Instruction/ maintenance manual of the product 20-Feb HP (Hewlett-Packard)
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hp sur estor e tape libr ar y 2/20, 4/4 0, 6/6 0, 8/80, and 10/100 ser i es user ’s guide.
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2/20, 4/40, 6/60, 8/80, and 10/100 series hp sur e sto r e t a pe libr ary user g u id e Product Number: C9521-90002 Edition 5 June 2002 © 2002 Hewlett-Packard Company.
2N o t i c e hp surestore ta pe libr ary Notice This document contains information that is pr otected b y copyr ight . All r ights ar e reserv ed. No part of this document may be photocop ied , r eproduced , or translated into another language. T he information contained in this doc ument is sub ject to change w ithout noti ce.
hp sure stor e tape library Rev ision History 3 Glossary Glossary: Includes technical terms used in this manual. Re vision History Edition 1 June 199 9: C7 200-90000 Initial release. Edition 2 April 2000: C7 200-90011 Updated Fibre Channel , remote management card, and front panel information.
4 Updates hp surest ore tape lib rary.
5 Notice 2 Typographical Conventions and Terms 2 In This Manual 2 Revision History 3 Updates 3 Chapter 1 Installing the Library 11 Chapter Overview 1 1 Identifying Product Compo nents 12 Choosing a Lo.
6 Chapter Overview 59 Front Panel Overvi ew 60 Status Bar 61 Nesting 63 Understanding the Menu Structure 64 Using Tapes 65 Mixed Media 66 Media Migrati on 67 HP Library & Tape Tools 67 Service Pro.
7 Management Programs 98 Configuring the Remote Manageme nt Card 99 Retrieving Information about th e Remote Management Card 101 Configuring the Library for Fibre Channel 102 Configuration 102 Retriev.
8 Removing and Replacing Cards 160 Removing a Card 160 Replacing a Card 161 Removing and Replacing Drive Modules 162 Unloading a Tape from a Drive 162 Taking a Drive Offline (for on-l ine drive rep la.
9 Registering Your Product 19 6 Support Services 197 SupportPacks 197 Service Contra cts 199 Backup Software Supp ort 201 Contacting HP Customer Support 202 Information Needed for Support 202 Telephon.
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Chapter O vervi ew 11 Installing the Library Chapter Over vie w This chapter describes the following: ■ Identifying Pr oduc t Components on page 12 ■ Choosing a Location on page 14 ■ Installing .
12 I dentifying Product Components Chapter 1 Identif ying Pr oduc t Components The com ponents listed in T able 1 may be suppli e d with the libr ar y , depending on the libr ar y configur ation .
Chapter 1 Identifying Product Components 13 Chapter 1 Fig u re 1 Accessor ies Note Y our c able s may l ook differ ent f rom t hose in Figu re 1 . Cable types vary depending on library model. 11 Re gulat ory Insert Con tains saf ety and r egulat ory infor mation .
14 C hoosing a Location Chapter 1 Choosing a Location Choose a loc ation that me ets the cr iteria listed in T abl e 2 . F or additional spe cificatio ns, refer to Technical Specifications on page 181.
Chapte r 1 Choosing a Location 15 Chapter 1 Clea rance 2/20, 4/40, and 6/60 ser ies s tan d-alo ne conf igur ati ons — loca ted on or belo w a tabl e: Bac k: 5 6 cm (2 2 in) f or cooling an d servi ce. F ront: 86 cm (34 in) for oper ator access. Sides: 56 cm (2 2 in) for remo val of the external cov er .
16 C hoosing a Location Chapter 1 Rac k l o c a t io n r equirements F or 8/80 and 10/100 serie s libr arie s only . Ref er to th e Rack S ystems User’s Ma nual (incl uded with the acc essory kit or av ailable at http://w w w .hp .com/rac ksolutions ) fo r m ore i n form a ti on o n installing the r ack .
Chapter 1 Installing th e 2/20, 4/40 & 6/60 Series Libraries into a Rack 17 Chapter 1 Installing the 2/20, 4/40 & 6/60 Series L ibrar ies into a Rac k The instr uctions in this sectio n appl y to 2/20, 4/40, and 6/60 ser ies libr ar ies moun ted in a st andar d 19-inch r ack w ith a depth be tween 2 4 and 34 inc hes .
18 Installing the 2/20, 4/40 & 6/60 Ser ies Libraries into a Rack Chapter 1 Fig u re 2 Rack Kit P ar t s Note The r ack kit include s extr a trim b r ack ets. The smalle r flush-mount tr im br ack ets ar e used with f lush-mount r acks. T he lar ger trim br acke ts are typ icall y used w ith older HP rac ks that have a 5 5mm beze l depth .
Chapter 1 Installing th e 2/20, 4/40 & 6/60 Series Libraries into a Rack 19 Chapter 1 Rackmounting the Library WA R N I N G Befor e you begin, low er the rack ’ s leveler f e et with the op en- ended w r ench, and e xtend the r ack ’s anti-tip foot .
20 Installing the 2/20, 4/40 & 6/60 Ser ies Libraries into a Rack Chapter 1 Fig u re 3 Clip Nut P lacement (2/20 Ser ies) Fig u re 4 Clip Nut P lacement ( 4 /40 Ser ies) # # # # # # # # # # # # # .
Chapter 1 Installing th e 2/20, 4/40 & 6/60 Series Libraries into a Rack 21 Chapter 1 Fig u re 5 Clip Nut P lacement (6/60 Ser ies) 2 . Align the upper (black) rail with the top two clip nuts and lo osely install a scr ew int o e ach clip n ut . Slide the r ail out so that it eq uals the rac k depth , and attach to the back clip nu ts.
2 2 Installing the 2/20, 4/40 & 6/6 0 Series Libr aries into a Rack Chapter 1 3. Align the low er (black/ silver ) rail with the low er two clip nuts, and loosely install a scr ew into eac h clip nut . (See Fig u re 6 .) a . Sli de the r ail so that it equals the r ack dep th , and loose ly install the scr ews.
Chapter 1 Installing th e 2/20, 4/40 & 6/60 Series Libraries into a Rack 23 Chapter 1 4. Inst all the libr ary . WA R N I N G The m ajo rity of the w ei ght is near t he back o f the lib rary . Use appr opr iate f orce w hen lifting the lib r ar y , while ensur ing the libr ar y r emains le vel to a vo id ov erturning .
24 Installing the 2/20, 4/40 & 6/60 Ser ies Libraries into a Rack Chapter 1 4/40 and 6/60 Series L ibraries: Use a mechanical lift that is r ated to the wei g ht of the libr ary , and follo w the steps below to install the library . a . Br eak awa y the edges of the pac king mater ial at the bottom of the libr ar y .
Chapter 1 Installing th e 2/20, 4/40 & 6/60 Series Libraries into a Rack 25 Chapter 1 WA R N I N G Do not mov e the libr ar y with out additi onal help or an appropr iately rated lif t device. The 2/2 0 series li brary weighs 40 kg (8 7 lb). The 4/40 ser ies libr ary weighs 7 5 k g (165 lb).
2 6 Installing the 2/20, 4/40 & 6/60 Series L ibraries into a Rack Chapter 1 4/40 and 6/60 Series L ibraries: a . Ensure acce ss to the top o f the libr ary . If necessary , push the lib r ar y to the ser vice pos it ion to a cc ess the top cover .
Chapter 1 Installing th e 2/20, 4/40 & 6/60 Series Libraries into a Rack 27 Chapter 1 7 . Insert tr im br ackets in to the slots on each si de of the library ( Fig u re 11 through Fig u re 1 3 ). Fig u re 11 Tr i m B r a c k e t s ( 2 / 2 0 S e ri e s ) Note The r ack kit includes e xtra tr im brac kets .
28 Installing the 2/20, 4/40 & 6/60 Ser ies Libraries into a Rack Chapter 1 Fig u re 12 Tr i m B r a c k e t s ( 4 / 4 0 S e r i e s ) Note The r ack kit include s extr a trim b r ack ets. The smalle r flush-mount tr im br ack ets ar e used with f lush-mount r acks.
Chapter 1 Installing th e 2/20, 4/40 & 6/60 Series Libraries into a Rack 29 Chapter 1 Fig u re 13 Tr i m B r a c k e t s ( 6 / 6 0 S e r i e s ) Note The r ack kit includes e xtra tr im brac kets . The smalle r flush-mo u nt tr im br ack ets ar e used with f lush-mount r acks.
30 Installing the 2/20, 4/40 & 6/60 Ser ies Libraries into a Rack Chapter 1 8. Open th e tape dr aw ers and ti ghten the s cr ew s to secur e the libr ary into place ( Fig u re 1 4 ). — For tr im br ack ets, tight en the ex isting thumbsc re ws.
Chapter 1 Preparing the Host for Installation 31 Chapter 1 Prepar ing t he Host for Installation Install the S CSI host bu s adapter car d( s) and compatible dri ver(s) .
3 2 Connec ting and P ower ing on the Library Chapter 1 Connecting and P o werin g on th e Libr ar y This secti on includ es info rmat ion and illu str ations f or the follo wing: ■ L ibr ary back p.
Chapter 1 Connecti ng and P owering on the Library 33 Chapter 1 Libr ar y Bac k P anel Fig u re 15 Libr ary Back P anel F eatures DRV DRV 9 DRV DRV 10 10 DRV DRV 7 DRV DRV 8 DRV DRV 5 DRV DRV 6 DRV DR.
34 Connec ting and P ower ing on the Library Chapter 1 SCSI Cable Connec tions Note Re fer t o Fibre Channel Cable Connections on page 41 if the libr ar y is confi gur ed wit h F ibre Ch annel.
Chapter 1 Connecti ng and P owering on the Library 35 Chapter 1 6. C o n n e c t a c a t e g o r y 5 e t h e r n e t c a b l e f ro m t h e re m o t e m a n a g e m e n t c a rd to an activ e net wor k p ort (see Using the Remote Manag ement Card on page 9 6) .
36 Connec ting and P ower ing on the Library Chapter 1 Fig u re 16 2/20 Se ri es S CSI C able C onnecti ons 1H o s t ( u s e r c o n f i g u r e d ) 2 R emot e management car d LAN connecti on 3 Appro.
Chapter 1 Connecti ng and P owering on the Library 3 7 Chapter 1 Fig u re 17 4/40 Se ri es S CS Ca ble Con nect io ns 56 4 3 2 1 LAN 3 8 7 1H o s t ( u s e r c o n f i g u r e d ) 2 R emote management.
38 Connec ting and P ower ing on the Library Chapter 1 Fig u re 18 6/60 Series S CS Cable Connections 10 56 4 3 2 1 LAN 3 8 7 9 1 Host (use r configur ed) 6 SC SI cable f r om dri ve 2 t o host 2 Rem .
Chapter 1 Connecti ng and P owering on the Library 3 9 Chapter 1 Fig u re 19 8/80 and 10/100 Ser ies S CSI C able C onnecti ons DRV DRV 1 DRV DRV 2 DRV DRV 3 DRV DRV 4 DRV DRV 5 DRV DRV 6 DRV DRV 7 DR.
40 Conn ecting and P owering on the Library Chapter 1 T able 3 8/80 and 1 0/1 00 Series SCS I Ca ble Connec tions 1H o s t ( u s e r c o n f i g u r e d ) 2 Remo te management car d L AN connection 3 .
Chapter 1 Connecti ng and P owering on the Library 41 Chapter 1 Fibr e Channel Cable Conn ec tions The r e ar e sev eral F ibr e Channel cabling options . Fi g u re 2 0 pr ovi des a n ove r vi ew . Note When usin g hubs or switc hes, consu lt the user documentation for those pr oducts.
4 2 Connec ting and P ower ing on the Library Chapter 1 The f ollo wing s teps illu str ate a F ibre C hannel connecti on between the host , hub or swit c h , and libr ary . R efe r to Fig ure 22 on page 45 thr ough Fig u re 25 on page 4 8 , and connec t the libr ary as f ollo ws: 1.
Chapter 1 Connecti ng and P owering on the Library 43 Chapter 1 f . Connect t he F ibre Channe l cable(s) to the host , hub , or sw itch . If necessary , connect the F ibr e Channel cable t o the GBIC pr ov ided bef ore connecting t o the host , hub , or sw itch .
44 Conn ecting and P owering on the Library Chapter 1 7. For 8/80 and 10/100 Series Libr aries : Conn ect the po wer c or ds on the r ack to a po we r outl et on eac h library lev el. For 2/20, 4/40, and 6/60 series librar ies, skip to th e next step .
Chapter 1 Connecti ng and P owering on the Library 45 Chapter 1 Fig u re 22 2/20 Se ri es F ibr e Ch anne l Con nect io ns 2 1 8 5 4 4 3 LAN 7 6 1 Hosts (u ser confi g ur ed) 5 S CSI cabl e fr om the .
46 Connec ting and P ower ing on the Library Chapter 1 Fig u re 23 4/40 Se ri es F ibr e Ch anne l Con nect io ns 2 1 4 10 9 8 5 4 3 LAN 7 6 1 Hosts (u ser configur ed) 6 SC SI cable f r om bus 1 on t.
Chapter 1 Connecti ng and P owering on the Library 4 7 Chapter 1 Fig u re 24 6/60 Ser ies F ibr e Channel Connecti on s 2 1 4 12 9 8 5 4 3 LAN 7 6 12 10 11 4 1 Hosts (u ser conf igured) 7 SCS I cable .
48 Conn ecting and P owering on the Library Chapter 1 Fig u re 25 8/80 and 10/100 Serie s F ibre Channe l Connections 6 4 LAN 1 2 37 48 56 6 6 6 6 9 10 12 14 16 13 11 15 4 4 4 DRV 1 DRV 2 DRV 3 DRV 4 .
Chapter 1 Connecti ng and P owering on the Library 4 9 Chapter 1 T able 4 8/80 and 1 0/1 00 Series Fibre C hannel Connec tions 1H o s t ( u s e r c o n f i g u r e d ) 2H u b o r s w i t c h 3 R emot .
50 Ver if ying the Host Configuration Chapter 1 V er if ying the Host Configuration Once the libr ar y is connected to a host , the oper ating syst em must be confi gured to r ecogniz e it (if it has not alr eady been conf igured).
Chapter 1 V erifying the Host Configuration 51 Chapter 1 Win d ows N T F or Windows NT™ operating s ystems, perfor m the follo wing oper ating system confi gu r ations: ■ Insta ll th e appropri at.
5 2 V erifying the Host Configuration Chapter 1 Sun Solaris F or Sun Solar is™ oper ating s yst ems, perf or m the foll o win g oper ating s ys tem confi gu r ations: ■ Insta ll th e appropri ate .
Chapte r 1 Gettin g Sta r ted 53 Chapter 1 Getting Started After yo u install a nd configur e the li brary , y ou must complete the follo wing setu p tasks f ro m the libr ar y’s fr ont pane l: ■ .
54 M ov ing or Shipping the Library Chapter 1 Mov i ng or Shipping the Library WA R N I N G Do not mov e the libr ar y with out additi onal help or an appropr iately rated lif t device. The 2/2 0 series li brary weighs 40 kg (8 7 lb). The 4/40 ser ies libr ary weighs 7 5 k g (165 lb).
Chapter 1 Moving or Sh ipping the Libr ar y 55 Chapter 1 Th e ta p e au t o m a t i c al ly re wi n d s b e fo re i t i s u nl o a d e d. A s t a t u s s c re e n displays the library’s progress as the tape is relocated. d. From t h e Drive and T ape Operations menu , select [Back] to retu rn to the Operations menu .
5 6 Moving or Shipping the Libr ary C hapter 1 5 . T o ship the libr ary , r emo ve all e xter nal cor ds, cables , and ter minators . Fo r an inter n al mo ve , only disconnect the po wer cables, SCSI cabl es, the RMC eth ern et ca ble , and t he F ibr e Cha nnel connec tion f r om th e host , hu b, o r switch.
Chapter 1 Moving or Sh ipping the Libr ar y 5 7 Chapter 1 8. Extend the rack ’s anti-tip foot . WA R N I N G Fa ilur e to exte nd the an ti-tip foot co uld r esult in pers onal injury or damage to the library . 9 . Ope n the magazine drawer s a nd loosen the scre ws that lock the l ibrary into place ( Fig ur e 1 4 on page 30) .
58 M ov ing or Shipping the Library Chapter 1 Fig u re 26 Latch Sto ps 14. Rem ov e the libr ary fr om the rac k. 2/20 Series Libr aries: With t he help of two people or a lift , slide the libr ary out of the r ack and place it in the ori g inal pack agi ng mater ials.
Chapter O vervi ew 5 9 Operating the Library Chapter Over vie w This chapter describes the following: ■ Fron t Pane l O ver vi ew on page 60 ■ Understanding the M enu Structure on page 64 ■ Usin.
60 Front P anel Overvie w Chapter 2 Fron t P a n e l O ve r view Th e fr ont pane l display s icons and t e xt that pr o vi de libr ary , dr iv e, and t ape status infor mation. It also u ses text pr ompts and war nings to guide y ou while making changes.
Chapte r 2 Front P an el Over vi ew 61 Chapter 2 Stat us B a r All sc reens , e xc ept the Home an d M ap sc reens, sh ow a stat us bar th at summar iz es libr ary and dr iv e statu s ( Fi g ur e 2 8 on page 61) .
6 2 Fr ont P anel Overview Chapter 2 The statu s bar can display the icons listed in T able 5 on page 6 2 and T able 6 on page 6 2. T able 5 Driv e I cons P o wer is off Online F ailed, off line F ull.
Chapte r 2 Front Panel Ove r view 63 Chapter 2 Nes tin g Ea c h l ev e l o f p as s wo rd - p rot e ct e d m e n u s ( Ad mi ni stra tio n and Ser vice ) includ es all options av ailable in the subor dinate men u . For e xample , all options av ailable in the Administration Menu ar e also included in the Service Menu .
64 Understanding t he Menu Struc ture Chapter 2 Understanding th e M enu Structure Fig u re 30 F ron t P anel Menu S tructur e.
Chapte r 2 Using T apes 65 Chapter 2 Using T apes This sectio n includes inf ormati on on: ■ Mixed Media on page 66 ■ Media M igration on page 6 7 ■ Using HP Ultrium Cartridges on page 69 ■ Using DL T T ape Cartridges on page 7 4 Caution It is cr itical to ensur e that the media y ou use matc hes the fo rma t of y our tape dr iv e.
66 Using T apes Chapter 2 Mix ed M edia Mi xed media r ef er s to the optio n to bac ku p to mor e than one dr iv e type , such as DL T and L T O , within the same phy sical tape library . Gener al conside rati ons when u sing mix ed media: ■ Some back up softwar e p ack ages do not support mix ed m edia.
Chapte r 2 Using T apes 6 7 Chapter 2 Me dia Migration Utilities and s er vi ces are a vailabl e to assist y ou in migr ating fr om one dri ve technology to anoth er . HP Libr ar y & T ape T ools The HP L i br a ry & T ape T ools diagnosti c assists yo u in installing and supporting y our tape lib rary .
68 Using T apes Chapter 2 F or mor e infor matio n on using HP L ibr ary & T ape T ools fo r media migr ation , r efer to http://ww w .hp .com/support/tapet ools .
Chapte r 2 Using T apes 6 9 Chapter 2 Using HP Ultrium Cartridges In addition to the inf ormation pr o vi de d in this manual , ref er to the documen tation pr o vi ded with y our me dia fo r mor e infor mation. Caution HP Ultrium tape dr ives r equir e speci al cleaning cartri dges and data cartri dges for matted specif ically for HP Ultr ium.
7 0 Using T apes Chapter 2 W rite -Protec ting Ultrium Car tridg es Eac h cartridge ha s a sliding wr ite -pr otect sw itch. U s ing the wr ite -pr otect s witch ensures data safety for files that have been pre viously wr itten to tape, pr ev enti ng additional files fr om being written to that tape.
Chapte r 2 Using T apes 71 Chapter 2 Using Ultrium Cartridge Bar Code Labels Make it a pr actice to use barcode la bels on your ta pe cartridges . Y o u r host softwar e may need to keep tr ack of the.
7 2 Using T apes Chapter 2 Ordering Ultr ium Car tridges and Bar Cod e Labels Ultrium T a pe Car tridges HP Ultrium tape cartr idges can be purc hased in a var iety of wa ys . Note Outside of North Ame r ica , contact y our near est HP author iz ed dealer or sale s repr esentative .
Chapte r 2 Using T apes 7 3 Chapter 2 Ultrium Bar Code Labe ls Ensur e that y ou use HP qualif ied bar code la bels only . Cont act an HP aut hori z ed dealer or sales r epr esenta tiv e for c urr ent compa tibility and avail abil i t y .
7 4 Using T apes Chapter 2 Using DL T T ape Car tridges In addition to the inf ormation pr o vi de d in this manual , ref er to the documen tation pr o vi ded with y our me dia fo r mor e infor mation. Caution Quantum DL T tape dr iv es req uire sp ec ial c leaning cartr idges and dat a cartri dges fo rmatted s pecif icall y fo r Quantum DL T .
Chapte r 2 Using T apes 7 5 Chapter 2 Fig u re 34 Leader in Cor rec t P ositi on, Hub , and Door Lock T ab A B C A T ape leader B Spr ing-loaded hub CD o o r l o c k.
7 6 Using T apes Chapter 2 Do NO T Use Cartri dges with: ■ T ape or l eader s that hav e been touc hed with bar e fi nger s (may tr ansfer oil s to the tap e h ea d) . ■ Labels u sed on the top , bottom, si des, or back of the cartrid ge. Use the label slot only .
Chapte r 2 Using T apes 77 Chapter 2 Fig u re 35 DL T W rite-Pr otect S w itc h Setting s Using DL T Car tridge Bar Code Labels Make it a pr actice to use barcode la bels on your ta pe cartridges .
7 8 Using T apes Chapter 2 DL T cartr idges ha ve a f r ont slide slot located on the face of the cartr idge next t o the wr ite-pro tect swit ch. Use t his slot fo r inserting the barcode label b y sliding it int o the slot ( Figu re 36 on page 7 8).
Chapte r 2 Using T apes 7 9 Chapter 2 Orderi ng DL T Cartridges and Bar Code Labels DL T T ape Cartri dges HP DL T tape cartr idg es can be purc hased in a v ar iety of wa ys . Note Outside of North Ame r ica , contact y our near est HP author iz ed dealer or sale s repr esentative .
80 Using T apes Chapter 2 DL T Bar Code Labe ls Ensur e that y ou use HP qualif ied bar code la bels only . Cont act an HP aut hori z ed dealer or sales r epr esenta tiv e for c urr ent compa tibility and avail abil i t y . Y o u can or der DL T bar code labels thr ough the follo wing supplier : ■ Colorfle x: — W ebsite: http://ww w .
Chapter 2 Accessing T apes in the Library 81 Chapter 2 Accessing T apes in t he Libr ar y T apes in the library may be accessed using the follo wing featur es: ■ Maga zine access ■ Mailslot a ccess (if co nfigur ed , see Configuring the M ailslot on page 93 for c onfigu ration i nformat ion) Magazine Access 1.
82 Accessing Tapes in the Libr ar y Chapter 2 Fig u re 37 Remo ving/Replac i ng a Magazine 3. Remo ve the m agazine by lifting i t straight up with the handle ( Fig u re 37 on page 8 2) . 4. T o r emo ve a tape , set th e maga zine on its back an d gr asp the top and botto m cor ners of a t ape.
Chapter 2 Accessing T apes in the Library 83 Chapter 2 5 . If desired , insert tapes in to the maga zine. Ensur e that y ou use the appr opriate tape type for the magazine .
84 Accessing T apes in th e Library Chapter 2 — When inserting DL T cartr idge s i nto th e tap e li brary ma gazine, en sure that each cartr idge is positioned w ith the wr ite -pr otect sw itch fac ing out of the maga zine and awa y fr om the magazine handle ( Fig u re 39 ) .
Chapter 2 Accessing T apes in the Library 85 Chapter 2 Mailslot Access Note The ma il sl ot is lo ca ted in th e up per right- han d d rawer of th e libr ar y .
86 Drive and T ape Opera tions Chapter 2 Dri ve and T ape Oper at ions Loo k at the pr oduct inf ormati on labels on th e back of t he libr ary and the lab els inside each ta pe draw er for mor e informati on about dri ve and slot number ing. The number ing scheme is also illustrat ed in Library Back P anel Features on page 33.
Chapter 2 Driv e and T ape Operations 8 7 Chapter 2 Unloading a T ape fr om t he Driv e 1. F rom the Drive and T ape Oper ations men u , select [Unload T ape from Drive] . 2. U s e t h e [-] or [+] ke ys to se lect the dr ive y ou want t o unload. Y o u can only select a f ull dri ve .
88 Drive and T ape Opera tions Chapter 2 1. F rom the Drive and T ape Oper ations men u , select [Clean Drive] . 2. Fro m Choose Cle aning Slot , use t he [-] , [+] or [++] ke y to sele ct the s lot location of the cleaning tape.
Chapter O vervi ew 89 Library Administration Chapter Over vie w This chapter describes the following: ■ Configuring the Libr ar y on p age 90 ■ Enabling and Changing th e P asswor d on page 92 ■.
90 Configuring the Library Chapter 3 Configuring the Libr ar y Note When y ou r econf igur e the lib r ar y , y ou may als o need to re c o n f ig ure yo u r b a ckup so f t wa re. For mo re i n fo r m a t i o n, co n s u l t the document ation pr ov ided with y our soft war e.
Chapter 3 Configuring th e Library 91 Chapt er 3 F actory def ault configur ation settings ar e listed in T able 12 . Other Configuration Options (see page 112 ) ■ Report R ecov er ed (Soft) Er ror s: Re ports re c ov e re d erro r s o ve r SC SI .
92 Configuring the Library Chapter 3 Enabling and Changing th e P ass word Note Administr ation pr ocedures can be pa ssw ord p r otected . Thes e pr oce dures inc l ude: diagnostic t ests, conf igur ations, online dri ve r epair , and se tting the d ate an d time.
Chapter 3 Configuring th e Library 93 Chapt er 3 Configuring the Mailslot Th e mailslot is u sed for m ov ing tape s int o and out o f the libr ar y in a contr olled manner .
9 4 Configuring the Library Chapter 3 T able 13 Mailsl ot Confi guration Number of Mailslots A dvantage s and Disadv antages 0 slots Magazine access mu st be used to e xchange ta pes (see Magazine Access on page 81). ■ Advantage : Allo ws all slots to be used f or data stor age.
Chapter 3 Configuring th e Library 95 Chapt er 3 Note When y ou r econf igur e the lib r ar y , y ou may als o need to re c o n f ig ure yo u r b a ckup so f t wa re. For mo re i n fo r m a t i o n, co n s u l t the document ation pr ov ided with y our soft war e.
9 6 Configuring the Library Chapter 3 Using the Remote Manag ement Card Overview The r emote management card (RMC) includes a W eb-Based Libr ary Administr ator , which allo ws w eb manageme nt and monito rin g of y our libr ary thr ough a networ k connection .
Chapter 3 Configuring th e Library 97 Chapt er 3 F or remo te management , yo u need a net wor k connection and a br ow ser to: ■ Vi ew the c urr ent st atus of t he libr ary , dr iv es, and ta pes .
98 Configuring the Library Chapter 3 BOO TP BOO TP is similar to DHCP , in that a BOO TP server dy namically assi gns an IP addr ess to any BOO TP client that r equests one. T he differ ence is that your s ystem administra tor mu st pr econfigur e the BOO TP ser ver f or the library .
Chapter 3 Configuring th e Library 99 Chapt er 3 Configuring the R emote Manag ement Card Th e l i b ra r y o n l y re q u i re s o n e re m ot e ma na ge m en t c a rd, wh ic h w i l l a l re a dy b e installed when the library arr ives . Note The libr ar y administrat or pass wo r d is req u ir ed for this pr ocess.
100 Configuring the Libr ar y Chapter 3 Note The MA C address is uniq ue to each r emote management card and is used for i dentificati on. This addr ess c annot be configur ed. T o successf ully u se BOO TP f r om the libr ary , yo ur sy ste m administrato r must f irst confi gure the BOO TP ser ver using the MA C address .
Chapter 3 Configuring th e Library 101 Chapt er 3 Retr ieving Inf ormation about the Remote Management Card Enter the Information menu to v iew t he foll ow ing re mote managemen t card settings: ■ .
102 Configuring the Library for Fibre Channel Chapter 3 Configuring the Libr ar y for F i bre Channel Note When y ou r econf igur e the lib r ar y , y ou may als o need to re c o n f ig ure yo u r b a ckup so f t wa re. For mo re i n fo r m a t i o n, co n s u l t the document ation pr ov ided with y our soft war e.
Chapter 3 Configuring the Libr ary for Fibre Channel 10 3 Chapt er 3 4. A message displa ys inf ormation f or the CURRENT ST A TUS , including: —L i n k s t a t u s — Connecti on t ype (loo p or f abr ic) — AL_P A ( Ar bitra ted Loop Ph ysi cal Addre ss) fo r loop connections, or a hex addr ess for f abri c connections Select [MORE] .
104 Configuring the Library for Fibre Channel Chapter 3 7. P r e s s [OK] wh en c o mp le te to s ave t he c ha ng e s, or se le c t [QUIT] to retu rn to the beginning of t he fibr e configur ation men u. If y ou select [QUI T] , a message w ill displa y indicating the ol d values w ill be r etained.
Chapter 3 Configuring the Libr ary for Fibre Channel 10 5 Chapt er 3 Retr iev ing information about F ibre Chann el Enter the Information menu t o vie w info rmati on such as: ■ F ibre Channel inter.
106 Setting SCSI IDs Chapter 3 Setting SCSI IDs Note This menu is unav ailable for libr ari es using Fi br e Channel becaus e the S CSI IDs ar e configur ed auto maticall y . Note Eac h dev ice on the same S CSI bus mu st hav e its own uniq ue S CSI ID .
Chapte r 3 Setting SCSI IDs 10 7 Chapt er 3 Caution Changi ng S CSI ID s ettings fr om f act ory def aults may aff ect the backup sof t ware c onfig uration. Con su lt your ba ckup soft wa re manual for SCSI ID r equ irements. Th e SC SI ID fo r a dr iv e positi on can be conf igur ed , e ve n when n o dr ive is pr esent .
108 Setting the Date and Time Chapter 3 Sett ing the Dat e and T ime When the libr ary is initially set up , or if it has been d isconne cted for mor e than ei ght day s, you need to set the date and ti me. If the date and ti me are not set , logs w ill not include dat e and time stamps .
Chapter 3 Setting th e Date and Time 109 Chapt er 3 T able 16 Wo r l d T i m e Z o n e s UT C -12 Eniw etok , K w ajale i n UT C -11 Mid wa y Island , Samoa UT C -10 Haw aii UT C -9 Ala ska UT C -8 P .
110 Retrieving L i brary Information Chapter 3 Retr iev ing Libr ary Information The fo l lowi n g i n form a t ion i s ava i l ab le fro m th e Information and Administration menu s: ■ L ibr ary in.
Chapter 3 Retrie ving Library Info rmation 111 Chapt er 3 T able 17 Library In for mation Menu op tio n Infor mation Libr ary Status Displa ys info rmati on about the o ver all status of the libr ary and an y parti al av ailabi lity flag s. (See page 120 .
112 Retrieving L i brary Information Chapter 3 Driv e Information 1. F rom the Driv e Information men u, u se the [-] or [+] k eys to select the desired dri ve module.
Chapter 3 Retrie ving Library Info rmation 113 Chapt er 3 Date and Time Access t his menu to v iew t he libr ary’s settings fo r the date , time, and time zo n e . U s e t h e [P owered] k ey t o display the dat e and time of the las t pow er on . (See page 108 for setting the date and time.
114 Retrieving L i brary Information Chapter 3.
Chapter O vervie w 115 Troubleshooting and Diagnostics Chapter Over vie w This cha pter includes infor mation on the f ollo wing: ■ Tro u b l e s h o o t i n g O v e r v i ew on page 1 16 ■ Unders.
116 T roubleshooting Overview Chapter 4 T r oubl eshooting Overvie w Below is an overview of the t roubleshooti ng p r o ces s. M ore detaile d info rmati on is pro vi ded on the f ollo wing pages. Fig u re 42 T r oubleshooting Overview NO YES Check soft error logs.
Chapter 4 T roubleshooting Overview 117 Chapter 4 Understanding Error T ypes Ther e are se veral categori es of err ors that might oc cur when you ar e using your library . E ach err or categor y has a dif fer ent t r oublesh ooting process, whic h i s descr i bed in more detail later in this chapter .
118 Understanding Err or States Chapter 4 Understanding Err or States This section descr ibes the differ ence betwee n the f ollo wing type s of er r or s: ■ Soft (Recovered) Err ors on p age 118 .
Chapter 4 Understanding Error States 119 Chapter 4 Fig u re 44 Using the Soft Err or Log Moni tor and t ra ck co mp on ents that might fa il. See er ro r h isto r y to de te rmi ne w hy othe r errors hav e oc cu rred. I dentify th e rea son for ba ckup so ft wa re and SCSI ti meout s.
120 Understanding Error States Chapter 4 P artial Av ailabilit y State Note A partial av ailab ility state is mo st commonly an in dicati on of a confi gurati on issue and does not necessaril y i ndicate a h a rd wa re f a i l u re.
Chapter 4 Understanding Error States 121 Chapter 4 T o vi ew mor e infor mation a bout the parti al av ailability err or , you can access the log by follo wing this menu p ath: The parti al av ailability state is cau sed b y one of the conditi ons listed in T able 18 o n page 121.
12 2 Understanding Erro r States Chapter 4 Dr ive onlin e pending Dr iv e(s) ar e pr esent and powe red up , but hav e outdated f irmw are . ■ Update dr ive f irm war e. (See Upgrading F irmwar e on page 17 6.) Dr ive f irm war e mismat ch Dri ves are pr esent and power ed up, but have different r evisions of fi rmw a re.
Chapter 4 Understanding Error States 123 Chapter 4 Ma gazine/M ails lot Mag a zine( s) missing L ibrary coul d not detec t all the magazines . ■ Ensure that all magazines ar e pr esent and cor rectl y installed . (See Fig u re 37 on page 82.) Incompatible magazine(s) The maga z ine is incompatible with the dr ive type .
124 Understanding Error States Chapter 4 Slav e card f ailed Libr ary slav e contr oller car d failed pow er -up test. Note: S l a ve c o nt rol le r c a rd s ar e r equired in all but the lowest le vel of the library . ■ V erify that a slave card is present in all but the lo west le vel of the libr ar y .
Chapter 4 Understanding Error States 125 Chapter 4 P ow e r s u p p l y f a u l t Li bra r y d et e c t e d o n e o r mo re r edundant po wer supp lies in a failed condition . ■ De te rm in e wh ich p ower s up ply has failed. (See T able 26 on page 139 f or LED status info rmation .
12 6 Understanding Err or States Chapter 4 Hard (Unr ecover ed) Errors When a har d err or occu rs , the fr ont panel w ill display an er ror me ssage that indi cate s the pr oblem , and the LED bar w ill be flashin g amber . Y ou cannot oper ate the libr ar y until this er ro r is reso lv ed.
Chapter 4 Understanding Error States 12 7 Chapter 4 Use the followin g st eps to resolve the p roblem : 1. Fr om the scr een with t he initial er r or message or fr om the Hard Er ror Log , select [M ore] to re t rie ve m o re i n fo rm a t i o n a b o u t th e er ro r .
128 Understanding Error States Chapter 4 Host Software and Media Err ors The libr ary dep ends on sev er al other components to operate cor rectly . Err ors that seem to be cau sed b y the libr ar y often ar e a r esult of issues on the ho st , the net work , or with the backu p soft ware .
Chapter 4 Understanding Error States 129 Chapter 4 Back up Softw are Err ors While th e libr ary pr oduct itself is su pported by He wlett-P ac k ar d, all softwar e pr oducts ar e support e d b y indiv idual so ft war e ven dors . (See Back up So ftwar e Support on page 2 01.
130 Interpreting Libr ary LEDs Chapter 4 Interpr e ting Libr ar y LEDs LEDs communi cate st atus and er ro rs a s they ar e occur ring . Use the lib rary LEDs to get an indi cation of ho w the libr ary is functi oning . All libr ary car d s and dr iv e modules cont ain LEDs.
Chapter 4 Interpreting L ibrar y LEDs 131 Chapter 4 Fig u re 4 7 Libr ary Back P anel DRV DRV 9 DRV DRV 10 10 DRV DRV 7 DRV DRV 8 DRV DRV 5 DRV DRV 6 DRV DRV 3 DRV DRV 4 DRV DRV 1 DRV DRV 2 7 7 7 7 7 .
13 2 Interpreting Libr ar y LEDs Chap ter 4 T able 19 Slave Controll er LED Rea dy L E D Color Description Y ellow Def ault boot mode on po wer -u p . Will r emain in this sta te un til boar d completes initi a li z ation. Gr een Slave contr oller board is r eady .
Chapter 4 Interpreting L ibrary LEDs 133 Chapter 4 T able 20 Remote M ana gem ent C ard LEDs 1) Read y LE D Color Description Y el low P oweri ng up, fa i l e d powe r - o n test, or fata l error was dete cte d during oper ation. Gr een Car d passed pow er -on test .
134 Interpreting Libr ary LEDs Chapter 4 T able 21 HVDS Librar y C ontroll er Card L EDs 1) Contr oller LED Color Description F lashing Gr een C ontr oller needs f i rm war e. Y ellow In the pr ocess of po wer ing up . F lashing Y ellow Contr oller f ailed pow er -on te st.
Chapter 4 Interpreting L ibrary LEDs 135 Chapter 4 T able 22 L VDS Librar y Con troll er Card LE Ds 1) Contr oller LED Color Description F lashing Gr een Contr oller needs f irm war e. Y ellow In the pr ocess of po wer ing up . F lashing Y e llo w C ontro ller f ailed pow er -on test .
13 6 Interpreting Libr ar y LEDs Chap ter 4 T able 23 Library Expansion C ard LED (8/80 and 1 0/1 00 Series Libraries Only) Rea dy L E D Color Description Y e llow P o wer ing up , hard war e err or , or ca r d located on an unsupported lev el of the l ibrary .
Chapter 4 Interpreting L ibrary LEDs 137 Chapter 4 T able 24 High-Performance Fibre C hannel Inter face (HVDS or L VDS) 1) Acti vity LED Color Description Fl a s h i n g Gr een Indicat es transmissi on acti vity by the F ibr e Channel interf ace. 2) Link LED Color Description Gr een Indi cates valid F ibr e Channel connection.
138 Interpreting Libr ar y LEDs Chapter 4 Note Dependin g on y our libr ar y’s dr iv e type(s), the bac k of th e dr iv e module might look diff ere nt f r om the illustr ation abo ve . T able 25 Driv e Module LEDs 1) Y ello w 2) Green Des cr ipti on Off On Dri ve is online an d av ailable .
Chapter 4 Interpreting L ibrary LEDs 13 9 Chapter 4 Note The r edundan t po we r supp ly co mes stan dard w ith the 8/80 and 10/100 ser ies libr ari es, but is an opti on fo r 2/20, 4/40, and 6/60 ser ies libr ar ies. If y ou do not have t his option , your power s up ply wi l l n ot h ave LE D s.
140 T roubleshooting Common Problems Chapter 4 T r oubl eshooting Common Pr oblems This secti on includes inf ormation on tr oubleshooting comm on libr ar y pr oblems.
Chapter 4 T roubleshooting Common Problems 141 Chapter 4 One of t he redundan t powe r suppli es is not f unctioning pr operly . ■ Chec k the LEDs on the po w er suppli es to iden tify the one that ma y be at fault ( T able 2 6 on page 139) and contact y our service repr esentative .
14 2 T roubleshooting Common Problems Chapter 4 Ta p e s t u c k i n d ri v e . ■ P ow er cyc le the libr ary and re try unloading the tape f rom the libr ary fr ont panel , the re mote managemen t card W eb-Bas ed L ibrary Adminis tr ator pages , or the host bac ku p softwar e.
Chapter 4 T roubleshooting Common Problems 143 Chapter 4 DL T t ape has c ir cular wear patterns ar ound the hub. ■ The DL T dri ve hu b may not be e ngaging the ta pe hub pr oper ly .
144 T roubleshooting Common Problems Chapter 4 A new dat a cartri dge is used and the cl ea n d rive icon is di s pl aye d. ■ Ensur e you ar e using an app ro ved cleaning cartr idge f or your dr iv e t ype . (See M edia Co mpatibility on page 18 7.
Chapter 4 T roubleshooting Common Problems 145 Chapter 4 Cause: Conta mi nat ion by head stain ing. (Resulting fr om adhesion of chemicals that are pr esent in the tape me dia to the head surface) ■ One or t wo passes with a cle an in g tape s hould resolve cleanin g ligh ts cau sed b y normal head st aining.
146 T roubleshooting Common Problems Chapter 4 Cau se: Expir ed cleaning cartri dge ■ A cleaning cartr idge is good f or 20 uses. A fter that , the dr iv e w ill still load the cartr idge , but it w ill not perfo rm an y cleaning , and the cl eaning light w ill stay on.
Chapter 4 T roubleshooting Common Problems 14 7 Chapter 4 Host does not detect the libr ar y . ■ Ensure that the HBA type matches the li br ary t ype (H VDS, L VDS, or singl e-ended S CSI) an d is pr operl y installed and confi gured. ■ Check that the li br ary is term inated and proper ly cabled.
148 T roubleshooting Common Problems Chapter 4 The RMC W eb-Based L ibr ary Admi nistr ator i nterf ace is slo w in updating the web pages or does no t display c learl y .
Chapter 4 T roubleshooting Common Problems 149 Chapter 4 The lib r ary is not eff ici ently backing up data . ■ Check the net work bandwi dth fr om the host computer . ■ Chec k that the lib r ar y’s dr iv e(s) are o n thei r o wn S CSI bu s and not dais y-c hained to an othe r ta pe dr iv e or the har d dr iv e.
150 T roubleshooting Common Problems Chapter 4 Cann ot wr ite t o the t ape . ■ Check the write-protect tab on the tape to assure wr ite- enabled status. ■ E n s u re t h a t t h e b a c kup so f t wa re d o e s n o t h a ve th e wri te - p ro t e c t setting activ ated.
Chapter 4 T roubleshooting Common Problems 151 Chapter 4 Manually Re winding a Stuck DL T T ape Note The f ollow ing pr ocedure is f or DL T tape dr iv es only .
15 2 T roubleshooting Common Pr oblems Chapter 4 Fig u re 48 Re windin g a T ape in the DL T Dri ve Module Remo ving a Stuck DL T T ape Use the f ollo wing pr ocedur e and Fig ur e 49 to remove a tap e st uck i n a DL T dri ve module: 1. Ensur e that the ta pe has been r ew ound.
Chapter 4 T roubleshooting Common Problems 153 Chapter 4 4. V er i fy the tape is n ot damaged (see Inspecting DL T Cartridges on page 7 4) . Fig u re 49 Spr ing -Loaded Lat ch and Thumb- Wheel 2 1.
154 Diagnostic Support T ools Chapter 4 Diagnostic Support T ools The f ollow ing tools ar e av ailable fo r the library : ■ HP Libr ary & T ape Tools on page 154 ■ Support Tools Manager and S.
Chapter 4 Diagnostic Suppor t T ools 155 Chapter 4 Fig u re 50 HP Libr ary & T ape T ools Interf ace (ex ample) Support T ools M anager and Sy sdiag F or more infor mation on these diagnostic tools, see the online Configu ration and Diagnostic Guide at http://ww w .
15 6 Diagnostic Support Tools Chapter 4 Running L ibrary Diagnostic T e sts Use the f ollow ing pr ocedur e to run in tern al tes ts of lib r ar y fu ncti ons. T able 28 on page 156 desc ribes these t ests. 1. F rom Admi ni stra ti on , select [Mor e] t o displa y additional administr ativ e options.
Chapter 4 Diagnostic Suppor t T ools 1 5 7 Chapter 4 W ellne ss T est Mov e s a tape fr om a random slot to an empty dr iv e, r epeats the pr ocess until all dri ves ar e full, and then returns all tapes to their ori gina l slot s.
158 Diagnostic Support T ools Chapter 4 Demonstration Caution: Run an in ventory check f r om the host back up applicati on after performing this test to ensure that tapes are r eturned to their original locations Selects a random f ull stor age slot, mo ves the tape to the dr iv e, and r epeats the process until all dr ives ar e full .
Chapter O vervie w 15 9 Replacing Parts and Upgrading Firmware Chapter Over vie w This cha pter includes infor mation on the f ollo wing: ■ Remo ving and Replacing Cards on page 160 ■ Remo ving an.
160 Removing and Re placing Cards Chapter 5 Remo ving and R eplacing Cards Caution This lib rary cont ains very sensiti ve el ectr ical comp onen ts. It is import ant to fo llo w the pr oper pr ocedure s to pr ev ent electr ost atic disch ar ge (E SD) .
Chapter 5 Removing and Replacing Cards 161 Chapter 5 Replacing a Card 1. Align the e dges of the replacement card with the card slot. 2 . Gently push on th e lower th ird of th e replacement car d, inserting it into the libr ar y until the car d is flush w ith the libr ary .
16 2 Remo ving and Replacing Dri ve Modules Chapter 5 Remo ving and R eplacing Driv e M odules This sectio n explains ho w to r eplace a dri ve module in the follo wing situations: ■ The libr ary is power ed off.
Chapter 5 Remov ing and Replacing Drive Modules 163 Chapter 5 Remo ving a Dri ve Module Note T o pre serve SCS I communications, do no t loosen or r emov e the SC SI cable(s) connected to th e outsid e of the dr ive module . Th e connec tion t o be rem ov ed is locate d inside the dr iv e module.
164 Removing and Replacing Dr ive Modules Chapter 5 5. Lay th e c on ne ctor as sem bly to the sid e, all owing th e externa l cabl es to hang fr om the conn ection(s) . D o not disc onnect exter na l cables fr om the connector plate . 6. Loose n the top and bo ttom th umbsc re ws on t he dr iv e module ( Figu re 52 on page 164) .
Chapter 5 Remov ing and Replacing Drive Modules 165 Chapter 5 Installing a Dri ve Module WA R N I N G It is not necessary t o po wer off t he libr ary when inserting a r eplacement dr iv e module.
166 Removing and Replacing Dr ive Modules Chapter 5 3. Tigh ten the top and bottom thumbscre ws, securing the dri ve module into the library . 4. Plug t he r i bbon connector in to the ba ck of t he dr i ve modul e ( Fig u re 5 1 on page 163).
Chapter 5 Remov ing and Replacing the P ower Suppl y 16 7 Chapter 5 Remo ving and R eplacing t he P o wer Suppl y A failin g po wer supp ly o n a 2/20 ser ies libr ary disables t he library . A failing po we r supp ly on u pper libr ary lev els r esults in a par t ial avai labi li t y state.
168 Removing and R eplacing the P owe r Supply Chapter 5 Fig u re 54 Remo ving th e Stop Br ack et f or 2/20 Ser ies Lib r ar y Replacing the P o wer Supply 1. Grasp t h e po wer su pply handle w ith one hand while su pporting the bottom with your other hand.
Chapter 5 Replacing the Redunda nt P ow er Supply 16 9 Chapter 5 Replacing the Redundant P ow er Suppl y T o re place indiv idual pow er supply units: 1. P ush the tab on the p ow er supply unit to the left. 2 . Remo ve the s upply using the hand le on the back of the un it and pu lling outwar d.
17 0 Replacing the Redundant P ow er Supply Chapter 5 Replacing the Redundant P o wer Suppl y M odule Caution When replacing the entire po wer supply module, note that the libr ar y does not have r edu ndant pow er back up until the new module is installed.
Chapter 5 Replacing the Redunda nt P ow er Supply 171 Chapter 5 Fig u re 56 Replac ing the Redundant P o wer Supply Module Caution Do not m ov e the co ver ed pow er sw itch l ocated at the bo ttom of the module . By def ault , po wer is alw ay s kept on to ensur e r edundant bac ku p.
17 2 Remov ing the Library Cover and F eet (2/20 & 4/40 Series O nly) Chapter 5 Remo ving the Libr ar y Cov er and Feet (2/20 & 4/40 Series Onl y) T o inst all a stan d-alone libr ary in a rac k, r emo ve the co ver a nd fe et b y fo llow ing these s teps: 1.
Chapter 5 Remov ing t he Library Cover an d Feet (2/20 & 4/40 Series Only) 17 3 Chapter 5 3. Re move t he fee t as fo l lows: a . R emo ve t he 10- 2 4 t orx T20 m ach ine sc re ws f ro m the side of ea ch foo t assembly . b . Slide the f eet off t he libr ary .
17 4 Removing and R eplacing a Cosmetic Door Chapter 5 Remo ving and R e placing a Cosmetic Door Remo ving a Cosmetic Door Face 1. Pull the f ron t door outward . Use the f r ont panel display an d/or ke y to unlock the door . 2 . Remo ve the fron t magazine by lifting the handle on the top of the magazine and pulling up ward .
Chapter 5 Remo ving and Replacing a Cosmetic Door 17 5 Chapter 5 Fig u re 59 Rem oving t he Front D o or Fac e 1 2 3 1 Release ta b 2 S heet-m etal tab 3 Cosmetic door connecting hooks.
17 6 Upgrading Fir mw a re Chapter 5 Upgrading F irm w are Caution B e fo re u p gra d i n g f i rm wa re, b e s u re t o ge ne ra t e a s u p p o r t ti c ke t using HP L ibr ary & T ape T ools (see page 154 ).
Chapte r 5 Upgrading F irmware 177 Chapter 5 2. Fro m t h e Fi rmwa re Revi s io n s menu , use [More] t o vie w th e dr iv e fir mw ar e revi s io n s.
17 8 Upgrading Fir mw a re Chapter 5 Note The firmw are downloa d m ay take s ever a l m inute s to co mplet e. Using the Remote Manag ement Card (libr ary and L T O dri ve firm war e) All libr ar y components, e xcept dr ives , can be easily dow nloaded fr om the r emote management card .
Chapte r 5 Upgrading F irmw are 17 9 Chapter 5 Usi ng a Firmware U pgrad e T ape (d rive firmware only ) 1. Contact y our service r epr esentativ e to get the dr iv e upgr ade tape . 2 . Ensure that t he dri ve is em pt y . Th e dri ve i con(s) on the Home scr een indi cates t he pres ence o f a tape in t he dri ve .
180 Upgrading Fi rmw are Chapter 5.
Appendix Ov er view 181 Technical Specifications Appendix Ov er view The append ix pr ov ides i nformation on the following: ■ Envir onmenta l Specifications on page 18 2 ■ Library Specifications .
182 En vironmental Specifications Appendix Env ironmental Specifications T able 29 Enviro nmental S pecif ications Char acter istic Spe cifica tion T emperature/Humidity Oper ating 10º to 3 5º C Non.
Appendix L ibrary Specifications 183 Appendix A Libr ar y Specifications T able 30 Library Specificatio ns Des cr ipti on All models Gener al A ver age tape access time 15 seconds A ver age tape e x c.
184 Ph ysical Specifications Append ix Ph ysical Specifications T able 31 Ph y sical Specification s Des cr ipti on Sp ecifica tio n Height 2/20 Se r ies 216 mm (9 in) 4/40 Se ri es 48 9 mm (19 in) 6/.
Appendix Ph ysical Specifications 185 Appendix A 8/80 & 10/100 Seri es appr ox imatel y 318 kg ( 7 00 lb) SCS I I nt e rf a c e ■ T w o ports, V ery High De nsit y Cable Interconnect ( VHD CI) ,.
186 Cable Sp ecifications Appendix Cable Specifications Note En su re that al l c ables con form to the A NSI SCSI spe cificatio ns. T able 32 SCSI Cable S pecific atio ns Maximum Supported Length Int.
Appendix Dr ive Compatibility Spec ifications 18 7 Appendix A Dri ve Compatibility Specifications Dri ve Compatibility T able 34 on page 18 7 show s r e ad and wr it e compatibility bet ween Quantum DL T and L T O , Linear T ape- Open, Ultr ium for mats.
188 Dri ve Compatibility Specifications Appendix T able 36 on page 188 sho ws dri ve tec hnologies and compa tible cleaning cartri dges. Note Ensur e you u se the cor r ect cleaning cartr idge f or your t ape dr iv e.
Appendix HP Ultrium Dr ive and Media Specifications 18 9 Appendix A HP Ultrium Dr ive and Media Specifications T able 37 Ultrium Dri ve Specifications Desc ri ption HP Ultr ium Read/w rite tr ansfer r.
190 HP Ultri um Drive and Media Specifications Appendix Note Only u se Ultr ium cleaning cartri dges wit h HP Ultr ium tape dr ive s. F or data cartr idges, onl y use those spec ified a s hav ing met Ultr ium standar ds.
Appendix HP Ultrium Dr ive and Media Specifications 191 Appendix A Note F or data c artri dge m essages, ‘ n ’ r epr esents the volume ser ial number (or volser ) , and ‘XY’ repr esents the me dia ID. The HP Ultr ium media ID is ‘Lg ’ wher e ‘ g’ (alp hanume r ic) desi gnate s a ge n e rat i o n of t h e c a r t ri d ge.
192 DL T Dri ve and Media Specifications Appendix DL T Dri ve and Media Spec ifications T able 40 DL T Drive Speci ficat ions Des cr ipti on Quantu m DL T 8000 Read/w rite tr ansfer r ate: maxim um sustained (DL T T y pe IV media) ■ Non-compr essed mode: 6.
Appendix DL T Drive and Media Sp ecificati ons 19 3 Appendix A Note Y ou can also u se DL T T ype IIIXT media , though it ha s a signif ican tly r educed capac ity and perf orman ce compar ed to DL T T ype IV medi a.
19 4 DL T Driv e and M edia Specifications Appendix T able 42 DL T Bar Code Specifications Desc ri ption Specific at ion Data cartri dge m essage 6-charac ter: 2 alpha , 4 numer ic, ( AAnnnn) Cl e a n i n g c a r t ri d g e m e s sa g e 6 - c h a rac t e r: ‘ CL N ’ , 3 nu m eric (CLNnnn) Dimensio ns 5.
Appendix Ov er view 19 5 Customer Support Appendix Ov er view This appendi x pro vides inf ormatio n on the follo wing: ■ Registering Y our Product on page 19 6 ■ Support Ser vices on page 19 7 .
19 6 Registering Y our Product Appendix Register ing Y our Product R egister ing y our pr oduct ensur es f ast an d eas y access to He wlett-P ack ar d Cust om er Support. ■ H P re g i s t ra t i o n we b s i te : htt p: // w w w. r e g i s t e r . h p .
Appendix Support Services 19 7 Appendix B Support Ser vices HP suppor t servi ces upgr ade and/o r ext end the war ran t y on your t ape library . A wi de range of se rvice opti ons are av ailable to meet y our business up time need s. SupportP acks Support P acks a re av a ilable wi th i n 18 0 day s of your purcha se.
19 8 Support Services Appendix T able 43 Suppor tP a c ks Suppo rtP ac k Number Des cr ipti on 2/20 series H5 5 20A /E 3 y ear , same da y , onsit e H4434A/E 3 year , 2 4x7 , onsite U2063P A/PD (post .
Appendix Support Services 199 Appendix B Ser vice Contr ac ts Servi ce contr acts ar e availa ble after the fi rs t 1 8 0 d ays of yo ur p u rcha s e. I f yo u choo se to pur chase one, y our war r anty will be upgr ade d. T o pur chase a service contr act , or for inf ormation on additional opti ons, contact y our HP sales repr esentative .
200 Support Services Appendi x T able 45 W arran ty U pgrad e Ser vice C ontrac ts Option De scr ipti on 01B Standalone upgr ade to hard war e warr anty to 6 hour call-to-r epair , 2 4x7 cov erag e 07.
Appendix Support Services 201 Appendix B Backup S oft war e Suppor t While th e libr ary pr oduct itself is su pported by He wlett-P ac k ar d, all softwar e pr oducts are supported b y indiv idual software v endors.
202 Contacting HP Customer Support Appendix Contacting HP Custom er Suppor t If y our libr ary fails dur ing the war ran t y per iod an d the sugges tions in t he documen tation do no t solve the pr oblem, y ou can recei ve support b y doing the f ollo wing: ■ Access HP Support on the W or ld Wide W eb at: http:// www .
Appendix Contacting HP Customer Suppor t 203 Appendix B T elephon e Support T o obtain tec hnical as sistance , call the support r epres entati ve near est you . North and Sout h America Note F or the latest li st of phone numbers for HP Customer Support, see http://ww w .
204 Contacting HP Customer Support Appendix European Customer Support Centers Monday - F r ida y , 8:30 - 18: 00 (C.E .T) Note F or the latest list of phone numbers for HP Cust o mer Support, see http://ww w .hp .com/go/suppo rt . Phone cha rges may apply .
Appendix Contacting HP Customer Suppor t 205 Appendix B ■ Spa in + 34 90 2 3 21 123 ■ Swe d e n + 46 (0) 8 619 217 0 ■ Swi t ze r l a n d + 41 (0) 848 80 11 11 ■ Tu r k e y + 90 212 22 4 5 9 2.
206 Contacting HP Customer Support Appendix ■ Ne w Zeal and + 64 9 35 6 6640 ■ Pe n a n g 1 300 88 00 28 ■ Philippines + 63 2 8 6 7 35 51 ■ Singapor e + 6 5 2 72 5 300 ■ Ta i wa n + 886 2 71.
Appendix W arranty Information 207 Appendix B W a rrant y In form ati on HP Pr oduct: HP Sur estor e T ape Lib r ary 20/20, 40/40, 60/6 0, 8/80 and 10/100 series Dur ation of limited w arran ty: One Y ear 1.
208 W arranty Infor mation Appendix T O THE EX TENT ALL O WED B Y L OCAL LA W , THE REMEDIES IN THIS W ARRANT Y S T A TEMENT ARE THE CUST O MER’S SOLE AND EX CL USI VE REMEDIES .
Library Err or Codes 209 Error Code Reference Li b ra r y E rro r C o d e s T able 46 on page 210 lists the har d er ror code s and suggestio ns fo r reco ve ry . Use the reco very instructions fr om th e fr ont pa nel display as the primary appr oac h to tr oubl eshooting.
210 Libr ar y Error Codes Appendix T able 46 Error Codes an d Recov er y Procedures Dec imal Err or He x Err or Desc rip tion Rec over y M e th o d 0 00H Er r or code not set . ■ Po w e r c y c l e t h e l i b r a r y. ■ Observe the L EDs on the back of the library contr oller car d.
Appendix Library Err or Cod es 211 Appendix C 11 0BH Fa i l e d p l u ng e m o t o r test . ■ N ote the err or c ode qualifier to help determine appr opriate testing. 12 0CH Tr a n s p o r t f a i l e d t o fin d the tr anslate home posi tion. ■ Make sur e that all tape cartridg es are full y seated in their slots.
212 Libr ar y Error Codes Appendix 21 15H A cha ssis fan is disconnect ed or faul t y . Chec k that th e cha ssis fan ca ble connection is secur e. 22 16H Chas sis inter connect cables ar e disconnect ed or faul t y . Chec k that the c hassis inter connect cab les are secur e.
Appendix Library Err or Cod es 213 Appendix C 51 33 H T est not r un, tape s not in r equir ed locati ons. Th e libr ary needs at least o ne ta pe and an empty slot to pe rform this test.
214 Libr ar y Error Codes Appendix 62 3EH F ai led to load a tape into a dr ive . Note the err or c ode qualifier to help determine appr opriate testing. 63 3FH Failed to u n load a ta pe fr om a dr iv e. Note the err or c ode qualifier to help determine appr opriate testing.
Appendix Library Err or Cod es 215 Appendix C 72 48H Unabl e to p ut tape back in to slot after power cy cle. Note the err or c ode qualifier to help determine appr opriate testing. 74 4AH Dr i v e module disconnect ed or has fai le d. ■ Ensur e that all dr iv e modules ar e full y insert ed into th e dri ve ba ys at the r ear of the libr ar y .
216 Libr ar y Error Codes Appendix 82 52 H Inco rr ect e xtern al SC SI connection . Libr ary connected to wrong t ype of SCSI bus. Check t he cable config urati on (see Connecting and P ow ering on the Library on page 3 2) . 89 59 H Clea ning car tri dge has e xpir ed.
Appendix Library Err or Cod es 217 Appendix C 111 6fH Slav e contr oller card missing or f ault y . Ensur e the slav e cont r oller car d is installed and f ully seated. 112 70 H Slav e boar d command timeo ut. Ret r y c o m m a nd. 113 71H Slav e controlle r card failed self test .
218 Libr ar y Error Codes Appendix 131 83H Remote management car d is missing or faul t y . ■ Ensure t he remo te ma nagement card is installed. ■ Po w e r c y c l e t h e l i b r a r y. 13 2 84H Remote management car d board timeou t. Ret r y c o m m a nd.
Appendix Library Err or Cod es 219 Appendix C 141 8DH F ro nt panel boar d missing . Po w e r c y c l e l i b r a r y. 14 2 8EH F r ont panel boar d timeout . Ret r y c o m m a nd. 143 8FH F r ont panel bo ar d fai le d. Po w e r c y c l e t h e l i b r a r y.
2 20 Libr ary Error Codes Appendix.
Glos sary 22 1 A AL_P A A rb itra ted loop phy sical addr ess B back up so ft war e Softwar e that runs on the host compute r that is used to tr ack data back ups and ex ecut e libr ar y funct ions. boar d A pr inted cir cuit assembl y (PCA ). Also called a card or adap ter .
2 22 Glossary dr iv e cleaning A library featur e that uses a cleaning tape to clean a tape dr iv e. dr i v e module Th e entir e assembl y that ho use s the dr ive , inc luding the met al housing an d connectors . differ ent ial SCS I A type of SC SI cable that c an carry data a maximum of 2 5 meters.
Glos sary 22 3 Glossary home scr een The vi ew on the f ront panel displa y that pro vides st atus infor mation after the libr ary has been pow er ed on . Also , the def ault vie w to whi ch the disp la y r eturns after b eing left idle after appro ximat ely three minutes.
2 24 Glossary M MA C Addr ess M edia access contr ol address - a uniq ue hard ware-based addr ess that iden tifi es each node on a net wor k. maga zine A slotted cont ainer that r esides in the tape dr awer s that pro vides indiv idual slots f or fi ve tape cartr idges.
G l os s a r y 225 Glossary S SCS I Small Computer S yst ems Interface - A bu s that transfer s data between the host s ystem an d the libr ar y . SCS I I D The el ectr onic identif icati on number f or each SC SI dev ice in the libr ar y . T he libr ar y SCSI de vices ar e the dri ves and the library interf ace contr oller car d.
226 G l o s s a r y UT C Coor dinated U nive rsal Ti me W we b-based libr ary administrat or Descr ib es the interface that allows y ou to monitor and manage the library ov er the net work v ia the re mote management c ard . wide SCS I A 68-pin connect or that ca n be single -ended or differ ential in implementati on.
227 A access mailslot 85 tape magazine 81 AL_PA 103 , 105 , 221 anti-tip foot in moving procedure 57 in rackmounting procedure 19 applications, backup software 31 , 66 , 221 bringing drives online 16 .
228 channel 102 – 109 connectivity troubleshooting 128 coordinated universal time zones, for setting date and time 109 cosmetic drawer face removing 17 4 replacing 17 4 cover, removing from standal-.
229 addressing 103 configuration 10 2 current settings 103 , 104 current status 103 , 104 future settings 103 , 104 installation 41 – 47 supported topologies 41 viewing status 112 fibre channel arbi.
230 password protected menus 63 rackmounting 19 registering 19 6 retrieving information about 110 – 158 service contracts 199 support services 197 supportpacks 197 weight 17 , 25 , 54 , 58 Library &.
231 P packaging materials 58 partial availability conditions, list of 121 – 125 partial availability state, clear- ing 120 password enabled status, view- ing 112 password, enabling and changing 92 p.
232 DLT formatted capa city 19 3 media cartridg e life 193 media shelf life 19 3 fibre channel cables 186 library 183 physical 184 – 185 SCSI cable 186 SCSI cables 186 shock 182 temperature and humi.
233 time zones, for setting date and time V verifying host configuration 50 vibration specifications 182 viewing librar y configurations 112 W warranty 19 7 , 19 9 , 20 7 warranty, telephone support d.
234.
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Cop yr ight © 200 2 Hew let t-P ack ard Compan y Printed in U .S .A. E dition 5 June 200 2 www .hp .com/go/support Printed on r ecyc led paper C9521-90002.
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