Instruction/ maintenance manual of the product 4550 HP
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user guide hp color La serJet 4 5 5 0 4 5 5 0n • 4 5 5 0dn • 4 5 5 0hdn l ear n.
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Quic k access to printer inf o rmation W orld Wide W eb links • Product suppor t • Supplies • Product inf or m ation User guide links • How to use this online user guide • Where to look f or more inf or mation .
HP Color LaserJet 4550, 4550N, 4550DN, 4550HDN Pr inter User Guide _________________.
Hewlett-P ackard Compan y 11311 Chinden Boulev ard Boise, Idaho 83714-1021 U .S.A. Copyright and License © Cop yright H ewlett-P ackard Company 2000 All Right Reser ved. Except as allowed b y cop y right laws or herein, reproduction, adaptation, or translation without prior written per missio n is prohibited.
EN Contents 5 Contents Quick acce ss to prin ter inform ation . . . . . . . . . . . . . . . . . . . . . . . . . . 2 World Wide We b links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 User guide links . . . . . . . . . . . . . . .
6 Contents EN Calibration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Resets me nu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Hard disk depende nt menu s . . . . . . . . . . . .
EN Contents 7 Printing from Tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Loading m edia int o Tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Printing fro m Tray 3 (optio nal 50 0-sheet pa per feeder) .
8 Contents EN 6 Printer Interfaces Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Parallel con figuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Enhanced I/O (EIO) configur ation .
EN Contents 9 Clearing pa per jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Clearing jam s in the m iddle fr ont draw er area . . . . . . . . . . . . . 178 Clearing jam s in the Tra y 2 area . . . . . . . . . . . . .
10 Contents EN Appendix A DIMM Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 DIMM con figuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Installing DIMMs .
EN Contents 11 Appendix E Embedded Web server Introduc tion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259 Using the embedded Web serv er . . . . . . . . . . . . . . . . . . . . . . . . . . 260 To access t he embe dded Web serve r .
12 Contents EN Where to look f or more inf ormation . . . Se v eral r ef erences are a v ailab le f or use with this pr inter . F o r additional copie s of the guides belo w , cont act yo ur HP- authorized dealer . WWW Additional inf orm ation is av ailable at http://www .
EN Contents 13 Using the printer Online Use r Guide Detailed inf or mation on using and troub leshoot ing the printer . A vaila bl e on the CD-ROM that came with the pr in te r . Online Hel p Inf or matio n on pr int er opt ion s th at ar e a v ailab le from within printer driv ers .
14 Contents EN Ho w to use this online user guide This user guide is pro vided online in an Adobe ® Acrobat ® por tab le document f or mat (PDF). This section will help familiarize y ou with using PDF d ocuments in Acroba t Reader v ersion 4.
EN Contents 15 Magnifying the pa ge view Acrobat Reader off ers se v eral magnification choices that control how the page fits on-screen : the z oom-in t ool the magnificatio n butt on in the status ba r the toolbar buttons Once y ou zoom in on a document, y ou can select t he hand tool or use the scroll bars to m ov e the pag e.
16 Contents EN P aging thr ough a document The f ollowing options are a vailab le f or paging through a document. Br owsing with thumbnails A thumbnail is a miniat ure vie w of each document pa ge . Cli c k a page in the Thumbnails section of the wi ndo w to jump quic kly to t hat page .
EN Chapter 1 17 1 The HP Color LaserJet 4550 Ser ies Pr inter Overview This chapter describes the f eatures and specifications of the HP Color LaserJet 4550, 4550N, 455 0DN, and 4550HDN printers.
18 The HP Color LaserJet 45 50 Ser ies Printer EN Printer features This printer combines the quality and reliability of Hewlett-P ackard printing with the f eat ures listed belo w . F o r more inf ormation on printer f eatures, see the Hewlett-P ackard website at http ://www .
EN Chapter 1 19 Duplex printing Duplex printing accessor y mounts directly beneath the p rinter f or two-sided pri nting (included with the HP Color LaserJet 4550DN and 4550HDN pr inters) Connectivity.
20 The HP Color LaserJet 45 50 Ser ies Printer EN F actor s affecti ng printer perf ormance Se v eral f act or s affect the time it takes to print a job .
EN Chapter 1 21 Locating printer components The f ollowing illustr ations identify the locations and names of ke y components of this printer . Figure 1-1 Fr ont vie w (shown with 500-sheet paper feed.
22 The HP Color LaserJet 45 50 Ser ies Printer EN Figure 1-2 Rear view (shown with 500-sheet paper feeder and duplex printing accessor y) 1 Rear door (fuser a ccess) 2 Rear output bin door 3 Optional .
EN Chapter 1 23 Contr olling print jobs There are se v eral option s a v ailab l e f or controlling print jobs: select printer set tings through y our softwar e application o r the prin ter dr iver (r.
24 The HP Color LaserJet 45 50 Ser ies Printer EN Select printer settings remotely with the embed ded W eb serv er If y ou ha v e a Web bro wser , you can use th e printer embedded W eb ser v er to control printer settings . T o access the embedded W eb ser ver , open y our bro wser a nd enter t he printer IP add ress or th e printer host name .
EN Chapter 1 25 Managing memory This printer suppor ts up to 192 MB of memory . Y ou can add ad ditional memor y by installing Dual Inline Memory Modules (DIMMs). T o allow f or memor y expan sion, the printer has thr ee DI MM slots , which accept 64 or 128 MB of RAM each.
26 The HP Color LaserJet 45 50 Ser ies Printer EN Printer software Included with the printer is a CD-R OM containing the printing system softw are . The softw are componen ts and printer drivers on th is CD-R O M help yo u use the printer to its fullest pot ential.
EN Chapter 1 27 HP Resour ce Manager This network administration software utility allows y ou to control the hard disk and f lash memory f eatures that are not f ound in the softw are drive rs.
28 The HP Color LaserJet 45 50 Ser ies Printer EN Printer driver s Printer drivers access the printer f eatures and allo w the computer to communicate with the printer . The follo wing printer dr iv ers are included w ith the prin ter . Note The OS/2 driv ers are a v ailable from IBM and are pac kaged with OS/2.
EN Chapter 1 29 Other components and utilities This pr inter ships with sev eral helpful software applications f or Windows and Mac OS user s, as we ll as f or Network Administrators .
30 The HP Color LaserJet 45 50 Ser ies Printer EN With the software , y ou will be able to e xchange intra-company documents dir ectly betw een two or more co mputers and between an y HP JetSend-enabled printers, without the problems of incompatib le software applications or v ersions.
EN Chapter 1 31 Printer supplies and accessories Y ou can increase the capabilities of your printer by adding accessor ies. WWW T o order pr in te r acc essor y products, go to the HP website at U. S. – http://www .hp .com/go/s upplies or Wo r l d w i d e – http ://www .
32 The HP Color LaserJet 45 50 Ser ies Printer EN Cables C2947A 92215N 92215S 10 m (30 ft) parallel cabl e (IEEE-1284 compliant) with a 25-pin DB male to a (IEEE-1284C) male “ C ” connector LocalT alk Cable Kit DIN-8 printer cable (f or Macintosh computers) U .
EN Chapter 2 33 2 Using the pr inter control panel Overview This chapter helps y ou use the pr inter control panel to maximize printer perf or mance. This ch apter includes the f ollowing section s: W.
34 Using the print er cont ro l pan e l EN When to use the printer contr ol panel He wlett-P ac kard has designed the printer control panel to f acilitate setting up def ault printer settings an d to mak e printing selections when your software do es not p rovide them.
EN Chapter 2 35 Locating printer contr ol panel features Figure 2-1 Printer control panel 1 Attention in dicator light 2 Menu k ey* 3 Item ke y* 4 Printer online Help 5 Va l u e k e y * 6 Select ke y .
36 Using the print er cont ro l pan e l EN Using printer contr ol panel ke ys The f ollowing tab le summarizes the f unction of each printer contro l panel k e y . Using the printer online Help system This printer f eatures an online Help system that provides instructions f or resolving mo st pr inte r er ro rs.
EN Chapter 2 37 Interpreting contr ol panel indicator lights The f ollowing tab le e xplains the meaning of the printer contro l panel indicator lights (see page 35 ). Indica tor On Off Flashin g Ready (green) Printer is onlin e (able to accept and process data).
38 Using the print er cont ro l pan e l EN Contr ol panel menus The printer control panel me nus allo w yo u to change printer settings and to access printer status inf or mation. This section outlines the printer control panel menus and the selections a v ailab le within each menu.
EN Chapter 2 39 Interpreting the menu map The f o llowing sample illustr ates a menu map . Each menu and the associated men u items are described on th e pages f ollowing the graphic. Note In the menu desc ri ptions, menu items follo wed by an asterisk ( * ) denote def ault values.
40 Using the print er cont ro l pan e l EN Inf ormation menu The Inf or mation menu selections are used f or accessing and printing specific printer information. Menu item Description PRINT MENU MAP Prints the contro l panel menu map . PRINT CONFIGURATION Prints the pr inter configu ration page.
EN Chapter 2 41 P aper handling menu The P aper handling menu allows y ou to configure input tra ys by siz e and type . This men u can also be used to set the def ault media size and type .
42 Using the print er cont ro l pan e l EN Printing menu The Printing menu is used to set def ault settings f or a specific print job . 1 Displays only when a fixed space font is specified 2 Displays only when a proportional space font is specified Menu item V alues Description COPIES 1 to 999 (def ault: 1 ) Number of copies.
EN Chapter 2 43 Configuration menu The Configu ration men u is used to set gener al printer def au lt settings . CA UTION Hewlett-P ac kard reco mm e nd s th at configuration sett ing s only be changed b y a system administ r ator . Configu ration settings seldom need to be ch anged.
44 Using the print er cont ro l pan e l EN I/O menu The I/O m enu allo ws y ou to mak e changes to printer inte rf ace settings . The follo wing table list s the selections th at appear f or each item in this menu. (See Chapter 6 f or additional information.
EN Chapter 2 45 Calibration menu This pr inter features autom atic, inter na l calibration to pr oduce optimum color f or most pr int jobs. The Calibration men u provides fine-tun ing f or critical color-matching r equirements . F or more inf or m ation on using this menu f o r setting toner densities, see Chapter 4 .
46 Using the print er cont ro l pan e l EN Resets menu The Resets men u is used f or resetting the printer memor y and f or retur nin g the pr inte r to its factor y default settings. It is als o used to clear maintena nce messages f ollowing the replace ment of cer tain consuma ble items .
EN Chapter 2 47 Har d disk dependent menus Quic k Cop y Jobs menu This men u pr ovides a list of the quic k cop y jobs stored on t he printer hard disk.
48 Using the print er cont ro l pan e l EN Priv ate/Stored Jobs menu This men u provid es a list of the priv ate and stored job s on the prin ter ’ s ha rd disk.
EN Chapter 2 49 Printer inf ormation pag e s Printer con f iguratio n page Printing a printer configurat ion page can help y ou verify that th e printer is configu red properly .
50 Using the print er cont ro l pan e l EN Interpreting the printer configuration page The f o llowing sample illustr ates a printer configuration page.
EN Chapter 2 51 7M e m o r y — Shows the total memor y installed and the total memor y av ailable in the printer . Also lists the memor y allocation settings. 8S e c u r i t y — Shows wh ether the printer contr ol pan el is lock ed or unloc k ed. Also sho ws whether the printer contr ol panel pass word is enab led or disab led.
52 Using the print er cont ro l pan e l EN Supplies status pa ge The supplies status page illustrates the remaining lif e f or the follo wing prin ter cons umables and kits : toner car tr idges (all c.
EN Chapter 2 53 Interpreting the supplies status page The f ollowing sample illustr ates a supplies status page. Figure 2-4 Supplies status pa ge Print cartridg e information 1 Blac k T onerGauge 2 Cy.
54 Using the print er cont ro l pan e l EN Usage page The usage page lists a pa ge count f or each size of media that ha s passed thro ug h the printer .
EN Chapter 2 55 Interpreting the usage page The f o llowing sample illustr ates a usage page. Figure 2-5 Usage page 1 Usage totals (all media sizes) 2 Black co v erage 3 Cy an cov erage 4 Y ellow cov .
56 Using the print er cont ro l pan e l EN Event log T o print an event log 1 On the printer control pan el, press M EN U until INFORMATION MENU displa ys . 2 Press I TEM until PRINT E VENT LOG displa ys. 3 Press S ELECT to print the e vent log. After th e process is completed, the printer will retur n to the READY state.
EN Chapter 2 57 Using the printer contr ol panel in shared en vir onments The printer control panel f unct ions essentially the same in shared printer envir onments as it does whe n connected to a st an dalone computer . If pr ob lems occur , contact y our network administrato r .
58 Using the print er cont ro l pan e l EN Changing printer contr ol panel configuration settings By using the printer control panel, y o u can mak e changes to gener al printer configurat ion def ault settings such as P ow erSav e Time , printer personality (l anguage), and jam reco very .
EN Chapter 2 59 Changing P o werSa ve settings The adjustab le P ower Sa v e Time f eatur e reduces po wer consumption when the printer has b een inactiv e for an ex tended period. The printer displa y dims when the pr inter is in P owerSa v e Time mode.
60 Using the print er cont ro l pan e l EN Switching printer per sonalities This printer f eatures automatic personalit y (p rinter language) s witching. In AUTO mode, th e printer automatically detects the t y pe of print job and configures its pe rsonality to accommodat e th at job .
EN Chapter 2 61 Setting the I/O timeout I/O Timeout se ts t he number of seconds that the printer w aits to receiv e addition al data from the comp uter bef ore s witching I/O port s .
62 Using the print er cont ro l pan e l EN Disabling the high-speed parallel interface This printer f eatures a high-speed, bidirectional parallel inte rface . The interf ace suppor ts high- and low- speed access . The high-speed access may not be compatib le with some computers.
EN Chapter 2 63 Setting ad v anced functions This printer suppor ts bidirectional parallel communication. Y ou c an turn this f eature on and off throug h the I/O Men u. T o enable bidirectional parallel comm unication 1 Press M EN U until I/O MENU displa ys.
64 Using the print er cont ro l pan e l EN Resetting the printer to factory default settings Resetting t he printer to f actor y def ault settings can b e useful whe n y ou are troub leshooting the printer .
EN Chapter 3 65 3 Common pr inting tasks Overview This chapte r helps you perfor m commo n pr inting ta sks. The chapter includes the follo wing sections: Selecting print media Printing on special med.
66 Common pr int ing task s EN Selecting print media Y ou can use man y types of paper and ot her print media with this printer . This section provides guidelines and specifications f or selecting and usin g diff erent pr int media.
EN Chapter 3 67 Suppor ted media weights and siz es F or optim um results , use conv entional 75 g/m 2 (20 lb) photocop y paper . V er ify that the paper is of good quality an d is fr ee of cuts , nic ks , t ears, spot s, loose par ticles, du st, wrinkles, curls , or bent edges .
68 Common pr int ing task s EN *Trays 2 and 3 use “ Custom ” size specifically for B5 ISO. Trays 2 and 3 do not support the range of custom sizes available in Tray 1.
EN Chapter 3 69 Media to a v oid Use the f ollowing guidelines to a void poor print quality or da mage to your printer : Do not use paper t hat is too rough. Do not use paper that is embossed or coated unles s it is specifically recommended f or use in this pr inter .
70 Common pr int ing task s EN Printing on special media Use these guidelines when printing on special types of media. WWW T o order HP Color LaserJ et pr in tin g supp lie s on th e Web , go to U. S. – http://www .hp .com/go/ljsup plies or Wo r l d w i d e – http ://www .
EN Chapter 3 71 Colored paper Colored paper should be of the same high qualit y as white x erographic pa per . Pigments used m ust be ab le to withstand th e prin ter ’ s fusing temperat ure o f 190 ° C (374 ° F) f or 0.1 second without deteriorat ion.
72 Common pr int ing task s EN Labels Note F or printing labels , He wlett-P ac kard reco mmends configuring T ra y 1 as a cassette and set tin g th e tray ’ s media type to LA BELS in the printer control panel. See “ Configuring input tra ys ” on page 76 .
EN Chapter 3 73 Preprinted f orms and letterhead Obser ve the fo llowing g uidelines f or best results with preprinted f orms and letter hea d: F orms and letterhead must be printed with heat-resistan.
74 Common pr int ing task s EN Contr olling print jobs Among the asp ects of a pr int job that y ou can control ar e the tra y from which the prin ter pulls m edia, the bin to w hich you send the jo b , a nd the configur ation f or type and size of med ia f or each tra y .
EN Chapter 3 75 Figure 3-1 Rear view (shown with the optional 500-sheet paper feeder and duplex printing accessory) 1 T op output bin 2 Rear output bin Selecting media b y type If you want to select m.
76 Common pr int ing task s EN Configuring input tra ys This pr inter allows you to con figure input tra ys by type and size. This allows y ou to load different media types an d sizes in the printer ’ s input tra ys and then request media b y type or siz e .
EN Chapter 3 77 Configuring T ra ys 2 and 3 b y media type T ra ys 2 and 3 are casset te -style tra ys. Y ou can select them b y media size a nd t ype through y our softwa re application or the printer driver . Note T ra y 2 has an internal media-size senso r and does not need to be configured on th e pr inter control pa nel f or media size .
78 Common pr int ing task s EN Printing fr om T ra y 1 (m ultipurpose tray) T ra y 1, the multip ur pose tra y , can print on all suppor ted sizes and types of medi a and en v elopes .
EN Chapter 3 79 4 Slide the media -width guid es in until they hold the media fir mly in place without bending it . Note F or pro per pa per f eeding, custom med ia must be at least 76 mm ( 3 in) wide and 127 mm (5 in) long. Note Load prepun ched paper with the holes to ward t he side o f the printer as illustrated.
80 Common pr int ing task s EN Loading en velopes into T ra y 1 En v elopes can be printed only from T ra y 1. This tra y holds up to 10 en v elopes . F or en velope specifications , see “ Sup por ted media weights and siz es ” on page 67 .
EN Chapter 3 81 Printing en velopes when TRA Y 1 MODE=CASSETTE F or the best r esults when printing en v elopes , T ra y 1 should be configured as TRAY 1 MODE=CA SSETTE and the media siz e should be set to the siz e corr esponding to the co rrect en v elope siz e.
82 Common pr int ing task s EN Printing fr om T ra y 2 T ra y 2 hold s up to 2 50 sheets of standard paper . Th e tra y adjusts f or Letter , Le gal, A4, A5, J IS B5, Custom (B5 ISO), and Executive paper . The printer automati cally det ects the media siz e in T ra y 2 based on the tra y ’ s paper guide config uratio n.
EN Chapter 3 83 4 Load the media wit h the print side f acing do wn into the tr a y . 5 V erify that the media lies fla t in the tra y and that it fits und er the metal tabs. 6 Slide the media -width guid es in until they hold the media fir mly in place without bending it .
84 Common pr int ing task s EN Printing fr om T ra y 3 (optional 500-sheet paper feeder) The printer suppor ts an optional 500- sheet paper f eeder (T ra y 3).
EN Chapter 3 85 The f ollowing are f eatures of the 500-sheet paper f eeder (T ra y 3): The tr a y has a capacit y of 500 sheets of st andard pape r . (See “ Suppor ted media weights an d sizes ” on page 67 .) It is adjustab le f or specific media siz es , with corresponding stop positions.
86 Common pr int ing task s EN Loading media into T ra y 3 T r a y 3 adjusts f or the fo llowing media siz e s: The printer automati cally det ects the media siz e in T ra y 3 based on the tra y ’ s ph ysical configuration and the posit ion of the media-siz e knob .
EN Chapter 3 87 4 Squeezing the release latch, slide the media-width guides all the wa y open. 5 Load the media int o T ra y 3 with the print side f acing down. Do not o verfill the tra y . 6 Slide the media -width guid es in until they hold the media fir mly in place without bending it .
88 Common pr int ing task s EN 8 Set the media- size knob on th e side of the tray to the size of th e media loaded in t he tra y . 9 Inser t T ray 3 into the pr inter . 10 V erify that the printer driv er is configured to re cogniz e T ra y 3. (F or instructions, see the online Help for the pr in te r dr iver .
EN Chapter 3 89 Using the optional duplex printing accessory f or tw o-sided printing The optional duple x printing accessor y ( figure 3-3 ), enab les yo u t o print on both sides o f a page . In t wo-sided printing, kn own a s duple x printing or duple xing, the back side of the page is printed first.
90 Common pr int ing task s EN T o use the optional duplex printing accessory: Be sure that the op tional duple x pr inting accessory is installed correctly . If the 500- sheet paper f eeder (T ra y 3) is installed, the duple x unit must be positio ned betwe en the printer a nd T ra y 3.
EN Chapter 3 91 Contr ol panel settings f or duplex print ing Man y softwar e ap plications allo w y ou to change duple x pr inting settings . If y our softw are application or printer dr iv er does not allo w y ou to adjust dup le x printing settings , y o u can adjust these se ttings through the con trol panel.
92 Common pr int ing task s EN Options f or binding duple x printing jobs Bef ore pr inting in duple x mode, decide on which edge y ou will be binding y our finished document. The binding se tup options are: Long-edge (book) binding , which is the conv entional la yo ut used in book binding.
EN Chapter 3 93 Special printing situations Use these guidelines when printing on special types of media. Printing a different fir st page Use the f ollowing procedur e to print the first pag e of a docu ment on a diff erent media t ype than t he rest of the d ocument.
94 Common pr int ing task s EN Stopping a print request Y ou can stop a print request eith er from the printer contr ol pa nel or from your software ap plication. T o st op a pr int request from a computer on a net work, see the online Help f or the specific netw ork software.
EN Chapter 3 95 Job retention features T o use the Job retention f eatures listed belo w , you m ust install a hard disk in the printer and pr op erly configure the printer drivers .
96 Common pr int ing task s EN Deleting a stored quic k copy job When a user sends a qu ic k cop y job , the printer ov erwr ites any pre vio us jobs with the same user and job name .
EN Chapter 3 97 Pr oofing and holding a job The proof a nd hold f eature pro vides a quick an d easy wa y to print and proof one cop y of a job and then print the addit ional copies . T o per manently store the job and pre ve nt the printer from deleti ng it when space is needed f or something else , select the Store d Job option in th e dr iver .
98 Common pr int ing task s EN Deleting a held job When a user sends a pr oo f and hold job , the printer automatica lly deletes that user ’ s pre vious stored proof and ho ld job .
EN Chapter 3 99 Printing a priv ate job The pr ivate print ing f eature lets a user s pecify that a job is not p r inted until that user rele ases it using a 4-d igit per sonal iden tification numbe r (PIN) through th e pr inter control panel. Th e user specifies the PIN in the driv er and it is sent to th e printer as par t of the print job .
100 Common printing tasks EN Deleting a priv ate job A pr ivate job is automatic ally deleted from the prin ter ’ s hard disk af ter the user releases it f or printing, unless the user selects th e Stored Job option in th e dr iver .
EN Chapter 3 101 Storing a print job The user can do wnload a pr int job to the printer ’ s hard disk without printing it. The user ca n th en print the job at an y time through the prin ter cont rol panel.
102 Common printing tasks EN Deleting a stored job Jobs stored on th e printer ’ s hard disk can be delet ed f rom t he con trol panel. 1 Press M EN U repeatedly unt il PRIVATE/S TORED JO BS MEN U appears . 2 Press I TEM until the desire d user name appears .
EN Chapter 3 103 Printing with the optional HP F a st InfraRed Receiver The HP F ast Infr aRed Receiv er enable s wireless printing from an y IrD A-compliant por tabl e de vice (such as a laptop comput er) to the HP Color LaserJet 4550, 4550N, 455 0DN, or 4550HDN printer .
104 Common printing tasks EN If the connec tio n is inte rr upt ed before y our pr in t job is comp le te, the HP F ast Inf raRed Receiver status indic ator tur n s off. Y ou have up to 40 secon ds to c orrect th e inter rup tion an d continue th e job .
EN Chapter 4 105 4 Using color Overview The HP Color Lase rJet 4550 series printer , through a combination of great techn olog y and e xcellent engineering, off ers great color right out of the bo x. It pro vides a po werf ul b lend of automatic color f eatures to gene rate superb color results.
106 Using color EN Matching color s The process of matchi ng printer output color to y our monitor is quite comple x because pr inters and computer monito rs use diff erent methods of producing color .
EN Chapter 4 107 HP ColorSmar t II HP ColorSmar t II is a set of technologies that enables optimal color output automatically f or div erse types of documents .
108 Using color EN Manual color adjustment The Man ual color adjustment f eature of HP ColorSmar t II allows y ou to adjust the color and ha lftone modes f or text, grap hics and photog r aphs. T o access the Manual color options from the Color tab , select Manual , t hen Options .
EN Chapter 4 109 The latest v ersions of Adobe PhotoShop , CorelDRA W ™ , Microsoft Office , and many other applicat ions use sRGB to communicate colo r .
110 Using color EN Four -color printing (CMYK) Cy an, magenta, y ellow and b lac k (CMYK) are the inks used b y a prin ting press. It is of ten called f our-color prin ting. CMYK data files are typically used b y and or iginate from gr aphic ar ts (printing and pub lishing) en vironments.
EN Chapter 4 111 Matching P ANT ONE ® * c o l o r s The P ANT ONE ® * Matching System colors are specified as CM YK colors as suppor ted in many g raphics soft ware ap plications. Th is color-match ing syst em is us eful for matching pr inter o utput to a specific color (f or e xample , a logo).
112 Using color EN T o turn off A utomatic P AN T ONE ® * calibration In Windows, go to Properties , Adv anced , and then Printer Features . On a Ma cintosh, g o to the CMYK Inks page of the driv er interf ace.
EN Chapter 4 113 PA N T O N E ® * Application P alettes are av ailabl e f or : Adobe Illustrator 4 – 8 P ageMak er 5, 6, and 6. 5 PhotoShop 3 – 5.5 CorelDRA W 6 – 9 Microgra phics Designer 6 – 7 Macromedia F reehand 4 – 8 QuarkXpress (as EPS files) 3.
114 Using color EN Some of the P ANT ONE ® * colors will not match exactly . There are ov er 945 P ANT ONE ® * colors in the P ANTONE ® * Matching System.
EN Chapter 5 115 5 Using f onts Overview This chapter pro vides information on v ar ious f onts . The chapter includes the f ollowing sections: Using internal T rueT ype f onts Understanding printer d.
116 Using fonts EN Using internal T rueT ype f onts T r ueT ype is a f ont f or mat de veloped joint ly by Microso ft Cor poratio n and Apple Computer , Inc. Hewlet t-P ac kard has included 80 T rueT ype f onts with this pr inter , and matching scre en f o nts f or use within Windows .
EN Chapter 5 117 Under standing printer default f onts The def ault f ont f or this printer is 12-point Courier in the PC- 8 symbol set. The printer uses the def ault f on t only if anot her f ont has not been specified. Changing the default f ont Y ou can se lect a di ff erent de f ault f ont from the pr in ter contr ol panel.
118 Using fonts EN Selecting f onts Y ou can select f onts either fro m a so ftwa re application or through the printer control panel. Note A f ont reque st from a softw are application or printer driv er ov errides f ont settings in the printer control panel.
EN Chapter 5 119 Selecting PCL f onts thr ough the printer contr ol panel If y our softw ar e application doe s not allo w y ou t o select f onts through its menus , you can select PCL (T rueT ype) f onts through the printer control panel. On ly one f ont can be selected f or a par ticular print job .
120 Using fonts EN T o select PCL default fonts thr ough the printer contr ol panel 1 Print a list of av ailable PCL printer f onts. (F or instructions, see “ Printing a list of av ailable printer fonts ” on pa ge 121 .) 2 On the printed f ont list, locate th e f ont sour ce and nu mber that correspo nd to th e f o nt y ou wish to use.
EN Chapter 5 121 Printing a list of a v ailab le printer f onts Y ou can use the I nf ormation Menu on the printer con trol panel to print a list of av ailable f onts. T o print a list of av ailable fonts 1 Press M EN U until INFORMAT ION MENU displa ys.
122 Using fonts EN Interpreting the f ont lists The PCL fo nt list displays samples of av ailable f onts. The f ollowing is a description of the ele men ts of the f ont list: 1F o n t The name of the typ ef ace family . 2P i t c h / P t Pitch indicate s the number of c haracters per inch of a fixed-space f ont.
EN Chapter 5 123 Using f onts in P ostScript Emulation The printer is configured with 80 scalab le fon ts that are a v ailab le f or PCL and P ostScript Emulation. The p rinting system installer on the CD-ROM installs 80 fonts on your PC f or use by an y software application.
124 Using fonts EN Using f onts on a netw ork Consult with y our network administr a tor or with oth er network users bef ore using the printer control panel to change the def ault f o nt and bef ore downloading or removing soft f onts and typef aces.
EN Chapter 5 125 Adding support f or accessory fonts to a printer driver When y ou are using typef aces on DIMMs , your printer driv er will require inf or mation about the size , shape , and st yle of the t ype charact ers so that it can f or mat your te xt correctly .
126 Using fonts EN He wlett-P ac kar d custom font services Hewlett-P ackard offers f o nts on dis k , car tr idge, or DIMMs. Y ou can design a custom f ont packa ge to fit y our par ticular needs.
EN Chapter 6 127 6 Pr inter Interf aces Overview This chapter provides inf o r mation on av ailable printer interfaces . The chapter includes th e f ollo wing sections: P arallel configuration Enhance.
128 Printer Interfac es EN P arallel configuration If y our printer is not configu red with a netw ork interf ace card, connect the printer to yo ur computer using a bidir ectional parallel ca ble (IEEE-1284C compliant) with a “ C ” connector (see figure 6-1 ) plugged in to the printer ’ s par allel por t.
EN Chapter 6 129 Enhanced I/O (EIO) configuration This printer comes e quipped wi th tw o enhanced i nput/outp ut (EIO) slots. These slots hold compatib le e xter nal device s such as the HP Jet Direct pr int se r ver network cards.
130 Printer Interfac es EN A v ailab le enhanced I/O interfaces HP JetDirect print ser vers (netw ork cards) pr o v ide so f tw are solut ions fo r : Nov ell N etW are Microsoft Windo ws and Windo ws .
EN Chapter 6 131 AppleT alk Netw orks Use the HP LaserJet Utility to set up your printer on an EtherT alk or LocalT alk network. F or more inf or mation, ref er to the HP JetDirect Print Ser ver Administrator ’ s Guide included wit h the printers equipped with the HP JetDirec t print ser v er .
132 Printer Interfac es EN UNIX/Linux netw orks Use the HP JetDirec t printer installer for UNIX utility to set up y our prin ter on H P-UX or Su n Solar is ne twor ks. F or installatio n and management on UNIX or Linux ne tworks, use HP Web JetAdmin.
EN Chapter 6 133 Configuring the printer f or the netw ork at the printer contr ol panel Y ou might need to configure cer tain netw ork parameters on the printer .
134 Printer Interfac es EN T o configure the Novell NetW are parameter s fr om the printer contr ol panel 1 Press M EN U until HP EIO 1 or 2 MENU dis plays. 2 Press I TEM until CFG NETW ORK=NO displays . 3 Press V ALUE until CFG NE TWORK=Y ES displa ys.
EN Chapter 6 135 Configuring TCP/IP parameters Y ou can use the printer control panel to config ur e the f ollowing TCP/IP parame ters: usage of the BOO TP file f or co nfigurat ion paramet ers (the d.
136 Printer Interfac es EN 9 If yo u ke e p BOO TP=YES * , t he values f or the TCP/IP parameters will be provided b y the BOO TP file , RARP , or DHCP and no other TCP/IP configur ation is necessary . Skip to step 17. – OR – Press V ALUE to change the v alue of the BOOTP= parame ter .
EN Chapter 6 137 T o configure Apple AppleT alk parameter s fr om the printer contr ol panel 1 Press M EN U until HP EIO 1 MENU displa ys. 2 Press I TEM until CFG NETW ORK=NO * displays . 3 Press V ALUE until CFG NE TWORK=Y ES displa ys. 4 Press S ELECT once.
138 Printer Interfac es EN Disabling netw ork protocols (opt ional) By f actory default , all suppor ted network protocols are enab led. Disab ling unused protocols ha s the f ollowing benefits: decre.
EN Chapter 6 139 T o disable D LC/LLC 1 Press I TEM until DLC/LLC= ON * displays . 2 Press V ALUE to change to DLC/LLC= OFF . 3 Press S ELECT to sav e the new status. DLC/LL C=OFF * displa ys . 4 T o disable anot her protocol, find the appropriate section.
140 Printer Interfac es EN.
EN Chapter 7 141 7 Consumab les and cleaning Overview This chapte r provides an ov er view of the pr inter ’ s consumab le items . The chapter includ es the f ollo wing sections: Making room a rou n.
142 Consumables and cleaning EN Making r oom around the printer f or replacing consumables The f o llowing illustr ation shows the clear ance necessar y around the prin te r for replacing consum ables.
EN Chapter 7 143 Consumable replacement guidelines T o f acilitate consumable replacement, k eep the f ollowing guidelines in mind when setting up the printer . Sufficient sp ace is req uired in the front and rear of the printer f or removing consumab le items .
144 Consumables and cleaning EN Appr o ximate replacement intervals f or consumable items Y ou can identify consumab le items by their labe ling and their b lue plastic handles . WWW F or instruction s on installing con sumab les, see the installati on guides supplied w ith each c onsumable item or visit http:// www .
EN Chapter 7 145 The f ollowing tab le lists the replace ment inter v als f or printer consumab le items and the cont rol panel messages that prompt you when to repl ace ea ch item. 1 Approximate average A4/letter-size page count based on 5% coverage of ind ividual toner colors.
146 Consumables and cleaning EN Locating consumables The f o llowing figure illustr ates the location of each consumable item. Figure 7-2 Consumable item locations 1 T oner car tr idges 2 Imaging drum.
EN Chapter 7 147 En vir onmental collection pr ogram Hewlett-P ackard enco urag es resp on sible dispo sal of HP LaserJ et printer supplies thr ough its Planet P ar tners Prog ram. F or details on this progr am, see the recycling instruction guide enclosed with each consumab le item.
148 Consumables and cleaning EN Cleaning the printer Cleaning e xcess toner fr om the printer T oner from the ye llow , magenta, and cyan toner car tr idges will accumulat e o n th e f la ps that co ver the ton er car tridges.
EN Chapter 7 149 Cleaning the toner density sensor The toner de nsity sensor should be cleaned whene v er the imaging drum is replaced or wh ene ver the control p anel message DENSITY SENSOR OUT O F RANGE displays . CA UTION T o a v oid scratching th e sensor , do not clean it with an y paper products .
150 Consumables and cleaning EN 5 Re-inser t the imaging drum. 6 Close the to p fron t dra w er . 7 Replace the cleaning brush and firmly close the lower fr ont dra wer .
EN Chapter 8 151 8 Pr inter control panel messages Overview This chapter lists printer control panel messages an d e xplains their meaning. The con trol panel displa ys four typ es of messages .
152 Printer control panel me ssages EN Message types Status messages Status messages ref lect the current st at e of the printer . The y inf or m the user of no r mal printer operat ion and do not requir e user inter action to clear them. The y change as the state of the printer changes .
EN Chapter 8 153 Printer contr ol panel messages The f ollowing tab le lists the printer control panel me ssages f or this printer . Pr inter messages with numeric prefixes are listed in numer ical order . Printer messages without numeric prefix es are listed in alphabetical or der .
154 Printer control panel me ssages EN CHECKING PAPER PATH The pri nter is perf or mi ng an inter nal test. When finished, the printer remains offline. When the test has fini shed, press G O to retur n the pr inter to the READ Y state. CHECKING PRINTER The pri nter is perf or mi ng an inter nal test.
EN Chapter 8 155 DENSITY SENSOR OUT OF RANGE alternates wi th CLEAN DENSITY SENSOR A density sensor out of range error was detected during a color calibration. The density sensor may be dir ty . Inspect an d clean the sensor (see “ Cleanin g the toner density sensor ” on page 149 f or cleaning instructions).
156 Printer control panel me ssages EN [FS ] FILE OPERATION FAILED The requested operation could not be perf or med. Y ou might hav e attempted an illegal operation, such as tr ying to download a file to a non- e xistent director y . No action required.
EN Chapter 8 157 MANUALLY FEED [SIZE] Load the requested pape r into Tr a y 1 . Press G O if the desired paper is already loade d in T ra y 1. MANUALLY FEED TRAY 1 ENVELOPE Load env elopes into T ra y 1. Press G O if en v elop es are already loade d in T ra y 1.
158 Printer control panel me ssages EN PAGE CANNOT PRINT NOW alternates with RETRY WHEN PRINTING STOPS An inter nal page has been requested while the pr inte r is processing an incomi ng job . Internal pages are not per mitte d to interrupt and can onl y be pr inted when the printer is in th e READ Y state.
EN Chapter 8 159 PRINTING DEMONSTRATION 1 The pri nter ’ s Lase rJet demo page is being generated. The pr inter will retur n to the online READ Y state upon the completion of the page. No action required. PRINTING ENGINE TEST The engine test p age is being printed.
160 Printer control panel me ssages EN READY The printer is onlin e and ready to receive data, and no status or de vice attendance messag es are pending. No action required. REINSTALL TRANSFER BELT The transf er belt is broken or incorrectly installed.
EN Chapter 8 161 TONER [COLOR] OUT alternates wi th PRESS SELECT TO CHANGE TONER The toner car t r idge sp ecified is out of toner . If the TO N ER O U T setti ng in the CONFIGU RA TION MENU is set to O VERRIDE , pressing G O will resume prin ting. Press S ELECT to enter the toner replacemen t menu .
162 Printer control panel me ssages EN TRAY X SIZE= [SIZE] Media has been loaded in to the specified tra y . The most recently confi gured media size will be displa yed with a n aster isk n e xt to it. Press -V ALUE + to vie w all the possib le media siz es .
EN Chapter 8 163 13.XX PAPER JAM alternates wi th: CHECK ALL REAR DOORS or CHECK MIDDLE FRONT DRAWER or CHECK FRONT DUPLEX DRAWER A jam has occurred. XX specif ies the type of paper jam.
164 Printer control panel me ssages EN 22 EIO X BUFFER OVERFLOW alternates wi th PRESS GO TO CONTINUE The I/O buff er for th e EIO card in slot X has ov erflowed. Press G O to resume pri nting and then resend the job . 22 PARALLEL I/O BUFFER OVERFLOW alternates wi th PRESS GO TO CONTINUE The printer ’ s parallel b uff er has over fl owe d.
EN Chapter 8 165 49 ERROR (XXXX) CYCLE POWER A communication error has occurred. T ur n the pr inter off and then on to clear the error . If this does not solve the prob l em tr y the f ollowing: 1) Cancel the current prin t job from y our PC or server .
166 Printer control panel me ssages EN 53.XY.ZZ ERROR BASE MEM BANK B or 53.XY.ZZ ERROR DIMM A BANK B alternates wi th PRESS GO TO CONTINUE alternates wi th NO MORE ERRORS CONTINUING Indicates a memor y error . If a DIMM caused the error , the DIMM will not be recogni zed.
EN Chapter 8 167 54.2 PRINTER ERROR A toner car tridge has been incorrectly installed. T ur n off the pr inter , and open the top cov er . Locate the ca rousel brake release and press the metal tab with the end of a pen. With your other hand push the caro usel around to the positio n re quired to remov e the toner car tridge.
168 Printer control panel me ssages EN 57.X PRINTER ERROR alternates wi th CYCLE POWER TO CONTINUE An error has occurred where X is indicated below: X Descr iption 1 F an motor 1 malfunction 2 F an motor 2 malfunction Clear the error by turning th e printer off and then on.
EN Chapter 8 169 66.00.XX SERVICE ERROR alternates wi th CHECK CABLES AND CYCLE POWER A f ailure has occurred in an e xter nal paper handling outpu t device. Make sure the cab les from the e xter nal paper handlin g output de vice are se curely plugged into the printer .
170 Printer control panel me ssages EN Contr ol panel messages f or e xternal de vices Some control panel messages will only occur if an e xter nal device attached to the p rint er has ca used o r create d an err or . The following tab le contai ns these cont rol panel message s.
EN Chapter 8 171 TOO MANY PAGES IN JOB TO FINISH The finisher device attempted to finish a job that contained more pages than the finishe r de vice was capab le of processing.
172 Printer control panel me ssages EN.
EN Chapter 9 173 9 Solving prob lems with the pr inter Overview This chapte r provides informa tion on so lving and prev entin g printer proble ms such as paper jams and image def ects.
174 Solving problems with the printer EN Basic tr oubleshooting chec klist If y ou are e xper iencing prob lems with the printer , this chec klist ma y help iden tify the ca use of the problem.
EN Chapter 9 175 P aper jam locations Use this illustration to troub leshoot paper jams in the printer . F or instr u ctio ns on clea r in g pape r jams, see “ Clearing paper jams ” on page 178 .
176 Solving problems with the printer EN P aper jam reco very This pr inter provides P aper Jam Recov er y , a feature that allo ws you to set whether th e printer shou ld attempt to autom atically recov er from paper jams . If P aper J a m Recov er y is enab led, when a paper jam occurs, all pages aff ected by the jam will be repr inted.
EN Chapter 9 177 Common causes of paper jams The f ollowing tab le lists common ca uses of paper jams and suggested solutions fo r resolving them. Note If the printer still continues to jam, contact HP Customer Suppor t or your authorized HP ser v ice provider .
178 Solving problems with the printer EN Clearing paper jams Clearing jams in the middle fr ont drawer area 1 Pull open the middle front dra wer to access the media. Note When remo ving the tr ansf er belt assemb ly , do not touch the tr ansf er belt material.
EN Chapter 9 179 4 Reinstall the transf er belt. 5 Close the dra wer . The printer will warm up an d re tur n to th e READY state. Note If this act ion does not resolve the prob lem, the printer will displa y an alter n at e me ss age.
180 Solving problems with the printer EN Clearing jams in the T ra y 2 area Note It is a good idea to inspect the inpu t tra ys when clea r ing pape r jams. Howe ver , opening and closing input tra ys has no eff ect on c lear ing paper jam me ssages. 1 Pull out T ra y 2 and pla ce it on a flat surf ace.
EN Chapter 9 181 Clearing jams in the optional T ra y 3 area Note It is a good idea to inspect the inpu t tra ys when clea r ing pape r jams. Howe ver , opening and closing input tra ys has no eff ect on c lear ing paper jam me ssages. 1 Pull out T ra y 3 and pla ce it on a flat surf ace.
182 Solving problems with the printer EN Clearing jams in the rear door areas W ARNING! Do not touch the fuser: it is hot and could cause burns! The fuser ’ s operatin g temperatur e is 190 ° C (374 ° F). W ait 30 minutes to allow the fuse r to coo l down bef ore touching the fuse r .
EN Chapter 9 183 5 Close the fu ser door . 6 Close the upper re ar door . 7 Close the rear duple x cov er if it was opened. The pr inter will warm up and retur n to the RE ADY state. Note If these actions do not r esolve the prob lem, the printer will displa y an alter n at e jam me ssa ge.
184 Solving problems with the printer EN Clearing jams in the fr ont duplex drawer area 1 Pull out the duple x dra w er and place it on a flat surf ace. 2 Remov e media from the duple x draw er . Rotate th e thu m bw he e l to eject media. Be su re to remo v e any torn pieces of media.
EN Chapter 9 185 Media-handling pr oblems Use only media that meets the specif ications outlined in the HP LaserJet Printer F amily P aper Specification Guide . F or media specificat ions f o r this printer , see “ Suppor ted media weights and siz es ” on page 67 .
186 Solving problems with the printer EN Media does not feed auto matical ly Cause Solution Manual f eed is selected in the software application. This pr inter does not suppo r t manual feed. Do not select manual feed in your software applicati on. The correct size of media is not loaded.
EN Chapter 9 187 T ransparencies or glossy paper will no t feed Cause Solution The correct media type is not specified in your software or printer driver . V erify that the corre ct media type is selected in your softw are or printer dr i ver . The input tra y is overfilled.
188 Solving problems with the printer EN Output is curl ed or wrinkled Cause Solution Media does not meet the speci fications for this printer . Only use media that meets the media-use specifications f or this prin ter (see “ Suppor ted media weights and sizes ” on page 67 ).
EN Chapter 9 189 Printer response pr oblems No displa y messa ge Cause Solution The pri nte r ’ s power s wi tch (standby b utton) is in the standby position. V er ify that the pri nter is on. F ans ma y r un while the printer is in stan dby mode (off).
190 Solving problems with the printer EN Printer is on, but not hing prints Cause Solution The pri nte r ’ s READ Y indicator light is not lit. Press G O to retur n the printer to the READY state. The top cov er is not closed properly . Close the top cov er firmly , verifying that it is proper ly latch ed.
EN Chapter 9 191 Printer is on, but is not receiving data Cause Solution The pri nte r ’ s R EADY indicator light is not lit. Press G O to return the pr inter to the READY state. The top cov er is not closed proper ly . Close the top cov er firmly .
192 Solving problems with the printer EN Unable to select the print er from th e computer Cause Solution If y ou are using a s witch b o x, the printe r ma y not be selected for y our computer . Select the correct pr inter through your switch bo x. The pri nte r ’ s READ Y indicator light is not lit.
EN Chapter 9 193 Printer contr ol panel prob lems Contr ol panel settings w ork incorrectly Problem Solution The printe r control panel display is b lank or is not lit, ev e n when the fan is r unning. F ans may run while the pr in ter is in standby mode (off).
194 Solving problems with the printer EN Print quality tr oubleshooting Unless otherwise specified, all ref erences in this section to horizontal or ver tical directions of pr int qu ality problems refer to problems found on letter and A4-siz ed media in por tr ait orientation.
EN Chapter 9 195 Image defect ruler Color toner car tridg e 30 mm (1 .2 in) Blac k toner cartridge 37 mm (1.5 in) T ransfer r oller 53 mm (2.1 in) Imaging drum 152 mm (6 in) Fuser 131 mm (5.
196 Solving problems with the printer EN Image defects F or mo re inf or mation on a specific image def ect, see the page numbers below each image in th e table below .
EN Chapter 9 197 Bac kgr ound scatter The media does not mee t HP specifications . Use media that meets HP specifications ( see page 67 ). The toner cartr idge is def ectiv e, repl ace th e toner car tridge. There is e xcess toner inside of the printer .
198 Solving problems with the printer EN Banding — horizontal The imaging dr um ma y ha v e been e x posed to light, and will need to be replaced . The transf er belt ma y accumulate e x cess toner on its roller s causing a ran dom mechanical banding.
EN Chapter 9 199 Blank pages or missing a color Y our softw are application is sending an e xtr a page-eject command. • V erify that a separato r page is not enab led in the printer driv er by accessing the driver proper ties. • Chec k to v erify that an e xtra pag e has not been inser ted within the docum en t.
200 Solving problems with the printer EN Distor ted image The paper doe s not meet HP paper specifications or is st ored imprope r ly ( see page 67 ). The printer opera ting en vironment does no t me et HP specifications ( see page 235 ). Dr opouts The paper doe s not meet HP paper specifications ( see page 67 ).
EN Chapter 9 201 F aded print, faded areas, or faded vertical streaks The message TRANSFER KIT LOW ORDER KIT appears on the printer control panel. Print out a configur ation page to ve rify the remaining life of the transfer belt. Rep lace the t ransf er belt if necessar y .
202 Solving problems with the printer EN To n e r s m e a r There is e xcess toner on the paper . Reprint the page . The fusing roller s hav e e xcess toner on them. Print 5 to 10 pages to clean the e xcess to ner from the roller s. The media does not mee t HP specifications ( see pa ge 67 ).
EN Chapter 9 203 Ghosting Full-page gho sting occurs when an image prints in full color on one page , bu t a f aded copy of it is also seen on the f ollowi ng page . Replace the tr ansf er kit. If the imaging drum is near end of lif e, replace it. If the ton er car tr idge is near end of lif e , replace it.
204 Solving problems with the printer EN Light, dark, or faded print The message TRANSFER KIT LOW REPLAC E TRANSF ER KIT appears on the printer co ntrol panel. Print out a config uration page ( se e page 49 ) to verify th e remain ing lif e of the transfer belt.
EN Chapter 9 205 Marbl ed output Print a configuratio n pag e( see page 49 ), and ref er to the color b loc ks at the bottom of th e page. Rep lace the toner cartr idge of the color or color s that are marb led. Random spots The media does not meet HP media specifica tions ( see page 67 ).
206 Solving problems with the printer EN Imaging drum def ects Causes: Damage such as scra tches o r dents on t he imag ing drum. These usually appear as b lack or white marks on the page . P aper dust adhering to the imaging drum. These usually ap pear as white marks in the dark pr inted areas of the page .
EN Chapter 9 207 Overhead transparency def ects Overhead transparencies may displa y any of the image quality def ects shown in t he previous samples. In additi on, beca use tran sparencies are plia bl e while in the print path, the y are subject to being marked by the media-han dling compone nt s.
208 Solving problems with the printer EN Dull or dark transparencies If the transparenc y colo rs ar e du ll or da r k, en su re the tran sparencies meet the specifica tions f or this printer (par t numbe r C2934A f or letter , and C2936A f or A4). The selected colors are und esirab le when printed.
EN Chapter 9 209 Repetitive defects on transparencies Unwant ed marks of the same size and shape appea r in the same v er tical area on most pages . Print out a configurat ion page to v erify the remaining lif e of the imaging drum. If the printer control panel displa ys DRUM LIF E OUT R EPLACE K IT , replace the imaging drum.
210 Solving problems with the printer EN Color printing pr oblems Printing black instea d of co lor Problem Solution Color mode is not selected in your software application or pr inter dr iver . Select color mode instead of gra yscale or monochrome mode in your softwa re applicati on or pr inte r dr iver .
EN Chapter 9 211 Note Se v eral f actors can influence your ability to match printed colors to those on your monitor . T hese factors include pr int m edia, overhead lighting, softw are applications , oper ating system palette s, monitor s, and video card s and driver s.
212 Solving problems with the printer EN Incorrect printer output Incorrect f onts are printed Problem Solution The f ont has not been correctly selecte d in your softw ar e appl ication. Re-select the f ont in y our software application. The font is not av ailable to the printer .
EN Chapter 9 213 Erratic, missing cha racters or interrupted printout Problem Solution The interf ace cable is of poor quality . T r y using a different, higher-quality , IEEE- compliant cable . P arallel cab les can be no longer than 1 0 mete rs (30 f eet).
214 Solving problems with the printer EN Software application pr oblems Unable to change system sele ctions thr ough software Cause Solution System software changes are loc ked out b y the printer contro l panel. See Chapter 6 “ Printer In terfaces ” .
EN Appendix A 215 A DIMM Installation Overview The printer is designed for easy installation of a dditional memory . This chapter provides inf o r mation on installing memor y .
216 DIMM Installation EN DIMM conf iguration This printer suppor ts up to 192 MB of memory . Y ou can add ad ditional Random Access Memor y (RAM) to this pr inter by installing Dual Inline Memory Modules (DIMMs). The printer uses 168-pin, non-parity , synchronous DRAM memor y modules .
EN Appendix A 217 Installing DIMMs T o ins tall a DIMM CA UTION T o reduce the possibility of damage caused by static electricity , alwa ys wear an electrostatic discharge ( ESD) wr ist strap o r touch the surf ace of the antistat ic pac kage be f ore hand ling DIMMs .
218 DIMM Installation EN 4 Slide out the f ormatter board and set it on a clean, flat, g round ed surf ace. 5 Align the connecto rs on the DIMM with the notches in the DIMM slot. Inser t the DIMM into the s lot and then fir mly push the DIMM lift loc king le v ers into posi tion.
EN Appendix A 219 7 Tighten th e scr ews. 8 Reconnect the po wer an d interf ace cab les. 9 T ur n the power on. The pr in te r automatically updat es the memory configura tion to include the ne wly installed DIMMs.
220 DIMM Installation EN V erifying DIMM installation T o v erify that the DIMM installation was successful, print out a configura tion page (see Chap ter 2 ). I f the DIMM has been installed properly , the figu re in the M emor y section of the co nfigurat ion page will reflect the new total amount of memor y .
EN Appendix A 221 Resour ce saving/permanent resour ces Utilities or jobs that y o u download to the pr inter sometimes include resources (f or e xample, f onts, macro s, or patt er ns). Resources that are inter nally mar ked as per man ent rema in in the pr inter ’ s memor y until you turn th e pr inte r ’ s pow er off .
222 DIMM Installation EN Installing EIO car ds/mass storage T ur n off the printer bef ore instal ling the EIO card or ma ss storag e de vice. See the f o llowing fig ure f o r orientation and location of the EIO card or optional m ass storage de vice , such a s a hard disk.
EN Appendix B 223 B PCL commands Overview This printer suppor ts the use of the Printer Control Languag e (PCL). Most soft ware ap plications pro vide the printer with necessar y language inf ormation. How e v er , some ap plications do not pro vide the p rinter with language inf or mation and requ ire the user to enter printer commands .
224 PCL comm a nd s EN PCL commands PCL printer commands instruct the printer which tasks to p erf orm or which f onts to use fo r specific pr int jobs. PJL commands The HP Printer Job Language ( PJL) pro vides contro l abov e PCL and other pr inte r langua ges.
EN Appendix B 225 Interpreting PCL printer command syntax Bef ore using pr inter commands , compare the f ollowing charact ers: Note Y ou must use the e xact character and case specif ied f or PCL printer commands .
226 PCL comm a nd s EN Combining escape sequences in PCL Printer command syntax Escape sequences can be combine d into one escape-sequen ce string. There are three impor tant rules to f o llow when combining code: The first two characters after th e <esc> character must b e the same.
EN Appendix B 227 Entering escape character s Note PCL printer commands alw a ys begin with the escape charact e r (<esc>) . The f ollowing tab le lists the escape char acter entries f or various applications .
228 PCL comm a nd s EN Selecting PCL f onts The printer f ont list provides PCL printer commands f or selecting f onts. (See “ Pr inting a list of a v ailab le printer f onts ” on page 121 .) A sample section of a f ont list is show n be low . There is one v ar iab le bo x f or entering symbol sets and one f or entering point size.
EN Appendix B 229 Note F onts a re eith er fix ed or propo r tional in spacing. This printer supp or ts fix ed f onts (Courier , Letter Goth ic, and Lineprinter) and prop or tional f onts , including CG Times, Arial ® , and Times Ne w Roman.
230 PCL comm a nd s EN P ag e Control Comman ds P aper Destination <esc> & l #G 0 = A u tomatic Selector 1 = T op Output Bin (face-down) 2 = Rear Output Bin (f ace-up) P aper Source <esc&.
EN Appendix B 231 Orientation <esc> & l #O 0 = P or trait 1 = Landscape 2 = Re verse P or tra it 3 = Re verse La n ds cape T op Margin <esc> & l #E # = Number of lines T e xt Lengt.
232 PCL comm a nd s EN Programming Hints End of L ine Wr ap <esc> &s#C 0 = Enab le 1 = Disab l e V ector Graphics Switching Enter PCL Mode < esc> %#A 0 = Use pre vious PCL curso r posi.
EN Appendix B 233 Primar y Pitch <esc> (s#H # = Characters/Inch Set Pitch Mode <esc> &k#S 0 = 10 4 = 12 (elite ) 2 = 16.5 - 16 .7 (compressed) Primar y Height <esc> (s#V # = P oi.
234 PCL comm a nd s EN.
EN Appendix C 235 C Specifications Electrical specifications Note P ow erSa v e def ault activ ation time is 30 min utes . This inf or mation is preliminar y .
236 Specifications EN Operating en vir onment specifications Acoustic emissions T emperature Recommended Allow ed 20 to 26 ° C/68 to 79 ° F 15 to 30 ° C/59 to 86 ° F Humidity Recommended Allow ed 20 to 50% RH 10 to 80% RH Altitude Allow ed 0 to 3100 m (0 to 10,000 ft) Operation P osition Printing Standby P er ISO 9296, DIN 45635,T .
EN Appendix C 237 En vir onmental pr oduct ste war dship program Pr otecting the en vir o nment He wle tt- P ac ka rd Co mpa n y is committed to pr o v iding q ualit y prod ucts in an en vironmentally sound manner . This HP LaserJet printer has been designed with se v eral attrib utes to minimiz e impacts on ou r en vironment.
238 Specifications EN HP recyc ling program inf ormation: This HP LaserJet pr inte r also c ontr ibutes to protec tin g th e en vironment in the f ollowing w a ys: HP LaserJet printing supp lies — In many countrie s, this product's prin ting supp lies (e.
EN Appendix C 239 WWW See Appendix D fo r HP LaserJet F amily P aper Specification Guide ordering inf or mation. F or do wnloadab le manuals, go t o http://www .
240 Specifications EN Regulatory statements FCC regulations This equipmen t ha s been tested and f ound to comply with the limits f or a Clas s A digital d e vice, pursuant to P ar t 15 of the F CC ru les. These limits are designed to pr ovide reasona b le protection against har mful interf erence in a residential installation.
EN Appendix C 241 Canadian DOC regulations Complies with Canadian EMC Clas s A requirements. « Conform e à la classe A des nor mes canadiennes de compatibilit é é lectromagn é tiques ( CEM ).
242 Specifications EN Dec laration of Conf ormity according to IS O/IEC Guide 22 an d EN 45014 Manufacturer ’ s Name: Manufacturer ’ s Address: Hewlett-P ackard Compan y 11311 Chind en Boulev a rd.
EN Appendix C 243 Safety inf ormation Laser safety The Center f or De vices and Radiological Health (CDRH) of the U .S . F ood and Drug Administration h as implemented regulations f or laser products man uf actured since Augu st 1, 1976. Complia nce is mandatory f or pro ducts market ed in the United Sta tes.
244 Specifications EN Laser Statement f or Finland LASER TUR V ALLISUUS Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet 4 550 -laserkirjoitin on k ä ytt ä j ä n kannalta tur vallinen luokan 1 laserlaite . Norm aalissa k ä yt ö ss ä kirjoittim en suojak otelointi est ää lasers ä teen p ää syn laitteen ulk opuolelle.
EN Appendix C 245 VA R O ! Mik ä li kirjoittimen suojak otelo av ataan, olet alttiina n ä kym ä tt ö m ä lle lasers ä teilylle laitteen ollessa toiminnassa. Ä l ä katso s ä teeseen. V ARNING ! Om laserpr inter ns skyddsh ö lje ö ppnas d å apparaten ä r i funktion, uts ä ttas anv ä ndaren f ö r osynlig laserstr å lning.
246 Specifications EN Material Safety Data Sheet (MSDS) WWW Go to the HP Lase rJet Supplies web sit e to obtain the T oner Car tridge/D r um mate rial safety data sheet (M SDS). The addres s is http://www .hp.com/go/msds . Once at the site , select th e HP LaserJe t icon.
EN Appendix D 247 D W a rr anty and suppor t inf or mation He wlett-P ac kar d W arranty Statement HP Color LaserJet 4550, O ne-year limited w arranty 4550N, 45 50DN, 4550HDN Printer 1 HP warr ants HP hardw are , accessories and supplies against def ects in materials and workmanshi p f or the period specified abo v e .
248 Warranty and suppo rt information EN 7 T O THE EXTENT ALLO WED BY LOCAL LA W , THE ABO VE W AR RANTIES ARE EXCLUSIVE AND NO O T HER W ARRANTY OR C ONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED O.
EN Appendix D 249 HP Maintenance Agreements HP has se vera l types of maintenance ag reements tha t meet a wide rang e of suppor t needs. On-site service agreements T o pro vide yo u with the suppor t.
250 Warranty and suppo rt information EN Suppor t inf ormation HP Customer Care Online Ser vices: for 24-hour access to inf or mation ov er your modem, we suggest these ser vic es: W orld Wide W eb URL — Printer d rivers, updated HP printer software, plus product and suppor t information may be obtained from the f ollowing URLs : in the U .
EN Appendix D 251 HP direct or dering f or accessori es or supplies Call 1-800-538-8787 (U .S.) or 1-800-387-3154 (Canada) or link to U .S . – http://www .hp.com/go/ljsupplies or W orl dwide – http://www .hp.com/ghp/buy online.html to order supplies online.
252 Warranty and suppo rt information EN HP Customer Care options w orld wide In addition to t he p hone numb er s listed belo w , this guide cont ains worldwide sales and service addresses and phone numbers f or countries not listed here . HP Customer Care Centers W orldwide Customer Support and Pr oduct Repa ir Assistance f or the U .
EN Appendix D 253 Customer Care Center s W o rldwide (cont in ued) In - country support numbers : HP provides a free telephone suppor t ser vice dur ing the warranty period. By calling a telephone number listed below , you will be connected to a responsive team w aiting to help you.
254 Warranty and suppo rt information EN W orldwide Sales and Service Offices Note Bef ore calling an HP Sales and Ser vice office, be sure to contact the approp riate Custo mer Care Center n umber listed in th e “ HP Cust omer Care ” section. Products should no t be returned to these off ices.
EN Appendix D 255 F ax: (86) (10) 6505-1033 Hardware Repair Center and Extended W arranty Suppor t: Phone: (86) (10) 6262-5666x. 6101/2 (86) (10) 6261-4167 Colombia Hewlett-P ackard Colombia Calle 100 No . 8A -55 T orre C Oficina 309 Bogota, Colombia Czech Republic Hewlett-P ackard s .
256 Warranty and suppo rt information EN Italy Hewlett-P ackard Italiana SpA Via Giuseppe di Vittorio, 9 Cer nusco Sul Na viglio I-20063 (Milano) Phone: (39) (2) 921-21 F ax: (39) (2) 921-04473 Japan Hewlett-P ackard J apan, Ltd.
EN Appendix D 257 Russia A O Hewlett-P ackard 129223, Moskva, Olimpiyskiy prospekt, 16 Phone: (7) (95) 916-9811 F ax: (7) (95) 974-7829 Singapore Hewlett-P ackard Singapore (Sales) Pte Ltd 450 Ale xan.
258 Warranty and suppo rt information EN.
EN Appendix E 259 E Embedded W eb ser v er Intr oduction This printer is equipped with an em bed ded W eb ser v er , which allows y ou to access info r mation about printer and netw ork activities. This chapter explains the f eatures and fun ctionality of the embedde d W eb ser v er .
260 Embedded Web server EN Using the embedded W eb ser ver The embedded W eb ser v e r allows y ou to view printer and net w ork status and to ma nage printing functio ns from y our PC instead of from the pr inter c ontrol pa nel. This s er vice is designed f or offices using an IP netw ork and a standa rd W eb bro wser .
EN Appendix E 261 Embedded W eb server pag e sets The embedded W eb ser v er has three sets of int er nal W eb pages f or collecting inf o r mation about th e printer and f or changing co nfiguration options .
262 Embedded Web server EN Devi ce Identif ication pa ge This page disp la ys the name , asset numbe r , network address , model number , and serial numb er f or this pr inter . T o set the n ame and asset numb er , see the description of the “ De vic e Identifica tion page ” under “ De vice p age se t ” .
EN Appendix E 263 Netw orking page set This set of pages allo ws the network administrator to configure the HP JetDirect card f or the printer . Ref er to the online Help and to th e HP JetDirect Print Ser v er Administra tor ’ s Guide f or more inf or mation.
264 Embedded Web server EN.
EN Index 265 Inde x Numerics 500-sheet paper feeder See also Tray 3 ordering 31 A accessories See also consumables description 31 duplexer 89 ordering 31, 251 Tray 3 85 acoustic emissions 236 Adobe Ac.
266 Index EN shared environments 57 stopping a print job 94 using 36 controlling print jobs 23, 74 critical error messages, defining 152 customer support 252 obtaining software 250 worldwide 252 custo.
EN Index 267 image defect table 196 defects 194 indicator lights, interpreting 37 input trays, configuring 41, 76 interfaces, printer Enhanced I/O configuration 129 J Japanese VCCI statement 241 job c.
268 Index EN P PANTONE ® colors 111 paper See also media curled output 188 custom-size, printing 93 glossy 70 handling 18 heavy 72 input trays, configuring 76 jams, locating 175 loading Tray 1 78 loa.
EN Index 269 power requirements 235 resetting factory defaults 64 response problems 189 settings 43 settings, selecting 23 shared environment 18 shared environments 57 software, ordering 250 supplies .
270 Index EN T throughput 20 toner See also toner cartridges densities, setting 45 density sensor 149 ordering 31 toner cartridges replacement intervals 145 toner cartridges, recycling 237 transparenc.
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cop y ri ght © 2000 Hew let t -P ack ard C ompany www .hp.com/su pport/lj4 5 5 0 english.
An important point after buying a device HP 4550 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP 4550 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP 4550 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP 4550 you will learn all the available features of the product, as well as information on its operation. The information that you get HP 4550 will certainly help you make a decision on the purchase.
If you already are a holder of HP 4550, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP 4550.
However, one of the most important roles played by the user manual is to help in solving problems with HP 4550. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP 4550 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
