Instruction/ maintenance manual of the product A1T84UAR#ABA HP (Hewlett-Packard)
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HP P a vi lion dv7 Entertainment PC Mainte nance and Serv i ce Gui de D o c u m e n t Pa r t N u m b e r : 575977- 0 0 1 Augu st 200 9 This guide is a troubleshooting reference used for ma intaining and servicing the computer.
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© Copyright 2009 Hewlett-Packard Development Company, L.P. AMD Athlon, AMD Turion, and ATI Mobility Rade on are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company unde r license.
Safety warning notice Å W AR NING : T o reduce the po ssibility of heat-relat ed injur ies or of ov erheating the computer , do not place the computer directl y on your lap or obstruc t the computer air ve nts. Us e the computer only on a har d, f lat sur face .
Maintenance and Servi ce Guide v Cont ent s 1 Product description 2 External component identification Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi Maintenance and S ervi ce Guide Cont ent s Primary hard drive cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9 Secondary hard drive cover. . . . . . . . . . . . . . . . . .
Cont ent s Maintenance and Servi ce Guide vii System memory map specifications, AMD UMA graphics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–11 7 Screw listing Phillips PM2.5×7.0 screw . . . . . . . . . . . . . . . . . .
vii i Maintenance and Se rvice Gui de Cont ent s Index.
Maintenance and Servi ce Guide 1–1 1 Pr oduc t description Category Description Computer models equipped with M96 system board and graphics subsystems with discrete memory Computer models equipped w.
1–2 Maintenance and S ervi ce Guide Produc t desc ripti on Graphics AMD internal graphics with Unified Memory Architecture (UMA), ATI discrete PCI Express graphics with discrete graphics subsystem m.
Pr oduct des cr iption Maintenance and Servi ce Guide 1–3 Memory 2 SODIMM slots—customer accessible/upgradable x x x PC2-6400, 800-MHz, DDR2 x x x Dual-channel support x x x Supports up to 8192 MB.
1–4 Maintenance and S ervi ce Guide Produc t desc ripti on Optical drives 12.7-mm tray load x x x Serial ATA x x x Fixed (1 screw for removal) x x x Support for the following optical drives: ■ DVD.
Pr oduct des cr iption Maintenance and Servi ce Guide 1–5 TV tuner Integrated DVB-T TV tuner module* (select models only) xx Support for TV tuner ante nnas for both DVB-T and ATSC/NTSC* xx *There is no Athlon processor support for a TV tuner on discrete and UMA system boards.
1–6 Maintenance and S ervi ce Guide Produc t desc ripti on Keyboard/ pointing devices 17.3-inch full-size keyboard with numeric keypad x x x Standard IMR keyboard x x x UV painted keyboard (select models only) x x x Touchpad supports 2-way scrolling x x x Taps enabled as default x x x Power requirements 8-cell 2.
Maintenance and Servi ce Guide 2–1 2 External component identification T op compon ents Displa y components Item Component Description 1 Internal display switch Turns off the display and initiates Slee p if the display is closed while the power is on.
2–2 Maintenance and S ervi ce Guide External com ponent i dentif icati on To u c h Pa d Item Component Function 1 TouchPad light ■ White: TouchPad is enabled. ■ Amber: TouchPad is disabled. 2 TouchPad* Moves the pointer and select s or activates items on the screen.
External component identification Maintenance and Servi ce Guide 2–3 Buttons Item Component Description 1 Power button* ■ When the computer is off, press the button to turn on the computer. ■ When the computer is on, press the button briefly to initiate Sleep.
2–4 Maintenance and S ervi ce Guide External com ponent i dentif icati on Keys 8 Stop button Stops playback. 9 Wireless button Turns the wirele ss feature on or off, but does not establish a wireless connection. ✎ To establish a wireless connection, a wireless network must already be set up.
External component identification Maintenance and Servi ce Guide 2–5 Lig ht s Item Component Description 1 Caps lock light On: Caps lock is on. 2 Power lights (2)* ■ On: The computer is on. ■ Blinking: The computer is in the Sleep state. ■ Off: The computer is off or in Hibernation.
2–6 Maintenance and S ervi ce Guide External com ponent i dentif icati on Fr ont components 8 Battery light (beside power connector) ■ On: A battery is charging. ■ Blinking: A battery that is the only available po wer source has reached a low battery level.
External component identification Maintenance and Servi ce Guide 2–7 Rear component Left-sid e components Component Description Vent Enables airflow to cool internal components. ✎ The computer fan starts up automati cally to cool internal components and prevent overheating.
2–8 Maintenance and S ervi ce Guide External com ponent i dentif icati on 8 Digital Media Slot light On: A digital card is being accessed. 9 Digital Media Slot Supports the following opti onal digit.
External component identification Maintenance and Servi ce Guide 2–9 Right-side components Item Component Function 1 Optical drive Reads optical discs and, on select m odels, also writes to optical discs. 2 Optical drive light Blinking: The optical drive is being accessed.
2–10 Maintenance and S ervi ce Guide External com ponent i dentif icati on Bottom components Item Component Function 1 Battery bay Holds the battery. 2 Battery release latch Releases th e battery from the battery bay. 3 Vents (9) Enable airflow to cool internal components.
Maintenance and Servi ce Guide 3–1 3 Illustrated parts catalog Ser v ice tag When ordering parts or requesting information, provide th e computer serial number and model description located on the service tag on the bottom of the computer. Component Description 1 Product name This is the product name affixed to the front of the computer.
3–2 Maintenance and S ervi ce Guide Illustrated par ts catalo g Computer major components.
Illustr ated par ts catalog Maintenance and Servi ce Guide 3–3 Item Description Spare Part Number (1) 17.3-inch display assembly (includes wireless antenna transceivers and cables, nameplate, and lo.
3–4 Maintenance and S ervi ce Guide Illustrated par ts catalo g Russia 519265-251 Spain 519265-071 Switzerland 519265-111 Turkey 519265-141 The United Kingdom 519265-031 The United States 519265-001.
Illustr ated par ts catalog Maintenance and Servi ce Guide 3–5 (9) Top cover (includes TouchPad and TouchPad buttons) Top cover with fingerprint reader and TouchP ad, Espresso Black with molded fini.
3–6 Maintenance and S ervi ce Guide Illustrated par ts catalo g TV tuner antenna cable with PAL jack (not illustrated) 482900-002 TV tuner remote control with teletext, full function (not illustrated) 465541-001 (21) Hard drives (Support for both primary and secondar y hard drives.
Illustr ated par ts catalog Maintenance and Servi ce Guide 3–7 ■ Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Be.
3–8 Maintenance and S ervi ce Guide Illustrated par ts catalo g ■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Aze.
Illustr ated par ts catalog Maintenance and Servi ce Guide 3–9 ExpressCard slot bezel (not illustrated) 516324-001 Rubber Kit (not illustrated) (includes 4 bas e enclosure rubber feet) 516326-001 Sc.
3–10 Maintenance and S ervi ce Guide Illustrated par ts catalo g Displa y assembl y components Flush glass displa y assembly spare parts Item Description Spare part number 1 Display enclosure (inclu.
Illustr ated par ts catalog Maintenance and Servi ce Guide 3–11 BrightV ie w displa y assembl y spare parts 8 Display panel cable (included in Display Cable Kit, spare part number 516307-001) 9 Display panel 17.
3–12 Maintenance and S ervi ce Guide Illustrated par ts catalo g Cable Kit 17.3-inch Moonlight White (include s webcam and microphone) 516295-001 17.
Illustr ated par ts catalog Maintenance and Servi ce Guide 3–13 Mass storage d e vices Item Description Spare part number 1 Hard drives (Support for both primary and seco ndary hard drives.
3–14 Maintenance and S ervi ce Guide Illustrated par ts catalo g Miscellan eous parts Sequential part number listing Description Spare part number AC adapters 90-W AC adapter 463955-001 65-W AC adap.
Illustr ated par ts catalog Maintenance and Servi ce Guide 3–15 490371-001 Power cord, 3-pin, for use in Canada, Fren ch Canada, Latin America, Thailand, and the United States 490371-021 Power cord,.
3–16 Maintenance and S ervi ce Guide Illustrated par ts catalo g 516296-001 17.3-inch HD+ flush glass AntiGlare display assembly with we bcam and 2 microphones, Moonlight White (includes wireless an.
Illustr ated par ts catalog Maintenance and Servi ce Guide 3–17 518166-001 Audio board with cable 518168-001 USB board with cable 518434-001 Broadcom 4322 802.11a/b/g /n WLAN module for use in Antigu a and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trin idad and Tobago, the U.
3–18 Maintenance and S ervi ce Guide Illustrated par ts catalo g 518437-002 Atheros 9280AGN 802.11a/b/ g/n WiFi Adapter for use in Afghan istan, Albania, Algeria, Andorra, Angola, Antigua and Barbud.
Illustr ated par ts catalog Maintenance and Servi ce Guide 3–19 519269-001 Switch cover, Espresso Black with molded finish (includes LED board and cable) 531764-001 Display Screw Kit for use only wi.
Maintenance and Servi ce Guide 4–1 4 Remo v al and replacement pr ocedures Preliminary replacement r equirements To o l s r e q u i r e d You will need the following tools to comple te the removal a.
4–2 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures Dri ve handling Ä CAUTION: Dr iv es are f ragile componen ts that mus t be handled wi th care .
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–3 The following table shows how humidity affects the electros tatic voltage levels generated by different activities. Ä CAUTION: A pr oduct can be degr aded by as little as 7 00 V .
4–4 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounde d system.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–5 Component replacement pr ocedures This chapter provides removal and replacement procedures. There are as many as 91 screws, in 8 di fferent sizes, that must be removed, replaced, or loosened when servicing the computer.
4–6 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures Computer feet The computer feet are adhesive-backed rubber pads. The fe et are included in the Rubber Kit, spare part number 516326-001. There are 4 rubber feet that attach to th e base enclosure in the locations illustrated below.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–7 Batt ery Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
4–8 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures Optical dri ve ✎ The optical drive spare part kit includes an optical drive bezel and bracket. Before removing the optical drive, follow these steps: 1. Shut down the computer.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–9 5. Remove the two Phillips PM2.0×3.0 screws 1 that secure the optical drive bracket to the optical drive, and then remove the bracket 2 . Reverse this procedure to reassemble and install the optical drive.
4–10 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures Remove the primary hard drive cover: 1. Position the computer upside down with the front toward you. 2. Loosen the four Phillips PM2.5×6.0 captive screws 1 that secure the hard drive cover to the computer.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–11 Remove the secondary hard drive cover: 1. Position the computer upside down with the front toward you. 2. Loosen the three Phillips PM2.5×6.0 captive screws 1 that secure the secondary hard drive cover to the computer.
4–12 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures Har d dr i v e ✎ The hard drive spare part kit (spare part number 517639-00 1) includes left and right bracket rails, a connector cable, Mylar cover with tab, and 4 rubber isolators.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–13 2. Use the Mylar tab 1 to slide the hard drive to the left 2 , and then disconnect the hard drive cable 3 from the system board. 3. Remove the hard drive 4 from the hard drive bay.
4–14 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures Memor y module Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–15 WLAN modul e Ä CAUTION: The WLAN module and the WW AN module ar e not inter changeable .
4–16 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures ■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, A.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–17 Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
4–18 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures 1. Disconnect the WLAN antenna cables 1 from the WLAN module. ✎ The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The gray WLAN antenna cable is connected to the WLAN module “Aux” terminal.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–19 RT C b at te r y Before removing the RTC ba ttery, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
4–20 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures TV t uner mo dule ✎ The TV tuner module spare part kit does not include a TV tuner module cable. The TV tuner module cable is included in the Cable Kit, spare part number 516328-001.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–21 Switch co ver and k e yboar d Description Spare part number Switch cover, Moonlight White color (includes LED board and cabl.
4–2 2 Maintenance and Servi ce Guide Remo val and r eplacement pr ocedures Before removing the switch cover and keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–2 3 3. Turn the computer display-side up, with the front toward you. 4. Open the computer as far as possible. 5. Lift the rear edge 1 of the switch cover until it detaches from the computer.
4–2 4 Maintenance and Se rvi ce Guide Remo val and r eplacement pr ocedures 9. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. 10. Remove the keyboard.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–2 5 P ower button boar d Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
4–2 6 Maintenance and Se rvice Gui de Remo val and r eplacement pr ocedures Speak er assembly Before removing the speaker assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–2 7 Bluetooth module ✎ The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 516328-001.
4–2 8 Maintenance and Servi ce Guide Remo val and r eplacement pr ocedures Display assembl y ✎ All display assemblies include a webcam, 2 microphones, and 2 wireless antenna transceivers and cables. Before removing the display assembly, follow these steps: 1.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–2 9 Remove the display assembly: 1. Disconnect the display panel cable 1 and the webcam/microphone cable 2 from the system board. 2. Remove the WLAN antenna cables from the clips 3 built into the top cover.
4–30 Mainte nance and Serv ice Guid e Remo val and r eplacement pr ocedures ✎ Steps 6 through 21 provide display panel removal informa tion for computer models equipped with BrightView display assemblies. See steps 22 through 34 for displa y panel removal information for computer models equipped with AntiGlare display assemblies.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–31 10. If it is necessary to replace the we bcam module, pull the webcam module 1 up to release it from the adhesive strip. 11. Disconnect the webcam cable from the connector 2 on the webcam module.
4–3 2 Maintenance and Serv ice Guid e Remo val and r eplacement pr ocedures 18. If it is necessary to replace the display hing es, remove the four Phillips PM2.0×4.0 screws 1 that secure each display hinge to the display panel. 19. Remove the display hinges 2 .
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–3 3 ✎ Steps 22 through 34 provide display panel removal informa tion for computer models equipped with AntiGlare display assemblies. See steps 6 through 21 for display pa nel removal information for computer models equipped with BrightView display assemblies.
4–34 Main tenance and Se rvice Gui de Remo val and r eplacement pr ocedures 26. Disconnect the display logo LED cable from the display panel cable 1 , and then remove the antenna cables from the display assembly clip 2 , leaving them attached to the display enclosure.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–3 5 31. Disconnect the display panel cable 1 from the display panel, and then remo ve it from the back of the display panel 2 . 32. If it is necessary to remove the display hinges and bracket, remove the six Phillips PM2.
4–3 6 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures 34. If it is necessary to disassemble the display br acket, remove the two Phillips PM2.5×5.0 screws 1 , and remove the center of the bracket 2 . Reverse this procedure to reassemble and install the display assembly.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–3 7 To p c o v e r Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
4–38 Main tenance and Se rvice Gui de Remo val and r eplacement pr ocedures 3. Turn the computer right-side up, with the front toward you. 4. Disconnect the following cables from the system board: a. TouchPad board LIF cable 1 b. Fingerprint reader board LIF cable 2 (select models only) 5.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–3 9 6. Lift the rear edge 1 of the top cover until it rests at an angle. 7. Remove the top cover 2 by lifting it straight up.
4–40 Mainte nance and Serv ice Guid e Remo val and r eplacement pr ocedures S ystem board ✎ All system board spare kits include replacement thermal material.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–41 Remove the system board: 1. Disconnect the following cables from the system board: a. Audio/infrared board cable 1 ✎ The audio/infrared board ca ble connects to a LIF con nector on the system board.
4–4 2 Maintenance and Serv ice Guid e Remo val and r eplacement pr ocedures Å W AR NING : T o av oid damaging the optical dr i v e boar d , do not use the optical dr i ve boar d 1 to lift the sy stem boar d out of the base enc losur e. 3. Lift the right side of the system board up until it rests at an angle 2 .
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–4 3 Modem m odu le ✎ The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 516328-001. Before removing the modem module, follow these steps: 1.
4–44 Maintenance and S ervi ce Guide Remo val and r eplacement pr ocedures 2. Remove the Phillips PM2.0×4.0 screw 1 that secures the modem module to the system board. 3. Lift the modem module 2 up. 4. Disconnect the modem module cable 3 , and then remove the modem module from the system board.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–4 5 Audio/infrar ed boar d Before removing the audio/infrared board, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
4–46 Maint enance and Serv ice Gui de Remo val and r eplacement pr ocedures USB board Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–4 7 Subw oofer Before removing the subwoo fer, follow these steps: 1. Shut down the computer. If you are unsure whether the comput er is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
4–48 Main tenance and Se rvice Gui de Remo val and r eplacement pr ocedures TV tuner modul e cable ✎ The TV tuner module cable is available in the Cable Kit, spare part number 516328-001. Before removing the TV tuner module cable, follow these steps: 1.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–4 9 Modem m odu le cable ✎ The modem module cable including the RJ-11 jack is av ailable in the Cable Kit, spare part number 516328-001. Before removing the modem modul e cable, follow these steps: 1.
4–50 Ma intenance and Se rvi ce Guide Remo val and r eplacement pr ocedures P ower connector cable ✎ The power connector cable is available in the Cable Kit, spare part number 516328-001. Before removing the power connect or cable, follow these steps: 1.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–51 Fa n/heat sink assembl y ✎ The fan/heat sink assembly spare kit includes replacement thermal material. ✎ To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the right side and rear panel of the computer.
4–5 2 Maintena nce and Servi ce Guide Remo val and r eplacement pr ocedures 4. Remove the fan/heat sink assembly 3 by lifting it straight up. ✎ The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system board each time the fan/heat sink assembly is re moved.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–5 3 5. Turn the system board upside down, with the e xpansion port 3 and external monitor port toward you. 6. Disconnect the fan cable 1 from the system board. 7. Loosen the four Phillips PM2.
4–54 Main tenance and Se rvice Gui de Remo val and r eplacement pr ocedures Processor ✎ All processor spare part kits include replacement thermal material.
Remo val and r eplacement pr ocedures Maintenance and Servi ce Guide 4–5 5 Remove the processor: 1. Turn the processor locking screw 1 one-half turn counterclockwise until you hear a click.
Maintenance and Servi ce Guide 5–1 5 Setup Utility Starting t he Setup Utility The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. ✎ The fingerprint reader (select models only) cannot be used to access the Setup Utility.
5–2 Maintenance and S ervi ce Guide Setup Ut ility Nav igating and selec ting in the Setup Utility Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ■ To choose a menu or a menu item, use the arrow keys.
Setup Utili ty Maintenance and Servi ce Guide 5–3 Exiting the Setup Utility You can exit the Setup Utility with or without saving changes. ■ To exit the Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display.
5–4 Maintenance and S ervi ce Guide Setup Ut ility S ystem Configuration menu Diagnostics menu Select To do this Language Support Change th e Setup Utility language. Button Sound (select models only) Enable/disable the capaci tive button tapping sound.
Maintenance and Servi ce Guide 6–1 6 Specifications Computer specifications Metric U.S. Dimensions for computer models with BrightView display assemblies Width 41.26 cm 16.24 in Depth 27.70 cm 10.90 in Height (front to rear) 3.52 to 4.44 cm 1.38 to 1.
6–2 Maintenance and S ervi ce Guide Spe c ifica tions 17 .3-inch, HD+ AntiGlare displa y spec ifications (some models also support flush glass pan el co ver) Maximum altitude (unpressurized) Operati.
Spe c ifica tions Maintenance and Servi ce Guide 6–3 17 .3-inch HD+ BrightV ie w displa y spec ifications Hard dri ve specifications Metric U.S. Dimensions Height 30.7 cm 12.15 in Width 33.1 cm 17.03 in Diagonal 43.9 cm 17.29 in Number of colors Up to 16.
6–4 Maintenance and S ervi ce Guide Spe c ifica tions Blu-ra y ROM with L ightScribe D VD ± R / RW SuperMulti DL Dri ve specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT, .
Spe c ifica tions Maintenance and Servi ce Guide 6–5 DV D ± RW and CD-R W SuperM ulti Double -La yer Combo Dr iv e spec ifications S ystem DMA specifications, AMD Applicable disc Read: Write: CD-DA.
6–6 Maintenance and S ervi ce Guide Spe c ifica tions S ystem inter rupt specifications, AMD discrete graphics Hardware IRQ System function IRQ0 High precision event timer IRQ1 Standard 101-/102-Key.
Spe c ifica tions Maintenance and Servi ce Guide 6–7 S ystem inter rupt specifications, AMD UMA gr aphics Hardware IRQ System function IRQ0 High precision event timer IRQ1 Standard 101-/102-Key or M.
6–8 Maintenance and S ervi ce Guide Spe c ifica tions S ystem I/O addr ess spec ifications, AMD I/O address (hex) System function (shipping configuration) 0000 - 0008 DMA controller 000A - 000F DMA .
Spe c ifica tions Maintenance and Servi ce Guide 6–9 30F0 - 30F7 Standard Dual Channel PCI IDE Controller 30F8 - 30FF (discrete only) Standard Dual Channel PCI IDE Controller 4000 - 407F (discrete o.
6–10 Maintenance and S ervi ce Guide Spe c ifica tions S ystem memory map specifications, AMD disc rete gr aphic s Size Memory address System function 128 KB 000A0000-000BFFFF nV idia GeForce8400M G.
Spe c ifica tions Maintenance and Servi ce Guide 6–11 S ystem memory map specifications, AMD UMA graphics Size Memory address System function 128 KB 000A0000-000BFFFF nVidia MCP67M 16 KB B0000000-B0.
Maintenance and Servi ce Guide 7–1 7 Sc r e w listing This section provides specification and reference informat ion for the screws used in the computer. Some screws listed in this section are available in the Screw Kit, spare part number 5163277-001.
7–2 Maintenance and S ervi ce Guide Scr ew listin g Where used: 4 screws that secure the di splay assembly to the computer Where used: 4 screws that secure the display bezel to the disp lay enclosur.
Scre w listing Maintenance and Servi ce Guide 7–3 Where used: 11 screws on the bottom of the computer that secure the top cover to the base enclosure Where used: 2 screws on the top of the computer .
7–4 Maintenance and S ervi ce Guide Scr ew listin g Where used: 5 screws that secure the switch cover and keyboard to the computer.
Scre w listing Maintenance and Servi ce Guide 7–5 Phillips P M2.5×6 . 0 captiv e sc re w Where used: 4 captive screws that secure the primary ha rd drive cover to the primary hard drive bay Color Quantity Length Thread Head diameter Silver 17 6.0 mm 2.
7–6 Maintenance and S ervi ce Guide Scr ew listin g Where used: 3 captive screws that secure the secondary ha rd drive cover to the secondary hard drive bay Where used: 4 captive screws that secure .
Scre w listing Maintenance and Servi ce Guide 7–7 Where used: 6 captive screws that secure the discre te heat sink assembly to the system board.
7–8 Maintenance and S ervi ce Guide Scr ew listin g Phillips P M2.0×4. 0 sc r e w Where used: One screw that secures the audio board to the base enclosure Color Quantity Length Thread Head diameter Black 1 4.
Scre w listing Maintenance and Servi ce Guide 7–9 Phillips P M2.0×4. 0 sc r e w Where used: One screw that secures the power button board to the switch cover Color Quantity Length Thread Head diameter Silver 1 4.
7–10 Maintenance and S ervi ce Guide Scr ew listin g Phillips P M2.5×4. 0 scre w Where used: 2 screws (next to second hard drive bay) that secure the top cover to the computer Where used: One screw that secures the USB conn ector board to the base enclosure Color Quantity Length Thread Head diameter Black 3 4.
Scre w listing Maintenance and Servi ce Guide 7–11 Phillips P M2.5×4. 0 scre w Where used: 4 screws that secure the bottom cover to the display enclosure on computer models equipped with AntiGlare .
7–12 Maintenance and S ervi ce Guide Scr ew listin g Phillips P M3. 0×4. 0 sc re w Where used: 4 screws that secure the hard drive bracket to the hard drive Color Quantity Length Thread Head diameter Silver 4 4.
Scre w listing Maintenance and Servi ce Guide 7–13 Phillips P M2.0×3 .0 scre w Where used: 4 screws that secure the top cover to the computer Where used: 2 screws that secure the WLAN module to the base enclosure Color Quantity Length Thread Head diameter Silver 18 3.
7–14 Maintenance and S ervi ce Guide Scr ew listin g Where used: 4 screws that secure the keyboard to the computer Where used: One screw that secures the Bluetooth module to the computer.
Scre w listing Maintenance and Servi ce Guide 7–15 Where used: One screw that secures the webcam module to the display enclosure Where used: 4 screws that secure the hinge bracket to the di splay pa.
7–16 Maintenance and S ervi ce Guide Scr ew listin g Phillips P M2.5×5 .0 scre w (blac k) Where used: 4 screws that secure the top cover to the computer Color Quantity Length Thread Head diameter Black 4 5.
Scre w listing Maintenance and Servi ce Guide 7–17 Phillips P M2.5×5 .0 scre w (silver) Where used: 6 screws that secure the hinges to the display panel Where used: 2 screws that secure the bracket to the display panel Color Quantity Length Thread Head diameter Silver 8 5.
7–18 Maintenance and S ervi ce Guide Scr ew listin g Phillips P M2.5×5 .0 br oadh ead scre w (black) Where used: 3 broadhead screws that secure the system board to the computer Color Quantity Length Thread Head diameter Black 3 5.
Scre w listing Maintenance and Servi ce Guide 7–19 Phillips P M2.5×5 .0 br oadh ead scre w (silv er) Where used: 3 broadhead screws that secure the subwoofer to the base enclosure Color Quantity Length Thread Head diameter Silver 3 5.
7–20 Maintenance and S ervi ce Guide Scr ew listin g Phillips P M2. 0×2. 0 broadhead screw Where used: One broadhead screw that secures the fi ngerprint reader board to the top cover Color Quantity Length Thread Head diameter Silver 1 2.0 mm 2.0 5.
Maintenance and Servi ce Guide 8–1 8 Backup and r ecov er y Reco vering s y stem infor mation Recovery after a system failure is as complete as your most current backup.
8–2 Maintenance and S ervi ce Guide Back up and reco very ■ The computer must be connected to AC power during this process. ■ Only one set of recovery discs can be created per computer. ■ Number each disc before inserting it into the optical drive.
Back up and reco ve ry Maintenance and Servi ce Guide 8–3 Using Windo ws Backup and R estore To create a backup using Windows Backup and Restore, follow these steps: ✎ Be sure that the computer is connected to AC power before you start the backup process.
8–4 Maintenance and S ervi ce Guide Back up and reco very 3. Click the System Protection tab. 4. Click System Restore . 5. Follow the on-screen instructions. Pe r f o r m i n g a r e c o v e r y ✎ You can recover only files that you have previously backed up.
Maintenance and Servi ce Guide 9–1 9 Connec tor pin assignments 13 9 4 Audio -in (microphone) Pin Signal 1 Power 2 Ground 3 TPB- 4 TPB+ 5 TPA- 6 TPA+ Pin Signal 1 Audio signal in 2 Audio signal in 3.
9–2 Maintenance and S ervi ce Guide Connect or pin assi gnments Audio -out (headphone) External monitor Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Pin Signal 1 Red anal.
Connect or pin assi gnments Maintenance and Servi ce Guide 9–3 HDM I Pin Signal 1 Transition minimized different ial signal (TDMS) data 2+ 2 Transition minimized differential signal (TDMS) data 2 sh.
9–4 Maintenance and S ervi ce Guide Connect or pin assi gnments RJ-11 (modem) RJ- 45 (network) Pin Signal 1 U n u s e d 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused Pin Signal 1 Transmit + 2 Transmit - 3.
Connect or pin assi gnments Maintenance and Servi ce Guide 9–5 Univ ersal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground.
Maintenance and Servi ce Guide 10–1 10 P o wer cor d set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC.
10–2 Maintenance and S ervi ce Guide P ow er cord set requir ements Requir ements for specific countries or r egions Country/region Accredited agency Accredited agency Applicable note number Austral.
Maintenance and Servi ce Guide 11–1 11 Rec y c li ng Batter y When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal.
11–2 Maintenance and S ervi ce Guide Rec yclin g Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display be zel to the display assembly.
Rec yclin g Maintenance and Servi ce Guide 11–3 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 . 5. Remove all screws 1 that secure the display panel as sembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure.
11–4 Maintenance and S ervi ce Guide Rec yclin g 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the disp lay panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remove the screws 1 that secure the backlight cover to the display panel.
Rec yclin g Maintenance and Servi ce Guide 11–5 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Å W AR NING : The bac klight contains merc ur y . Ex er c ise cauti on when r emov ing and handling the backlight to a void damaging this component and caus ing expo sur e to the mer c ury .
11–6 Maintenance and S ervi ce Guide Rec yclin g 19. Disconnect the display panel cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel.
Maintenance and Servi ce Guide Index–1 Inde x 1394 port, location 2–7 A AC adapter light, location 2–9 AC adapters, spare part number 3–14 administrator password 5–3 antenna components 2–1.
Index Maintenance and Servi ce Guide Index–2 creating recovery discs 8–1 creating recovery points 8–3 D Diagnostics menu 5–4 Digital Media Slot 2–8 Digital Media Slot light 2–8 display ass.
Index Maintenance and Servi ce Guide Index–3 left-side components 2–7 light components 2–5 lights AC adapter 2–9 battery 2–6 caps lock 2–5 Digital Media Slot 2–8 drive 2–6 Num Lock 2.
Index Maintenance and Servi ce Guide Index–4 spare part numbers 3–5 , 4–54 product description audio 1–4 chipset 1–1 Ethernet 1–4 external media card 1–5 graphics 1–2 hard drives 1–3.
Index Maintenance and Servi ce Guide Index–5 spare part numbers 3–3 , 4–21 switch cover and keyboard removing 4–22 spare part numbers 4–21 system backup 8–1 system board removing 4–41 sp.
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