Instruction/ maintenance manual of the product DS8000 IBM
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David West, David Hartman IBM System and Technology Group August 2007 © Copyright IBM Corp. 2007 Exchange 2003 VSS Backup Solution for IBM System Storage™ DS8000/DS6000 and Symantec Backup Exec 11d.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 2 David West, David Hartman © Copyright IBM Corp. 2007 T able of Content s Table of C ontents ..........................................................
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 3 David West, David Hartman © Copyright IBM Corp. 2007 Information for Microsoft E xchange Cluster Environments ........................................
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 4 David West, David Hartman © Copyright IBM Corp. 2007 Aut ho rs David West i , David Hartman ii , Created on: December 10, 2006 Latest update: August 1, 2007, Revision 2.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 5 David West, David Hartman © Copyright IBM Corp. 2007 Executive Summary Customers rely on Microsoft Exchange, SQL Server, and various internet/intranet applications as key business application s.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 6 David West, David Hartman © Copyright IBM Corp. 2007 Cost of Downtime When a critical system like an Exchange server goes down, data, productivity, and money may be lost.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 7 David West, David Hartman © Copyright IBM Corp. 2007 IBM System S torage™ DS8000 Series Created s.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 8 David West, David Hartman © Copyright IBM Corp. 2007 IBM System S torage™ DS6000 Series The IBM S.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 9 David West, David Hartman © Copyright IBM Corp. 2007 • Fibre Channel Arbitrated Loop (FC-AL), poi.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 10 David West, David Hartman © Copyright IBM Corp. 2007 Inst alling CIM Agent for Windows The CIM Agent for DS Open (API) is a middleware application that provides a CIM-compliant interface for applications that require it, or can make use of it.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 11 David West, David Hartman © Copyright IBM Corp. 2007 Inst allation Overview for Windows This section provides an overview of the installation and configuration of the CIM agent on a Windows Server 2003 system.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 12 David West, David Hartman © Copyright IBM Corp. 2007 Installing the CIM Agent on Windows This section includes the steps to install the CIM agent in your Windows environment.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 13 David West, David Hartman © Copyright IBM Corp. 2007 The following options are displayed when the LaunchPad window opens: Figure 1: The Launchpad Window CIM Agent overview: Offers information about the CIM agent.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 14 David West, David Hartman © Copyright IBM Corp. 2007 From the Launchpad window, click Installation wizard to start the installation.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 15 David West, David Hartman © Copyright IBM Corp. 2007 5. The IBM ESS CLI Check window opens. The wizard verifies that you have the IBM ESS CLI installed if you are managing ESS storage units.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 16 David West, David Hartman © Copyright IBM Corp. 2007 Figure 4: Destination Directory w indow Please note: • The Destination Directory window is displayed only if a version of CIM agent is not already installed.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 17 David West, David Hartman © Copyright IBM Corp. 2007 Figure 5: Update CIMOM P ort window 8. The Installation Confirmation window opens. Click Install to confirm the installation location and file size.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 18 David West, David Hartman © Copyright IBM Corp. 2007 9. Installation usually takes 3 - 10 minutes depending on the configuration of your system. You can click Cancel to exit th e installation wizard .
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 19 David West, David Hartman © Copyright IBM Corp. 2007 c. Do not close the Services window because you will also use it to verify the CIM object manager (CIMOM) service.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 20 David West, David Hartman © Copyright IBM Corp. 2007 Configuring the CIM Agent for Windows This task configures the CIM agent after it has been successfully installed .
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 21 David West, David Hartman © Copyright IBM Corp. 2007 >>>addess 9.11.111.111 essuser esspass where: • 9.11.111.11 1 represents the IP address of the ESS.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 22 David West, David Hartman © Copyright IBM Corp. 2007 Perform the following steps to use the Windows Start Menu facility to stop and restart the CIMOM: a.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 23 David West, David Hartman © Copyright IBM Corp. 2007 C:Program FilesIBMcimagent b. Type the following command at the command prompt to start the setuser interactive session to identify users to the CIMOM: setuser -u superuser -p passw0rd c.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 24 David West, David Hartman © Copyright IBM Corp. 2007 Configuring the CIM Agent to run in Unsecure Mode Some vendor software might not be capable of communicating with the CIM agent in a secure fashion.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 25 David West, David Hartman © Copyright IBM Corp. 2007 Verifying the CIM Agent Connection on Windows During this task, the CIM agent software connects to the storage unit th at you identified in the configuration task.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 26 David West, David Hartman © Copyright IBM Corp. 2007 where: • 9.11.111.11 1 represents the IP address of the Enterprise Storage Server. • essuser represents the DS Storage Manager user name.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 27 David West, David Hartman © Copyright IBM Corp. 2007 4. Verify that the CIMOM is active by finding CIM Object Manager - DS Open API in the Name column of the Services window.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 28 David West, David Hartman © Copyright IBM Corp. 2007 2107.AZ123x 2105.2223x Internal Server at 9.11.111.122 configured for 2107.AZ123x Internal Server at 9.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 29 David West, David Hartman © Copyright IBM Corp. 2007 Error Type 2. CIM agent not correctly configured If any of the following are true: • You have never used the setdevice tool to define a storage unit to the CIMOM.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 30 David West, David Hartman © Copyright IBM Corp. 2007 If you did not reboot after you instal led the ESS CLI or before you ran the CIM agent verifyconfig program, the ESS CLI will have a problem finding an environmental variable.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 31 David West, David Hartman © Copyright IBM Corp. 2007 DS Open API Support for Microsoft Volume Shad.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 32 David West, David Hartman © Copyright IBM Corp. 2007 You must install the CIM agent, a middleware application that provides a CIM-compliant interface, before installing Microsoft Volume Shadow Copy and Virtual Disk Services.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 33 David West, David Hartman © Copyright IBM Corp. 2007 • Configure LUNs automatically, which facilitates dynamic reconfiguration by hardware in response to load or fault handling.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 34 David West, David Hartman © Copyright IBM Corp. 2007 • For Volume Shadow Copy Services & Vir.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 35 David West, David Hartman © Copyright IBM Corp. 2007 Figure 7: Installation Wizard for Microsoft Volume Shadow Copy and Virtual Disk Ser vices 4. Read and accept the license agreement, and then click Next to continue.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 36 David West, David Hartman © Copyright IBM Corp. 2007 5.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 37 David West, David Hartman © Copyright IBM Corp. 2007 Figure 10: The Password window 7. The Setup Type window opens. Select whether you want to use Secure Sockets Layer (SSL) to connect to the CIM agent and click Next .
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 38 David West, David Hartman © Copyright IBM Corp. 2007 Figure 11: Setup T ype window 8. The Edit Data window opens. Type the location of the CIM agent truststore file.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 39 David West, David Hartman © Copyright IBM Corp. 2007 Figure 12: Edit Data window 9.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 40 David West, David Hartman © Copyright IBM Corp. 2007 10.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 41 David West, David Hartman © Copyright IBM Corp. 2007 1. I f verifying Microsoft Volume Shadow Copy Service installation, select Start Æ All Programs Æ Administrative Tools Æ Services 2.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 42 David West, David Hartman © Copyright IBM Corp. 2007 Perform the following steps using the IBM DS Storage Manager or DSCLI to create the VSS_FREE and VSS_RESERVED pools: Note: If you are using the DSCLI you must perform these steps in order.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 43 David West, David Hartman © Copyright IBM Corp. 2007 1. Issue the following command: ibmvcfg listvols All of the volumes on your storage unit are listed with the worldwide port names (WWPNs) that they are assigned to.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 44 David West, David Hartman © Copyright IBM Corp. 2007 ibmv cfg set password <CIMOM password> Sets the CIMOM user password. ibmvcfg set password mypassword ibmv cfg set trustpassword <trustpassword> Sets the CIMOM trust password.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 45 David West, David Hartman © Copyright IBM Corp. 2007 ibmv cfg set vssF reeIniti ator <WWPN> Specifies the WWPN that designates the freepool. The default value is 5000000000000000.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 46 David West, David Hartman © Copyright IBM Corp. 2007 ERR_ARELUNSSUPPORTED_IBMGET LUNINFO 1700 ibmGetLunInfo failed in AreLunsSupported. ERR_FILLLUNINFO_IBMGETL UNINFO 1800 ibmGetLunInfo failed in FillLunInfo.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 47 David West, David Hartman © Copyright IBM Corp. 2007 ERR_ESSSERVICE_FREE_CONTROLLER 3005 ESSService: Unable to find the VSS_FREE controller. ERR_ESSSERVICE_RESERVED_CONTROLLER 3006 ESSService: Unable to find the VSS_RESERVED controller.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 48 David West, David Hartman © Copyright IBM Corp. 2007 V alidate VSS Operations with Vshadow .exe Before installing backup applications, it is highly recommended that core VSS functionality be tested.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 49 David West, David Hartman © Copyright IBM Corp. 2007 Inst alling Symantec Backup Exec for Windows Servers This section contains excerpts from the Backup Exec 11d For Windows Servers Administrators Guide.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 50 David West, David Hartman © Copyright IBM Corp. 2007 For more detailed information about the following installation or configuration sections, please see the Symantec Backup Exec for Windows Servers Administrator’s Guide.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 51 David West, David Hartman © Copyright IBM Corp. 2007 Backup Exec Installation Requirements Before installing your Backup Exec product, make sure you have the most current operating system patches and updat es applied to your system.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 52 David West, David Hartman © Copyright IBM Corp. 2007 • Microsoft Windows Small Business Server 2.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 53 David West, David Hartman © Copyright IBM Corp. 2007 • (Recommended) A mouse. • (Optional for pager notification) Modem supported by Microsoft Windows.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 54 David West, David Hartman © Copyright IBM Corp. 2007 Due to security implementations in Microsoft Small Business Server, the service account must be Administrator.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 55 David West, David Hartman © Copyright IBM Corp. 2007 • When you receive your license keys, go to step 9 If you have license keys for Backup Exec and its options go to step 9.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 56 David West, David Hartman © Copyright IBM Corp. 2007 14. Provide the BackupExec system account user name, password, and domain. This must be a domain Administrator account.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 57 David West, David Hartman © Copyright IBM Corp. 2007 19. If you are prompted, enter information or choose settings for additional options that you want to install.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 58 David West, David Hartman © Copyright IBM Corp. 2007 • Understand the default media set and its infinite overwrite protection period. • Learn about creating new media sets with weekly, monthly, or quarterly retention periods.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 59 David West, David Hartman © Copyright IBM Corp. 2007 Installing the Remote Agent for Windows Syste.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 60 David West, David Hartman © Copyright IBM Corp. 2007 7. Click Next . A summary of install options appears, click Install to proceed. A status window appears, with installation summary.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 61 David West, David Hartman © Copyright IBM Corp. 2007 Traditionally, this protection is primarily accomplished throug h online backups of the Exchange databases.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 62 David West, David Hartman © Copyright IBM Corp. 2007 Offhost backups are also supported, which offloads the backup and integrity check processing to a Backup Exec media server instead of the Exchange server.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 63 David West, David Hartman © Copyright IBM Corp. 2007 Figure 16: Set Applica tion Defaults wi ndow 4. Select Microsoft Volume Shadow Copy Service . 5.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 64 David West, David Hartman © Copyright IBM Corp. 2007 Configure the Backup Job 1. On the navigation bar, click the arrow next to Backup. 2. Click New Backup Job .
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 65 David West, David Hartman © Copyright IBM Corp. 2007 8.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 66 David West, David Hartman © Copyright IBM Corp. 2007 11. Select Perform consistency check before backup when using Microsoft Volume Shadow Copy Service (VSS) snapshot provider.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 67 David West, David Hartman © Copyright IBM Corp. 2007 • A Microsoft VSS hardware provider. Otherwise, the snapshots of the volumes cannot be imported to the media server (transportable shadow copies).
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 68 David West, David Hartman © Copyright IBM Corp. 2007 Figure 19: Set Applica tion Defaults wi ndow 3. Select Use offhost backup to move backup processing from remote computer to media server .
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 69 David West, David Hartman © Copyright IBM Corp. 2007 Best Practices for Using Offhost Backup • Keep source volumes and snapped volumes from sharing the same physical disks.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 70 David West, David Hartman © Copyright IBM Corp. 2007 6.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 71 David West, David Hartman © Copyright IBM Corp. 2007 Figure 20: Recovering mailbox data If you res.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 72 David West, David Hartman © Copyright IBM Corp. 2007 Consistency Checks on Excha nge Database and Log Files For an Exchange VSS backup, Microsoft requires that each database file (.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 73 David West, David Hartman © Copyright IBM Corp. 2007 In order to fully leverage the performance capabilities of the IBM DS8000 and 6000, detailed consideration needs to be given to the logical configuration of the storage units.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 74 David West, David Hartman © Copyright IBM Corp. 2007 Appendix Solution Component Information Hardware Configuration Host Configuration Exchange 2003 Servers • Server type: 4 x Intel Xeon 2.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 75 David West, David Hartman © Copyright IBM Corp. 2007 Storage Subsystem Configuration Logical Configurations dscli> lsrank -l Date/Time: February 6, 2007 8:48:39 AM PST IBM DSCLI Version: 5.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 76 David West, David Hartman © Copyright IBM Corp. 2007 dscli> lsfbvol -vo lgrp v8 Date/Time: February 6, 2007 9:53:33 AM PST IBM DSCLI Version: 5.1.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 77 David West, David Hartman © Copyright IBM Corp. 2007 Backup Server Configuration • Symantec Back.
Exchange 2003 VSS Backup Solution For IBM Storage DS8000/DS6000 And Symantec Backup Exec 11d Page 78 David West, David Hartman © Copyright IBM Corp. 2007 KB920685 KB921398 KB921883 KB922582 KB922616 .
An important point after buying a device IBM DS8000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought IBM DS8000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data IBM DS8000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, IBM DS8000 you will learn all the available features of the product, as well as information on its operation. The information that you get IBM DS8000 will certainly help you make a decision on the purchase.
If you already are a holder of IBM DS8000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime IBM DS8000.
However, one of the most important roles played by the user manual is to help in solving problems with IBM DS8000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device IBM DS8000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
