Instruction/ maintenance manual of the product Laptop Docking Station HP
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Main tenan ce and Ser vice Gu id e HP Doc king S tati on HP A d v anced Doc king S t ati on Doc ument P art Number: 3 8 1 88 2 -00 3 May 200 7 This guide is a troubleshooting reference used for maintaining and servicing the HP Docking Station and the HP Adv anced Docking Station.
© Copyright 2005–2007 He wlett-Packar d De velopment Compan y , L.P . The information contained herein is su bject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompan ying such products and services.
Maintenance and S ervi ce Guide iii Cont ent s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.2 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 1.3 Design Overview .
i v Maintenance and S ervi ce Guide Cont en ts 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 5.2 Preparing the Docking Station for Disassembly . . . . 5–2 5.3 Installing the Cable Lock .
Maintenance and S ervi ce Guide 1–1 1 Pr odu c t De sc ript ion The HP Docking Station and HP Adv anced Docking Station provide desktop con v enience with full port replication capability in a space-sa ving design. The easy docking system provides port replication and cable management in one product.
1–2 Mainte nance and Serv ice Gui de Pr oduct Desc riptio n HP Ad vanced Doc king Stati on and HP Smart Adapt er HP Doc king Stati on and HP Smar t Ad apter.
Pr oduct Desc ripti on Maintenance and S ervi ce Guide 1–3 The HP Docking Station and HP Adv anced Docking Station are compatible with the follo w ing computer models: ■ HP Compaq nc2400 Notebook .
1–4 Mainte nance and Serv ice Gui de Pr oduct Desc riptio n 1. 1 F e a t u r e s ■ Integrated cable lock slot ■ Security slot (for standard cable lock) ■ HP Smart Adapter external A C adapter .
Pr oduct Desc ripti on Maintenance and S ervi ce Guide 1–5 ■ Connectors: ❏ Monitor stand port ❏ External monitor port ❏ Serial port ❏ Parallel port ❏ K eyboard connector ❏ Mouse connec.
1–6 Mainte nance and Serv ice Gui de Pr oduct Desc riptio n 1 .2 Exter nal C om ponen ts The external components on the top of the docking station are sho w n in the follo wing illustration and described in T able 1-1.
Pr oduct Desc ripti on Maintenance and S ervi ce Guide 1–7 T ab le 1-1 T op Components, Doc king Station Item Component Description 1 P ow er button T ur ns on pow er to the computer . 2 P ow er light Indicates the st ate of the computer and is tur ned on when the computer is tur ned on.
1–8 Mainte nance and Serv ice Gui de Pr oduct Desc riptio n The external components on the top of the adv anced docking station are sho w n in the follo wing illustration and described in T able 1-2.
Pr oduct Desc ripti on Maintenance and S ervi ce Guide 1–9 Ta b l e 1 - 2 T op Components, Ad vanced Doc k ing Station Item Component Description 1 P ower b utton T ur ns on power to the computer . 2 P ower light Indicates the stat e of the computer and is tur ned on when the computer is tur ned on.
1–1 0 Maintenance and S ervi ce Guide Pr oduct Desc riptio n The external components on the le ft side of the docking station are sho wn in the following illustration and described in T able 1-3.
Pr oduct Desc ripti on Maintenance and S ervi ce Guide 1–1 1 The external components on the left side of the adv anced docking station are sho w n in the follo wing illustration and described in T able 1-4.
1–1 2 Maintenance and S ervi ce Guide Pr oduct Desc riptio n The external components on the ri ght side of the docking station are sho wn in the following illustration and described in T able 1-5.
Pr oduct Desc ripti on Maintenance and S ervi ce Guide 1–1 3 The external components on the right side of the adv anced docking station are in the follo wing illustration below and described in T able 1-6.
1–1 4 Maintenance and S ervi ce Guide Pr oduct Desc riptio n The external components on the re ar of the docking station are sho w n in the follo wing illustration and described in T able 1-7.
Pr oduct Desc ripti on Maintenance and S ervi ce Guide 1–1 5 7 P ow er light Is tur ned on when the docking station is connected to A C power . 8 RJ-11 (modem) jack Connects a telephone cable . 9 RJ-45 (network) jack Connects a network cable . 10 USB por ts (2) Connect USB de vices.
1–1 6 Maintenance and S ervi ce Guide Pr oduct Desc riptio n The external components on the rear of the adv anced docking station are sho w n in the follo wing illustration and described in T able 1-8.
Pr oduct Desc ripti on Maintenance and S ervi ce Guide 1–1 7 5 P arallel por t Connects a pa rallel de vice such as a printer . 6 S-Video-out jac k Connects an S-Video device such as a TV , VCR, or camcorder . 7 C omposite video jack Connects a composite video de vice such as a TV .
1–1 8 Maintenance and S ervi ce Guide Pr oduct Desc riptio n 1. 3 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the HP Docking Station and HP Adv anced Docking Station.
Maintenance and S ervi ce Guide 2–1 2 T r oub l eshooting Å WA R N I N G : Only a uthor iz ed tec hnic ians tr ained by HP should r epair this equipmen t . All tr oubleshooting and r epair procedur es ar e detailed to allo w only subas sembl y-/module -lev el repair .
2–2 Mainte nance and Serv ice Gui de T r oubles hooting 2. 1 T roub leshooting C hec klis t When troubleshooting a problem, check the follo wing list for possible solutions before replacing parts: ■ V erify that cables are connected properly to the suspected defecti ve part.
Tr o u b l e s h o o t i n g Maintenance and S ervi ce Guide 2–3 Doc king Pr oblems and Solutions (Continued) Prob lem P ossible Cause Solution Some of the por ts or connectors do not work, e v en though the docking light is tur ned on. The computer ma y be properly aligned, bu t is not fully seated or dock ed in the docking station.
2–4 Mainte nance and Serv ice Gui de T r oubles hooting Undoc king Prob lems and Solutions Prob lem P ossible Cause Solution The computer will not disconnect from the docking station. The connectors ma y be jammed. Press the eject button all the wa y in.
Tr o u b l e s h o o t i n g Maintenance and S ervi ce Guide 2–5 External Device Pr oblems and Solutions Prob lem P ossible Cause Solution A ne w de vice is not recognized as par t of the system. The computer ma y be properly aligned, bu t is not fully seated or dock ed in the docking station.
2–6 Mainte nance and Serv ice Gui de T r oubles hooting Optical Drive Pr oblems and Solutions MultiBa y II Pr oblems and Solutions Prob lem P ossible Cause Solution The system cannot read the optical disc. The disc is not properly seated in the drive tra y .
Maintenance and S ervi ce Guide 3–1 3 I llus trated P ar ts C a tal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers.
3–2 Mainte nance and Serv ice Gui de Illustrated P ar ts Catal og 3.2 Major C omp onents Majo r Com ponents, HP Doc king Stati on and HP Adv anced Docking S tatio n.
Illustrated P arts Catalog Maintenance and S ervi ce Guide 3–3 Ta b l e 3 - 1 HP Doc king Station/HP Adv anced Docking Station Major Components Item Description Spare P ar t Number 1 HP Doc king Sta.
3–4 Mainte nance and Serv ice Gui de Illustrated P ar ts Catal og 3. 3 M iscellan eous Spares Kit Miscel la neous Spares Kit.
Illustrated P arts Catalog Maintenance and S ervi ce Guide 3–5 Ta b l e 3 - 2 Miscellaneous Plastics Kit Item Description Spare P ar t Number Miscellaneous Plastics Kit , includes: 380089-001 1 Mult.
3–6 Mainte nance and Serv ice Gui de Illustrated P ar ts Catal og 3.4 Sequ enti al P ar t N umber Listin g Ta b l e 3 - 3 Sequential P ar t Number Listing Spare P ar t Number Description 246959-001 .
Maintenance and S ervi ce Guide 4–1 4 Remo v al an d Repl a cement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.
4–2 Mainte nance and Serv ice Gui de Re mo val and R eplacement Pr eliminar ies Pl a s t i c Pa r t s Using excessi ve force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Re mo val and R eplacement Pr eliminari es Maintenance and S ervi ce Guide 4–3 4.4 P a c k agin g and T ranspor tin g Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o a void hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.
4–4 Mainte nance and Serv ice Gui de Re mo val and R eplacement Pr eliminar ies 4.5 W orkstation Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approv ed static-shielding material (refer to T able 4-2, "Static-Shielding Materials" ).
Re mo val and R eplacement Pr eliminari es Maintenance and S ervi ce Guide 4–5 ■ When standing, use foot stra ps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots.
4–6 Mainte nance and Serv ice Gui de Re mo val and R eplacement Pr eliminar ies T able 4-1 sho ws how humidity af fects the electrostatic v oltage le vels generated by dif ferent acti vities. T able 4-2 lists the shielding protection pro vided by antistatic bags and floor mats.
Maintenance and S ervi ce Guide 5–1 5 Remo v al an d Repl a cement Pr ocedure s This chapter provides remo val and replacement procedures. Y ou must remov e up to three scre ws (for the cable lock) when servicing the docking station. Make note of each scre w location during remov al and replacement.
5–2 Mainte nance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5 .2 Pr eparin g th e Doc kin g Sta tion f or Di sassembl y Perform the follo w ing steps before disassembling the docking station: 1. If a computer is connected to the docking station, close the computer .
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–3 2. Press the eject b utton 1 . The computer disconnects from the docking station. 3. Lift up the computer 2 and set it aside. Undo cking t he Computer 4. Disconnect all external de vices connected to the docking station.
5–4 Mainte nance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5 .3 Installin g t he C ab l e Loc k ✎ Security solutions are designed to act as deterrents.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–5 T o install the cable lock: 1. Loop the cable around a stationary object. 2. T urn the docking station upside do wn, and then remove the three PM2.5x5 scre ws from the cable lock bezel 1 .
5–6 Mainte nance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 4. W ith the lock and ke y in the unlocked position and the t-bar on the back of the lock in the vertical position, insert the lock into the center groov e in the cable lock slot in the docking station 1 .
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–7 6. T urn the ke y counterclockwise to lock 1 . 7. Remov e the key from the lock 2 . 8. Reinsert the cable lock bezel onto the docking station 3 . 9. Replace the scre ws to secure the bezel 4 .
5–8 Mainte nance and Serv ice Gui de Re mo val and R eplacement Pr ocedures The follo wing illustration shows a docking station with the cable lock installed.
Maintenance and S ervi ce Guide 6–1 6 Spec ifi ca tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 HP Doc king Station Specifications Dimensions Height Width Length 28.0 cm 6.1 cm 15.3 cm 11.02 in 2.40 in 6.02 in W eight 1.
6–2 Mainte nance and Serv ice Gui de Spe cifica tio ns Altitude Operating Non-operating 0 m to 3,048 m 0 m to 9,144 m 0 ft to 10,000 ft 0 ft to 30,000 ft Shoc k Operating Non-operating 10 G, 11 ms, half-sine 60 G, 11 ms, half-sine Vibration Operating Non-operating 0.
Spe cificat ion s Maintenance and S ervi ce Guide 6–3 Ta b l e 6 - 2 HP Adv anced Docking Station Specifications Dimensions Height Width Length 28.0 cm 6.
6–4 Mainte nance and Serv ice Gui de Spe cifica tio ns Altitude Operating Non-operating 0 m to 3,048 m 0 m to 9,144 m 0 ft to 10,000 ft 0 ft to 30,000 ft Shoc k Operating Non-operating 10 G, 11 ms, half-sine 60 G, 11 ms, half-sine Vibration Operating Non-operating 0.
Maintenance and S ervi ce Guide A–1 A Sc r e w List ing This appendix provides specif ication and reference information for the scre ws used in the HP Docking Station and the HP Advanced Docking Station.
A–2 Mainte nance and Serv ice Gui de Scr ew Listin g Phillips M2 .5×5 . 0 Sc r e w L ocations Ta b l e A - 1 Phillips M2.5×5.0 Screw Color Qty . Length Thread Head Width Black 3 5.0 mm 2.5 mm 4.0 mm Where used: Three screws that secure the cab le lock cov er to the base enclosure (documented in Section 5.
Maintenance and S ervi ce Guide B–1 B Conn ec tor P in A s signm ents Ta b l e B - 1 A udio-In (Microphone) Jac k Pin Signal Pin Signal 1 A udio signal in 3 Ground 2 A udio signal in.
B–2 Maint enance and Serv ice Gui de Connec tor P in Assignmen ts Ta b l e B - 2 A udio-Out (Headphone) Jack Pin Signal Pin Signal 1 A udio out, left channel 3 Ground 2 A udio out, r ight channel.
Connec tor P i n Assi gnments Maintenance and S ervi ce Guide B–3 Ta b l e B - 3 External Monitor P or t Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor.
B–4 Maint enance and Serv ice Gui de Connec tor P in Assignmen ts Ta b l e B - 4 Ke yboard/Mouse Connector Pin Signal Pin Signal 1 K eyboard/mouse D A T A 4 +5 VDC 2 K eyboard/mouse D A T A 5 K eybo.
Connec tor P i n Assi gnments Maintenance and S ervi ce Guide B–5 Ta b l e B - 5 P arallel P or t Pin Signal Pin Signal 1 Strobe 14 A uto linefeed 2 Data bit 0 15 Error 3 Data bit 1 16 Initializ e p.
B–6 Maint enance and Serv ice Gui de Connec tor P in Assignmen ts Ta b l e B - 6 RJ-11 (Modem) Jac k Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused Ta b l e B - 7 RJ-45 .
Connec tor P i n Assi gnments Maintenance and S ervi ce Guide B–7 Ta b l e B - 8 Serial P or t Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receive data 7 Ready to send 3 T ransmit data.
B–8 Maint enance and Serv ice Gui de Connec tor P in Assignmen ts Ta b l e B - 9 S-Video-Out Jac k Pin Signal Pin Signal 1 TV -Ground 5 TV -CD 2 TV -CVBS 6 TV -Ground 3 TV -Ground 7 TV -YD 4 TV -Gro.
Maintenance and S ervi ce Guide C–1 C P o w er C ord Set Requirem ents 3-Con duc tor P o w er Cord Set The wide range input feature of the docking station permits it to operate from an y line voltage from 100 to 120 or 220 to 240 vo lt s AC.
C–2 M aintenance and S ervi ce Guide P ow er Cor d Set Requirements Gen eral R equiremen ts The requirements listed belo w are applicable to all countries or regions. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.
P ow er Cord Set R equirements Maintenance and S ervi ce Guide C–3 Countr y/Region Spec ific Requirements 3-Conductor P ower Cor d Set Requirements Country/Region Accredited Agency Applicable Note N.
C–4 M aintenance and S ervi ce Guide P ow er Cor d Set Requirements Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMK O 1 P eople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1.
Maintenance and S ervi ce Guide Inde x–1 In de x A AC adapter, spare part number 3–3 , 3–6 advanced docking station spare part number 3–3 , 3–6 specifications 6–3 See also docking station .
Inde x–2 Mainte nance and Servi ce Guide Inde x RJ-11 jack B–6 RJ-45 jack B–6 serial port B–7 S-Video-out jack B–8 Universal Serial Bus (USB) port B–8 connectors, service considerations 4.
Inde x Maintenance and S ervi ce Guide Inde x–3 modem jack location 1–15 , 1–17 pin assignments B–6 monitor port location 1–15 , 1–17 pin assignments B–3 monitor stand port 1–14 , 1–.
Inde x–4 Mainte nance and Servi ce Guide Inde x docking station 3–3 , 3–6 Miscellaneous Plastics Kit 3–4 power cord 3–3 specifications advanced docking station 6–3 docking station 6–1 st.
An important point after buying a device HP Laptop Docking Station (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP Laptop Docking Station yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP Laptop Docking Station - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP Laptop Docking Station you will learn all the available features of the product, as well as information on its operation. The information that you get HP Laptop Docking Station will certainly help you make a decision on the purchase.
If you already are a holder of HP Laptop Docking Station, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP Laptop Docking Station.
However, one of the most important roles played by the user manual is to help in solving problems with HP Laptop Docking Station. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP Laptop Docking Station along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
