Instruction/ maintenance manual of the product 344524-001 HP (Hewlett-Packard)
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Main tenan ce and Ser vice Gui de HP Notebook Expansi on Base Doc ument P art Number : 3 44 5 2 4 -001 January 2004 This guide is a troubleshooting reference used for maintaining and servicing the HP Notebook E xpansion Base.
© Copyright 2004 He wlett-Packard De velopment Company , L.P . The information contained herein is su bject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompan ying such products and services.
Maintenance and Serv ice Guide iii Cont ent s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–3 1.3 Wireless Accessories .
iv Maintenance and Servi ce Guide Cont en ts 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the HP Notebook Expansion Base for Disassembly .
Maintenance and Serv ice Guide 1–1 1 Product Des c ription The HP Notebook Expansion Base expands the connecti vity of HP Compaq Business Notebook nx9100 Series; HP Pa vilion zd7000, zv5000, and zx5000 Seri es notebook PCs; and the Compaq Presario R3000 Series notebook PC.
1–2 Maintenance and Servi ce Guide Produc t Descr iption 1.1 F e a t u r e s ■ A C power (charges attached notebook while dock ed) ■ Supports panel sizes up to 17” wide ■ Altec Lansing speak.
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–3 1 .2 Exter nal C om ponents The external components on the front panel of the Expansion Base are sho wn below and described in T able 1-2.
1–4 Maintenance and Servi ce Guide Produc t Descr iption Ta b l e 1 - 2 Front Components Item Component Function 1 Expansion cable Connects the HP Notebook Expansion Base to the notebook computer . 2 Stereo speaker assembly Produces stereo sound from the notebook.
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–5 The external components on the right side of the Expansion Base are sho wn below and described in T able 1-3 .
1–6 Maintenance and Servi ce Guide Produc t Descr iption The external components on the re ar of the Expansion Base are sho wn below and described in T able 1-4.
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–7 T able 1-4 Rear P anel Components Item Component Function 1 Expansion cable Connects the Expansion Base to a notebook computer . 2 RJ-11 jack Connects a modem cable from the Expansion Base to a notebook.
1–8 Maintenance and Servi ce Guide Produc t Descr iption The external components on the le ft side of the Expansion Base are sho wn below and described in T able 1-5. Lef t -Sid e Comp on en ts Ta b l e 1 - 5 Left-Side Components Item Component Function 1 K ensington security cable slot Connects an optional security cable.
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–9 1. 3 W i r e l e s s A c c e s s o r i e s Ta b l e 1 - 6 Wireless Accessories Item Component Function 1 Wireless ke yboard Connects to the Expansion Base without ac a b l e . 2 Receiver Connects to a USB por t on the Expansion Base.
1–10 Maintenance and Servi ce Guide Produc t Descr iption 1. 4 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the HP Notebook Expansion Base.
Maintenance and Serv ice Guide 2–1 2 T r oubl eshooting Å W ARN IN G: Only au thori z ed techni ci ans trained b y HP should re pair this equipment . All trouble shooting and repair pr ocedures ar e detailed to allo w only subas sembly/module le vel r epair .
2–2 Maintenance and Servi ce Guide T roubleshooting Problems and Solu tions The follo wing tables list possible problems, the possible cause of each problem, and the recommended solution. Ta b l e 2 - 1 P ower Prob lems and Solutions Prob lem P ossible Cause Solution The blue indicator light does not come on.
T roubleshooting Maintenance and Serv ice Guide 2–3 Ta b l e 2 - 2 External Device Pr oblems and Solutions Prob lem P ossible Cause Solution A new de vice is not recognized as part of the notebook system. The de vice cable or power cord is loose. ■ T est the device first b y plugging it into the appropriate notebook connector .
Maintenance and Serv ice Guide 3–1 3 I llustra ted P ar ts C atal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers.
3–2 Maintenance and Servi ce Guide Illustrated P ar ts Catal og 3.2 HP Notebook Expansion B ase Maj or Co mpo nent s HP Notebook Expansion Ba se major componen ts.
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: HP Notebook Expansion Base Major Components Item Description Spare P ar t Number 1 Back panel (with mode.
3–4 Maintenance and Servi ce Guide Illustrated P ar ts Catal og HP Notebook Expansion Ba se miscellaneous components.
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: HP Notebook Expansion Base Miscellaneous Components Item Description Spare P ar t Number 1 Receiver 348088-001 2 Wireless mouse 348087-001 3 Wireless keyboar d ADP A ustralia Brazil Canada (F r.
3–6 Maintenance and Servi ce Guide Illustrated P ar ts Catal og Ta b l e 3 - 2 Spare P ar ts: HP Notebook Expansion Base Miscellaneous Components (not illustrated) Item Description Spare P ar t Numb.
Maintenance and Serv ice Guide 4–1 4 Remo v a l and Repl a cemen t Preliminaries This chapter provides essential information for proper and safe remov a l and replacement service.
4–2 Maintenance and Servi ce Guide Remo val and Replacement Pr eliminaries Pl a s t i c Par t s Using excessi ve force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Remo val and R eplacement Pr eliminarie s Maintenance and Serv ice Guide 4–3 4.4 P ac k agin g and T ranspor ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.
4–4 Maintenance and Servi ce Guide Remo val and Replacement Pr eliminaries 4.5 W orksta tion Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approv ed static-shielding material (refer to T able 4-2, Static-Shielding Materials) .
Remo val and R eplacement Pr eliminarie s Maintenance and Serv ice Guide 4–5 4.6 Groundin g Eq uipm ent an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system.
4–6 Maintenance and Servi ce Guide Remo val and Replacement Pr eliminaries ■ Material-handling packages ■ Nonconducti ve plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic voltage le vels and protectiv e materials T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated by dif ferent activities.
Maintenance and Serv ice Guide 5–1 5 Remo v a l and Repl a cemen t Procedur es This chapter provides remo val and replacement procedures. There are 37 scre ws and standoffs, in six dif ferent sizes, that must be remov ed, replaced, and loosened when servicing the Expansion Base.
5–2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 . 1 Serial N umber Report the Expansion Base serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the Expansion Base.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 5 .2 Disasse mbly Sequence C hart Use the chart belo w to determine the section number to be referenced when removing Expansion Base components. Disassembl y Sequence Char t Section Description # of Screws Removed 5.
5–4 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 .3 Preparing t he HP Notebook Expansion Ba se for Disa ssemb ly Perform the follo wing steps before disassembling the Expansion Base: 1.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 5. 4 B a s e Pl a t e Spare P ar t Number Information 1. T urn the Expansion Base upside down with the front facing aw ay from you. 2. Remov e the four PM2.5×17.0 screws 1 that secure the base plate to the base enclosure.
5–6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 .5 Upp er Chassis 1. Prepare the Expansion Base for disassembly (Section 5.3) . 2. Remov e the base plate (Section 5.4) . 3. T urn the Expansion Base right-side up with the rear panel facing you.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–7 6. Lift the front edge of the rear cov er up 1 until it disengages from the base enclosure.
5–8 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 8. Disconnect the follo wing cables from the system board: 1 4-wire cable 2 2-wire RJ-11 modem cable 3 50-pin cable 4 6-wire c.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–9 9. Remov e the two PM2.0×4.0 scre ws 1 that secure the upper chassis to the base enclosure. 10. Swing the top edge of the upper chassis upward 2 to disengage it from the base enclosure.
5–10 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 .6 P o w er S upply 1. Prepare the Expansion Base for disassembly (Section 5.3) . 2. Remov e the base plate (Section 5.4) . 3. Remov e the upper chassis (Section 5.5) . 4. T urn the base enclosure upside down with the front facing you.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–11 6. T urn the base enclosure right-side up with the rear facing you. 7. On the base enclosure, disconnect the po wer supply cable 1 from the system board. 8. Lift the po wer supply and shield approximately one inch 2 .
5–12 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 7 Sys t e m B o a r d 1. Prepare the Expansion Base for disassembly (Section 5.3) . 2. Remov e the base plate (Section 5.4) . 3. Remov e the upper chassis (Section 5.5) . 4.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–13 8. Swing the top left edge of the system board clockwise 1 until the audio connector 2 disengages from the hole 3 in the base enclosure. 9. Remov e the system board from the base enclosure 4 .
5–14 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 8 F r o n t Tra y C ove r 1. Prepare the Expansion Base for disassembly (Section 5.3) . 2. Remov e the base plate (Section 5.4) . 3. Remov e the upper chassis (Section 5.5) .
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–15 7. T urn the upper chassis right-side up with the expansion cable facing you. 8. Slide the front tray cov er upward and then aw ay from you to re move it . Remo ving the fr ont tra y cov er Re verse the abov e procedure to install the front tray cov er .
5–16 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 9 B a c k Pa n e l 1. Prepare the Expansion Base for disassembly (Section 5.3) . 2. Remov e the base plate (Section 5.4) . 3. Remov e the upper chassis (Section 5.5) . 4. Remov e the front tray cove r (Section 5.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–17 5. 1 0 E x p a n s i o n C a b l e 1. Prepare the Expansion Base for disassembly (Section 5.3) . 2. Remov e the base plate (Section 5.4) . 3. Remov e the upper chassis (Section 5.
5–18 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 . 1 1 Spea k er Asse mbl y 1. Prepare the Expansion Base for disassembly (Section 5.3) . 2. Remov e the base plate (Section 5.4) . 3. Remov e the upper chassis (Section 5.5) .
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–19 8. Rotate the chassis 180 degrees to ward you. 9. Slide the speaker assembly a way from you 1 to disengage it from the chassis. 10. Lift the edge of the speaker assembly to remo ve it from the chassis 2 .
5–20 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 1 2 Fr o n t C a s e 1. Prepare the Expansion Base for disassembly (Section 5.3) . 2. Remov e the base plate (Section 5.4) . 3. Remov e the upper chassis (Section 5.5) . 4. Remov e the front tray cove r (Section 5.
Maintenance and Serv ice Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 HP Notebook Expansion Base Dimensions Height Width Depth 22.8 cm 31.8 cm 29.8 cm 9 in 12.5 in 11.75 in W eight 3.5 kg 7.
6–2 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 2 Internal A C Adapter P ower supply 160 W with PFC Rated input voltage Rated input current Rated frequency 100 to 240 V A C RMS 1.
Maintenance and Serv ice Guide A–1 A Conn ec tor P in As signm en ts Ta b l e A - 1 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 U.
A–2 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e A - 2 RJ-11 Modem Pin Signal Pin Signal 1U n u s e d 4U n u s e d 2 Tip 5 Unused 3R i n g 6U n u s e d Ta b l e A - 3 Universa.
Connec tor Pin As signments Maintenance and Serv ice Guide A–3 Ta b l e A - 4 S-Video Pin Signal Pin Signal 1 Ground (Y) 3 Y -Luminance (Intensity) 2 Ground (C) 4 C-Chrominance (Color) Ta b l e A - .
A–4 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e A - 6 Serial Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receiv e data 7 Ready to send 3 T ransmit data 8 Clear .
Connec tor Pin As signments Maintenance and Serv ice Guide A–5 Ta b l e A - 7 S/PDIF A udio Line-Out Ta b l e A - 8 Video Pin Signal Pin Signal 1 A udio signal 2 Ground/retur n Pin Signal Pin Signal.
Maintenance and Serv ice Guide B–1 B P o w er Cord Set Req uirements 3-Con duc tor P o wer Cord Set The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C.
B–2 Maintenance and Servi ce Guide P ow er Cord Set R equirements Countr y- Spec ifi c Requirements 3-Conductor P ower Cord Set Requirements Country Accredited Agency Applicable Note Number A ustral.
P ow er Cor d Set Requirements Maintenance and Serv ice Guide B–3 United Kingdom BSI 1 United States UL 2 Notes 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.
Maintenance and Serv ice Guide C–1 C Scre w List ing This appendix provides specif ication and reference information for the scre ws used in the HP Notebook Expansion Base. All scre ws listed in this appendix ar e av ailable in the Miscellaneous Scre w Kit, spare part number 347439-001.
C–2 Maintenance and Serv ice Guide Scr ew Listing Phillips M2 .5×17 . 0 scr ew locations Ta b l e C - 1 Phillips PM2.5×17.0 Screw Color Qty . L ength Thread Head Width Bronze 4 17.0 mm 2.5 mm 6.0 mm Where used: F our screws that secure the bas e plate to the base enclosure (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide C–3 Phillips M2 . 0×6. 0 scr ew locations Ta b l e C - 2 Phillips PM2.0×6.0 Screw Color Qty . L ength Thread Head Width Bronze 10 6.0 mm 2.0 mm 4.5 mm Where used: Five scre ws that secure the powe r supply to the base enclosure (documented in Section 5.
C–4 Maintenance and Serv ice Guide Scr ew Listing Phillips M2 . 0×6. 0 scr ew locations Ta b l e C - 2 Phillips PM2.0×6.0 Screw (Continued) Color Qty . L ength Thread Head Width Bronze 10 6.0 mm 2.0 mm 4.5 mm Where used: T wo scre ws that secure the rear cover to the base enclosure (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide C–5 Ta b l e C - 2 Phillips PM2.0×6.0 Screw (Continued) Phillips M2 . 0×6. 0 scr ew locations Color Qty . L ength Thread Head Width Bronze 10 6.0 mm 2.0 mm 4.5 mm Where used: Three screws that secure the sys tem board to the base enclosure (documented in Section 5.
C–6 Maintenance and Serv ice Guide Scr ew Listing HM5 .0×9 .0 sc re w locations Ta b l e C - 4 HM5.0×9.0 Standoff Color Qty . L ength Thread Head Width Silver 2 9.0 mm 5.0 mm 5.0 mm Where used: T wo standoffs that secure the syst em board to the base enclosure (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide C–7 Phillips M2 . 0×4.0 sc re w locations Ta b l e C - 5 Phillips PM2.0×4.0 Screw Color Qty . L ength Thread Head Width Bronze 18 4.0 mm 2.0 mm 4.0 mm Where used: T wo scre ws that secure the upper chassis to the base enclosure (documented in Section 5.
C–8 Maintenance and Serv ice Guide Scr ew Listing Phillips M2 . 0x4.0 sc r ew locations Ta b l e C - 5 Phillips PM2.0x4.0 Screw (Continued) Color Qty . L ength Thread Head Width Bronze 18 4.0 mm 2.0 mm 4.0 mm Where used: F our screws that secure the front tra y cover to the upper chassis (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide C–9 Phillips M2 . 0x4.0 sc r ew locations Ta b l e C - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . L ength Thread Head Width Bronze 18 4.0 mm 2.0 mm 4.0 mm Where used: F our screws that secure th e bac k panel to the chassis (documented in Section 5.
C–10 Maintenance and Servi ce Guide Scr ew Listing Phillips M2 . 0x4.0 sc r ew locations Ta b l e C - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . L ength Thread Head Width Bronze 18 4.0 mm 2.0 mm 4.0 mm Where used: T wo scre ws that secure the spea ker assemb ly to the chassis (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide C–11 Phillips M2 . 0x4.0 sc r ew locations Ta b l e C - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . L ength Thread Head Width Bronze 18 4.0 mm 2.0 mm 4.0 mm Where used: Six screws that secure the front case to the chassis (documented in Section 5.
C–12 Maintenance and Servi ce Guide Scr ew Listing Phillips M2 . 0x2 .0 sc re w locations Ta b l e C - 6 Phillips PM2.0×2.0 Screw Color Qty . L ength Thread Head Width Silver 4 2.0 mm 2.0 mm 8 mm Where used: F our screws that secure the e xpans ion cable brac kets to the chassis (documented in Section 5.
Maintenance and Serv ice Guide Index–1 Ind e x A AC adapter specifications 6–2 audio line-out pin assignments A–3 B back panel removal 5–16 spare part number 3–3 base enclosure, spare part n.
Index–2 Maintenance and S ervice Guide Index G grounding equipment and methods 4–5 H headphone jack 1–5 K keyboard, wireless 1–9 L left-side components 1–5 M Miscellaneous Plastics Kit, spar.
Index Maintenance and Serv ice Guide Index–3 system board removal 5–12 spare part number 3–3 system board cables, removal 5–8 T tools required 4–1 transporting precautions 4–3 troubleshoot.
An important point after buying a device HP (Hewlett-Packard) 344524-001 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP (Hewlett-Packard) 344524-001 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP (Hewlett-Packard) 344524-001 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP (Hewlett-Packard) 344524-001 you will learn all the available features of the product, as well as information on its operation. The information that you get HP (Hewlett-Packard) 344524-001 will certainly help you make a decision on the purchase.
If you already are a holder of HP (Hewlett-Packard) 344524-001, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP (Hewlett-Packard) 344524-001.
However, one of the most important roles played by the user manual is to help in solving problems with HP (Hewlett-Packard) 344524-001. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP (Hewlett-Packard) 344524-001 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
