Instruction/ maintenance manual of the product PC23d Honeywell
Go to page of 190
PC 23 | PC 43 Desktop Printer PC23d, PC43d, PC43t User Manual.
ii PC23 and PC43 Desktop Printer User Manual Intermec by Honeywell 6001 36th Ave.W . Everett, W A 98203 U.S.A . www.intermec.com The information contained herei n is provided solely for the purpose of.
PC23 and PC43 Desktop Printer User Manual iii Document Change Record This page records changes to this document. The document was originally released as Revision 001. Ve rs i o n Number Date Description of Change 005 12/2014 Revised to support MR7 f irmware release.
iv PC23 and PC43 Desktop Printer User Manual.
Contents PC23 and PC43 Desktop Printer User Manual v Contents Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Safety Information . . . . . . . . . .
Contents vi PC23 and PC43 Desktop Printer User Manual Mount the Printer on a Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 PC23 Wall-Mounting T emplate . . . . . . . . . . . . . . .
Contents PC23 and PC43 Desktop Printer User Manual vii How to Print on RFID Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 About RFID Tag Position . . . . . . . . . . . . . . . . . . .
Contents viii PC23 and PC43 Desktop Printer User Manual About Printer Prof iles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Save a Printer Prof ile from the Main Menu . . .
Contents PC23 and PC43 Desktop Printer User Manual ix 6 Maintain the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Clean the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents x PC23 and PC43 Desktop Printer User Manual C Print Labels with INPrint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 About the INPrint Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before You Begin PC23 and PC43 Desktop Printer User Manual xi Before Y ou Begin This section provides you with safe ty inf ormation, technical support information, and sources f or additional product information. Safet y Inform ation Y our safety is extremely im portant.
Before You Begin xii PC23 and PC43 Desktop Printer User Manual • Do not spray the printer with water. If you are using a hose to clean the premises in an industrial environment, remove the printer or carefully protect it from spra y and moisture.
Before You Begin PC23 and PC43 Desktop Printer User Manual xiii Disclaimer of warranties: The sample code included in this document is presented for reference only . The code does not necessarily represent complete, tested programs. The code is pro vided “as is with all faults.
Before You Begin xiv PC23 and PC43 Desktop Printer User Manual Related Documents The Intermec website at www.intermec.com contains our documents (as .pdf f iles) that you can download for free. To d o w n l o a d d o c u m e n t s 1 Visit the Intermec website at www.
1 1 About the Printers This chapter introduces th e PC23 and PC43 printers, and includes descriptions of printe r features and basic operation..
Chapter 1 — About the Printers 2 PC23 and PC43 Desktop Printer User Manual About the PC23 and PC43 The PC23 and PC 43 printers are comp act, easy-to-use bar code label printers that fit easi ly on a desktop. The printers can be connected to a single desktop PC for stand-alone op eration or to a wired or wireless network for ease of connectivity.
Chapter 1 — About the Printers PC23 and PC43 Desktop Printer User Manual 3 Printer Features Use the next illustrations to locate printer features. PC23d Front Panel (LCD Model) PC23d Rear Panel 64#IPTUQPSU -$%TDSFFO -BUDI 3FBEZ UP8 PSL JOEJDBUPS .
Chapter 1 — About the Printers 4 PC23 and PC43 Desktop Printer User Manual PC43d Front Panel (Icon Model) PC43d Rear Panel -BUDI 3FBEZ UP8 PSL JOEJDBUPS 1SJOUCVUUPO *DPOQBOFM .
Chapter 1 — About the Printers PC23 and PC43 Desktop Printer User Manual 5 PC43t Fr ont Panel (LCD Model) PC43t Rear Panel 64#IPTUQPSU -$%TDSFFO -BUDI 3FBEZ UP8 PSL JOEJDBUPS .
Chapter 1 — About the Printers 6 P C23 and PC43 Desktop Printer User Manual About the Front Panel There are two front panels available for the printers: • LCD (liquid crystal display) • Icon (no display) Both versions of the front panel include the Print button and the Ready-to-Work™ indicator.
Chapter 1 — About the Printers PC23 and PC43 Desktop Printer User Manual 7 About the Icon Front Panel The icon front panel includes a gr aphical panel and a Print button. As you use the printer, the icons turn on or off to indicate printer status. Off Printer is turned off, not communicating, or not ready to print.
Chapter 1 — About the Printers 8 PC23 and PC 43 Desktop Printer User Manual About the LCD Front Panel The printer LCD interface includes a screen, navigation buttons, and a Print button. PC43t Printer with LCD Interface On the PC43t, you can adjust the screen for the best viewing angle.
Chapter 1 — About the Printers PC23 and PC43 Desktop Printer User Manual 9 About the Ready Screen After you turn the printer on, the Ready screen appears when the printer finishes starting up. Ready Screen Caution: Do not tilt the screen past its maximum angle or you could damage the screen.
Chapter 1 — About the Printers 10 PC23 and PC43 Desktop Printer User Manual By default, the bottom of the screen shows the printer command language, the IP address, and the time and date. You can customize the screen as necessary to show different kinds of information.
Chapter 1 — About the Printers PC23 and PC43 Desktop Printer User Manual 11 View Basic Printer and Connection Information In the Ready screen, use the control panel buttons to select an icon in the status bar at the top of the s c reen to view printer or connection information.
Chapter 1 — About the Printers 12 PC23 and PC43 Desktop Printer User Manual About the Main Menu In the printer Ready screen, press to view the Main Menu. Press and to highlight Main Menu items, and then press to select that item: • Select Programs to see a list of programs installed on the printer.
Chapter 1 — About the Printers PC23 and PC43 Desktop Printer User Manual 13 Navigate in the Main Menu Use the navigation buttons to select menus and menu items. In the Main Menu: • Press to toggle between the Main Menu and the Ready screen. • Press to return to the Ready screen.
Chapter 1 — About the Printers 14 PC23 and PC43 Desktop Printer User Manual About the Onscreen Keypads When you are changing settin gs, you may need to use the alphanumeric or numeric keypads on the screen.
Chapter 1 — About the Printers PC23 and PC43 Desktop Printer User Manual 15 For either keypad: • Press , , , or to select a char acter, and then press to enter that character.
Chapter 1 — About the Printers 16 PC23 and PC43 Desktop Printer User Manual Loading Ribbon ( TTR printers only) Shows how to load a roll of ribbon. Communications Wizar ds Name Descriptio n Line Analyzer Logs all incoming data on all communications channels and saves the data to a log f ile.
Chapter 1 — About the Printers PC23 and PC43 Desktop Printer User Manual 17 Use a Wizard The available wizards depend on the hardware you have installed in the printer. 1 From the Ready screen, press . The Main Menu appears. 2 Select Wizards and press .
Chapter 1 — About the Printers 18 PC23 and PC43 Desktop Printer User Manual About Fingerprint Fingerprint is a BASIC-inspired ge neral purpose printer la nguage.
Chapter 1 — About the Printers PC23 and PC43 Desktop Printer User Manual 19 About ZSim ZSim (ZPL command language simulator) interprets Zebra™ programs (ZPL II or later) without requiring any host programming changes. If you are sending ZPL label files to the printer, select ZSim as your printer command language.
Chapter 1 — About the Printers 20 PC23 and PC43 Desktop Printer Us er Manual The printer command language is sa ved to memory, and remains set to ESim/ZSim until you change this setting.
Chapter 1 — About the Printers PC23 and PC43 Desktop Printer User Manual 21 Set the Command Language from the Main Menu If you have an LCD printer, you can change the printer command language from the Main Menu. 1 Make sure that the printer has media and ribbon (if necessary) installed.
Chapter 1 — About the Printers 22 PC23 and PC43 Desktop Printer User Manual 6 When you see the language you want to use, release . 7 The printer automatically reboots and starts in the command language you selected. Mount the Printer on a Wall You can mount the printers vertically on a wall or other surface.
Chapter 1 — About the Printers PC23 and PC43 Desktop Printer User Manual 23 3 Place the printer mounting holes on the mounting hardware and slide the printer down to lock it in place. 2 Install the mounting hardware. If you need to use anchors, install them first.
Chapter 1 — About the Printers 24 PC23 and PC43 Desktop Printer Us er Manual PC23 Wall-Mounting Template Use this template to correctly loca te wall-mounting hardware for the PC23d printer.
Chapter 1 — About the Printers PC23 and PC43 Desktop Printer User Manual 25 PC43 Wall-Mounting Template Use this template to correctly loca te wall-mounting hardware for the PC43d and PC43t printers.
Chapter 1 — About the Printers 26 PC23 and PC43 Desktop Printer User Manual Printer Options and Accessories Note: Some printer configurations do not support all accessories.
Chapter 1 — About the Printers PC23 and PC43 Desktop Printer User Manual 27 These replacement parts are also available for the PC23 and PC43: • 203-dpi printhead • Standard p laten roller • AC power adapter For information on these accessories and replacement parts, contact your Intermec representative.
Chapter 1 — About the Printers 28 PC23 and PC43 Desktop Printer User Manual PC43d Pr inter and Batter y Base For help installing the printer on the battery base, see the PC43d Battery Base Installation Instructions . Note: Printing speed depends on the actual battery charge level.
Chapter 1 — About the Printers PC23 and PC43 Desktop Printer User Manual 29 Battery Base LEDs When the battery base is connected to AC power, the LEDs indicate the battery charge status. When the battery base is not connect ed to AC power, you can press the Charge Level button to briefly turn on the LEDs and see the battery charge level.
Chapter 1 — About the Printers 30 PC23 and PC43 Desktop Printer Us er Manual Battery Precautions Follow these precautions when using the printer with the Battery Base: • Use only the battery supplied by Intermec. Risk of explosion if battery is replaced by an incorrect type.
Chapter 1 — About the Printers PC23 and PC43 Desktop Printer User Manual 31 Charge the Battery When the battery base is connected to AC power, the LEDs indicate the charging status of the battery. 1 Make sure that the PC43d is pr operly installed on the base.
Chapter 1 — About the Printers 32 PC23 and PC43 Desktop Printer User Manual 4 To see the current battery charge level, press the Charge Level button on the front of the base. The battery base LEDs briefly turn on to indicate the current charge level.
33 2 Set Up the Printer This chapter explains how to load media and r ibbon, print test labels, and adjust the print quality..
Chapter 2 — Set Up the Printer 34 PC23 and PC43 Desktop Pr inter User Manual About Media The printers can print on labels, ti ckets, tags, and continuous stock. The procedure you use to load media depends on how you are operating the printer and the options you have installed.
Chapter 2 — Set Up the Print er PC23 and PC43 Desktop Printer User Manual 35 1 Pull one or both of the printer latches toward the front of the printer and lift the printer lid.
Chapter 2 — Set Up the Printer 36 PC23 and PC43 Desktop Printer User Manual 3 Slide the media holders to adjust the distance between them, and place the media roll between the holders. 4 Make sure the holders are snug against the sides of the media roll, and then press the locking tab down to lock the media holders in place.
Chapter 2 — Set Up the Print er PC23 and PC43 Desktop Printer User Manual 37 About Tear-Off Printing In tear-off printing, you manually tear printed label s, tickets, wristbands, and other printed media from the front of the printer. After you load media, you need to configure the feed adjust settings.
Chapter 2 — Set Up the Printer 38 PC23 and PC43 Desktop Printer User Manual 1 Pull one or both of the printer latches toward the front of the printer and lift the printer lid. 2 If there is an empty media core in the media compartment, remove the core.
Chapter 2 — Set Up the Print er PC23 and PC43 Desktop Printer User Manual 39 To adjust the media holders for a different media size: a Pull the locking tab up. b Slide the media holders to adjust the distance between them, and place the media roll between the holders.
Chapter 2 — Set Up the Printer 40 PC23 and PC43 Deskto p Printer User Manual c Make sure the media holders are snug against the sides of the media roll, and press the tab down to lock the media holders in place. 4 If you are using notched or black mark sto ck, slide the label stop sensor so the notches or marks pass over the sensor.
Chapter 2 — Set Up the Print er PC23 and PC43 Desktop Printer User Manual 41 5 For the PC23d and PC43d, thread the media under the tip guides on the media holders and past the front of the printer. For a PC43t, thread the media through the media guides and past the front of th e printer.
Chapter 2 — Set Up the Printer 42 PC23 and PC43 Desktop Printer User Manual About Cut-Off Printing In cut-off printing, each label is automatically cut from the media roll immediately after the label is printed. You can print on non-adhesive, continuous label stock.
Chapter 2 — Set Up the Print er PC23 and PC43 Desktop Printer User Manual 43 Load Media for Cut-Off Printing Cut-off printing is supported only by the PC43 print er with the cutter module installed. 1 Pull one or both of the printer latches toward the front of the printer and lift the printer lid.
Chapter 2 — Set Up the Printer 44 PC23 and PC43 Desktop P rinter User Manual To adjust the media holders for a different media size: a Pull the locking tab up. b Slide the media holders to adjust the distance between them, and place the media roll between the holders.
Chapter 2 — Set Up the Print er PC23 and PC43 Desktop Printer User Manual 45 c Make sure the media holders are snug against the sides of th e media roll, and press the tab down to lock the holders in place. 4 For the PC43d, thread the media under the tip guides on the media holders.
Chapter 2 — Set Up the Printer 46 PC23 and PC43 Deskto p Printer User Manual For the PC43t, thread the media through the media guides. To adjust the width of the media guides, slide the guides as needed to fit your media. 5 Thread the media into the slot in the cutter accessory and out through the front of the cutter.
Chapter 2 — Set Up the Print er PC23 and PC43 Desktop Printer User Manual 47 7 Turn the printer on and configure the cutter: • If you have an icon printer, use PrintSet 5 to configure the cutter. • If you have an LCD printer, continue with th e next step.
Chapter 2 — Set Up the Printer 48 PC23 and PC43 Desktop Printer User Manual Load Media for the Label Dispenser To use the label dispenser accessory for printing, you print labels on self-adhesive label stock with a liner.
Chapter 2 — Set Up the Print er PC23 and PC43 Desktop Printer User Manual 49 To adjust the media holders for a different media size: a Pull the locking tab up. b Slide the media holders to adjust the distance between them, and place the media roll between the holders.
Chapter 2 — Set Up the Printer 50 PC23 and PC43 Desktop Printer User Manual c Make sure the holders are snug against the sides of the media roll, and press the tab down to lock the holders in place. 4 If you are using notched or black mark stock, slide the gap sensor so the notches or marks pass over the sensor.
Chapter 2 — Set Up the Print er PC23 and PC43 Desktop Printer User Manual 51 5 For the PC43d, thread the media under the tip guides on the holders. For the PC43t, thread the media through the media guides. To adjust the width of the media guides, slide the guides as needed to fit your media.
Chapter 2 — Set Up the Printer 52 PC23 and PC43 Desktop Printer User Manual 8 Route the liner through the slot in the fro nt door of the label dispenser. Do not pull on the media to take up the slack. The liner should be over the roller in the printer and under the roller in the front door of the label dispenser.
Chapter 2 — Set Up the Print er PC23 and PC43 Desktop Printer User Manual 53 Load External Media To use large rolls of media or tag stock (up to 8-in diameter), you can load the media from outside the printer. 1 Place the media behind the printer. 2 Feed the media into the printer through the external media feed slot.
Chapter 2 — Set Up the Printer 54 PC23 and PC43 Desktop Printer Us er Manual Load Ribbon 1 Press the printer latches toward the front of the printer and open the printer lid. 2 If there is an empty ribbon core in the media compartment, remove the core and set it aside.
Chapter 2 — Set Up the Print er PC23 and PC43 Desktop Printer User Manual 55 4 Place the new ribbon roll between the rear ribbon holders. The ribbon should come off the roll as shown in the illustration. 5 Place the takeup core between the front takeup core holders.
Chapter 2 — Set Up the Printer 56 PC23 and PC43 Desktop Printer User Manual 6 Attach the end of the ribbon to the takeup core. 7 Turn the slack-wheel to take up slack in the ribbon.
Chapter 2 — Set Up the Print er PC23 and PC43 Desktop Printer User Manual 57 8 Close the printer lid until it snaps shut. 9 If you have already configured the printer for thermal transfer printing, continue with the next step. Otherwise, from the printer Main Menu, select Settings > Printing > Media > Print Method > Ribbon (TTR) .
Chapter 2 — Set Up the Printer 58 PC23 and PC43 Desktop Printer User Manual Use the Notchless Ribbon Core Adapter Use the optional ribbon core adapter to load media without notches in the core. The ribbon core adapter is sold separately. For information on purchasing this accessory, contac t your local sales representative.
Chapter 2 — Set Up the Print er PC23 and PC43 Desktop Printer User Manual 59 4 Place the ribbon roll and adapter into the rear media holders. For “ink out” operation (default), the ribbon s hould come off the back of the roll. 5 Place the takeup core and adapte r between the front media holders.
Chapter 2 — Set Up the Printer 60 PC23 and PC43 Desktop Printer User Manual 7 Attach the ribbon to the takeup core. 8 Turn the slack-wheel to take up slack in the ribbon. Connect the Printer to Power 1 Connect the power adapter to the power port on the rear of the printer.
Chapter 2 — Set Up the Print er PC23 and PC43 Desktop Printer User Manual 61 3 Press the power switch to turn the printer on. As the printer starts up: • a progress bar appears on the LCD printer screen. When the printer has finished starting up, the Ready screen appears, and the blue Ready-to-Work™ indicator turns on and stays on.
Chapter 2 — Set Up the Printer 62 PC23 and PC43 Desktop Printer User Manual How to Set Up an Icon Printer If your printer has the icon front panel, follow these guidelines for connecting and setting up the printer. The way you set up an icon printer depends on whether you plan to connect the printer to your network or to a single PC .
Chapter 2 — Set Up the Print er PC23 and PC43 Desktop Printer User Manual 63 Set Up an Icon Printer with Ethernet If your icon printer includes the Ethernet network option, follow this procedure to obtain the printer IP address and configure settings through the web page interface.
Chapter 2 — Set Up the Printer 64 PC23 and PC43 Desktop Printer User Manual Calibrate the Media Feed and Print Test Labels on the Icon Printer For the icon printer, follow this pr ocedure to automatically calibrate the media feed and print test labels.
Chapter 2 — Set Up the Print er PC23 and PC43 Desktop Printer User Manual 65 About Test Labels You can print a test label to check print quality and get configuration information, including lists of th e fonts, images, and applications installed on the printer.
Chapter 2 — Set Up the Printer 66 PC23 and PC43 Desktop Printer User Manual 2 On the icon printer, press and hold until the test label starts to print. On the LCD printer, press and hold until the Media Calibration Wizard appears. To pr int a label with the current print settings, select and press .
Chapter 2 — Set Up the Print er PC23 and PC43 Desktop Printer User Manual 67 • Run the RFID calibration wizard to determine the best Tag Position and Output Power for RFID media. • If necessary, modify the Tag Posi tion (TAGADJUST variable) to make sure the RFID labels are pr operly aligned with the antenna.
Chapter 2 — Set Up the Printer 68 PC23 and PC43 Desktop Printer User Manual Run the RFID Calibration Wizard Run the RFID calibration wizard to determine the best Tag Position and Output Power (UHF inlays, only) for RFID media. 1 Make sure the media type and media length are properly configured.
Chapter 2 — Set Up the Print er PC23 and PC43 Desktop Printer User Manual 69 Calculate RFID Tag Position You can perform a manual calculation to come up with an estimate of the RFID Tag Position. Because this value is an estimate, you may need to slightly adjust the calculated value to achieve the best results.
Chapter 2 — Set Up the Printer 70 PC23 and PC43 Desktop Printer User Manual.
71 3 Connect the Printer This chapter explains how to connect the PC23 and PC43 printers to a PC and to an Ethernet or wireless network..
Chapter 3 — Connect the Printer 72 PC23 and PC43 Desktop Printer User Manual About Printer Drivers Before you can use the printer with Microsoft Windows printing applications, you need to install pr inter driver software on the PC . Drivers enable the printer to communicate with your PC and with software applications such as Honeywell PrintSet 5.
Chapter 3 — Connect the Printer PC23 and PC43 Desktop Printer User Manual 73 7 When you reach the InstallShield Wizard Complete page, click Next . The InterDriver Wizard appears. 8 From the Welcome to InterDriver Wizard page, make sure Install printer drivers is selected and then click Next .
Chapter 3 — Connect the Printer 74 PC23 and PC43 Desktop Printer User Manual Connect the Printer Using a USB Cable The printer supports USB connectio ns to a desktop PC. You do not need to set up any parameters for USB communications. 1 Download and install the InterDriver software on your PC.
Chapter 3 — Connect the Printer PC23 and PC43 Desktop Printer User Manual 75 Connect the Printer Using a Serial or Parallel Cable If you have the optional USB-to-Serial adapter cable or USB-to-Parallel adapter cable for the printer, you ca n connect the printer to the serial or parallel port on a PC.
Chapter 3 — Connect the Printer 76 PC23 and PC43 Desktop Printer Us er Manual How to Connect the Printer to Your Network You can connect the printer to your network using the: • Ethernet interface. • Wi-Fi + Bluetooth wireless interface. These network interfaces provide feat ures such as security, FTP server, web page, and Alert handling.
Chapter 3 — Connect the Printer PC23 and PC43 Desktop Printer User Manual 77 2 Get the IP address for your printer: • For an LCD printer, from the Main Menu select Settings > Communications > Ethernet and find the IP address. • For an icon printer, press and hold until the test label with the IP address starts to print.
Chapter 3 — Connect the Printer 78 PC23 and PC43 Desktop Printer User Manual For a printer with the LCD interface, the Wi-Fi Connection icon shows the status of the connection. For a printer with the icon interface, the Wi-Fi icon turns on to show that Wi-Fi is enabled.
Chapter 3 — Connect the Printer PC23 and PC43 Desktop Printer User Manual 79 2 Select Settings > Communications > Wireless 802.11 . 3 Select General to configure these wireless network setting.
Chapter 3 — Connect the Printer 80 PC23 and PC43 Desktop Printer User Manual Configure Wi-Fi Communications from the Printer Web Page You can use the printer web page to configure wireless communications on the printer. 1 On your PC, open a browser.
Chapter 3 — Connect the Printer PC23 and PC43 Desktop Printer User Manual 81 About Bluetooth Communications The printer supports Bluetooth communications when the optional Wi-Fi/Bluetooth module is installed. When Bluetooth is enabled, you can connect the printer to other Bl uetooth devices, such as bar code scanners and keyboards.
Chapter 3 — Connect the Printer 82 PC23 and PC43 Desktop Printer User Manual The icon is white when the Bluetooth connection is active, and gray when the connection is inactive or disabled.
Chapter 3 — Connect the Printer PC23 and PC43 Desktop Printer User Manual 83 Configure Bluetooth Communications from the Main Menu This section explains how to conf igure Bluetooth sett ings from the printer Main Menu. You may need to configure these settings if you want to connect to a mobile computer through Bluetooth.
Chapter 3 — Connect the Printer 84 PC23 and PC43 Desktop Printer User Manual 4 Type your Username and Password in the entry fields, and then click Login . The default username is itadmin and the default password is pass . 5 Click Configure . The Configuration Summary page appears.
Chapter 3 — Connect the Printer PC23 and PC43 Desktop Printer User Manual 85 About the USB Host Port You can use the USB host interface port on the printer to connect these peripheral devices: You can also connect a peripheral device through the USB-to-Serial or USB-to-Parallel adapter cable acces sories.
Chapter 3 — Connect the Printer 86 PC23 and PC43 Desktop Printer User Manual 2 Connect the device to one of the USB host ports. 3 If you connected a USB storage devi ce to an LCD printer, select Tools > USB Menu for more options.
87 4 Configure the Printer This chapter explains how to vi ew and change printer settings by using the Main Menu or the printer web pages..
Chapter 4 — Configure the Printer 88 PC23 and PC43 Desktop Printer User Manual About Printer Configuration Settings Printer configuration settings determine how the printer operates.
Chapter 4 — Configure the Printer PC23 and PC43 Desktop Printer User Manual 89 How to Configure the Printer Use one of these methods to view and change printer settings: • Printer web page • Mai.
Chapter 4 — Configure the Printer 90 PC23 and PC43 Desktop Printer User Manual 4 Click Configuration Summary . The configuration summary appears. Configure the Printer from the Web Page If you are using Ethernet or Wi-Fi communications, you can change printer configuration settings from the printer web page.
Chapter 4 — Configure the Printer PC23 and PC43 Desktop Printer User Manual 91 3 Click Login in the upper right corner of the screen. The Login page appears. 4 Type your Username and Password in the entry fields, and then click Login . The default username is itadmin and the default password is pass .
Chapter 4 — Configure the Printer 92 PC23 and PC43 Desktop Printer User Manual Configure the Printer from the Main Menu If you have an LCD printer, you can view or change configuration settings from the Main Menu. 1 From the Ready Screen, press . 2 Select Settings and press .
Chapter 4 — Configure the Printer PC23 and PC43 Desktop Printer User Manual 93 How to Configure the Printer with Programming Commands You can change configuration se ttings by sending programming commands directly from your PC to the printer through a terminal program (such as HyperTerminal), a serial connection, or a network connection.
Chapter 4 — Configure the Printer 94 PC23 and PC43 Desktop Printer User Manual The following printer settings are not saved in a profile: • IP address for either IPv4 or IPv6 networks • Media ca.
Chapter 4 — Configure the Printer PC23 and PC43 Desktop Printer User Manual 95 How to Load a Printer Profile with Programming Commands You can load a saved LCD printer prof ile to another printer by.
Chapter 4 — Configure the Printer 96 PC23 and PC43 Desktop Printer User Manual Print a File from a USB Storage Device If you are uploading image files to the printer from a USB storage device, you can print an image file. For example, you can print a file before uploading it to be sure it is the correct file to upload.
Chapter 4 — Configure the Printer PC23 and PC43 Desktop Printer User Manual 97 4 To upload all files to the printer, select Install All and then press .
Chapter 4 — Configure the Printer 98 PC23 and PC43 Desktop Printer Us er Manual 4 Select Tools > USB Menu . 5 Select Configuration . 6 Select Export Configuration . A list of the available files appears. 7 Select the file to export and then press .
Chapter 4 — Configure the Printer PC23 and PC43 Desktop Printer User Manual 99 Upload or Delete Applications and Resources from the Printer Web Page From the printer web page, use the Manage page to upload or delete applications, fonts, images, label formats, or web forms.
Chapter 4 — Configure the Printer 100 PC23 and PC43 Desktop Printer User Manual 5 To upload an application or file to the printer: a Click Browse to locate your application or file. b Double-click the file to select it. c Click Upload . The application or file uploads to the printer.
101 5 Troubleshoot the Printer This section explains how to troubleshoot the PC23 and PC43 printers..
Chapter 5 — Troubleshoot the Printer 102 PC23 and PC43 Desktop Printer User Manual Call Product Support If you cannot find the answer to your problem in the “Troubleshooting” sectio n, go to the Interm ec technical knowledge base (Knowledge Central) at intermec.
Chapter 5 — Troubleshoot the Printer PC23 and PC43 Desktop Printer User Manual 10 3 Locate the Printer Configuration and Serial Numbers The printer configuration and serial numbers can be fou nd on the product label located on the underside of the printer.
Chapter 5 — Troubleshoot the Printer 104 PC23 and PC43 Desktop Printer User Manual System Information T ab in Printer Web Pages View Printer Statistics If your printer is connected to an Ethernet or Wi-Fi network, you can view printer statistics in the printer web page.
Chapter 5 — Troubleshoot the Printer PC23 and PC43 Desktop Printer User Manual 1 05 5 Click a category to see more information. For example, click Print Statistics to see the number of labels printed and odometer values.
Chapter 5 — Troubleshoot the Printer 106 PC23 and PC43 Desktop Printer User Manual 4 Click Odometer . The list of current odom eter statistics appears. About Alerts To help maintain the printer, you can configure the printer to send alert messages when certain conditions occur.
Chapter 5 — Troubleshoot the Printer PC23 and PC43 Desktop Printer User Manual 107 Configure Alerts This section explains how to config ure alerts and alert messages. You configure alert settings from the printer web page. 1 On your desktop PC, start a browser.
Chapter 5 — Troubleshoot the Printer 108 PC23 and PC43 Desktop Printer User Manual 7 Change alert settings as necessa ry. When you are finished, click Save .
Chapter 5 — Troubleshoot the Printer PC23 and PC43 Desktop Printer User Manual 109 Faulty Dot The pr inthead has reached the number of faulty dots set in the F aulty Dots settin g in Maintenance Alerts.
Chapter 5 — Troubleshoot the Printer 110 PC23 and PC43 Desktop Printer User Manual Problems and Possible Solutions Use this table to understand and troubleshoot some common problems you may encounter. Problems and Possible Solutions Problem Possible Solution The printer does not feed media correctly .
Chapter 5 — Troubleshoot the Printer PC23 and PC43 Desktop Printer User Manual 111 The printout is dark or there is excessive bleeding on the media. T r y these possible solutions in order: • Make sure your media setting is appropriate for the type of media you are using.
Chapter 5 — Troubleshoot the Printer 112 PC23 and PC43 Desktop Printer User Manual When I feed or pr int a label, the ribbon i s not taken up. Instead, it spills out the fron t of the printer. T r y these possible solutions in order: • Make sure the ribbon is loaded correctly and that you are using the correct type of ribb on for the printer.
Chapter 5 — Troubleshoot the Printer PC23 and PC43 Desktop Printer User Manual 113 The RFID module is i nstalled in the printer , but “RFID” does not appear in the menu. The printer is n ot communicating properly with the RFID hardware. For help, contact your local Intermec representative.
Chapter 5 — Troubleshoot the Printer 114 PC23 and PC43 Desktop Printer User Manual Restore Defaults by Using a Hardware-Based Reset You can restore the printer defaults by performing a hardware-based reset. 1 Turn the printer off. 2 Pull one or both of the printer latches forward and lift the printer lid.
Chapter 5 — Troubleshoot the Printer PC23 and PC43 Desktop Printer User Manual 115 4 For an icon printer, watch the icon panel. When the bottom row of icons turns off, press and hold , and release when the icon begins flashing. For an LCD printer, watch the startup progress bar.
Chapter 5 — Troubleshoot the Printer 116 PC23 and PC43 Desktop Printer User Manual 5 Click the Services tab > Restore Defaults . 6 Select the settings you want to restore: • Check the Network settings check box to restore defaults for all network connections, such as IP address and network name.
Chapter 5 — Troubleshoot the Printer PC23 and PC43 Desktop Printer User Manual 117 Restore Defaults from the Main Menu This topic explains how to reset printer settings to their default values from the Main Menu.
Chapter 5 — Troubleshoot the Printer 118 PC23 and PC43 Desktop Printer User Manual How to Upgrade the Printer Firmware You should check for periodic updates to the printer firmware. Updated firmware can include bug fixes or additional features that you might find useful.
Chapter 5 — Troubleshoot the Printer PC23 and PC43 Desktop Printer User Manual 119 3 Click Login in the upper right corner of the screen. The Login page appears. 4 Type your Username and Password in the text fields and click Login . 5 Click the Services tab and then select Firmware Upgrade .
Chapter 5 — Troubleshoot the Printer 120 PC23 and PC43 Desktop Printer User Manual For the icon printer, as the upgrade file is loaded, all icons in the icon panel turn on and then turn off, except for the Maintenance icon.
121 6 Maintain the Printer This section explains how to perform basic maintenance on the PC23 and PC43 printers..
Chapter 6 — Maintain the Printer 122 PC23 and PC43 Desktop Printer User Manual Clean the Printhead Cleaning the printhead on a regular basis is important for the life of the printhead and for the print quality. You should clean the printhead each time you replace th e media.
Chapter 6 — Maintain the Printer PC23 and PC43 Desktop Printer User Manual 123 Replace the Printhead You need to replace the printhead periodically when it wears out due to the rapid heating and cooling pr ocess used during printing.
Chapter 6 — Maintain the Printer 124 PC23 and PC43 Desktop Printer User Manual 4 Carefully slide the printhead out of the mechanism. The printhead is still attached to the mechanism by a ribbon cable. 5 Disconnect the cable from the printhead and remove the printhead from the printer.
Chapter 6 — Maintain the Printer PC23 and PC43 Desktop Printer User Manual 125 6 Connect the ribbon cable to the new printhead. 7 Slide the printhead into the holders in the print mechanism. 8 Press the printhead onto the lo cator pins in the mechanism.
Chapter 6 — Maintain the Printer 126 PC23 and PC43 Desktop Printer User Manual 4 Press the roller latches apart and tilt them up. 5 Pull the latches up to remove the platen roller from the printer. 6 Remove any adhesive residue from the roller with a cotton swab moistened with isopropyl alcohol.
Chapter 6 — Maintain the Printer PC23 and PC43 Desktop Printer User Manual 127 8 Press the latches into the printer until they snap into place. 9 Replace the media in the printer. 10 Close the printer lid until it snaps shut. Clean the Exterior of the Printer Make sure to keep the exterior of the printer clean.
Chapter 6 — Maintain the Printer 128 PC23 and PC43 Desktop Printer User Manual Quest Chemical Corporation Grime Buster All Spartan Super HDQL 10 All Surgipath Cloro-Wipe T owelette All T echspray Re.
129 A Specifications This appendix contains specifications for the PC23 and PC43 printers..
Appendix A — Specifications 130 PC23 and PC43 Desktop Printer User Manual Printer Specifications PC23d Physical Specific ations Dimensions: 17 .7 cm x 12.
Appendix A — Specifications PC23 and PC43 Desktop Printer User Manual 131 PC43d Physical Specifications Dimensions: 16.8 cm x 18.0 cm x 21.5 cm (6.61 in x 7 .
Appendix A — Specifications 132 PC23 and PC43 Desktop Printer User Manual PC43t Physical Specific ations Dimensions: 18.2 cm x 21. 1 cm x 28.1 cm (7 .
PC23 and PC43 Desktop Printer User Manual 133 Memor y • 128 MB flash • 128 MB SDRAM • (optional) USB memory device, up to 32 GB Supported Command Languages • Fingerprint • Direct Protocol .
Appendix A — Specifications 134 PC23 and PC43 Desktop Printer User Manual Universal Font Scaling T echnolo gy and Standard Latin Fonts • Monotype Ce ntury Schoolbook • CG Times • CG Times Bold.
Appendix A — Specifications PC23 and PC43 Desktop Printer User Manual 135 Supported Bar Code Symbologies 1D bar code symbologies: • Codabar • Code 11 • Code 39: • Code 39 full ASCII • Code.
Appendix A — Specifications 136 PC23 and PC43 Desktop Printer User Manual • EAN 128 subset A • EAN 128 Subset B • EAN 128 Subset C • HIBC 39 • HIBC 128 • Industrial 2 of 5: • Industria.
Appendix A — Specifications PC23 and PC43 Desktop Printer User Manual 137 • Data Matrix • Dot Code • Grid Matrix • GS1 DataBar (previously called RSS-14): • GS1 DataBar Expanded • GS1 Da.
Appendix A — Specifications 138 P C23 and PC43 Desktop Printer User Manual Test Labels This section describes test label information. A typical test label looks like this: Sample Configuration Label for Fonts Resour ce Labels Label Descr iption Applications All Intermec utility progra ms and user-installed applications.
Appendix A — Specifications PC23 and PC43 Desktop Printer User Manual 139 Printer Information Labels Label Description Insta lled Hardware Lis t of hardware modules in the printer, including: • Main logic board co nfiguration number • Wireless 802.
Appendix A — Specifications 140 PC23 and PC43 Desktop Printer User Manual Printer Settings Labels Label Descr iption Media and Printing Current setti ngs for media handli ng, including: • Media wi.
Appendix A — Specifications PC23 and PC43 Desktop Printer User Manual 141 Wi-Fi General • IP address and a ssignment method • Subnet mask • Default router • DHCP Response • IPv6 address and assignment meth od • 802.
Appendix A — Specifications 142 PC23 and PC43 Desktop Printer User Manual Print Quality Labels Note: Although you can print test labels on any size media, the labels are designed to be printed on 10.
Appendix A — Specifications PC23 and PC43 Desktop Printer User Manual 143 Pitch Pyramid Ruler Print Quality Labels (Continued) Label Description.
Appendix A — Specifications 144 PC23 and PC43 Desktop Printer User Manual Print Qualit y Labels (Continued) Label Bar Code (Barcode) Wri nk le Descriptio n.
145 B Default Settings This appendix contains all of the default settings for the printer..
Appendix B — Default Settings 146 PC23 and PC43 Desktop Printer User Manual Default Configuration Use this appendix to view the default settings on the printer. The following tables list the default sett ings for the printers. If you restore the printer to factory default settings , it will use the values listed here.
Appendix B — Default Setti ngs PC23 and PC43 Desktop Printer User Manual 147 Display and Audio Settings This section describes display and audio settings for the printer. To view these settings: • From the printer Main Menu, select Settings > System Settings > Display or Audio .
Appendix B — Default Settings 148 PC23 and PC 43 Desktop Printer User Manual Error, Information, and Warning Alert Settings This section describes error, info rmation, and warning alerts and settings. To view these settings, from the printer web page, click the Configure tab, Alerts > Error , Warning , or Information .
Appendix B — Default Setti ngs PC23 and PC43 Desktop Printer User Manual 149 Printhead Lifted Enable 1 Occurrences Erro r - Printhead lifted Printhead No t Detected Disable 1 Occurrences Error - Pri.
Appendix B — Default Settings 150 PC23 and PC43 Desktop Printer User Manual Error Alerts Error alerts are sent when a conditio n occurs that prevents the printer from printing, such as running ou t of media.
Appendix B — Default Setti ngs PC23 and PC43 Desktop Printer User Manual 151 • Faulty Dot (Sent when a faulty do t is detected in the printhead, which can lead to lower print quality) Ethernet Settings This section describes the Ethernet IPv4 and IPv6 settings.
Appendix B — Default Settings 152 PC23 and PC43 Desktop Printer User Manual General System Settings This section describes general system settings. To view these settings: • From the printer Main Menu, select Settings > System Settings > General .
Appendix B — Default Setti ngs PC23 and PC43 Desktop Printer User Manual 15 3 Media Settings This section describes media settings for the printer. To view these settings: • From the printer Main Menu, select Settings > Printing > Media . • From the printer web page, click the Configure tab, Printing > Media .
Appendix B — Default Settings 154 PC23 and PC43 Desktop Printer User Manual Media Margin (X) Sets the width of the margin from the left edge of the label alon g the printhead to the edge of the printable area. Unit of measureme nt is defined in the U nit of Measurement parameter.
Appendix B — Default Setti ngs PC23 and PC43 Desktop Printer User Manual 15 5 Media Length Se ts the length of the printable area measured from one edge of the label to the edge that is closest to the printhead. Unit of measureme nt is defined in the U nit of Measurement parameter.
Appendix B — Default Settings 156 PC23 and PC 43 Desktop Printer User Manual Length (Slo w Mode) If Media Calibration Mode is set to Slow , the printer prin ts the media length plus 1 0 mm. This value sets an additional amount of media to be printed .
Appendix B — Default Setti ngs PC23 and PC43 Desktop Printer User Manual 157 Print Quality Settings This section describes print quality settings. To view these settings: • From the printer Main Menu, select Settings > Printing > Print Quality .
Appendix B — Default Settings 158 PC23 and PC43 Desktop Printer User Manual Serial Port Settings This section describes the serial port settings. To view these settings: • From the printer Main Menu, select Settings > Communications > Serial > COM1 .
Appendix B — Default Setti ngs PC23 and PC43 Desktop Printer User Manual 159 System I/O Settings This section describes system I/O sett ings for the printer. To view these settings: • From the printer Main Menu, select Settings > System Settings > Manage I/O .
Appendix B — Default Settings 160 P C23 and PC43 Desktop Printer User Manual System Network Services This section lists the network se rvices you can manage from the printer. You will only see Manage Services from the menus if you have an Ethernet or Wireless module installed in the printer.
Appendix B — Default Setti ngs PC23 and PC43 Desktop Printer User Manual 161 System Maintenance Alert Settings This section describes the system maintenance alert settings, such as the odometer distance. To view these settings: • From the printer Main Menu, select Settings > System Settings > Maintenance Alerts .
Appendix B — Default Settings 162 P C23 and PC43 Desktop Printer User Manual Wireless 802.11 General Settings This section describes the 802.11 general settings. To view these settings: • From the printer Main Menu, select Settings > Communications > Wireless 802.
Appendix B — Default Setti ngs PC23 and PC43 Desktop Printer User Manual 163 Wireless 802.11 Network Settings This section describes the 802.11 IPv4 and IPv6 settings. To view these settings: • From the printer Main Menu, select Settings > Communications > Wireless 802.
Appendix B — Default Settings 164 PC23 and PC43 Desktop Printer User Manual Wireless 802.11 Security Settings This section describes the 802.11 security settings. To view these settings: • From the printer Main Menu, select Settings > Communications > Wireless 802.
Appendix B — Default Setti ngs PC23 and PC43 Desktop Printer User Manual 165 Inner Authentication Selects the authentication me thod that is used when the EAP type is EAP-F AST , PEAP , or TTLS. MSCHAPv2 CA Certif icate Set s the name of the Certif icate Authority (CA) that verif ies the ser ver certif icate.
Appendix B — Default Settings 166 PC23 and PC43 Desktop Printer User Manual Acquire P AC D etermines if automatic P AC file provisioning is on for EAP-FAST authentication. On Fast Roaming (CCKM) Determines if the printer can roam from one access point to another without reauthenticating with the ser ver .
167 C Print Labels with INPrint This section explains how to us e the INPrint feature to print labels..
Appendix C — Print Labels with INPrint 168 PC23 and PC43 Desktop Printer User Manual About the INPrint Page The INPrint page features sample web forms you can use to quickly and easily print single labels if yo u are using the Fingerprint or Direct Protocol language on your printer.
Appendix C — Print Labels with INPrint PC23 and PC43 Desktop Printer User Manual 169 4 Select the web form you want to print: • If you created the web form yourself, click Customer Downloaded and then select the web form in the list.
Appendix C — Print Labels with INPrint 170 PC23 and PC 43 Desktop Printer User Manual Predefined INPrint Label Formats Predefined INPrint Label Formats and Sample Illustrations Format Name Sample 203_retur nadd_3x1.l bx 203_demo_4x6.l bx 203_shipaddr _4x6.
Appendix C — Print Labels with INPrint PC23 and PC43 Desktop Printer User Manual 171 (Continued) Predefined INPrint Label Formats and Sample Illustrations Format N ame Sample 203_packslip_4x6.
Appendix C — Print Labels with INPrint 172 PC23 and PC43 Desktop Printer User Manual.
PC23 and PC43 Desktop Printer User Manual 173 Linux Copyright Inf ormation This software is provided in pertinent part s by the following copyright holders: Copyrigh t or Lice nse T ext Link to Source C ode BlueZ - Bluetoot h protocol stack for Linux http://www.
174 PC23 and PC43 Desktop Printer User Manual Copyright (C) 2004, 2 005 WIDE Proj ect. http://www.racoon2.wide.ad.jp/w/ Copyright (C) 1995, 1996, 1997, 1998, and 1999 WIDE Pro ject.
PC23 and PC43 Desktop Printer User Manual 175 This software is provided by all copyright holders “as is” and any express or implied warranties, including, but not limited to, the implied warranties of merchantability and f itness for a particular purpose are disclaimed.
6001 36th Avenue W est Everett, Washington 98203 U. S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2014 Intermec by Honeywell All rights reserved.
An important point after buying a device Honeywell PC23d (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Honeywell PC23d yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Honeywell PC23d - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Honeywell PC23d you will learn all the available features of the product, as well as information on its operation. The information that you get Honeywell PC23d will certainly help you make a decision on the purchase.
If you already are a holder of Honeywell PC23d, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Honeywell PC23d.
However, one of the most important roles played by the user manual is to help in solving problems with Honeywell PC23d. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Honeywell PC23d along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
