Instruction/ maintenance manual of the product nc4400 HP (Hewlett-Packard)
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Main tenan ce and Ser vice Gui de HP C ompaq nc4400 Notebook P C Doc ument P art Number : 3 8 3 20 7 -00 2 May 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer .
© Copyright 2006 He wlett-Packard De velopment Company , L.P . Microsoft and W indows are U.S. re gistered trademarks of Microsoft Corporation. Intel, Celeron, and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Maintenance and S ervice Gui de iii Cont ent s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management .
i v Maintenance and S ervice Gui de Cont ent s 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Display Assembly Components .
Cont ent s Maintenance and Se rvice Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly .
v i Maintenance and S ervice Gui de Cont ent s 6 Specifications A Screw Listing B Software Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements I.
Maintenance and Se rvice Guide 1–1 1 Product Des c ription The HP Compaq nc4400 Notebook PC of fers advanced modularity , Intel® Core™ Duo and Celeron® M processors, and extensi ve multimedia support.
1–2 Maintenance and S ervice Gui de Product Description 1.1 F e a t u r e s ■ Intel Core Duo T2600 (2.17-GHz), T2500 (2.00-GHz), T2400 (1.83-GHz), and T2300 (1.67-GHz) or Intel Celeron M 1.60-GHz processors, v arying by computer model ■ 12.1-inch, XGA, TFT (1024 × 768) display with ov er 16.
Product Description Maintenance and Se rvice Guide 1–3 ■ External 65-watt A C adapter with 3-wire po wer cord ■ 6-cell Li-Ion battery pack ■ Audio speaker ■ V olume up, vo lume mute, and volume do wn buttons ■ Connectors: ❏ Infrared ❏ Audio-out (headphone) ❏ Audio-in (microphone) ❏ Uni versal Serial Bus (USB) v .
1–4 Maintenance and S ervice Gui de Product Description 1 .2 Reset tin g t he C omp uter If the computer you are servicing has an unkno wn password, follo w the steps below to reset the passw ord. These steps also clear CMOS. ✎ The follo wing steps will not clear an unknown password if the stringent security option has been enabled in the BIOS.
Product Description Maintenance and Se rvice Guide 1–5 1. 3 P o w e r M a n a g e m e n t The computer comes with po wer management features that extend battery pack operating time and conserv e power .
1–6 Maintenance and S ervice Gui de Product Description 1 .4 External C ompon ents The external components on the front of the computer are sho wn belo w and described in T able 1-1.
Product Description Maintenance and Se rvice Guide 1–7 3B a t t e r y l i g h t ■ Amber : A batter y pack is charging. ■ Green: A batter y pack is close to full charge capacity . ■ Blinking amber: A batter y pack that is the only av ailable po wer source has reached a low-battery condition.
1–8 Maintenance and S ervice Gui de Product Description The external components on the right side of the computer are sho wn below and described in T able 1-2.
Product Description Maintenance and Se rvice Guide 1–9 Ta b l e 1 - 2 Right-Side Components Item Component Function 1A u d i o - o u t (headphone) jack Connects an optional headphone or powered stereo speak ers. Also connects the audio function of an audio/video de vice, such as a tele vision or VCR.
1–10 Maintenance and Serv ice Guide Product Description The external components on the left side of the computer are sho wn below and described in T able 1-3. Left-Side Compon ents Ta b l e 1 - 3 Left-Side Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the computer .
Product Description Maintenance and S ervice Gui de 1–11 3 Wireless button T urns the wireless functionality of the WLAN or Bluetooth de vice on or off, b ut does not establish a connection. ✎ To establish a wireless connection, a wireless network must already be set up.
1–12 Maintenance and Serv ice Guide Product Description The external components on the rear panel of the computer are sho wn below and described in T able 1-4.
Product Description Maintenance and S ervice Gui de 1–13 Ta b l e 1 - 4 Rear P anel Components Item Component Function 1 USB por t Connects USB 1.1- and 2.0-compliant de vices to the computer using a standard USB cable . 2 RJ-11 (modem) jack Connects a modem cable.
1–14 Maintenance and Serv ice Guide Product Description The standard ke yboard components of the computer are shown belo w and described in T able 1-5.
Product Description Maintenance and S ervice Gui de 1–15 T able 1-5 Standard K eyboar d Components Item Component Function 1 Function ke ys (6) Perf orm system and application tasks. When combined with the fn key , t h e function ke ys f3 , f4 , and f8 through f11 perfo r m additional tasks as hotkeys .
1–16 Maintenance and Serv ice Guide Product Description The computer top components are sho wn below and described in T able 1-6. T op Components.
Product Description Maintenance and S ervice Gui de 1–17 T able 1-6 T op Components Item Component Function 1 Left and right T ouchP ad but t o ns ( 2 ) Function like the left and right b uttons on an e xter nal mouse. 2 T ouchP ad Mov es the pointer .
1–18 Maintenance and Serv ice Guide Product Description The external components on the bottom of the computer are sho wn below and described in T able 1-7.
Product Description Maintenance and S ervice Gui de 1–19 Ta b l e 1 - 7 Bottom Components Item Component Function 1 Base enclosure cov er Co vers the displa y cable and connector . 2 Docking connector Connects the computer to an optional docking de vice.
1–20 Maintenance and Serv ice Guide Product Description 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps.
Maintenance and Se rvice Guide 2–1 2 T roubleshooting Å W ARNIN G: Only au thori z ed techni ci ans trained b y HP should r epair this equipment . All tr oubleshooting and r epair pr ocedure s are det ailed to allo w only subas sembly-/module-level r epair .
2–2 Maintenance and S ervice Gui de T r oubleshooting 2. Select the File , Security , Diagnostics , or System Conf iguration menu. 3. T o close Computer Setup and restart the computer: ❏ Select File > Sav e changes and exit , and then press enter .
T r oubleshooting Maintenance and Se rvice Guide 2–3 Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Setup P assw ord Enter , change, or delete an Setup passw ord. P ow er-On Pass word Enter , change, or delete a po wer-on pass word.
2–4 Maintenance and S ervice Gui de T r oubleshooting Selectin g from the Diagnostic s Menu Ta b l e 2 - 3 Diagnostics Menu Select T o Do This HDD Self-T est Options Run a quick co mprehensiv e self test on hard drives in the system that suppor t the test f eatures.
T r oubleshooting Maintenance and Se rvice Guide 2–5 Selec ting from th e S y s tem Configura tion Menu Ta b l e 2 - 4 System Configuration Menu Select T o Do This Language Change the Comp uter Setup language. Boot Options Enable/disab le Mult iBoot, which sets a star tup sequence that can includ e most bootab le devices and media in the system.
2–6 Maintenance and S ervice Gui de T r oubleshooting 2.2 T roubleshootin g Flo wch arts Ta b l e 2 - 5 T roubleshooting Flo wcharts Over view Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.
T r oubleshooting Maintenance and Se rvice Guide 2–7 Flo wch ar t 2. 1—Initi al T roubleshootin g Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.
2–8 Maintenance and S ervice Gui de T r oubleshooting Flo wch ar t 2.2—No P o w er , P art 1 1. Reset the power cables in the docking device and at the AC outlet. 2. Be sure the AC power source is active. 3. Be sure that the power strip is working.
T r oubleshooting Maintenance and Se rvice Guide 2–9 Flo wc har t 2.3—No P o w er , P art 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 .
2–10 Maintenance and Serv ice Guide T r oubleshooting Flo wch ar t 2.4—No P o w er , P art 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at pow er so urce . Internal or external AC adapter? Done Done Done Done Po we r o n ? Pow e r o n ? Po we r o n ? Plug directly into AC outlet.
T r oubleshooting Maintenance and S ervice Gui de 2–11 Flowc ha r t 2.5 —N o P o wer , Part 4 Y N Continued from “Flowchart 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest.
2–12 Maintenance and Serv ice Guide T r oubleshooting Flo wch ar t 2.6—No Video, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2.
T r oubleshooting Maintenance and S ervice Gui de 2–13 Flo wch ar t 2.7—No Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 .
2–14 Maintenance and Serv ice Guide T r oubleshooting F lo wch art 2 .8 — No nf un cti o ni ng Do ck in g D e vi ce (if applicable ) Y N Reset power cord in docking device and power outlet. N T est replacement docking device with new computer . Check voltage setting on docking device.
T r oubleshooting Maintenance and S ervice Gui de 2–15 Flo wch ar t 2.9—No O peratin g S y s tem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P a r t 1. ” Reset power cord in docking device and power outlet.
2–16 Maintenance and Serv ice Guide T r oubleshooting Flo wc har t 2. 1 0—No OS Loa ding , H ard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.
T r oubleshooting Maintenance and S ervice Gui de 2–17 Flowc h ar t 2. 1 1—N o O S L oa di ng , H ard D rive, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive.
2–18 Maintenance and Serv ice Guide T r oubleshooting Flo wch ar t 2. 1 2—N o OS Loadin g, H ard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P art 2. ” Clean virus. Done N Install OS and reboot.
T r oubleshooting Maintenance and S ervice Gui de 2–19 Flo wch ar t 2. 1 3—N o OS Loadin g , Disk ette Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer .
2–20 Maintenance and Serv ice Guide T r oubleshooting Flo wc har t 2. 1 4 —No OS Loadin g , Opti cal Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.
T r oubleshooting Maintenance and S ervice Gui de 2–21 Flo wc har t 2. 1 5—No Audio, Part 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.
2–2 2 Maintenance and Serv ice Guide T r oubleshooting Flo wc har t 2. 1 6—N o Audio, P ar t 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker .
T r oubleshooting Maintenance and Se rvice Guide 2–2 3 Flo wch ar t 2. 1 7—Nonfunc tionin g De vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.
2–2 4 Maintenance and Serv ice Guide T r oubleshooting Flo wch ar t 2. 1 8—N onfunc tionin g K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard.
T r oubleshooting Maintenance and Se r v ice Guide 2–2 5 Flo wch ar t 2. 1 9—Nonfun c tioning P ointing De v ice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device.
2–2 6 Maintenance and Serv ice Guide T r oubleshooting Flo wch art 2.20—N o Net wor k/Modem Conne ction Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and Se rvice Guide 3–1 3 I llustra ted P ar ts C a talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 3. 1 S erial N umber Location When ordering parts or requesting information, provide the computer serial number and computer model number located on the bottom of the computer .
3–2 Maintenance and S ervice Gui de Illustr ated P arts Catalog 3.2 Comp uter M ajor Com ponents Com pu te r Ma jor Components.
Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components Item Description Spare P ar t Number 1 12.
3–4 Maintenance and S ervice Gui de Illustr ated P arts Catalog Com pu te r Ma jor Components.
Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 9 Memory modules PC2, 5300 204.
3–6 Maintenance and S ervice Gui de Illustr ated P arts Catalog Com pu te r Ma jor Components.
Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–7 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 11 Heat sink (includes thermal.
3–8 Maintenance and S ervice Gui de Illustr ated P arts Catalog Com pu te r Ma jor Components.
Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–9 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 22 Base enclosure 419110-001 2.
3–10 Maintenance and Serv ice Guide Illustr ated P arts Catalog 3 .3 Di splay Assem bly Compo nents.
Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–11 T able 3-2 Display Assemb ly Components Spare P ar ts Number Information Item Description Spare P ar t Number 1 Displa y bezel (includes finger print reader board) 419133-001 2 Displa y inv er ter 419130-001 3 Microphone 419152-001 4 12.
3–12 Maintenance and Serv ice Guide Illustr ated P arts Catalog 3.4 P la stic s Kit Ta b l e 3 - 3 Plastics Kit Spare P ar t Number Information Item Description Spare P ar t Number Plastics Kit 4191.
Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–13 3.5 Cab le Kit Ta b l e 3 - 4 Cable Kit Spare P ar t Number Information Item Description Spare P ar t Number Cable Kit 419118-001 Inc.
3–14 Maintenance and Serv ice Guide Illustr ated P arts Catalog 3.6 Miscell aneous (N ot I llustra ted) Ta b l e 3 - 5 Miscellaneous Spare P ar t Information Description Spare P ar t Number 8-cell t.
Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–15 P ower supply , 65 watt 419107-001 Pow e r c or d s Fo r u s e i n : A ustralia and New Zealand 350188-011 Belgium, Europe, Greece , .
3–16 Maintenance and Serv ice Guide Illustr ated P arts Catalog 3.7 Sequen tial P art N umber Listin g Ta b l e 3 - 6 Sequential P ar t Number Listing Spare P ar t Number Description 337407-001 802.11a/b/g DynaStar WLAN Mini Card WLAN module for use in most of the world 337407-002 802.
Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–17 350188-331 P ow er cord for use in the Netherlands 350188-AA1 P ow er cord for use in the P eople’ s Republic of China 350188-B71 P ow er cord for use in Sw eden/Finland 350188-BB1 P ow er cord for use in Isr ael 359106-001 802.
3–18 Maintenance and Serv ice Guide Illustr ated P arts Catalog 375557-001 D VD±RW and CD-R W Double -Lay er Combo Drive (f or use in External MultiBay II and HP Docking Station) 377408-001 802.11a/b/g A TMC WLAN Mini Card WLAN module for use in most of the world 377408-002 802.
Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–19 413267-001 HP Docking Station 419107-001 65-watt po wer supply 419108-001 Wireless Antenna Kit (inclu des wireless antenna transceiv ers and cables) 419110-001 Base enclosure 419111-001 6-cell, 5.
3–20 Maintenance and Serv ice Guide Illustr ated P arts Catalog 419132-001 Logo Kit 419133-001 Displa y bezel (inclu des finger print reader board) 419134-001 Displa y Cable Kit 419135-001 Displa y enclosure 419141-001 12.
Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–21 419157-001 Plastics Kit 419159-001 Intel Celeron M 1.60-GHz processor (includes thermal paste) 419160-001 Speaker 419161-001 Heat sin.
3–2 2 Maintenance and Serv ice Guide Illustr ated P arts Catalog 419171-141 K eyboard with pointi ng stic k f or use in T urkey 419171-151 K eyboard with pointi ng stic k f or use in Greece 419171-1.
Maintenance and Se rvice Guide 4–1 4 Remo v al an d Repl acemen t Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.
4–2 Maintenance and S ervice Gui de Remo v al and Replacement Pr eliminar ies 4.2 Ser vice Consi dera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
Remo v al and Replacement Pr eliminar ies Maintenance and Se rvice Guide 4–3 4. 3 Pr e v ent ing Damage to Re mo vable D ri v e s Remov able dri ves are fragile components that must be handled with care.
4–4 Maintenance and S ervice Gui de Remo v al and Replacement Pr eliminar ies 4.4 Pre v enting El ec trostatic D ama g e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity .
Remo v al and Replacement Pr eliminar ies Maintenance and Se rvice Guide 4–5 4.5 P ac k a ging an d T rans por ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.
4–6 Maintenance and S ervice Gui de Remo v al and Replacement Pr eliminar ies 4.6 W orks tation Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approv ed static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ).
Remo v al and Replacement Pr eliminar ies Maintenance and Se rvice Guide 4–7 4.7 Groundin g Eq uipm ent an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system.
4–8 Maintenance and S ervice Gui de Remo v al and Replacement Pr eliminar ies T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated by dif ferent acti vities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats.
Maintenance and Se rvice Guide 5–1 5 Remo v al an d Repl acemen t Procedur es This chapter provides remo val and replacement procedures. There are as many as 70 scre ws, in 10 dif ferent sizes, that may hav e to be remov ed, replaced, or loosened when servicing the computer .
5–2 Maintenance and S ervice Gui de Remo v al and Replacement Pr ocedur es 5 . 1 Serial N umber Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer .
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 5 .2 Disasse mbly Sequence C hart Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Char t Section Description # of Screws Remo ved 5.
5–4 Maintenance and S ervice Gui de Remo v al and Replacement Pr ocedur es Section Description # of Screws Remo ved 5.14 Mini Card WLAN Module 2 Å T o pre vent an unresponsiv e system and the displ.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–5 5 .3 Preparing th e Co mpu ter for Disasse mbl y Before you begin an y remov al or installation procedures: 1.
5–6 Maintenance and S ervice Gui de Remo v al and Replacement Pr ocedur es 4. Remov e the battery pack by follo wing these steps: a. T urn the computer upside do wn with the front to ward you. b . Slide the battery release latch 1 to ward the back of the computer .
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–7 5 .4 Hard Driv e 1. Prepare the computer for disassembly ( Section 5.3 ). Hard Drive Spare P art Number Information Hard dri.
5–8 Maintenance and S ervice Gui de Remo v al and Replacement Pr ocedur es 2. Loosen the two Phillips PM2.0×5.0 scre ws 1 that secure the hard dri ve cov er to the computer . 3. Lift the left side of the hard dri ve cov er and swing it to the right 2 and remov e it.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–9 4. Loosen the Phillips PM2.5×13.0 hard dri ve retention scre w 1 . 5. Grasp the mylar tab 2 on the hard dri ve and slide the hard dri ve to the right 3 to disconnect it from the system board.
5–10 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 7. Remov e the four Phillips PM3.0×4.0 screws 1 that secure the hard dri ve frame to the hard dri ve.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–11 5. 5 C o m p u t e r F e e t The computer feet are adhesi ve-backed rubber pads.
5–12 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 5 .6 Bluetooth Modul e 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the hard driv e cov er ( Section 5.4 ). 3. Position the computer with the front to ward you.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–13 6. Slide the Bluetooth module out of the computer 1 . 7. Disconnect the Bluetooth module cable 2 from the board. Re mov ing the Bluetooth Module Re verse the abov e procedure to install the Bluetooth module.
5–14 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 5 .7 Exter nal M emor y Modul e 1. Prepare the computer for disassembly (refer to Section 5.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–15 3. Loosen the two Phillips PM2.0×5.0 scre ws 1 that secure the memory module compartment cov er to the computer . 4. Lift the left side of the cov er and swing it to the right 2 to remov e the memory module compartment cov er .
5–16 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the module opposite the socket rises aw ay from the computer .
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–17 5 .8 K e y board Co v er 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Position the computer with the front to ward you. 3. Remov e the two T orx8 T8M2.0×2 0.
5–18 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 4. T urn the computer right-side up with the front to ward you. 5. Open the computer as far as possible. 6. Lift the front edge of the ke yboard cover until it detaches from the computer .
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–19 7. Lift the ke yboard cove r straight up and remove it. Re mov ing the K e yboar d Co v er Re verse the abov e procedure to install the ke yboard cover .
5–20 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 5. 9 Keyb o a r d 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the keyboard co ver ( Section 5.8 ). 3. T urn the computer upside do wn with the front to ward you.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–21 4. Remov e the following: 1 Three T orx8 T8M2.0×10.0 screws 2 One T orx8 T8M2.
5–2 2 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 5. T urn the computer right-side up with the front to ward you. 6. Open the computer as far as possible. 7. Slide the ke yboard back 1 until the pointing stick cable is accessible.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–2 3 9. Lift the rear edge of the ke yboard 1 until it disengages from the computer .
5–2 4 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 5. 1 0 Fa n 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the keyboard co ver ( Section 5.8 ). 3. Release the ke yboard ( Section 5.9 ). 4. Disconnect the fan cable 1 from the system board.
Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–2 5 5 . 1 1 Hea t Sink 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the keyboard co ver ( Section 5.8 ). 3. Release the ke yboard ( Section 5.9 ). 4. Remov e the fan ( Section 5.
5–2 6 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 6. Lift the right side of the heat sink 1 to disengage it from the processor .
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–2 7 ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is remov ed. Thermal paste is included with all heat sink and processor spare part kits.
5–2 8 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 5. 1 2 P r o c e s s o r ✎ All processor spare part kits include thermal paste. 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the keyboard co ver ( Section 5.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–2 9 6. Use a flat-bladed scre wdriv er to turn the processor locking scre w one-half turn counterclockwise 1 until you hear a click. 7. Lift the processor straight up and remov e it 2 .
5–30 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 5 . 1 3 Internal Mem or y Module 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the keyboard co ver ( Section 5.8 ). 3. Release the ke yboard ( Section 5.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–31 4. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the memory module opposite the socket rises a way from the computer .
5–3 2 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 5 . 1 4 Mi ni Card WL AN Modul e 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the keyboard co ver ( Section 5.8 ). 3. Release the ke yboard ( Section 5.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 3 4. Make note of which antenna cable is attached to which antenna clip on the Mini Card WLAN module, then disconnect the auxiliary and main antenna cables 1 from the Mini Card WLAN module.
5–34 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 5 . 1 5 Di splay Assembl y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the keyboard co ver ( Section 5.8 ). 3. Remov e the keyboard ( Section 5.9 ). 4.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 5 8. Remov e the base enclosure cov er . ✎ The base enclosure cov er is av ailable using spare part number 383520-001.
5–3 6 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 9. Disconnect the display cable from the system board. Disconnecting the Dis play Ca ble.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 7 10. Route the display cable through the opening between the base enclosure and the top cov er .
5–38 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 11. T urn the computer right-side up with the front to ward you. 12. Open the computer as far as possible. 13. Disconnect the wireless ante nna cables from the Mini Card WLAN module 1 .
Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–3 9 16. Route the display cable through the opening in the computer 1 . 17. Remov e the two Phillips PM2.0×20.0 scre ws 2 that secure the display assembly to the computer . 18.
5–40 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 19. Remov e the four rubber screw co vers 1 and 2 and the four Phillips PM2.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–41 20. Flex the insides edges of the left 1 and top and bottom 2 edges of the display bezel until the bezel disengages from the display enclosure. 21. Swing the bezel 3 up and to the right until it rests beside the display assembly .
5–4 2 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 22. Disconnect the fingerprint reader board cable from the fingerprint reader board.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–4 3 24. Remov e the microphone from the clip in the display enclosure. Re mov ing the Mi cr ophone Display Assemb ly Subcompon.
5–44 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 25. Remov e the Phillips PM2.0×6.0 screw 1 that secures the display in verter to the display enclosure. 26. Disconnect the display 2 and backlight cables 3 from the in verter .
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–4 5 28. Remov e the two Phillips PM2.0×6.0 scre ws 1 that secure the display panel to the display enclosure. 29. Remov e the display panel 2 from the display enclosure. Re mov ing the Displa y P anel Display Assemb ly Subcomponents Spare P ar t Number Information 12.
5–46 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es ✎ The display hinges are included in the Display Bracket Kit, spare part number 431167-001. 30. If it is necessary to replace the display hinges, remov e the Phillips PM2.0×6.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–4 7 32. If it is necessary to replace the wireless antenna transcei vers and cables, remov e the Phillips PM2.0×6.0 screw 1 that secures each transcei ver to the display enclosure.
5–48 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 5 . 1 6 But to n Boa rd 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. K eyboard cov er ( Section 5.8 ) b . K e yboard ( Section 5.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–4 9 2. Disconnect the button board cable 1 from the system board. 3. Remov e the Phillips PM2.
5–50 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 4. Lift the left side of the button board 1 . 5. Slide the button board to the left 2 and remo ve it. Re mov ing the Button Boar d Re verse the abov e procedure to install the button board.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–51 5. 1 7 To p C ove r 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . K e yboard cover ( Section 5.
5–5 2 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 3. Remov e the sev en T orx8 T8M2.0×10.0 screws that secure the top cov er to the computer .
Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–5 3 4. T urn the computer right-side up with the front to ward you. 5. Remov e the two T orx8 T8M2.0×20.0 screws 1 that secure the rear ke yboard cover to the computer . 6. Remov e the rear keyboard co ver 2 .
5–54 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 8. Disconnect the T ouchPad cable 1 from the system board. 9. Lift the rear edge of the top cov er 2 until it disengages from the base enclosure. 10. Lift the top cov er straight up 3 and remov e it.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–5 5 5. 1 8 Tou c h Pa d 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . K e yboard cover ( Section 5.
5–5 6 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 3. Remov e the four Phillips PM2.0×4.0 screws that secure the T ouchPad bracket to the top co ver .
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–5 7 4. Lift the right side of the T ouchPad bracket 1 until it rests at an angle.
5–5 8 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 6. Release the ZIF connector to which the T ouchPad cable is attached and disconnect the T ouchPad cable 1 . 7. Slide the T ouchPad 2 to the right and remov e it. 8. If it is necessary to replace th e T ouchPad cable, disconnect the cable 3 from the T ouchPad board.
Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–5 9 5. 1 9 S p e a ke r 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . K e yboard cover ( Section 5.
5–60 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 2. Disconnect the speaker cable 1 from the system board and route the cable under the infrared board cable 2 . 3. Remov e the two T orx8 T8M2.0×5.0 screws 3 that secure the speaker to the computer .
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–61 5 .20 Infrar ed Board 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . K e yboard cover ( Section 5.
5–6 2 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 2. Release the ZIF connector to which the infrared board cable is connected and disconnect the cable 1 from the system board. 3. Remov e the T orx8 T8M2.0×5.0 scre w 2 that secures the infrared board to the system board.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–6 3 5. 2 1 Sys t e m B o a r d ✎ When replacing the system board, be sure that the follo wing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory modules ( Section 5.
5–64 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 2. Disconnect the Bluetooth module cable 1 from the system board and remov e the cable. 3. Remov e the four T orx8 T8M2.0×5.0 screws 2 that secure the system board to the computer .
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–6 5 4. Remov e the T orx8 T8M2.0×8.0 scre w 1 that secures the display support frame to the computer . 5. Remov e the hinge saddle 2 . 6. Remov e the T orx8 T8M2.0×8.0 scre w 3 that secures the thermal shield to the computer .
5–66 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es ✎ The thermal paste should be thoroughly cleaned from the surfaces of the video chip shield 1 and video chip 2 each time the shield is remov ed. Thermal paste is included with the system board spare part kit.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–6 7 8. Lift the left side of the system board 1 until the hard dri ve connector 2 is clear of the base enclosure. 9. Slide the system board 3 to the left at an angle and remov e it.
5–6 8 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 5 .2 2 Modem Module 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Bluetooth module ( Section 5.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–6 9 3. Disconnect the modem module cable from the two connectors 1 on the system board. 4. Remov e the two Phillips PM2.0×4.0 scre ws 2 that secure the modem board to the system board.
5–7 0 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 5. 23 R TC B a t t e r y 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Bluetooth module ( Section 5.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–71 3. Remov e the R TC battery from the system board socket. Re mov ing the R T C Battery Re verse the abov e procedure to install the R TC battery . Make sure the R TC battery is installed with the “+” sign facing up.
Maintenance and Se rvice Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Metric U .S. Height (front to back) Width Depth 30.2 to 31.5 mm 285 mm 235 mm 1.19 to 1.24 in 11.
6–2 Maintenance and S ervice Gui de Spe cificat ion s Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.
Spe cificat ion s Maintenance and Se rvice Guide 6–3 Ta b l e 6 - 2 12.1-inch, XGA, TFT Displa y Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 150 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.
6–4 Maintenance and S ervice Gui de Spe cificat ion s Ta b l e 6 - 3 Hard Drives 100-GB* 80-GB* 60-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.
Spe cificat ion s Maintenance and Se rvice Guide 6–5 Ta b l e 6 - 4 Primary 6-cell, Li-Ion Battery Pac k Dimensions Height Width Depth We i g h t 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 10.
6–6 Maintenance and S ervice Gui de Spe cificat ion s Ta b l e 6 - 5 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* Av ailable f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.
Spe cificat ion s Maintenance and Se rvice Guide 6–7 Ta b l e 6 - 6 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natur al Ke yboard IRQ2.
6–8 Maintenance and S ervice Gui de Spe cificat ion s IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 .
Spe cificat ion s Maintenance and Se rvice Guide 6–9 Ta b l e 6 - 7 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no .
6–10 Maintenance and Serv ice Guide Spe cificat ion s I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no .
Spe cificat ion s Maintenance and S ervice Gui de 6–11 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 3.
6–12 Maintenance and Serv ice Guide Spe cificat ion s Ta b l e 6 - 8 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memor y.
Maintenance and Se rvice Guide A–1 A Scre w List ing This appendix provides specif ication and reference information for the scre ws and screw locks used in the computer . All screws and scre w locks listed in this appendix are av ailable in the Scre w Kit, spare part number 373556-001.
A–2 Maintenance and S ervice Gui de Scr ew Listing Philli ps P M2 .0×5 . 0 Scre w Locations Ta b l e A - 1 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Black 6 5.
Scr ew Listing Maintenance and Se rvice Guide A–3 Philli ps P M2 .0×5 . 0 Scre w Locations Ta b l e A - 1 Phillips PM2.0×5.0 Screw (Continued) Color Qty .
A–4 Maintenance and S ervice Gui de Scr ew Listing Phillips P M2 .5×13 .0 and Phillips P M3. 0×4. 0 Scr e w Locati ons Ta b l e A - 2 Phillips PM2.5×13.0 Spring-Loaded Hard Drive Retention Screw Color Qty . Length Thread Head Width Black 1 13.0 mm 2.
Scr ew Listing Maintenance and Se rvice Guide A–5 T orx T8M2 . 0×20.0 S cr ew L ocations Ta b l e A - 4 T orx T8M2.0×20.0 Screw Color Qty . Length Thread Head Width Black 8 20.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the k eyboard co ver to the computer (documented in Section 5.
A–6 Maintenance and S ervice Gui de Scr ew Listing T orx T8M2 . 0×20.0 S cr ew L ocations Ta b l e A - 4 T orx T8M2.0×20.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 20.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the bas e enclosure co ver to the computer (documented in Section 5.
Scr ew Listing Maintenance and Se rvice Guide A–7 T orx T8M2 . 0×20.0 S cr ew L ocations Ta b l e A - 4 T orx T8M2.0×20.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 20.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the displa y assemb ly to the computer (documented in Section 5.
A–8 Maintenance and S ervice Gui de Scr ew Listing T orx T8M2 . 0×20.0 S cr ew L ocations Ta b l e A - 4 T orx T8M2.0×20.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 20.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the rear k eyboard co ver to the computer (documented in Section 5.
Scr ew Listing Maintenance and Se rvice Guide A–9 T orx T8M2 . 0×10.0 S cr ew L ocations Ta b l e A - 5 T orx T8M2.0×10.0 Screw Color Qty . Length Thread Head Width Black 12 10.0 mm 2.0 mm 4.5 mm Where used: 1 Three screws that secure the k eyboa rd to the computer (documented in Section 5.
A–10 Maintenance and S ervice Gui de Scr ew Listing T orx T8M2 . 0×10.0 S cr ew L ocations Ta b l e A - 5 T orx T8M2.0×10.0 Screw (Continued) Color Qty . Length Thread Head Width Black 12 10.0 mm 2.0 mm 4.5 mm Where used: 7 screws that secure the top co ve r to the computer (documented in Section 5.
Scr ew Listing Maintenance and S ervice Gui de A–11 T orx T8M2 .0×5 .0 Sc re w L ocation Ta b l e A - 6 T orx T8M2.0×5.0 Screw Color Qty . Length Thread Head Width Black 8 5.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the k eyboard to the computer (documented in Section 5.
A–12 Maintenance and S ervice Gui de Scr ew Listing T orx T8M2 .0×5 .0 Sc re w L ocations Ta b l e A - 6 T orx T8M2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 5.0 mm 2.0 mm 4.5 mm Where used: 1 T wo scre ws that secure the speake r to the computer (documented in Section 5.
Scr ew Listing Maintenance and S ervice Gui de A–13 T orx T8M2 .0×5 .0 Sc re w L ocations Ta b l e A - 6 T orx T8M2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 5.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the system boar d to the computer (documented in Section 5.
A–14 Maintenance and S ervice Gui de Scr ew Listing T orx T8M2 . 0×8.0 S cr ew L ocations Ta b l e A - 7 T orx T8M2.0×8.0 Screw Color Qty . Length Thread Head Width Black 5 8.0 mm 2.0 mm 5.0 mm Where used: 3 screws that secure the f an to the computer (documented in Section 5.
Scr ew Listing Maintenance and S ervice Gui de A–15 T orx T8M2 . 0×8.0 S cr ew L ocation Ta b l e A - 7 T orx T8M2.0×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 5 8.0 mm 2.0 mm 5.0 mm Where used: 1 One screw that secures the system b oard and displa y suppor t frame to the computer (documented in Section 5.
A–16 Maintenance and S ervice Gui de Scr ew Listing Phillips P M2 . 5×7 . 0 Scre w Locations Ta b l e A - 8 Phillips PM2.5×7.0 Screw Color Qty . Length Thread Head Width Black 4 7.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the heat sink to the computer (documented in Section 5.
Scr ew Listing Maintenance and S ervice Gui de A–17 Phillips P M2 .0×4. 0 Sc r ew L ocations Ta b l e A - 9 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Silver 10 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Mini Card WL AN module to the computer (documented in Section 5.
A–18 Maintenance and S ervice Gui de Scr ew Listing Phillips P M2 .0×4. 0 Sc r ew L ocations Ta b l e A - 9 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 10 4.0 mm 2.0 mm 4.0 mm Where used: 1 One screw that secures the b utton b oard to the computer (documented in Section 5.
Scr ew Listing Maintenance and S ervice Gui de A–19 Phillips P M2 .0×4. 0 Sc r ew L ocations Ta b l e A - 9 Phillips PM2.0×4.0 Screw ( Continued) Color Qty . Length Thread Head Width Silver 10 4.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the T ouchPad br a ck et to the top cover (documented in Section 5.
A–20 Maintenance and S ervice Gui de Scr ew Listing Phillips P M2 .0×4. 0 Sc r ew L ocations Ta b l e A - 9 Phillips PM2.0×4.0 Screw ( Continued) Color Qty . Length Thread Head Width Silver 10 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the modem module to the system board (documented in Section 5.
Scr ew Listing Maintenance and S ervice Gui de A–21 Phillips P M2 .0×6. 0 Scr ew L ocat ions T able A-10 Phillips PM2.0×6.0 Screw Color Qty . Length Thread Head Width Silver 11 6.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the displa y bezel to the displa y assemb ly (documented in Section 5.
A–2 2 Maintenance and S ervice Gui de Scr ew Listing Phillips P M2 .0×6. 0 Scr ew L ocat ion T able A-10 Phillips PM2.0×6.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 11 6.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the displa y inv er ter to the display assemb ly (documented in Section 5.
Scr ew Listing Maintenance and Se rvice Guide A–2 3 Phillips P M2 .0×6. 0 Scr ew L ocat ions T able A-10 Phillips PM2.0×6.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 11 6.0 mm 2.0 mm 5.0 mm Where used: 1 T wo scre ws that secure the displa y panel to the displa y assembly (documented in Section 5.
A–2 4 Maintenance and Se r vi ce Guide Scr ew Listing Phillips P M2 .0×6. 0 Scr ew L ocat ions T able A-10 Phillips PM2.0×6.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 11 6.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the wireless antenn a tr ansceivers to the displa y assembly (documented in Section 5.
Maintenance and Se rvice Guide B–1 B Soft w ar e B ac k up an d Rec o v er y Back up HP Backup and Recov ery Manager provides se veral ways to back up the system and to recov er optimal system functionality . ✎ HP installed dri vers, utilities, a nd applications can be copied to a CD or to a D VD using HP Backup and Recov ery Manager .
B–2 Maintenance and S ervice Gui de Softw are Bac ku p and Reco very Ba c king U p t he Sy stem Using HP Backup and Restore Manager , you can ■ Back up specific f iles and folders. ■ Back up the entire system. ■ Back up modifications since your last backup, using HP system restore points.
Softwar e Bac kup and R eco very Maintenance and Se rvice Guide B–3 Ba c king U p t he En tire Hard Driv e When you perform a complete backup of the hard dri ve, you are saving the full f actory image, including the W indows operating system, software applications, and all personal f iles and folders.
B–4 Maintenance and S ervice Gui de Softw are Bac ku p and Reco very Ba c king U p Modifications M ad e to th e Sys t e m When you back up modifications since your last backup, you are creating system recov ery points. This allows you to sa ve a snapshot of your hard dri ve at a specif ic point in time.
Softwar e Bac kup and R eco very Maintenance and Se rvice Guide B–5 Schedulin g Bac kups T o schedule backups: 1. Select Start > All Programs > HP Backup & Reco very > HP Backup Scheduler . The “Backup Scheduler” page opens. 2. Click Next .
B–6 Maintenance and S ervice Gui de Softw are Bac ku p and Reco very HP Backup and Recov ery Manager allows you to ■ Create r ecovery discs (highly r ecommended). The recov ery discs are used to start up your computer and to recov er the full factory image (operating system and software) in case of system failure or instability .
Softwar e Bac kup and R eco very Maintenance and Se rvice Guide B–7 Before creating recov ery discs: ■ Obtain high-quality CD-R, D VD-R, or D VD+R media, purchased separately . ✎ Formatted D VD±R W discs and D VD±R W double-layer discs are not compatible with HP Backup and Recov ery Manager .
B–8 Maintenance and S ervice Gui de Softw are Bac ku p and Reco very P e rforming a Reco v er y from t he H ard Driv e There are 2 ways to initiate a reco very from the hard dri ve: ■ From within W indo ws. ■ From the recov ery partition. Initia ting a Reco very in Window s T o initiate a recovery in W indows: 1.
Maintenance and Se rvice Guide C–1 C Disp l ay Compon ent Recy c lin g Å W ARNIN G: The bac klight contains mer cury . Cauti on should be ex er c ised when r emo ving and handling the bac klight to a vo id damaging this component and cau sing exposur e to the mer cury .
C–2 Maintenance and Serv ice Guide Display C omponent Recy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2 .
Display C omponent R ecyc ling Maintenance and Se rvice Guide C–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all screw co vers 1 and scre ws 2 that secure the display bezel to the display assembly .
C–4 Maintenance and Serv ice Guide Display C omponent Recy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages fro m the display assembly . 3. Remov e the display bezel 3 .
Display C omponent R ecyc ling Maintenance and Se rvice Guide C–5 4. Disconnect all display panel cables 1 from the display in verter and remo ve the in verter 2 .
C–6 Maintenance and Serv ice Guide Display C omponent Recy cling 5. Remov e all screws 1 that secure the display panel assembly to the display enclosure.
Display C omponent R ecyc ling Maintenance and Se rvice Guide C–7 7. T urn the display panel assembly upside do wn. 8. Remov e all screws that secure the display panel frame to the display panel.
C–8 Maintenance and Serv ice Guide Display C omponent Recy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame.
Display C omponent R ecyc ling Maintenance and Se rvice Guide C–9 11. Remov e the screws 1 that secure the backlight co ver to the display panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight cove r .
C–10 Maint enance and Servi ce Guide Display C omponent Recy cling 14. T urn the display panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the display panel.
Display C omponent R ecyc ling Maintenance and S ervice Gui de C–11 16. T urn the display panel upside do wn. 17. Remov e the backlight frame from the display panel.
C–12 Maint enance and Servi ce Guide Display C omponent Recy cling Å W ARNIN G: The bac klight contains mer cury . Cauti on should be ex er c ised when r emo ving and handling the bac klight to a vo id damaging this component and cau sing exposur e to the mer cury .
Display C omponent R ecyc ling Maintenance and S ervice Gui de C–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel.
C–14 Maint enance and Servi ce Guide Display C omponent Recy cling 23. Remov e the LCD panel. Re mov ing the L CD P anel 24. Recycle the LCD panel and backlight.
Maintenance and Se rvice Guide D–1 D Conn ec tor P in A ssi gnm ents Ta b l e D - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel.
D–2 Maintenance and Serv ice Guide Connec tor Pin As signments Ta b l e D - 2 A udio-In (Microphone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Ta b l e D - 3 Universal Seria.
Connec tor P in Assignments Maintenance and Se rvice Guide D–3 Ta b l e D - 4 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 .
D–4 Maintenance and Serv ice Guide Connec tor Pin As signments Ta b l e D - 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 .
Connec tor P in Assignments Maintenance and Se rvice Guide D–5 Ta b l e D - 6 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused.
D–6 Maintenance and Serv ice Guide Connec tor Pin As signments Ta b l e D - 7 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4 Unused.
Maintenance and Se rvice Guide E–1 E P o w er Cord Set Req uirements 3-Con duc tor P o w er Cord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C.
E–2 Maintenance and S ervice Gui de P owe r Cord Set R equirements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.
P ow er Cord Set R equirements Maintenance and Se rvice Guide E–3 Countr y- Spec ifi c Requirements 3-Conductor P ower Cor d Set Requirements Country/Region Accredited Agency Applicab le Note Number.
E–4 Maintenance and S ervice Gui de P owe r Cord Set R equirements Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMK O 1 P eople’ s Repub lic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1.
Maintenance and Se rvice Guide Index–1 Ind e x A accessory battery connector 1–19 arrow keys 1–15 audio troubleshooting 2–21 audio-in jack location 1–9 pin assignments D–2 audio-out jack l.
Index–2 Maintenance and Se r vi ce Guide Index left-side 1–10 , 1–12 rear 1–10 , 1–12 right-side 1–8 top 1–16 computer feet illustrated 3–13 locations 5–11 Computer Setup Advanced Me.
Index Maintenance and Se rvice Guide Index–3 Display Rubber Screw Cover Kit, spare part number 3–12 , 3–21 docking connector 1–19 drive light 1–7 drives, preventing damage 4–3 DVD±RW and .
Index–4 Maintenance and Se r vi ce Guide Index hard drive cover illustrated 3–13 location 1–19 removal 5–8 spare part number 3–10 , 3–20 hard drive frame, removal 5–10 headphone jack loc.
Index Maintenance and Se rvice Guide Index–5 microphone 1–7 disconnecting 5–38 illustrated 3–11 removal 5–43 spare part number 3–12 , 3–21 , 5–43 microphone jack location 1–9 pin ass.
Index–6 Maintenance and Se r vi ce Guide Index power management features 1–5 power supply, spare part number 3–16 , 3–20 power switch 1–11 power, troubleshooting 2–8 presentation button 1.
Index Maintenance and Se rvice Guide Index–7 system DMA 6–6 system memory map 6–12 T thermal paste, replacing 5–27 , 5–66 thermal shield removal 5–65 spare part number 3–8 , 3–22 , 5.
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