Instruction/ maintenance manual of the product SUREPOS 500 IBM
Go to page of 63
SurePOS 500 4846-XX5 Technical Reference Page 1 of 63 SurePOS 500 4846-545/565 Technical Reference Version: 1.1.
SurePOS 500 4846-XX5 Technical Reference Page 2 of 63 Change History Version Date Change Description 1.0 2/16/07 Initial Release.
SurePOS 500 4846-XX5 Technical Reference Page 3 of 63 T able of Content s 1.0 Introduc tion ................................................................................................................... .................................5 1.1 Highlights .
SurePOS 500 4846-XX5 Technical Reference Page 4 of 63 4.1 Usage ........................................................................................................... Error! Bookmark not defined. 5.0 Environmental Specificat ions ................
SurePOS 500 4846-XX5 Technical Reference Page 5 of 63 1.0 Introduction 1.1 Highlights The SurePOS 500 system units with int egrated touch screen s will help you easily create the right solutio n for your business. The SurePOS 500 Series models offer: • An Intel Celeron D 326 (2.
SurePOS 500 4846-XX5 Technical Reference Page 6 of 63 1280x1024 17-in TFT (4 bulb) Touch IBM enhanced ELO Infra-red Audio None AC97 compliant codec; Amplified stereo speakers Mass Storage 80GB SATA II.
SurePOS 500 4846-XX5 Technical Reference Page 7 of 63 • Select Support, then select Publication s. 1.5 Comparison with predecessor products Feature 4846-XX5 4840-XX3/XX4 4851-514 Processor Pentium 4/Celeron (Prescott) Pentium 4/Celeron (Northwood) Via C3 Processor, max clock speed Celeron D 326 (2.
SurePOS 500 4846-XX5 Technical Reference Page 8 of 63 2.0 Product S tructure For detailed product offering information: • Go to www-306.ibm.com/common/ssi/OIX.
SurePOS 500 4846-XX5 Technical Reference Page 9 of 63 • Power cord se lect e d by country code 2.4 Supported Devices The following industry standard d evices have been tested for use subject to restrictions defined in the Operating System support section.
SurePOS 500 4846-XX5 Technical Reference Page 10 of 63 RDM (Remote Deployment Manager) and IBM Director. RDM can install an OS and update BIOS remotely and probe ma chines for low-level information. IBM Director can remotely configure applicat ions a nd operating systems, transfer files, and inventory workstations on a network.
SurePOS 500 4846-XX5 Technical Reference Page 11 of 63 Tablet at 15 degrees maximum Tablet at 15 degrees Tablet at 60 degrees Tower and 12-in. tablet 11.3 kg (25 lbs) 357.9 mm (14.0 in.) 374.1 mm (14.7 in.) 316.8 mm (12.5 in.) 385.8 mm (15.2 in.) 307.
SurePOS 500 4846-XX5 Technical Reference Page 12 of 63 2.8.2 Controls Function Actuation Location Operation Power Toggles state between OFF and O N Brightness up Increases brightness by 1 step Brightness down Momentary contact button Under LCD chin Decreases brightne ss by 1 step 2.
SurePOS 500 4846-XX5 Technical Reference Page 13 of 63 2.8.4 Connector/Controls Identifier Identifier Function A MSR B, C USB 2.0 D Tablet attachment E Touch Ring F USB 2.
SurePOS 500 4846-XX5 Technical Reference Page 14 of 63 I Power control J RS232 K External Display / RS232 L Analog Video M Keyboard N Mouse O/P Cash Drawer Q Ethernet R 24V USB 2.
SurePOS 500 4846-XX5 Technical Reference Page 15 of 63 2.9 Product Description 2.9.1 Block Diagram.
SurePOS 500 4846-XX5 Technical Reference Page 16 of 63 2.10 Logic Processor: Intel Celeron D 326 2.5 3Ghz • LGA775 Socket • 16K Level 1 cache / 256KB Level 2 cache • 533Mhz Front Side Bus • St.
SurePOS 500 4846-XX5 Technical Reference Page 17 of 63 • AC ’97 compliant audio • Supports 44.1K/48K/96K/192KHz DAC Independent Sample Rate • All ADCs Support 48K/192KHz Indepen dent Sample Rate • 1W + 1W amplifier PC Card Support (TI PCI140A) (X6X models only) • Support for 1 Type II 5V/3.
SurePOS 500 4846-XX5 Technical Reference Page 18 of 63 Access Time – Read (inc. overhead ) 13 ms typ Access Time – Write (inc. overhe ad) 15 ms typ 2.
SurePOS 500 4846-XX5 Technical Reference Page 19 of 63 Emulations Logic Controls Emulation or IBM Multi-Mode Characte r Sets (IBM Multi-mode) Code Page 437 (US/Euro) Code Page 897 (Katakana) Code Page.
SurePOS 500 4846-XX5 Technical Reference Page 20 of 63 2.11.7 Built-in speakers (X6X models only) Attribute Specification Drivers 2 element, 1 way, sealed design Type 7 x 4 (28 mm x 40 mm x 15 mm deep.
SurePOS 500 4846-XX5 Technical Reference Page 21 of 63 3.0 BIOS and sof tware description This section provides an overview of BIOS, SETUP, and system software. 3.1 Setup The POST CMOS Setup Utility program provides menus fo r querying and configuratio n t he system.
SurePOS 500 4846-XX5 Technical Reference Page 22 of 63 • Thermal management 3.4 BIOS Interrupts This section lists the supported interrupt in DOS. Ref e r to the IBM Personal System/2 and Personal Computer BIOS Interface Technical Reference for additional informati on.
SurePOS 500 4846-XX5 Technical Reference Page 23 of 63 • Memory Location 40:96h This word contains the extended keybo ard status. • Memory Location 40:72h This word contains the soft reset flag. • Int 10h – Video This interrupt is supported by the video ROM.
SurePOS 500 4846-XX5 Technical Reference Page 24 of 63 F000:F065h Compatibility for Video interrupt F000:F0A4h MDA and CGA Video Parameter Table Int 1Dh F000:F841h Int 12h Entry Point F000:F84Dh Int 1.
SurePOS 500 4846-XX5 Technical Reference Page 25 of 63 6Ch 4 Timer Counter 1Ah 70h 1 Timer Overflow 1Ah 71h 1 Break key state 16h 72h 2 Reset Flag 74h 1 HDD operation status 13h 75h 1 Number of HDDs a.
SurePOS 500 4846-XX5 Technical Reference Page 26 of 63 3.7 EBDA Memory Addresses The Extended BIOS Data Area (EBDA) starts at the segment pointed to by the contents of 40: 0Eh.
SurePOS 500 4846-XX5 Technical Reference Page 27 of 63 768-831 KB C0000-CFFF F 64 KB Video BIOS ROM (shadowed ) 832-835 KB D0000-D0FF F 4 K Network RO M boot loade r 836-895 KB D0FFF-EFFFF 124 KB Free.
SurePOS 500 4846-XX5 Technical Reference Page 28 of 63 320 x 200 16 (gray) (4 bpp) Text CGA 8 x 8 40 x 25 25 31.5 70 256 320 x 350 16 (gray) (4 bpp) EGA 8 x 14 40 x 25 25 31.5 70 256 00h 360 x 400 16 (4 bpp) VGA 9 x 16 40 x 25 28 31.5 70 256 320 x 200 16 (4 bpp) Text CGA 8 x 8 40 x 25 25 31.
SurePOS 500 4846-XX5 Technical Reference Page 29 of 63 VESA Modes Supported by Video BIOS Video Mode Pixel Resolution Colors (bpp) Mode Type Display Adapter Vertical Frequency (Hz) Video Memory (MB) 640 x 480 256 (8 bpp) Graph VGA 60 0.5 640 x 480 256 (8 bpp) Graph VGA 75 0.
SurePOS 500 4846-XX5 Technical Reference Page 30 of 63 1280 x 1024 64K (16 bpp) Graph SXGA 75 4 1280 x 1024 64K (16 bpp) Graph SXGA 85 4 640 x 480 16M (32 bpp) Graph VGA 60 2 640 x 480 16M (32 bpp) Gr.
SurePOS 500 4846-XX5 Technical Reference Page 31 of 63 Image Single Dual-same Onboard LCD + external display Restrictio ns External display not supported Media clips show on onboard LCD only; External.
SurePOS 500 4846-XX5 Technical Reference Page 32 of 63 power.exe loaded) Wake from PS/2 keyboar d/mouse Yes Standby Always enabled Wake from USB keyboar d/mouse Yes Standby Always enabled Standby Time.
SurePOS 500 4846-XX5 Technical Reference Page 33 of 63 Power on by keyboard No Battery support No 3.12 System Information Data 3.12.1 SMBIOS System Management BIOS (SMBIOS) is a standard interface to prov ide inform ation configured by the manufacturer about the PC hardware.
SurePOS 500 4846-XX5 Technical Reference Page 34 of 63 3.13 Vital Product Data Vital Product Data (VPD) is the IBM-specif ic information about a system. The data includ es va lues such as machine type, model, serial number, BIOS/Flash revision, system board uni que ID, etc.
SurePOS 500 4846-XX5 Technical Reference Page 35 of 63 4.0 Environment al S pecifications 4.1 Temperature/Humidity Limits Condition Temp Limits (Dry Bulb) Relative Humidity Max. Wet Bulb Temp Operating / Standby 5 to 40° 8 to 80 % 27°C Storage (packaged) 0 to 60°C 5 to 80 % 29°C Shipment (packaged) -40 to 60°C 5 to 100 % 29°C 4.
SurePOS 500 4846-XX5 Technical Reference Page 36 of 63 Susceptibility Air: Level 3 (8KV) Contact: Level 2 (4KV) Performance Criterion: B Electromagnetic Interference (EMI) FCC Part 15 Class A Canada E.
SurePOS 500 4846-XX5 Technical Reference Page 37 of 63 5.0 External Port s 5.1 Port Listing Port Electrical Interface Connector Type Location Keyboard, Mouse IBM PS/2 PS/ 2 mini-DIN Tower Rear Headphone Audio Output 3.5 mm stereo mini plug Tower Side Microphone Audio Input 3.
SurePOS 500 4846-XX5 Technical Reference Page 38 of 63 24V +10%, -1% 3.0 A continuous, 5.0 A peak Kybd and Mouse (combined) 5V +5, -7% 2.26A Cash Drawer (3A/3B) 24V 1A 5.
SurePOS 500 4846-XX5 Technical Reference Page 39 of 63 5.3.3 USB Plus Power (2x) Pin Signal Shell Shield 1 VBus 5V 2 D- 3 D+ 4 Ground 5 Ground 6 Vplus (12V or 24V) 7 Vplus (12 or 24V) 8 Ground 5.3.4 USB port connector (7x) Pin Connector 1 5V VBus 2 -Data 3 +Data 4 Ground 5.
SurePOS 500 4846-XX5 Technical Reference Page 40 of 63 1 Keyboard Dat a I/O 2 Mouse Data I/O 3 Ground 4 +5 V Main 5 Keyboard Clock I/O 6 Mouse Clock 5.3.6 Microphone connector This connector is only p re sent on X6X models Pin Signal Tip Signal Ring +5 V Base Ground 5.
SurePOS 500 4846-XX5 Technical Reference Page 41 of 63 5.4.1 Ethernet connector Pin Signal I/O 1 TxD+ O 2 TxD- O 3 RxD+ I 4 Ground 5 Ground 6 RxD- I 7 Ground 8 Ground 5.
SurePOS 500 4846-XX5 Technical Reference Page 42 of 63 5.4.3 Cash Drawer (x2) Pin Connector 1 Ground 2 Sense 3 Open 4 24V 5.4.4 Internal Customer Display Pin Connector 1 +5V Main 2 Transmit Data 3 Int VFD Present 4 Ground 5.
SurePOS 500 4846-XX5 Technical Reference Page 43 of 63 6.0 CMOS Setup Utility Standard CMOS Features See section x Advanced BIOS Featu res See section x Integrated Peripherals See section x Power Mana.
SurePOS 500 4846-XX5 Technical Reference Page 44 of 63 6.1 Standard CMOS Features Date Sets the Date using a keyboard or on-screen n umpad. Time Sets the Time using a keyboard or o n-scre en numpad. Fixed Disk Drive Select <Enter> to view the sub-menu.
SurePOS 500 4846-XX5 Technical Reference Page 45 of 63 6.2 Fixed Disk Drive Shows the Hard Disk Drive Size and parameters. Changing settin gs on thi s menu is not recommended. 6.3 Advanced BIOS Features CPU Feature Select <Enter> to view the sub-menu.
SurePOS 500 4846-XX5 Technical Reference Page 46 of 63 Shows the CD-ROM devices that will be booted if “CDROM” is selected a s on e of the First through Fou rth Boot Devices. Select <Enter> to view the sub-menu and set the prio rity. Quick Power On Self Test If enabled, allows the system to skip cert ain tests while boot ing.
SurePOS 500 4846-XX5 Technical Reference Page 47 of 63 • Disabled Third Boot Device The system will attempt to boot from the specified de vice category after trying the second bo ot device.
SurePOS 500 4846-XX5 Technical Reference Page 48 of 63 Prevents messages prompting the user to touch the scre en to ente r CMOS Setup, unless an error occurs. Default: Disabled Options: • Disabled • Enabled No Setup Touch Entry If enabled, prevents entering CMOS Set up using the touch scree n.
SurePOS 500 4846-XX5 Technical Reference Page 49 of 63 6.3.2 Hard Disk Boot Priority Selects the boot priority for attached fixed disk and U SB mass storage devi ces. Hard Disk devices include USB Memory Keys, Hard Disk drives, and the Modular Flash Drive.
SurePOS 500 4846-XX5 Technical Reference Page 50 of 63 This item is for information only and ca n not be configured. Limit CPUID MaxVal "Enabled" sets Limit CPUID MaxVal to 3. Select "E nabled" for Windows NT 4; "Disa bled" for Windows XP.
SurePOS 500 4846-XX5 Technical Reference Page 51 of 63 • SATA Only Onboard Device Select <Enter> to view the sub-menu. Serial Port A I/O Selects the I/O address used for Serial Port A. Usin g t he default value is recommended. If modified, ensure the selected I/O address does not conflict with other ports as values cannot be shared.
SurePOS 500 4846-XX5 Technical Reference Page 52 of 63 • 6 • 7 • 11 MSR Communication Mode This option should be set to the same mode as the switch on the MSR. Default: RS-232 Options: • Keyboard Wedge • RS-232 MSR I/O Selects the I/O address used for the MS R if “MSR Co mmunicati on Mode” is set to “RS-232”.
SurePOS 500 4846-XX5 Technical Reference Page 53 of 63 • 2D8h • 3E8h • 3F8h Serial Port D IRQ Selects the IRQ used for Serial Port D. Using the d efault value is recommen ded. If modified, ensure the selected IRQ does not conflict with other ports as values cann ot be shared.
SurePOS 500 4846-XX5 Technical Reference Page 54 of 63 Touch Screen I/O Shows the I/O address used by t he touchscreen con troller. This item is for information only and cannot be configured. Touch Screen IRQ Shows the IRQ used by the touchscreen controlle r.
SurePOS 500 4846-XX5 Technical Reference Page 55 of 63 6.6 On Board Device USB Controller Enables or disables the on board USB controlle r. USB devices will not function if the controller is disa bl ed. An additional 32 KB of UMB space can be made available for DOS by disabling the USB Controller.
SurePOS 500 4846-XX5 Technical Reference Page 56 of 63 Default: Disabled Options • Disabled • Enabled Audio Support Enables or disables the on board AC’9 7 audio controller .
SurePOS 500 4846-XX5 Technical Reference Page 57 of 63 • 1000 PCMCIA Enables or disables PCMCIA support if your system has the PCM CIA controller option.
SurePOS 500 4846-XX5 Technical Reference Page 58 of 63 This item does not apply to ACPI environments such as Windows. Default: Disabled Options: Disabled • 1 Min • 2 Min • 4 Min • 8 Min • 12 Min • 20 Min • 30 Min • 40 Min • 1 Hour HDD Power Do w n Selects the timeout for powering down the hard disk in APM environments.
SurePOS 500 4846-XX5 Technical Reference Page 59 of 63 Options: • Last State • Turn On • Stay Off Wake on LAN If enabled, allows a Magic Packet(TM) sent to the onboard LA N ad apter to wake the system from a suspend or off state.
SurePOS 500 4846-XX5 Technical Reference Page 60 of 63 6.8 PnP/PCI Configurations PNP OS Installed Selects whether the BIOS or the operati ng syste m configures certain onboard devices. Select “No” for Windows NT or “Yes” for all other operating system s.
SurePOS 500 4846-XX5 Technical Reference Page 61 of 63 When the selected IRQ is set to “Reserved”, PCI devices will not use that IRQ. This item is only available when “Resourc es Controlled By” is set to “Auto (ESCD)”.
SurePOS 500 4846-XX5 Technical Reference Page 62 of 63 Shows the current voltages for the associated voltage sen sors. This item is for information only and ca n not be configured. CPU Fan Speed Shows the current CPU fan speed in RP Ms. This item is for information only and ca n not be configured.
SurePOS 500 4846-XX5 Technical Reference Page 63 of 63 END OF DOCUMENT.
An important point after buying a device IBM SUREPOS 500 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought IBM SUREPOS 500 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data IBM SUREPOS 500 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, IBM SUREPOS 500 you will learn all the available features of the product, as well as information on its operation. The information that you get IBM SUREPOS 500 will certainly help you make a decision on the purchase.
If you already are a holder of IBM SUREPOS 500, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime IBM SUREPOS 500.
However, one of the most important roles played by the user manual is to help in solving problems with IBM SUREPOS 500. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device IBM SUREPOS 500 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
