program a nd sel ect Save Se tt ings . See “ Chapter . Co nfigu r ing the server , ” on page 29 for more information.
54 Hard ware Ma intenance Manu al: xSeries 200 Attention: T o a void breaking the retaining clips or dam aging the DIM M connectors, open and close the cl ips gently . c. Insert the D IMM into the conn ector by aligning the D IMM edges with the slots at each en d of t he DIMM connector .
Insta lling option s 55 Re moving a microp rocess or Co mp lete th e fo llo win g ste ps to rem ov e a mic ropro ces sor . Attention: When you hand le ESD- se n sit ive dev ices, tak e pr e ca utions to av oi d damage from stati c electric ity .
56 Hard ware Ma intenance Manu al: xSeries 200 Inst alli ng a micr opr o ce ssor Com plete the f ollowin g s teps to in stall a mic roprocessor : Attention: When you hand le ESD- se n sit ive dev ices, tak e pr e ca utions to av oi d dam age from stat ic ele ctricity .
Insta lling option s 57 a. Peel the plastic pr ot ective strip of f the bott om of the heat sink. Make sure the s qua r e of t hermal ma ter ial is st ill on t he bo ttom of the h eat sink ; if not , r eplace the it with a new heat sink. b. Align and place the heat sink on top of the mic ro proc esso r .
58 Hard ware Ma intenance Manu al: xSeries 200 the location of the fan cable connector . See “ Ins talling t he co ver ” on pa ge 5 9 fo r instruct ions on insta lling th e cover . 8. Reconnect the external cables and power cor ds; then, turn on the peripheral devi c es and the se r ver .
Insta lling option s 59 8. Reconnect t he exter nal cables and power c or ds, an d turn on t he peri pheral devi c es and the se r ver . Comp le tin g th e ins tal lat i on Attention: For correct cooli ng and a irflow , insta ll the c over b efore turning on t he server .
60 Hard ware Ma intenance Manu al: xSeries 200 3. Lock the co ver . 4. If you have n ot done so a lrea dy , m ake su re that th e two fro nt stabilizin g fee t are r otated out ward s o that they pr operly suppo rt t h e ser ver . Rotat e each in dividual fo ot ou twar d 9 0 deg ree s.
Insta lling option s 61 No te: If the serv er is a SCS I mo del, t he SCSI a dapte r will be locat ed in PCI slot 1; the external connector will appear in the slot below the video connector . See “ Syst em and PCI ext ender boar d opti ons conn ect or s ” on page 35 for th e loc ation of th e PCI sl ots .
62 Hard ware Ma intenance Manu al: xSeries 200 Mou se port The system board has one mous e port t hat supports a mouse o r other poi nting device. The mouse connect or is located on the rear of your server , see “ I/O c onnector locat ions ” on page 60 for its location.
Insta lling option s 63 P a rallel co nnecto r Y our server has one parallel connector . Th is connector supports three stand ar d Inst itute of Elec tr ical and Ele ctr onics Engin eer s (IEEE) 128 4 m odes of operat i on: standar d par allel port (SPP), enh anced parallel po rt (EPP), an d extend ed capability port (ECP).
64 Hard ware Ma intenance Manu al: xSeries 200 Ser ial conn ect ors Y ou r s erv er ha s t wo st an dard ser ial con ne cto rs : Ser ia l c on nect or A a nd Se ri al connector B. Some applicatio n pro grams require spec ific connectors, and some mo dems function pr o perly on l y at cert ain c ommu nica tion conn e ctor addr esse s.
Insta lling option s 65 3. Wh en the C onfiguration/S etup Utilit y menu appears, select Dev ice s & I/O Po rts ; then, pr ess E n ter . 4. Select the seri al connector; then, u se t he arro w keys t o advance thr ough the availab le settin gs. 5.
66 Hard ware Ma intenance Manu al: xSeries 200 Failo ver fo r red unda nt Et hern et: Th e IBM 10/100 Ethernet adapt er or t h e IB M 10/1 00 Ether jet ™ PCI famil y of adapter s are opt io na l , redund an t n e two rk interfac e card (NIC ) adap ters th at you can install i n your s erver .
Insta lling option s 67 supports packet tagging. T he routi ng d evices re ceiving and transferring these packets on your network mu st support 8 02.1p for tagging to be effective. After you set up t h e prio rity filter in Priority Packet , you must start IBMSet and selec t 802.
68 Hard ware Ma intenance Manu al: xSeries 200 3. In W i n do ws NT , VLANs cannot be implemented on controll er s that have been con f i gur ed for te ami ng op ti ons. NetW are can su p p or t team i ng optio ns and VLAN s on the sa me adapt ers . Com ple te th e follo win g steps to join a VLA N from W indow s NT 4.
Insta lling option s 69 USB cabl es an d hubs : Y ou n eed a 4-pin cable to connect devices to USB 2 o r USB 3. If you p l an to atta ch more th an two USB devi c es, you must use a h ub to con n ect t he devi c es. The hub pr ovid e s multi p l e conn ect or s for at tac hing add ition al ext ernal USB dev ices .
70 Hard ware Ma intenance Manu al: xSeries 200 locat ions ” on page 60 fo r the location of the MIDI connector . The follow ing table shows t he pi n-number assignme nts for t he M IDI connec tor . Vide o connect or Y our ser ver uses a n AGP adapte r located in th e AGP slot on the sy stem board.
Insta lling option s 71 • Domain name va lid ation to negotiate compatible data transfer speeds with each dev ice • Cyclic-r edundan cy c hecking, instead of t h e usual pa rity checking, to signi.
72 Hard ware Ma intenance Manu al: xSeries 200 T able 15. 68-pi n SCSI conn ec tor pin-number a ssignme nts. Pin Signal Pi n Signal 1 + Data 12 35 -Dat a 12 2 + Data 13 36 -Dat a 13 3 + Data 14 37 -Da.
© Co pyright I BM Co rp. 2000 73 FR U inf ormation (servi ce only) Field Replac ement Unit s (FRUs) should be r eplaced by qualified s ervice personn el only . Ha r d d i sk driv e cage Before you b egin: • Rea d “ Safet y informat ion ” on page 105 .
74 Hard ware Ma intenance Manu al: xSeries 200 T o r emove the power supply , do the follow ing: 1. Pow e r -of f th e se r ver , if i t is on. 2. Unplug the server . 3. Remove the cover (s ee “ Removi ng the si de cover ” on page 40). 4. Disconnect the power cables from the s y stem boar d .
F RU in for m ation (ser vi ce only ) 75 T o rem o ve the rea r fa n, do th e f ol l ow in g : 1. Pow e r -of f th e se r ver , if i t is on. 2. Unplug the server . 3. Remove the cover (s ee “ Removi ng the si de cover ” on page 40). 4. Remove t he support bracket (see “ Removing the support bracke t assembly ” on page 42).
76 Hard ware Ma intenance Manu al: xSeries 200 T o remove t he system board, d o the following: 1. Pow e r -of f th e se r ver , if i t is on. 2. Unplug the server . 3. Remove the cover (s ee “ Removi ng the si de cover ” on page 40). 4. Remove the front bezel (see “ Re mo vi ng t he b e ze l ” on pa ge 41).
F RU in for m ation (ser vi ce only ) 77 T o remove t he CD-ROM drive, do the foll owing: 1. Pow e r -of f th e se r ver , if i t is on. 2. Unplug the server . 3. Remove the cover (s ee “ Removi ng the si de cover ” on page 40). 4. Di sc onn ect the ca bles.
78 Hard ware Ma intenance Manu al: xSeries 200 6. Gently slide the floppy d is k dr ive towar d the fr ont of the server a nd lift it out. Bu tton k i t Before you b egin: • Rea d “ Safet y informat ion ” on page 105 . • Review the information in “ Before you begin ” on page 38.
F RU in for m ation (ser vi ce only ) 79 T o remove th e speaker , do the foll owing: 1. Pow e r -of f th e se r ver , if i t is on. 2. Unplug the server . 3. Remove the cover (s ee “ Removi ng the si de cover ” on page 40). 4. Remove the front bezel (see “ Re mo vi ng t he b e ze l ” on pa ge 41).
80 Hard ware Ma intenance Manu al: xSeries 200 T o remove the b ez el release latch, do the follow ing: 1. Pow e r -of f th e se r ver , if i t is on. 2. Unplug the server . 3. Remove the cover (s ee “ Removi ng the si de cover ” on page 40). 4. Remove the front bezel (see “ Re mo vi ng t he b e ze l ” on pa ge 41).
F RU in for m ation (ser vi ce only ) 81 T o rem o ve th e to p /s id e cov e r , do th e f oll ow i n g : 1. Pow e r -of f th e se r ver , if i t is on. 2. Unplug the server . 3. Remove the cover (s ee “ Removi ng the si de cover ” on page 40). 4.
82 Hard ware Ma intenance Manu al: xSeries 200 T o remove t he handle ca p, do t he following: 1. Pow e r -of f th e se r ver , if i t is on. 2. Unplug the server . 3. Use a fl ath ead sc re wd riv e r to gen tly p r ess in a n d d own on t he tab s locat ed on the interio r side wall of the ha nd le.
F RU in for m ation (ser vi ce only ) 83 T o r emov e th e adap ter reta iner , d o the fo llo wing : 1. Pow e r -of f th e se r ver , if i t is on. 2. Unplug the server . 3. Remove the cover (s ee “ Removi ng the si de cover ” on page 40). 4. Remove all adapt er c ard s (see “ Ins t al l in g an a da p t e r ” on page 45).
84 Hard ware Ma intenance Manu al: xSeries 200.
© Co pyright I BM Co rp. 2000 85 Symptom- to- FRU i ndex This index supports xSeries 200 servers. No tes: 1. Check the conf igur ation be fore you replace a FRU.
86 Hard ware Ma intenance Manu al: xSeries 200 1-2 -2 (DMA initialization fail ed) 1. S ystem Bo ard 1-2 -3 (DMA page r egister write/read fa iled) 1. S ystem Bo ard 1-2 -4 (RAM r ef r esh verification f ailed) 1. DIMM 2. Sy st em Bo ar d 1-3 -1 (1st 64K RAM test fail ed) 1.
Sympt om- to -FRU inde x 87 2-2 -4 (CMO S co nfig ura tion info validation failed) 1. Ba t te ry 2. Sy s tem b o ard 2-3 -1 (Screen initializ ation fail ed) 1. Jum p e r o n J2 8 2. Sy st em Bo ar d 2-3 -2 (Scr een memory failed) 1. S ystem bo ard 2-3 -3 (Screen r etrace failed) 1.
88 Hard ware Ma intenance Manu al: xSeries 200 No be ep sym pt oms 3-3 -1 (Me mory si ze mismat ch occu rr ed, see "M emor y S ettin gs" on pag e 31 ) 1. DIMM 2. Sy s tem b o ard 3. Ba tt ery 3-3 -2 (Cri tical SMBUS e rr or occ urr ed) (I 2C bus error) 1.
Sympt om- to -FRU inde x 89 Diag nost ic e rror co de s No te: In the following error codes, if XXX is 000 , 195 , or 19 7 , do no t r eplace a FRU. The description for these error codes ar e: 000 The test passed. 195 The Es c key was p r ess ed to abo rt th e te s t.
90 Hard ware Ma intenance Manu al: xSeries 200 015-XXX- 198 ( US B d ev ice co n nec ted during US B test) 1. Remove USB dev ices fro m USB1 and USB2 2. R e-r un t e st 3. Sys t em B oar d 020-XXX- 000 ( Fai le d P C I Int er fa ce te st) 1. Sys t em B oar d 030-XXX- 000 (Failed I nterna l SCSI inte rface tes t) 1.
Sympt om- to -FRU inde x 91 201-XXX- 999 (Multiple DI MM failur e, see error tex t.) 1. Se e err or te xt for fa iling DIMMs 202-XXX- 001 (Failed System Cache test) 1. Mic roproce ssor CPU 1 206-XXX- 000 (Failed Diskette Dr ive test) 1. Cable 2. Diskette Drive 3.
92 Hard ware Ma intenance Manu al: xSeries 200 Err or sympt oms 301-XXX- 000 (Failed Keyboar d test) 1. Keyboard 405-XXX- 000 (Failed Ethernet te st on contr o l l er o n the Sy stem Board ) 1. V erify that Eth ernet is not di sabled in BI OS . 2. Sy s t e m B oa rd 405-XXX- 00N (Failed Ethernet te st on adapt er i n PCI s lot N ) 1.
Sympt om- to -FRU inde x 93 D isk et te d r ive in -us e ligh t stay s on, or the syst em bypasses the diskette drive , or the disk ette dri ve doe s not work. 1. If the r e i s a disk ette in the dri ve, v eri fy t h at : a. The diskette drive is enabled in the Configu ratio n/Setup utility progra m.
94 Hard ware Ma intenance Manu al: xSeries 200 POST e rr or code s In the f ollo w i ng erro r co de s , X can be a ny n umbe r or let ter . Se tup A ctio n Setu p and I nstal la tion CD wo n ’ t sta rt. • Be sure the server is su pport ed; all eServers with a start able ( boot able) CD- ROM drive are supp orted.
Sympt om- to -FRU inde x 95 114 (Adap t e r rea d-o nly m e m or y error) 1. Fa iling adapt er 2. Run d iagnosti cs 129 (In te rnal ca che err or) 1. Mic roproce sso r 151 (Real time clock err or) 1. Run Diagnos tics 2. Bat t er y 3. Sy s t e m B oa rd 161 (R eal ti me clo ck ba ttery e rror) 1.
96 Hard ware Ma intenance Manu al: xSeries 200 187 (VPD serial numbe r not set .) 1. Set ser ial number in Setup 2. Sy s t e m B oa rd 188 (Bad EEPROM CRC #2 ) 1. Run Configu ratio n/ Setup 2. Sy s t e m B oa rd 189 (Three a ttempts wer e made to access the server with invalid passwords) 1.
Sympt om- to -FRU inde x 97 962 (Parallel p ort err or) 1. Di scon nect externa l ca ble on paral lel port . 2. Run Configuration/Setup 3. Sy s t e m B oa rd 11XX (Sys t em boar d serial port 1 or 2 e rror) 1. Di scon nect externa l cable on se ri al por t.
98 Hard ware Ma intenance Manu al: xSeries 200 0001950 1 (Micro pr o cessor is not fun ct io n i ng - c heck V R M and processo r LEDs) 1 . Micr opr ocesso r 2. Sy s t e m B oa rd 0001970 1 (Mi cr opr oce s so r fai l ed BIST) 1. Mic roproce sso r 2. Sy s t e m B oa rd 0018010 0 (No r o om fo r PCI op tio n ROM) 1.
Sympt om- to -FRU inde x 99 Pr ocess or boar d LEDs 01298101 (Bad u pdate data for micropr ocesso r) 1. Ensure a ll mi croproc essors a re th e sam e st epping level and cache s ize. 2 . Micr opr ocesso r 01298200 (Micro pr ocessor speed mismatch) 1. Ensure all micr o processo rs ar e the same speed.
100 Hardwa re Main tenan ce Manu al: xSeri es 20 0 ServeRAID For ServeRAID er r or codes and proc edures , refer to the Hardwar e Maintenance Manual for the particular RAID a dapter in the system being serviced.
© Co pyright I BM Co rp. 2000 101 P ar t s li sting 14 1 2 3 4 5 6 7 8 9 10 11 12 13 15 16 17 18 19 20 21 22 23 24 25 26 29 27 28 29 30 31.
102 Hardwa re Main tenan ce Manu al: xSeri es 20 0 Syst em Th is part s listin g supp o rts th e followin g mo dels : 10X, 1 1X, 12X , 13X, 20X , 21X, 22X, 23 X, 30X , 31X, 33X, 40X, 41X, 42X, 50X, 51X, 52X , 60X, 61X, 62 X, 70X , 71X, 72X Index xSerie s 200 FRU No.
Parts lis tin g 103 Keyboa r d s 30 C over , side/t op (All model s) 19K 4957 31 S hield, 3.5 " EMC ( All models) 19K494 3 32 Ba r , bezel r elease (All models) 19K494 6 System f eet (A ll models) 12 J4506 Fee t, snap-in ( 4) ( All mo dels) 01N 2196 Service label kit (All models) 06P5899 Misc.
104 Hardwa re Main tenan ce Manu al: xSeri es 20 0 Po w e r c o r d s Por tugu ese 37L2 571 Romanian 37L2572 Russian 37L2 573 Serbian/Cyrill ic 37L2574 Slavi c 37L2575 Spani sh 37L2 576 Swedis h/Finn .
© Co pyright I BM Co rp. 2000 105 Related service inf ormation No te: The service procedur es ar e designed to help you isolate problems. They are wri tten with th e assump tion t hat you hav e mo de.
106 Hardwa re Main tenan ce Manu al: xSeri es 20 0 • Reins tall al l covers correctly b efore retur ning t he ma chine t o th e custo mer . Ele ct rical sa f e ty CAUTION: El ec tr ical cur r e nt fr om po wer , te lep hone , and co mmu nic ati on cabl es ca n be hazard ous.
R elate d servic e informa tion 107 Observe the special safety pr ecautions when you work with very high voltages ; these in struct i ons a re in the safety sectio n s o f maintenance information. Use extr eme car e when measuring high vo lt ages. • Regula rly insp ect and ma intain y our elec trical hand tools fo r safe o perat ional conditi on.
108 Hardwa re Main tenan ce Manu al: xSeri es 20 0 3. Check the po wer cord for: a. A thi rd -wire g r ound c on nect o r i n go od co nd iti on . Use a m et e r to m easu re thi r d-wir e grou n d con t inui ty f or 0.1 ohm or le ss b e twe en the e xtern al gr ound pin a nd frame gr ound.
R elate d servic e informa tion 109 Gr ou ndin g requi re ment s Electric al grounding of the co mputer is requi red for operator safety and correct system function. Pr oper grounding of the electri ca l outlet can be verified by a certified elec trician.
110 Hardwa re Main tenan ce Manu al: xSeri es 20 0 • Conn ect an d disc o n ne ct cabl e s as de sc ri be d in the fol lo win g tabl e wh en installin g, moving, or open i ng covers on this product or attached de vices.
R elate d servic e informa tion 111 Laser radiation when op en. D o not s tare i nto the beam, d o not v iew direct ly w i th optical instruments, an d avoid dir ect exposure to the beam.
112 Hardwa re Main tenan ce Manu al: xSeri es 20 0 Impo rtant e: To d a s a s i n s t r u çõ es de cu id ado e pe ri go da IB M do cume n t a t i on com e ç am com um n ú mer o .
R elate d servic e informa tion 113 Instru çã o 2 CUIDADO: Ao substi tui r a bater i a de l í ti o, utilize apenas uma bateria IBM, N ú mero d e Pe ç a 33F8 354 ou u ma bat eria d e ti po equiva lente, rec omendada pel o fabr icant e.
114 Hardwa re Main tenan ce Manu al: xSeri es 20 0 CUIDADO: Ao lev antar a m á qu ina, fa ç a-o c om segur an ç a. Instru çã o 5 CUIDADO: Os bo t õ es Liga /De sliga lo calizado s no dispo sitivo e na fonte d e alim enta çã o n ã o desli gam a corrente el é trica f ornec ida ao dis posit ivo.
R elate d servic e informa tion 115.
116 Hardwa re Main tenan ce Manu al: xSeri es 20 0.
R elate d servic e informa tion 117.
118 Hardwa re Main tenan ce Manu al: xSeri es 20 0.
R elate d servic e informa tion 119.
120 Hardwa re Main tenan ce Manu al: xSeri es 20 0.
R elate d servic e informa tion 121.
122 Hardwa re Main tenan ce Manu al: xSeri es 20 0.
R elate d servic e informa tion 123 Impo rtant : T o utes les c onsign es Attent ion et Da nger ind iqu é es dan s la bibliot h è que IBM d o c ume nt at io n so nt pr é c é d é es d'un num é ro .
124 Hardwa re Main tenan ce Manu al: xSeri es 20 0 Not ice n ° 2 A TTENTION : Remplac ez la pile au lithi um usag é e par un e pile de r é f é rence id entique exclusiveme nt - voir la r é f é rence IB M - ou par une pil e é quivalente r ecomman d é e par le fabr icant.
R elate d servic e informa tion 125 Certai ns produits laser contie nnent une diode laser de classe 3A ou 3B. Prenez connais sance des informations suivantes: Rayonnement laser lorsque le carter est ouvert. é vit ez de regarder fixemen t le faisce au ou de l'obser v er à l'aide d'inst rument s optiques.
126 Hardwa re Main tenan ce Manu al: xSeri es 20 0 A TTENTION : Ne posez pas d'objet dont le poids d é p ass e 8 2 k g su r l es un it é s mon t é es en armoir e.
R elate d servic e informa tion 127 Wi ch tig : Alle Sicherheit shinw e ise in dieser IBM docum entat io n beginne n mi t einer Numm e r . Diese Nummer verweist a uf einen englisch en Si cherheits hinweis mit den ü bersetzten V ersionen dieses Hinweises in diesem Abschnit t.
128 Hardwa re Main tenan ce Manu al: xSeri es 20 0 Hi nw ei s 2 ACHT UNG: Eine verbr auchte Batterie n ur dur c h eine Batteri e mit der IBM T eilenummer 33F8 354 oder du rch ei ne vom Hersteller empfohlene Batt erie ersetze n .
R elate d servic e informa tion 129 ACHT UNG: Beim Anheben der M aschine die vor geschriebenen Sicherhei t sbestimmungen beachten. Hi nw ei s 5 ACHT UNG: Mit dem Betri ebsspan nun gs scha lt er an der.
130 Hardwa re Main tenan ce Manu al: xSeri es 20 0 Impo rtant e: T utti g li a vvisi d i attenzio ne e di p ericolo ripor tati n ella pubb licaz ione IB M docu men tati on iniziano co n un numero .
R elate d servic e informa tion 131 Av v i s o 2 A TTENZION E: Qua ndo si sost itu i sce la batter ia al li tio, util izzar e so lo una batt eria I BM con num e r o parte 33F83 54 o batteri e dell o stesso tipo o di tipo equivalente consigl ia te dal pro d ut tor e.
132 Hardwa re Main tenan ce Manu al: xSeri es 20 0 A TTENZION E: Duran te il sollevam e nto della mac ch ina seguire delle norme di sicurez za. Av v i s o 5 A TTENZION E: Il pul sante d el c ontrollo .
R elate d servic e informa tion 133.
134 Hardwa re Main tenan ce Manu al: xSeri es 20 0.
R elate d servic e informa tion 135.
136 Hardwa re Main tenan ce Manu al: xSeri es 20 0 Impo rtant e: T odas la s decla raci ones de pr ec auci í n de esta IBM doc umentatio n em piezan con un n ú mer o.
R elate d servic e informa tion 137 Declaraci ó n 2 PRE CAU CI Ó N: Cu an do desee su st i t u i r la ba te r í a de litio, ut ilice ú nicamente el n ú m ero d e pieza 33F8 354 de IBM o c u al quier ti po de bater í a eq uival en te que rec omiende el fabricante.
138 Hardwa re Main tenan ce Manu al: xSeri es 20 0 PELIG RO Al gunos p r oducto s l á ser contiene n un diodo de l á ser inco rporado de Clas e 3A o de Clase 3B. T enga en cuenta la advertenci a si g u i ente. Cuan do se abre, hay radiac i í n l á ser .
R elate d servic e informa tion 139 PRE CAU CI Ó N: No co lo que ning ú n o b jet o q u e pe s e m á s de 82 kg (180 libra s) encima de los di sposit ivos mon tados en ba stidor .
140 Hardwa re Main tenan ce Manu al: xSeri es 20 0 Send us y our c omment s! W e want to know your opini on about thi s manual (par t number 06P8517) . Y our input will h elp u s to improve our public ations. Please photocopy this survey , complete it, and then fax it to IB M HMM Su r ve y at 919-543- 8167 (USA) .
R elate d servic e informa tion 141 Pr oble m dete rmina tio n tip s Due to the va ri ety of har dwar e and software combinat io n s that can be encountere d, use th e fo llowing in form ation t o as sist you i n prob lem det ermina tion.
142 Hardwa re Main tenan ce Manu al: xSeri es 20 0 IBM m akes no repres entations or w arranties regar ding non-IBM product s. For non- IB M so ftwa re, th ir d-p a r ty soft w ar e li ce n se s may apply . GHz, MHz only measur es micr opr ocessor int ernal cloc k speed, not applicatio n performance.
.
IBM@ P art Numb er: 06P85 17 Pr inted in the United S tates of A merica on r ecycled p aper c ontaining 10% recov ered pos t-consum er fiber. 06P 851 7 0406P8517.
An important point after buying a device IBM x Series 200 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought IBM x Series 200 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data IBM x Series 200 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, IBM x Series 200 you will learn all the available features of the product, as well as information on its operation. The information that you get IBM x Series 200 will certainly help you make a decision on the purchase.
If you already are a holder of IBM x Series 200, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime IBM x Series 200.
However, one of the most important roles played by the user manual is to help in solving problems with IBM x Series 200. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device IBM x Series 200 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center