Instruction/ maintenance manual of the product 3000 IBM
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Inf oP rin t 3 000 Op e r a to r’s G ui d e S544-5564-01 IBM.
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Inf oP rin t 3 000 Op e r a to r’s G ui d e S544-5564-01 IBM.
Note! Before using this information and the pr oduct it supports, be sure to r ead the general information under “Notices” on page xvii. Second Edition (October 1998) The following paragraph does not apply to any other country where such pr ovisions are inconsistent with local law .
Online Documentation Authorization For online versions of this book, we authorize you to: v Copy , modify , and print the documentation contained on the media, for use within your enterprise, provided you r eproduce the copyright notice, all warning statements, and other requir ed statements on each copy or partial copy .
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Contents Online Documentation Authorization iii Figures .............. i x T ables ............... x i Statement of Limited W arranty .... xiii Production Status ............ xiii The IBM W arranty ........... xiii W arranty Service ............ x i v Extent of W arranty .
On-Screen-Display Controls ....... 6 6 Adjusting the Print Position ........ 6 8 Adjusting the V olume of the Operator Alert Assembl y.............. 7 4 Advancing Forms Using the NPRO and NPRO Page Functions ............ 7 5 NPRO Procedure ...........
Appendix A. V alid Form Lengths in Inches ............... 2 9 1 Appendix B. Physical System Layouts 293 Simplex Models ............ 2 9 3 Duplex Models ............. 2 9 4 Glossary .............. 2 9 7 Index ............... 3 0 5 Readers’ Comments — We’d Like to Hear from Y ou .
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Figures 1. Forms Path Through a Printer Engine 16 2. Stacker Control Panel ......... 2 8 3. Stacker Height Control ........ 3 1 4. Display T ouch Screen W indow Components 34 5. Numeric Keypad W indow ....... 3 6 6. Alphanumeric Keyboard W indow .... 3 7 7.
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T ables 1. InfoPrint 3000 Printer Specification Summary 2 2. Operator Responsibilities ....... 9 3. Developer Area Controls ........ 2 1 4. Printer Control Panel ......... 2 3 5. Symbols and V isual Cues ....... 4 1 6. Remote Power Control ........ 5 7 7.
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Statement of Limited W arranty The warranties provided by IBM in this Statement of Limited W arranty apply only to Machines you originally purchase for your use, and not for r esale, from IBM or an IBM authorized reseller .
W arranty Service T o obtain warranty service for the Machine, you should contact your reseller or call IBM. In the United States, call IBM at 1-800-IBM-SER V (426-7378) . In Canada, call IBM at 1-800-465-6666 . Y ou may be required to pr esent proof of purchase.
Limitation of Liability Circumstances may arise wher e, because of a default on IBM’s part (including fundamental breach) or other liability (including negligence and misrepr esentation), you are entitled to recover damages fr om IBM.
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Notices References in this publication to IBM pr oducts, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any refer ence to an IBM product, program, or service is not intended to state or imply that only that IBM product, pr ogram, or service may be used.
T rademarks The following terms used in this publication are trademarks of the IBM Corporation in the United States or other countries or both: AFCCU and Advanced Function Common Control Unit AFP and .
Canadian Department of Communications compliance statement: This Class A digital apparatus meets the requir ements of the Canadian Interference-Causing Equipment Regulations.
T aiwan EMC: Safety Notice Conventions This publication contains safety notices that warn users of situations that could cause them harm. Caution Notices Caution notices make users aware of hazar ds that can cause minor or moderate personal injuries, such as cuts or burns.
Danger Notices Danger notices make users aware of hazar ds that can cause serious injury or death. The following are examples of danger notices. Notices xxi.
Safety Notices xxii InfoPrint 3000 Operator’s Guide.
The laser used in the InfoPrint 3000 complies with IEC 825-1 and EN 60825. The printer is a Class 1 Laser Product that contains five enclosed Class IIIb InGaAsP lasers with peak power of 10 milliwatts and a wavelength of 635 nanometers. Contained within the printhead, the lasers form scanning beams focused at the photoconductor .
SAFE0OEI ENVIR ONMENT AL INFORMA TION IBM has established a procedure b y which used photoconductor drums can be returned to IBM. Specific instr uctions and a mailing label appear in the bo x in which the photoconductor drum is shipped.
Preface This publication is for the InfoPrint 3000 T ype 3300 Model ES1 and InfoPrint 3000 Models ED1/ED2 Advanced Function Printers. Y ou will find the terms InfoPrint 3000, Model ES1, and Models ED1/ED2 used throughout this document.
– “Chapter 2. Operator’s Overview” on page 9, which describes the operator’s role in using and maintaining the printers. – “Chapter 3. Functional Areas” on page 15, which describes the parts of the printer , including its switches, contr ols, and Display T ouch Scr eens.
InfoPrint 3000 Library The following additional InfoPrint 3000 publications are available: v InfoPrint 3000 Introduction and Planning Guide , G544-5563, summarizes the InfoPrint 3000 functions and describes how to plan for a successful installation.
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Summary of Changes The following list is a summary of the changes made in this edition: v Miscellaneous changes were made to Chapter 1 and Chapter 3. v Miscellaneous changes were made to Chapter 6. v The Description and V alue Option for PQE Boldness in T able 25 on page 258, T able 24 on page 251, and T able 16 on page 221 wer e updated.
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Chapter 1. Introduction Chapter Overview This chapter reviews the characteristics of the IBM InfoPrint 3000, including the following models: v ES1 v ED1/ED2 System Characteristics T able 1 on page 2 summarizes the specifications for the various printers in the InfoPrint 3000 family .
T able 1. InfoPrint 3000 Printer Specification Summary Model Mode Resolution (DPI) Print Speed (IPM) Basis Paper W eights Forms W idth Forms Length g/m 2 lbs Min. mm (in.) Max. mm (in.) Min. mm (in.) Max. mm (in.) ES1 Simplex 480 1 , 600 1 480/600 2 1 12/172 3 60-160 16-42 204 (8) 457 (18) 76.
Printer Characteristics The InfoPrint 3000 printers are nonimpact, all-points-addr essable printers. The printers each use a laser , electr ophotographic print technology , and Advanced Function Presentation (AFP) licensed pr ograms to create high-quality text and graphic printer output.
This power-driven r oller assembly is on the floor in the forms input area of the second printer of the system; the continuous forms are thr eaded through it. It assists in feeding forms from the Buf fer/Flipper Unit under the printer into the tractor feed area of the printer .
Simplex and Dual Simplex Printing Applications The configuration that is shown in “Left Angle Configuration for Dual Simplex” on page 8 supports simplex (single-sided) printing in the Dual Simplex mode on selected models (see T able 1 on page 2).
Inline Configuration for Duplex 1 Optional prepr ocessing device 2 Printer Utility Module (PUM) attached to Printer 1 3 Printer 1 4 Buf fer/Flipper Unit 5 AFCCU attached to Printer 2 6 Printer 2 7 Op.
Left Angle Configuration for Duplex 1 Optional prepr ocessing device 2 Printer Utility Module (PUM) attached to Printer 1 3 Printer 1 4 Buf fer/Flipper Unit 5 AFCCU attached to Printer 2 6 Printer 2 7 Optional postprocessing device HC6I0008 1 2 3 4 5 6 7 Chapter 1.
Left Angle Configuration for Dual Simplex 1 Optional prepr ocessing device for Printer 1 2 Printer Utility Module (PUM) attached to Printer 1 3 Printer 1 4 Optional prepr ocessing device for Printer .
Chapter 2. Operator’s Overview Chapter Overview This chapter provides an overview of the operator tasks and the general operation of the printer . Operator Responsibilities T able 2 summarizes the responsibilities of the operator .
T able 2. Operator Responsibilities (continued) What to Do: When to Do It: Where to Find More Information: Clear forms jams and errors As indicated by messages on the Display T ouch Screen “Recovering from a Forms Jam (Simplex Operations)” on page 121 “Recovering from a Forms Jam (Duplex Operations)” on page 127.
Normal Operation (Ready Status) Before the printer can begin printing, it must be in Ready status . The printer is in Ready status when all of the following conditions have been met: v The printer is powered on and r eady . v The fuser is warmed up and the printhead is ready .
Operator Intervention (Not Ready Status) When normal operation is interrupted, the printer goes into a Not Ready status. SELECTING the Stop pushbutton on the Display T ouch Screen window can cause a Not Ready status.
Service Call Procedure Use this procedur e only when you have tried all of the operator actions that are described in the error message or listed in this book. 1. Collect information about the printer system, including the machine type, model number , and serial number .
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Chapter 3. Functional Areas This chapter describes the forms path of the printer . It also pr ovides a graphic overview of the functional areas of the printer , which include: v Advanced Function Common Control (AFCCU) ar ea – Operator alert area – Power control panel – Display T ouch Screen Keep In Mind: 1.
For simplicity , Figure 1 shows a generalized forms path when a printer is being used for simplex printing and is using boxed fan-fold forms. 1 T ransfer Station 2 Fuser 3 Stacker Pendulum 4 Output St.
Control Unit Area The Display T ouch Screen, power contr ol panel, and the operator alert assembly are in the contr ol unit area. 1 Operator Alert Assembly 2 Display T ouch Screen 3 Power Control Pane.
Operator Alert Area The following figure shows the contr ols on the Operator Alert Area, which is on the base of the Operator Alert Assembly . Using This Control: Does This: Operator Alert Assembly V olume Control Adjusts the volume of the operator alert assembly .
Using This Control: Does This: Control Unit Local/Remote Switch Establishes where contr ol unit power is controlled. On Printer 1 - When this switch is in the Local position, the PUM is powered on and of f by the Control Unit Power On and the Control Unit Power Of f if in Local switches.
Developer Area Y ou add toner and developer mix to the printer in the developer area. T able 3 on page 21 describes the controls. Y ou add toner by placing a new toner cartridge ( 1 ) in the developer area next to the Printer Control Panel. Y ou add developer mix through the developer mix inlet ( 2 ).
T able 3. Developer Area Controls Using This Control: Does This: T oner Cartridge 1 Contains toner for the toner hopper . Developer Mix Inlet 2 Supply opening for adding developer mix to the developer . Developer Drain Lever 3 Starts the developer mix drain process to move developer mix from the developer into an external container for disposal.
Forms Input and T ransfer Station Area Y ou load forms that are r eady for processing into the printer at the forms input area. The developer mix bottle and drain hose ar e also in the forms input area. In the transfer station area, print images ar e transferred from the photoconductor drum to the forms that ar e traveling through the printer .
Printer Control Panel The printer control panel is just below the transfer station. T able 4 describes its controls. T able 4. Printer Control Panel Using This Control: Does This: Darker Contrast Control Key Adjusts print contrast from lighter ( 1 ) to darker ( 7 ).
T able 4. Printer Control Panel (continued) Using This Control: Does This: Forms Set Left Fold Indicates that the first fold perforation below the slots on the input forms guide is a left fold. If the indicator displays the opposite fold direction or no fold dir ection, press the appropriate key to change the setting.
T ransfer Station Control Lever and T ractor Control Levers The transfer station control lever and the tractor contr ol knob are on the transfer station frame. Using This Control: Does This: T ransfer Station Control Lever 1 Releases the transfer station latch and opens the transfer station.
Puller Control Lever The puller lever is on the left side of the input area. When you pr ess the lever , pressur e is released on the scuf f and backup r ollers inside the fuser area. The lever is spring-loaded, so pressur e returns to the scuf f and backup r ollers when you release the puller lever .
Stacker Area Printed and fused fan-fold forms leave the fuser area and ar e refolded in the stacker area. “Stacker Contr ol Panel” on page 28 and “Forms Length and W idth Controls” on page 30 describe the stacker area contr ols in detail. Note: Roll-feed forms do not use the stacker area.
Stacker Control Panel The stacker control panel is just above the stacker . The controls allow you to raise and lower the stacker table, stop the movement of the stacker table, advance the forms, and select the type of form being used.
Using This Control: Does This: Moves the stacker table up. Stops the movement of the stacker table. Moves the stacker table down. Forms Feed Advances the forms to allow them to stack with the original folds at the perforations. Note: Y ou use the NPRO pushbutton on the Display T ouch Scr een to advance the forms for separation.
Forms Length and Width Controls Using This Control: Does This: FORMS WIDTH 1 Increases or decr eases the stacker width setting. Y ou can set this lever from 8 to 18 inches in incr ements of ¼ inch. FORMS LENGTH 2 Increases or decr eases the stacker length setting.
Stacker Height Control The stacker height control is behind the fr ont left cover . This control allows you to control the height (and weight) of the printed output stack. Raising the stacker height shortens the height of the output stack. While this reduces the weight of the output stack, it also requir ed you to empty the stacker more often.
Rear Service Area The toner collector , fine filter , usage meter , and fuser oil r eservoir are in the rear service area. The pr eprocessing/postprocessing device interface cable connection area is located behind the r ear cover of either the AFCCU frame or the PUM frame.
Chapter 4. Using the Display T ouch Screen This chapter describes the Display T ouch Screen windows and their associated components. These windows are similar to those that ar e used in OS/2 and other graphical environments. The Display T ouch Screen is touch-sensitive.
Display T ouch Screen Windows Figure 4 shows a sample Display T ouch Screen window and its components. 1 Main W indow The Main W indow always appears on the Display T ouch Screen. All of the other pull-down menus, procedur e windows, keyboard and keypad windows, and pop-up windows appear on top of it.
Next Printer Switches from one simplex printer main window to the other simplex printer main window . This pushbutton is available only in dual simplex mode. Cancel Job Lets you cancel the job currently being printed. In duplex mode, both system printers must be in a Not Ready state to cancel a job.
In Insert mode, characters you select are inserted at the cursor position, moving any existing characters to the right. In Overwrite mode, characters you select are “typed” at the cursor position directly over existing characters. Delete Erases an existing character at the cursor position.
Selection Devices on the Display T ouch Screen Windows The following sections summarize the controls you use to interact with the printers. Fingertip Control When you touch the surface of the Display T ouch Screen with your finger , a small plus symbol (+) appears directly under your finger tip.
The new value you select or enter appears in the selectable field on the procedur e window . Radio Buttons A radio button on the Display T ouch Scr een consists of a diamond and some associated text. Radio buttons allow you to choose between two or more r esponses or actions.
Control Procedures System Menu The System Menu Symbol (1) is a horizontal line within a pushbutton on the left side of the T itle Bar on all procedur e windows (2) . When you select this symbol, a pull-down menu (3) appears directly under the symbol. There ar e three actions on the pull-down menu from which you can choose: Switch to.
procedur e will not start another procedure of the same type. The window will display the procedur e window at the front of the cascade. However , in dual simplex mode the same procedur e can be open and active on both Printer 1 and Printer 2 Display T ouch Screen windows.
dual simplex mode, if you make dif fer ent settings for Printer 1 and Printer 2, the shortest of the two settings is used by both printers. Symbols and V isual Cues The Display T ouch Screen windows contain several symbols that act as visual cues. These symbols repr esent conditions or actions.
T able 5. Symbols and Visual Cues (continued) V isual Cue Explanation A26O0020 This symbol indicates that there ar e active procedure windows that ar e not displayed on the Display T ouch Screen. Y ou must use the “Switch to” procedur e in the system menu to view active procedur e windows that are not displayed.
Chapter 5. T ask Summary The following sections summarize the functions available from the printer pull-down menus. Figure 10 on page 44 shows all pull-down menu procedur es. It also shows which pull-down menu you use to access each procedur e. Shading indicates the user authorization level that is requir ed of each procedure.
Service Actions General Help Enable/Disable Attachments Operate Configure Options Help Authorization Level All operators Key operator Customer Engineer Analyze Ready Stop Printer Status Messages (Inte.
Operate Pull-Down Menu Figure 1 1 shows the selections available on the Operate pull-down menu. Ready Makes the complete system (both printers) Ready when it is in duplex mode. It also makes the individual printer Ready when it is in simplex or dual simplex mode.
NPRO Non-process r unout (NPRO) moves forms forward thr ough the forms path. See “Advancing Forms Using the NPRO and NPRO Page Functions” on page 75 for more information. NPRO Page Moves the forms forward to the next top-of-form position. See “Advancing Forms Using the NPRO and NPRO Page Functions” on page 75 for more information.
Configure Pull-Down Menu Figure 12 shows the selections available on the Configure pull-down menu. Note: If the printer is not stopped, some items are “grayed out.” Define Forms... Lets you change, add, and delete form definitions. Y ou must define a form before you can assign and load it on a printer .
Network Management Protocol (SNMP), Remote Management Interface (RMI), and Modem. See “Configuring Remote Access” on page 245 for more information.
Analyze Pull-Down Menu Figure 13 shows the selections available on the Analyze pull-down menu. Service Actions... Used only by a service repr esentative and protected by a Customer Engineer user authorization level password.
Options Pull-Down Menu Figure 14 shows the selections available on the Options pull-down menu. Assign Form to Load... Assigns the defined name of the form you are loading. (A form does not appear on the list until you define it.) From within this pr ocedure, you can also invoke the Adjust Print and Print T est procedures.
Calibrate T ouch Screen Removes the displacement between where you touch the scr een surface and the small (+) symbol that appears on the screen when you touch it. Front Face Lets you place a blank page between jobs that have an odd number of pages. It also ensures that jobs that r equire a certain folding pattern are printed correctly .
Help Pull-Down Menu The Help pull-down menu has only one choice, General Help . SELECTING General Help displays general information about the Display T ouch Screen.
Additional Help All procedur e windows contain a Help pushbutton, which displays information about performing the procedur e. This information usually includes a summary of the procedur e, directions for performing the procedur e, and an explanation of each pushbutton in the procedur e window .
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Chapter 6. Operator Responsibilities Controlling the System Power ....... 5 6 Local/Remote Power Control ....... 5 7 Powering On the System ........ 5 7 In Host-Controlled Remote Mode .... 5 8 In Local-Controlled Mode ....... 5 9 Powering Of f the System .
This chapter contains step-by-step instructions for performing most printer operator tasks. The tasks of enabling and disabling attachments, shutting down and restarting the system, and contr olling system power are grouped together in the front of the chapter .
Attention! The Unit Emergency switch lets you turn of f all power to the system in the case of an emergency . Do not use the Unit Emergency Power Of f switch to power of f the system unless you have an emergency . Doing so can cause loss of data and hardware problems in the AFCCU.
In Host-Controlled Remote Mode For duplex systems: When the system master power control is fr om the host system console, set the Local/Remote switches as shown in T able 7 for the various combinations of elements you want to be powered-on.
In Local-Controlled Mode For duplex systems: When the system master power control is to be contr olled locally , set the Local/Remote switches as shown in T able 8 for the various combination of elements for which you want power on.
Powering Of f the System For duplex systems operating in duplex mode and for simplex systems, you must switch power of f to the complete system whenever you want to switch power of f to any single element.
Shutting Down and Restarting the System Use this procedur e when: v A recovery action procedur e instructs you to either Shutdown or Restart the system v Y ou are changing the Configur e Printer Printer Mode setting from dual simplex to duplex v Y ou want to do a general shutdown and power of f the system.
1. From the Operate pull-down menu, SELECT the Shutdown/Restart pr ocedure. 2. On the Shutdown/Restart procedur e window , SELECT the Shutdown pushbutton. If you decide that you do not want to shutdown or restart the system, SELECT the Cancel pushbutton.
Enabling and Disabling Attachments Do this task whenever you need to enable (functionally connect) or disable (disconnect) the printer from the contr olling computer system channel. Note that enabling and disabling an attachment is not the same as physically attaching or detaching the attachment.
Enabling a Host Attachment 1. From the Options pull-down menu, SELECT the Enable/Disable Attachments procedur e. 2. From the list of curr ently installed attachments, SELECT the attachment you want to enable, then SELECT the Enable pushbutton. 3. Make the printers Ready .
Adjusting the Display T ouch Screen Monitor Y ou may decide that some physical aspect of the information image that is displayed on the face of the monitor needs adjusting. Y ou can adjust the image with the user controls at the bottom of the monitor and the On-Scr een-Display (OSD) icons.
On-Screen-Display Controls In addition to brightness and contrast, the On-Screen-Display (OSD) contr ols allow you to make further adjustments to the image on the monitor . When you push in the OSD/Select button, the OSD main menu appears on the screen.
T able 10. Submenu Icons (continued) Using This Control: Does This: Cancel Cancels any adjustments you made and returns to the main menu. Exit OSD Exits the OSD main menu after you press the OSD/Select button.
Adjusting the Print Position Do this task when you load preprinted forms, adhesive labels, or other forms that requir e a precise registration that is not satisfied by the factory-set default registration. Requirement For This Procedure Y ou must have a print job queued so that print data is available to print test pages during this procedur e.
Note on Point of Origin: When you adjust the print position of a defined forms identification name, the printer automatically stores the new point of origin as part of the curr ent stored definition of that form.
2. If the form name in the Assign Form to Load window is not correct, SELECT the Search... pushbutton to find the form name you want. When you have found the correct form name, SELECT the OK pushbutton twice to continue the Adjust Print procedur e. 3.
Things T o Keep In Mind When Y ou Adjust the Print Position: Print jobs with data closer than 20 mm (about 1 inch) to the fold perforation or from the edges of the forms do not have the full adjustment range.
tractor feed holes (the process dir ection). The horizontal adjustment moves the point of origin on a line that is at 90° ( perpendicular ) to the forms tractor feed holes. See Figure 21 on page 71. Be aware that the printed output can be r otated when printed.
Operator T ips v When you increase the horizontal value by one, you move the origin toward the right side of the form by one pel. v When you decrease the horizontal value by one, you move the origin toward the left side of the form by one pel. 9. T o make a vertical adjustment, do the following: a.
Adjusting the V olume of the Operator Alert Assembly The operator alert assembly has the following main parts: v Built-in operator alert light and buzzer v V olume control v External contacts that allow you to connect an alert signal of your choice. See “Connecting an Accessory to the Operator Alert Contacts” on page 101 for details.
Advancing Forms Using the NPRO and NPRO Page Functions NPRO (NonProcess RunOut) moves forms forwar d through the forms path. v In simplex mode, NPRO moves the forms forward to the stacker ar ea.
Requirements For NPRO T o Function The following conditions must be met before NPRO can function: v The printer is in a Not Ready state v Forms are loaded v The following printer conditions are not pr.
Simplex Mode v When the printer is stopped, under the Operate pull-down menu SELECT the NPRO Page pushbutton on Display T ouch Screen window . v Forms advance through the printer to the next top-of-page position.
Canceling a Job Do this task when you need to stop a print job and delete the print data. 1. Stop the printers. v In duplex mode, you must stop both printers.
Changing the Password or Authorization Level This procedur e lets you set the authorization level of the person that is working on the printer . It also allows you to change the user -authorization password. Access to higher user-authorization levels is passwor d protected.
T o Change the Password or Authorization Level, do the following: 1. From the Options pull-down menu, SELECT Password . 2. T o change the Authorization Level, SELECT the Authorization Level to which you wish to change. If you are not changing to the Operator level, then the Password Keypad window appears.
Checking for a Front-Facing Page Do this task when your system uses the eject-to-front-facing-page facility or it is configured on the printer . Also, do this when you need to tell the printer that the next page to be printed is a front-facing or a back-facing page.
Notes to the Operator: 1. T o use the eject-to-front-facing-page facility , you must set the printer configuration item “Eject to Front Facing” to Ye s (use the Configure Printer procedur e on the Configure pull-down menu).
3. If the fold direction is the way you want, do the following to start or continue a print job: a. If necessary , SELECT the Back Facing pushbutton. The message text on the window changes to Next Page is Back Facing and the Back Facing pushbutton text changes to Front Facing text.
Checking the Forms Alignment Do this task when you see a CHECK FORMS ALIGNMENT message or whenever you load, splice, or adjust forms. 1. At the upper rear transfer station tractor cover plate, ensur e that the forms perforation is aligned with the correct forms length.
Checking Print Quality Print quality problems ar e commonly caused by: v Paper chads in the transfer corona v Dirty corona wir es v Photoconductor scratches v Adhesive labels in the forms path or on the photoconductor drum. Note: Adhesive labels are supported only in simplex mode.
Cleaning the Oiler Belt Notes to the Operator On Cleaning the Oiler Belt v For reliable printer performance, clean the oiler belt at least once each week. v Y ou need the following items to clean the oiler belt: – Lightweight cardboar d (scraps) – Cloth or paper towels.
3. T o release the oiler -belt gate, turn the wing nut counterclockwise . 4. Open the oiler-belt gate. 5. Allow the oiler belt to cool for at least 10 minutes . 6. Lower the hot roll shield. 7. Spread papers on the floor or place a wastebasket under the oiler belt.
Cleaning the Printer Clean the following areas of both printers once each day: v Developer area v Forms input area v T ransfer station area v Stacker area v Rear service area. Clean the following area at least once each week: v Oiler belt. See “Cleaning the Oiler Belt” on page 86 for instructions.
In duplex mode, the forms move through both Printer 1 and Printer 2 to either the stacker on Printer 2 or to a postprocessing device behind Printer 2. In simplex mode, the forms move through the printer to the stacker or to a postprocessing device behind the printer .
DEVELOPER AREA: 9. Open the left top and front center left covers of the printer . 10. The printer has three cor onas that you need to clean. The charge corona ( 1 ) and the pre-clean cor ona ( 2 ) are in the developer area; the transfer cor ona ( 3 ) is in the transfer station area.
Important Note About the Coronas There is no device to pr event you from pulling out the corona wir es. Be careful not to br eak the thin wires and tiny retractor springs inside the corona. a. Pull each white corona towar d you until it is almost out of its track.
FORMS INPUT AREA: 13. Open the top left and front left center covers of the printer , if they are not already open. 14. Use a toner-certified vacuum cleaner to clean the: v Input area ( 4 ) v End-of-.
TRANSFER ST A TION AREA: Attention! Use care when you clean behind the transfer station. Open the transfer station to its full upright position to ensure that the dr um is completely covered. 15. Open the upper tractor covers. 16. Use a soft cloth to clean the upper tractor jam sensor (the glass window under the upper front tractor cover).
20. Raise the transfer station. 94 InfoPrint 3000 Operator’s Guide.
21. Open the lower tractor covers. 22. V acuum the lower tractor pins to remove forms dust and debris. 23. Close the lower tractor covers. 24. T o clean the transfer corona ( 3 ), do the following: HC6OG095 3 Chapter 6.
Important Note About Cleaning the Coronas There is no device to pr event you from pulling out the coronas. Be careful not to br eak the thin wires and tiny retractor springs inside the corona assemblies. a. Gently pull the white corona towar d you until it is almost out of its track.
ST ACKER AREA: 28. Open the stacker gate ( 5 ) if the buf fer/flipper unit or an installed postprocessing device does not interfer e. 29. Use a toner-certified vacuum cleaner to clean paper dust, ch.
30. Use a soft cloth to clean the six stacker jam sensors and two mirrors. 31. Close the stacker gate. 98 InfoPrint 3000 Operator’s Guide.
FUSER AREA: 32. Open the front left cover . 33. Use a soft cloth or paper towel to wipe up excess fuser oil on any surfaces. 34. Use a vacuum cleaner to remove chads, paper , or debris from the ar ea. 35. Close the front left cover . REAR SER VICE AREA: 36.
37. Remove the T oner Collector Case. 38. V acuum any spilled toner from ar ound and under the T oner Collector Case. 39. Use a soft cloth to clean the inside cover surfaces in the rear service ar ea. 40. V acuum any paper dust, chads, and other debris from the fuser oil r eservoir area.
Connecting an Accessory to the Operator Alert Contacts This function provides you with a set of external contacts that allow the hook-up of an alert signal of your choice. The post accepts the following: v Standard dual or single banana plugs v Leads that are terminated with spade lugs v Stripped, bare wir e leads.
Loading Forms (Simplex or Dual Simplex Mode) Do this task when any of the following situations occur: v When you see the END OF FORMS 078A message v Y ou need to change forms v When you are pr ompted by a forms jam recovery procedur e step.
T o load forms, do the following: 1. Open the top and center front covers if they ar e not already open. 2. Open a box of forms and place the box in the input bin against the front edge.
A T THE ST ACKER: 3. Slide the form width handle to the farthest left position (18 on the scale). 4. T urn the form length knob until two lights on the form length display indicate the correct length of the forms you ar e loading. For example, for 1 1 ½ -inch-long forms, the light for 1 1 inches and the light for ½ inch are on.
5. Release the transfer station latch and raise the transfer station to its upright position. 6. Swing the lower static discharge br ush to the left. 7.
8. Pull the forms over the forms guides. 9. Open the two lower tractor covers. 10. Guide the forms under the transfer station brushes and up to the tractor ar ea.
18. Open the two upper tractor covers. 19. Pull the forms tightly over the transfer station. Attention! If the forms are not pulled tightly over the transfer station, the photoconductor drum may be scratched. It is easily damaged and is very expensive to replace.
21. Ensure that the feed holes on the forms ar e centered on the tractor pins and not beginning to tear . If tearing is evident, adjust the r ear tractor assembly until the feed holes are center ed on the tractor pins. 22. Carefully close the tractor covers.
23. Fold the forms at the first perforation to make a double thickness. Note: Use the original fold of the form. Do not fold the forms opposite to the original fold. 24. Pull the forms over the tension arm and feed the double thickness into the fuser .
26. Open the stacker gate ( 1 ). Check that the forms are folding corr ectly (on their original folds). Press the Forms Feed button to feed additional forms into the stacker if necessary .
27. Slide the stacker forms width handle close to the edge of the forms without wrinkling the forms. 28. Close the stacker gate. Chapter 6. Operator Responsibilities 111.
A T THE TRANSFER ST A TION: 29. Press the Forms Feed pushbutton to line up a page perforation with the forms scale on the rear tractor cover until the perforation is aligned with the corr ect number for the length of the form you are loading.
v If the fold is pointing to the left, press the forms set on the left. v If the fold is pointing to the right, press the forms set on the right. 31. Close the top and front covers.
A T THE DISPLA Y TOUCH SCREEN: 32. If you have changed to a dif fer ent-size form, SELECT the Assign Form to Load... procedur e from the Options pull-down menu. 33. If the form name in the Select a Form Name box is the form you are loading, SELECT the Cancel pushbutton.
Loading Forms (Duplex Mode) The ED1/ED2 duplex printing system is designed to have forms loaded through Printer 1, the Buf fer/Flipper Unit, and Printer 2 for duplex printing. This section provides step-by-step instr uctions for threading forms in duplex printing applications.
3. Do step 1 on page 103 through step 26 on page 1 10 under “Loading Forms (Simplex or Dual Simplex Mode)” and return her e. Y ou now have forms in the stacker of Printer 1. 4. Use the Forms Feed pushbutton on the Stacker Control Panel as necessary to advance enough forms to thread the Buf fer/Flipper Unit, the Urge Unit, and Printer 2.
Adjusting the Stacker T able Height When you change forms on the printer , it may be necessary to change the height of the stacker table. For example, going from very narr ow to very wide forms could make it necessary to shorten the height of the output stack and thus reduce the weight of the stack you have to unload.
Preprocessing and Postprocessing Instructions The printers have three interface ports. These ports may be equipped with pre/postpr ocessor (Pre/Post) or Advanced Function postprocessing (AF Post) device interface adaptors as shown in the following table.
For all other types of postprocessing devices and for all pr eprocessing devices, you have to make enabled status changes in only the Configure Pre/Post procedur e. Using the Printer Stacker If a postprocessing device is disabled or not yet configur ed, you may continue to use boxed forms and the printer stacker .
Nonprocess Runout (NPRO) The Nonprocess Runout (NPRO) function lets you move forms fr om the transfer station to the stacker . T o add an extended length to the standard NPRO length (for example, if y.
Recovering from a Forms Jam (Simplex Operations) This section describes how to clear specific simplex mode form jams. All of the messages that appear and function switches you need to use are on the Display T ouch Screen windows.
attempt to find that same page in the stacker or a postprocessing device. If you find it, discard all pages starting with that page. In all cases but one, the automatic reprinting of pages r ecovers all pages that might have been lost or damaged as the result of the jam.
Important T o clear the jam message from the Display T ouch Screen window , do the following: v For STACKER JAM 161 and STACKER JAM 164 , you must open and close the stacker gate, or you must lower and raise the stacker table. v For the jam messages in the following list, SELECT the Check Reset pushbutton on the Display T ouch Screen.
T able 12. Jam Recovery Procedures - Simplex Mode (continued) Error Message SRC Code (In Numeric Order) Recovery Actions UPPER TRACTOR FORMS JAM 0119 TENSION ARM DOWN 0131 TENSION ARM UP 0132 SKEW ERROR 0133 FUSER WRAP 0134 (Forms are NOT jammed, torn, or separated.
T able 12. Jam Recovery Procedures - Simplex Mode (continued) Error Message SRC Code (In Numeric Order) Recovery Actions STACKER FORMS JAM 0161 STACKER FORMS JAM 0164 (These errors are not set when a Postprocessing Device Interface feature is installed and enabled, which disables the stacker mechanism.
Jams Between the Printer and a Postprocessing Device Jams or separated forms that occur between the printer and the postprocessing device are not detected and pr esented as form jams. The usual error condition presented is a Pre/postprocessor NOT READY line became active D204 message.
Recovering from a Forms Jam (Duplex Operations) This section contains techniques for clearing specific form jams that appear as error messages on the Printer Error window on the Display T ouch Screen when the printer is operating in duplex printing mode.
Following the automatic reprinting of pages, you must check for and discar d any duplicate pages that may have been printed. Locate the first reprinted page, then find that same page in the stacker or a postprocessing device. Discar d all pages starting with that page.
Jams Within Printer 1 Do this task when the Printer Error Display T ouch Screen window shows one of the messages that is listed in T able 13: T able 13.
T able 13. Printer 1 Jam Recovery Procedures - Duplex Mode (continued) Error Message SRC Code (In Numeric Order) Recovery Actions UPPER TRACTOR FORMS JAM 0119 TENSION ARM DOWN 0131 TENSION ARM UP 0132 SKEW ERROR 0133 FUSER WRAP 0134 (Forms are NOT jammed, torn, or separated.
Jams Within Printer 2 Do this task when the Printer Error Display T ouch Screen window shows one of the messages that is listed in T able 14: T able 14.
T able 14. Printer 2 Jam Recovery Procedures - Duplex Mode (continued) Error Message SRC Code (In Numeric Order) Recovery Actions UPPER TRACTOR FORMS JAM 0119 TENSION ARM DOWN 0131 TENSION ARM UP 0132 SKEW ERROR 0133 FUSER WRAP 0134 (Forms are NOT jammed, torn, or separated.
T able 14. Printer 2 Jam Recovery Procedures - Duplex Mode (continued) Error Message SRC Code (In Numeric Order) Recovery Actions STACKER FORMS JAM 0161 STACKER FORMS JAM 0164 (These errors are not set when a postprocessing device is installed and enabled, which disables the stacker mechanism.
Jam Between Printer 1 and Printer 2 A jam occurring between Printer 1 and Printer 2 normally causes the forms to tear and separate. Both Printer 1 and Printer 2 continue to feed forms and print until an error condition is detected and displayed. A large supply of forms may be present on the floor at the output of Printer 1.
Recovering from a Forms Jam in the Postprocessing Device When a forms jam occurs in a postprocessing device that causes the device to go to a Not Ready condition, the Intervention Required window provides an additional pushbutton, Jam Recovery . This pushbutton causes a number of pages to be reprinted.
Clearing the Forms Path T ransfer Station Area 1. Open the top left and front left center covers. Attention! Do not use the Forms Feed pushbutton on the printer Display T ouch Screen if forms ar e jammed in the transfer station. 2. Break the forms at a perforation in the input ar ea below the transfer station.
4. Raise the transfer station away from the photoconductor dr um. Attention! The photoconductor drum is easily damaged, and it is very expensive to replace. When the transfer station is open, the photoconductor drum is automatically covered to pr event damage to the drum.
5. Open the lower transfer station tractor covers. 6. Check for torn carrier strips, oversized carrier holes, and torn paper . 7. Remove any torn forms, carrier strips, and paper chads from the lower tractor area. 8. Close the lower tractor covers. 9.
10. Open the upper transfer station tractor covers. 11 . Check for torn carrier strips, oversized carrier holes, and torn paper . 12. Remove any torn forms, carrier strips, and paper chads from the transfer station area, the transfer cor ona, and the retractors.
Fuser and Stacker Areas 1. Open the top and front left cover and the stacker gate. 2. Break the forms at a perforation near the pendulum. 3. Unload forms from the stacker .
5. Press and hold the puller lever down. 6. Grasping the forms near the fuser entry area, pull them up and out of the fuser . (This moves the forms in the opposite direction fr om their usual path.) 7. If the forms will not pull up, or if some forms remain in the pendulum, do the following: a.
8. If forms remain in the fuser , do the following: a. Open the oiler-belt gate. b. Lower the hot roll shield. c. Remove any forms you see. d. Raise the hot roll shield. e. Close the oiler-belt gate. 9. Return to the appropriate jam message listed in T able 12 on page 123, T able 13 on page 129, or T able 14 on page 131.
Stacker and Pendulum Area 1. Open the stacker gate ( 1 ). 2. Ensure that the forms ar e folding correctly; that is, the forms stack lies flat (without bowing between forms).
Suggestions for Preventing Jams The best way to prevent jams is to use forms and applications that wer e designed for use with the printers. Form and application problems cannot be corr ected by adjusting or repairing the printer .
v If you have been running labels, print a test job on plain paper forms to r emove any adhesive residue that the labels may have left in the printer . v If you are using fan-fold forms, ensur e that you leave four to five blank forms correctly folded in the stacker when you r esume printing.
Reporting Printer Usage Each printer has a usage meter: v In simplex mode: The usage meter counts only the feet of forms that are processed while printing takes place. v In duplex mode: The usage meter in each printer counts feet of forms anytime paper is moved through the printers.
A new Printer Usage Sheet is sent to every customer every month. 1. Open the rear right cover . 2. Locate the label Page Counter X 100 . 3. W rite the numbers on the Printer Usage Sheet exactly as they appear in the printer usage meter: v Right-justify the numbers.
Running T races The T races procedure lets you select, start, stop, and print traces. Note v T race af fects both printers when you are printing in duplex mode. In simplex mode, all trace actions (Start, Stop, Save, and Print) apply to only to that printer .
6. T o print a trace: a. Y ou must stop the trace before you can print it. Do step 4 on page 148. b. Disable all host attachments before you print a trace. See “Enabling and Disabling Attachments” on page 63 for details. c. SELECT the Print... pushbutton on the T races window .
Adjusting the Preheat T emperature The Preheat selection in Form Characteristics box of the Define Form window allows you to increase the pr eheat platen temperature to enhance fusing of labels or heavy-stock forms. Y ou increase or decrease the temperatur e in increments of 5° until optimum fusing is achieved.
Poor Fusing - Simplex Mode If poor fusing occurs on labels or heavy forms, increase the pr eheat temperature in 5° increments until the fusing is acceptable. Run several hundr ed feet of forms to stabilize the temperature. Check the fusing to see if it is acceptable.
Thread/Align Forms Select this task when you load forms in duplex mode. This procedur e is also automatically called when the system is powered-on in duplex mode and during some error and jam r ecovery procedures. All of the controls you need to accomplish this pr ocedure are available on the Display T ouch Screen windows.
– The system has gone through a “Restart” pr ocedure with forms that are loaded through both printers. – Y ou are in a r ecovery procedur e for an error condition or a forms jam that did not tear , damage, or separate the forms in the forms path thr ough both printers.
3. SELECT the OK pushbutton on the window . The main Thread/Align Forms procedur e window (Figure 31) appears. Forms Are Loaded Through Both Printers These procedur es assume the following: v Y ou hav.
Threading Without Printing 1. SELECT the No option within the Print While Threading? field. 2. SELECT the Start pushbutton. 3. SELECT the Forms are Connected pushbutton.
Y ou must now restart this Thread/Align Forms procedur e by using the Operate menu. 6. After you have visually verified that the Printer 1 alignment mark is aligned correctly on Printer 2, SELECT the Mark is Aligned pushbutton on the window . At the V erification window , SELECT the OK pushbutton.
A one-bar or two-bar pattern is also printed on the alignment page. The bar shows whether Side 1 or Side 2 of the form is being printed on Printer 1. This prints a dashed alignment mark after the leading edge of the page. b. This feeds a fixed length of forms through both Printer 1 and Printer 2.
Important If your visual verification of alignment is incorrect, all following duplex print jobs are printed with incorr ect alignment between the front and back of the pages.
3. SELECT the Feed Forms pushbutton on the Thread/Align Forms window . a. This prints a solid alignment mark after the leading edge on a page in Printer 1, which is designated as an alignment page. A one-bar or two-bar pattern is also printed on the alignment page.
8. After you have visually verified that the Printer 1 alignment mark is aligned correctly on Printer 2, SELECT the Mark is Aligned pushbutton on the window . At the V erification window , SELECT the OK pushbutton. This informs the control unit that the alignment is complete.
This prints a dashed alignment mark after the leading edge of the page. b. This feeds a fixed length of forms through Printer 1. The fixed length is based on the “Form Feed Length” configuration item that is shown on the Configure Printer window under the Configure pull-down menu.
8. V isually verify that the dashed alignment mark that is printed on Printer 1 is aligned to the alignment mark on the input station on Printer 2. a. If the alignment mark is aligned at Printer 2, check to see if there is a suf f icient buf fer loop of forms between Printer 1 and the Buf fer/Flipper Unit.
v Y ou have visually checked the forms path and found it separated between Printer 1 and Printer 2. v The main Thread/Align Forms procedur e window appears on the Display T ouch Screen. v A print job is queued, and host attachments are enabled if the “Print While Threading” option is selected.
After you have completed the splicing procedur e, go to step 5. 5. SELECT the Forms are Connected pushbutton. 6. SELECT the Feed to Align pushbutton on the Thread/Align Forms window . 7. V isually verify that the dashed alignment mark that is printed on Printer 1 is aligned to the alignment mark on the input station on Printer 2.
Printing While Threading 1. SELECT the Ye s option within the Print While Threading? field. 2. SELECT the Start pushbutton. This informs the control unit to begin the thr ead/align process. 3. If no forms were damaged and ther e is enough slack in the forms, splice the forms back together .
7. If the queued job is too short to print all pages on Printer 1 for the complete “Length of Forms Between T ransfer Points”, the printing process ceases. The printers stop forward movement of the forms. A message appears in the non-selectable Information field on window informing you that there is No Data to Print .
Threading the Buf fer/Flipper Unit Straight Line Configuration Figure 32 shows the Buf fer/Flipper Unit viewed from the fr ont. The darker shaded side of the forms in Figure 32 is the side that is printed on Printer 1. The lighter shaded side of the forms is the side that is printed on Printer 2.
Left Angle Configuration Figure 33 shows the Buf fer/Flipper Unit viewed from the fr ont. The darker shaded side of the forms in Figure 33 is the side that is printed on Printer 1. The lighter shaded side of the forms is the side that is printed on Printer 2.
Unloading the Stacker Do this task when you need to remove printed forms fr om the stacker or when you see the following message: STACKER FULL 0796 Some controls you need to use to accomplish this task ar e available only on the stacker control panel, and some ar e available on the Display T ouch Scr een window .
5. Open the stacker gate ( 1 ). 6. If you did not do an NPRO, leave four to five pages of blank forms attached to the end of the job. This ensures corr ect folding when you resume printing.
Operator T ips on Removing Forms From The Stacker Do not attempt to remove a full stack fr om the stacker . v Limit the maximum weight of the stack by breaking the output into small stacks (start with 150 mm (6 in.) high) by separating the forms at convenient perforations.
Switching Printer Modes (Dual Simplex/Duplex) Use these procedur es to switch between duplex and dual simplex modes on Models ED1/ED2. Note: Do not change the print mode in combination with any other configuration changes. Y ou must do it separately .
and then execute the Shutdown routine. A window appears stating that the system is shutting down. A second window appears stating that the system is being “rebooted”. At the completion of the reboot, the Printer Mode change is in ef fect (the Duplex main Display T ouch Screen window appears).
Switching Print Resolution Use this procedur e to select the print resolution for a print job when it requir es a dif fer ent print resolution than is currently in use. Note: Do not change the print resolution in combination with any other configuration changes.
Chapter 7. Ordering and Replacing Supplies Supplies ............... 1 7 6 IBM Supplies W orksheet ......... 1 7 6 Ordering Supplies ........... 1 7 7 Maintenance Supply Items ........ 1 7 7 Customer-Replaceable Supply Items .... 1 7 7 W arranty Returns .
Supplies For optimum reliability and print quality use IBM supplies, which ar e engineered specifically for IBM printers. Use the “IBM Supplies W orksheet” to help you order supplies for the printer before the system is deliver ed, and to maintain a stock of supplies for continuous operation.
Contact your CE for replacement pads. v T able 15 is a work sheet that lists IBM supplies and their part numbers. Make copies of this work sheet to use when you order supplies.
W arranty Returns If the supplies you receive ar e defective, return them to the place of purchase during the warranty period for a free r eplacement. Include the following with the supplies you are r.
Adding Fuser Oil Attention! Y ou may leave printer power on while you perform this task, but the printer should not be printing. Using the wrong fuser oil can cause print quality pr oblems.
1. Open the rear center and r ear right covers of the printer . 2. Remove the cap from the oil r eservoir . Put the cap in a safe place. 3. Locate a bottle of fuser oil and a plastic spout. (Every new package should contain a bottle of fuser oil and a plastic spout.
9. Remove the spout and put the lid on the bottle. If the bottle is empty , discard the bottle and the spout. If some oil remains, stor e the bottle and spout in a clean, dark place. 10. Ensure that the oil r eservoir cap is clean. 11 . Put the oil reservoir cap back in place.
Changing the T oner Cartridge Attention! Do not switch power of f to the printer during this pr ocedure. Using the wrong toner can cause serious print quality pr oblems; this can force a service call. See T able 15 on page 177 for the correct cartridge part number .
2. Open a new toner carton. Remove the carton lid, the new toner cartridge, and the cardboar d tray . Save the carton lid for later use in step 12 on page 185. 3. Set the new toner cartridge aside. 4. T ap the cartridge to loosen any toner still in the cartridge.
6. Line up the cardboar d tray against the front edge of the toner hopper . 7. Pull the old cartridge out onto the cardboar d tray carefully to prevent toner from spilling. 8. Place the old cartridge and cardboar d tray into the carton. Set aside for disposal.
11 . Close the toner cartridge latch ( 1 ). 12. Place the carton lid on the lower lip of the toner hopper with the edge of the carton lid under the upper lips of the toner hopper . 13. Remove the cartridge seal from the toner cartridge by firmly pulling on the tab and rolling it under the seal until the seal is completely r emoved.
Checking the T oner Collector Attention! Y ou must do this task immediately . Do not switch power of f to the printer during this pr ocedure. Do this task when you see the following message: CHECK TONER COLLECTOR 0787 1. From the r ear of the printer , open the rear center cover .
7. T o resume pr ocessing, SELECT the Ready pushbutton on the main Display T ouch Screen. 8. If the CHECK TONER COLLECTOR message appears again, repeat steps 1 on page 186 through 6 on page 186. If that still does not correct the pr oblem, contact your service repr esentative.
Changing the T oner Collector Attention! Y ou must do this task immediately . Y ou cannot delay it as you can for some other Out of Supplies conditions. Y ou may leave printer power on while you do this procedur e, but the printer should not be printing.
2. Open the rear center cover . 3. Lift the latch and remove the ring fr om the hook on the handle of the toner collector case. 4. Pull the toner collector case straight out. 5. Apply the adhesive seal that is supplied with the toner over the opening of the used toner collector bag.
8. Place the new toner collector bag in the toner collector case. 9. Return the toner collector case to the printer . Note: Be sure to insert the toner collector case firmly enough to depr ess the spring-loaded sensor tab in the rear of the cavity . 10.
Changing the Developer Mix Attention! Y ou must leave printer power on while you do this task, but the printer should not be printing. Using the wrong developer mix can cause serious print quality pr oblems; this can force a service call. See T able 15 on page 177 for the correct developer mix part number .
1. Open the front center left and right covers and the top left cover . 2. Clear the forms, if possible, from the forms input ar ea. If you cannot remove the forms from the input ar ea, do the followi.
4. Remove the cap from the empty bottle. Put the bottle back in the slot, dir ectly under the developer mix drain hose. 5. Grasp the drain hose and turn the capped end up upward (so that any developer mix in the hose from the last change does not spill).
6. Carefully insert the end of the hose into the empty developer mix bottle. Ensure that the hose is inserted secur ely and that no sharp bends obstruct the hose.
7. Locate the Developer Mix Inlet ( 1 ), the Developer Drain Lever B ( 2 ), and the Developer Run Pushbutton A ( 3 ) in the developer area. Important a. Never open the developer drain unless the developer drain hose is inserted into an empty developer mix bottle.
8. Open the Developer Drain Lever B by pulling out the lever and then lifting it upward. 9. The developer mix starts draining immediately . Hold the drain hose so that it does not come out of the empty mix bottle. Shake the hose several times while the mix is draining to ensure that no developer mix r emains in the hose.
11 . When the developer stops running, close the developer drain by pushing the Developer Drain Lever B downward and then pushing it in. 12. Once the developer mix has finished draining, ensure that no developer mix remains in the drain hose. Do this by shaking the hose vigor ously while you hold the hose as vertical as possible.
17. Clean the cover to remove any excess developer mix, and put it in a safe place. Important Ensure that the developer drain is closed . 18. Press the Developer Run Pushbutton A and slowly pour the developer mix into the inlet.
Attention! Never operate the printer when the developer inlet cover is removed. 20. Put the developer inlet cover back in place. 21. Clean the developer area with a cloth or paper towel to r emove any spilled developer mix. 22. Replace the forms in the forms input area so that printing may continue.
Checking the Fine Filter Do this task when you see the following message: CHECK FINE FILTER 0799 Note: Y ou must do this task immediately . Y ou cannot delay it as you can with some Out of Supplies conditions. 1. From the r ear of the printer , open the rear center cover .
Changing the Fine Filter Attention! Y ou may leave printer power on while you perform this task, but the printer should not be printing. T o clear this action message, the printer power must be on while you replace the fine filter .
3. Locate the latch on the filter cover and pull the latch up to open the filter housing. 4. Pull the filter housing out until it is tilting toward you about 30°. 5. Remove the plastic bag from the new fine filter and place the fine filter on the floor .
9. Put the fine filter in the filter housing. Ensure that the fine filter is completely in the filter housing. 10. Return the fine filter housing to its upright position in the recess. 11 . Lower the filter cover and secure the latch. 12. Close the right rear cover of the printer .
Changing the Oiler Belt Attention! Y ou may leave printer power on while you perform this task, but the printer should not be printing. Do this task when you see the following message: CHANGE OILER BELT 0793 Note: Y ou do not have to replace the oiler belt the first time you see the CHANGE OILER BELT message.
1. Open the stacker end cover . Note: When the oiler-belt gate is opened, the fuser begins to cool down immediately , and the message changes to OILER GATE OPEN . 2. T urn the wing nut counterclockwise to release the oiler -belt gate. 3. Place several layers of absorbent material, such as paper towels, on the floor beneath the oiler-belt gate.
4. Open the oiler-belt gate. 5. Allow the printer to cool for at least 30 minutes . 6. Lower the hot roll shield. HC6OG051 FORMS WIDTH 18 17 16 15 14 13 12 11 10 9 8 F O RMSWIDT H 18 17 16 15 14 13 12.
7. If you are changing the oiler belt and the oil pan that is shown above is present, do the following. Otherwise, go to step 8 on page 208. a. Remove the oil pan by lifting the pan until the hooked portion is disengaged from the lower oiler belt support shaft.
8. Grasp both ends of the upper oiler-belt r oll, and move it to the right against the spring. 9. Pull out the upper oiler-belt r oll, left end first.
10. Roll the upper roll down against the lower r oll. 11 . Holding both rolls, press the lower oiler -belt roll to the right against the spring. 12. Remove the lower oiler-belt r oll by removing the left end first. 13. Place the old oiler belt on several thicknesses of absorbent material, such as paper towels.
Important When you install the oiler-belt r olls, you must line up the notches in the rolls with the tabs on the spr ocket. If you do not do this, the oiler belt does not advance correctly . This causes reduced print quality . 15. While you hold the upper (larger) r oll against the lower roll, do the following: a.
24. T o resume pr ocessing, SELECT the Ready pushbutton on the main Display T ouch Screen. 25. Place the old oiler belt inside the plastic bag and discard it.
Checking the Absorbent Pad in the Oil Pan Not every printer has an oil pan and absorbent pad. Y our CE may install these if they are necessary for optimum printer operation. Attention! Y ou may leave printer power on while you perform this task, but the printer should not be printing.
4. Open the oiler-belt gate. 5. Check to see if the absorbent pad is saturated with oil. If the pad is saturated, continue with step 6. If it is not saturated, go to step 15 on page 215. 6. Allow the printer to cool for at least 30 minutes . 7. Lower the hot roll shield.
8. Remove the oil pan by lifting the pan until the hooked portion of the pan is disengaged from the lower oiler -belt support shaft. 9. Remove the new absorbent pad from the plastic shipping bag. 10. Remove the saturated absorbent pad from the oil pan.
13. Install the oil pan onto the lower oiler-belt support shaft. 14. Raise the hot roll shield. 15. Close the oiler-belt gate. 16. T urn the wing nut clockwise to latch the gate. Ensure that the gate is firmly latched. 17. Close the stacker end cover .
216 InfoPrint 3000 Operator’s Guide.
Chapter 8. Configuring the System Changing the Language of Messages ..... 2 1 8 Configuring the Printer .......... 2 1 9 Printer Configuration Information .
Changing the Language of Messages This procedur e lets you change the language that is used for all text within the Display T ouch Screen windows. 1. SELECT the Options pull-down menu on the main Display T ouch Screen window . 2. SELECT the Change Language procedur e.
Configuring the Printer This procedur e lets you view , update, or print a copy of the printer configuration. Note: The printer can have multiple sets of configuration data: one for each mode in which the printer can operate. T o update a configuration for a particular mode, the printer must be running in that mode.
Note: The printer does not collate multiple copies. This has to be done by hand. c. SELECT the Print pushbutton on the Print Configuration window . Important The configuration data is always printed in U.S. English. 5. T o change an item: a. SELECT it from the list.
T able 16. Printer Configuration Items Configuration Item Description V alue Options Printer Mode (D) This entry allows setting whether the duplex system is to be operated in duplex or simplex (dual-simplex) mode. (This item applies to Models ED1/ED2.
T able 16. Printer Configuration Items (continued) Configuration Item Description V alue Options Font Usage Font usage allows you to select the amount of memory that the printer control unit (computer) will use for font management. Select the font usage according to the type of print jobs you run.
T able 16. Printer Configuration Items (continued) Configuration Item Description V alue Options NPRO Length This entry sets an extra length that is added to the fixed NPRO length to create a total distance that forms ar e moved through the printer .
T able 16. Printer Configuration Items (continued) Configuration Item Description V alue Options Front Sheet Sequence (D) This entry sets whether the front side of the forms will be printed on Printer 1 or Printer 2 in duplex mode. Front First means that the odd pages (1st, 3r d, 5th,.
T able 16. Printer Configuration Items (continued) Configuration Item Description V alue Options Fuser Inactivity T imer This entry sets the time, in hours, of printer inactivity before the fuser is turned of f. This saves electrical power costs and extends the life of the printer .
T able 16. Printer Configuration Items (continued) Configuration Item Description V alue Options Cut Sheet Emulation Sheets are divided in half using an imaginary line that is parallel to the tractor strips. Each resulting ″ half sheet ″ is treated as if it wer e a whole sheet running through a cut-sheet printer .
T able 16. Printer Configuration Items (continued) Configuration Item Description V alue Options Preheat Platen T emperature This entry allows setting the preheat platen temperatur e to a higher or lower temperature than the default as needed for dif ferent types of forms.
T able 16. Printer Configuration Items (continued) Configuration Item Description V alue Options Beam 5 of fset adjustment for Printer 2 (D) (See information in Beam 1 of fset adjustment ) (See info.
Configuring the Host Attachments This procedur e lets you view , print, or change the configuration settings of an installed attachment. Note: The printer can have multiple sets of configuration data: one for each mode in which the printer can operate.
4. To view configuration information for an attachment, do the following: a. SELECT an attachment type from the list. b. SELECT the V iew ... pushbutton. Y ou see the V iew Configuration window . 5. To print a copy of the configuration information for an attachment, do the following: a.
d. When you have made all the changes, SELECT the OK pushbutton. Y ou see the Configure Attachments window . If you want to change configuration information for other attachments, repeat the pr evious steps as necessary . e. When you have made all attachment changes, SELECT the OK pushbutton on the Configure Attachments window .
Parallel Channel Configuration Information T able 17 lists all configuration items, the purpose of each item, and the allowable value options for each item.
T able 17. Parallel Channel Attachment Items (continued) Configuration Item Description V alue Options Data T ransfer Protocol Specifies the data transfer mode to be used: DC Interlocked or Data-Streaming. If two channels are installed, both channels use the same protocol.
ESCON Channel Configuration Information T able 18 lists all configuration items, what each item is used for , and the allowable value options for each item.
T oken Ring TCP/IP Attachment Information T able 19 lists all configuration items, what each item is used for , and the allowable value options for each item.
T able 19. T oken Ring TCP/IP Attachment Items (continued) Configuration Item Description V alue Options Alternate address (Local adapter address) Sets the unique LAN adapter address for the network. The address must be dif fer ent from other addresses on the LAN.
Ethernet TCP/IP Attachment Information T able 20 lists all configuration items, what each item is used for , and the allowable value options for each item.
T able 20. Ethernet TCP/IP Attachment Items (continued) Configuration Item Description V alue Options Ethernet T ype Specifies either the Standar d or the IEEE802.3 Ethernet type. Standard or IEEE802.3 Hardwar e address Specifies the TCP/IP T oken Ring adapter ROM address.
FDDI TCP/IP Attachment Information T able 21 lists all configuration items, what each item is used for , and the allowable value options for each item.
T able 21. FDDI TCP/IP Attachment Items (continued) Configuration Item Description V alue Options Alternate address (Local adapter address) Sets the unique LAN adapter address for the network. The address must be dif fer ent from other addresses on the LAN.
Configuring Preprocessing/Postprocessing Devices/Interfaces This procedur e lets you add, delete, or change specifications for preprocessing and postprocessing device interface featur es. Y ou may configure and stor e up to ten defined prepr ocessing/postprocessing devices, each configured for either Printer 1 or Printer 2.
3. To add a new interface, do the following: a. SELECT the New Processor ... pushbutton. b. Use the keyboard to enter the name of the interface you ar e adding. c. SELECT the keyboard OK pushbutton. d. Change the configuration information for the new interface (see the next step).
Pre/Postprocessor Configuration V alues T able 23 lists all configuration items, what each item is used for , and the allowable value options for each item.
T able 23. Pre/Postprocessor Device Configuration Items (continued) Selectable Field/Item Description V alue Options Postprocessor T ag T ype Listed only for “Coupled” Pre/Postpr ocessor T ypes. Specify a Coupled tag type for all Postprocessing devices not manufactured by Roll System, Inc.
Configuring Remote Access This procedur e lets you enable and configure remote access to the printer . Y ou can use these methods: v SNMP (Simple Network Management Pr otocol) v RMI (Remote Management Interface) v Modem. T o configure r emote access, do the following: 1.
5. SELECT the Community Name procedur e to configure additional SNMP parameters: 246 InfoPrint 3000 Operator’s Guide.
Defining Forms Use this procedur e to define forms. Y ou can add, change, or delete form definitions. Y ou must define forms to the printer before you can load them. Y ou can define forms in advance as a separate procedur e. Y ou can also define forms while you are actually loading the forms.
4. T o find a particular form name, SELECT the Search pushbutton. A keyboard appears so you can enter the form name. Note: Use care when you define a form name. Sear ching for form names is case sensitive; that is, if capitol letters are used to define the form, you must use them to enter the form name for a search.
Setting the Preheat Platen T emperature: The Preheat selection in the Forms Characteristics box allows you to adjust the temperature of the pr eheat platen for optimum fusing of dif ferent types of forms, such as labels or heavy-stock forms. The default temperature is 80°C, which is acceptable for regular forms.
The forms are then available for the Assign Forms to Load window . Notes: 1. For form width, specify the total physical width by including the 0.5 inch tractor hole carrier strips on both sides of the form. For Models ED1/ED2, the following form widths are allowed: v Dual Simplex Mode: 204 to 457 mm (8.
Duplex Configuration W orksheet T able 24. Configuration Worksheet – Duplex Models Item A vailable V alues Selected V alues Duplex Dual Simplex Printer 1 Printer 2 MESSAGE DISPLA Y LANGUAGE: v US .
T able 24. Configuration Worksheet – Duplex Models (continued) Item A vailable V alues Selected V alues Duplex Dual Simplex Printer 1 Printer 2 Overlay Cache Y es / No Input Buf fer Size Low / Medi.
T able 24. Configuration Worksheet – Duplex Models (continued) Item A vailable V alues Selected V alues Duplex Dual Simplex Printer 1 Printer 2 Beam 1 Of fset Adjustment for Printer 1 (CE Change Only) 0.0 to 15.9 N/A N/A N/A Beam 2 Of fset Adjustment for Printer 1 (CE Change Only) 0.
T able 24. Configuration Worksheet – Duplex Models (continued) Item A vailable V alues Selected V alues Duplex Dual Simplex Printer 1 Printer 2 Device Address 00 to FF Multi-host Environmental Flag.
T able 24. Configuration Worksheet – Duplex Models (continued) Item A vailable V alues Selected V alues Duplex Dual Simplex Printer 1 Printer 2 PREPROCESSING/POSTPROCESSING INTERF ACE CONFIGURA TIO.
T able 24. Configuration Worksheet – Duplex Models (continued) Item A vailable V alues Selected V alues Duplex Dual Simplex Printer 1 Printer 2 Pre/Postpr ocessor Busy T imer: 1 to 999 seconds Post.
T able 24. Configuration Worksheet – Duplex Models (continued) Item A vailable V alues Selected V alues Duplex Dual Simplex Printer 1 Printer 2 Enabled Y es / No Name 1 to 12 alphanumeric character.
Simplex Configuration W orksheet T able 25. Configuration Worksheet – Simplex Model Item A vailable V alues Selected V alue MESSAGE DISPLA Y LANGUAGE: v US English v Spanish v French v German v Ja.
T able 25. Configuration Worksheet – Simplex Model (continued) Item A vailable V alues Selected V alue Screen Saver T imeout 0 to 60 minutes Alarm Suppression Y es / No Fuser Inactivity T imer 0 to.
T able 25. Configuration Worksheet – Simplex Model (continued) Item A vailable V alues Selected V alue ESCON Link A Installed Y es / No ESCON Link B Installed Y es / No Device Address 00 to FF (Hexadecimal) Multi-host Environmental Flag T r ue / False Card 1 Slot Position 2/4/N o t Installed Automatically set at power on, cannot be changed.
T able 25. Configuration Worksheet – Simplex Model (continued) Item A vailable V alues Selected V alue T ype v Coupled Preprocessor v Coupled Postprocessor v Advanced Postprocessor - MICR v Advance.
T able 25. Configuration Worksheet – Simplex Model (continued) Item A vailable V alues Selected V alue Name 1 to 12 alphanumeric characters (including spaces) T ype v Coupled Preprocessor v Coupled.
Form Identification W orksheets Use the “Form Identification W orksheet” on page 264 to recor d form identification names with their associated lengths, widths, description, and characteristics.
Form Identification W orksheet T able 26. Form Identification Worksheet Form Number: Definition With This V alue: Notes: Name W idth (in millimeters or inches) Length (in millimeters or inches) Des.
Chapter 9. Print Quality and Problem Solving Print Quality Problems .......... 2 6 6 Sudden Failures ............ 2 6 8 Problem Solving T ips and Suggested Actions . . 269 This chapter contains information for understanding and solving unusual problems that may occur when you use the printer .
Print Quality Problems Many print quality problems ar e directly related to the kind of forms that ar e being used and the application that is being processed.
T able 27. Print Quality Symptom T able (continued) Symptom Action Blank spots (voids) or light areas not near perforations v Ensure that the forms are smooth and flat. Feel the forms, especially near the perforation. If you find lumps, bumps, or wrinkles, load another box of forms.
T able 27. Print Quality Symptom T able (continued) Symptom Action Dark background or dirty prints Clean the printer , particularly the cor onas and the oiler belt. See “Cleaning the Oiler Belt” on page 86 and “Cleaning the Printer” on page 88.
Problem Solving T ips and Suggested Actions T able 28 is a summary of some hard-to-classify symptoms, a discussion of the probable cause, and some actions for you to try . T able 28. Miscellaneous Problems Symptom Discussion Suggested Action The printer frequently jams during loading.
T able 28. Miscellaneous Problems (continued) Symptom Discussion Suggested Action The intervention light on top of the printer comes on, but the alarm does not sound. The alarm volume may be set to a low volume or alarm suppression may be set to Y es in the printer configuration.
Chapter 10. Responding to Messages Chapter Overview This chapter lists the messages and codes that the printer displays, and it gives information about how to interpret and r espond to them.
Program Check Messages Program Check messages show that the internal contr ol unit microcode has detected a problem that may not allow the code to keep r unning. Program Check messages appear on the Display T ouch Screen. Soft Program Check v SELECT the Save pushbutton to save all existing trace data to diskette, if desired.
Hard Program Checks v For a Hard Pr ogram Check that occurs during either a power on/bring up sequence or normal operations, do the following: – SELECT the Save T races pushbutton to save all existing trace data to diskette, if desired. – SELECT the Restart pushbutton.
Printer Error Messages Printer Error messages show that a serious har dware, microcode, or host interface problem has been detected in a printer or in the contr ol unit. An operator can sometimes, but not always, recover fr om this problem. Figure 39 shows a sample Printer Error window .
Help This pushbutton is included on all Printer Error windows. Select it to display help information for the panel. Notes 1. T able 30 on page 281 lists all printer error messages. 2. Printer error messages appear in the printer Display T ouch Screen area for the printer on which the error occurr ed.
Out Of Supplies Messages Out of Supplies messages specify an operator task that needs to be done involving printer supplies. Figure 40 shows a sample Out of Supplies window . This window contains the following: v The name of the supply and the action that is requir ed.
Intervention Required Messages Intervention Required messages specify an operator task that you need to do. Figure 41 shows a sample Intervention Required window . This window contains the following: v A short description of the detected condition. v A four-character System Reference Code (SRC), which is used for logging intervention conditions.
Status Messages Status messages describe the condition of a printer or the system. Sometimes they are a r esponse to operator action. Status messages are only for your information and do not necessarily mean that something is wrong.
– Counters that show the total number of feet of forms run thr ough the printers since they were originally manufactur ed. – A reset counter that shows the number of feet of forms processed thr ough the system or printer since the last time the counter was reset.
T able 29. Printer Status Window - Status Field Messages (continued) Message Description WARMING UP In duplex mode, the fuser in one or both system printers is warming up so that print jobs can begin. In simplex mode, the individual printer fuser is warming.
T able 30. SRC Messages Code Message T ext T ype (Printer Error unless noted otherwise) 0104 Retractor position err or 01 13 T ractor motor encoder error 01 14 T ractor motor overcurrent 01 15 Retract.
T able 30. SRC Messages (continued) Code Message T ext T ype (Printer Error unless noted otherwise) 0172 Stacker table timeout 0174 Stacker safety switch on 0175 Stacker table motor r uns too long 017.
T able 30. SRC Messages (continued) Code Message T ext T ype (Printer Error unless noted otherwise) 028A Thermistor 1 over temperature 028B Thermistor 2 over tempterature 028C Thermistor 3 over temper.
T able 30. SRC Messages (continued) Code Message T ext T ype (Printer Error unless noted otherwise) 0795 Set forms dir ection Intervention Required 0796 Stacker full Intervention Required 0797 Stacker.
T able 30. SRC Messages (continued) Code Message T ext T ype (Printer Error unless noted otherwise) A206 370 Parallel attachment: Functional failure A209 370 Parallel attachment: Card diagnostic faile.
T able 30. SRC Messages (continued) Code Message T ext T ype (Printer Error unless noted otherwise) A459 Ethernet TCP/IP: Unknown remote err or A45A Ethernet TCP/IP: Unknown network error A45B Etherne.
T able 30. SRC Messages (continued) Code Message T ext T ype (Printer Error unless noted otherwise) AF01 Attachment subsystem cannot create a file. AF02 Attachment subsystem cannot open a file. AF1 1 Attachment card pr esent before last shutdown not found B000 The printer has been powered on or r estarted.
T able 30. SRC Messages (continued) Code Message T ext T ype (Printer Error unless noted otherwise) D081 MIC permanent error D082 MIC failure during diagnostics D083 MIC failure during initial power o.
T able 30. SRC Messages (continued) Code Message T ext T ype (Printer Error unless noted otherwise) D21B Intelligent postprocessor failed to clear buf fer D21C P AGE COMPLETE not sent by intelligent i.
290 InfoPrint 3000 Operator’s Guide.
Appendix A. V alid Form Lengths in Inches T able 31. Examples of Some V alid Form Lengths in Inches If the Form Length is: Use this value at the Display T ouch Screen: Use this value at the Stacker Control Panel: 3.0 3.0 See note 2 3 ½ 3.5 See note 2 4.
292 InfoPrint 3000 Operator’s Guide.
Appendix B. Physical System Layouts Simplex Models The dimensions of the InfoPrint 3000 simplex printers, the service clearance around the allowable configurations of these units, and the power cable and channel cable locations are shown in Figur e 43.
Duplex Models The dimensions of the InfoPrint 3000 duplex printers, and the Buf fer/Flipper Unit 1 , the optimum separation of the units, the service clearance around the allowable configurations of these units, and the power cable and channel cable locations are shown in Figur e 44 and Figure 45 on page 295.
115 (4.5) 635 (25) 864 (34) 276 (11) 2426 (96) 1090 (43) Maintenance Area 864 (34) 864 (34) 975 (38) 914 (36) 975 (38) 2719 (107 = 8'- 11") 5862 (231 = 19'- 3") Inch measu rements are shown in parentheses.
296 InfoPrint 3000 Operator’s Guide.
Glossary The following terms are defined as they ar e used in InfoPrint 3000 documentation. If you do not find the term you need, refer to the index or to the IBM Dictionary of Computing , SC20-1699. The following cross-r eferences are used in this glossary: v Contrast with.
caliper . The thickness of forms. This is usually expressed in thousandths of an inch. carrier . The backing material for labels. Labels consist of the printable material, the adhesive, and the carrier . carrier holes. The holses in teh side margins on continuous-forms paper .
DBCS. Double-byte character set. DCF . Document Composition Facility . developed image. The image that has been exposed onto the photoconductor and covered with toner by the developer . developer mix. A combination of carrier beads and toner in which the beads electrically charge the toner .
while retaining its corr ect format, as defined by the architectur e and as required by Print Services Facility . format. (1) The arrangement or layout of data on a data medium. (2) The size, style, type of page, margins, printing requir ements, and so on, of a printed page.
JES3. An MVS subsystem that receives jobs into the system, converts them to internal format, selects them for running, processes their output, and pur ges them from the system.
orientation of an overlay relative to the page point of origin. See also text orientation . OS/VS. overlay . See electronic overlay . Overlay Generation Language/370 (OGL/370). The licensed program that is used to cr eate electronic overlays. P page. A printed form.
Print Quality Enhancement (PQE). A printer facility that provides edge smoothing along diagonal lines, fine fidelity protection, and independent boldness contr ol. Print Services Access Facility (PSAF). A menu-driven, print-parameter selection program for page printers controlled by PSF .
System/370. An upward-compatible extension of the IBM System/360. A large collection of computing system devices that can be combined to produce a wide range of computing systems that share many characteristics, including a common machine language. T task.
Index A absorbent oil pad, checking 212 adding developer mix 191 forms definitions 247 fuser oil 179 pre/postpr ocessing device interfaces 241 supplies 1 19 toner 182 adjusting Display T ouch Scr een.
developer (continued) warning message 197 developer area cleaning 90 developer inlet 20 drain 21 drain lever 20 inlet 20 mix drain hose 22 mix inlet 20 run 21, 23 run pushbutton 20 toner inlet 20 tone.
lever , operator control developer drain 20 FORMS WIDTH 30 tractor control 25 transfer station control 25 Lexmark International 177 light areas 267 light print 267 load forms load 102 Local Control Un.
Ready (Operate procedur e) 45 ready status 1 1 rear service ar ea 32 recovering fr om forms jams (duplex operations) forms are not jammed, torn or separated 130 jam between printer 1 and printer 2 134.
toner (continued) supply pushbutton 20 toner inlet 20 toner supply low 182 toner collector 177 traces 148 traces, running 148 tractor control lever 25 transfer station area 22 cleaning 88 control leve.
310 InfoPrint 3000 Operator’s Guide.
Readers’ Comments — W e’d Like to Hear from Y ou InfoPrint 3000 Operator’s Guide Publication No. S544-5564-01 Overall, how satisfied are you with the information in this book? V ery Satisfie.
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IBM Part Number: 63H6618 File Number: S370/4300/9370-16__ Printed in U.S.A. S544-5564-01 63H6618.
An important point after buying a device IBM 3000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought IBM 3000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data IBM 3000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, IBM 3000 you will learn all the available features of the product, as well as information on its operation. The information that you get IBM 3000 will certainly help you make a decision on the purchase.
If you already are a holder of IBM 3000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime IBM 3000.
However, one of the most important roles played by the user manual is to help in solving problems with IBM 3000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device IBM 3000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
