Instruction/ maintenance manual of the product 8210E HP (Hewlett-Packard)
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HP CD-Writer Plus 8200e/8210e u s e r ’ s g u i d e.
Copyright 1999. Hewlett-Packard Company. All rights reserved. Hewlett-Packard is a registered trademark of the Hewlett-Packard Company. Microsoft and Windows are U.
ii Laser Safety This unit employs a laser. Do not remove the cover or attempt to service this device due to the possibility of eye damage. CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser radiation exposure.
iii Table of Contents Contents of the Electronic User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . vi About USB Drives Device Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Maintaining the Data Flow to the Drive .
iv Contents of the Electronic User’s Guide Contents of the Electronic User’s Guide Additional information is available in the electronic User’s Guide. To view this online documentation click Start on the taskbar, point to Programs , HP CD-Writer Plus , Information , and select User’s Guide .
1 About USB Drives Device Performance USB (Universal Serial Bus) devices such as your new HP CD-Writer Plus are so easy to disconnect and reconnect that you may want to use other devices of this type. The information below can help you maintain the CD-Writer’s performance when other USB devices are connected to your computer.
2 Using the Right Cable Using the Right Cable The USB cable shipped with the CD-Writer Plus is a high-quality cable. Do not replace it with other cables or use cable extenders. Using lower quality cables could adversely affect drive performance. Choosing a Hub A hub allows you to connect multiple USB devices to your computer.
3 About Making CDs When Should I Use CD-R (Recordable or Write-Once) Discs? Files copied to a CD-R disc are permanently recorded on the disc. The space the files occupy on the disc cannot be used for anything else.
4 How do I Make CDs That Can be Read on Other Computers? How do I Make CDs That Can be Read on Other Computers? Use the Easy CD Creator (Data) software and CD-R discs when you want to create CDs you can share with other users, for example if you want to send the CD to your co-workers.
Can I Avoid Swapping Audio CDs In and Out of the Drive? 5 Can I Avoid Swapping Audio CDs In and Out of the Drive? Making an audio CD may involve swapping CDs in and out of drives many times.
7 Solving Installation Problems If you need further assistance after using the HP CD-DVD Toolbox and reviewing this chapter, contact HP Customer Care directly by calling the appropriate telephone number from the list beginning on page 15.
8 Troubleshooting ■ If the drive is not receiving power, check that a power supply is plugged into the rear of the drive. Then make sure the power supply is connected to a wall outlet or power strip. ■ Make sure the wall outlet or power strip you are using has power.
Troubleshooting 9 driver, and then select the floppy drive as the location to search for the drivers. Make sure the Drivers diskette provided with the CD- Writer Plus is in the floppy drive. ■ If reconnecting the USB data cable has no effect, click Start on the taskbar, select Settings and then Control Panel .
11 Customer Support HP Customer Care Online www.hpcdwriter.com Visit the HP CD-Writer web site at http://www.hpcdwriter.com and click on Technical Support to get immediate access to a wealth of up-to- date information 24 hours a day, seven days a week.
12 HP Customer Care by Phone HP Customer Care by Phone Phone Support During Warranty During the warranty period telephone support is provided free of charge and only long-distance charges apply. The list of telephone numbers begins on page 15. After the Warranty After the warranty period support is still available for a per-incident fee.
Before You Call HP 13 Where to Find This Information Drive series number The drive’s series number appears on the front of the CD-Writer Plus drive. Example: 7500 Series Drive firmware version Drive.
14 Before You Call HP Computer brand and model The computer brand appears on the front of your computer and in the documentation that came with your computer. Example: HP Pavilion 8490. Operating system and amount of memory (RAM) installed In Windows 98 , from the Start menu on the taskbar, select Settings and then Control Panel .
Telephone Numbers 15 Telephone Numbers For telephone number updates: http://www.hp.com/cpso-support/guide/psd/cscinfo.html USA (Support available 24 hours a day, 7 days a week) Literature and dealer referral .
16 Telephone Numbers Hungary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 01 343 0310 Ireland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 01 662 55 25 Israel (M-F, CET + 1hr) . . . . . . . . . . . . . . . . 09 952 4848 Italy .
Returning a Drive 17 Returning a Drive If your Hewlett-Packard product requires repair or replacement, call the appropriate number for your country/region from the list beginning on page 15 to receive instructions.
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However, one of the most important roles played by the user manual is to help in solving problems with HP (Hewlett-Packard) 8210E. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP (Hewlett-Packard) 8210E along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
